2016 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,706 owner complaints filed for this model year. This is the highest complaint count among 23 Pilot model years with reports.
Of the 2016 reports, 23 involved a crash and 10 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, storageMar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Campaign 17V219000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Campaign 15V668000 on NHTSA.gov
Seat belts, rear/otherJul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Campaign 15V424000 on NHTSA.gov
Representative owner complaints: engine
812 reports, newest first. Show all
Power train, Electrical system, Engine, May 25, 2017
ENGINE STOPS WON'T RESTART MULTIPLE WARNING LIGHT FLASHING GIVING APPEARANCE OF COMPUTER FAILURE. SECOND INCIDENT. FIRST INCIDENT DEALER SAID NO PROBLEM AFTER CHECKING BATTERY. SECOND INCIDENT IN TRAFFIC WHEN FAILURE OCCURRED (5/25/17 APPROX 8 A.M) BLOCKING INTERSECTION. FORTUNATELY WE WERE SLOWING TO STOP AT LIGHT. VIDEO OF DASH AVAILABLE TOO LARGE TO UPLOAD.
Power train, Structure, Engine, Mar 16, 2017, crash
SURGE WHILE BRAKING DURING PARKING CAUSED VEHICLE TO ACCELERATE AHEAD AND HIT VEHICLE PARKED IN FRONT. THIS CAUSED DAMAGE EXCEEDING $1600.00. SEE HONDA SERVICE BULLETIN 16-008. THIS BULLETIN WAS NOT BROUGHT TO MY ATTENTION UNTIL AFTER THIS INCIDENT EVEN THO MY VEHICLE HAD BEEN SERVICED BY MY HONDA DEALER ONLY SINCE II PURCHASED IT NEW.
Engine, Feb 17, 2017
VEHICLE HAS ELECTRONIC, KEYLESS PUSH BUTTON START. IT ALSO HAS A FUEL, EMISSIONS FEATURE WHERE IT SHUTS DOWN WHEN THE BRAKE IS DEPRESSED, IT DOESN'T IDLE AT STOPLIGHTS AND AUTOMATICALLY STARTS WHEN LIFTING OFF THE BRAKE. I WAS DRIVING THE VEHICLE WHEN I APPROACHED A RED LIGHT. DEPRESSED BRAKE AND VEHICLE LIGHT SHOWED IDLE ASSIST AND VEHICLE ENGINE SHUT OFF. WHEN THE LIGHT TURNED GREEN, I LIFTED MY FOOT OFF THE BRAKE AND ONTO THE GAS. THE VEHICLE DID NOT START. ALL DASH LIGHTS DISPLAYED AND ALL ERROR CODES ALTERNATED ON DISPLAY. IT ALSO SHOWED VEHICLE WAS IN PARK. I TRIED TO RESTART IT AGAIN BY DEPRESSING THE BRAKE AND PUSHING THE ENGINE START BUTTON. VEHICLE WOULD NOT START AND DIALS WERE TWITCHING. TRIED SEVERAL TIMES TO START VEHICLE. THE POLICE ARRIVED AND WANTED TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD SINCE IT WAS BLOCKING THE LEFT HAND LANE ON A 55 MILE AN HOUR ROAD. COULD NOT GET VEHICLE IN NEUTRAL. CALL HONDA DEALERSHIP SERVICE DEPARTMENT TO ASK HOW TO PUT VEHICLE IN NEUTRAL. THEY STATED THEY DIDN'T KNOW HOW. TOW TRUCK ARRIVED AND HAD TO DRAG VEHICLE ONTO FLAT BED TOW TRUCK. TOW TRUCK DELIVER VEHICLE TO DEALER. DEALER CHARGED BATTERY TO RESTART VEHICLE. THEY RAN DIAGNOSTICS AND STATED IT HAD NO ERROR CODE. THEY COULD NOT REPRODUCE ENGINE STOP AND STATED THERE WAS NO REPORT OF THIS HAPPENING TO ANOTHER VEHICLE. AFTER I STATED I WAS NERVOUS TO DRIVE THE VEHICLE AGAIN, THEY STATED THEY COULD KEEP VEHICLE AND DRIVE IT FOR SEVERAL DAYS TO SEE IF IT HAPPENED AGAIN. DRIVING CONDITIONS: CLEAR DAY, 30 DEGREES FAHRENHEIT. DRIVING APPROXIMATELY 9 MINUTES, 55 MILES PER HOUR. 14,000 MILE, LESS THAN ONE YEAR OLD.
Power train, Electrical system, Engine, Jan 11, 2017
I WAS DRIVING AROUND TOWN RUNNING ERRANDS. AS I PULLED OUT OF A PARKING LOT, MY DISPLAY PANEL SHOWED EMISSIONS SYSTEM PROBLEM AND THE ENGINE LIGHT CAME ON. CALLED DEALER AND THEY SAID IT'S NOT A BIG CONCERN UNLESS ENGINE LIGHT WAS FLASHING AND TO BRING IT IN AFTER THE WEEKEND (WAS A FRIDAY AFTERNOON). DROVE IT 30 MINUTES HOME AT 55-65 MPH AND NOTICED NO PROBLEMS. DROVE IT THAT DISTANCE AND SPEED TO TAKE IT TO THE DEALER AS WELL WITH NO PROBLEMS. PICKED IT UP A FEW DAYS LATER. SERVICE NOTES INDICATE: CODE P0328, KNOCK SENSOR FAILURE, REPLACED KNOCK SENSOR AND RETESTED, OK AT THIS TIME. AFTER PICKING IT UP, WAS ABOUT 10 MIN AWAY AND TRYING TO GO FROM 60 TO 68 AND SET CRUISE. SPEED BEGAN TO JUMP AROUND, NOT STAYING AT A SPEED FOR MORE THAN A SECOND 70-60-65-68-63, ETC. ENGINE LIGHT NOW FLASHING TOOK OFF CRUISE AND IT CONTINUED. TURNED AROUND TO HEAD BACK TO DEALER. CAR WORKING FINE FOR A BIT, BUT THEN CONTINUED TO JERK AT DIFFERENT SPEEDS (60, 40, 25). WAS STOPPED AT LIGHT AND ENGINE WAS STILL REVVING AT 4 RPM. STEPPED OFF BRAKE AND CAR ACCELERATED ON OWN TO 25. DEALER NOTES: CODE P2638, IDLE RELEARN, TORQUE MANAGEMENT FEEDBACK, PERFORMED RELEARN. TODAY, 6 DAYS AFTER PICKING IT UP, I WAS STOPPED AT A STOPLIGHT. ECO BUTTON IS ON, ENGINE IDLE IS RUNNING, SEAT WARMER AND HEATER ON. WHILE I WAS STILL APPLYING BRAKE, THE ENGINE IDLE SOUNDED LIKE IT WAS TRYING TO KICK OFF AND THE WHOLE CAR SHUT OFF ON ME. ALL INDICATOR LIGHTS CAME ON, BUT THE ENGINE WAS OFF AND NOTHING WAS RUNNING. TURNED CAR OFF AND BACK ON, DROVE THE 2 MILES TO THE DEALER, AND LEFT IT WITH THEM. *TR
Electrical system, Engine, Fuel/propulsion system, Dec 30, 2016
ON 3 SEPARATE OCCASIONS, OUR 2016 HONDA PILOT ELITE HAS COMPLETELY SHUT DOWN WHILE WE WERE DRIVING - TWICE ON THE HIGHWAY AND ONCE IN BUSY TRAFFIC. WHEN THIS HAPPENS, THE ENGINE, TRANSMISSION, POWER STEERING, ETC. ALL STOP WORKING AND THE CAR DISPLAYS EVERY ERROR YOU CAN IMAGINE. I HAVE POSTED A VIDEO HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=BTEBMYWY-IS THIS IS VERY SCARY BECAUSE THERE IS NOTHING YOU CAN DO TO GET THE CAR WORKING AGAIN - LUCKILY, WE HAVE BEEN ABLE TO COAST TO THE SIDE OF THE ROAD. WHEN IT FIRST HAPPENED, WE CALLED HONDA EMERGENCY ROADSIDE ASSISTANCE AND WE HAD A TOW ON THE WAY WHEN WE TRIED RESTARTING THE CAR SEVERAL TIMES IN A ROW AND THAT CLEARED THE ERRORS. SINCE THEN, WE HAVE USED THE SAME TRICK TO GET THE CAR RUNNING AGAIN BUT IT HAS HAPPENED TWICE IN THE LAST WEEK - VERY SCARY! I HAVE FOUND OTHER SIMILAR COMPLAINTS ONLINE SO IT'S CLEAR THAT THERE'S SOME KIND OF COMPUTER OR ELECTRIC PROBLEM WITH THIS MODEL - IT'S JUST NOT OBVIOUS WHAT TRIGGERS IT. WE ARE GOING TO TRY TO TRADE IN OUR CAR FOR A DIFFERENT MODEL BECAUSE HONDA HAS NOT BEEN ABLE TO PROVIDE ANY HELP IN SPITE OF THE FACT THAT WE HAVE TAKEN IT TO THE DEALER 3 TIMES - I AM VERY DISAPPOINTED WITH THEIR SERVICE ON THIS.
Power train, Electrical system, Engine, Dec 14, 2016
CAR IS THROWING FAULT CODES FOR TRANSMISSION, CHECK ENGINE, ELECTRICAL. THE CAR SUDDENLY GOES TO "ENGINE LIMP MODE". HARD SHIFTING, SHUTTERING AND LOSS OF POWER. RANDOM OCCURRENCES. HAS BEEN TO DEALER 3 TIMES FOR SAME ISSUE. ISSUE OCCURS FROM A START OR AT LOW SPEEDS 20-35MPH WHILE IN MOTION. THE HARD SHIFTING IS CAUSING LONG TERM DAMAGE TO THE DRIVE TRAIN.
Electrical system, Other or unspecified, Engine, Aug 22, 2016
TWO SEPARATE INCIDENTS IN SACRAMENTO, CA WHERE WE EXPERIENCED ENGINE FAILURE WITH OUR 2016 HONDA PILATE ELITE. THE FIRST INCIDENT OCCURRED IN MAY 2016 ON A BUSY CITY STREET WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHILE IN MOTION, THE CAR ESSENTIALLY SHUT DOWN WITH THE DISPLAY SCREEN SHOWING A SERIES OF WARNINGS INDICATING NUMEROUS SYSTEM FAILURES. THERE WAS NO ENGINE POWER BUT LUCKILY I WAS ABLE TO COAST THE VEHICLE TO A NEARBY PARKING LOT. THE DEALER INDICATED THERE WAS NO PROBLEM, JUST A COMPUTER GLITCH, AND THE ONLY REPAIR NECESSARY WAS TO RESET THE COMPUTER/SOFTWARE. THE SECOND INCIDENT OCCURRED LAST WEEK, ONLY THIS TIME WHILE DRIVING ON THE FREEWAY. WE COMPLETELY LOST ALL ENGINE POWER BUT LUCKILY I WAS IN THE RIGHT LANE AND I WAS ABLE TO COAST TO THE SIDE AND PULL OVER ON THE SHOULDER. IF I HAD BEEN IN THE FAST OR MIDDLE LANE WITH LITTLE OPPORTUNITY TO MOVE OVER, THERE COULD HAVE BEEN A SERIOUS COLLISION. SIMILAR TO THE FIRST INCIDENT, WE WERE UNABLE TO START THE CAR WITH THE WARNING LIGHTS SHOWING VARIOUS SYSTEM FAILURES. WE HAD THE CAR TOWED TO THE SAME DEALER WHO INITIALLY INDICATED THEY WOULD JUST REBOOT THE SOFTWARE AGAIN. SO WE PRESSED UPON THEM TO DO A MORE THOROUGH DIAGNOSIS SINCE THIS IS THE SECOND TIME ITS HAPPENED. THEY AGREED TO KEEP THE VEHICLE AND SEEK TO IDENTIFY THE ROOT CAUSE OF THE PROBLEM. AT THIS POINT NO DIAGNOSIS HAS BEEN MADE. WE WOULD HAVE NEVER EXPECTED THIS FROM A NEAR BRAND NEW (PURCHASED IN DECEMBER 2015 AND CURRENTLY HAS ONLY 9,200 MILES) PILOT ELITE LOADED WITH SAFETY AND TECHNOLOGY FEATURES. AGAIN WE EXPERIENCED TWO SEPARATE INCIDENTS WHERE THE CAR IMMEDIATELY SHUT DOWN WHILE IN MOTION WITH THE MOST RECENT OCCURRING ON THE FREEWAY. AND BOTH TIMES OUR THREE YOUNG CHILDREN WERE IN THE VEHICLE. THIS IS A HUGE SAFETY RISK AND I CERTAINLY HOPE HONDA DOES ITS DUE DILIGENCE IN DIAGNOSING AND ADDRESSING THIS ISSUE.
Vehicle speed control, Wheels, Engine, Jul 6, 2016
HI, I GOT A STRANGE PROBLEM IN MY CAR AS PER THE ATTACHED IMAGE. THANKS,
Power train, Service brakes, Engine, Mar 4, 2016, crash
2/4/16: BACKED OUT OF GARAGE, PUT CAR IN PARK, LOWERED GARAGE DOOR. WAS ABOUT TO EXIT VEHICLE TO ADJUST PASSENGER SIDE MIRROR, CAR SURGED FORWARD, CRASHING THROUGH GARAGE DOOR. BRAKES WOULD NOT STOP VEHICLE AS IT WAS CRASHING THROUGH THE GARAGE; IMMEDIATELY APPLIED EMERGENCY BRAKES, CAR FINALLY STOPPED AGAINST SHELVING IN GARAGE AND WTEN BECAME WEDGED IN GARAGE. CAR EXPERIENCED SEVERE DAMAGE TO FRONT, HOOD, TOP, SIDES AND COULD NOT BE REMOVED FROM GARAGE UNTIL GARAGE DOORS WERE REMOVED BY GARAGE DOOR COMPANY THE NEXT DAY. ON 2/5/16 TOOK CAR TO HONDA DEALER. SAID THEY NEEDED TIME TO INVESTIGATE, WOULD NEED UNTIL MONDAY, 2/15 WHEN MANUFACTUERE'S REP COULD BE THERE; GAVE LOANER VEHICLE TO USE IN INTERIM. CAR STILL HAD DEALER TAG, ONE MONTH OLD. ON 2/17, RECEIVED A CALL FROM SERVICE MANAGER STATING THAT HONDA REP'S INVESTIGATION FOUND NOTHING WRONG WITH VEHICLE AND THAT I WOULD NEED TO LOOK TO MY INSURANCE COMPANY TO REPAIR VEHICLE. I WAS TOLD TO RETURN LOANER VEHICLE THAT DAY, WHICH WE DID. THERE WAS OVER $2,000 DAMAGE TO HOME; AND $8,836 DAMAGE TO VEHICLE. I FIND IT AMAZING THAT HONDA COULD FIND NOTHING WRONG WITH VEHICLE. I KNOW FOR A FACT THAT THE CAR WAS IN PARK AND NOTHING WOULD MAKE IT STOP. THE CAR IS BRAND NEW - HONDA KNOWS THAT SOMETHING IS WRONG; THERE ARE OTHER VEHICLES THAT HAVE HAD THE SAME PROBLEM. I WILL NOT FEEL SAFE IN THE CAR FOR ONE MINUTE WHEN THE REPAIRS ARE COMPLETED (TAKING 24 DAYS TO REPAIR). AND, IT IS A DAMAGED VEHICLE WITH THE DEALER TAG STILL ON IT!
Engine, Jan 29, 2016
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT AN ABNORMAL SOUND WAS HEARD, AFTER THE VEHICLE WAS STARTED AND THE VEHICLE TEMPERATURE WARM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
Electrical system, Engine, Fuel/propulsion system, Jan 6, 2016
ON NOVEMBER 10, 2015, AT APPROXIMATELY 5:30PM, MY WIFE AND I WERE TRAVELING ON NORTH I-75 IN SOUTHWEST OHIO. BESIDES OURSELVES, WE HAD OUR TWO YOUNG GRANDCHILDREN IN THE CAR. THE CAR'S COMPUTER STARTED DISPLAYING A CHANGING SERIES OF WARNINGS GENERALLY INDICATING VARIOUS SYSTEM FAILURES. THE CAR BASICALLY STARTED TO SHUT DOWN. SINCE WE WERE IN THE FAR RIGHT LANE, MY WIFE WAS ABLE TO COAST OVER TO THE SHOULDER. IF WE HAD BEEN TRAVELING IN THE MIDDLE OR LEFT LANE OF TRAFFIC, THERE WOULD HAVE BEEN LITTLE IF ANY CHANCE OF MOVING OVER TO THE CURB. THE CAR, WITH TWO YOUNG CHILDREN IN THE BACK SEAT, WOULD HAVE SHUT DOWN LEAVING US IN THE PATH OF VERY FAST MOVING CARS AND TRUCKS. THE ONLY OUTCOME WAS A POTENTIALLY DEADLY HIGH-SPEED REAR END COLLISION. WE HAD TO HAVE THE CAR TOWED TO OUR HONDA DEALER APPROXIMATELY 40 MILES AWAY. ON NOVEMBER 27, THE DAY AFTER THANKSGIVING, THE SAME FAILURE OCCURRED AT APPROXIMATELY 2:30PM. THIS TIME WE WERE 400 MILES FROM HOME TRAVELING EAST ON HIGHWAY 11-E, BETWEEN GREENEVILLE AND JOHNSON CITY, TENNESSEE. I CAUGHT THE FAILURE EARLY ENOUGH BEFORE THE ENGINE SHUT DOWN AND WAS ABLE TO COAST THE CAR TO A PARKING LOT OF AN OUT-OF-BUSINESS STORE. THIS TIME INSTEAD OF TWO YOUNG CHILDREN, WE HAD TWO ELDERLY GREAT GRANDPARENTS. THE DEALER THAT HANDLED THE FIRST INCIDENT DIAGNOSED THE PROBLEM AS A SOFTWARE ISSUE. HOWEVER, THE SECOND DEALER DIAGNOSED IT AS A FUEL PUMP RELAY NOT PROPERLY CONNECTED. THIS RELAY REQUIRES A SPECIAL TOOL TO INSTALL IT. SEE ATTACHED LETTER WITH ATTACHMENTS FOR ALL DETAILS INCLUDING SERVICE INVOICES.
Electrical system, Engine, Jul 31, 2015, fire
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING AT 55 MPH, THE ENGINE SHUT OFF AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT NOTICED SMOKE EMITTING FROM THE FRONT DRIVER SIDE. AFTER LIFTING THE HOOD, FLAMES EMITTED FROM THE PASSENGER SIDE NEAR THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.