2016 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,706 owner complaints filed for this model year. This is the highest complaint count among 23 Pilot model years with reports.
Of the 2016 reports, 23 involved a crash and 10 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, storageMar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Campaign 17V219000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Campaign 15V668000 on NHTSA.gov
Seat belts, rear/otherJul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Campaign 15V424000 on NHTSA.gov
Representative owner complaints: other or unspecified
291 reports, newest first. Show all
Other or unspecified, Engine, Oct 25, 2018
KEYLESS START SYSTEM ERROR - THE CAR WON'T START AND THIS IS THE ERROR MESSAGE THAT POPS UP.
Electrical system, Other or unspecified, Engine, Sep 23, 2018
AUTO STOP MALFUNCTION FIRST YEAR OF OWNING THE PILOT ELITE, THE AUTO STOP FUNCTION WORKED AND WOULD RESTART AFTER COMING TO A STOP. BY THE SECOND YEAR, AFTER COMING TO A STOP IN CITY TRAFFIC AND ENGINE IS SUPPOSED TO COME BACK ON, IT STALLS AND SHUTS OFF AND NEEDS TO BE SHIFTED TO NEUTRAL AND THEN RESTART ENGINE. HAVE TAKEN THE CAR FOR SERVICES SINCE HAVING THIS ISSUE AND REPORTING THE ISSUE TO THE DEALERSHIP AND THEY ARE UNABLE TO FIX THE ISSUE OR REPLICATE THE PROBLEM. NOW INTO YEAR 3 OF OWNERSHIP THE AUTO STOP FUNCTION HAS GOTTEN WORSE BECAUSE NOW WHEN IT SHUTS OFF AFTER AUTO STOPPING, IT TAKES A COUPLE OF MINUTES BEFORE YOU ARE ABLE TO RESTART THE CAR. THIS IS VERY UNSAFE AT AN INTERSECTION WHEN THE LIGHT TURNS GREEN. ONLY WAY AROUND THIS ISSUE IS TO DISABLE THE AUTO STOP FUNCTION AT THE BEGINNING OF THE DRIVE WHICH DEFEATS THE PURPOSE OF HAVING SUCH A FUNCTION AND WE AREN'T ABLE TO PERMANENTLY DISABLE THE FUNCTION. I HAVE REPORTED THIS PROBLEM EACH AND EVERY TIME I HAVE TAKEN IT IN TO THE DEALERSHIP FOR SERVICE AND THEY HAVE RUN DIAGNOSTICS AND SAID THEY WEREN'T ABLE TO REPLICATE THE ISSUE.
Other or unspecified, Sep 21, 2018
COLLISION MITIGATION BRAKING SYSTEM (CMBS) COMPUTER OVERLOAD IN A CONSTRUCTION ZONE WITH VEHICLE IN MOTION ON A HIGHWAY. CMBS COMPUTER SHUT DOWN AND WOULD NOT RESET WITHOUT TAKING VEHICLE TO DEALER. DEALER REBOOTED COMPUTER FOR $62 AND ADVISED TURNING OFF CMBS BEFORE ENTERING CONSTRUCTION ZONES TO AVOID A REPEAT. TURNING OFF A SAFETY FEATURE WITH A DIFFICULT-TO-FIND SWITCH WHILE DRIVING IN A CONSTRUCTION ZONE WOULD BE UNSAFE. DRIVING WITHOUT A SAFETY FEATURE WOULD BE IRRESPONSIBLE AND POTENTIALLY UNSAFE. THIS IS A KNOWN ISSUE AND YET HONDA DOES NOT WARN OWNERS ABOUT IT BUT INSTEAD MAKES MONEY FROM IT.
Other or unspecified, Sep 17, 2018
***AUTO IDLE STOP MALFUNCTION** WHILE IN MOVING TRAFFIC ON A HIGHWAY IN NORTHERN VIRGINIA, THE PILOT HAS STALLED AND EVEN POWERED OFF WHILE THE AUTO IDLE STOP FUNCTION WAS ENGAGED. THE CAR POWERED DOWN AND REQUIRED A RE-START WHICH NEEDED MULTIPLE ATTEMPTS TO ACTUALLY TAKE EFFECT (UP TO 20 SECONDS-MULTIPLE ATTEMPTS). THE DEALERSHIP HAS NO SOLUTION TO OFFER AND HONDA HAS NO RECALL AVAILABLE TO COVER THE ISSUE. THIS HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS WHEN THE AUTO IDLE FEATURE HAS BEEN TURNED OFF. THE DEALERSHIP COULDN'T "REPRODUCE" THE ISSUE WHILE IN THEIR POSSESSION SO ONLY OFFERED TO KEEP IT LONGER (TO DRIVE IT IN REAL WORLD SCENARIOS) AND ATTEMPT TO REPRODUCE THE MALFUNCTION.
Electrical system, Other or unspecified, Engine, Aug 18, 2018
ABOUT 4 MONTHS AGO I WAS AT A STOPLIGHT, MY ENGINE SHUT DOWN, AS IT WAS SUPPOSED TO WITH THE 'AUTO IDLE STOP' FUNCTION. IT IS SUPPOSED TO START BACK UP WHEN YOU TAKE YOUR FOOT OFF THE BRAKE, BUT THIS TIME THE CAR STALLED. IT STALLED MANY TIMES AFTER THIS AND IT WAS ALWAYS UNEXPECTED AND SCARY. I TOOK IT INTO MY DEALER ON JUNE 6, 2018 AND THEY SAID THEY COULD SEE THAT THEY COULD SEE IN THE COMPUTER THAT IT STALLED A FEW TIMES, BUT COULD NOT REPRODUCE THE PROBLEM WHILE TEST DRIVING IT. THEY DID A RESET ON THE ELECTRONICS. THAT DID NOTHING. I STALLED A WHILE AFTER I LEFT THE SHOP. I STALLED MANY MORE TIMES AFTER THAT. IT DOES HAVE AN OVERRIDE TO THIS 'AUTO IDLE STOP' SYSTEM, BUT YOU HAVE TO ALWAYS REMEMBER TO PUSH THE BUTTON AND IF I FORGOT AND THE CAR WAS IN 'AUTO IDLE STOP' MODE AND I PUSHED THE BUTTON, MANY TIMES THE CAR WOULD STALL. I NOW ALSO HAVE A PROBLEM STARTING THE CAR. WHEN I PUSH THE START BUTTON, MANY TIMES THE ENGINE WON'T START. I HAVE TO PUSH IT 3-4 TIMES TO GET IT TO START. THIS MAKES MY STALLING EVEN MORE DANGEROUS, AS IF IT WAS NOT DANGEROUS ENOUGH, BECAUSE IT WILL TAKE ME MUCH LONGER TO START THE CAR FROM A STALL. I CAN IMAGINE BEING IN SITUATIONS WHERE I WOULD HAVE TO BE ABLE TO GET OUT A SITUATION QUICKLY AND IF I STALL I WOULD NOT BE ABLE TO. IF I AM ON A FREEWAY AND STALL IN HEAVY TRAFFIC, OR STALLING ON TRAIN TRACKS IF I AM IN HEAVY TRAFFIC AND I HAPPEN TO BE THE CAR LEFT ON THE TRACKS AND CAN'T START. OR IF A CAR OR OBJECT IS HEADING TOWARDS ME AND WILL CRASH INTO ME AND I CAN AVOID IT BE SPEEDING AWAY. IF I STALL I CAN'T. HERE IS A THREAD FROM A HONDA PILOT FORUM WITH MANY OWNERS WITH THE SAME PROBLEM. HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/157005-ELITE-SHUTS-OFF-STOP-LIGHT.HTML NOT ONE OF THEM HAS HAD IT FIXED BY THERE REPAIR SHOP. MY CAR HAS BEEN IN THE SHOP FOR THE 2ND TIME SINCE AUGUST 8, 2018.
Other or unspecified, Aug 8, 2018
WHEN DRIVING, THE VEHICLE JERKS FORWARD WHEN IT CHANGES SPEED OR GEAR.
Electrical system, Other or unspecified, Engine, Jul 23, 2018
MY VEHICLE HAS BEEN CUTTING OFF, ALL POWER INCLUDING ALL COMPUTER SCREENS/DASHBOARD/STEERING, WHICH LAST 2-5 SECONDS, THEN CUTS BACK ON. THE RPM WILL REV UP TO THE 4-6 THOUSAND RANGE AND AT TIMES THE VEHICLE WILL NO GO OVER 45MPH. THIS HAS HAPPENED AT 35 MPH TO 70MPH. WHILE IN PARK, ABSOLUTELY NO GEAR ENGAGED, THE VEHICLE WILL LURCH FORWARD AND BACKWARD AS THOUGH IT WAS IN GEAR. MY FOOT WILL NOT EVEN BE ON THE BRAKE PEDAL AND IT WILL MOVE. LAST WEEK THE CAR WAS TURNED ON, PUT IN DRIVE, I PUSHED THE ACCELERATOR, THE RPM'S WENT TO 4000 AND THE VEHICLE DID NOT MOVE. I LOOKED DOWN TO MAKE SURE IT WAS IN DRIVE, WHICH IS WAS, AS I LOOKED UP THE CAR LURCHED FORWARD 2-3 FEET. THE EMISSIONS SYSTEM, LANE ASSIST LIGHT COME ON RANDOMLY. IT WILL TELL ME "STEERING REQUIRED" EVEN WHEN I AM DRIVING AND DO NOT HAVE THE LANE ASSIST ON. THE DEALER HAS REPLACED MULTIPLE PARTS, INCLUDING "COMPUTER UPDATES", THE RADAR SENSING SYSTEM, BUT THEY CANNOT REPLICATE THE ISSUE AND HAVE TOLD ME THEY CANNOT DO ANYTHING ABOUT IT. I HAVE TAKE THE VEHICLE IN AT LEAST 6-7 TIMES IN THE LAST 2 MONTHS. THE CAR IS UNSAFE, STILL UNDER WARRANTY AND THE DEALER TOLD ME "YOU ARE STUCK WITH IT". THIS CAR IS A HAZARD TO MYSELF, MY FAMILY AND ANYONE ELSE ON THE ROAD. I HAVE TRIED TO DEAL WITH HONDA CORPORATE AND THEY WILL NOT RESPOND. I BELIEVE, FROM MY RESEARCH, THIS IS AN ISSUE WITH THIS MODEL THAT HONDA REFUSES TO ACKNOWLEDGE.
Electrical system, Other or unspecified, Engine, Jun 28, 2018
THE MESSAGE "KEYLESS START SYSTEM PROBLEM" SHOWED UP IN THE INFORMATION SCREEN ABOUT A FEW WEEKS AGO, IT WOULD COME UP INTERMITTENTLY, WHENEVER I START THE ENGINE, AND THE MESSAGE STAYS ON THE ENTIRE TIME THE ENGINE IS RUNNNING. WHEN THE ENGINE IS SHUT OFF, THERE WILL BE A DING, AND THE MESSAGE WILL STAY ON FOR A FEW MINUTES BEFORE GOING AWAY. I TOOK IT TO THE LOCAL DEALERSHIP, THEY HAD NOT ENCOUNTERED A MESSAGE LIKE THAT BEFORE, AND COULD NOT FIGURE OUT WHAT WAS WRONG. I ALREADY HAVE OVER 42,000 MILES ON MY VEHICLE, SO THE FACTORY WARRANTY HAS RUN OUT. TODAY I TOOK IT BACK TO THE DEALERSHIP, SINCE THAT MESSAGE IS STILL SHOWING UP, AND I FINALLY HAVE THE TIME TO LEAVE IT FOR A FEW HOURS. THE SERVICE ADVISOR SAID NOW THERE IS A CODE FOR THAT ISSUE, BUT I WOULD HAVE TO PAY FOR WHATEVER REPAIRS NEEDED TO FIX THE ISSUE. I FEEL THAT THIS SHOULD BE A MANUFACTURING RECALL ISSUE, PERHAPS WITH THE ELECTRICAL SYSTEM, OR WITH THE KEYLESS START SYSTEM, AND THAT I SHOULD NOT HAVE TO PAY FOR THIS REPAIR. I'M AFRAID OF WHAT WOULD HAPPEN WHEN THE ISSUE GETS WORSE, ESPECIALLY WHEN I GO ON VACATION, AND THE ENGINE WILL NOT START BECAUSE OF AN ERROR WITH THE KEYLESS START SYSTEM AFFECTING THE PUSH BUTTON START. AGAIN, THE MESSAGE DOES NOT COME UP EVERYTIME I DRIVE. BUT TODAY, ON 6/28/2018, I HAVE STARTED THE ENGINE A TOTAL OF 3 TIMES WHILE RUNNING ERRANDS AROUND TOWN, WITHIN 90 MINUTES, AND THIS MESSAGE HAS SHOWN UP EVERY TIME I STARTED THE ENGINE.
Other or unspecified, Jun 14, 2018
MY WIFE WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND HEARD A BIG POP (SOUNDED LIKE A GUN SHOT). THE WEATHER CONDITIONS WERE PERFECT AND THE ROAD ITSELF IS VERY SMOOTH. SO MY WIFE PULLED OVER AND SAW THAT HER SUN ROOF HAD EXPLODED. SO I ASKED IF ANYTHING HIT THE SUNROOF AND SHE SAID NO. SO I LOOKED AT THE SUN ROOF WHEN SHE GOT HOME AND IT WAS SHATTERED FROM CORNER TO CORNER. NO WAY A ROCK OR FLYING DEBRIS COULD CAUSE THAT. LUCKILY THE SUNROOF COVER WAS CLOSED, SO SHE DID NOT GET HIT WITH SHARDS OF GLASS. I TOOK THE CAR INTO MY LOCAL HONDA DEALER AND TOLD THEM WHAT HAPPENED. THEY AGREED THAT IT WOULD BE DIFFICULT TO CAUSE THAT KIND OF DAMAGE TO THE SUN ROOF WITH A ROCK. UNFORTUNATELY, IT WAS NOT COVERED UNDER THE "WARRANTY" AND I HAD TO PAY FOR THE NEW WINDOW WHICH WAS CLOSE TO $700.
Other or unspecified, Jun 3, 2018
SOMETIMES THE RPM DROPS AND THE VEHICLE HAS A HARD SHIFT JERKING THE CAR FORWARD. IT HAPPENS ABOUT ONCE EVERY OTHER WEEK BUT DOESN'T LAST LONG. UNFORTUNATELY, WHEN IT HAPPENS I CAN'T TAKE THE CAR IN BECAUSE I'M AT WORK AND WHEN I DO TAKE IT IN IT DOESN'T HAPPEN. THIS HAPPENS RANDOMLY WHEN I DRIVE. DOESN'T MATTER WHAT SPEED I DRIVE AT. I WAS ABLE TO RECORD IT WHEN IT HAPPENED AND BROUGHT IT IN TO THE MECHANIC BUT THEY SAID IF THEY CAN'T RECREATE IT THEN IT'S NOT AN ISSUE. I'M AFRAID OF THIS BECOMING A BIGGER ISSUE CAUSING ME TO GET INTO AN ACCIDENT. HONDA WAS NO HELP. TOLD ME IF I GOT INTO AN ACCIDENT BECAUSE OF THIS ISSUE THEN THE INSURANCE WILL TAKE CARE OF IT. HAVING KIDS, I DON'T WANT TO "WAIT" FOR AN ACCIDENT TO HAPPEN BEFORE THEY DECIDE TO FIGURE OUT WHAT THE ISSUE IS.
Other or unspecified, Fuel/propulsion system, May 27, 2018
CAR INTERMITTENTLY FILLS WITH GASOLINE FUMES WHEN BEING FUELED. HAS HAPPENED MANY TIMES SINCE NEW; LOCAL DEALER VERIFIED FUMES RECENTLY, BUT COULD NOT DUPLICATE OR REPAIR IT.
Other or unspecified, Feb 20, 2018
SUNROOF SPONTANEOUSLY SHATTERED WHILE BEING DRIVEN ON THE INTERSTATE. WAS NOT HIT BY ANY MOVING OBJECT.
Other or unspecified, Feb 16, 2018
16 HONDA PILOT TOURING AWD SMELLS OF A VERY, VERY STRONG ODOR OF EXHAUST/GASOLINE COMING INTO THE VEHICLE AT IDLE. ALSO, VEHICLE SMELLS LIKE GASOLINE IN MY GARAGE WHEN I COME OUT IN THE MORNING. MANY SIMILAR COMPLAINTS LISTED ONLINE. REMEDY? IT IS SO BAD THAT I AM GETTING HEADACHES AND CAN'T DRIVE THE VEHICLE. GOING TO SERVICE ON 02/21/2018.
Other or unspecified, Jan 27, 2018
STRONG ODOR OR SMELL OF FUEL OR GASOLINE INSIDE THE CABIN WHILE TRAVELING DOWN THE ROAD AND OR WHILE SITTING STATIONARY WITH ENGINE RUNNING.
Structure, Other or unspecified, Visibility/wiper, Jan 24, 2018
I AM EXPERIENCING WATER LEAKING BY THE PASSENGER SEAT. I TOOK IT TO THE SHOP AND I WAS EXPLAINED THAT THEY WILL HAVE TO REMOVE THE WHOLE FRONT PART INCLUDING THE STEERING WHEEL TO BE ABLE TO FIX THE PROBLEM. ACCORDING TO THE MECHANIC THERE IS A SEALANT ON RUBBER BAND THAT IT UNDERNEATH THE WINDSHIELD THAT HAS TO BE REPLACED SINCE THE BAND IS REALLY TIN AND NEED TO BE REPLACE SINCE THE QUALITY OF IT IS NOT SO GOOD AS THE ONE THAT WAS USED IN THE 2014-2015 PILOTS. SO I LIVE IN A STATE WHERE IS ALWAYS RAINING AND SO THE WATER IS GETTING IN TO MY CAR, AND I HAVE TO CONSTANTLY CHANGE THE TOWELS AS THE PASSENGER SIDE FLOOR GETS SO WET IF I DO NOT USE ANYTHING TO ABSORB THE WATER. THIS FIX WILL TAKE AT LEAST 5 DAYS TO BE REPAIR AND WILL COST ME OVER $2000 TO HAVE IT REPAIR, WHEN THIS IS AN ISSUED CAUSE FOR THE BAD RUBBER QUALITY THAT HONDA USED. *TR
Other or unspecified, Jan 22, 2018
UNSATISFACTORY TRANSMISSION SHIFTING SINCE NEW (2-2016). LEARCHING, SEARCHING FOR GEARS, SLACK IN SHIFTING FROM STOP. HONDA SAYS ITS NORMAL. THAT INSULTS MY INTELLIGENCE. POOR DESIGN AND FAILURE TO ADMIT THERE IS AN ISSUE. LESS THAN 17,000 MILES ON VEHICLE AS OF THIS DATE (1-23-2018)
Electrical system, Wheels, Other or unspecified, Jan 2, 2018
1. I AM GETTING STATIC ON THE RADIO, THE DEALERSHIP IS NOT SOLVING THIS ISSUE COMPLETELY. I KNOW BY TURNING ON AND OFF THE CAR IT WILL RESOLVE IT FOR AN AMOUNT OF TIME AND IT COMES BACK. THIS OCCURS WHEN DRIVING AND NOT DRIVING. 2. ISSUES WITH TIRE LOW PRESSURE THE DEALERSHIP IS NOT SOLVING THIS ISSUE COMPLETELY. I KNOW BY ADDING AIR IT WILL RESOLVE IT FOR AN AMOUNT OF TIME AND IT COMES BACK. THIS OCCURS WHEN DRIVING AND NOT DRIVING.
Electrical system, Other or unspecified, Nov 30, 2017
THE COLLISION MITIGATION SYSTEM COMES ON AND ISSUES A WARNING THAT IT NO LONGER OPERATES AFTER DRIVING ALONG A ROAD WHERE THERE ARE NUMEROUS ORANGE CONES ALONG THE SIDE OF THE ROAD. THE SYSTEMS STATES IT IS OVERLOADED AND STOPS FUNCTIONING. SYSTEM MUST BE RE-CODED BY DEALER IN ORDER FOR SYSTEM TO WORK AGAIN. DEALER SAYS THERE IS NO FIX. RECOMMENDATION IS TO TURN OFF THE SYSTEM WHENEVER ENCOUNTERING THIS SITUATION. THIS ESSENTIALLY MAKES DEFEATS THE PURPOSE OF THE SYSTEM.
Other or unspecified, Oct 27, 2017
THE BLUETOOTH DOESN'T WORK AS A TRUE HANS FREE. WHEN MAKING A CALL YOU HAVE TO PLACE THE PHONE TO YOUR EAR WAIT FOR THE OTHER PERSON TO PICK UP THEN TRANSFER THE CALL OTHERWISE YOU CAN'T USE BLUETOOTH. MOST NAMES I SAY WHEN TRYING TO CALL SOMEONE BY VOICE COMMAND ENDS UP IN 911. ALSO GPS CAN'T BE PLAYED OVER THE BLUETOOTH UNLESS YOU ARE LISTENING TO MUSIC FROM YOUR PHONE VIA BLUETOOTH. I WAS ASSURED BY HONDA IT WAS AN APPLE PRODUCT PROBLEM, BUT SAMSUNG WORKS THE SAME WAY. THANK YOU FOR THE HELP HONDA
Other or unspecified, Oct 22, 2017
AFTER LOCKING THE CAR IN A PARKING LOT WITH WINDOWS UP, I RETURNED TO FIND ALL WINDOWS HALF DOWN AND SUN ROOF HALF OPEN. ANOTHER TIME AFTER LOCKING THE CAR I RETURNED TO FIND THE TAIL GATE OPEN.
Other or unspecified, Aug 29, 2017
FIRST: THE EIGHT INCH TOUCH SCREEN, LIKE IN MANY NEW CARS IS, AS INSTALLED, A CONTINUOUS, DISTRACTED DRIVING HAZARD. FOR ANY DRIVER TO USE IT AT ALL WHILE IN MOTION MEANS ONE MUST GLACE AWAY FROM THE ROAD! IN THIS CAR, THE COMBINATION OF HAVING TO USE THIS WITH NO ALTERNATE CONTROLS LIKE A VOLUME CONTROL MEANS TROUBLE. ADDITIONALLY, NO PROVISION SEEMS TO BE AVAILABLE FOR THE BRIGHT SCREEN TO AUTOMATICALLY DIM THE DISPLAY AT NIGHT. YOU HAVE TO MANUALLY DO IT. SECOND: AS WITH MANY NEW CARS THE HEADLIGHTS WORKED AS FOLLOWS OFF THE LOT: LOW BEAMS DO NOT SHINE OUT FAR ENOUGH. HIGH BEAMS ONLY SEEM GOOD AT ILLUMINATING OVERHEAD FREEWAY SIGNS! THE FOG LIGHTS ARE PURE COMEDY.
Vehicle speed control, Other or unspecified, Fuel/propulsion system, Jul 24, 2017
MY FAMILY TRAVELED IN THIS VEHICLE TO CARLSBAD LAST WEEK FOR VACATION, INCLUDING MYSELF, MY WIFE, OUR 13 YEAR OLD DAUGHTER AND 11 YEAR OLD SON. THE VEHICLE WORKED PERFECTLY UNTIL WE WERE ON OUR WAY HOME SATURDAY, JULY 22, 2017. WE WERE ON I-10 APPROXIMATELY 1 HOUR EAST OF PHOENIX IN THE RIGHT LANE WITH THE CRUSE SET AT THE 75MPH SPEED LIMIT. THERE WERE NO CARS IN FRONT OF US FOR AT LEAST A MILE. ALL THE SUDDEN, WITHOUT ANY WARNING WHATSOEVER, NEARLY ALL THE VEHICLE SYSTEM LIGHTS CAME ON AND THE VEHICLE SLOWED AT AN EMERGENCY RATE DOWN TO APPROXIMATELY 40MPH IN ABOUT 2 SECONDS. I IMMEDIATELY HIT 'CANCEL' ON THE CRUISE AND STEPPED ON THE GAS, BUT THE VEHICLE CONTINUED TO SLOW QUICKLY. I IMMEDIATELY STARTED TO MOVE TO THE SHOULDER OF THE ROAD AND NOTICED THE 18 WHEEL TRACTOR TRAILER BEHIND US MAKE AN EMERGENCY SWERVE TO THE LEFT AND MISSED HITTING US BY INCHES. WE WERE NEARLY INVOLVED IN AN ACCIDENT THAT COULD HAVE EASILY BEEN FATAL. ALL THIS TOOK PLACE IN ABOUT A 5-10 SECOND TIMEFRAME. AFTER STOPPING ON THE SHOULDER OF THE ROAD I MADE NOTE THAT THE VEHICLE WAS SHOWING A TRANSMISSION PROBLEM, AN EMISSIONS PROBLEM, AN AWD PROBLEM AND I THINK JUST ABOUT EVERY OTHER ISSUE LIGHT WAS LIT UP. I TRIED TO GET THE VEHICLE BACK ON THE ROAD, BUT IT WOULD NOT GO ANY HIGHER THAN 3RD GEAR AND THE DASH KEPT INDICATING A TRANSMISSION AND AWD PROBLEM. I PULLED OVER AGAIN AND TURNED THE VEHICLE OFF AND BACK ON. AT THAT POINT THE ONLY INDICATOR LIGHT THAT LIT UP WAS THE EMISSION SYSTEM PROBLEM (SEE ATTACHED PICTURE). I REENTERED THE INTERSTATE AND THE TRANSMISSION WAS WORKING PROPERLY AGAIN. WE STOPPED AT THE NEXT GAS STATION AND FILLED THE GAS TANK AND UPON RESTARTING THE ENGINE THE EMISSION LIGHT WAS STILL ON. WE CAREFULLY DROVE HOME AT 65'70MPH. THE FOLLOWING DAY (SUNDAY), THE EMISSION LIGHT WAS NO LONGER ON.
Other or unspecified, Jul 17, 2017
SUNROOF SHATTERED WHILE CLOSED UPON GETTING ON THE HIGHWAY, NOT HIT BY ANY OBJECT.
Other or unspecified, May 12, 2017
WHILE DRIVING ON THE HIGHWAY, I ADJUSTED THE RADIO VOLUME. IT INSTANTLY WENT TO THE MAXIMUM VOLUME, AND ALL CONTROLS TO ADJUST THE VOLUME BECAME INACTIVE. THE RADIO WAS SO LOUD I FEARED MY SPEAKERS WOULD BLOW OR MY EARS WOULD BE DAMAGED. UNABLE TO TURN THE RADIO OFF, I PULLED OFF THE ROAD AND SHUT OFF THE ENGINE. AN ONLINE SEARCH REVEALED THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEM. THERE APPEARS TO BE A SOFTWARE GLITCH THAT CAUSES THE PROBLEM TO OCCUR WHEN THE VOLUME IS ADJUSTED WHILE THE TURN SIGNAL IS ACTIVE.
Electrical system, Other or unspecified, Apr 26, 2017
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE SOUND OF THE HORN WAS TOO LOW TO ALERT OTHER DRIVERS OF HIS PRESENCE WHILE DRIVING ON THE FREEWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE HORN WAS TOO LOW AND IT NEEDED TO BE CHANGED TO A DUAL TONE HORN. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT PAY FOR ANY MODIFICATIONS TO THE VEHICLE. THE CONTACT WAS GIVEN CASE NUMBER: 05709111. THE FAILURE MILEAGE WAS 3,000.