2016 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,706 owner complaints filed for this model year. This is the highest complaint count among 23 Pilot model years with reports.
Of the 2016 reports, 23 involved a crash and 10 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, storageMar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Campaign 17V219000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Campaign 15V668000 on NHTSA.gov
Seat belts, rear/otherJul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Campaign 15V424000 on NHTSA.gov
Representative owner complaints: engine
812 reports, newest first. Show all
Electrical system, Exterior lighting, Engine, Jan 15, 2020, fire
ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 ASWAN@MONTCLAIRNJUSA.ORG REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEEK. IT HAS ~30,000 MILES ON IT. THE DEALER THAT SOLD US THE CAR, PAUL MILLER HONDA, IN NJ, HAS BEEN UNRESPONSIVE, TELLING US TO REACH OUT THE THE NATIONAL HONDA OFFICE. I HAVE FILED A CASE WITH HONDA, AND HAVE BEEN TOLD SOMEONE WILL REACH OUT TO ME. THAT HAS NOT HAPPENED.
Electrical system, Other or unspecified, Engine, Jan 15, 2020
WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.
Engine, Dec 26, 2019
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO HEATHER CANNON HONDA (3415 N 14TH ST., PONCA CITY, OK) WHERE IT WAS DIAGNOSED THAT AN EMISSIONS SYSTEM UPGRADE WAS NEEDED AND FIVE OF THE SIX FUEL INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 86,000.
Other or unspecified, Engine, Fuel/propulsion system, Dec 23, 2019
I'VE HAD MULTIPLE ISSUES INCLUDING FAULTY FUEL INJECTORS, FAULTY COLLISION MITIGATION SYSTEM, FAULTY HOMELINK TRANSMITTER, AUDIO BLUETOOTH THAT RESETS ON ITS OWN AND NOW THE LATEST ONE IS A KEYLESS START SYSTEM PROBLEM. IN ADDITION, I CONTINUE TO HAVE THIS ISSUE THAT WHEN I AM DRIVING THE CAR SENSE SOMETHING IN FRONT (WHERE THERE IS NOTHING) AND IT BREAKS, ALSO DRIVING IN HIGHWAY OR ABOVE 50 AND TRY TO PRESS BREAKS, THE STEERING WHEEL SHAKES. MY CAR HAS A LITTLE OVER 36K MILES AND ALL THESE THINGS HAVE HAPPENED SINCE 34K MILES.
Electrical system, Electronic stability control (ESC), Engine, Nov 21, 2019
CAR BRAKES BY ITSELF, SHAKES THE STEERING WHEEL AND SHUTS OFF AND LOSES POWER RANGING IN SPEEDS FROM 20 -60MPH. ON DOUBLE LANE ROADS TO INTERSTATES IN THE RAIN AND SUNNY DRY DAYS.
Electrical system, Engine, Nov 17, 2019
MY HONDA PILOT WILL STALL OUT WHEN COMING OUT OF THE AUTO START/STOP FEATURE AT AN INTERSECTION. THIS PROBLEM STARTED HAPPENING IN JULY 2019 AFTER HAVING THE TRANSMISSION DOUBLE REPLACED. THIS PROBLEM HAS NOW HAPPENED FOUR DIFFERENT TIMES AND EXTREMELY DANGEROUS FOR MY WIFE AND KIDS WHO ARE LEFT STRANDED AT AN INTERSECTION. MY WIFE HAS TO ATTEMPT TO RECYCLE THE POWER TO THE PILOT BY HOLDING DOWN THE POWER BUTTON TO THE PILOT. MY WIFE HAS CAPTURED MULTIPLE VIDEOS OF THE DASH WITH ALL THE ERROR MESSAGES POPPING UP AFTER IT HAS DIED.
Electrical system, Other or unspecified, Engine, Nov 7, 2019
PREVIOUS COMPLAINT NHTSA ID 11111894 SUBMITTED 7/17/18. FOR CAR STALLING AFTER ENTERING INTO AUTO IDLE STOP. REPLACED BATTERY IN AUGUST 2018 AND DIDN'T HAVE ANY PROBLEMS UNTIL NOW. HAS HAPPENED AT LEAST 3 TIMES NOW IN SEPT. AND OCT 2019.. AT FIRST, RADIO OR DVD PLAYER WOULD CUT OUT BUT HAS PROGRESSED TO FULL ON STALLING AFTER ENTERING AUTO IDLE STOP. SAME PROBLEM AS BEFORE AND ALL OTHER COMPLAINTS. AFTER CAR GOES INTO IDLE STOP, IT DOES NOT RESTART AFTER TAKE FOOT OFF BRAKE. HAVE TO PUT CAR IN PARK, PRESS BRAKE, AND PUSH START BUTTON TO GET IT TO RESTART. CAN TAKE SEVERAL TRIES AND SEVERAL MINUTES.
Vehicle speed control, Other or unspecified, Engine, Oct 28, 2019
ON OCTOBER 24, 2019 AT APPROXIMATELY 10:00 AM CST. ENGINE COMPLETELY LOST POWER WHILE DRIVING AT APPROXIMATELY 65 MPH ON INTERSTATE I-80. WAS IN THE LEFT LANE PASSING VEHICLE IN RIGHT LANE. ANOTHER VEHICLE WAS AHEAD OF MINE. TAPPED THE BRAKES TO SLOW A BIT AS VEHICLE IN FRONT WAS MERGING RIGHT AFTER PASSING. HIT THE GAS PEDAL AND ALL POWER TO THE ENGINE WAS LOST FOR ABOUT 1.5 - 2 SECONDS. TACHOMETER DROPPED TO 0. TOOK MY FOOT OFF THE GAS AND THEN RE-ENGAGED. POWER TO ENGINE CAME BACK ON AND WAS ABLE TO RESUME NORMAL VEHICLE OPERATIONS. AUTO ENGINE ON/OFF FEATURE WAS DISABLED. REGULAR CRUISE CONTROL WAS ON, HAD BEEN SET BUT WASN'T CURRENTLY ENGAGED. PARKING SENSORS WERE ON. LANE DEPARTURE WAS OFF. FORWARD COLLISION WARNING ON. NO OTHER ISSUES FOR THE REST OF THE 1300 MILE (ROUND) TRIP. WE HAVE HAD THIS VEHICLE FOR ABOUT 1 YEAR AND THIS IS THE SECOND TIME THIS HAS HAPPENED. FIRST TIME WAS NOT REPORTED OR DOCUMENTED. IF ENGINE/POWER HADN'T BEEN RESTORED, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. THIS CANNOT BE NORMAL VEHICLE OPERATION. PLEASE LOOK INTO THIS HONDA AND NHTSA.
Electrical system, Engine, Oct 25, 2019
TWICE NOW MY 2016 HONDA PILOT ELITE WITH AUTO IDLING STOP FEATURE HAS STALLED AT INTERSECTION LIGHTS. WHILE STOPPED AT THE RED LIGHT THE ENGINE GOES OFF AND NORMALLY WHEN I LIFT MY FOOT OFF THE BRAKE IT RESTARTS AND ACCELERATES WHEN I PUSH THE GAS PEDAL. HOWEVER, IN THESE INSTANCES WHEN I LIFTED MY FOOT OFF THE BRAKE AND WENT TO ACCELERATE, THE ENGINE COMPLETELY STALLED. A COUPLE OF WARNING LIGHTS CAME ON, UNFORTUNATELY I DIDN'T READ WHICH ONES BECAUSE I WAS AT BUSY INTERSECTIONS. THE CAR WOULD NOT START EVEN AFTER PUTTING IT INTO PARK. IT TOOK ABOUT 2 MINUTES BEFORE THE ENGINE WOULD START. OTHER DRIVERS WERE TRYING TO GET AROUND ME, HONKING. THE 2ND TIME, I WAS GOING TO MAKE A LEFT TURN AND JUST HAD TO WAIT UNTIL I COULD START IT, WATCHING IN MY REAR VIEW MIRROR HOPING I WOULDN'T GET REAR-ENDED. I DRIVE 75+ MILES TO WORK ON A VERY BUSY AND SLOW MOVING CALIFORNIA FREEWAY WITH LOTS OF STOP AND GO TRAFFIC. I AM VERY CONCERNED ABOUT OUR SAFETY IF THIS WERE TO HAPPEN ON A BUSY FREEWAY WHERE DRIVERS DON'T REALIZE I AM DEAD IN THE WATER. I CALLED AMERICAN HONDA AND THEY ADVISED ME TO GET IT INTO A DEALER RIGHT AWAY. I GOT AN APPOINTMENT FOR THIS AM AT 0700 BUT AS OF NOW (11:30AM) HAVEN'T HEARD A WORD. THEY ARE CHARGING ME $125 JUST TO RUN DIAGNOSTICS DESPITE THE FACT I HAVE AN EXTENDED WARRANTY. THE SERVICE PERSON HAD A DEFINITE "COULD CARE LESS ATTITUDE". AFTER READING ON THIS WEBSITE AND OTHERS, THIS IS HAPPENING A LOT AND HONDA DOESN'T SEEM TO HAVE AN ANSWER. THIS IS THE 2ND MAJOR ISSUE WITH THIS CAR. THE LAST ISSUE INVOLVED MY CAR BASICALLY SHUTTING DOWN ON THE FREEWAY AT 70MPH, GOING INTO A LOWER GEAR, EVERY POSSIBLE WARNING LIGHT ON THE DASH LIT UP. HAD TO DRIVE ONE MILE ON THE SHOULDER TO GET IT OFF THE FREEWAY. THIS HAPPENED TWICE TO ME AND A "COMPUTER PATCH WAS DONE". IT SEEMS FIXED BUT NOW I AM NOT SURE AT ALL WHAT IS GOING ON WITH THIS CAR.
Electrical system, Engine, Oct 25, 2019
TL* THE CONTACT OWNS A 2016 HONDA PILOT. AFTER PURCHASING THE VEHICLE FROM AN UNKNOWN USED CAR LOT AND TRAVELING 65 MPH, THE VEHICLE STALLED. ALSO, THE EMISSIONS AND TRANSMISSION FAILURE INDICATORS ILLUMINATED. THE VOICE COMMAND INSTRUCTED THE CONTACT TO PULL OVER AS SOON AS POSSIBLE AS THE VEHICLE COMPLETELY SHUT OFF AND LOST BRAKING AND STEERING ABILITY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE; HOWEVER, THE EMISSIONS INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN BACK TO THE USED CAR LOT, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE NEAREST DEALER. THE VEHICLE WAS TAKEN TO AUTONATION HONDA SPOKANE VALLEY (8201 EAST SPRAGUE AVE, SPOKANE VALLEY, WA 99212), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Power train, Engine, Oct 23, 2019
OUR 2016 HONDA PILOT JERKS AND HESITATES; APPEARING THAT IT DOES NOT KNOW WHICH GEAR TO SHIFT INTO WHILE DRIVING ON THE HIGHWAY AND ON A CITY STREET. AS RECOMMENDED BY HONDA, THE TRANSMISSION SERVICE WAS DONE AT 30,000 MILE INTERVALS. HOWEVER THE PROBLEM PERSISTS. I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP AND WAS TOLD THAT THE VEHICLE NEED A NEW POWERTRAIN CONTROL MODULE AT A COST OF $1400, WITH NO GUARANTEE THAT IT WILL SOLVE MY PROBLEM. OPTION #2 IS TO REPLACE THE TRANSMISSION AT A PRICE OF $5,000. I CALLED HONDA'S CORPORATE CUSTOMER SERVICE AND WAS TOLD THAT SINCE THE VEHICLE WAS NOT UNDER WARRANTY, THEY COULD NOT DO ANYTHING FOR ME UNLESS THEIR CERTIFIED MECHANIC AT THE DEALERSHIP LET THEM KNOW THAT THE ROOT CAUSE OF THE PROBLEM WAS A MECHANICAL DEFECT FROM THE MANUFACTURER. I WAS GIVEN A CASE NUMBER. THIS IS A HIGH RISK HAZARD THAT NEEDS CORRECTIONS AND CORRECTIVE ACTIONS, NOT RHETORIC. HONDA CORPORATION NEEDS TO RECOGNIZE NEAR MISSES CAN EASILY ESCALATE TO INCIDENTS, IF EFFECTIVE CONTROLS ARE NOT IMPLEMENTED. IN ADDITION TO THIS PERSISTENT TRANSMISSION PROBLEM, THE VEHICLE'S EMISSIONS WARNING LIGHT COMES ON AT VARIOUS TIMES. THE DEALERSHIP SAYS THAT ALL OF THE FUEL INJECTORS NEED TO BE REPLACED. I ASKED ABOUT POSSIBLY CLEANING THEM. I WAS TOLD BY THE SERVICE REPRESENTATIVE THAT HIS DIRECTIVE IS TO REPLACE THEM AND THAT HONDA DOES NOT HAVE A PROCEDURE IN PLACE FOR CLEANING FUEL INJECTORS. I WAS ALSO TOLD BY THE SERVICE REPRESENTATIVE THAT A HONDA COMPUTER CODE, P0776 (PRESSURE CONTROL SOLENOID B PERFORMANCE OR STUCK OFF), WAS SHOWN. MY VEHICLE WAS BOUGHT NEW (ZERO MILES) AND NOW HAVE 101,000 MILES. IT HAS BEEN SERVED AT THE RECOMMENDED INTERVALS STATED IN HONDA'S SERVICE BOOKLET.
Engine, Fuel/propulsion system, Oct 22, 2019
WE BOUGHT A 2016 HONDA PILOT EX AWD FROM A DEALER A MONTH AGO WITH 62K MILES ON IT. THREE DAYS AGO AN EMISSION SYSTEM PROBLEM AND CHECK ENGINE LIGHT CAME ON. WE TOOK IT TO THE HONDA DEALER IMMEDIATELY AND THE CODES WERE P0430 AND P219B. THEY DIAGNOSED THAT ONE OF THE CYLINDERS WAS RUNNING RICH AND MISFIRING. ALL 6 FUEL INJECTORS AND A FLEX PIPE NEEDED TO BE CHANGED. THE ESTIMATED COST WAS $1700. I CALLED HONDA AMERICA THINKING THIS IS HAPPENING TOO EARLY TO A 3 YEAR OLD CAR WITH RELATIVELY FEW MILES ON IT. MY OTHER 2011 HONDA IS AT 145K AND NEVER NEEDED FUEL INJECTOR REPLACEMENT. I RESEARCHED IT ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM AMONG 2016 PILOTS AND THERE IS A SERVICE BULLETIN FOR IT 18-025. HONDA AMERICA SAID THERE IS NO RECALL ON IT AND THAT THE 3 YEAR 36K WARRANTY IS OVER. I AM AWARE OF THOSE, BUT A 3 YEAR OLD HONDA SHOULD NOT NEED THIS REPLACEMENT. THEY ARE RESEARCHING IF THEY SHOULD ASSIST WITH THE COST OF THE REPAIR, AND WILL GET BACK TO ME IN A FEW DAYS. HOWEVER, I WOULD URGE OTHERS WITH SIMILAR PROBLEMS MAKE A COMPLAINT HERE AND PRESSURE FOR A RECALL. IF THIS PROBLEM CONTINUES AND THE CAR GOES TO LIMB MODE IN THE MIDDLE OF DRIVING, IT COULD LEAD TO AN ACCIDENT. IT WOULD ALSO NOT BE SAFE BEING STUCK NEXT TO A HIGHWAY WITH A CAR NOT WORKING. I AM GLAD IN MY CASE IT WAS NOTICED EARLY ON WHEN THE LIGHT CAME ON. THIS IS ALSO AN EXPENSIVE REPAIR EARLY ON IN A CAR AND SHOULD BE FULLY COVERED BY HONDA.
Electrical system, Engine, Oct 21, 2019
VEHICLE CONTINUES TO COMPLETELY SHUT DOWN (ENGINE COMPLETELY TURNING OFF, ALL LIGHTS TURNING ON IN CONSOLE, REQUIRING VEHICLE TO BE PLACED IN PARK AND THEN IGNITION BUTTON PRESSED TO RESTART ENGINE.) WHEN STOPPING AT A REDLIGHT. CONTINUES TO GET WORSE AND MORE FREQUENT. TOOK TO DEALER AND THEY SAY NOTHING IS WRONG. PLEASE FIX THIS! MY FAMILIES SAFETY IS TOP CONCERN@
Power train, Electrical system, Engine, Oct 17, 2019
WHILE STOPPED AT A TRAFFIC LIGHT THE CAR PUT ITSELF INTO PARK WITHOUT MY (THE DRIVER) KNOWLEDGE. WHEN THE LIGHT TURNED GREEN I ATTEMPTED TO ACCELERATE HOWEVER THE CAR WAS IN PARK. I ATTEMPTED TO SHIFT THE CAR INTO DRIVE AND IT WOULD NOT DO SO. I HAD TO TURN THE CAR OFF AND THEN BACK ON IN ORDER TO PLACE THE CAR INTO DRIVE AND PROCEED THROUGH THE INTERSECTION.
Engine, Oct 12, 2019
KEYLESS START SYSTEM PROBLEM LIGHT ON. NOT SURE EXACTLY WHAT IT MEANS OR WHAT TRIGGERED.
Electrical system, Engine, Oct 11, 2019
MY 2016 HONDA ELITE PILOT RANDOMLY SHUT OFF WHILE DRIVING ON THE FREEWAY. I HAD THE ENGINE IDLE STOP FEATURE TURNED OFF WHILE DRIVING AND THE VEHICLE STALLED, THE DASHBOARD WARNING LIGHTS TURNED ON AND THE VEHICLE TURNED OFF COMPLETELY. THE DASH SAID TO PUT THE CAR IN PARK AND HIT THE IGNITION BUTTON WHICH I HAD TO DO SEVERAL TIMES BEFORE THE VEHICLE TURNED ON ALL WHILE IN RUSH HOUR TRAFFIC, I HAVE APPROXIMATELY 39,000 MILES ON THE VEHICLE.
Electrical system, Other or unspecified, Engine, Oct 2, 2019
2016 PILOT DOES AT RED LIGHTS WHEN IT GOES INTO HYBRID/IDLE MODE. CAR TAKES SEVERAL MINUTES TO RESTART.
Electrical system, Engine, Sep 26, 2019
THIS VEHICLE STALLS WHEN THE BRAKE IS DEPRESSED. THE ENGINE SHOULD RESTART WHEN YOUR FOOT COMES OFF THE BRAKE. IT DOES NOT RESTART. IN ORDER TO RESTART THE ENGINE, THE VEHICLE HAS TO BE PUT IN PARK POSITION, PUT FOOT BACK ON BRAKE, & HOLD THE START BUTTON UNTIL THE VEHICLE RESTARTS. THIS IS A SERIOUS SAFETY ISSUE IN TRAFFIC.
Electrical system, Engine, Sep 21, 2019
PREVIOUS COMPLAINT SUBMITTED 06/20/2019 COMPLAINT # 11221559 THIS IS THE 5TH TIME I HAVE TAKEN THE VEHICLE IN FOR THE SAME PROBLEM. CAR HAS ENGINE IDLE WHEN VEHICLE COMES TO HALT, BUT WHAT IT KEEPS DOING IS THE ENGINE COMPLETLY SHUTS DOWN AND GOS INTO PARK AND THEN THE ENGINE TURNS OFF. THIS HAS HAPPENED ON FREEWAYS.AND REGULAR STREETS. VEHICLE IS NOT SAFE. IN JUNE HONDA KEPT MY CAR FOR 5 DAYS AND UPDATED SOFTWARE SO THEY CAN SEE PROBLEM AS THEY CAN NOT RELPICATE. THIS CAR ONCE AGAIN IS NOT SAFE AND I FELL I WILL BE KILLED IN IT.
Electrical system, Engine, Sep 16, 2019
OUR HONDA PILOT SHUTS DOWN WHILE BEING OPERATED, TYPICALLY WHILE ATTEMPTING TO RESUME DRIVING AFTER HAVING BEEN STOPPED AT INTERSECTIONS, MAKING TURNS, RED LIGHTS, ETC. ALL ELECTRICAL COMPONENTS BECOME UNRESPONSIVE, INCLUDING STARTER, SHIFT CONTROLLER, HAZARD LIGHTS, ETC. TYPICALLY TAKES TO 5 MINUTES TO RESTART, LEAVING US STRANDED IN TRAFFIC; AN INCREDIBLY DANGEROUS SITUATION. THIS HAS OCCURRED (5 TIMES SO FAR) WITH THE "AUTO ENGINE IDLE STOP" ENGAGED AND IS SUSPECT. 1ST ATTEMPT BY DEALER TO DIAGNOSE & REPAIR INVOLVED REPLACING THE BATTERY DESPITE TESTING "GOOD". SHUTDOWNS CONTINUED; THE LAST OCCURRED IN A 5-LANE HIGHWAY WITH MY WIFE AND 3-YEAR OLD CHILD ON BOARD. 2ND ATTEMPT TO DIAGNOSE & REPAIR, TOOK 4 WEEKS AND A SUGGESTED REPAIR OF REPLACING THE BATTERY (PREVIOUS BATTERY LESS THAN A YEAR OLD) AND A NEW STARTER @ $1,600; EVEN THOUGH THE TECHNICIAN STATED BOTH WERE "GOOD". CONVERSATIONS WITH THE DEALERSHIP/TECHNICIANS ACKNOWLEDGE THE SUSPECTED PROBLEM ELECTRICAL/COMPUTER BASED BUT THE ON-BOARD COMPUTER DOES NOT RECORD THESE EVENTS. THE DEALERSHIP/TECHNICIANS STATE THEY REPORTED AND RESEARCHED THIS ISSUE VIA THEIR IN-HOUSE TECH SITE BUT WE WERE TOLD THIS ISSUE IS UNKNOWN AND ISOLATED TO OUR CAR. OUR SOLUTION BEING A MUTUALLY ACKNOWLEDGE, UNNECESSARY REPAIR. I DEBATED THEIR $1,600 "SOLUTION" AND QUESTIONED WARRANTY COVERAGE AND WAS INFORMED IF NOT DONE, WOULD BE RECORDED AS "CUSTOMER REFUSES REPAIR". WHEN I ASKED IF THE $1,600 WOULD BE REFUNDED WHEN THE ISSUE RESUMED (SINCE WELL AGREED THE SUGGESTED REPAIR WAS NOT THE SOLUTION), I WAS INFORMED "NO". WE HAVE NOT DONE THE REPAIR. A SIMPLE INTERNET SEARCH SHOWS THIS IS NOT AN ISOLATED PROBLEM AS WE WERE TOLD AND IS EVEN RECORDED HERE ON THE NHTSA WEBSITE NUMEROUS TIMES, VERBATIM TO OUR EXPERIENCE.
Electrical system, Engine, Aug 29, 2019
WHEN DRIVING IN ECO MODE THE CAR SHUTS PARTIALLY DOWN AT RED LIGHTS AND OTHER STOPS AS IS EXPECTED, BUT LIGHTS, RADIO, AC., ETC STILL FUNCTION. EVERY 5 OR 6TH TIME MY CAR NOW SHUTS OFF COMPLETELY AND REQUIRES ME TO RESTART IT.
Electrical system, Engine, Aug 29, 2019
CAR TURNS OFF COMPLETELY WHILE DRIVING, DOES NOT RESPOND TO ATTEMPTS TO RESTART RIGHT AWAY
Electrical system, Engine, Aug 19, 2019
THE HONDA PILOT HAS A FEATURE CALLED AUTO ENGINE IDLE STOP. TO MEET EMISSION STANDARDS, THIS FEATURE PUTS THE ENGINE INTO A STOP/OFF MODE WHEN YOU BRAKE FOR MORE THAN 3 SECONDS. HOWEVER, THIS FEATURE SOMETIMES CAUSES THE CAR BATTERY TO FAIL AND THE CAR TO STALL. THIS COULD HAPPEN WHEN STOPPED AT A TRAFFIC LIGHT OR ON A HIGHWAY STOPPED IN TRAFFIC. IF THE BATTERY HASN'T HAD ENOUGH TIME TO RECHARGE, THE CAR MIGHT STALL AND NEED TO BE COMPLETELY SHUTDOWN, WAIT A WHILE AND MAYBE WILL RESTART. WE BOUGHT OUR CAR IN LATE 2015. THE ISSUE PRESENTED ITSELF BY 2016/2017, MOSTLY AS BRIEF BLIPS AND THE CAR WOULD RESTART. IN SUMMER 2018, AFTER REPEATED VISITS TO HONDA AND NUMEROUS TIMES OF THE CAR COMPLETELY STALLING AT TRAFFIC LIGHTS, WE CHOSE TO REPLACE THE BATTERY. OUR HONDA SERVICE CENTERS KEPT TELLING US THAT THE BATTERY TESTS SHOWED IT WAS FINE AND THAT THE FEATURE ISN'T SUPPOSE TO ENGAGE IF THE BATTERY DOESN'T HAVE "ENOUGH JUICE" TO RESTART. BUT CLEARLY, THAT DOESN'T WORK, BECAUSE MY CAR WOULD INDEED COMPLETELY STALL AND NEED TO TRY TO RESTART. I ONCE HAD TO WAIT FIVE MINUTES STUCK AT A LIGHT IN THE MIDDLE OF A 3 LANE ROAD, AND MY CAR FINALLY RESTARTED. BUT ONCE WE PAID TO REPLACE THE BATTERY (THAT SUPPOSEDLY WAS FINE), THE CAR DIDN'T BLIP OR STALL. BUT ONE YEAR LATER, IT STARTED HAPPENING AGAIN. SOMETIMES THE CAR WILL JUST BLIP, WHERE ALL THE LIGHTS, RADIO AND AIR CONDITIONING WILL BRIEFLY CUT OUT AND THEN COME BACK ON AS THE FEATURE RE-ENGAGES THE ENGINE. BUT SOMETIMES, IT JUST WON'T RESTART. THERE IS A BUTTON YOU CAN HIT TO DISABLE THE AUTO ENGINE IDLE STOP FEATURE. BUT YOU MUST REMEMBER TO HIT EVERY TIME YOU START THE CAR. IF YOU FORGET, ALL IT TAKES IS STOPPING AT ONE TRAFFIC LIGHT AND THE CAR COULD STALL. THERE ARE NUMEROUS ONLINE REPORTS OF SIMILAR ISSUES WITH THIS FEATURE.
Engine, Fuel/propulsion system, Aug 15, 2019
SEEING AN ISSUE WITH FUEL INJECTORS ASSOCIATED WITH THIS AND I THINK THERE SHOULD BE A RECALL ISSUED FOR IT.
Electrical system, Engine, Aug 13, 2019
WHEN ENGINE AUTO IDLE IS ENGAGED, INSTEAD OF RE-ENGAGING WHEN FOOT REMOVED FROM BRAKE, THE CAR STALLS IN ONE OF THREE WAYS. GRADE 1, THE FAN AND RADIO SHUT OFF BUT THE ENGINE ENGAGES ONCE GAS IS APPLIED. GRADE 2, THE FAN, RADIO AND ENGINE SHUT OFF BUT RESTART ONCE GAS IS APPLIED. VARIOUS WARNING LIGHTS THEN APPEAR ON THE DASH. GRADE 3, EVERYTHING SHUTS OFF AND THE CAR WILL NOT RESTART UNTIL YOU SHIFT INTO PARK AND PRESS THE START BUTTON SEVERAL TIMES. THIS IS VERY DANGEROUS AS IT HAPPENS AT INTERSECTIONS WHEN CARS EXPECT YOU TO BE MOVING AND YOU'RE STALLED OUT. I HAVE VIDEO OF THESE INCIDENTS AND HAVE PROVIDED THEM TO THE HONDA DEALER.