2016 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,706 owner complaints filed for this model year. This is the highest complaint count among 23 Pilot model years with reports.
Of the 2016 reports, 23 involved a crash and 10 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, storageMar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Campaign 17V219000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Campaign 15V668000 on NHTSA.gov
Seat belts, rear/otherJul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Campaign 15V424000 on NHTSA.gov
Representative owner complaints: electrical system
579 reports, newest first. Show all
Electrical system, Mar 31, 2021
KEYLESS START SYSTEM PROBLEM. THIS ERROR APPEARS ON DISPLAY PANEL MULTIPLE TIMES. I DID CHANGE NEW CAR BATTERY AND KEY FOB BATTERIES, BUT THIS ERROR STILL ON DISPLAY. I FINALLY BROUGHT IT IN DEALERSHIP FOR REPAIR. WARRANTY FOR THIS GOT EXTENDED FOR 9 YEARS AS PER HONDA.
Electrical system, Other or unspecified, Mar 31, 2021
MY 2016 HONDA PILOT CATCH FIRE WHILE I WAS DRIVING 3/21/21 I BOUGHT THIS CAR 11/19 FROM HUNTINGTON HONDA
Electrical system, Mar 30, 2021
IN DECEMBER 8 2020 STARTED ALARM STARTED GOING OFF RANDOMLY TOOK IT IN TO RUSTY WALLACE HONDA DALLAS TX ,THEY KEPT 3 DAYS SAID COULDN'T FIND CAUSE BUT IT DID GO OFF 2 TIMES. THEY SAID DID RESET AND SENT IT HOME.ON MARCH24 THIS YEAR GOT ERROR FOR KEYLESS ENTRY ,HONDA SAID ON RECALL CHANGED START BUTTON,ON MARCI 29 CAR ALARM STARTED GOING OFF AGAIN ,SO BROUGHT IT BACK TO HONDA NOW THEY SAY IT'S KEYLESS ACCESS/TIM'S CONTROL UNIT AND PROGRAM UNIT AND KEYS & MEMORIZE TIM'S SENSORS 832.DOLLARS.NEED TO MENTION CAR ONLY HAS 45K.THE VEHICLE WAS PARKED EACH TIME
Electrical system, Engine, Mar 21, 2021
HONDA 2016 TOURING SHUT OFF WHEN STOPPING AT TRAFFIC LIGHT OR INTERSECTION, IT DOES NOT AUTO RESTART FROM IDLING-STOP MODE. IT TOOK COUPLE OF TRIES TO PRESS THE BREAK AND PUSH THE START BUTTON FOR THE CAR TO START. I ALSO NOTICED THE RADIO TURNED OFF AND THE CAR PUT ITSELF TO PARK. IT STARTED COUPLE MONTHS BACK, AND GETTING MORE FREQUENT.
Electrical system, Other or unspecified, Mar 19, 2021, crash
THE PUSH START BUTTON DOES NOT WORK, IT IS GIVING ME AN ERROR 'KEYLESS START SYSTEM PROBLEM'. I CHANGED THE KEY FOB'S BATTERY TO A BRAND NEW BATTERY AND IT IS NOT THE KEY FOB WITH ISSUES, IT IS THE BUTTON ITSELF. I HAVE TO KEEP PRESSING THE BREAK AND THE START BUTTON TO GET THE CAR TO START WORKING. THIS HAS BEEN HAPPENING FOR 3 MONTHS AND IT KEEPS GETTING WORSE, I HAVE TO PRESS THE START BUTTON LIKE A TOY.
Electrical system, Exterior lighting, Engine, Mar 14, 2021
IT HAPPENED TO MYSELF W/ MY CHILD IN MY CAR & THEN MY SPOUSE DRIVING MY CAR ALONE. HOWEVER THE SAME PROBLEM IS KNOWN TO HONDA BUT UNTIL SOMEONE IS KILLED, THEY ARE REFUSING TO ACKNOWLEDGE, THE CAMSHAFT SHUTTING OFF ALL CONTROLS WHILE DRIVING ON A HIGHWAY IS COMPLETELY DANGEROUS. AS AN EXPERIENCED DRIVER, I WAS ABLE TO AVOID A COLLUSION ON A MAJOR HIGHWAY SURROUNDED BY TRACTOR TRAILERS GOING 65MPH. ALTHOUGH THE HONDA DEALER HAS REPLACED THE CAMSHAFT TWICE ON MY 2016 HONDA PILOT WITH LESS THAN 46,000, I AM FEARFUL THIS WILL HAPPEN AGAIN. WE ARE LEFT WITH A BALANCE TO PAY OFF, THE SAFETY OF OUR FAMILY WHILE DRIVING THIS UNSAFE VEHICLE AND JUST CUT OUT LOSSES. HOWEVER, THIS WILL NOT SOLVE THE PROBLEM FOR THOSE WHO CANNOT AFFORD TO PURCHASE ANOTHER VEHICLE. I HAD A 2006 HONDA PILOT WITH VERY LITTLE PROBLEMS FOR 10 YEARS, 95K MILES ON IT. IT WAS WHY I PURCHASED ANOTHER HONDA PILOT. HOWEVER, I SPENT A LOT MORE MONEY. THIS 2016 PILOT WAS $30K WITH THE $10K TRADE IN. WE MAINTAIN ALL OUR VEHICLES AS WELL AS GARAGE KEEP THEM TO PROTECT THEM FROM THE HARSH PA WINTER ELEMENTS. AS A DRIVER FOR OVER 32 YEARS AND ZERO ACCIDENTS, I DO NOT WANT TO BE THE CAUSE OF A SERIOUS ACCIDENT BECAUSE HONDA IS NEGLECTING TO ACKNOWLEDGE THIS NEW GERMAN MADE ENGINE AS WELL AS THE TRANSMISSION IS A SIGNIFICANT PROBLEM. THERE HAVE BEEN OTHER PROBLEMS LIKE THIS ONE THAT BEGAN ONE YR AFTER PURCHASE I BROUGHT TO IMMEDIATE ATTENTION OF THE DEALER. I AM SURE THEY REPORT THESE FINDINGS TO THE MANUFACTURE AS WELL. THE REMOTE KEY STOPPED WORKING, SEVERAL INTERIOR OUTLETS FOR CHARGING HAS STOPPED WORKING, A DOME LIGHT DOESN'T WORK, THE GARAGE DOOR OPENER CAN'T BE PROGRAMMED ANYMORE AND OTHER FEATURES ARE NO LONGER WORKING. IT IS A DANGEROUS CAR TO DRIVE WITH THE RISK OF STARTING ON FIRE AS WELL AS STOPPING ABRUPTLY LIKE IT DID FOR ME IN 2018 AND 2021 FOR MY HUSBAND. VINART LV HONDA EMMAUS, PA
Electrical system, Mar 13, 2021
TWO MAIN PROBLEMS: 1) VEHICLE WON'T START AND DISPLAYS "KEYLESS START SYSTEM ERROR". HONDA ISSUED A RECALL RELATED TO THIS ISSUE AND LOCAL DEALERSHIP REPLACED ENGINE START/STOP SWITCH ASSEMBLY. PROBLEM AND ERROR MESSAGE RETURNED AGAIN 3 DAYS LATER. ON RETURN TRIP TO THE DEALERSHIP, THEY TRIED TO BLAME IT ON A WEAK (5 MONTH OLD) BATTERY. (I TESTED BATTERY AT 3 DIFFERENT AUTO PARTS STORES AFTER TRIP TO DEALERSHIP; BATTERY TESTS AS GOOD AS NEW). COUNTLESS COMPLAINTS REGARDING THIS ISSUE ON INTERNET MESSAGE BOARDS, OWNERS' MESSAGE BOARDS AND HONDA SERVICE BULLETIN (20-117) HAS BEEN ISSUED. CHANGING THE START/STOP SWITCH DOESN'T APPEAR TO SOLVE THE PROBLEM IN ALL VEHICLES. 2) PROBLEM WITH ENGINE NOT AUTO RE-STARTING AFTER GOING INTO AN AUTO IDLE STOP. HAS HAPPENED MULTIPLE TIMES WITH MY VEHICLE, INCLUDING TWICE WHILE ATTEMPTING TO NAVIGATE THROUGH AN INTERSECTION DURING START AND STOP TRAFFIC. HIGHLY UNSAFE SITUATION. I'M NOT AWARE OF ANY RECALLS ON THIS ISSUE, BUT NUMEROUS HONDA TECHNICAL RESEARCH & SUPPORT GROUP 'DEALERSHIP ONLY' MESSAGES HAVE BEEN ISSUED REGARDING THIS PROBLEM. TESTING AT THE LOCAL DEALERSHIP COULDN'T LOCATE ANY PROBLEMS. I TURN OFF THE AUTO IDLE STOP FEATURE IMMEDIATELY WHEN USING THE VEHICLE TO KEEP FROM GETTING STUCK IN TRAFFIC AGAIN.
Electrical system, Engine, Fuel/propulsion system, Mar 10, 2021
TWICE IN THE LAST WEEK MY HONDA PILOT HAS SHUT OFF WHEN AUTO-IDLING AT A STOP LIGHT. THE CAR SHOULD REMAIN IN DRIVE BUT WHEN I LOOKED DOWN IT HAD SHIFTED TO NEUTRAL. THE FIRST MESSAGE ON THE DASH BRIEFLY FLASHED 'CRASH MITIGATION PROBLEM' AND THEN INSTRUCTED ME TO PUT THE CAR IN PARK AND PUSH THE ENGINE START BUTTON. AFTER THIS INCIDENT, I TURNED OFF THE CRASH MITIGATION SYSTEM. A COUPLE DAYS LATER (TODAY), THE SAME THING HAPPENED. NO CRASH MITIGATION SYSTEM FLASH BUT INSTRUCTIONS TO PUT THE CAR IN PARK AND PRESS THEN ENGINE START BUTTON. BOTH TIMES THE ENGINE WAS ON AND IN DRIVE. AUTO IDLING WAS ENABLED. I HAVE ONLY OWNED THIS CAR FOR TWO MONTHS.
Electrical system, Engine, Mar 7, 2021
OVER THE PAST FEW YEARS, I HAVE HAD ISSUES WITH MY CAR SHUTTING OFF WHEN AT A STOP AFTER THE AUTO OFF FEATURE ENGAGES AND DOES NOT TURN BACK ON. I HAVE TO PUT THE CAR IN PARK AND MANUALLY RESTART THE ENGINE TO CONTINUE. THIS WAS HAPPENING AT LEAST A COUPLE TIMES A MONTH. I TOOK IT TO THE HONDA DEALER AND NO PROBLEM WAS FOUND ACCORDING TO THE DEALER. I BEGAN TO GET IN THE HABIT OF DISABLING THE AUTO OFF FEATURE EVERY TIME I STARTED THE CAR AND THIS SEEMED TO AVOID THIS PROBLEM I WAS HAVING. TWO DAYS AGO, HOWEVER, WHEN I WAS DRIVING, IT BEGAN TO SHUT OFF EVERY TIME I WAS IDLING AT A RED LIGHT (8 TIMES IN ONE DAY) EVEN WITH THE AUTO-OFF DISABLED. AND WHEN I GOT ON THE FREEWAY, DRIVING AT ABOUT 55MPH, THE ENGINE SHUT OFF AND I HAD TO EMERGENTLY COAST OVER PAST THE FAST LANE INTO A NARROW INSIDE SHOULDER. I HAD MY YOUNG CHILDREN AND ELDERLY PARENTS IN THE CAR AND IT WAS A VERY SCARY AND DANGEROUS EXPERIENCE FOR US. WE WERE THANKFUL ABLE TO RESTART THE CAR AND GET OFF THE FREEWAY WITH THE CAR SHUTTING OFF TWO MORE TIMES IN THE MIDDLE OF THE STREET WHILE DRIVING AT SLOW SPEEDS (10-20 MPH) BEFORE ARRIVING AT A GAS STATION PARKING LOT. THE DISPLAY CYCLED THROUGH MANY ERROR MESSAGES IE EMISSION SYSTEMS PROBLEM, POWER STEERING SYSTEM PROBLEM, TRANSMISSION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM, HILL START ASSIST PROBLEM, ETC. I AM VERY CONCERNED THAT WE HAVE GOT CONTINUED TO HAVE PROBLEMS WITH THIS VEHICLE SHUTTING OFF WHICH IS VERY DANGEROUS.
Electrical system, Feb 21, 2021
THE AUTO SHUT TURNS THE CAR OFF AT A STOP LIGHT AND THEN THE CAR WILL NOT RESTART. IT USUALLY NEEDS A JUMP. THE PROBLEM HAS BEEN HAPPENING FOR THREE YEARS IN THE WINTER. THE BATTERY HAS BEEN REPLACED FOUR TIMES. I HAVE TRACED TO THE ISSUE TO AN OVERLOAD OF THE ELECTRICAL SYSTEM. THE ALTERNATOR IS NOT CAPABLE OF POURING ALL OF THE DEVICES IN THE CAR AND THUS THE BATTERY DRAINS. IF I RUN THE HEATED SEATS AND STEERING WHEEL, THE BATTERY WILL DISCHARGE WITHIN 30 MINUTES EVEN IF THE CAR IS DRIVEN AT HIGHWAY SPEEDS. I HAVE BEEN STALLED IN THE MIDDLE OF INTERSECTIONS SEVERAL TIMES. THE AUTOSTART FEATURE NEEDS TO HAVE THE OPTION TO STAY DIS-ENGAGED WHEN THE CAR IS SHUT OFF. IT IS UNSAFE TO HAVE THE CAR FAILS TO START AT STOPLIGHTS OR WHEN TRYING TO PULL INTO TRAFFIC. THE ELECTRICAL SYSTEM IS DESIGNED IMPROPERLY. DO THE MATH. THE LOAD FROM THE ELECTRICAL ACCESSORIES, TWO HEATED FRONT SEATS, TWO REAR HEATED SEATS, HEATED STEERING WHEEL, HEATED MIRRORS, HEATED REAR WINDSHIELD WILL EASILY OVERLOAD THE POWER OF A STANDARD ALTERNATOR. THE VEHICLE NEEDS A LARGER ALTERNATOR AND A LARGER BATTERY (MAYBE DUAL) WITH ISOLATION SO IT CAN START AT STOPLIGHTS.
Electrical system, Feb 20, 2021
AT 38000 MILES VEHICLE DISPLAYED AN ERROR CODE RELATING TO THE KEYLESS START. A WEEK LATER THE VEHICLE WOULD NOT START. UNHOOKED THE BATTERY TO RESET THE SYSTEM AND THE ERROR CAME BACK. DEALER REPLACED THE START BUTTON BUT ISSUE RETURNED A FEW DAYS LATER.
Electrical system, Other or unspecified, Engine, Feb 15, 2021
WE HAVE AN ONGOING ISSUE WITH OUR AUTO-IDLE FEATURE MALFUNCTIONING THAT BEGAN AT ABOUT 20,000 MILES. I HAVE WRITTEN A COMPLAINT HERE BEFORE, AS HAVE MANY OTHER 2016 PILOT OWNERS, HOWEVER NOTHING APPEARS TO HAVE BEEN DONE TO DATE. THIS IS A SIGNIFICANT SAFETY FEATURE WHEN THE AUTO-IDLE IS ENGAGED, FOOT IS TAKEN OFF THE BRAKE AND THE CAR COMPLETELY SHUTS OFF, OFTEN TIMES NOT STARTING BACK UP WITHOUT A JUMP START. THE CAR COMPLETELY SHUTS OFF, WARNING LIGHTS FLASH ALL OVER THE DASH AND NO MATTER WHAT YOU TRY THE CAR WILL NOT START BACK UP.THIS HAS HAPPENED TO MY WIFE WITH OUR 2 DAUGHTERS NUMEROUS TIMES. FORTUNATELY, THERE HASN'T BEEN AN ACCIDENT, BUT MY GREATEST FEAR IS ONE TIME THERE WILL BE. NATURALLY THIS ALWAYS SEEMS TO HAPPEN AT BUSY INTERSECTIONS. WE HAVE TAKEN THE VEHICLE INTO HONDA DEALERSHIP WHERE WE PURCHASED THE VEHICLE TOO MANY TIMES TO COUNT. THEY HAVE REPLACED THE BATTERY, REPLACED THE START/STOP SWITCH, CLEANED OUT MULTIPLE ERROR CODES. NOTHING HAS PROVIDED A PERMANENT FIX. WE JUST HAD TO HAVE OUR TRANSMISSION REPLACED AT 70,000 MILES! THE PROBLEM REARED IT'S HEAD AGAIN TODAY. THIS TIME MY WIFE HAD TO PRESS THE BRAKE, THE GAS PEDAL (BOTH WITH ALL HER MIGHT) AND PRESS THE START/STOP BUTTON AT THE SAME TIME. SOMETHING ISN'T RIGHT. I'M CONVINCED WE HAVE A LEMON, HOWEVER THE DEALER SEEMS TO THINK WE DON'T HAVE A CASE FOR THAT. HONDA HAS TO STEP IN AND TAKE ACCOUNTABILITY. THERE ARE FAR TOO MANY 2016 PILOT OWNERS HAVING THIS SAME ISSUE FOR HONDA NOT TO REALIZE THE VALID SAFETY CONCERN WE ALL HAVE. TAKE A LOOK AT PILOTEERS.ORG AND YOU WILL FIND A RIDICULOUSLY LONG LIST OF FRUSTRATED 2016 PILOT OWNERS ALL STRUGGLING WITH THE SAME PROBLEM. I AM URGING YOU TO TAKE ACTION TO CORRECT THIS PROBLEM. WE PURCHASED THIS VEHICLE FOR THE SAFETY FEATURES, HOWEVER "SAFE" ISN'T SOMETHING I FEEL KNOWING MY WIFE AND DAUGHTERS ARE IN THIS VEHICLE MULTIPLE TIMES PER DAY.
Electrical system, Engine, Feb 5, 2021
THE AUTO SHUT OFF FEATURE TURNED THE ENGINE OFF AT A RED LIGHT - AND WOULD NOT TURN THE CAR BACK ON ONCE THE BRAKE WAS RELEASED. WE NEEDED TO JUMP THE PILOT TO GET IT TO TURN OVER AGAIN. AS THIS HAPPENED AT AN INTERSECTION ON A STATE HIGHWAY, WE WERE VERY LUCKY TO NOT BE REAR-ENDED! VERY UNSAFE AND THE MECHANIC SAID THERE IS NOTHING WRONG WITH BATTERY!!
Electrical system, Other or unspecified, Jan 27, 2021
PERSISTENT KEYLESS START SYSTEM PROBLEM AND AUTO LOCK FEATURE HAS STOPPED WORKING.
Electrical system, Other or unspecified, Engine, Jan 26, 2021
PROBLEM WITH THE AUTO STOP/START FEATURE- THE ENGINE STOPS BUT DOESN'T ALWAYS START . IT TRIES TO START BUT DOESN'T. PRESSING THE START BUTTON (IGNITION) DOESN'T ALWAYS WORK RIGHT AWAY. SEAMS YOU HAVE TO PUT THE TRANSMISSION IN PARK, AND PRESS THE START BUTTON (SOMETIMES 4-5 TIMES) BEFORE THE ENGINE STARTS. THIS IS NERVE RACKING AND DANGEROUS WHEN YOU ARE IN TRAFFIC- SAY AT A LIGHT, OR TRYING TO CROSS OVER ONCOMING TRAFFIC. THE TIME IS TAKES SOMETIMES TO RE-START THE ENGINE IS ABOUT 10-15 SECONDS. THIS PROBLEM IS INTERMITTENT. (DOESN'T ALWAYS HAPPEN). IT'S NOT THE BATTERY. I HAD A NEW BATTERY REPLACEMENT. I ALSO TRIED USING A TRICKLE CHARGER TO "TOP OFF" THE BATTERY INCASE IT WASN'T FULLY CHARGED. NO LUCK.
Power train, Electrical system, Jan 22, 2021
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE AT AN INTERSECTION OR STOPPED, THE VEHICLE FAILED TO SWITCH TO AUTO-START MODE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FOR SEVERAL SECONDS. WHILE THE VEHICLE WAS IN REVERSE, THE TAILLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO HONDA OF DOWNTOWN LOS ANGELES (780 W MARTIN LUTHER KING JR BLVD, LOS ANGELES, CA 90037, (213) 266-7366) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPROGRAMMED AND THE BATTERY WAS DRAINING POWER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V668000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 35,383.
Electrical system, Jan 21, 2021
KEYLESS START SYSTEM PROBLEM ERROR. INTERMITTENT FOR MONTHS. NOT PRESENT WHEN TAKEN TO DEALERSHIP TWICE. SCHEDULED SERVICE AGAIN NEXT WEEK WAS TOLD BY DEALERSHIP IT WOULD COST $134 PER HOUR TO DIAGNOSE ISSUE. WALK AWAY AUTO LOCK NO LONGER FUNCTIONS TRUNK HATCH INTERMITTENTLY DOES NOT POWER OPEN OR CLOSED. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS WITH THIS MAKE AND MODEL SO I AM VERY DISAPPOINTED IN HONDA FOR NOT ISSUING A RECALL.
Electrical system, Engine, Jan 18, 2021
CAR IS PARKED IN MY GARAGE. CAR WILL NOT START. REMOTE KEYLESS START ERROR. CALLED THE HONDA DEALER. THEY SAID TO HAVE IT TOWED IN. WAITING ON THE TOW TRUCK RIGHT NOW.
Electrical system, Jan 17, 2021
WHEN TURNED OFF, CAR MAKES CLICKING NOISES WHILE DASH INDICATOR LIGHTS AND CABIN LIGHTS FLICKER INTERMITTENTLY. OFTEN I GET A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE. OTHER TIMES JUST LIGHTS AND CLICKING NOISES. ALSO, HORN SOUNDS INTERMITTENTLY THROUGHOUT THE DAY WHILE CAR IS LOCKED AND FOB IS UNTOUCHED. HORN BEGINS AND STOPS RANDOMLY. THIS OCCURS WHEN VEHICLE IS TURNED OFF, IN BOTH PARKING LOTS AND GARAGE. TOOK TO DEALERSHIP. THEY DID NOT KNOW WHAT IT WAS. IT HAS CONTINUED FOR SEVERAL MONTHS.
Electrical system, Engine, Jan 14, 2021
THERE ARE TWO MAJOR PROBLEMS, BUT THE DANGEROUS ONE IS THE AUTO-IDLE DOESN'T ALWAYS ALLOW THE CAR TO RESTART. WHEN I GO INTO IDLE AT A STOP SIGN OR RED LIGHT AND I START TO ACCELERAT, ALL OF THE LIGHTS INSIDE SHUT OFF AND THE CAR STALLS AFTER A FOOT OR TWO. SO FAR IT HAS ALWAYS MANAGED TO RESTART ITSELF, BUT I'VE STARTED TURNING IT OFF WHENEVER I GET INTO THE CAR BECAUSE THIS IS DANGEROUS. THIS HAS BEEN GOING ON FOR MONTHS AND IT HAS ONLY GOTTEN WORSE (IT PROBABLY STARTED A YEAR AGO). AT THE SAME TIME THIS HAS HAPPENED, I GOT A "KEYLESS IGNITION PROBLEM" WARNING LIGHT. THE WALK AWAY LOCK FEATURE DOESN'T WORK ANYMORE. I'VE READ NUMEROUS REPORTS THAT SAY FIXING THE KEYLESS SWITCH DOESN'T HELP WITH THE AUTO IDLE AND THERE'S NO SPECIFIC ERROR CODE FOR ISSUES WITH THE AUTO IDLE SYSTEM.
Electrical system, Engine, Jan 12, 2021
THE AUTOMATIC START SYSTEM TURNS THE CAR OFF AND ON WHEN STOPPED AT A RED LIGHT OR STOP SIGN FOR EXAMPLE. THE FEATURE SOMETIMES WITHOUT ANY WARNING FAILS TO RESTART THE CAR AUTOMATICALLY. THE DRIVER MUST PUT THE CAR IN PARK, PUSH DOWN ON THE BRAKE, RESTART THE CAR AND THEN SHIFT INTO PARK TAKING A CONSIDERABLE AMOUNT OF TIME. THIS IS DANGEROUS FOR SO MANY REASONS AND IT MUST MANUALLY BE TURNED OFF BECAUSE IT DEFAULTS TO ON. WITH NO WARNING YOUR CAR COULD BE TURNED OFF AND NOT AUTOMATICALLY START WHEN IT'S SUPPOSED TO. THIS HAS HAPPENED TO ME MULTIPLE TIMES STOPPED AT RED LIGHT, STOP SIGNS AND IN STOP AND GO TRAFFIC. I WOULD LIKE TO EITHER HAVE A WARNING IN PLACE OR BE ABLE TO PERMANENTLY DISABLE THIS DANGEROUS FEATURE.
Electrical system, Jan 12, 2021
KEYLESS START SYSTEM ERROR. CAR HAVE BEEN SHOWING THIS ERROR INTERMITTENTLY. REPLACED BATTERIES AND STILL SHOWS ERROR. WHEN I PRESSED THE BUTTON TO START OR TURN OFF MY CAR, IT DOESN'T RECOGNIZE IT AND IT TAKES A FEW PRESSES BEFORE IT'LL START/TURN OFF MY CAR.
Electrical system, Jan 7, 2021
KEYLESS START SYSTEM PROBLEM
Power train, Electrical system, Fuel/propulsion system, Jan 5, 2021
CHECK ENGINE LIGHT (CEL) APPEARS, RANDOMLY WHEN PARKED OR IN MOTION, INDICATING A PROBLEM WITH EMISSIONS SYSTEM. CEL BEGAN TO APPEAR AT APPROXIMATELY 77,000 MILES. CAR NOW HAS OVER 85,000 MILES. I PURCHASED THE VEHICLE USED, WHEN IT HAD 68,000 MILES. I HAVE NEVER DRIVEN OUTSIDE OF THE U.S.. CEL APPEARS AT VARIOUS SPEEDS BETWEEN 0 AND 60 MPH. WHEN IN MOTION AND CEL IS DISPLAYED, ENGINE HESITATION OCCURS CAUSING ME TO INCREASE VEHICLE SPEED AND ENGINE RPM TO ENSURE I HAVE SUFFICIENT POWER TO: COMPLETE A TURN, PASS ANOTHER VEHICLE, OR MAKE IT UP A HILL. I AM NEVER SURE I WILL HAVE ENOUGH POWER. ADDITIONALLY, THE MILEAGE ECONOMY DISPLAY CHANGES FROM SHADES OF GREEN TO SOLID WHITE. CEL REMAINS VISIBLE ON DASHBOARD UNTIL IT RANDOMLY DISAPPEARS. CEL WILL REMAIN LIT RANGING FROM 30 MINUTES TO SEVERAL DAYS AND DISAPPEAR AT VARIOUS SPEEDS. WHEN IT DISAPPEARS, ENGINE HESITATION STOPS AND ECONOMY DISPLAY RETURNS TO SHADES OF GREEN DEPENDING ON WHETHER ACCELERATING OR DECELERATING. I FIRST BELIEVED IT TO BE A PROBLEM WITH THE FUEL TANK CAP. HOWEVER, THE CAP IS A HINGED FLAP THAT RETURNS TO THE CLOSED POSITION AFTER I HAVE FINISHED REFUELING. I PREDOMINANTLY USE E87 OCTANE WITH ETHANOL. BUT E89 FUEL MAKES NO DIFFERENCE BECAUSE THE CEL AND HESITATION RANDOMLY STILL OCCUR. I HAVE NOT TAKEN TO A REPAIR SHOP BECAUSE I HAVE NOT HAD THE OPPORTUNITY TO WHEN THE CEL IS DISPLAYED. THE REPAIR SHOP STATED THEY CAN ONLY DIAGNOSE WHEN THE CEL IS DISPLAYED. SIMILAR DESCRIPTIONS FROM OTHER HONDA PILOT OWNERS CAN BE FOUND AT HTTPS://WWW.PILOTEERS.ORG/THREADS/EMISSIONS-SYSTEM-PROBLEM-CHECK-ENGINE-LIGHT.157705/.
Electrical system, Dec 31, 2020
KEEP ENCOUNTERING KEYLESS REMOTE START PROBLEM. PROBLEM DOES NOT RESOLVE. TAKES SEVERAL TRIES TO GET CAR STARTED.