2017 Honda Pilot
Problems, recalls and owner-reported issues
Engine is the leading concern among 926 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 Pilot model years with reports.
Of the 2017 reports, 9 involved a crash and 5 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Representative owner complaints
926 reports, newest first.
Vehicle speed control, Jan 18, 2018
THE ADAPTIVE CRUISE CONTROL SYSTEM IS DANGEROUS. THE VEHICLE SLAMS ON THE BRAKES WHEN APPROACHING VEHICLES AHEAD AND THE VEHICLE BEHIND ME THEN HAS TO SLAM ON THEIR BRAKES. THIS HAS HAPPENED MULTIPLE TIMES. SO FAR I HAVE AVOIDED AN ACCIDENT, BUT THERE HAVE BEEN TIMES THAT IT WAS A VERY CLOSE CALL. THE VEHICLE BEHIND ME HAD TO SWERVE TO ANOTHER LANE TO AVOID HITTING ME. THE SYSTEM IS VERY JERKY, SPEEDING UP AND SLOWING DOWN WHEN FOLLOWING A VEHICLE AHEAD. IT WILL SPEED UP BY 2-3 MPH AND THEN SLOW DOWN AND SPEED UP AGAIN. I HAVE MADE SURE THAT THE WINDSHIELD IS CLEAR TO ALLOW FOR THE CAMERA TO SEE THE VEHICLE IN FRONT OF ME. I HAD A PREVIOUS FORD MOTOR VEHICLE AND THEIR ADAPTIVE CRUISE CONTROL WORKED WONDERFULLY.
Seat belts, Jan 15, 2018
THE DRIVERS SEATBELT IS VERY SMALL AND LIMITING. AS A PERSON OF LARGER SIZE (NOT OBESE) I AM BARELY ABLE TO FASTEN THE SEATBELT COMFORTABLY UNLESS I SCOOT THE SEAT ALL THE WAY BACK, AT THAT POINT I CANNOT REACH THE PEDALS. I AM UNABLE TO LEAN FORWARD TO LOOK FOR IT ONCOMING TRAFFIC SAFELY. THE DEALERSHIP REPORTS THAT THIS IS NORMAL FOR THE DRIVERS SIDE TO BE SMALLER AND I SHOULD GET A SEAT BELT EXTENDER (AFTER MARKET). THE PASSENGER SIDE FITS PERFECTLY. UNACCEPTABLE.
Other or unspecified, Service brakes, Jan 14, 2018
THIS MIGHT BE AN UNKNOWN ISSUE, BUT UPON STARTUP, THE BRAKE PEDAL IS VERY STIFF AND HARD. FEW TIMES, I COULDN'T START THE CAR BECAUSE THE BRAKE WAS SO STIFF, I COULDN'T PRESS ON IT WITH MY FOOT, AND IT WENT INTO ACCESSORY MODE. I TOOK IT TO 3 DIFFERENT DEALERS, THEY KEEP TELLING ME THAT IT'S NORMAL. ADVANTAGE HONDA TRIED REPLACING THE BATTERY, BUT THAT DIDN'T HELP. ALL THEY COULD DO IS A MULTIPOINT DIAGNOSTIC ON IT, WHERE THE COMPUTER WON'T SHOW ANYTHING. DEALERS ARE TELLING ME IT'S NORMAL, BUT WHY IS MY NEIGHBOR'S 2017 HONDA PILOT NOT GIVING HIM THE SAME PROBLEM? IT CAN'T BE NORMAL BECAUSE WHEN I FIRST PURCHASED THE CAR IN AUG. 2017, AND UP UNTIL MID OCT. 2017, THE BRAKE PEDAL WAS FINE. THEN AFTER THAT, IT ONLY HAPPEN OVERNIGHT, THEN NOW IT'S HAPPENING EVERY TIME I START THE CAR, IT GETS VERY FRUSTRATING WHEN YOU HAVE TO SLAM THE BTRAKE PEDAL IN ORDER TO START THE CAR. I'VE DRIVEN OTHER VEHICLES WITH PUSH BUTTON STARTS FOR MANY YEARS IN THE PAST, AND I'VE NEVER ENCOUNTERED AN ISSUE LIKE THIS. COULD THIS BE AN ISSUE WITH THE HYDRAULIC BRAKE SYSTEM LOOSING VACUUM SUPPLY WHERE DEALERS DON'T WANT TO BOTHER TAKING A CLOSER LOOK AT THE ISSUE BECAUSE THEY DON'T MAKE THAT MUCH MONEY IF IT'S STILL UNDER WARRANTY? I'VE CALLED HONDA OF AMERICA, THEY TOLD ME TO BRING IT TO A DEALER, BUT DEALERS ARE NOT HELPING OR EVEN EXPLAIN WHY IS THE BRAKE PEDAL DOING THAT OTHER THAN SAY IT'S NORMAL. AS SOON AS I START THE CAR, THE CAR RUNS FINE. PLEASE HELP ME UNDERSTAND WHY MY CAR IS LIKE THIS. THANK YOU FOR YOUR HELP.
Other or unspecified, Electronic stability control (ESC), Engine, Dec 31, 2017
TWO TIMES MY 2017 HONDA PILOT WITH ONLY 2600 MILES ON IT HAS LOST ENGINE POWER AT SPEEDS OF 45 PLUS MILES PER HOUR. THE SERVICE ENGINE NOW LIGHT FLASHES ALONG WITH ALL OTHER SYSTEM WARNINGS INCLUDING EMISSION WARNINGS, VEHICLE STABILITY WARNINGS, AND ENGINE POWER FAILURE WARNINGS. I HAVE READ AT LEAST 30 OTHER COMPLAINTS ON THE INTERNET ABOUT THIS HAPPENING. IT IS EXTREMELY DANGEROUS IF THERE IS NO SHOULDER AND TRACTOR TRAILERS BEHIND YOU LIKE HAPPENED TO ME. I WAS FIVE MILES FROM A SAFE EXIT ON AN UPHILL INCLINE. THIS IS A VERY BAD ACCIDENT WAITING TO HAPPEN. CAR ALSO FEELS LIKE IT IS MISFIRING OFTEN LEADING UP TO THESE EVENTS OVER THREE DAYS. VEHICLE IS AT DEALER A SECOND TIME, BUT I AM VERY CONCERNED ABOUT WHAT I WILL BE TOLD. THE FIRST TIME I WAS TOLD NOTHING IS WRONG. FROM WHAT I HAVE RESEARCHED HONDA IS AWARE OF THIS PROBLEM AS EARLY AS FEBRUARY 2016 AND IS STILL NOT ACKNOWLEDGING IT.
Seat belts, Dec 26, 2017
SECOND ROW, DRIVER'S SIDE SEAT BELT FAILED TO RETRACT MAKING IT IMPOSSIBLE FOR PASSENGER TO REMOVE THE BELT AND EXIT THE CAR. SEAT BELT HAD TO BE MANUALLY CUT WITH SCISSORS SO THAT PASSENGER COULD REMOVE THE BELT AND EXIT CAR.
Visibility/wiper, Dec 26, 2017
FRONT SUNROOF SHATTERED SPONTANEOUSLY WHILE VEHICLE WAS IN MOTION AT 45 MPH ON A HIGHWAY. EXTERNAL TEMPERATURE WAS 50 DEGREES.
Visibility/wiper, Dec 22, 2017
SINCE PURCHASING MY 2017 HONDA PILOT IN SEPTEMBER 2017, I HAVE HAD TO REPLACE TWO WINDSHIELDS DUE TO ROCKS KICKED UP BY OTHER VEHICLES. ON A THIRD OCCASION, ANOTHER ROCK CREATED A MINOR CRACK AND CHIP IN THE WINDSHIELD. THE FIRST INCIDENT THAT REQUIRED REPLACING THE WINDSHIELD OCCURRED ON SEPTEMBER 8, 2017, WHILE DRIVING SOUTHBOUND ON U.S. 75 IN RICHARDSON, TX, NEAR THE GEORGE BUSH FREEWAY. THE SECOND INCIDENT REQUIRING WINDSHIELD REPLACEMENT OCCURRED ON NOVEMBER 21, 2017, WHILE DRIVING SOUTHBOUND ON U.S. HIGHWAY 297 NEAR VERNON, TX. THE LATEST INCIDENT THAT RESULTED IN MINOR DAMAGE OCCURRED ON DECEMBER 22, 2017, WHILE DRIVING NORTHBOUND ON U.S. HIGHWAY 75 IN RICHARDSON, TX, NEAR GALATYN PARKWAY. THIS 2017 HONDA PILOT IS THE SECOND HONDA PILOT I HAVE OWNED/LEASED, AND THE PRIOR VEHICLE INCURRED NO GLASS DAMAGE DRIVING THE SAME ROUTE OVER A THREE-YEAR PERIOD. THE OTHER HONDA VEHICLES, ACCORDS, WERE DRIVEN ON THE SAME GENERAL ROUTE SINCE 2008, WITH NO WINDSHIELD DAMAGE. I AM CONCERNED THAT HONDA MAY HAVE REDUCED THE THICKNESS OR QUALITY OF THE WINDSHIELD GLASS OR OTHER MATERIALS USED IN THE WINDSHIELD, OR MADE A DESIGN CHANGE AFFECTING THE WINDSHIELD. WINDSHIELD DAMAGE CAN BE A SERIOUS SAFETY HAZARD REDUCING VISIBILITY WHILE DRIVING.
Structure, Dec 21, 2017
WHEN DRIVING AT HIGHWAY SPEEDS & A TRUCK OR LARGE VEHICLE PASSES ME IN THE ONCOMING LANE, MY HOOD VIBRATES & LIFTS AS IF IT IS BEING BLOWN OPEN. IT'S NERVE RACKING & DISTRACTING SINCE THE CAR IS OTHERWISE QUIET & TIGHT. I'M AFRAID THAT ONE OF THESE TIMES THE HOOD WILL ACTUALLY FLY OPEN. WHEN PARKED, THE HOOD SEEMS TO BE TIGHTLY CLOSED WITH LITTLE OR NO PLAY. IT ONLY OCCURS WHEN AN ON COMING VEHICLE LIKE A SEMI OR BUS PASSES ME FROM FRONT TO BACK. THE NEAREST HONDA DEALER TO OUR CURRENT HOME IS MORE THAN 50 MILES AWAY. I HAVE OWNED MANY OTHER HONDA'S BUT THIS 2017 PILOT IS A NEW BODY DESIGN. THIS PROBLEM OCCURS EVERY TIME WE DRIVE ON HIGHWAYS OR A FAST MOVING LARGE VEHICLE GOES BY. IT HAS DONE IT SINCE WE TOOK DELIVERY OF IT BRAND NEW.
Seat belts, Nov 30, 2017
KNOWN ISSUE- DRIVER SIDE SEAT BELT TOO SHORT TO ALLOW ADEQUATE VISION WHEN MERGING, ETC. MANY CONSUMERS RESORTING TO SEAT BELT EXTENSIONS ONLINE. THIS IS A SAFETY ISSUE- DRIVER BELT EASILY 10 INCHES SMALLER THAN PASSENGER BELT.
Seat belts, Nov 29, 2017
I JUST BOUGHT A NEW PILOT AFTER OWING A 2011 FOR 6 YEARS. I NEVER HAD ANY ISSUES WITH MY 2011 PILOT SEAT BELTS. ON THE 2017 PILOT, THE DRIVER'S SIDE SEAT BELT APPEARS TO BE SEVERAL INCHES SHORTER THAN THE PASSENGER'S SIDE. IT MAKES IT DIFFICULT FOR ME TO BE ABLE TO MOVE THE SEAT TO AN OPTIMAL POSITION BECAUSE IT TRAPS ME IN TOO TIGHTLY IF I MOVE THE SEAT FORWARD OR RAISE IT HIGHER. I AM A SHORTER PERSON AND I'M NOT ABLE TO POSITION MYSELF COMFORTABLY DUE TO THE SHORTER SEAT BELT. INSTEAD I AM FORCED TO SIT LOWER AND ALL THE WAY BACK. HOW IS THIS SAFE?I TOOK IT TO THE DEALER AND THEY EXPLAINED THAT THE DRIVER'S SIDE SEAT BELT IS ATTACHED TO THE FLOOR, WHERE THE PASSENGER'S IS ATTACHED TO THE SEAT, WHICH MAKES THAT SEAT BELT HAVE LOTS OF EXTRA ROOM. THE DEALER SAID I NEED TO PURCHASE AN EXTENDER SINCE THERE IS NO FIX TO THIS PROBLEM, AS "IT IS A DESIGN FLAW". I DON'T FEEL THIS IS A SAFE OPTION. I SHOULD BE ABLE TO USE THE SEAT BELT WITHOUT NEEDING AN EXTENDER. THE SAFETY RATING OF THE CAR IS BASED ON USING THE STANDARD SEAT BELT, NOT AN EXTENDER. PLEASE HAVE THIS ISSUE RECALLED SO THEY CAN EITHER INSTALL A LONGER SEAT BELT OR THEY NEED TO MOVE THE SEAT BELT MOUNTING ON THE DRIVER'S SIDE. (A LONGER SEAT BELT WOULD BE AN EASIER AND LESS COSTLY OPTION, IN MY OPINION.) THANK YOU.
Seat belts, Nov 28, 2017
DRIVER SIDE SEATBELT IS MARKEDLY SHORTER THAN PASSENGER SIDE AS WELL AS OTHER CURRENT YEAR HONDA MODELS. MY WIFE IS SHORTER THAN I AND WHEN SHE POSITIONS THE SEAT, SHE HAS BARELY ANY TRAVEL IN THE BELT. THIS COULD BE VERY DANGEROUS AND APPARENTLY HAS BEEN PREVIOUSLY REPORTED AND IS DOCUMENTED IN VARIOUS FORUMS ON THE INTERNET.
Air bags, Nov 13, 2017
TAKATA RECALL
Electrical system, Nov 11, 2017
THIS IS THE 6TH PHOTO UPLOADED FROM THE PREVIOUS 5 THAT HAVE ALREADY BEEN SENT.
Electrical system, Nov 11, 2017
STARTED VEHICLE AND GETTING READY TO BACK OUT OF GARAGE AND SUDDENLY THESE SIX PROBLEM LIGHTS CAME ON IN DASHBOARD!
Other or unspecified, Nov 11, 2017
I PURCHASED MY 2017 HONDA PILOT BRAND NEW EARLIER THIS SPRING. NEVER HAD TO USE THE HEAT UNTIL FALL CAME AROUND AND I NOTICED THE FRONT DASH HEATS DO NOT WORK WHILE THE VEHICLE IS IN IDLE. I HAVE TAKEN IT IN TO THE DEALERSHIP FOR AN INSPECTION AND IT WAS DETERMINED THERE IS AN ISSUE THAT NEEDS TO BE CORRECTED WITH A SOFTWARE UPDATE FROM AMERICAN HONDA. I'VE BEEN PLAYING PHONE TAG WITH HONDA SINCE AND FINALLY GOT TO SPEAK WITH JAMES (1-800-999-1009 EXT 117753), TODAY FROM AMERICAN HONDA. HE DID NOT ASSURE ME THAT THE ISSUE WAS BEING LOOKED INTO OR THAT THEY WERE WORKING ON SOMETHING TO CORRECT IT. INSTEAD, TOLD ME REPEATEDLY THAT THERE ARE NO ISSUES WITH MY VEHICLE AND IT WAS DESIGNED THAT WAY. HE STATES HE'S SPOKEN WITH MY LOCAL DEALERSHIP WHO HAS CONFIRMED THAT MY HEATERS DO NOT WORK PROPERLY, BUT AGAIN CONTINUED TO TELL ME THERE WERE NO ISSUES WITH MY CAR. OBVIOUSLY THERE WAS A FAULT IN THE DESIGN, AND HE REFUSED TO ADMIT THAT OR OFFER A ADEQUATE RESOLUTION. WHEN I ASKED TO BE ESCALATED HE OFFERED TO CONNECT ME WITH WITH ANOTHER REPRESENTATIVE TO REVIEW MY CASE. I ASSURED HIM I DID NOT WISH TO SPEAK WITH ANOTHER REPRESENTATIVE AND REQUESTED A MANGER AT WHICH POINT HE TOLD ME HE WAS A MANAGER. A MANGER OFFERING TO CONNECT ME TO A REPRESENTATIVE? WHERE'S THE LOGIC IN THAT OR ANY OF THIS? HONDA DOES NOT DESERVE ANYONE'S BUSINESS IF THEY AREN'T WILLING TO MAKE AN EFFORT TO FIND A RESOLUTION.
Structure, Nov 9, 2017
REAR WINDSHIELD SPONTANEOUSLY IMPLODED UPON CLOSING REAR DOOR OF VEHICLE. STATIONARY. NO EXTREME TEMPERATURES (SANTA CRUZ CA) , NO EXTREME CONDITIONS. JUST IMPLODED. I READ COUNTLESS SIMILAR STORIES ONLINE. CHECK EDMUNDS.COM. HI
Vehicle speed control, Oct 28, 2017
IF I SET CRUISE CONTROL AND GO DOWN A HILL OR INCLINE IT DOES NOT MAINTAIN THE CRUISE CONTROL AND CONTINUOUSLY GAINS SPEED UP TO 10-15 MILES OVER WHAT IT IS SET AT. COULD GO HIGHER, BUT I NOTICE IT AND HIT THE BRAKE WHICH SHUTS IT OFF. I BROUGHT THIS TO THE ATTENTION OF THE DEALER WHERE I PURCHASED THE CAR AND THEY SAY THIS IS NORMAL AND THERE IS NOTHING WRONG WITH IT. I DISAGREE AND SEE THIS AS A SAFETY ISSUE.
Vehicle speed control, Sep 20, 2017
THE ADAPTIVE CRUISE CONTROL SYSTEM IS DEFECTIVE AND DANGEROUS. SLAMS ON THE BRAKES WHEN APPROACHING VEHICLES INSIDE CONSIDERED SAFETY ZONES. SLOWS VEHICLE FROM 75-80MPH ON THE FREEWAY TO LESS THAN 60MPH. VEHICLES BEHIND FORCED TO BRAKE TO AVOID COLLISION. CHANGING LANES THE VEHICLE FAILED TO RESUME HIGHWAY SPEEDS IN A ACCEPTABLE MANNER POTENTIALLY CAUSING VEHICLES IN THAT LANE TO BRAKE TO AVOID COLLISION. IN TRAFFIC THE SYSTEM IS SO JERKY IT CAN'T BE USED. THE SYSTEM ALSO FAILS TO RECOGNIZE AN OPEN LANE AND RESUME SPEED. THE SYSTEM ALSO RESPONDS TO VEHICLES TO THE DRIVER'S SIDE LANE AND SLOWS DOWN AND WON'T RESUME SPEED. IN LEFT OR RIGHT TURNS ON THE FREEWAY AT FREEWAY SPEEDS THE SYSTEM REACTS TO VEHICLES ACROSS LANES AND SLOWS THE VEHICLE TO LESS THAN A SAFE OPERATING SPEED CAUSING A POTENTIAL DANGER TO NOT ONLY THE CAR WE ARE IN BUT TO CARS FOLLOWING BEHIND . THE COLLISION AVOIDANCE SYSTEM ALSO MALFUNCTIONS BY THE "BRAKE" WARNING LIGHT COMPING ON FOR SEEMINGLY NO REASON.
Other or unspecified, Aug 30, 2017
ON AT LEAST TWO OCCASIONS, I ACCIDENTALLY PUSHED THE ENGINE START BUTTON WHILE MY CAR WAS IN MOTION. ON ONE OF THESE OCCASIONS I WAS TRYING TO HIT MY EMERGENCY FLASHERS BUT INSTEAD, PUSHED THE ENGINE START/STOP BUTTON. IN DOING SO THE CAR CUT OFF WHILE I WAS IN ACTIVE TRAFFIC. IN ONCOMING TRAFFIC, IT TOOK ME SEVERAL SECONDS TO GET THE CAR RESTARTED. THAT WAS ABSOLUTELY SCARY. ANOTHER INCIDENT WITH MY NEW PILOT IS THE ENGINE IDLE FEATURE. THIS IS THE FEATURE THAT WHILE HOLDING DOWN THE BRAKES, ALLOWS THE CAR TO TURN OFF/REMAIN IDLE TO SAVE GAS. MY INCIDENT WITH THIS FEATURE WAS WHEN I SLOWED DOWN TO TURN THE CORNER, THE IDLE ENGINE FEATURE KICKED IN(I GUESS BECAUSE I HAD SLOWED DOWN TOO MUCH), AND THE CAR WENT INTO THE ENGINE IDLE MODE. THIS AGAIN WAS SCARY AS I WAS MAKING A RIGHT TURN FROM A VERY BUSY, OVER 50 MILES PER HOUR HIGHWAY.
Other or unspecified, Aug 1, 2017
BRAND NEW HONDA PILOT 2017, LESS THAN 4 WEEKS OLD, EX-L, NAVIGATION. 2ND ROW SEAT, PASSENGER SIDE, WINDOW SHATTERED, NORMAL DRIVING CONDITION IN HIGHWAY. NO ROCK OR METAL THAT CRACKED IN. HONDA DEALER (OR) HONDA CORPORATION IS MENTIONING THAT THEY WILL NOT COVER THIS UNDER LIMITED WARRANTY. WAS PRETTY SCARY TO BE INSIDE THE VEHICLE WHEN THIS BURST. VEHICLE WAS ON HIGHWAY, AROUND 55 MILES / HOUR. NOT OPERATING THE WINDOWS.
Power train, Jul 26, 2017
THE TRANSMISSION UNEXPECTEDLY SHIFT INTO NEUTRAL WHILE DRIVING. THIS HAPPENED IN MIDDLE OF THE ROAD AT 6:30 PM. MY SON WAS IN THE VEHICLE AND IT WAS DANGEROUS TO STOP IN THE MIDDLE OF THE ROAD. ACCIDENT CAN OCCUR. NINE-SPEED AUTOMATIC FOR RANDOM DROPS INTO NEUTRAL.
Power train, Jun 22, 2017
ON 6/11/17 WILE I WAS DRIVING I FELT MY CAR 'JERK' WHEN I WOULD PRESS ON THE GAS AND THE CAR WOULD SHIFT GEARS. MY DASHBOARD ALERTED ME THAT THERE WAS A PROBLEM AND I WOULD NEED TO TAKE THIS CAR IN FOR SERVICE. [ATTACHMENT 1] MY VEHICLE ONLY HAD 2040 (ESTIMATED) MILES ON IT AND I'VE ONLY HAD IT FOR 2 MONTHS, HOW COULD THIS BE? WHILE ON THE WAY HOME, THAT SAME DAY, I WAS STOPPED A RED LIGHT WAITING FOR IT TO TURN GREEN FOR ME TO GO. ONCE THE LIGHT WAS GREEN I PRESSED ON THE GAS AND I GOT TO ACCELERATE FOR ABOUT 10 FEET AT THAT POINT THE CAR WAS INOPERABLE. I TRIED SWITCHING GEARS TO DRIVE, REVERSE AND NEUTRAL BUT IT DIDN'T WORK. AT THIS POINT I HAD A DIFFERENT ALERT ON MY DASHBOARD [ATTACHMENT 2]. I QUICKLY PUT MY HAZARDS ON AND LET THE VEHICLE SLOWLY PULL OVER TO THE SIDE OF THE ROAD. AT THAT POINT I PRESSED ON THE BRAKE PEDAL PUT THE CAR INTO PARK AND PUT THE EMERGENCY BRAKE ON. THE VEHICLE WAS SENT VIA TOW TO ROUTE 22 HONDA FOR SERVICE ON 6/12/17. THE VEHICLE WAS RETURNED TO ME ON 6/21/17. I WAS TOLD THAT THE TRANSMISSION WAS REPLACED HOWEVER WHEN I ASKED WHAT EXACTLY WAS WRONG WITH IT THE RESPONSE WAS "WE DO NOT KNOW BUT WE ARE SENDING IT TO HONDA FOR FURTHER REVIEW". I AM FEARFUL OF DRIVING THIS VEHICLE HOWEVER I AM LOCKED INTO THIS LEASE. HONDA DOES NOT KNOW WHAT WENT WRONG AND HOW TO PREVENT IT FROM HAPPENING AGAIN. I FEAR I MAY BE ON THE HIGHWAY AND THIS MAY HAPPEN AGAIN. I TRULY FEAR FOR MY LIFE AND ANY PASSENGERS I MAY HAVE IN MY VEHICLE.
Power train, Engine, May 22, 2017
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND A MESSAGE TO "STOP DRIVING TRANSMISSION PROBLEM" DISPLAYED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS ABLE TO RESTART; HOWEVER, A MESSAGE DISPLAYING "EMISSION SYSTEM PROBLEM" APPEARED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200. THE VIN WAS NOT AVAILABLE.
Seat belts, May 10, 2017
THE DRIVERS SIDE SEAT BELT IS TO CONFINING AND TIGHT THAT IT HINDERS THE MOVEMENT OF THE DRIVER SLOWING REACTION TIME. IT IS UNSAFE. THE DRIVER'S SIDE SEAT BELT DOES NOT EXTEND OUT FAR ENOUGH FOR A SHORT HEAVY PERSON TO PULL THE SEAT BELT AROUND AND BUCKLE IT SO IT IS COMFORTABLE. THE PASSENGER SIDE SEAT BELT HAS NO ISSUE. A VISUAL INSPECTION COMPARING THE 2 SEAT BELTS SHOWS THE DRIVER SIDE SEAT BELT DOES NOT COME OUT OF THE FLOOR AS FAR AS THE PASSENGER SIDE. THIS ISSUE RESULTS IN THE SEAT BELT BEING TO TIGHT AND RESTRICTING THE DRIVERS MOBILITY WHILE DRIVING. THE HONDA DEALER SERVICE DEPARTMENT AND HONDA CUSTOMER SERVICE CONFIRM THIS IS BY DESIGN AND NOTHING CAN BE DONE. THIS IS AN ACCIDENT WAITING TO HAPPEN. HONDA NEEDS TO OFFER A PASSENGER SIDE SEAT BELT CONFIGURATION AND SPECS FOR THE DRIVERS SIDE.
Power train, Apr 29, 2017
VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING. CARR IS AT DEALER. THEY ARE RESEARCHING PROBLEM.