2017 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 926 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 Pilot model years with reports.
Of the 2017 reports, 9 involved a crash and 5 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Representative owner complaints: electrical system
265 reports, newest first. Show all
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Nov 16, 2019
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Electrical system, Electronic stability control (ESC), Engine, Nov 7, 2019
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Electrical system, Oct 30, 2019
WE LIVE IN SAN FRANCISCO AND DO A LOT OF URBAN DRIVING (AKA, THERE'S A TON OF STOP SIGNS). WHEN THE A/C IS NOT ON, THE ENGINE TURNS OFF ALMOST EVERY TIME WE STOP. AFTER OWNING THE BRAND NEW VEHICLE FOR ABOUT A YEAR, THE RADIO AND LIGHTS STARTED TURNING OFF WHEN THE CAR WOULD START BACK UP AT A STOP SIGN/LIGHT. THE POWER TO THE LIGHTS ACTUALLY STARTED TO DIM BEFORE THEY TURNED OFF COMPLETELY. EVENTUALLY, THE CAR FAILED TO START BACK UP ON ITS OWN A FEW TIMES. WE TOOK IT IN TO THE DEALER AND THEY REPLACED THE STARTER UNDER WARRANTY. THE PROBLEM WENT AWAY. WE'RE NOW 2 YEARS + 4 MONTHS INTO OWNING THE CAR AND THE LIGHTS ARE STARTING TO DIM AGAIN WHEN THE CAR IS STARTING BACK UP AT STOP SIGNS/LIGHTS -- I'M HOPING IT FAILS AGAIN BEFORE THE 3 YEAR WARRANTY IS UP SO WE CAN GET IT REPLACED AGAIN FOR FREE. THIS FEELS LIKE A MANUFACTURING DEFECT TO ME -- ONE THAT'S EXACERBATED BY THE FREQUENCY OF STOPS IN AN URBAN ENVIRONMENT AND A STARTER THAT ISN'T BUILT TO WITHSTAND THAT KIND OF USE. THIS SHOULD BE INVESTIGATED FOR A RECALL.
Power train, Electrical system, Oct 28, 2019
FOR A WHILE NOW THE CAR HAS HAD AN ISSUE WITH STARTING AFTER THE AUTO IDLE ENGINE STOP HAS ENGAGED. IT IS SLOW TO START, THE RADIO AND INFOTAINMENT SCREEN CUT OUT, AND THERE IS A POPPING NOISE. WHEN WE HAD THE CAR IN FOR SERVICE LAST, WE MENTIONED THIS AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE AND TO RECORD IT HAPPENING. I'M SUPPOSED TO DRIVE AROUND RECORDING EVERYTHING? THIS HAS PROGRESSED TO THE OTHER NIGHT MY WIFE WAS ALONE IN THE CAR AND IT COMPLETELY DIED AT A RED LIGHT, WITH CARS ALL AROUND HER. SHE WAS FRANTICALLY TRYING TO GET IT STARTED AFTER IT SAID TO SWITCH TO PARK AND RESTART. IT WOULDN'T START FOR 5-6 ATTEMPTS AND THEN FINALLY STARTED. THIS IS EXTREMELY DANGEROUS AND TO THINK IT COULD HAPPEN WITH MY KID IN THE CAR. WE WILL BE SETTING UP AN APPOINTMENT TO HAVE IT LOOKED AT AGAIN. ALSO, THE SHIFTING OF GEARS IN THE CAR IS ROUGH BETWEEN FIRST AND SECOND GEARS. IT'S ALWAYS BETWEEN 25-30 MPH WHEN THE HARD SHIFT HAPPENS. IT'S LIKE THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. AGAIN, THE DEALERSHIP CAN'T REPLICATE IT AND WE SHOULD RECORD IT HAPPENING. THEY DID A TRANSMISSION SERVICE AS PART OF THE STANDARD MILEAGE SERVICE RECOMMENDATION AND THOUGHT THAT MAY FIX IT. IT DID NOT.
Electrical system, Oct 14, 2019
THE BLUE TOOTH FEATURES ARE NOT RELIABLE. THE FEATURE THAT ALLOWS ME TO VERBALLY TELL THE CAR TO CALL SOMEONE IS NOT CONSISTENTLY RESPONSIVE. WHEN I MAKE A CALL FROM MY PHONE, THE CAR DOESN'T ALWAYS PICK IT UP. INCOMING CALLS CONSISTENTLY COME IN CORRECTLY. I CALLED VAN'S HONDA IN GREEN BAY WISCONSIN AND WAS TOLD THAT THIS IS NOT AN ISSUE WITH THE HONDA AND THEY RECOMMENDED THAT I CALL THE CELL PHONE PROVIDER. THEY EXPLAINED THIS IS AN I PHONE ISSUE. CAR IS IN MOTION. IT HAS HAPPENED IN MY DRIVEWAY, ON CITY STREETS AND ALSO ON THE HIGHWAY. VERY UNRELIABLE.
Electrical system, Sep 20, 2019
I NOTICED THAT AUTO IDLE WOULD RANDOMLY TURN OFF AND ON THE CARS ELECTRICITY FOR A SECOND. TODAY, AFTER STOPPING FOR TRAFFIC, THE AUTO IDLE KICKED IN AND THE CAR STALLED IN NEUTRAL. WARNING LIGHTS APPEARED AND I TRIED TO FOLLOW THE INSTRUCTIONS TO RESTART THE CAR, BUT IT WOULDN'T RESTART. I WAS UNABLE TO TURN THE CAR OFF. I KEPT TRYING FOR ABOUT 3 MINUTES AND FINALLY THE CAR TURNED OF AND I WAS ABLE TO START THE CAR AGAIN.
Electrical system, Engine, Aug 26, 2019
HAVE A 2017 HONDA PILOT TOURING WITH 39K MILES. USUALLY THE CAR GOES INTO 'ACCESSORY' MODE WHEN THE AUTO IDLE STOP KICKS IN BUT A COUPLE OF MONTHS AGO SOMETHING NEW STARTED- I EXPERIENCED A TOTAL STALL FOR THE FIRST TIME, AND IT HAS HAPPENED 3 MORE TIMES SINCE. THE CAR TURNED COMPLETELY OFF, BUT IT DID NOT RESTART AUTOMATICALLY. THE DASHBOARD WAS LIT UP WITH PROBLEMS. I PUT THE CAR IN PARK AND FRANTICALLY TRIED TO RESTART IT AS I WAS ON A HIGHWAY IN TRAFFIC. ONCE IT WAS RESTARTED, I DISABLED AUTO IDLE STOP AND I'VE BEEN DISABLING IT EVER SINCE. HOWEVER, THIS IS A MANUAL FIX AND IS NOT ALWAYS SOMETHING ONE REMEMBERS TO DO, ESPECIALLY SINCE WE HAVE A NEW 16-YEAR-OLD DRIVER ENTERING THE FRAY IN OUR HOME SOON. AFTER RESEARCHING THIS EXTENSIVELY ONLINE, THERE APPEARS TO BE A KNEE-JERK REACTION FROM HONDA TO REPLACE THE BATTERIES IN THESE AFFECTED VEHICLES, BUT IT IS NOT STOPPING THE ISSUE, ACCORDING TO MULTIPLE ACCOUNTS. THE NHTSA HAS MANY DOCUMENTED CASES OF THIS AND IT IS AN OBVIOUS SAFETY ISSUE, BUT NO RECALL IS YET IN PLACE. CALLED HONDA USA CUSTOMER SERVICE AT 9:30 AM TODAY AND VERIFIED THERE ARE NO RECALLS REGARDING THIS PROBLEM AND IF THE CAR IS OUT OF WARRANTY THAT THERE WOULD BE NO FINANCIAL RELIEF FOR NECESSARY PARTS/LABOR RELATED TO THIS ISSUE.
Electrical system, Service brakes, Aug 20, 2019
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE TRAVELING ON AN INCLINE. ALSO, THE BRAKE PEDAL WAS SOFT AND TRAVELED TO THE FLOORBOARD WHEN BEING DEPRESSED. IN ADDITION, THE COLLISION AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO RYAN HONDA OF MINOT (3701 S BROADWAY, MINOT, ND 58701, 701-852-1111) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE CONTACT ALSO STATED THAT CERTAIN ELECTRICAL FEATURES ON HER VEHICLE SPORADICALLY FAILED TO OPERATE WHEN NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Electrical system, Oct 6, 2018
MY WIFE WAS DRIVING THE VEHICLE ON 09-27-18 AND THE VEHICLE LOST POWER, THE DASH LIT UP ORANGE, AND SEVERAL WARNING LIGHTS CANE ON AND STARTED BEEPING. AS SHE ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD, THE ISSUE RESET ITSELF, AND THE VEHICLE RESUMED POWER AGAIN. THE VEHICLE WAS TAKEN TO HONDA FOR A FINAL REPAIR FOR TRANSMISSION ISSUES THE FOLLOWING DAY. IT IS 9 DAYS LATER AND THE VEHICLE IS STILL NOT REPAIRED. PER THE SERVICE ADVISOR, THE DEALERSHIP HAS REPLACED 3 WIRING HARNESSES UNDER THE DASH THAT THEY SAY WERE DEFECTIVE FROM THE FACTORY, ALONG WITH 2 MODULES. THE VEHICLE IS UNSAFE TO DRIVE IN ITS CURRENT STATE, AS IT ITERMITTENTLY LOSES POWER. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP IN AUGUST DUE TO THE PUSH BUTTON TRANSMISSION GOING INTO NEUTRAL WHILE DRIVING, AND LOSING FORWARD POWER. THE VEHICLE WOULD NOT GO INTO PARK OR NEUTRAL.
Electrical system, Sep 17, 2018
EVERY FEW DAYS WE GET A INDICATOR THAT READS 'KEYLESS START SYSTEM PROBLEM'. HAVE REPLACED THE BATTERY IN FOBS, NO CHANGE. INDICATOR COMES ON WHEN STARTING THE VEHICLE & STAYS ON UNTIL TURNED OFF, MAY OR MAY NOT COME BACK THE NEXT TIME STARTING IT.
Power train, Electrical system, Engine, Aug 4, 2018
THE VEHICLE HAS STARTED JERKING WHILE ACCELERATING.
Power train, Electrical system, Jul 10, 2018
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD AND THE WINDOWS FUNCTIONED INDEPENDENTLY. THE DEALER (SERRA HONDA GRANDVILLE, 4260 KENOWA AVE SW, GRANDVILLE, MI) WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. *TT *TR
Electrical system, Jun 17, 2018
THIS IS THE 4TH TIME NOW THAT WE HAVE HAD TO BRING OUT PILOT IN TO BE SERVICED FOR THE SAME THING. WHEN WE TURN THE CAR ON, MULTIPLE ERRORS COME ON OUT OF NOWHERE. POWER STEERING, THE SPEEDOMETER AND MANY OTHER THINGS STOP WORKING. THEY RESET IT AND IT HAPPENS AGAIN. THEY HAVE CHANGED THE BATTERY AND DONE SOMETHING WITH THE ALTERNATOR BUT NEITHER OF THESE THINGS FIXED THE ACTUAL PROBLEM.
Electrical system, Nov 11, 2017
THIS IS THE 6TH PHOTO UPLOADED FROM THE PREVIOUS 5 THAT HAVE ALREADY BEEN SENT.
Electrical system, Nov 11, 2017
STARTED VEHICLE AND GETTING READY TO BACK OUT OF GARAGE AND SUDDENLY THESE SIX PROBLEM LIGHTS CAME ON IN DASHBOARD!