2014 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 116 owner complaints filed for this model year. This is the 20th highest complaint count among 23 Pilot model years with reports.
Of the 2014 reports, 8 involved a crash. 7 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Representative owner complaints: other or unspecified
15 reports, newest first. Show all
Electrical system, Other or unspecified, Forward collision avoidance, Nov 7, 2024
On [XXX], the Pilot auto-braked without cause while driving on the highway in Maryland. All dash lights were illuminated so [XXX] pulled over. The car seemed to be functioning including the brake system (which was one of the lights illuminated during this occurrence) so the lights on the dash were assumed to be a computer glitch as was the auto-brake that caused the lights to illuminate in the first place. At this time, the center dash did not indicate low oil. [XXX] attempted to make an appointment with DARCARS while she was in town but being a holiday weekend, no appointments were available. [XXX] scheduled the next available appointment at CMA Valley (July 5, 2023). While parking the car on [XXX] the center dash indicated low oil, however, this was perceived as a glitch due to the fact that it only occurred while parking and not when the car was started or while driving. The same occurrence was experienced [XXX] but no days in between. Therefore, it is still seen as a computer glitch. These two instances are what led to the events on [XXX]. When she was halfway home with her two children and the car began to become unresponsive, she pulled off of the highway and added oil herself in an attempt to get her children home and have the car inspected (appointment scheduled for July 5, 2023). She was unable to get the oil cap off herself in order to add the oil and had to ask for assistance. The gentleman who provided said assistance dropped the oil cap. Mrs. Palumbo properly added the oil with a funnel and no oil was spilled. A new oil cap was purchased and properly replaced by an AutoZone employee before continuing on to Virginia and documentation of receipts and time-stamped texting conversations regarding the cap being replaced can be provided. Upon the appointment on July 5, 2023 it was determined that the engine needed to be replaced due to not having enough oil which was unknown due to the glitch INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, May 22, 2024
Im not sure if this is the correct complaint form. Paint is peeling, lowering the cars value. Just started within the last month. On top of my roof in front of where my sunroof is.
Other or unspecified, Dec 5, 2023
ABS and Vehicle Stability System Indicator lights remain on. OBD code is 66-13 Pressure Sensor (Inside of VSA Modulator control unit) circuit malfunction. The Honda dealership wants $2600 to fix this ($2100 part + $500) labor. They say this part is back ordered. They say I can still drive the vehicle but it will be like driving an old vehicle (no ABS, etc). Researching on the internet show many people with Honda Pilots have this issue (with various error codes). In my opinon, this is a fragile module that causes all sorts of braking and stability issues.
Other or unspecified, Feb 1, 2022
--What component or system failed or malfunctioned, and is it available for inspection upon request? P0302 HONDA Code - Cylinder Number 2 Misfire Detected is the error. The vehicle is available for inspection upon request Also, the; "VTM-4", stability, and "check engine" lights are all flashing --How was your safety or the safety of others put at risk? Car will NOT exceed 20 mph and it shakes. With young kids in the car, this issue is extremely unpredictable and has occurred several times resulting in us having to pay out of pocket for a clear manufacturer defect. We've had to take the car to the mechanic 4 times in the last 3 years -- service records can be provided. --Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. There is a recall for the 2009-2013 models, but we have the 2014 and have been told by everyone (except the dealer) that this issue/year (2014) should be included in the recall. --Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, as noted above, the following warning lamps lit... "VTM-4", stability, and "check engine" lights are all flashing THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.
Electrical system, Other or unspecified, Mar 22, 2021, crash
WE HAVE 2014 HONDA PILOT THAT HAD 68,072 MILES ON IT. MY WIFE BELIEVED THAT THE AUTOMATIC TRANSMISSION FOR THE VEHICLE WAS PLACED PARK IN OUR DRIVEWAY. ACCORDING TO THE HONDA OWNER'S MANUEL THERE IS A SAFETY FEATURE THAT PREVENTS THE IGNITION KEY FROM BEING REMOVED UNLESS THE VEHICLE IS IN PARK. THE VEHICLE ROLLED BACK INTO A TREE CAUSING OVER $3,000.00 IN PROPERTY DAMAGE. THIS EXACT SAME PROBLEM HAS OCCURRED IN THE PAST WITH THE HONDA PILOT (2003-2004) AND THE HONDA ODYSSEY (2003-2004) AND THE ACURA MDX (2003-2006) WHICH WERE THE SUBJECT OF A RECALL BY HONDA. PLEASE SEE NHTSA ACTION NUMBER PE12026. THESE RECALLED VEHICLES AS WELL AS OUR 2014 HONDA PILOT ARE EQUIPPED WITH AN AUTOMATIC TRANSMISSION. THEY HAVE A SAFETY INTERLOCK SYSTEM THAT IS SUPPOSED TO PREVENT THE IGNITION KEY FROM BEING REMOVED FROM THE IGNITION UNLESS THE TRANSMISSION IS IN THE PARK POSITION. WHEN THE TRANSMISSION IS NOT IN PARK, THE VEHICLE MAY ROLL UNEXPECTEDLY INCREASING THE RISK OF A CRASH. THIS IS EXACTLY WHAT HAPPENED TO OUR 2014 HONDA PILOT. I CONTACTED HONDA AND THEY COULD HAVE CARED LESS ABOUT THIS PROBLEM EVEN THOUGH THE SAME PRODUCT DEFECT OBVIOUSLY EXISTS AGAIN IN THE NEW MODEL HONDA VEHICLES. THIS PRODUCT DEFECT POSES A HIGH RISK OF DANGER AND HONDA SHOULD BE REQUIRED TO REMEDY THIS DEFECT. I HAVE VIDEOS THAT DOCUMENT THIS DEFECT.
Other or unspecified, Feb 8, 2021
I WAS TOLD BY HONDA TO FILE A COMPLAINT WITH NHTS A. FOR THE PEALING PAINT ON MY HONDA. AS I CAN SEE THIS IS NOT THE PLACE TO FILE SUCH A REPORT. BUT I AM DOING IT ANYWAY JUST SO YOU CAN SEE HOW RIDICULOUS HONDA IS. THEY WILL ONLY COVER THE ROOF AND LIFT GATE. WHEN THERE ARE MANY OTHER PARTS OF THE VEHICLE THAT IS DOING THE SAME THING. AND THEY REFUSE TO PAY.
Other or unspecified, May 6, 2019
MY 2014 PILOT IS LEAKING WATER FROM SOMEWHERE ONTO THE FLOOR ON THE DRIVER'S SIDE. WE NOTICED IT WAS WET UNDER THE MAT ABOUT 2 YEARS AGO AND FIGURED WE JUST LEFT A WINDOW CRACKED, WHICH WE HAD NOT, BUT YESTERDAY AFTER A RAIN, THE FLOOR WAS SOAKED. YOU CAN LOOK UP UNDER THE STEERING WHEEL AND SEE SOME OLD MOLD DISCOLORATION AS WELL. I AM SURE THIS HAS BEEN HAPPENING EVERY TIME IT RAINS, BUT WE HAVEN'T NOTICED BECAUSE IT HAS AN ALL WEATHER MAT COVERING IT. AFTER DOING SOME RESEARCH, IT SEEMS THIS HAS BEEN A PROBLEM ON THE HONDA PILOTS SINCE AT LEAST 2004, SO IT IS ABSOLUTELY INFURIATING THAT THIS PROBLEM HAS NOT BEEN RESOLVED BY HONDA.
Air bags, Other or unspecified, Oct 13, 2018
TAKATA RECALL, AMERICAN HONDA MOTOR COMPANY NEVER SENT TO ME ANY NOTIFICATION OF A NATIONAL RECALL OF OR INJURY, DEATH OR DAMAGE BY THE TAKATA AIRBAG DEFECTIVE INFLATORS. NO NOTICES WERE EVER SENT TO ME, AND NO TELEPHONE CALLS OF ANYKIND TO WARN ME.
Other or unspecified, Jan 31, 2018
I HAVE EXPRESSED CONCERN WITH BOTH THE HONDA DEALER AND TO HONDA CORPORATE ABOUT THE INTERIOR FLAW IN MY VEHICLE. UNDER THE DRIVERS SEAT, THERE IS AN OPEN SPACE/GAP THAT ALLOWS ANYTHING THAT'S ON THE REAR FLOOR TO ROLL ACROSS AND BLOCK YOUR GAS AND BRAKE PEDAL. I HAVE NEVER HAD THIS ISSUE WITH WITH ANY OTHER VEHICLE. I HAVE ALMOST GOTTEN INTO SEVERAL TRAFFIC ACCIDENTS BECAUSE OF THIS. THIS SHOULD BE CORRECTED BUT HONDA REFUSES TO ACKNOWLEDGE THAT THIS IS AN ISSUE AND THEY TELL ME NOT TO PUT ANYTHING ON THE FLOOR. WITH 3 KIDS SITTING IN THE BACK AND DRIVING TO PRACTICES EVERY DAY, IT'S HARD TO KEEP UP WITH ITEMS NOT BEING LEFT ON THE FLOOR. THIS IS NOT REASONABLE AND EVERYONE LEAVES ITEMS ON FLOOR. I AM EXPRESSING CONCERN BECAUSE I SHUTTLE MY 3 KIDS AROUND EVERYDAY AND I AM WORRIED ABOUT THEIR SAFETY AS WELL AS MINE. PLEASE HELP. THANK YOU.
Other or unspecified, Oct 15, 2017
THE AUTO WAS PARKED AND STARTED THEN THE SMOKES WERE COMING OUT. THE RESULT WAS THE AIR CONDENSER/COMPRESSOR WAS DAMAGED AND NEED REPLACE.
Other or unspecified, Feb 7, 2016
THIS INCIDENT OCCURRED ON FEB. 5, 2016. SUDDEN UNEXPECTED ACCELERATION. THE CAR WAS PULLING INTO A PARKING SPACE AT VERY SLOW SPEED WITH THE RIGHT FOOT ON THE BRAKE. THE ENGINE BEGAN TO RACE AND THE CAR LURCHED FORWARD. I WAS ABLE TO STOP IT BY SHIFTING INTO NEUTRAL AND TURNING THE ENGINE OFF. TWO VERY SIMILAR OCCURRENCES OCCURRED WITH A 2012 HONDA PILOT APPROXIMATELY TWO YEARS AGO. THESE WERE REPORTED TO THE NHTSA.
Other or unspecified, Feb 4, 2016
2014 PILOT PURCHASED NEW DEC 2013. AT 14,000 MILES THESE ISSUES BEGAN IN AUGUST AND CONTINUE AT PRESENT (JAN 2016) WITH 17,000 MILES. THESE ISSUES ARE PRESENT WHILE DRIVING & IDLING. AIR CONDITIONING SYSTEM: FRONT UNIT WILL NOT COOL PROPERLY ON HOT/HUMID DAYS WITH TEMPERATURES BETWEEN 65-90 DESPITE DUAL CONTROLS SET AS LOW AS 65. CHECKED AT DEALERSHIP AND COULD NOT REPLICATE, GAUGES PLACED AT VENTS IN CABIN READ CORRECTLY WITH CONTROL DIAL SETTING. DEALERSHIP ADVISED THEY HAVE HAD NUMEROUS COMPLAINTS FOR THIS SAME ISSUE AND THEY TELL OWNERS TO TURN THE NUMERIC TEMP CONTROL DIAL AS LOW AS THEY POSSIBLY CAN TURN IT TO COOL PROPERLY. NOT SURE IF THIS A MANUFACTURING ISSUE OR NOT. REAR UNIT AC: FAN ON HIGHEST AND NEXT TO HIGHEST SETTING CUTS IN AND OUT, NOT COMPLETELY OFF, BUT NOTICEABLY CYCLES DOWN THEN BACK TO THE FULL BLOWING POWER FOR THAT SETTING. DOES NOT MATTER IF SETTING IS FOR ALL FACE, FACE/FEET, ETC. DOES NOT HAPPEN WITH HEAT ON, ONLY AC. DEALERSHIP COULD NOT REPLICATE. ASKED BY DEALERSHIP TO CONTINUE TO WATCH AND USE AND IF CONTINUES TO BRING BACK IN. WARRANTY EXPIRES ON 2014 PILOT IN DEC 2016.
Other or unspecified, May 20, 2015, crash
I HAD PUT MY CAR IN PARK, IT WAS STILL RUNNING, I REACHED IN AND TURNED THE KEY OFF AND THE CAR IMMEDIATELY STARTED TO ROLL. I ATTEMPTED TO GET IN THE CAR TO BRAKE, BUT WAS UNABLE TO DO THIS AND THEN WAS THROWN AWAY FROM THE VVEHICLE, HITTING MY HEAD ON MY ROCK DRIVEWAY. THERE WAS A SLIGHT INCLINE WHERE I PARKED BUT WHEN IT STARTED TO ROLL IT REACHED A STEEPER INCLINE AND ROLLED DOWN MY DRIVEWAY AND HIT A TREE WHICH CAUSED THE DAMAGE. I HAD TO HAVE IT TOWED TO THE DEALERSHIP---WHERE THEY FOUND NO REASON FOR THE RUNNAWAY ISSUE?? I THEN CALLED HONDA AND WAS TREATED BADLY, BUT THEY CONFESSED THAT THERE WAS NO WAY OF TESTING FOR THIS ISSUE. I FOUND THAT IN THE PAST YEARS THERE WAS A ISSUE "RUNAWAY" VEHICLES------BUT THEY WOULD NOT ACKNOWLEDE THIS AS A POSSIBLE CONTINUING PROBLEM?? IF ANYONE HAS HAD THIS SAME PROBLEM, WOULD LIKE TO KNOW.
Other or unspecified, Nov 23, 2014
WHEN APPROACHING A STOP LIGHT,VEHICLE FAILS TO STOP, EVEN WITH FOOT FIRMLY ON THE BRAKE. (AS IF THE ACCELERATOR AND BRAKE WERE APPLIED SIMULTANEOUSLY) ENGINE SPEED DOES NOT FALL BELOW APPROXIMATELY 2,000 RPM.
Power train, Electrical system, Other or unspecified, Sep 19, 2014
I PURCHASED A BRAND NEW HONDA PILOT-NAVI 2014 ON JULY 3 2014. 1 WEEK AFTER THE PURCHASE THERE WAS A MAJOR WATER LEAK INSIDE THE NEW 2014 VEHICLE!.. WATER WAS LEAKING INSIDE FROM A BIG RAIN STORM AND I DO HAVE A VIDEO AND PICS TO SHOW YOU. THE NEXT DAY SPACE COAST HONDA WAS CALLED WHERE I PURCHASED THE NEW 2014 TO GET FIXED. THE SERVICE DIRECTOR SAID THAT I OPENED THE MOONROOF WHICH IS NOT TRUE!. HE THEN TOLD ME LEAVE THE VEHICLE AT THE DEALERSHIP FOR A TECHNICIAN TO LOOK WHERE THE WATER WAS COMING FROM. THE HONDA DEALERSHIP OFFERED ME A LOANER AT THERE COST FOR THE DAY. THE SAME DAY THE HONDA WAS TAKEN THERE I WAS CALLED AROUND 5 PM TO COME PICK UP THE NEW HONDA. THE SERVICE DIRECTOR TOLD ME HE REPLACED THE WINDSHIELD AND HEADLINER INSIDE AND TOOK ALL THE WATER OUT FROM THE LEAKING RAIN STORM!!.. I DID NOT GET A COPY OF THE SERVICE RECORD AND WAS TOLD I HAVE 3 YEARS OR 36,000 MILES WARRANTY. 2 DAYS LATER IT WAS TAKEN BACK FOR MORE REPAIRS! THE NEW 2014 WAS STALLING OUT,ENGINE HESITATING,RIDING RUFF,ENGINE FAN KEEPS RUNNING,DRIVERS DOOR LIGHT NOT WORKING AND PULLING TO THE RIGHT!.. AGAIN THE SERVICE DIRECTOR TRIED TO FIX THE PROBLEM AND FAILED!.. I HAVE CALLED AMERICAN HONDA MOTOR CORP IN CALIFORNIA AND TOLD THEM THE PROBLEMS!. THEY TOLD ME GO IN MY HONDA PILOT HANDBOOK AND FILL OUT THE FORM FOR CONSUMER AFFAIRS!.. THIS NEW HONDA HAS MANY ISSUES AND NO 1 WANTS TO HELP OR TAKE RESPONSIBILITY TO GIVE ME A NEW 2014 HONDA OR REFUND. AUGUST 28 2014 IT WAS TAKEN TO SPACE COAST HONDA AGAIN FOR THE WATER LEAK AND STALLING OUT!.. *TR