2016 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,706 owner complaints filed for this model year. This is the highest complaint count among 23 Pilot model years with reports.
Of the 2016 reports, 23 involved a crash and 10 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, storageMar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Campaign 17V219000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Campaign 15V668000 on NHTSA.gov
Seat belts, rear/otherJul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Campaign 15V424000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
170 reports, newest first. Show all
Electrical system, Engine, Fuel/propulsion system, Jun 24, 2019
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Vehicle speed control, Fuel/propulsion system, Jun 14, 2019
2016 HONDA PILOT SUDDEN ROUGH ACCELERATION WHILE PULLING UP TO THE DRIVEWAY. THIS HAPPENED AFTER ACCELERATOR WAS RELEASED BEFORE THE APPROACH. FORTUNATELY THE BRAKES WERE APPLIED ON TIME BEFORE CRASHING INTO THE PROPERTY.
Fuel/propulsion system, Jun 5, 2019
FUEL IN HECTORS NEED REPLACING AFTER 51000 MILES. CODE STATES THAT FUEL INJECTOR WAS INSTALLED IMPROPERLY AT THE FACTORY. THE EMISSIONS CONTROL LIGHT CAME ON WHICH PROMPTED THE INSPECTION.
Other or unspecified, Engine, Fuel/propulsion system, Mar 26, 2019
THERE IS A GASOLINE SMELL INSIDE THE CAR AND OUTSIDE I DONT SEE ANY LEAKING BUT THE SMELL IS MAKING ME WORRY
Fuel/propulsion system, Mar 26, 2019
CABIN FILLS-UP WITH GASOLINE FUMES WHEN AT REST/IDE/NOT MOVING. FUMES COME FROM AIR VENTS AND ONLY HAPPENS WHEN PULLING AIR FROM OUTSIDE. NO GASOLINE SMELL OCCURS WHEN AIR SYSTEM IS IN RE-CIRCULATION MODE. GASOLINE SMELL GOES AWAY WHEN CAR IS IN MOTION. I TOOK IT TO THE HONDA DEALERSHIP IN BOZEMAN, MT AND THEY STATED THEY CANNOT FIND ANYTHING WRONG AND THE COMPUTER DOES NOT FIND ANYTHING WRONG. TECHNICIANS SAY THEY CAN'T SMELL THE FUMES BUT EVERY PASSENGER THAT RIDES IN MY CAR CAN EVENTUALLY SMELL THE GASOLINE FUMES. I THINK THE TECHNICIANS CAN'T SMELL IT SINCE THEY ARE DESENSITIZED FROM BEING EXPOSED TO GAS FUMES ROUTINELY, SO NOT THEIR FAULT. GASOLINE SMELL CAN ALSO BE DETECTED WHEN IN THE GARAGE (CAR NOT RUNNING) AND NO OTHER SOURCE OF GASOLINE IS IN THE GARAGE (GARAGE DOORS WERE LEFT OPEN FOR 15 MINUTES TO EVACUATE ANY FUMES FROM WHEN CAR WAS ON PRIOR TO GAS SMELL). THIS STARTED TO OCCUR APPROX. NOVEMBER 2018. I SEARCHED ONLINE AND FOUND A FORUM OF OTHERS HAVING THE SAME PROBLEM. SOME STATE THAT TECHNICIANS EVENTUALLY FOUND LIQUID GAS IN THE EVAPORATION CANISTER. FORUM HERE: HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/99809-GAS-SMELL-CABIN.HTML I WILL KEEP TAKING MY PILOT BACK TO DEALERSHIPS UNTIL THE PROBLEM IS FIXED AND WILL SUGGEST CHECKING THE EVAP. CANISTER. THIS IS A VERY UNSAFE PROBLEM TO BE OCCURRING WITH HONDA NOT TAKING THE PROBLEM SERIOUSLY. THIS IS NOT THE FAULT OF THE DEALERSHIP TECHNICIANS BUT WITH HONDA ITSELF.
Fuel/propulsion system, Feb 8, 2019
WHEN I'M DRIVING HIGHWAY OR LOCAL CAR BUCK BETWEEN 1000RPM AND 2000 ON OVER DRIVE AND REGULAR
Fuel/propulsion system, Jan 15, 2019
AS YOU ACCELERATE, THE CAR GOES IN AND OUT OF GETTING FUEL TO THE ENGINE. THE RPM’S DROP AND INCREASE AT LEAST 1,000 RPMS EACH SECOND. VEHICLE IS IN MOTION. HAPPENS BOTH ON CITY STREETS, BUT MORE SO ON THE OPEN HIGHWAY, ESPECIALLY IF SMALL TEXAS HILLS ARE INVOLVED. TOOK CAR TO HONDA DEALERSHIP. THEY CLEANED THE FUEL LINES, AND RESET THE COMPUTER. THIS HAS HELPED.
Fuel/propulsion system, Jan 10, 2019
DURING START UP AND WHILE DRIVING THE TRANSMISSION LIGHT COME ON, TOOK TO DEALERSHIP FOR REPAIRS AND INFORMED THE FUEL INJECTORS NEEDED REPLACED. FOUND A SERVICE BULLETIN STATING THAT HONDA HAS FOUND FUEL INJECTORS WERE INSTALLED INCORRECTLY DURING MANUFACTURING.
Power train, Vehicle speed control, Fuel/propulsion system, Jan 4, 2019
TAKATA RECALL MY HONDA PILOT ONLY 83000 MILES. TRANSMISSION PROBLEM AND EMMISSION PROBLEM BOTH LIGHTS CAME ON AT THE SAME TIME. I WAS DRIVING TO WORK WHEN I FELT THE CAR NOT WANTING TO ACCELERATE, I IMMEDIATELY TURNED INTO A LOT AND I AM WAITING HERE EVER SINCE BECAUSE THE CAR ISN'T MOVING FORWARD.
Vehicle speed control, Fuel/propulsion system, Nov 28, 2018, crash
ON SATURDAY NOVEMBER, 24, AT APPROXIMATE 9:45 AM I WAS DRIVING UPHILL AND NOTICED MY ENGINE WAS MAKING AN ODD SOUND. IT MADE IT WHEN I ACCELERATED, BUT STOPPED AS SOON AS I TOOK MY FOOT OFF THE GAS. AS I GOT TO THE TOP OF THE HILL, THERE WAS NO MORE SOUND. ABOUT 1 MINUTE LATER I PULLED INTO A SHOPPING CENTER, THE CAR WAS ON A SLIGHT UPWARD ANGLE, AND I WAS GOING TO TURN INTO A PARKING SPOT, WHEN ALL OF A SUDDEN MY CAR ACCELERATED ON ITS OWN VALITION. I WAS APPROXIMATELY 2-3 FEET AWAY FROM A PARKED CAR, AND MY CAR FELT LIKE IT WAS GOING FULL SPEED TOWARDS THIS CAR. AT THE TIME, I BELIEVE MY FOOT WAS ON THE BRAKE, WHICH MADE IT EVEN MORE SHOCKING WHY THE CAR WAS PROPELLING FORWARD. I QUICKLY STOMPED ON THE BRAKE AGAIN AND THE CAR CAME TO A STOP. IT HIT THE PARKED CAR WITH TWO OCCUPANTS.
Fuel/propulsion system, Oct 4, 2018
THE VEHICLE STARTS TO STUTTER WHILE DRIVING DOWN THE STREET. IN ADDITION, WHILE DRIVING THE RPM GAUGE FLUCTUATES GOING DOWN THE HIGHWAY WHILE MAINTAINING SPEED. BROUGHT VEHICLE IN TO HONDA DEALERSHIP THEY DIAGNOSED THE PROBLEM AS FUEL INJECTOR FAILED AND IT WASN'T THE FIRST TIME OF THEM HEARING ABOUT THIS PROBLEM. MANY INSTANCES SEEN ALL OVER THE INTERNET ABOUT THE SAME ISSUE.
Electrical system, Fuel/propulsion system, Aug 23, 2018
MY 2016 HONDA PILOT DOES NOT FUNCTION PROPERLY. THE "EMISSIONS" CHECK ENGINE LIGHT HAS COME ON THREE DIFFERENT TIMES, ALL WITH LESS THAN 40,000 MILES ON THE VEHICLE. THE HONDA DEALER CLAIMS THAT THEY FIXED THE PROBLEM EACH TIME; BUT THAT'S NOT THE CASE. THE LIGHT CONTINUES TO COME ON IN DURING NORMAL DRIVING CONDITIONS.
Other or unspecified, Fuel/propulsion system, May 27, 2018
CAR INTERMITTENTLY FILLS WITH GASOLINE FUMES WHEN BEING FUELED. HAS HAPPENED MANY TIMES SINCE NEW; LOCAL DEALER VERIFIED FUMES RECENTLY, BUT COULD NOT DUPLICATE OR REPAIR IT.
Fuel/propulsion system, Mar 8, 2018
2016 HONDA HAD RECALL FOR FUEL TANK LEAKAGE. MY VIN OUT OF THAT RANGE BUT I NOTICE RECENTLY MY HONDA PILOT 2016 HAVE LEAKAGE TOO. WHEN FUELING I SAW UNDERNEATH CAR THERE'S FUEL DROPPING. HONDA SAID MY CAR NOT IN THE RANGE. SO I WANT TO CLAIM REPORT THERE IS MORE CAR OUT THERE EXPOSED SAFETY AND ENVIRONMENTAL HAZARD SITUATION.
Fuel/propulsion system, Mar 1, 2018
MY CAR CONSTANTLY HESITATES AND MAKES A NOISE WHEN ACCELERATING. MY HONDA DEALERSHIP TELLS ME THAT NOTHING IS WRONG. IT HAS BEEN DOING THIS FOR OVER A YEAR.
Vehicle speed control, Service brakes, Fuel/propulsion system, Oct 11, 2017, crash
I HAD PULLED OUT OF A PARKING PLACE AND WAS WAITING IN THE TRAFFIC LANE TO EXIT THE AREA. THERE WERE TWO CARS IN FRONT OF US. THE CARS WERE STOPPED. I WAS APPROXIMATELY 20-25 FEET BEHIND THE CAR IN FRONT OF ME. I TOOK MY FOOT OFF THE BRAKE IN MY CAR TO LET IT IDLE FORWARD. AS I APPROACHED THE YUKON I REAPPLIED THE BRAKE. THE CAR ACCELERATED TO WHAT SOUNDED LIKE FULL RPM'S AND I APPLIED THE BRAKES AS HARD AS I COULD AND NOTHING HAPPENED. THE CAR SLAMMED INTO THE YUKON WITH SUCH AN IMPACT THAT BOTH FRONT AIRBAGS DEPLOYED. THE DRIVER SIDE AIRBAG HIT ME IN THE FACE. THE PASSENGER AIRBAG DID NOT REACH MY WIFE IN THE PASSENGER SEAT. SHE IMMEDIATELY EXPERIENCED SEVERE CHEST PAIN AND RAPID HEART BEAT. BYSTANDERS CALLED 911 AND TWO PARK RANGERS ARRIVED IN APPROX. 15-20 MINUTES. THE RANGERS FINISHED TAKING PICTURES AND ASKED ME TO PULL IN TO A PARKING SPOT OUT OF THE TRAVEL LANE OF THE PARKING LOT. I STARTED THE CAR AND PROCEEDED SLOWLY AND TURNED INTO A PARKING SPOT. AS I APPLIED THE BRAKE TO PARK, THE SAME PHENOMENON OCCURRED AGAIN. THE CAR ACCELERATED FORWARD OVER A CURB AND WALKWAY AND STRUCK A PEDESTRIAN BEFORE COMING TO A STOP ON A RETAINING WALL. I DESPERATELY TRIED TO STOP THE CAR WITHOUT SUCCESS. THE EMS WAS THERE SHORTLY AFTER THIS OCCURRENCE. A RANGER ASKED ME HOW FAST I WAS MOVING AND I STATED I HAD NO IDEA. I ASKED HIM TO ASK THE RANGER WHO WAS RIGHT BEHIND ME AND HE SAID 5 MPH. I EXITED THE VEHICLE AFTER THEY TRANSPORTED THE PEDESTRIAN ON THE BACKBOARD.THE AMBULANCE WAS READY TO TAKE MY WIFE TO THE HOSPITAL SO I APPROACHED THE PARK RANGER AND TOLD HIM THAT I NEEDED TO RIDE IN THE AMBULANCE WITH MY WIFE.
Vehicle speed control, Other or unspecified, Fuel/propulsion system, Jul 24, 2017
MY FAMILY TRAVELED IN THIS VEHICLE TO CARLSBAD LAST WEEK FOR VACATION, INCLUDING MYSELF, MY WIFE, OUR 13 YEAR OLD DAUGHTER AND 11 YEAR OLD SON. THE VEHICLE WORKED PERFECTLY UNTIL WE WERE ON OUR WAY HOME SATURDAY, JULY 22, 2017. WE WERE ON I-10 APPROXIMATELY 1 HOUR EAST OF PHOENIX IN THE RIGHT LANE WITH THE CRUSE SET AT THE 75MPH SPEED LIMIT. THERE WERE NO CARS IN FRONT OF US FOR AT LEAST A MILE. ALL THE SUDDEN, WITHOUT ANY WARNING WHATSOEVER, NEARLY ALL THE VEHICLE SYSTEM LIGHTS CAME ON AND THE VEHICLE SLOWED AT AN EMERGENCY RATE DOWN TO APPROXIMATELY 40MPH IN ABOUT 2 SECONDS. I IMMEDIATELY HIT 'CANCEL' ON THE CRUISE AND STEPPED ON THE GAS, BUT THE VEHICLE CONTINUED TO SLOW QUICKLY. I IMMEDIATELY STARTED TO MOVE TO THE SHOULDER OF THE ROAD AND NOTICED THE 18 WHEEL TRACTOR TRAILER BEHIND US MAKE AN EMERGENCY SWERVE TO THE LEFT AND MISSED HITTING US BY INCHES. WE WERE NEARLY INVOLVED IN AN ACCIDENT THAT COULD HAVE EASILY BEEN FATAL. ALL THIS TOOK PLACE IN ABOUT A 5-10 SECOND TIMEFRAME. AFTER STOPPING ON THE SHOULDER OF THE ROAD I MADE NOTE THAT THE VEHICLE WAS SHOWING A TRANSMISSION PROBLEM, AN EMISSIONS PROBLEM, AN AWD PROBLEM AND I THINK JUST ABOUT EVERY OTHER ISSUE LIGHT WAS LIT UP. I TRIED TO GET THE VEHICLE BACK ON THE ROAD, BUT IT WOULD NOT GO ANY HIGHER THAN 3RD GEAR AND THE DASH KEPT INDICATING A TRANSMISSION AND AWD PROBLEM. I PULLED OVER AGAIN AND TURNED THE VEHICLE OFF AND BACK ON. AT THAT POINT THE ONLY INDICATOR LIGHT THAT LIT UP WAS THE EMISSION SYSTEM PROBLEM (SEE ATTACHED PICTURE). I REENTERED THE INTERSTATE AND THE TRANSMISSION WAS WORKING PROPERLY AGAIN. WE STOPPED AT THE NEXT GAS STATION AND FILLED THE GAS TANK AND UPON RESTARTING THE ENGINE THE EMISSION LIGHT WAS STILL ON. WE CAREFULLY DROVE HOME AT 65'70MPH. THE FOLLOWING DAY (SUNDAY), THE EMISSION LIGHT WAS NO LONGER ON.
Electrical system, Engine, Fuel/propulsion system, Dec 30, 2016
ON 3 SEPARATE OCCASIONS, OUR 2016 HONDA PILOT ELITE HAS COMPLETELY SHUT DOWN WHILE WE WERE DRIVING - TWICE ON THE HIGHWAY AND ONCE IN BUSY TRAFFIC. WHEN THIS HAPPENS, THE ENGINE, TRANSMISSION, POWER STEERING, ETC. ALL STOP WORKING AND THE CAR DISPLAYS EVERY ERROR YOU CAN IMAGINE. I HAVE POSTED A VIDEO HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=BTEBMYWY-IS THIS IS VERY SCARY BECAUSE THERE IS NOTHING YOU CAN DO TO GET THE CAR WORKING AGAIN - LUCKILY, WE HAVE BEEN ABLE TO COAST TO THE SIDE OF THE ROAD. WHEN IT FIRST HAPPENED, WE CALLED HONDA EMERGENCY ROADSIDE ASSISTANCE AND WE HAD A TOW ON THE WAY WHEN WE TRIED RESTARTING THE CAR SEVERAL TIMES IN A ROW AND THAT CLEARED THE ERRORS. SINCE THEN, WE HAVE USED THE SAME TRICK TO GET THE CAR RUNNING AGAIN BUT IT HAS HAPPENED TWICE IN THE LAST WEEK - VERY SCARY! I HAVE FOUND OTHER SIMILAR COMPLAINTS ONLINE SO IT'S CLEAR THAT THERE'S SOME KIND OF COMPUTER OR ELECTRIC PROBLEM WITH THIS MODEL - IT'S JUST NOT OBVIOUS WHAT TRIGGERS IT. WE ARE GOING TO TRY TO TRADE IN OUR CAR FOR A DIFFERENT MODEL BECAUSE HONDA HAS NOT BEEN ABLE TO PROVIDE ANY HELP IN SPITE OF THE FACT THAT WE HAVE TAKEN IT TO THE DEALER 3 TIMES - I AM VERY DISAPPOINTED WITH THEIR SERVICE ON THIS.
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Feb 29, 2016
COMING TO A STOP AT AN INTERSECTION IT HAS SURGED 4 TIMES TAKING ME OUT INTO THE INTERSECTION EVERY TIME, WITH FOOT OFF GAS AN ON BREAK I CAN NOT STOP IT. I RECENTLY HAVE BEEN USING THE EMERGENCY BREAK TO STOP IT. IT DOES NOT HAPPEN ALL THE TIME. I TOOK IT TO DEALER 2X. AMERICAN HONDA IS LOOKING INTO IT AND ALWAYS ASK IT WRECKED IT. SEVERAL OTHERS HAD SAME ISSUE. AN SOFTWARE UPDATE DID NOT RESOLVE ISSUE. CAN OUR GOVERNMENT HELP?
Electrical system, Engine, Fuel/propulsion system, Jan 6, 2016
ON NOVEMBER 10, 2015, AT APPROXIMATELY 5:30PM, MY WIFE AND I WERE TRAVELING ON NORTH I-75 IN SOUTHWEST OHIO. BESIDES OURSELVES, WE HAD OUR TWO YOUNG GRANDCHILDREN IN THE CAR. THE CAR'S COMPUTER STARTED DISPLAYING A CHANGING SERIES OF WARNINGS GENERALLY INDICATING VARIOUS SYSTEM FAILURES. THE CAR BASICALLY STARTED TO SHUT DOWN. SINCE WE WERE IN THE FAR RIGHT LANE, MY WIFE WAS ABLE TO COAST OVER TO THE SHOULDER. IF WE HAD BEEN TRAVELING IN THE MIDDLE OR LEFT LANE OF TRAFFIC, THERE WOULD HAVE BEEN LITTLE IF ANY CHANCE OF MOVING OVER TO THE CURB. THE CAR, WITH TWO YOUNG CHILDREN IN THE BACK SEAT, WOULD HAVE SHUT DOWN LEAVING US IN THE PATH OF VERY FAST MOVING CARS AND TRUCKS. THE ONLY OUTCOME WAS A POTENTIALLY DEADLY HIGH-SPEED REAR END COLLISION. WE HAD TO HAVE THE CAR TOWED TO OUR HONDA DEALER APPROXIMATELY 40 MILES AWAY. ON NOVEMBER 27, THE DAY AFTER THANKSGIVING, THE SAME FAILURE OCCURRED AT APPROXIMATELY 2:30PM. THIS TIME WE WERE 400 MILES FROM HOME TRAVELING EAST ON HIGHWAY 11-E, BETWEEN GREENEVILLE AND JOHNSON CITY, TENNESSEE. I CAUGHT THE FAILURE EARLY ENOUGH BEFORE THE ENGINE SHUT DOWN AND WAS ABLE TO COAST THE CAR TO A PARKING LOT OF AN OUT-OF-BUSINESS STORE. THIS TIME INSTEAD OF TWO YOUNG CHILDREN, WE HAD TWO ELDERLY GREAT GRANDPARENTS. THE DEALER THAT HANDLED THE FIRST INCIDENT DIAGNOSED THE PROBLEM AS A SOFTWARE ISSUE. HOWEVER, THE SECOND DEALER DIAGNOSED IT AS A FUEL PUMP RELAY NOT PROPERLY CONNECTED. THIS RELAY REQUIRES A SPECIAL TOOL TO INSTALL IT. SEE ATTACHED LETTER WITH ATTACHMENTS FOR ALL DETAILS INCLUDING SERVICE INVOICES.