2018 Honda Pilot

Problems, recalls and owner-reported issues

Engine is the leading concern among 440 owner complaints filed for this model year. This is the 8th highest complaint count among 23 Pilot model years with reports.

Complaints by model year
  1. 440

Of the 2018 reports, 9 involved a crash and 2 involved a fire. 11 people were injured.

Primary concernEngine157 reports · 36% of complaints
Owner complaints440Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Engine157
  2. Electrical system85
  3. Power train78
  4. Other or unspecified74
  5. Fuel/propulsion system63
  6. Fuel system62
  7. Gasoline62
  8. Vehicle speed control23

Recalls and investigations

  1. Structure, frame and membersJun 4, 2026

    American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

    Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

    Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

    Campaign 26V365000 on NHTSA.gov

  2. Air bags, sensor, occupant classification, front passengerMay 21, 2026

    Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

    Air bags that deploy unintentionally during a crash increase the risk of injury.

    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

    Campaign 26V332000 on NHTSA.gov

  3. Fuel system, gasoline, delivery, fuel pumpDec 18, 2023

    Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

    Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

    Campaign 23V858000 on NHTSA.gov

  4. Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023

    Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

    A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.

    Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.

    Campaign 23V751000 on NHTSA.gov

  5. Structure, body, hoodNov 29, 2021

    Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

    A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.

    Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.

    Campaign 21V932000 on NHTSA.gov

  6. Engine and engine cooling, engine, gasoline, belts and associated pulleysApr 12, 2019

    Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.

    Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.

    Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.

    Campaign 19V298000 on NHTSA.gov

  7. SeatsApr 5, 2018

    Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

    In the event of a crash, if the seat does not remain secured to the floor, the seat occupant has an increased risk of injury.

    Honda will notify owners, and dealers will replace the driver seat frame assembly in Acura MDX vehicles, and replace the driver and front passenger seat slide rail frames in Honda Pilot and Ridgeline vehicles, free of charge. The recall began May 30, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is D0S, and T0T.

    Campaign 18V221000 on NHTSA.gov

Representative owner complaints: other or unspecified

74 reports, newest first. Show all

  1. Electrical system, Other or unspecified, Engine, Nov 19, 2022

    On at least three occasions after being stopped at a light the engine suddenly died (not simply auto idle stop). After putting in park and shutting off ignition (button start) and waiting some time the vehicle could be restarted. Battery is good. Fuel is good. Injectors already replaced. Dangerous as vehicle may be unexpectedly on powered while in traffic

  2. Other or unspecified, Engine, Oct 26, 2022

    At 50,000 miles the car started to make a clanking noise. The car was checked no issued were found. at 60,000 oil change was preformed vehicle was checked no issued were found. At 63,000 the following lights came on at once: check engine, TSA, Hill start problem. Took the car again to get checked and now they have stated the car needs a new engine no lights had previously came on.

  3. Other or unspecified, Sep 25, 2022

    Unknown component or system malfunction. There is sometimes a delay in acceleration when I press on the gas. Most of the time it's when I'm accelerating from a stop but can happen at any time. Once I press the gas and the car doesn't accelerate for about 2or 3 second I'll then have a surge of acceleration. This is very dangerous when I'm trying to pull out in to traffic or turn at a light as I end up dead stopped with oncoming traffic. I did take my SUV to be seen at a dealership but they could not reproduce the problem, someone needs to drive the car longer than 10 min to try and reproduce issue. Stop and go traffic is the best way to try and reproduce this issue. This issue began soon after purchasing in 2019

  4. Other or unspecified, Sep 21, 2022

    The auto stop and start has almost caused multiple accidents. When I remove my foot from the break the vehicle will not always start. Sometimes it dies and I must restart it and sometimes the vehicle rolls backwards before it starts.

  5. Power train, Electrical system, Other or unspecified, Sep 19, 2022

    On multiple occasions the idle stop feature will engage and upon re-engage it will stall my vehicle. When I place the vehicle in park, press the brake and press the ignition start, nothing happens. Upon multiple attempts to restart the car it will either do nothing or making a chug without restarting. Continuing my attempts to restart the vehicle it will finally restart. During these times I will be stalled at a stop sign or traffic light with impatient drivers going around me. All the dashboard lights come on. I have taken it to the dealership, they stated they couldn’t duplicate the problem. This is unsafe for motorists or pedestrians. If this happens while I'm in an intersection or other location with moving traffic it could be very unsafe for myself, other motorists and/or pedestrians.

  6. Other or unspecified, Sep 16, 2022

    On multiple occasions the idle stop feature will engage and upon re-engage it will stall my vehicle. When I place the vehicle in park, press the brake and press the ignition start, nothing happens. Upon multiple attempts to restart the car it will either do nothing or making a chug without restarting. Continuing my attempts to restart the vehicle it will finally restart. During these times I will be stalled at a stop sign or traffic light with impatient drivers going around me which I believe is unsafe for motorists or pedestrians. If this happens while I'm in an intersection or other location with moving traffic it could be very unsafe for myself, other motorists and/or pedestrians.

  7. Other or unspecified, Sep 13, 2022

    auto start/stop failure - Vehicle stops, engine shuts off as usual. however, when brake is released the engine does not start back up. It then needs to be put in park and takes several takes to start again.

  8. Other or unspecified, Aug 21, 2022

    I have had multiple (5 times) over the past month where when stopped at a stop light or other stopping point my Pilot failed to re-start on it's own. In all 5 instances I had to put the car in park and restart the vehicle. It is August (warm weather) in Chicago and there were no other weather/local environmental issues that should have caused this issue. There were no warning messages prior to the automatic re-start failure. I have not yet reported this issue to Honda but plan to do so.

  9. Other or unspecified, Aug 8, 2022

    On 8 August 2022, 1220 pm Chester, Virginia. I was driving my SUV and I heard a loud boom, I thought it was an back fire from another car. When, arrived home, checked my SUV for any possible damages. I noticed there was a slight budge on the sunroof. I opened the sliding portions of the sunroof and I noticed the entire glass had shattered with a large hole in the middle of the sunroof. I inspected the area and didn’t notice anything that could have shattered the glass. In my opinion, with increasing temperatures, the sunroof glass shattered because extremely hot weather. The outside temperature was 97 Degrees Fahrenheit which the inside temperature was much higher.

  10. Power train, Electrical system, Other or unspecified, Jul 8, 2022

    When vehicle comes to a stop, vehicle start/stop feature engages, then vehicle stalls. Vehicle then indicates that it should be shifter into park before it can be re-started. This has happened numerous times. Vehicle was brought into dealer, they are aware an investigation is underway with Honda but had no known solution besides updating the main computer program. They also recommended replacing the batter which tested ok. The fact that the vehicle stalls when you come to a stop is a very big safety concern.

  11. Other or unspecified, Jun 10, 2022

    The engine had failed to restart multiple times on its own from a complete stop at a traffic light and in the middle of an intersection with the Auto Start/Stop function engaged. I am very concerned for the safety of myself and occupants because the inability of the vehicle to restart and move forward to clear through the intersection creates a very high risk for a potential collision that could be life threatening. The vehicle has not been inspected by the dealer, manufacturer or any appropriate organization. There have been no warning signs alerting me to a potential problem. I started to experience the problems commencing last month (May 2022).

  12. Other or unspecified, Jun 4, 2022

    I was driving on highway in a stop and go traffic with "auto idle" on. The engine was completely shut down when at a complete stop and the vehicle was stalled in the middle of a highway with all kinds dash flashes. I was unable to press the brake and "start" button to restart car or put car in neutral to move the car. Had local Honda dealer's tech on line for about 10 minutes to help restart the car with no success. Contacted insurance company requested a road service. About 55 minutes later the tow truck come and the tow truck drive successfully start the car. Feel unsafe to drive the car and towed the car to local Honda dealer and they could not find any error code in system and failed to repeat the situation.

  13. Other or unspecified, Apr 20, 2022

    My car has been put in PARKING on its own and won't allow me to put it back in DRIVE or REVERSE. I can't turn it off when this happens (I pressed the START/STOP PUSH button, and nothing happens) and the steering WHEEL locked up and the brakes too. This has happened to me on two occasions: one time when I stopped in a red light. When the light changed to GREEN and I released the brake to move, the car went into PARKING and locked up itself, NOTE: when I stopped in the red light the car went into AUTO idle engine mode (April 19 2022). My safety was put in risk because it happened in a busy road. On another occasion it happened when I was entered the garage slowly and I pressed the brake to completely stop, the car went into AUTO idle engine mode and then changed its own to PARKING (April 7). The car just like "turned off" although everything seems ON without warning messages. I couldn't start it until a few minutes later. After this event happened the "CRUISE CONTROL" and "LANE KEEPING Assist" features stopped working. I went to a place, and they checked the battery and the battery is not the issue.

  14. Electrical system, Other or unspecified, Engine, Feb 6, 2022

    The Auto-Idle feature will unexpectedly over-engage while coming to a stop and the entire vehicle will shut off. I am unable to shift, steer, etc. It will also completely shut the engine down when at a complete stop. To be clear, this is not the normal auto-idle. When the full engine disengage happens, the entire vehicle loses power and the dash flashes. The vehicle states, "put into P". Once in "P" for park, the vehicle still will not restart. It is as if the vehicle has to "reset" itself. It has taken upwards of 4 minutes for the vehicle to restart. This has happened on a highway during construction traffic, approaching a stop sign, slowing at a red light on multiple occasions. I have almost been rear-ended as a result on mutiple occasions. I am not even able to put the vehicle in Neutral to move it to a safe spot. Honda informed me that I "just need to disengage this feature each and every time I start the vehicle" . That is not the solution. This feature should be permanently disabled by Honda. Immediately.

  15. Other or unspecified, Jun 26, 2021

    Transmission temperature too hot Seems like every 8k miles I have this pop up. Only been serviced at Honda.

  16. Other or unspecified, May 7, 2021

    THE CAR SHUT OFF WHEN TRYING TO RECOVER FROM IDLE STOP MODE. ALL LIGHTS TURNED OFF. THE CAR BECOMES INVISIBLE WHEN DARK.

  17. Electrical system, Other or unspecified, Sep 30, 2019

    THE NAVIGATION SCREEN OF THE VEHICLE BLACKS OUT INTERMITTENTLY AND WITHOUT WARNING WHEN I TURN ON THE VEHICLE. I HAVE CALLED THE NEAREST DEALER AT LEAST 3 TIMES OVER THE PAST 3 MONTHS AND THEY KEEP TELLING ME THAT HONDA IS SUPPOSEDLY WORKING ON THE ISSUE- BUT NOTHING SO FAR. SOMETIMES THE PROBLEM CLEARS WHEN I TURN OFF THE ENGINE AND RESTART BUT I NEVER KNOW WHEN IT IS GOING TO WORK OR NOT. CONTACTED HONDA CUSTOMER SERVICE- NO SATISFACTION.

  18. Other or unspecified, Service brakes, Sep 24, 2019

    WE'VE HAD OUR PILOT FOR 8 OR 9 MONTHS AND WE'VE ALREADY HAD TO HAVE THE HOME LINK BUTTON REPLACED, THE ALIGNMENT DONE TWICE AND NOW THE MASTER CYLINDER IS FAILING. WE ARE TAKING IT IN TODAY TO HAVE THE MASTER CYLINDER REPLACED. IT WAS NOT PROPERLY PRESSURIZING THE BRAKE LINES AND WAS CAUSING A WOBBLING IN THE BRAKES AT HIGHER SPEEDS. THE DEALERSHIP HAS BEEN A REAL PAIN TO WORK WITH AND DID NOT DIAGNOSE THE ISSUE UNTIL MONTHS LATER WHEN IT HAPPENED ON A RIDGELINE. LAST HONDA I'LL EVER BUY.

  19. Electrical system, Exterior lighting, Other or unspecified, Mar 12, 2019

    ON SATURDAY I WAS DRIVING MY 10 MONTH OLD 2018 HONDA PILOT WITH APPROX. 7,000 MILES ON IT TO AIRPORT TO PICK UP MY DAUGHTER. MY HUSBAND AND 3 YOUNG KIDS WERE MERGING ONTO AIRPORT PROPERTY ON A EXTREMELY BUSY AFTERNOON, MY VEHICLE STALLED. IT WAS LIKE A COMPLETE ELECTRICAL FAILURE. I WAS LEFT STRANDED AT 7PM, IN DARK, WITH 3 SCARED CHILDREN, UNABLE TO ALERT OTHER HOSTILE DRIVERS AROUND ME BY TURNING ON FLASHERS. AFTER NOT BEING ABOUT TO PUSH VEHICLE OUT WAY OF HEAVY TRAFFIC, I WAS FORCED TO CALL MY INSURANCE COMPANY FOR ASSISTANCE WHICH PROVED TO BE A SERIOUS CHALLENGE DUE TO THE HORNS AND DEROGATORY LANGUAGE OF OTHER DRIVERS AND AS A RESULT MY CHILDREN HAVING AN EMOTIONAL BREAKDOWN IN THE BACK SEAT. MY HUSBAND WAS FORCED TO LEAVE THE KIDS AND I IN THIS VERY DANGEROUS SITUATION IN ORDER TO GET TO OUR 14 YR OLD DAUGHTER (TRAVELING ALONE) OFF HER FLIGHT. ONCE POLICE ARRIVED, THEY PARKED UNIT BEHIND ME IN ORDER TO PROTECT US FROM BEING HIT. THE POLICE SEARCHED MANUAL AND INTERNET AND WERE UNABLE TO GET VEHICLE INTO EMERGENCY NEUTRAL. THE VEHICLE HAD TO BE DRUG ONTO TOW TRUCK AND TOWED TO DEALERSHIP. 2 DAYS LATER, HONDA INFORMED ME IT WAS A "DEAD BATTERY." "BATTERY?" I HAVE BEEN DRIVING FOR OVER 20 YEAR AND HAVE NEVER BEEN LEFT ON HIGHWAY, IN MOTION DUE TO A BATTERY. AFTER SOME READING OF MY OWN, I LEARNED ABOUT A FUEL SAVING FEATURE ON MY CAR CALLED "AUTO IDLE-STOP". WITH THIS FEATURE MY ENGINE SHUTS OFF WHEN BRAKE COMPRESSED IN ORDER TO SAVE ON FUEL. WITH A DEAD BATTERY, THE BATTERY WAS UNABLE TO RESTART VEHICLE. SO BASICALLY THIS FUEL SAVING FEATURE TURNS OUT TO BE A SERIOUS SAFETY PROBLEM BECAUSE INSTEAD OF BEING STRANDED IN A PARKING LOT , I WAS STRANDED IN THE MIDDLE OF A HIGHWAY. AFTER FURTHER READING ABOUT THIS FEATURE, I LEARNED THAT MY VEHICLE SHOULD HAVE AUTOMATICALLY ENABLED THIS AUTO-IDLE IF BATTERY CHARGE WAS LOW, WHICH DID NOT HAPPEN.

  20. Other or unspecified, Feb 21, 2019

    SIDE DOOR GLASS SPONTANEOUSLY EXPLODING. WE WERE IN MOTION 65 MPH ON THE HIGHWAY. NO OTHER CARS AROUND US OR AROUND ANY HOUSES. WINDOW WENT BOOM AND JUST EXPLODED.

  21. Structure, Other or unspecified, Feb 20, 2019, crash

    SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPACE IN COVERED PARKING GARAGE. CAR ENGINE REVVED WHILE PULLING INTO SPACE. BRAKES APPLIED LEAVING SKID MARKS ON CONCRETE. CAR WAS DAMAGED BE HITTING CONCRETE RETAINING WALL.

  22. Other or unspecified, Feb 10, 2019

    IN MAY 2018 I PURCHASED A NEW 2018 HONDA PILOT. UNFORTUNATELY DURING THIS FIRST WINTER I HAVE FOUND OUT THAT THIS VEHICLE DOES NOT HAVE A FUNCTIONING HEATER. AS SOON AS THE WEATHER TURNED COLD I NOTICED THAT THIS NEW HONDA PILOT DID NOT HAVE SUFFICIENT HEAT. WHILE DRIVING AT HIGHWAY SPEEDS THE HEATER FUNCTIONS OK BUT DURING CITY DRIVING, OR ESPECIALLY AT IDLE, THE TEMPERATURE FALLS WELL BELOW ANY ACCEPTABLE MINIMUM REQUIREMENTS. BELOW IS A CHART SHOWING A COMPARISON BETWEEN A FUNCTIONING HEATER IN A 2014 CRV VERSUS THIS NEW 2018 HONDA PILOT. PLEASE NOTE THE DIFFERENCES IN OUTSIDE AIR TEMPERATURES: THE CRV MEASUREMENTS WERE TAKEN AT AN OUTSIDE AIR TEMP OF -8 WHILE THE PILOT DATA WAS RECORDED WITH AN OUTSIDE AIR TEMP OF + 8. THE VENT TEMPERATURE VARIES CONSIDERABLY BASED ON THE ENGINE RPM. WHILE ACCELERATING THE TEMPERATURE IS WARM / HOT BUT WHILE DRIVING IN TRAFFIC OR STOPPED THE TEMPERATURE CAN DROP 80 DEGREES OR MORE IN 1-2 MINUTES. BASED ON THIS DATA, I MADE TWO SEPARATE APPOINTMENTS TO HAVE THE PILOT SERVICED UNDER WARRANTY AT MY LOCAL HONDA DEALER. THE WEATHER ON THE 2ND VISIT WAS COLD (-17 DEGREES F). THEY 'VERIFIED THE COMPLAINT' AND FOUND THAT THE VENT TEMPERATURE FROM A FULLY WARMED UP ENGINE WAS 28 DEGREES (YES, BELOW FREEZING!). THEY SAID THEY HAVE ANOTHER PILOT IN THEIR SHOP THAT DOES THE SAME THING THEREFORE THERE IS NOTHING WRONG WITH MINE AND CONSIDERED MINE AS FUNCTIONING 'NORMAL'. THEY DID NOT DO ANY DIAGNOSTIC WORK AND REFUSED TO DO ANY WORK, EVEN SIMPLE WORK SUCH AS TRYING TO FLUSH THE HEATER CORE OR REMOVE ANY AIR FROM THE SYSTEM. THEY STATED THAT HONDA PUT IN AN UNDERSIZED HEATER CORE IN THE PILOT AND THEREFORE THEY WERE NOT GOING TO WASTE THEIR TIME TRYING TO FIX. SINCE I LIVE IN CHICAGO THERE ARE 5 MONTHS OF COLD WEATHER SO I DO NOT CONSIDER A LACK OF HEAT A MINOR INCONVENIENCE NOR AN ACCEPTABLE TO LIVE WITH.

  23. Other or unspecified, Dec 28, 2018

    VEHICLE AUTO LOCKED WITH KEYS IN CAR AND COULD NOT UNLOCK. FORTUNATELY, CAR WAS IN MY GARAGE AND DID NOT CREATE A SAFETY ISSUE. HOWEVER, HAD THIS OCCURRED IN THE SUMMER WITH A SMALL CHILD OR PET INSIDE, IT COULD HAVE BEEN AN EXTREME SAFETY HAZARD, POSSIBLY LEADING TO FATAL CONSEQUENCES. THIS VEHICLE IS NEVER SUPPOSED TO LOCK WITH KEYS IN THE CAR.

  24. Structure, Other or unspecified, Nov 15, 2018

    WHILE DRIVING ON A STATE HIGHWAY, TRAVELLING AT APPROXIMATELY 60 MPH, I HEARD A LOUD 'POP' AND SAW DEBRIS FLY IN MY REAR VIEW MIRROR. AT FIRST I THOUGHT IT WAS A TIRE, BUT FOUND MY SUNROOF HAD EXPLODED. THERE WERE NO ROCKS, PROJECTILES, ETC, AND NO OVERHEAD STRUCTURES WHERE SOMETHING COULD HAVE FALLEN. THE GLASS BLEW OUT AS IT MAY HAVE BEEN UNDER STRESS AND NOT IN AS IF SOMETHING MAY HAVE HIT IT.