2016 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,706 owner complaints filed for this model year. This is the highest complaint count among 23 Pilot model years with reports.
Of the 2016 reports, 23 involved a crash and 10 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, storageMar 30, 2017
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Campaign 17V219000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 16, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Campaign 15V668000 on NHTSA.gov
Seat belts, rear/otherJul 6, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Campaign 15V424000 on NHTSA.gov
Representative owner complaints
1,706 reports, newest first.
Electrical system, Engine, May 7, 2021
THE ENGINE AUTO/STOP FEATURE HAD FAILED 3 TIMES IN RUSH HOUR TRAFFIC. THE FEATURE TURNS OFF THE ENGINE WHEN STOPPED IN TRAFFIC AND DOES NOT TURN BACK ON AND DISENGAGES THE CAR.
Electrical system, Engine, Fuel/propulsion system, May 6, 2021
RECURRING PROBLEM WITH IDLE STOP FEATURE CAUSING CAR ENGINE TO SHUT OFF COMPLETELY (EVEN WHEN DISABLED), RESULTING IN AN ERROR MESSAGE AND REQUIRING THE CAR TO BE TURNED OFF AND ON. THIS IS A SAFETY ISSUE WHILE DRIVING, ESPECIALLY IF IN AN INTERSECTION WHILE TURNING. HTTPS://WWW.CARPROBLEMZOO.COM/HONDA/PILOT/CAR-STALL-PROBLEMS.PHP HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/PAGE-13
Electrical system, May 4, 2021
CAR ENGINE TURNED OFF IN DRIVE THRU AND TOOK 1 MINUTE TO RESTART CAR. KEPT PRESSING START BUTTON AND CAR FINALLY STARTED. THIS IS 2ND OR 3RD TIME HAPPENING.
Electrical system, Fuel/propulsion system, Forward collision avoidance, May 4, 2021
VEHICLE STATIONARY. AUTO ENGINE IDLE ENGAGED. CAR LOSSES POWER. BEEN HAPPENING FOR SEVERAL YEAR. DEALER SAYS NOTHING WRONG. NOW ON TWO OCCASIONS, CAR HAS STALLED WHEN BRAKE RELEASED TO RE-ENGAGE ENGINE. CAR GOING INTO SHOP. CAR IS STATIONARY AND BASICALLY STALLS. SOMETIMES POWER LOSS DISABLES COLLISION MITIGATION SYSTEMS
Electrical system, Engine, May 1, 2021
AUTO SHUT OFF WHEN STOPPING AT A RED LIGHT WILL NOT RESTART ENGINE. HAD ORANGE RED LIGHT ON DASH SAYING YOU MUST PUT IN PARK AND PRESS BREAK TO AND PRESS START AGAIN. ALSO RADIO WENT OFF FOR A FEW SECONDS ALSO. IT ALSO HAS BEEN HESITANT TO ACCELERATE AFTER AUTO SHUT OFF STARTS ENGINE SEVERAL TIMES JUST IN THE LAST FEW WEEKS
Electrical system, Apr 24, 2021
I AM THE SECOND OWNER OF THIS VEHICLE. I PURCHASED IT CERTIFIED USED FROM GOUDY HONDA 626.576.1114 ON 11/13/2019. THE BATTERY WAS REPLACED AT TIME OF VEHICLE'S PURCHASE. I HAVE DRIVEN THE CAR LESS THAN 2000 MILES SINCE I PURCHASED IT. I HAVE EXPERIENCED THE STALLING ISSUE MULTIPLE TIMES EACH BEING PROGRESSIVELY MORE ACUTE THAN THE PREVIOUS. I FIRST REPORTED THIS TO LONG BEACH HONDA AT MY SERVICE APT ON 10/15/2020. AT THAT TIME THE ISSUE WAS A HESITATION WHEN THE AUTO IDLE WOULD ENGAGE AT A RED LIGHT, IT WOULD START AFTER A SECOND OR TWO OF DELAY. TO COPE, WE HAVE GOTTEN INTO THE HABIT OF USING THE AUTO-OFF BUTTON BELOW THE GEAR SELECTOR. HOWEVER, THE LAST TWO TIME I HAVE FILLED UP FUEL AND GOT IN TO DRIVE OFF I HAVE FORGOTTEN TO 'PUSH THE BUTTON.' TODAY I FORGOT TO PUSH THE BUTTON AND ALMOST GOT HIT BY ANOTHER CAR, WHEN MY CAR STALLED AND REFUSED TO START BACK UP. I NOTICED IN THE EMERGENCY FLASHERS WERE ACTIVATED AND THE CAR GEAR SELECTOR WENT TO NEUTRAL. THE DANGER WAS I WAS ON A DOWN HILL SLOP AND ROLLED INTO TRAFFIC AS I MISSED MY WINDOW TO PULL OUT HAD MY CAR STARTED UP PROPERLY. THE DASH DISPLAYED THE PUSH BRAKE AND PUSH START MESSAGE. THAT DID NOTHING. I HAD TO PUT THE CAR IN PARK USING THE PARK BUTTON AND THEN OPEN MY DRIVERS SIDE DOOR. AFTER I CLOSED THE DOOR THE CAR BEHAVED NORMAL AND STARTED WITHOUT ISSUE. I CONSIDER MYSELF LUCKY, THAT THE DRIVER HEADING AT MY DOOR WAS AWARE ENOUGH TO MITIGATE A MUCH WORSE TURN OF EVENTS. I WILL AGAIN REPORT THIS TO LONG BEACH HONDA WHEN THEY OPEN ON MONDAY. SEARCHING THE WEB I FOUND A NUMBER OF OTHER MODEL OWNERS HAVE EXPERIENCED SIMILAR. I WOULD LIKE TO SEE A RESOLUTION PROVIDED BY THE MANUFACTURE OF THIS VEHICLE. I WILL BE INSTALLING A DASH CAM TO TRY AND CAPTURE THIS WHEN IT HAPPENS AGAIN. ONCE THAT IS COMPLETE, I WILL HAVE A COMPLETE DOCUMENTATION OF THE CASE TO FORWARD TO COUNSEL. LEMON LAW.
Electrical system, Apr 13, 2021
KEYLESS START SYSTEM PROBLEM ERROR MESSAGE.
Electrical system, Apr 13, 2021
VEHICLE DOES NOT RE-START AND APPEARS TO HAVE AN ELECTRICAL OUTAGE (ALL LIGHTS COME ON AND THE RADIO SHUTS OFF) AFTER "IDLE OFF" FEATURE IS ACTIVATED (MEANING MY FOOT ON THE BRAKE) AT RED LIGHT OR STOP SIGN. I HAVE TO PUT THE VEHICLE IN PARK AND TAKES 2-3 TRIES TO RE-START BY PUSHING THE START BUTTON. SO VERY DANGEROUS WHEN I'M AT A BUSY INTERSECTION, AND ESPECIALLY WITH KIDS IN THE CAR AND I CAN NOT MOVE. THIS ISSUE HAPPENS ALMOST ALL OF THE TIME. I HAD TO TURN OFF THIS FEATURE FOR SAFETY REASONS OR RISK BEING IN AN ACCIDENT. TWO YEARS AGO I HAD A HONDA DEALERSHIP LOOK AT IT AND THEY SAID THEY DIDN'T FIND AN ISSUE. I CHOSE THE MOST RECENT DATE OF OCCURRENCE (YESTERDAY) FOR THIS FORM BUT IT HAS BEEN HAPPENING FOR 4 YEARS. I CURRENTLY HAVE 45,000 MILES ON MY VEHICLE.
Engine, Apr 12, 2021
CHECK ENGINE LIGHT CAME ON WHILE DRIVING, QUICKLY FOLLOWED BY A FLASHING OIL LIGHT. PULL OVER AND TURN VEHICLE OFF. CHECK OIL AND THERE WAS PLENTY. AT THIS POINT, THE CAR WILL NOT TURN OVER. HAD IT TOWED TO THE MECHANIC. THEY MANUALLY GOT THE CAR TO START BUT THE ENGINE IS KNOCKING AND THERE IS ZERO OIL PRESSURE. ENGINE IS NOW NEEDING TO BE REPLACED. VEHICLE HAS 105K MILES ON IT. RECENTLY HAD THE WATER PUMP AND TIMING BELT REPLACED AT 103K MILES. REGULAR OIL CHANGES AND MAINTENANCE HAVE BEEN COMPLETED SINCE IT WAS PURCHASED.
Electrical system, Other or unspecified, Apr 12, 2021
2016 HONDA PILOT ALARM GOES OFF RANDOMLY/SPORADICALLY WHILE PARKED/LOCKED.
Electrical system, Apr 12, 2021
SPEEDOMETER FLICKERS AND IS NOT WORKING MOST OF THE TIME. AND GOES BLACK MOST OF THE TIME IN MOTION STANDING STILL EVERYWHERE
Electrical system, Other or unspecified, Apr 10, 2021
A NOTICE HAS STARTED POPPING UP ON MY HONDA PILOT SAYING KEYLESS START SYSTEM PROBLEM. BUT MY CAR STILL STARTS. THE ERROR MESSAGE WENT AWAY FOR A FEW DAYS THEN CAME BACK.
Electrical system, Other or unspecified, Engine, Apr 9, 2021
CAR WOULD NOT START AFTER GOING INTO AUTO IDLE STOP.CAR WENT INTO NEUTRAL BY ITSELF.HAD TO PUT IN PARK AND IT TOOK SEVERAL ATTEMPTS BEFORE CAR WOULD START.
Electrical system, Apr 2, 2021
WHEN I STOP WITH THE IDLE STOP IN ON THE HONDA PILOT , WHEN RELEASE THE BRAKES THE PILOT DISCHARGE BATTERY AND NEVER TURN ON. THE BATTERY WAS DISCHARGED WHEN IS INSPECTED. NEVER WAKE UP. I NEED TO CHARGE BATTERY AND THEN THE BATTERY IS FUNCTION WITH NO PROBLEM WITH THE IDLE STOP DISABLE. THIS PAST ONLY WITH THE IDLE STOP IS IN ON ONLY. FOR FIVE CONSECUTIVE TIMES PASS ME IN TRAFFIC AREA AND IS A PROBLEM BECAUSE NOT TURN ON BRAKES LIGHTS AND SIGNALS LIGHTS. IS A VERY PROBLEM AND ATTEMPT TO SECURITY. HOPEFULLY HELPS. THANKS ALWAYS PAST WHEN RELEASE THE BRAKES PADS AFTER IDLE STOP. NEVER TURN ON AGAIN.
Electrical system, Mar 31, 2021
KEYLESS START SYSTEM PROBLEM. THIS ERROR APPEARS ON DISPLAY PANEL MULTIPLE TIMES. I DID CHANGE NEW CAR BATTERY AND KEY FOB BATTERIES, BUT THIS ERROR STILL ON DISPLAY. I FINALLY BROUGHT IT IN DEALERSHIP FOR REPAIR. WARRANTY FOR THIS GOT EXTENDED FOR 9 YEARS AS PER HONDA.
Electrical system, Other or unspecified, Mar 31, 2021
MY 2016 HONDA PILOT CATCH FIRE WHILE I WAS DRIVING 3/21/21 I BOUGHT THIS CAR 11/19 FROM HUNTINGTON HONDA
Other or unspecified, Mar 30, 2021
WHEN I'M PUSHING THE START BUTTON TO TURN THE ENGINE, AN ERROR OCCURRED IN THE DASHBOARD 'KEYLESS START SYSTEM PROBLEM' MY MILEAGE IS 37991. THE DEALER DIDN'T FIND ANY ISSUE, THEY RUN VEHICLE DIAGNOSTIC AND I CHANGE MY BATTERY OF MY KEY. IS THIS A SAFETY ISSUE? OR A COMPUTER PROGRAM THAT NEEDS UPDATING..PLEASE HELP ME. THANKS HOW TO FIX.
Electrical system, Mar 30, 2021
IN DECEMBER 8 2020 STARTED ALARM STARTED GOING OFF RANDOMLY TOOK IT IN TO RUSTY WALLACE HONDA DALLAS TX ,THEY KEPT 3 DAYS SAID COULDN'T FIND CAUSE BUT IT DID GO OFF 2 TIMES. THEY SAID DID RESET AND SENT IT HOME.ON MARCH24 THIS YEAR GOT ERROR FOR KEYLESS ENTRY ,HONDA SAID ON RECALL CHANGED START BUTTON,ON MARCI 29 CAR ALARM STARTED GOING OFF AGAIN ,SO BROUGHT IT BACK TO HONDA NOW THEY SAY IT'S KEYLESS ACCESS/TIM'S CONTROL UNIT AND PROGRAM UNIT AND KEYS & MEMORIZE TIM'S SENSORS 832.DOLLARS.NEED TO MENTION CAR ONLY HAS 45K.THE VEHICLE WAS PARKED EACH TIME
Power train, Engine, Mar 25, 2021
WHILE CHANGING LANES (CAR IN MOTION 65 MPH) IN THE CITY, WARNING LIGHTS IN THE INSTRUMENT CLASTER STARTED TO APPEAR. ENGINE LOST POWER ( COULD NOT ACCELERATE) HAD TO CHANGE LANES IN TRAFFIC ALMOST GOT HIT BY SEMI TRUCKS. MANAGED TO DRIFT TO SIDE OF THE ROAD, CAR WENT INTO NEUTRAL AND COULD NOT GET INTO PARK. USED PARKING BREAK TO KEEP CAR FROM ROLLING. THE INSTRUMENT CLUSTER FINALLY MADE UP ITS MIND AND SETTLED ON EMISSIONS ERROR. BEFORE THAT IN WAS SHOWING ALL SORTS OF ERRORS. TURNED OFF THE CAR WAITED A FEW MINUTES AND WAS ABLE TO DRIVE HOME. VERY SCARY WITH KIDS IN CAR.
Electrical system, Engine, Mar 21, 2021
HONDA 2016 TOURING SHUT OFF WHEN STOPPING AT TRAFFIC LIGHT OR INTERSECTION, IT DOES NOT AUTO RESTART FROM IDLING-STOP MODE. IT TOOK COUPLE OF TRIES TO PRESS THE BREAK AND PUSH THE START BUTTON FOR THE CAR TO START. I ALSO NOTICED THE RADIO TURNED OFF AND THE CAR PUT ITSELF TO PARK. IT STARTED COUPLE MONTHS BACK, AND GETTING MORE FREQUENT.
Electrical system, Other or unspecified, Mar 19, 2021, crash
THE PUSH START BUTTON DOES NOT WORK, IT IS GIVING ME AN ERROR 'KEYLESS START SYSTEM PROBLEM'. I CHANGED THE KEY FOB'S BATTERY TO A BRAND NEW BATTERY AND IT IS NOT THE KEY FOB WITH ISSUES, IT IS THE BUTTON ITSELF. I HAVE TO KEEP PRESSING THE BREAK AND THE START BUTTON TO GET THE CAR TO START WORKING. THIS HAS BEEN HAPPENING FOR 3 MONTHS AND IT KEEPS GETTING WORSE, I HAVE TO PRESS THE START BUTTON LIKE A TOY.
Electrical system, Exterior lighting, Engine, Mar 14, 2021
IT HAPPENED TO MYSELF W/ MY CHILD IN MY CAR & THEN MY SPOUSE DRIVING MY CAR ALONE. HOWEVER THE SAME PROBLEM IS KNOWN TO HONDA BUT UNTIL SOMEONE IS KILLED, THEY ARE REFUSING TO ACKNOWLEDGE, THE CAMSHAFT SHUTTING OFF ALL CONTROLS WHILE DRIVING ON A HIGHWAY IS COMPLETELY DANGEROUS. AS AN EXPERIENCED DRIVER, I WAS ABLE TO AVOID A COLLUSION ON A MAJOR HIGHWAY SURROUNDED BY TRACTOR TRAILERS GOING 65MPH. ALTHOUGH THE HONDA DEALER HAS REPLACED THE CAMSHAFT TWICE ON MY 2016 HONDA PILOT WITH LESS THAN 46,000, I AM FEARFUL THIS WILL HAPPEN AGAIN. WE ARE LEFT WITH A BALANCE TO PAY OFF, THE SAFETY OF OUR FAMILY WHILE DRIVING THIS UNSAFE VEHICLE AND JUST CUT OUT LOSSES. HOWEVER, THIS WILL NOT SOLVE THE PROBLEM FOR THOSE WHO CANNOT AFFORD TO PURCHASE ANOTHER VEHICLE. I HAD A 2006 HONDA PILOT WITH VERY LITTLE PROBLEMS FOR 10 YEARS, 95K MILES ON IT. IT WAS WHY I PURCHASED ANOTHER HONDA PILOT. HOWEVER, I SPENT A LOT MORE MONEY. THIS 2016 PILOT WAS $30K WITH THE $10K TRADE IN. WE MAINTAIN ALL OUR VEHICLES AS WELL AS GARAGE KEEP THEM TO PROTECT THEM FROM THE HARSH PA WINTER ELEMENTS. AS A DRIVER FOR OVER 32 YEARS AND ZERO ACCIDENTS, I DO NOT WANT TO BE THE CAUSE OF A SERIOUS ACCIDENT BECAUSE HONDA IS NEGLECTING TO ACKNOWLEDGE THIS NEW GERMAN MADE ENGINE AS WELL AS THE TRANSMISSION IS A SIGNIFICANT PROBLEM. THERE HAVE BEEN OTHER PROBLEMS LIKE THIS ONE THAT BEGAN ONE YR AFTER PURCHASE I BROUGHT TO IMMEDIATE ATTENTION OF THE DEALER. I AM SURE THEY REPORT THESE FINDINGS TO THE MANUFACTURE AS WELL. THE REMOTE KEY STOPPED WORKING, SEVERAL INTERIOR OUTLETS FOR CHARGING HAS STOPPED WORKING, A DOME LIGHT DOESN'T WORK, THE GARAGE DOOR OPENER CAN'T BE PROGRAMMED ANYMORE AND OTHER FEATURES ARE NO LONGER WORKING. IT IS A DANGEROUS CAR TO DRIVE WITH THE RISK OF STARTING ON FIRE AS WELL AS STOPPING ABRUPTLY LIKE IT DID FOR ME IN 2018 AND 2021 FOR MY HUSBAND. VINART LV HONDA EMMAUS, PA
Electrical system, Mar 13, 2021
TWO MAIN PROBLEMS: 1) VEHICLE WON'T START AND DISPLAYS "KEYLESS START SYSTEM ERROR". HONDA ISSUED A RECALL RELATED TO THIS ISSUE AND LOCAL DEALERSHIP REPLACED ENGINE START/STOP SWITCH ASSEMBLY. PROBLEM AND ERROR MESSAGE RETURNED AGAIN 3 DAYS LATER. ON RETURN TRIP TO THE DEALERSHIP, THEY TRIED TO BLAME IT ON A WEAK (5 MONTH OLD) BATTERY. (I TESTED BATTERY AT 3 DIFFERENT AUTO PARTS STORES AFTER TRIP TO DEALERSHIP; BATTERY TESTS AS GOOD AS NEW). COUNTLESS COMPLAINTS REGARDING THIS ISSUE ON INTERNET MESSAGE BOARDS, OWNERS' MESSAGE BOARDS AND HONDA SERVICE BULLETIN (20-117) HAS BEEN ISSUED. CHANGING THE START/STOP SWITCH DOESN'T APPEAR TO SOLVE THE PROBLEM IN ALL VEHICLES. 2) PROBLEM WITH ENGINE NOT AUTO RE-STARTING AFTER GOING INTO AN AUTO IDLE STOP. HAS HAPPENED MULTIPLE TIMES WITH MY VEHICLE, INCLUDING TWICE WHILE ATTEMPTING TO NAVIGATE THROUGH AN INTERSECTION DURING START AND STOP TRAFFIC. HIGHLY UNSAFE SITUATION. I'M NOT AWARE OF ANY RECALLS ON THIS ISSUE, BUT NUMEROUS HONDA TECHNICAL RESEARCH & SUPPORT GROUP 'DEALERSHIP ONLY' MESSAGES HAVE BEEN ISSUED REGARDING THIS PROBLEM. TESTING AT THE LOCAL DEALERSHIP COULDN'T LOCATE ANY PROBLEMS. I TURN OFF THE AUTO IDLE STOP FEATURE IMMEDIATELY WHEN USING THE VEHICLE TO KEEP FROM GETTING STUCK IN TRAFFIC AGAIN.
Electrical system, Engine, Fuel/propulsion system, Mar 10, 2021
TWICE IN THE LAST WEEK MY HONDA PILOT HAS SHUT OFF WHEN AUTO-IDLING AT A STOP LIGHT. THE CAR SHOULD REMAIN IN DRIVE BUT WHEN I LOOKED DOWN IT HAD SHIFTED TO NEUTRAL. THE FIRST MESSAGE ON THE DASH BRIEFLY FLASHED 'CRASH MITIGATION PROBLEM' AND THEN INSTRUCTED ME TO PUT THE CAR IN PARK AND PUSH THE ENGINE START BUTTON. AFTER THIS INCIDENT, I TURNED OFF THE CRASH MITIGATION SYSTEM. A COUPLE DAYS LATER (TODAY), THE SAME THING HAPPENED. NO CRASH MITIGATION SYSTEM FLASH BUT INSTRUCTIONS TO PUT THE CAR IN PARK AND PRESS THEN ENGINE START BUTTON. BOTH TIMES THE ENGINE WAS ON AND IN DRIVE. AUTO IDLING WAS ENABLED. I HAVE ONLY OWNED THIS CAR FOR TWO MONTHS.
Electrical system, Engine, Mar 7, 2021
OVER THE PAST FEW YEARS, I HAVE HAD ISSUES WITH MY CAR SHUTTING OFF WHEN AT A STOP AFTER THE AUTO OFF FEATURE ENGAGES AND DOES NOT TURN BACK ON. I HAVE TO PUT THE CAR IN PARK AND MANUALLY RESTART THE ENGINE TO CONTINUE. THIS WAS HAPPENING AT LEAST A COUPLE TIMES A MONTH. I TOOK IT TO THE HONDA DEALER AND NO PROBLEM WAS FOUND ACCORDING TO THE DEALER. I BEGAN TO GET IN THE HABIT OF DISABLING THE AUTO OFF FEATURE EVERY TIME I STARTED THE CAR AND THIS SEEMED TO AVOID THIS PROBLEM I WAS HAVING. TWO DAYS AGO, HOWEVER, WHEN I WAS DRIVING, IT BEGAN TO SHUT OFF EVERY TIME I WAS IDLING AT A RED LIGHT (8 TIMES IN ONE DAY) EVEN WITH THE AUTO-OFF DISABLED. AND WHEN I GOT ON THE FREEWAY, DRIVING AT ABOUT 55MPH, THE ENGINE SHUT OFF AND I HAD TO EMERGENTLY COAST OVER PAST THE FAST LANE INTO A NARROW INSIDE SHOULDER. I HAD MY YOUNG CHILDREN AND ELDERLY PARENTS IN THE CAR AND IT WAS A VERY SCARY AND DANGEROUS EXPERIENCE FOR US. WE WERE THANKFUL ABLE TO RESTART THE CAR AND GET OFF THE FREEWAY WITH THE CAR SHUTTING OFF TWO MORE TIMES IN THE MIDDLE OF THE STREET WHILE DRIVING AT SLOW SPEEDS (10-20 MPH) BEFORE ARRIVING AT A GAS STATION PARKING LOT. THE DISPLAY CYCLED THROUGH MANY ERROR MESSAGES IE EMISSION SYSTEMS PROBLEM, POWER STEERING SYSTEM PROBLEM, TRANSMISSION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM, HILL START ASSIST PROBLEM, ETC. I AM VERY CONCERNED THAT WE HAVE GOT CONTINUED TO HAVE PROBLEMS WITH THIS VEHICLE SHUTTING OFF WHICH IS VERY DANGEROUS.