2016 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,706 owner complaints filed for this model year. This is the highest complaint count among 23 Pilot model years with reports.
Of the 2016 reports, 23 involved a crash and 10 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, storageMar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Campaign 17V219000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Campaign 15V668000 on NHTSA.gov
Seat belts, rear/otherJul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Campaign 15V424000 on NHTSA.gov
Representative owner complaints: engine
812 reports, newest first. Show all
Electrical system, Engine, Aug 9, 2019
VEHICLE RANDOMLY DOES NOT AUTOMATICALLY RESTART AFTER AUTO IDLE STOP ENGAGES WHEN IN STOP-GO TRAFFIC ON FREEWAY OR WHEN STOPPED AT INTERSECTION, RESULTING IN A STALLED VEHICLE IN THE MIDDLE OF FREEWAY OR INTERSECTION. ATTEMPTS TO MANUALLY RESTART THE VEHICLE GENERALLY SUCCESSFUL AFTER FRANTICALLY (OR SLOWLY!) PUSHING THE START-STOP BUTTON SEVERAL TIMES. VIDEO DOCUMENTING ISSUE AVAILABLE AT HTTPS://1DRV.MS/V/S!AQY6PDPSAKNNNN5FXRZ2NGSTMND0CG (ADDITIONAL VIDEOS AVAILABLE). ISSUE ONGOING SINCE ~ OCTOBER 2018. DEALER HAS REPLACED BATTERY & ENGINE START-STOP BUTTON TO NO AVAIL.
Structure, Other or unspecified, Engine, Jul 30, 2019, crash
I BOUGHT THIS VEHICLE AS A "CERTIFIED PRE OWNED BY HONDA" AND FOUR DAYS AFTER THE PURCHASE THE CAR WAS PARKED IN MY DRIVEWAY, IN "PARK" WHEN I HIT THE START/STOP ENGINE BUTTON AND THE VEHICLE DIDN'T START. ALARMS STARTED TO GO OFF SO I ASSUMED IT WAS THE KEY WAS STILL INSIDE THE HOUSE. AS I WENT INSIDE TO CHECK, MAYBE A FEW SECONDS, WHEN I WENT BACK OUTSIDE THE VEHICLE WAS GONE. I FOUND IT IN MY FRONT YARD. IT HAD ROLLED OFF WHILE IN PARK WITHOUT ENGINE ON. AFTER GETTING IT TOWED TO HONDA, DAYS LATER I WAS INFORMED THAT THERE WAS A PROBLEM WITH THE START/STOP ENGINE SYSTEM AND THAT IT ALSO NEEDED THE ENTIRE A/C SYSTEM REPLACED. ATTACHED YOU WILL FIND THE PHOTO I TOOK OF THE VEHICLE STILL IN PARK WHEN I FOUND IT IN MY FRONT YARD.
Exterior lighting, Service brakes, Engine, Jul 19, 2019
IT ENGINE IS IDLE ALL THE TIME WHEN THE AC IS ON
Power train, Electrical system, Engine, Jul 12, 2019
WHILE STOPPED AT A TRAFFIC LIGHT THE CAR PUT ITSELF INTO PARK WITHOUT MY (THE DRIVER) KNOWLEDGE. WHEN THE LIGHT TURNED GREEN I ATTEMPTED TO ACCELERATE HOWEVER THE CAR WAS IN PARK. I ATTEMPTED TO SHIFT THE CAR INTO DRIVE AND IT WOULD NOT DO SO. I HAD TO TURN THE CAR OFF AND THEN BACK ON IN ORDER TO PLACE THE CAR INTO DRIVE AND PROCEED THROUGH THE INTERSECTION.
Electrical system, Engine, Jul 12, 2019
CAR SHUTS DOWN AND STALLS WHEN IDLE STOP ENGAGES VERY FREQUENTLY OVER THE PAST YEAR IN THE MIDDLE OF THE INTERSECTION OR HIGHWAY. HAVE TAKEN IN TO HONDA DEALERS MULTIPLE TIMES BUT THEY CANNOT RECREATE THE PROBLEM AND SAY THE BATTERY TESTS OK YET RECOMMEND CHANGING THE BATTERY?!
Electrical system, Service brakes, Engine, Jul 10, 2019
WHILE IDOL AT RED LIGHT, THE AUTOMATIC IDOL KICKED IN FOR POWER SAVE YET JERKED AND ALL RED LIGHT INDICATORS TURNED ON, INCLUDING PARKING BREAKS, AND CAR SEIZED UP. NO POWER, NO ABILITY PUT CAR IN PARK OR DRIVE. ON/OFF SWITCH NO REACTION TO TURN CAR ON OR OFF. NO BRAKE FUNCTION. I SAT IN AN UNRESPONSIVE VEHICLE AT VERY BUSY INTERCETION. LUCKILY THE VEHICLE BEHIND ME WAS STOPPED AND ONLY LAID ON THEIR HORN FOR 2 RED LIGHT CYCLES RATHER THAN HITTING ME. I ACTIVATED MY EMERGENCY FLASHERS YET OTHER DRIVER DID NOT RESPOND. I REPETITIVELY KEPT PUSHING POWER BUTTON IN EFFORT FOR CAR TO RESPOND AND RESTART, EVENTUALLY DID AND WAS ABLE TO DRIVE OFF. HAVE APPT WITH DEALERSHIP IN AM.
Engine, Jul 10, 2019
CAR WON'T START. KEYLESS START SYSTEM PROBLEM
Electrical system, Engine, Jul 8, 2019
WHEN MY CAR STOPS WHILE APPLYING THE BREAK PADDLE COMPLETELY, THE CAR MAY START 'IDLE STOP' WHICH TURNS OFF THE ENGINE. THE ENGINE MAY RESTART EITHER BY RELEASING THE BREAK PADDLE OR WHEN AC OR BATTERY NEEDS THE ENGINE TO TURN BACK ON. WE HAVE HAD MULTIPLE OCCURRENCES WHERE THE CAR WILL COMPLETELY RESET THE ELECTRICAL SYSTEM SHUTTING DOWN ALL THE LIGHTS, DISPLAYS, RADIO AND ENGINE, AND IT MAY OR MAY NOT RESTART THE ENGINE. SOMETIMES, IT REQUIRES MULTIPLE PRESSES OF THE ENGINE START BUTTON WHICH MAY TAKE MULTIPLE SECONDS AT A STOP. THIS CREATES A SAFETY HAZARD WHERE CARS BEHIND MAY REAR END US WHILE WE TRY TO RESTART. TODAY, IT HAPPENED TO MY WIFE IN MOTION AFTER THE ENGINE RESTARTED AND SHE WAS IN THE MIDDLE OF AN INTERSECTION. I WONDER IF THIS COULD EVEN HAPPEN ON A RAILWAY... WE REPORTED IT TWICE AND TRIED FIXING IT AT A HONDA SHOP (1ST TEXAS HONDA @ AUSTIN, TX), THEY MADE MULTIPLE CLAIMS INCLUDING BAD BATTERY THAT REQUIRED REPLACING IT (ISSUE STILL REOCCURRED), BLAMING IT ON A POWER CABLE THAT GOES TO AN OPTIONAL TRAILER HITCH CONNECTION THAT IS NOT IN USE, BUT HAVE NOT TRIED TRIED REPLACING THE FAULTY IDLE START/ENGINE MODULE. SEARCHING THRU THE INTERNET, THERE ARE MULTIPLE REPORTS OF THE SAME ISSUE. HTTPS://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2016/ENGINE/AUTO_IDLE_STOP_DOES_NOT_WORK.SHTML THERE IS NO RECALL OR A ROOT CAUSE ANALYSIS REPORTED BY HONDA TRYING TO RESOLVE THE ISSUE FOR THE OWNERS. NEEDLESS TO SAY, TRYING TO TAKE A VIDEO/PHOTO WHEN IT HAPPENS IS NOT SIMPLE, LARGELY, BECAUSE WE DON'T HOLD OUR PHONES WHILE DRIVING THE CAR AND SECONDLY, IT'S RANDOM EVENT WHEN IT HAPPENS... THE ISSUE REPEATS MULTIPLE TIMES A WEEK, BUT NOT ON EVERY STOP. WORSE AT HOT TEMPERATURES.
Engine, Jun 28, 2019
SEVERAL TIMES WHILE STOPPED IN TRAFFIC OR AT A TRAFFIC LIGHT THE ENGINE STOP FEATURE HAS NOT WORKED PROPERLY. THE ENGINE TURNS OFF COMPLETELY AND DOES NOT AUTOMATICALLY RESTART. THE SUV HAS TO BE PLACED IN PARK AND RESTARTED MANUALLY. I PLAN ON BRINGING IT IN NEXT WEEK TO HAVE THEM LOOK INTO IT.
Electrical system, Engine, Fuel/propulsion system, Jun 24, 2019
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Power train, Electrical system, Engine, Jun 20, 2019
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Engine, Jun 19, 2019
2016 HONDA PILOT , 68441 MILES ON IT. EMISSIONS SYSTEM PROBLEM DISPLAYED ON DASH. SERVICE ADVISES IT NEEDS A SOFTWARE UPDATE AND THAT THERE WILL BE A CHARGE FOR IT. COMPLAINT FILED WITH HONDA. CUSTOMER SHOULD NOT BE CHARGED FOR SOFTWARE UPDATES THAT THE MANUFACTURER FAILED TO GET RIGHT. IMAGINE IF YOU HAD TO PAY FOR EVERY UPDATE THAT MICROSOFT ISSUES? SOFTWARE UPDATE DID NOT CORRECT PROBLEM AND WILL NOT BE REFUNDING MONEY SPENT. IF ANYTHING, IT SHOULD BE COVERED UNDER WARRANTY.
Electrical system, Engine, Jun 15, 2019
CAR WAS ENGAGED IN "IDLE-STOP" AT A TRAFFIC LIGHT. FOLLOWING DRIVER'S LIFTING OF FOOT OFF OF THE BRAKE PEDAL, CAR SHUT OFF COMPLETELY. ALL DASHBOARD LIGHTS LIT UP, AND CAR WAS NOT ABLE TO BE TURNED BACK ON FOR 1-2 MINUTES. CAR WAS IN THE MIDDLE OF A BUSY STREET, AND A LARGE VEHICLE NEARLY REAR-ENDED THE DEAD CAR. DRIVER WAS THEREAFTER ABLE TO FOLLOW ON-SCREEN INSTRUCTIONS FOR RESTARTING VEHICLE, BUT WAS UNSUCCESSFUL IN SEVERAL INITIAL ATTEMPTS. (IN OTHER WORDS, CAR WAS NOT STARTING DESPITE DRIVER'S COMPLYING WITH INSTRUCTIONS. PRIOR TO THIS INCIDENT, CAR HAD IN SOME INSTANCES VERY MOMENTARILY "CUT OUT" FOLLOWING AN "IDLE-START." DRIVER NOTICED A "POPPING" AT THIS TIME. BUT THE PROBLEM, WHICH THE MANUFACTURER AND DEALER CLAIM TO KNOW NOTHING ABOUT AND ARE "UNABLE TO REPLICATE" DURING SERVICE, IS CLEARLY BECOMING WORSE AND MORE DANGEROUS OVER TIME. THE BEST THE HONDA DEALERSHIP SERVICE DEPARTMENT APPEARS TO BE ABLE TO DO IN DIAGNOSING THE PROBLEM IS TO SUGGEST BATTERY RECHARGE OR REPLACEMENT, WHICH HAS NOT BEEN AN ISSUE FOR OUR CAR AND IS APPARENTLY A COMMON SUGGESTION FROM DEALERSHIPS. THIS IS AN APPARENTLY BIGGER ISSUE THAN HONDA HAS BEEN WILLING TO ADMIT.
Engine, Jun 14, 2019
CAR WILL STALL WHEN STOPPED WITH THE AUTO-ENGINE IDLE ENGAGED. FIRST STARTED WITH RADIO CUTTING OUT WHEN ENGINE WAS RESTARTING. PROGRESSED TO STALLING WHEN ENGINE IDLE IS ENGAGED AND FOOT IS TAKEN OFF THE BRAKE - CAR WILL JOLT AND THEN STALL. IT SWITCHED TO NEUTRAL AND MUST BE PUT BACK IN PARK AND THE START BUTTON PRESSED MULTIPLE TIMES TO GET IT TO RESTART - CAN TAKE A FEW MINUTES. VERY DANGEROUS AT BUSY INTERSECTIONS. CAR WAS CHECKED BY DEALER AND FOUND NO PROBLEMS. NEXT DAY THE COLLISION MITIGATION SYSTEM PROBLEM LIGHT CAME ON PERMANENTLY AND CAR STALLED AT LIGHTS TWICE MORE. CAR IS BACK AT THE DEALER NOW BUT THEY STILL CAN'T FIND ANYTHING WRONG.
Engine, Jun 11, 2019
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE HOME. THE FAILURE DID NOT OCCUR WHILE THE VEHICLE WAS IDLING. THE VEHICLE WAS TAKEN TO GALPIN HONDA (11151 LAUREL CANYON BLVD, SAN FERNANDO, CA 91340) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE MANUFACTURER ADVISED THE CONTACT TO WORK WITH THE DEALER. THE FAILURE MILEAGE WAS 27,817.
Engine, Jun 6, 2019
AUTO IDLE STOP DOESN'T RESTART. IT STALLS OFTEN DEPENDING ON THE LENGTH OF THE IDLE. IT HAS BEEN SLOWING PROGRESSING TO UNRELIABLE. IT STOPS ENTIRELY, OFTEN IN TRAFFIC AND THEN YOU HAVE TO PUT CAR IN PARK, RESTART ENGINE AND THEN PUT IN DRIVE AND GO AGAIN. BY THIS TIME TRAFFIC IS ALREADY MOVING AROUND YOU. VERY DANGEROUS AND SCARY ON FREEWAY AND AT INTERSECTIONS. HAD THE BATTERY CHECKED AT AUTO STORE, TAKE IN FOR REGULAR MAINTENANCE - IT TESTED STRONG BUT NEEDED A "CHARGE" SHOULD BE RECHARGING WHEN RUNNING AND ON FREEWAY.
Structure, Engine, May 28, 2019
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING 70 MPH, THE VEHICLE LUNGED FORWARD AND THE CONTACT SMELLED FUMES. ALSO, THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT PULLED OVER AND IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. WHILE DRIVING VARIOUS SPEEDS, A PIECE OF THE FENDER ON THE FRONT DRIVER AND PASSENGER SIDES FRACTURED AND STRUCK A PERSON IN THE HEAD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY MULTIPLE UNKNOWN DEALERS AND INDEPENDENT MECHANICS AND THE CATALYTIC CONVERTER WAS REPLACED FOUR TIMES AND TWO INJECTORS WERE INSTALLED; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS INVALID.
Engine, May 24, 2019
THE ENGINE FULLY STOPPED WHILE DRIVING ON THE HWY WHILE DRIVING ALMOS GOT REAR ENDED. I WAS MOVING TAPPED THE BREAK AND THE ENGINE STOPPED ( LIKE IN IDLE) I QUICKLY PUSHED ON THE GAS AND AFTER SECONDS OF NO RESPONSE IT CAME BACK. ON 9/2/2018 THIS HAPPENED WHEN I WAS GOING TJRU PAYING TOLL I TOUCHED THE BREAK TRYING TO SLOW DOWN IT COMPLETLY DIED, TRIED TO PUSH GAS NO RESPONSE DIED AND WENT IN N. HAD TO TURN IT ON AMD DRIVE AGAIN. AT THAT TIME WENT TO DEALER AMD THEY DID NOT SEE AN ISSUE. IT IS HAPPENENING MORE NOW. IT IS FRIGHTENING TO BE UNDER THE MERCEY OF TJE PERAON BEHIND U TO SLOW DOWN IN TIME. THIS IS HORROBLE VERY SCARY AND CAN KILL A FAMILY!
Electrical system, Engine, May 21, 2019
I HAVE A 2016 TOURING PILOT WITH JUST OVER 38,000 MILES. SINCE ABOUT 25,000 MILES I HAVE FELT THAT THERE WAS AN ODD HESITATION WITH THE AUTO-OFF FEATURE THAT I'D NOT NOTICED DURING THE INITIAL PERIOD OF OWNERSHIP. THE ISSUE ESCALATED TO THE POINT WHICH IT WOULD ACTUALLY STALL OUT AT AN INTERSECTION AND THE VEHICLE WOULD NOT TURN BACK ON FOR A FEW MINUTES. THE DEALERSHIP REPLACED THE BATTERY AND SAID THAT THEY COULD SEE THE ERROR AND THAT THERE WAS AN ISSUE CAUSED BY THE BATTERY. A FEW MONTHS LATER THE ISSUE STARTED TO HAPPEN AGAIN AND STALLED FOR MY WIFE AGAIN WITH OUR KIDS IN THE CAR AT A BUSY INTERSECTION. THE CAR WENT BACK INTO THE DEALERSHIP AND THEY HAVE NOW HAD IT FOR CLOSE TO 6 WEEKS WITH LITTLE TO NO UPDATE AS TO WHAT IS GOING ON. THIS IS A HORRIBLY UNSAFE ISSUE AND I KNOW FOR A FACT THAT MANY PEOPLE ARE HAVING THE SAME ISSUE AS REFERENCED IN THIS BLOG: HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/157005-ELITE-SHUTS-OFF-STOP-LIGHT-5.HTML THE FACT THAT HONDA CAN NOT COME UP WITH A FIX FOR THE ISSUE IS A VERY SCARY THOUGHT. WE AS CONSUMERS NEED SOMEONE TO HELP HOLD HONDA ACCOUNTABLE TO PROVIDE A SAFE DRIVING EXPERIENCE FOR OUR FAMILIES.
Power train, Electrical system, Engine, Apr 29, 2019
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Electrical system, Other or unspecified, Engine, Apr 24, 2019
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Electrical system, Engine, Apr 3, 2019
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE OPERATING THE VEHICLE AND WHILE AT A STOP LIGHT, THE AUTO IDLE STOP FEATURE ACTIVATED NORMALLY, BUT THE VEHICLE WOULD NOT IMMEDIATELY RESTART WHEN THE DRIVER RELEASED THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. DURING THE FAILURE, SEVERAL INSTRUCTIONAL PROMPTS APPEARED, EXPLAINING HOW TO RESTART THE VEHICLE. ON ONE OCCASION, THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO STERLING MCCALL HONDA (22575 HWY 59 NORTH, KINGWOOD, TX 77339). WHILE AT THE DEALER, THE VEHICLE OPERATED NORMALLY AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Other or unspecified, Engine, Fuel/propulsion system, Mar 26, 2019
THERE IS A GASOLINE SMELL INSIDE THE CAR AND OUTSIDE I DONT SEE ANY LEAKING BUT THE SMELL IS MAKING ME WORRY
Electrical system, Seats, Engine, Mar 26, 2019
MY VEHICLE HAS MULTIPLE SYSTEM ERROR MESSAGES THAT HAVE COME ON AND OFF WHEN TURNING ON THE CAR AND SOME HAVE BECAME MUCH MORE FREQUENT AND REMAIN ON WHILE DRIVING. 1. KEYLESS STARTING SYSTEM ERROR- HAPPENS FREQUENTLY WHEN VEHICLE IS TURNED ON AND REMAINS ON WHILE DRIVING. 2. ANTILOCK BRAKE SYSTEM ERROR- WHEN VEHICLE IS POWERED ON AND REMAINS ON FOR ABOUT 20 MINS AFTER DRIVING VEHICLE AND RETURNS WHEN CAR IS POWERED ON. 3. CHARGING SYSTEM ERROR- WAS COMING ON OCCASIONALLY AND AS OF TODAY HAS CAME ON EVERY TIME THE VEHICLE IS POWERED ON AND REMAINS ON WHILE DRIVING. 4. BRAKE SYSTEM PROBLEM- OCCASIONALLY COMES ON WHEN CAR IS POWERED ON AND COMES OFF AFTER DRIVING VEHICLE. ALSO, THE MOST RECENT ISSUES I'VE HAD WAS THE DRIVER SEAT DOES NOT WARM UP WHEN SEAT WARMER IS TURNED ON AND WHILE DRIVING THE VEHICLE AT APPROXIMATELY 30MPH VEHICLE BEGINS TO JERK AS IF IT IS STRUGGLING TO DRIVE. THESE PROBLEMS HAVE BECOME MUCH MORE FREQUENT AND HAVE BECOME A SAFETY CONCERN FOR ME AND MY CHILDREN.
Engine, Feb 13, 2019
ON 2 OCCASIONS, THE AUTOMATIC IDLE STOP HAS TURNED OFF THE ENGINE AND NOT ALLOWED THE CAR TO BE TURNED BACK ON. ONE TIME THE VEHICLE EVENTUALLY RESTARTED, BUT THE SECOND TIME THE VEHICLE HAD TO BE JUMPED BY HIGHWAY PATROL. IT WAS AT A BUSY INTERSTATE EXIT RAMP, STOPPED AT A STOPLIGHT, AND WE WERE UNABLE TO MOVE THE VEHICLE OUT OF THE WAY. IT WAS A VERY DANGEROUS SITUATION. WE HAD THE BATTERY TESTED AND IT WAS GOOD. I CONTACTED HONDA VIA EMAIL AND THEY JUST RESPONDED THAT THERE WERE NO RECALLS AND TO CONTACT THE DEALER. THE DEALER SAID THAT THEY ARE UNABLE TO PERMANENTLY DISABLE THE FEATURE. NOW, TO ENSURE THAT I AM NOT IN ANOTHER DANGEROUS SITUATION DUE TO THIS FEATURE, I HAVE TO MANUALLY DISABLE IT EVERY TIME I TURN THE CAR ON.