2015 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 109 owner complaints filed for this model year. This is the 23rd highest complaint count among 23 Pilot model years with reports.
Of the 2015 reports, 7 involved a crash and 1 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Campaign 19V502000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 16, 2019
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Campaign 19V378000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleSep 27, 2018
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Campaign 18V661000 on NHTSA.gov
Representative owner complaints
109 reports, newest first.
Structure, Aug 16, 2020
PAINT IS PEELING OFF IN SHEETS ON THE ROOF ABOVE THE WINDSHIELD. THERE WAS NO DAMAGE CAUSING THIS AND THE PAINT IS WHITE PEARL.
Other or unspecified, Aug 16, 2020
COMPLAINT - HONDA NO LONGER PROVIDES A MAINTENANCE SCHEDULE FOR THE VEHICLES. IT INSTEAD RELIES ON A MAINTENANCE MINDER SYSTEM. I CHANGE MY OIL MORE FREQUENTLY THAN THE RECOMMENDED 7500 MILES, WHICH MEANS THAT THE MAINTENANCE MINDER NO LONGER WORKS, AS IT IS THROWN OFF BY THE MORE FREQUENT OIL CHANGES, AS WELL AS BY MY LOW MILEAGE. I HAVE HAD MY VEHICLE 5.5 YEARS, AND RECEIVED ONLY ONE MAINTENANCE CODE DURING THAT TIME PERIOD - WHILE I HAVE HAD TO CHANGE VARIOUS FLUIDS DURING THAT SAME TIME PERIOD TO BE ON THE SAFE SIDE AND IN AN EFFORT TO ENSURE PROPER MAINTENANCE OF THE VEHICLE. I BELIEVE MANUFACTURERS SHOULD BE REQUIRED TO CONTINUE TO PROVIDE A MAINTENANCE SCHEDULE FOR THEIR VEHICLES. IF I WERE TO RELY SOLELY ON THE MAINTENANCE MINDER, I FEAR THAT NECESSARY MAINTENANCE WOULD NOT BE PERFORMED. AND NO, I DO NOT USE A DEALERSHIP TO PERFORM MY MAINTENANCE - I USE AN INDEPENDENT SHOP. THIS LACK OF A MAINTENANCE SCHEDULE INCREASES THE RISK FOR IMPROPER MAINTENANCE AND POSES A POTENTIAL SAFETY HAZARD.
Other or unspecified, Jul 28, 2020
ON 7/25/2020 I WAS DRIVING ON THE HIGHWAY AT 9:00 PM CENTER LAND OF A 3 LANE HIGHWAY WHEN I HEARD A LOUD BANG ON THE ROOF OF THE VEHICLE. I PULLED OFF THE HIGHWAY AND DISCOVERED THE SUNROOF GLASS HAD SHATTERED, WITH NO APPARENT DAMAGE TO ANY OTHER PART OF THE VEHICLE. NOTHING APPEARED TO HAVE STRUCK THE VEHICLE, ONLY THE GLASS APPEARED TO HAVE SPONTANEOUSLY EXPLODED.
Electrical system, Exterior lighting, Visibility/wiper, Jul 3, 2020
SINCE DECEMBER OF 2016 THE CENTER CONSOLE (HEATING/COOLING SETTINGS, STEREO, VOLUME CONTROLS) HAVE FLASHED, FADED, OR SHUT OFF COMPLETELY WHILE OPERATING THE VEHICLE. THIS IS A DRIVING DISTRACTION AND HAZARD TO THE OPERATOR(S) OF THIS VEHICLE. SINCE THE PURCHASE IN NOVEMBER OF 2014, I DRIVE 10,000 MILES OVER A 10 WEEK PERIOD SEVERAL TIMES A YEAR. WHEN THE ISSUE OCCURRED I IMMEDIATELY CONTACTED THE DEALER, WHO RESPONDED THE VEHICLE WAS OUT OF WARRANTY (3 YEARS/36,000 MILES) AND WOULD BE A COSTLY OUT OF POCKET REPAIR TO ME. I HAD ALREADY REPLACED THE WIPER MOTORS WITHIN TWO YEARS OUT OF POCKET. I SOUGHT OUT SECOND OPINIONS FROM OTHER HONDA DEALERS AND SERVICE PROVIDERS WHO ALSO GAVE A SIMILAR QUOTE. I RESEARCHED OTHER ONLINE CHATS OF SIMILAR COMPLAINTS BY OTHER HONDA OWNERS. TO THIS DAY I'M STILL HAVING FURTHER ISSUES WITH THE CENTER CONSOLE SYSTEM (AIR CONDITIONING CONTROLS FLUCTUATE, THE STEREO/BLUETOOTH VOLUME FLUCTUATES FROM LOUD TO SOFT, AND I MUST MANUALLY ADJUST THE TEMPERATURE SETTINGS BLINDLY. I LOVE MY 2015 PILOT BUT FEEL THAT THIS MATTER SHOULD BE RESOLVED BY THE DEALERSHIP. CAN YOU HELP ME RESOLVE THIS BLINDING DEFECT IN AN OTHERWISE WONDERFUL VEHICLE?
Structure, Jun 8, 2020
THE PAINT IS PEELING BETWEEN THE WINDSHIELD AND THE MOONROOF. THIS VEHICLE IS STORED INSIDE A GARAGE AND THERE IS NO REASON WHY THE PAINT SHOULD BE PEELING. THE LOCAL DEALERSHIP, CAPE GIRARDEAU HONDA STATED THERE IS NOT EXTENDED RECALL FOR THIS ISSUE AND I'VE EMAILED HONDA CORPORATE CUSTOMER SERVICE AND HAVE YET TO GET A RESPONSE. *TR
Electrical system, Mar 18, 2020
2015 HONDA PILOT. CONSUMER WRITES IN REGARDS TO IGNITION FAILURE. *LD THE CONSUMER STATED THE IGNITION FAILED TO MOVE WHEN INSERTING THE KEY. THE DEALER WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURE. *JS
Power train, Engine, Jan 9, 2020
3RD TIME IN 12 MONTHS THAT THE CHECK ENGINE LIGHT BEGINS FLASHING AND THE CAR BEGINS TO LOSE ACCELERATION POWER AND VIBRATES EXCESSIVELY. RECENT ISSUE HAPPENED WHILE DRIVING OFF OF THE FREEWAY AND AT A STOP LIGHT. THE PREVIOUS 2 OCCURRENCES IT IS DETERMINED TO BE AN ENGINE MISFIRE. THE LAST TIME OIL SPOTTED IN SPARK PLUG INDICATING THAT THE PISTON RING IS FAULTY.
Visibility/wiper, Jan 7, 2020
AFTER PLACING THE GEAR SHIFTER IN REVERSE, FROM A STATIONARY POSITION, THE REVERSE CAMERA HAS STOPPED WORKING, WHICH KEEPS THE DRIVER FROM BEING ABLE TO SAFELY SEE OBSTACLES (PEDESTRIANS) WHEN BACKING UP. THIS SAFETY FEATURE IS ESPECIALLY IMPORTANT IN TALLER VEHICLES, LIKE THIS HONDA PILOT, AS THEY DON'T ALLOW YOU TO SEE SMALLER PEOPLE WHO'S HEADS FALL BELOW THE WINDOW LINE, WHICH COULD RESULT IN AN INJURY OR FATALITY. AFTER RESEARCHING ONLINE, IT APPEARS MANY OTHER 2ND GENERATION HONDA PILOT OWNERS HAVE COMPLAINED OF THE SAME ISSUE, WHICH IS A RESULT OF MOISTURE GETTING INTO THE CAMERA UNIT ITSELF.
Other or unspecified, Dec 28, 2019
THE SPARE TIRE FELL OFF FROM UNDER THE VEHICLE WHILE VEHICLE WAS IN MOTION. THANKFULLY I WAS DRIVING SLOWLY IN MY DRIVEWAY BUT THE CABLE SNAPPED AND THIS COULD HAVE HAPPENED SECONDS EARLIER WHILE I WAS DRIVING 50.
Service brakes, Dec 28, 2019
A FEW TIMES WHEN I ATTEMPT TO STOP AT A LIGHT OR STOP SIGN THE VECHICLE WOULD NOT STOP EVEN WHEN I HAD THE BRAKES ON. I HAVE TO TAKE MY FOOT OFF THE BRAKE AND PUSH DOWN AGAIN TO GET THE CAR TO STOP, ALSO A FEW TIMES WHEN I AM AT A COMPLETE STOP THE ENGINE STARTS TO REVVS AS IF IT WANTS TO TAKE OFF, I TOOK MY CAR TO HONDA AND THEY COULD NOT DUPLICATE THE PROBLEM SO THEY SAID THEY COULDN'T DO ANYTHING ABOUT IT.
Air bags, Dec 26, 2019
TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE DRIVING ON THE HIGHWAY, THE CONTACT'S WIFE ADJUSTED THE SUN VISOR ON THE PASSENGER SIDE AND THE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT DROVE TO AN UNKNOWN CHEVROLET DEALER TO TRY TO GET THE AIR BAGS TO DEFLATE. THE CONTACT WAS GIVEN A PAIR OF SCISSORS TO PUNCTURE AND COMPLETELY DEFLATE THE AIR BAGS. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WOULD CALL BACK IN A FEW DAYS. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO O'MALLEY HONDA (3405 STEWART AVE, WAUSAU, WI 54401, (715) 842-2131). THE MANUFACTURER CALLED BACK AND ASKED THE CONTACT IF HE STRUCK SOMETHING, TO WHICH THE CONTACT DENIED. THE DEALER STATED THAT THEY FOUND A MARK ON THE UNDERCARRIAGE OF THE VEHICLE NEXT TO THE REAR PASSENGER TIRE. THE CONTACT DID NOT RECALL STRIKING ANYTHING THAT WOULD HAVE CAUSED THE AIR BAGS TO DEPLOY. THE DEALER STATED THAT THEY WOULD SEND PICTURES TO THE MANUFACTURER AND CALL BACK. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.
Power train, Vehicle speed control, Engine, Jun 17, 2019
MY 2015 HONDA PILOT EX-L HESITATES TO ACCELERATE WHEN TURNING. IT MOSTLY HAPPEN WHEN TURNING RIGHT, WHEN I TURN AND TRY TO ACCELERATE THE GAS PEDAL BECOMES NON RESPONSIVE. THIS IS VERY UNSAFE. THERE'S NO ACCELERATION WHILE MERGING INTO TRAFFIC! I HAVE TAKEN THE CAR TO DEALER IN 3 OCCASION BUT THEY SAID THEY CAN'T DUPLICATE THE ISSUE. I WROTE TO HONDA AMERICA INC. BUT THEY SAID THE SAME THING. THEY CAN'T HELP ME WITH THIS ISSUE. I AM VERY CONCERN ABOUT THESE INTERMITTENT PROBLEM BECAUSE I FEEL VERY UNSAFE DRIVING MY CAR!
Fuel/propulsion system, Jun 12, 2019
FUEL GAUGE ODOMETER. FUEL GAUGE READING STOPED WORKING ABOUT 9 MONTHS AGO. FUEL TANK IS 100% FULL WITH FUEL BUT THE GAUGE IS READING SLIGHTLY ABOVE HALF FULL. THIS IS DANGEROUS AND HAZARDOUS TO ME, MY FAMILY AND TO OTHERS. I DRIVE ON THE HIGHWAYS AND STREETS DAILY AND I'M AFRAID IT MAY RUN OUT OF FUEL WITHOUT NOTICE. AND CAUSE OTHER CARS GOING INTO MY CAR AND SOMEONE WILL GET HURT. CALLED HONDA COMPANY AND UNABLE TO HELP SINCE I DO HAVE HIGH MILLAGE ON THE CAR AND OUT OF THEIR WARRENTY. I EXPLAINED TO THEM AND I EXPRESSED MY CONCERN BUT THEY ASKED ME TO GET IT DONE ON MY OWN EXPENSE. I DO URGE THAT THIS MATTER TO ESCALATE TO HIGHER LEVEL AND HAVE HONDA MANUFACTURES TAKE RESPONSIBILITY AND GET MORE SAFER CARS ON THE ROAD
Air bags, Jun 2, 2019, crash
VEHICLE BACKED OUT OF AN ANGLED, ON-STREET PARKING SPOT. CAMERA AND VISUALS INDICATED ALL CLEAR. AN INDIVIDUAL DRIVING WESTBOUND STRUCK MY VEHICLE AS I BACKED OUT. POINT OF IMPACT WAS AT DRIVER'S SIDE BUMPER. ONLY THE RIGHT SIDE (PASSENGER SECOND AND THIRD ROW) CURTAIN AIRBAGS DEPLOYED. AIRBAG DEPLOYMENT DID NOT ALIGN WITH THE DAMAGE. LOW SPEED COLLISION, NO INJURIES.
Structure, Apr 27, 2019
THE PAINT IS PEELING OFF MY WHITE HONDA PILOT ABOVE THE WINDSHIELD BETWEEN THE MOONROOF AND WINDSHIELD. THE CAR WAS SITTING WHEN I NOTICED IT. THE CAR HAS ROUGHLY 60,000 MILES ON IT.
Other or unspecified, Apr 5, 2019
BOTH REAR DOOR WINDOWS INTERMITTENTLY ARE FOUND OPEN APPROXIMATELY 2-3 INCHES.
Air bags, Mar 19, 2019, crash
TAKATA REPLACEMENT AIR BAGS DID NOT DEPLOY. THE PILOT WAS TRAVELING AT 45 MPH ON A SECONDARY 4 LANE HIGHWAY. A TRUCK PULLED OUT ONTO THE HIGHWAY AND THE PILOT T-BONED THE TRUCK. THERE WAS SIGNIFICANT FRONT END DAMAGE BUT NO AIR BAG DEPLOYMENT. THE INSURANCE INSPECTOR STATED THAT TWO OF THE STAGES FOR DEPLOYMENT HAD BEEN ACTIVATED. I HAVE MORE PICTURES AND A DASH CAM VIDEO OF THE WRECK.
Visibility/wiper, Feb 11, 2019
SEVERAL WATER LEAKS INTO INTERIOR OF VEHICLE AT DIFFERENT TIMES OF YEAR. AFTER THIRD LEAK I TOOK TO DEALERSHIP THEY DISCOVERED SUNROOF DRAIN PLUGS WERE CLOGGED. AFTER CLEANING SO FAR NO MORE INTERIOR LEAKS. VEHICLE MILES 22K - 31K.
Engine, Feb 11, 2019
VEHICLE SHUDDERS (SHAKES) AT SPEEDS OF 40-45 MPH. HAD CONVERSATION WITH HONDA ADVISOR (3/18) WHO SAID THIS WAS NORMAL. NOT SURE, BUT WANT TO REPORT IT ANYWAY BECAUSE IT SHOULDN'T BE NORMAL. I'M STILL NOTICING THIS (2/2019). HOPEFULLY, VEHICLE WILL NOT STOP DEAD IN THE MIDDLE OF TRAFFIC.
Suspension, Feb 11, 2019
2015 PILOT BEGAN HEARING OINKING SOUNDS AT 22K MILES (3/18). DEALERSHIP COULDN'T "REPLICATE" SO THEY TIGHTEN SUSP. BOLTS. I CONTINUED TO HEAR NOISE BUT SOUND INCREASED. TOOK TO DEALERSHIP AT 32K MILES (1/2019) MADE THEM ROAD TEST WITH ME. I WAS TOLD I NEEDED TO REPLACE FRONT STABILIZER BAR LINK. DROVE OFF LOT SOUND STILL THERE, RETURNED AGAIN. FINALLY THEY REPLACED BALL JOINTS. THE SOUND IS GONE. I COULD HAVE BEEN DEAD AS THIS IS A VERY SERIOUS ISSUE IF THEY HAD COME OFF. OF COURSE DIAGNOSIS OCCURRED JUST AFTER WARRANTY ENDED. SO SAD FOR HONDA ON PRODUCT THAT IS NO LONGER SAFE AND YOU WANT THE CUSTOMER TO PAY FOR YOUR INCOMPETENCE. REPAIR COST ME $821.
Power train, Jan 9, 2019
TRANSMISSION AND DRIVETRAIN VEHICLE IN MOTION FROM START UP. ENGINE/TRANSMISSION SOUNDS AS THOUGH IT SHOULD SHIFT BUT DOES NOT MAKE SMOOTH SHIFT FROM 1 GEAR TO NEXT. VEHICLE HAS VIBRATION AS RESULT OF TRANSMISSION NOT MAKING A SHIFT UP TO NEXT GEAR.
Power train, Other or unspecified, Service brakes, Jan 8, 2019
WITHIN A FEW SECONDS AND WHILE APPLYING THE BRAKES, THE BRAKES SEEM NOT TO ENGAGE, BUT THEN ENGAGE, THE ENGINE REVS UP. THE ENGINE STAYS IDLED UP UNTIL THE BRAKES ARE RELEASED. TWO OCCURENCES HAPPENED IN ONE DAY AND DOESN'T DUPLICATE FOR THE DEALERSHIP. TWO WEEKS PASS AND ANOTHER OCCURRENCE HAPPENED. THE INCIDENTS OCCUR WHILE ALREADY ATTEMPTING TO BRAKE. THE CAR SKIDDED LIKE THE WHEELS WERE LOCKED. THE FIRST OCCURRENCE WAS WHEN I WAS STOPPED TO ENTER A PARKING GARAGE. THE SECOND OCCURRENCE HAPPENED ON THE SAME DAY AND I COULD NOT HAVE BEEN GOING ANY MORE THAN 25 MILES PER HOUR WHEN I APPLIED BRAKE, THE VEHICLE FISHTAILED A LITTLE BIT AND EVENTUALLY STOPPED. THE THIRD OCCURRENCE HAPPENED YESTERDAY JANUARY 7TH WHILE GOING ABOUT 25 MILES PER HOUR AND ATTEMPTING TO SLOW DOWN IN HEAVY TRAFFIC.THE VEHICLE BEHAVED AS THOUGH IT WASN'T GOING TO STOP BUT EVENTUALLY STOPPED( APPLYING BRAKE BUT NO REDUCTION IN SPEED) AND THE ENGINE REVVED UP WHILE MY FOOT WAS ON THE BRAKE. EACH OCCURRENCE OF THE ENGINE REVVING UP HAPPENED WHILE EITHER STOPPED OR ATTEMPTING TO STOP.
Exterior lighting, Jan 2, 2019
LOW BEAM HEADLIGHTS HAVE STOPPED WORKING. ALL OTHER LIGHTS IN THE PILOT ARE OPERATIONAL. THIS IS NOT A HEAD LAMP ISSUE, BUT APPEARS TO BE A WIRING PROBLEM AS ALL OTHER TROUBLESHOOTING HAS BEEN PERFORMED.
Electrical system, Nov 18, 2018
AFTER DRIVING FOR AN HOUR, TURNED CAR OFF FOR TWENTY MINUTES. WHEN STARTING THE CAR WITH THE SAME KEY THE IMMOBILIZING SYSTEM WENT OFF. FOR TWO AND ONE HALF HOURS CAR WOULD NOT START. A TOW TRUCK HAD TO BE CALLED. THEN SIX HOURS LATER AFTER TOWING PUTTING THE SAME KEY INTO IGNITION THE CAR STARTED. THIS IS A FAMILY CAR MY WIFE USES EXTENSIVELY TRANSPORTING OUR FAMILY. I AM EXTREMELY FEARFUL OF THIS DEFECT REOCCURRING WHEN I AM NOT WITH HER.
Service brakes, Nov 13, 2018
BREAKS SEEM OFF & WEAK A YEAR AFTER OWNERSHIP. TOOK INTO DEALERSHIP LOOK INTO PROBLEM. SAID THEY LOOKED GREAT AND COMPLETED MULTI POINT INSPECTION. GAVE ME PAPERWORK SAYING THEY WERE STILL GOOD. FEW MONTHS LATER VEHICLE WOULD SHAKE AND BREAK POORLY. TOOK IT BACK TO DEALSHIP FOR SERVICE. THEN SAID I NEED TO REPLACE ALL BREAKS AND ROTORS. TWO WEEKS LATER AFTER REPLACING EVERYTHING BREAKS STILL SEEM OFF AND MAKE SCREECHING SOUND. TAKING VEHICLE BACK THIRD TIME FOR BREAKS IN 6 MONTHS.