2017 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 926 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 Pilot model years with reports.
Of the 2017 reports, 9 involved a crash and 5 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Representative owner complaints
926 reports, newest first.
Other or unspecified, Fuel/propulsion system, Apr 23, 2021
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
Electrical system, Engine, Apr 22, 2021
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE SHUT-OFF WHILE DEPRESSING THE BRAKE PEDAL. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE POLICE WERE CALLED TO SCENE AS MULTIPLE ATTEMPTS TO SHIFT THE VEHICLE INTO NEUTRAL OR TO RESTART THE VEHICLE FAILED. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND RECEIVED A POLICE ESCORT TO WEST BROAD HONDA (7014 W BROAD ST, RICHMOND, VA 23294) HOWEVER, A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Electrical system, Other or unspecified, Apr 15, 2021
MY 2017 HONDA PILOT ELITE IS EQUIPPED WITH THE AUTO START/STOP "FEATURE". THIS FEATURE CAN BE DISABLED, BUT NOT PERMANENTLY - YOU HAVE TO REMEMBER TO TURN IT OFF EVERY TIME YOU START THE CAR. SEVERAL TIMES OVER THE LAST FEW MONTHS MY CAR HAS TOTALLY DIED WHEN I'M AT STOP LIGHTS OR INTERSECTIONS. THE AUTO START/STOP FEATURE ENGAGES AND SHUTS THE ENGINE OFF, BUT WHEN I TAKE MY FOOT OFF THE BRAKE THE ENGINE SPUTTERS AND DIES, AND THE CAR MOVES TO NEUTRAL. I'VE FIGURED OUT AT THIS POINT THAT I NEED TO SHIFT TO PARK, AND THEN PUSH THE START BUTTON, BUT SOMETIMES IT TAKES SEVERAL TRIES TO START. THE LAST TIME THIS HAPPENED I WAS IN THE MIDDLE OF THE BUSIEST INTERSECTION IN TOWN WITH CARS WHIZZING AROUND ME. IT WAS ABSOLUTELY TERRIFYING. TODAY I TOOK THE CAR TO THE HONDA DEALER AND THEY SAID THAT THEY COULDN'T RECREATE IT (IT DOESN'T HAPPEN EVERY TIME) AND THERE'S NO ERROR CODE SO "AT THIS POINT" THERE'S NOTHING THEY CAN DO. THEY SAID THEY'D NOT HEARD OF THIS ISSUE BEFORE, BUT A QUICK GOOGLE SEARCH TURNED UP MANY FORUMS ON WHICH PEOPLE ARE RAISING THIS VERY DANGEROUS, POTENTIALLY DEADLY ISSUE. HERE'S A SAMPLE: HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/ HTTPS://WWW.CARPROBLEMZOO.COM/HONDA/PILOT/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP HTTPS://COMMUNITY.CARTALK.COM/T/2017-HONDA-PILOT-STALLING-AT-INTERSECTIONS/161704 HTTPS://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2016/ENGINE/ENGINE.SHTML HTTPS://WWW.VEHIE.COM/COMPLAINTS/HONDA?VEHIE_MODEL=PILOT I'M NOW LOOKING AT TRADING THIS CAR IN FOR A VEHICLE THAT DOESN'T HAVE THIS "FEATURE" BUT AM WORRIED ABOUT THE FAMILY THAT PURCHASES THE CAR - IT'S NOT FAIR TO THEM. PLEASE MAKE HONDA RECALL THE VEHICLES WITH THIS "FEATURE" AND LET US DISABLE THE FEATURE PERMANENTLY, RATHER THAN EVERY TIME WE START THE CAR.
Power train, Electrical system, Engine, Apr 13, 2021
VEHICLE WILL NOT RESTART AFTER ENGINE AUTO IDLE ENGAGES. WHEN LIFTING FOOT OFF THE BRAKE TO BEGIN DRIVING CAR WILL NOT RESTART AND SAYS YOU MUST GO INTO PARK AND PRESS BRAKE. RADIO AND LIGHTS ARE STILL ON. EVEN AFTER SHIFTING INTO PARK AND PRESSING BRAKE IT WILL NOT START. AFTER REMOVING FOOT FROM BRAKE AND PRESSING STOP CAR WILL COMPLETELY TURN OFF. WE CAN THEN PRESS START AND CAR WILL USUALLY START WITHIN THREE OR FOUR TRIES. THIS HAS HAPPENED ABOUT 10 TIMES, WITH THE LAST BEING IN THE CENTER LANE OF A MAJOR FREEWAY. TRAFFIC CAME TO A STOP AND WHEN WE STARTED GOING AGAIN I WAS COMPLETELY STUCK IN THE MIDDLE LANE WITH CARS GOING ALL AROUND ME. HAS ALSO HAPPENED MULTIPLE TIMES AT STOPLIGHTS AND IN DRIVE THROUGHS. I TRY AND ALWAYS DISABLE THIS FEATURE BUT FORGET SOMETIMES.
Electrical system, Fuel/propulsion system, Apr 12, 2021
WHILE AT A RED LIGHT, THE AUTO IDLE ENGINE FEATURE COMPLETELY STALLS THE VEHICLE. THIS HAS HAPPENED MORE TIMES THAT I CAN COUNT AT THIS POINT. BASICALLY, IF I LEAVE THE FEATURE ON, AT SOME POINT IN ROUTE, IT WILL STALL. OF COURSE, I HAVE BROUGHT IT IN SEVERAL TIMES TO THE DEALERSHIP TO BE TOLD THAT NOTHING IS WRONG WITH THE VEHICLE AND THE COMPUTER DOESN'T REGISTER/READ ANY KIND OF CODE OR ERROR. WHEN THE BRAKE PEDAL IS COMPLETELY DEPRESSED, THE VEHICLE SHUTS DOWN, RADIO, LIGHTS EVERYTHING. WHEN THE BRAKE IS RELEASED, IT SEEMS TO TRY TO FIRE UP, BUT STALLS INSTEAD. LIGHTS ARE PROJECTED ONTO THE DASH SAYING "TO START ENGINE: BRAKE + PEDAL". THIS DOES NOT IMMEDIATELY START THE CAR. IT TAKES SEVERAL TRIES AND LATELY I HAVE FOUND THAT I HAVE TO KEEP MY FOOT OFF OF THE PEDAL AND HIT THE START BUTTON TO TURN "OFF" THE VEHICLE (EVEN THOUGH IT IS ALREADY STALLED). THEN, I CAN START IT. I AM ALWAYS IN A BUSY INTERSECTION AT A RED LIGHT WHEN THIS OCCURS WHICH IS FRIGHTENING. IT HAS TAKEN UP TO TWO MINUTES TO GET IT RESTARTED AND LIGHTS HAVE TURNED GREEN, HORNS HAVE BEEN BLASTED AND I HAVE BEEN SWERVED AROUND BY ONCOMING (BEHIND) VEHICLES.
Electrical system, Other or unspecified, Apr 6, 2021
THIS PROBLEM INVOLVES THE AUTO-IDLE STOP FEATURE OF MY VEHICLE. WHILE STOPPED IN A LONG LINE OF CARS, AND THE BRAKE PEDAL DEPRESSED, I HAD BEEN MOVING FORWARD SLOWLY IN THIS LINE. EACH TIME I TAKE MY FOOT OFF THE BRAKE PEDAL, THE ENGINE RESTARTS AUTOMATICALLY, AND I PULL FORWARD. THEN, WHEN I HIT THE BRAKE AGAIN AND STOP, THE ENGINE SHUTS OFF, BUT USUALLY GOES INTO ACCESSORY MODE. FIRST, THIS STARTED TO MALFUNCTION AND THE RADIO, ELECTRICAL SYSTEM WOULD SHUT DOWN, INCORRECTLY, THEN RESTART ONCE I TOOK MY FOOT OFF THE BRAKE. BUT THEN, ON THIS PARTICULAR SATURDAY, WHEN I TOOK MY FOOT OFF THE BRAKE ONE PARTICULAR TIME...THE CAR DID NOT RESTART. THE WHOLE CAR, ELECTRICAL SYSTEM AND EVERYTHING SHUT DOWN. I THEN TRIED TO MANUALLY RESTART THE CAR BY PUTTING THE CAR IN PARK, DEPRESSING THE BRAKE PEDAL, AND PRESSING THE START BUTTON. THE CAR JUST CLICKED, AND ALL THE LIGHTS ON THE DASH WERE FLASHING ON AND OFF. THE CAR WOULD NOT RESTART!! I TRIED OVER AND OVER, AND NOTHING! I HAD 40 + CARS BEHIND ME IN THIS LINE! EVERYONE WAS BEEPING THEIR HORN AND IMPATIENT. I THEN TRIED TO PUT THE CAR IN NEUTRAL SO I COULD TRY TO PUSH THE CAR OUT OF THE WAY AND THE LINE....BUT THE DASH WARNING MESSAGE SAID THE CAR COULD NOT BE PUT IN NEUTRAL WITHOUT THE CAR BEING STARTED!! THE CAR WAS DEAD! I COULDN'T MOVE IT, I COULDN'T TURN ON EMERGENCY FLASHERS, NOTHING! IT WAS A BAD SITUATION. I HAD TO CALL A FRIEND TO BRING JUMPER CABLES TO JUMP START THE CAR. BUT IT CLEARLY WAS NOT A BATTERY ISSUE. THE BATTERY WAS CHECKED AFTER I GOT THE CAR STARTED AGAIN...AND IT IS FULLY CHARGED! SO THIS WAS CLEARLY A PROBLEM WITH THE AUTO- IDLE STOP FEATURE!! I DID SOME ONLINE RESEARCH AND FOUND THOUSANDS OF ONLINE COMPLAINTS ABOUT THIS EXACT ISSUE! IT'S PUT MANY PEOPLE IN VERY DANGEROUS SITUATIONS. I REPORTED THIS TO HONDA USA CUSTOMER SERVICE. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL PUT IN EFFECT!
Engine, Apr 1, 2021
I HAVE A 2017 HONDA PILOT TOURING AWD (PURCHASED IN DEC 2017) AND EXPERIENCED THE AUTO-IDLE STOP STALL NUMEROUS TIMES. THE ISSUE OCCURS WHEN THE CAR IS STOPPED (AT A TRAFFIC LIGHT) AND THE AUTO ENGINE IDLE IS ON, WHEN I LIFT THE BRAKE TO PRESS THE ACCELERATOR, THE CAR SHUTS OFF THE ENGINE COMPLETELY, PUTS ITSELF IN NEUTRAL OR PARK, AND REQUIRES ME TO PUT THE CAR IN PARK (IF NOT THERE ALREADY) AND RESTART (PRESS BRAKE AND IGNITION BUTTON). I THEN STRUGGLE TO START THE CAR (ATTEMPTING MULTIPLE TIMES) AND RESTORE IT TO DRIVE. THIS IS A MAJOR SAFETY ISSUE THAT OCCURS IN THE MIDDLE OF TRAFFIC. I CAN'T IMAGE STOPPING ON A RAILROAD TRACK FOR ANY SUSTAINED TIME. IT SHOULD BE IMMEDIATELY ADDRESSED WITH HONDA FOR RECALL ACTION.
Electrical system, Other or unspecified, Fuel/propulsion system, Mar 29, 2021
AUTO IDLE STOPPED ENGINE WAITING IN TRAFFIC AND THEN IT WOULD NOT RESTART. I TOOK MY FOOT OFF THE BRAKE, PRESSED THE GAS AND NOTHING WOULD WORK. EVENTUALLY, I WAS ABLE TO GET THE VEHICLE IN PARK, TURN IT "OFF" AND THEN TURN IT BACK ON.
Other or unspecified, Fuel/propulsion system, Mar 23, 2021
I GOT A WARNING ON MY DASHBOARD SAYS "EMISSIONS SYSTEM PROBLEM" MY VEHICLE HAS ONLY 58K MILES ON IT. I CHECKED THE RECALL BUT IS NOT THERE. I CHAT ONE OF THE AGENT "RENEE' TOLD ME TO FILE COMPLAINT IF I WANT. IS MY VEHICLE STILL UNDER WARRANTY FOR THIS ISSUE? THANK YOU.
Engine, Mar 22, 2021
WHILE STOPPED AT AN INTERSECTION WITH THE BRAKE PEDAL DEPRESSED AND THE AIRCONDITIONING ON, THE ENGINE WENT INTO IDLE/FUEL SAVING SHUT DOWN MODE AS EXPECTED. WHEN THE BRAKE PEDAL WAS RELEASED AND THE ACCELERATOR PRESSED TO MOVE FORWARD AGAIN, THE ENGINE STALLED OUT AND NUMEROUS DASH WARNING LIGHTS ILLUMINATED. I PUT THE CAR IN THE PARK AND WAS ABLE TO RESTART THE CAR, BUT ONLY AFTER SEVERAL ATTEMPTS. FORTUNATELY I WAS IN MY NEIGHBORHOOD AND NOT AT A BUSY INTERSECTION IN HEAVY TRAFFIC. THIS IS THE FIRST OCCURRENCE I'VE HAD. I HAVE NO IDEA WHY THE PROBLEM OCCURS OTHER THAN THE IDLE SWITCH, IF THERE IS SUCH A THING, IS FAILING. I BOUGHT THE CAR NEW IN VA, DEC 2017 AND IT HAS ONLY 18000 MILES, NOW IN FL. I'VE JUST READ NUMEROUS OTHER COMPLAINTS RELATING THE SAME OR SIMILAR SITUATIONS. MANY PEOPLE REPORT THE SITUATION WORSENS WITH TIME AND MOST HAVE HAD NO RESOLUTION FROM THEIR HONDA DEALERSHIPS. ISN'T IT TIME FOR HONDA TO BE TOLD TO FIX THIS PROBLEM BEFORE SOMEONE HAS AN ACCIDENT OR GETS INJURED??
Electrical system, Other or unspecified, Mar 9, 2021, fire
FEW MINUTES AFTER MY WIFE GOT HOME THE CAR ALARM BEGAN BEEPING AND THERE WAS A FIRE COMING FROM THE ENGINE OF THE CAR. WE CALLED 911 AND THE FIRE KEPT GETTING BIGGER. ONCE THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE WE SAW A HUGE DAMAGE ON THE CAR. WE DON'T KNOW HOW THE FIRE COULD HAVE STARTED WHILE THE ENGINE WAS OFF . WE ARE CONCERNED ABOUT THE SAFETY OF THIS COMPANY'S CAR.
Electrical system, Other or unspecified, Mar 5, 2021
THE VEHICLE WHEN STOPPED OR AT LOW SPEEDS WHEN IDLING, FLIPS FROM DRIVE TO NEUTRAL. THE THE BATTERY LIGHTS RED AND THE OIL LIGHTS RED ON THE DASH. THE VEHICLE SEEMINGLY SHUTS OFF. YOU HAVE TO PUT IT IN PARK, PRESS THE START/STOP BUTTON AND THE VEHICLE RESTARTS. IT GENERALLY HAPPENS SEVERAL TIMES IN A ROW EPISODICALLY, BUT NOT OVER LONG STRETCHES OF TIME. IT SEEMS IMPOSSIBLE TO REPLICATE UNTIL IT HAPPENS THE NEXT TIME.
Power train, Mar 4, 2021
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL, WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WORKED AS DESIGNED. THE VEHICLE WAS TAKEN TO D-PATRICK HONDA (4300 E DIVISION ST, EVANSVILLE, IN 47715, (812) 477-6201) BUT, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. Consumer stated failure occurred multiple times since the report. When the consumer accelerates, let off, and re-accelerate, sometimes it's not in any gear and just revs up.
Electrical system, Engine, Mar 2, 2021
AUTO ENGINE IDLE WILL NOT START THE CAR BACK UP SOMETIMES. IF I FORGET TO DISABLE THE AUTO ENGINE AUTO BEFORE EACH TRIP, SOMETIMES WE WILL STOP AT A LIGHT OR STOP SIGN AND THE ENGINE SHUTS OFF LIKE IT IS SUPPOSED TO. THE PROBLEM IS THAT PERIODICALLY, THE ENGINE WILL NOT START BACK UP WHEN WE ARE READY TO GO. THE WHOLE CAR SHUTS OFF AND THERE IS A SPECIFIC ORDER OF PRESSING THE BRAKE AND PUSHING BUTTONS THAT WE HAVE TO GO THROUGH TO START THE CAR BACK UP. VERY DANGEROUS WHILE SITTING IN TRAFFIC. HAS HAPPENED NUMEROUS TIMES. HAVE TAKEN TO DEALERSHIP NUMEROUS TIMES WITH NO SOLUTION. I HAVE A VIDEO OF IT AFTER IT IS SHUT DOWN, BUT CANNOT ATTACH IT BECAUSE IT IS MORE THAN 5MB.
Other or unspecified, Feb 27, 2021
KEYLESS START SYSTEM PROBLEM - SEEMS TO BE A COMMON OCCURS ON HONDA PILOT. GOT THE ERROR AROUND 60K MILES. 90% OF THE TIME IT COMES ON. MY CAR NO LONGER LOCKS ON ITS OWN WHEN I WALK AWAY.
Steering, Power train, Feb 15, 2021
TIENE UN BOTE DE ACEITE Y SE ME ENCENDI LA SEAL DE PROBLEMA EN LA TRANSMISIN MIENTRAS IBA RODANDO POR LA AUTOPISTA
Fuel/propulsion system, Feb 12, 2021
2017 HONDA PILOT, EMISSIONS LIGHT CAME ON AROUND 50,000. SERVICE LIGHT CAME ON AT HIGHWAY SPEEDS. CODES WERE PO301, PO219A. HONDA SERVICE CONFIRMED 2016 PILOTS AND SOME 2017 PILOTS RECEIVED AN EXTENDED WARRANTY, COVERING REPAIR OF THE FUEL INJECTORS. THIS SPECIFIC VIN WAS OUT OF RANGE. MECHANIC HAD TO REPLACE THE FUEL INJECTORS TO REMEDY THE ISSUE. HONDA AMERICA ADVISED ME TO DO THE REPAIR AND SEE IF A WARRANTY IS EXTENDED.
Electrical system, Feb 7, 2021
ELECTRICAL ISSUES INCLUDE KEYLESS ENTRY SYSTEM FAILURE, AUTO-LOCK NO LONGER LOCKING THE VEHICLE AS YOU WALK AWAY FROM IT, CRASH MITIGATION SYSTEM FAILURE, RADIO STATIONS NO LONGER COMING IN CLEAR. HAS HAPPENED SEVERAL TIMES AND THE DEALERSHIP SAYS THAT THEY HAVE ADJUSTED SOMETHING BUT THEN IT HAPPENS AGAIN.
Electrical system, Exterior lighting, Feb 7, 2021
THE KEYLESS START SYSTEM PROBLEM LIGHT WILL NOT SHIFT OFF. *TR
Structure, Jan 7, 2021
PEARL WHITE PAINT PEELING OFF TOP PANEL OF LIFT GATE.
Engine, Jan 6, 2021
THE HONDA PILOT IS EQUIPPED WITH AN IDLE-STOP, WHERE THE ENGINE SHUTS DOWN TO SAVE ON FUEL ECONOMY WHEN FOR EXAMPLE STOPPED AT A STOPLIGHT. OVER THE LAST YEAR I HAVE HAD MAJOR ISSUES WITH THE IDLE STOP FEATURE 10-12 TIMES. I WILL BE STOPPED AT A LIGHT, FEEL THE ENGINE SHUT OFF, THEN WHEN IT IS CLEAR TO GO I MOVE MY FOOT FROM THE BRAKE TO THE GAS AND THE ENGINE WILL KILL. THE CAR HAS THEN KILLED WHILE IN DRIVE SO I HAVE HAD TO FRANTICALLY GET THE CAR TO PARK, AND TRY TO RESTART. HOWEVER, IT USUALLY TAKES A MINUTE OR TWO TO GET THE CAR TO START UP AGAIN. A FEW TIMES CARS WE COMING AROUND A CORNER AND I WAS STILL STOPPED AT THE NOW GREEN LIGHT. IT WAS VERY SCARY BEING STALLED IN NOW MOVING TRAFFIC. I HAVEN'T FIGURED OUT IF THERE IS SOMETHING THAT MAKES IT KILL, IT JUST SEEMS TO BE SPORADIC. WHEN I TOOK IT INTO HONDA TO HAVE IT CHECK OUT THEY SAID THEY COULDN'T SEE ANY ISSUES AND COULDN'T GET THE CAR TO REPLICATE WHAT I HAD DESCRIBED. I HAVE READ ABOUT MANY OTHER DRIVERS EXPERIENCING THIS SAME STALLING ISSUE FROM THE IDLE STOP, BUT HONDA IS NOT DOING ANYTHING TO HELP CUSTOMERS. HAVING YOUR CAR KILL ON YOU IN THE MIDDLE OF THE ROAD OVER AND OVER AGAIN IS A VERY NERVE RACKING FEELING.
Engine, Jan 6, 2021
WHEN THE AUTO STOP START IS ON WHEN STOPPED AT A TRAFFIC LIGHT OR ANY STOP FOR THAT MATTER THE CAR SOMETIMES STALLS OUT OR IT HAS A DELAYED RESTART WHERE THE RADIO AND CAR SOUNDS LIKE IT TURNS OFF AND THEN BACK ON AND THEN YOU CAN GO. SOMETIMES IT COMPLETELY STALLS AND YOU HAVE TO PUT THE CAR IN PARK AND RESTART IT. IT STARTED HAPPENING RANDOMLY NOW IT IS HAPPENING MORE OFTEN. IT HAPPENS A LOT WHEN I AM DRIVING AROUND TOWN IT HAS NOT HAPPENED WHEN I WAS DRIVING ON THE HIGHWAY.
Electrical system, Jan 3, 2021
STOPPING THE FULL ELECTRICAL SYSTEM TURNS ON THEN OFF. THIS HAPPENED AT TRAFFIC LIGHTS IN THE CITY, ON A HILL WITH STOP SIGN IN SAN FRANCISCO OR CITY, IT ALSO HAPPENS IN DRIVE THROUGH BASICALLY WHENEVER YOU STOP FROM A MOVING MOTION. THE DASH INFORMATION SYSTEM FLASHES AND FLICKERS, THE PILOT THEN HAS TO BE PUT INTO PARK AND PUSH START BUTTON TO TURN THE MOTOR BACK ON. THIS HAS.BEEN DANGEROUS AS THIS ISSUE HAS BURNED OUT A BATTERY AND HAD TO TOW THE PILOT TO THE DEALERSHIP AND THEY DIDN'T REIMBURSE AND SAID IT WAS A MAINTENANCE BATTERY ISSUE. I HAVE FOLLOWED MY WIFE IN ANOTHER CAR AND THE TAIL LIGHTS AND THE LICENSE PLATE LIGHT FLICKER. THIS IS INTERMITTENT AS THE DEALERSHIP WILL NOT INVESTIGATE AS THEY CAN'T DUPLICATE THIS ISSUE,
Structure, Jan 1, 2021
THE DESIGN FLAW CAUSES THE HOOD TO MOVE EXCESSIVE DURING WINDY DAYS. IT'S MUCH MORE NOTICEABLE DURING HIGHWAY SPEEDS. THE HOOD FLEXES AND MOVES UP AND DOWN AS YOU DRIVE IN WINDY DAYS. DURING MY LIFE TIME I HAVE DRIVEN MY DIFFERENT VEHICLES INCLUDING VANS AND EVEN RV BUT NEVER SEEN A HOOD THAT MOVES THIS MUCH. IT'S VERY DANGEROUS OVER TIME AS METALS OR BOLTS COULD SIMPLY GIVE. THIS HOOD COULD ONE DAY FLY OFF AND HURT OR KILL SOMEONE.
Power train, Electrical system, Engine, Dec 27, 2020
THE CAR WOULD NOT GO INTO REVERSE AND WHEN IT FINALLY DID AND WE PULLED OUT WE RECEIVED A TRANSMISSION PROBLEM WARNING