2019 Honda Pilot
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 906 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Pilot model years with reports.
Of the 2019 reports, 13 involved a crash and 5 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Back over prevention, display functionJun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Campaign 23V431000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 25, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Campaign 21V215000 on NHTSA.gov
TiresMar 11, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Campaign 21V165000 on NHTSA.gov
Electrical system, softwareJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Campaign 20V440000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Campaign 20V439000 on NHTSA.gov
Structure, bodyOct 31, 2019
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Campaign 19V784000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, belts and associated pulleysApr 12, 2019
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Campaign 19V298000 on NHTSA.gov
Structure, body, roof and pillarsNov 28, 2018
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
Campaign 18V848000 on NHTSA.gov
Representative owner complaints: other or unspecified
166 reports, newest first. Show all
Other or unspecified, Jun 10, 2022
Drivers side Sun Visor has lost its ability to stay in the closed position. It constantly falls down approx 5 inches in front of my head when not being used. At this position it pushes against my forehead which to me is a safety issue if something were to happen I would definately have impact in my head since I am a short person 5 ft 1 inch and perfer to sit higher up for visability. It will not go back into its original closed position. I have hit my head a dozen times already and I have only had this vehicle less than a year. 2019 is a newer vehicle and I would consider this a true safety defect in this model. Yes, the dealership has seen this issue and I am awaiting their decision since its passed its 36K mileage for warranty.
Other or unspecified, Jun 9, 2022
There have been several instances where the engine just shut off when I had the Stop/Start Engine functionality in the "ON" mode. Once it was in traffic on the highway and other times it was in residential streets. The car would flash an error message on the screen and it usually takes time to get it restarted. Honda never really paid much attention despite several complaints. The system had been hesitant on occasion which seemed abnormal but again Honda never paid attention when I told them. It has got to the point that I just turn off the option as I get in the car to avoid the engine shutting off on me in the middle of the highway. It has happened too often.
Electrical system, Other or unspecified, Engine, Jun 8, 2022
Twice since purchasing the vehicle last year the automatic start/stop feature on the Honda has failed to restart the engine once we took our foot off the brake pedal. The first time was more than six months ago. We were at a light and the vehicle did not start after taking my foot off the brake when the light turned green. I tried putting it in park and then restarting the vehicle with the touch button but it didn't work. I tried with the remote start feature on the key and it would not start that way. At this point traffic was honking and going around us. I started pushing the park and neutral button to make sure it was in park, but nothing worked. I finally got the vehicle to restart by holding the start button on the dash for about 10-15 seconds. When I took it into the dealer a month or so later to have a recall taken care of I brought it up to the advisor and he asked if it has happened since then. I said no and he said it was probably something I did... The second time, was 5/11/2022 around 11 am. I was on the way to the Honda dealership to buy an oil filter and crush ring to change the oil. I had been driving for about a half an hour, stopped at a red light in front of the dealership and it happened again. Once again, traffic on the offramp started piling up, people were honking and going around on the shoulder. I tried the same procedure as before but it didn't work at first. I tried it a couple of times and the vehicle finally started. The vehicle has not been scanned with a scanner since the last time so there is probably a stored code if you need to verify this.
Other or unspecified, Engine, Jun 8, 2022
I was driving with my granddaughter. When we were stopped at a light and my car shut down. I didn’t know what to do. I finally figured out how to get the vehicle to start again. The idel- stop is not working it continues to happen. So my husband and I have to remember everyone we start the car to turn it off and we tend to forget. Then here we are stuck in the middle of traffic. idle-stop feature Is not working correctly.
Other or unspecified, Jun 3, 2022
Vehicles review camera no longer working after software update. Camera was working fine for a few weeks then stopped randomly
Other or unspecified, Engine, Feb 20, 2022
The engine turned off and the car went in to neutral gear while sitting at a stoplight. This happened 2x in 1 day. The first time, the car was in the "auto engine idle" mode and the second time I had disabled the feature so it was at a regular idle. The dash said the car was in accessory mode and to push the brake and start the car. I had to shift to park to be able to restart the car. I had cars behind me honking the horn and was afraid I was going to be rear ended at the stoplight by the driver behind me. This is definitely a safety hazard!
Other or unspecified, Feb 16, 2022
The battery to my pilot failed with either no warning or previous misdiagnosis by two different Honda dealerships. The part is no longer available as I returned it for a core charge. I'm not sure if there are codes in my vehicle that could be retrieved. On Saturday February 12, I was driving my wife and two children in the vehicle ages 3 and 5. The vehicle was stopped at one stoplight, the engine shut-off as part of the auto start/stop and when it did the auto restart the infotainment glitched. It had been doing that off and on for a while and the dealers assured me my battery was fine on multiple service visits. We had to stop at another stoplight and the vehicle shut-off and would not re-start. I called a tow service hoping that they could jump start the vehicle. It would not start and they had to tow the car. I've had my vehicle for 2.5 years and 38,500 miles. I am very disappointed that a vehicle this new would leave me stranded in the middle of the road. I have been taking it to 2 different dealers for service. First Jay Wolfe Honda where I purchased the vehicle and more recently Olathe Honda. I have had both of them check the battery in 2021. Both indicated that the battery was fine. I went back to Olathe Honda today as I had discussed the factory battery with them. I have a service report from September of 2021 that indicates they checked the battery and to see the attached test results. I asked them to see the test results and they indicated that they don't typically attach them because they are printed on thermo paper. The service report indicated the battery was fine. If it wasn't fine, it would have been covered under warranty at this point. There is not a record of what the battery tests truly indicated in September.
Other or unspecified, Feb 10, 2022
After the automatic engine start/stop feature turns on "stops at a traffic light", the car does not restart and the car requires repeated pushes on the start/stop engine button to restart. The battery has been checked and it is in good condition. The dealer is unable to replicate the issue as it happens intermittently. It has occurred a number of times,
Other or unspecified, Dec 3, 2021
Our 2019 Honda Pilot is equipped with idle stop, where the vehicle shuts off when at a red light. The engine is supposed to restart once you release the brake peddle. However, there have been numerous times when it has been slow to start, or fail to restart. This causes a safety concern since you are stuck in an intersection with a green light and could get rear-ended. We are just outside the warranty and a dealer has not reproduced the problem. There are no other indication that the starter is bad and we've had the battery checked to make sure it is good.
Other or unspecified, Jul 12, 2021
My husband and daughter were driving on the freeway normal speed limit, and the liftgate glass blew out. The car is not even 7000 miles, nothing hit it. After doing a little bit of research I came across posts where some people have had issues with other Honda models and the company does not cover glass under warranty. Lucky my daughter was not sitting at the back otherwise she would have been hurt with the flying glass. I feel this needs to be looked into further.
Electrical system, Other or unspecified, May 13, 2021
THIS IS THE SECOND TIME IN LESS THAN A WEEK THAT I'VE GOTTEN THE SAME ERROR MESSAGE ON MY TOUCHSCREEN
Other or unspecified, May 6, 2021
THE AUTO IGNITION SHUTOFF TURNS THE VEHICLE OFF WHEN STOPPED, SUCH AS AT A STOP SIGN OR STOP LIGHT. THE VEHICLE IS SUPPOSED TO TURN BACK ON AUTOMATICALLY WHEN THE BRAKE IS RELEASED, BUT INSTEAD THE VEHICLE DIES REQUIRING YOU TO SCRAMBLE TO PUT THE VEHICLE IN PARK AND HIT THE IGNITION BUTTON. THE AUTO IGNITION SHUTOFF MUST BE TURNED OFF MANUALLY EVERY TIME YOU USE THE VEHICLE.
Other or unspecified, Apr 30, 2021
TRANSMISSION JERKING
Other or unspecified, Fuel/propulsion system, Apr 5, 2021
WENT TO HOLLER HONDA DEALER TO ADDRESS THE OUTSTANDING 2 RECALLS (FUEL PUMP AND TIRES) AND WAS TOLD BY SERVICE DEPARTMENT THAT MY VEHICLE HAS NO RECALLS ACCORDING TO HONDA SYSTEM. HONDA SYSTEM NEEDS TO BE UPDATED WITH NHTSA SYSTEM.
Other or unspecified, Jan 15, 2021
TRANSMISSION HAS A HARD SHIFTING LOOSE POWER WHEN ACCELERATING SLIPPING GEAR I TELL THE DEALER THEY SAID I NEED TO WAIT OR GET WORSE BEFORE IT NEEDS TO FIXED
Other or unspecified, Back over prevention, Forward collision avoidance, Dec 28, 2020
THE INFOTAINMENT SYSTEM MALFUNCTIONS AND BACK-UP CAMERA DOESN'T WORK. THE ENTIRE SYSTEM CONCERNING THE SAFETY FEATURES DOESN'T WORK WHEN THE INFOTAINMENT SYSTEM MALFUNCTIONS. WE HAVE TAKEN OUR CAR TO HAVE THE ISSUE REPAIRED MULTIPLE TIMES, BUT NOTHING THE DEALERSHIP HAS DONE HAS PROVIDED A PERMANENT FIX. THIS HAPPENS SPORADICALLY WHETHER THE CAR IS STATIONARY OR IN MOVEMENT. THIS HAS BEEN ONGOING SINCE WE PURCHASED THE CAR IN JANUARY 2019.
Other or unspecified, Dec 23, 2020
I BOUGHT A USED 2019 HONDA PILOT TOURING AWD FROM GILLMAN HONDA IN FORT BEND, TX IN THE SUMMER OF 2020 AND AS OF THE LAST 2 MONTHS HAVE EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM WHERE THE SCREEN GOES COMPLETELY BLACK WHILE DRIVING. I GET AN ERROR MESSAGE SAYING THAT NETWORK HAS BEEN LOST AND EVENTUALLY THE SYSTEM REBOOTS OVER TIME BY ITSELF. THERE IS A CLASS ACTION LAWSUIT GOING ON WITH THIS AS A KNOWN ISSUE FOR MANY OWNERS AND NONE OF THAT WAS SHARED PRIOR TO BUYING THE VEHICLE.
Other or unspecified, Service brakes, Oct 16, 2020
WHILE DRIVING DURING THE DAYTIME ON A ROAD WITHOUT ANY OTHER VEHICLE IN FRONT OF ME OR BEHIND ME, MY CAR'S AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED ON ITS OWN WITHOUT ANY REASON. WHEN I BROUGHT THE CAR TO THE DEALERSHIP, THE SERVICE ADVISOR TOLD ME HE HAD BEEN GETTING OTHER COMPLAINTS ABOUT THE SAME PROBLEM FOR THIS VEHICLE.
Other or unspecified, Oct 10, 2020
I HAVE THREE ISSUES. ALL ISSUES PUT MYSELF AND MY FAMILY'S SAFETY AT RISK. WE BROUGHT THE ISSUES TO THE ATTENTION OF THE DEALERSHIP SHORTLY AFTER PURCHASING. THEY JUST SHRUGGED THEIR SHOULDERS. THE CRASH AVOIDANCE SYSTEM WILL OFTEN ENGAGE WHILE DRIVING WITH NOTHING IN FRONT OF THE VEHICLE. ONE EXAMPLE IS IT ENGAGED SO HARD TO A STOP OUT OF THE BLUE I WAS NEARLY REAR ENDED. (CITY STREET) NOTE: THE SECOND/THIRD ISSUE I WILL DESCRIBE ALSO HAPPENED AFTER THE PREVIOUS EXAMPLE I JUST GAVE....THE SECOND ISSUE INVOLVES INCONSISTENT THROTTLE RESPONSE TIME FOR THE VEHICLE. IT IS DANGEROUS BECAUSE IF I AM PULLING OUT OR SWITCHING LANES WHILE DRIVING I TIME THE ACTION BY BEING ABLE TO MERGE INTO TRAFFIC AND BY THAT TIME I'M COMMITTED TO SUCH ACTION AND WHEN THE THROTTLE DOESN'T RESPOND I END UP PULLING OUT LATE AND CUTTING ANOTHER CAR OFF WHEN NORMALLY I WOULD HAVE PLENTY OF TIME. THE THIRD ISSUE IS THE LONG PAUSE AFTER I GO FROM REVERSE TO DRIVE. IT OFTEN TAKES SEVERAL SECONDS...I WAS BACKING OUT OF A DRIVEWAY ONTO A CITY STREET AND AFTER SHIFTING TO DRIVE FROM REVERSE I WAS A SITTING DUCK FOR AT LEAST 3 SECONDS. I AM BEING QUITE CONSERVATIVE WITH THE LENGTH OF THE PAUSE...IT WAS THE LONGEST PAUSE EXPERIENCED IN RECENT MEMORY. THIS HAS ALWAYS BEEN AN ISSUE...
Electrical system, Other or unspecified, Sep 7, 2020
CAR SHUTS OFF COMPLETE AND DOESN'T START BACK WHEN USING AUTO IDLE STOP. I GOT STUCK AT AT HEAVY TRAFFIC ROADS AND TRAFFIC LIGHTS FREQUENTLY. I AM ALSO EXPERIENCING LOSS OF POWER OR THE CAR; HESITATION AND RAVING WHEN GASING. I HAVE TAKEN THE CAR TO HONDA SERVICE FEW TIMES ALREADY, BUT THEY WERE UNABLE TO FIND ANY ISSUES. AT LAST VISIT TO HONDA SERVICE, BATTERY WAS TESTED AND INSPECTED EVERYTHING ELSE AND WAS DOCUMENTED NO ISSUES FOUND. THIS ISSUE IS BEING HAPPENING SINCE APRIL. PLEASE ADVICE WHAT I NEED TO DO TO FIX THIS ISSUE. DID I BUY A LEMON?
Electrical system, Other or unspecified, Sep 7, 2020
MY 2019 HONDA PILOT BRAKE PEDAL GOT LOCKED UP, CAN'T START THE ENGINE WITH THE REMOTES ON ME. AND POSSIBLE MISSING WELDS.
Other or unspecified, Visibility/wiper, Aug 18, 2020, crash
WHEN I WAS BACKING MY CAR, I SAW A WHITE CAR APPROACHING FROM MY REAR END CAMERA BUT THERE WAS NO SOUND OR WARNING SOUND AS USUAL. I STOPPED MY CAR UNTIL THE CAR PASSED BY. THEN I STARTED BACKING SLOWLY WITHOUT SEEING ANY CAR MOVING OR APPROACHING. SUDDENLY I SAW AN OLD DARK GREEN HONDA CRV CAR ON MY REAR BACK CAMERA CAME FROM NOWHERE WITH HIGH SPEED AND NO WARNING OR SOUND. I PRESSED MY BRAKE IMMEDIATELY. I DID NOT FEEL ANY PULSE OR COLLISION. WHEN I DROVE HOME AND FOUND A SMALL DAMAGE ON MY CAR REAR BUMPER. I FILED AN ACCIDENT REPORT M0153386 IN WASHINGTON STATE.
Other or unspecified, Aug 5, 2020
NAVI-SCREEN GOES BLACK, INSTRUMENT PANEL GOES BLACK. THIS OCCURRED IN OCT.2019 WHILE ON A LONG TRIP. UNPREDICTABLE & UNRELIABLE, COULDN'T USE NAVIGATION SYSTEM AT ALL--OCCASIONALLY BOOTED UP & WOULD WORK FOR A FEW HOURS AT A TIME. CHAPMAN HONDA TUCSON WAS ABLE TO FIX THE PROBLEM BUT HAD TO KEEP OUR VEHICLE FOR MANY DAYS. HAS NOW REOCCURRED, BEGAN IN MID-JULY & CONTINUES TO MALFUNCTION CONSISTENTLY. ALTHOUGH MECHANICALLY THE VEHICLE WORKS WELL, IT IS QUITE DISTRACTING & A BIG SAFETY ISSUE FOR ME, TO HAVE NO INSTRUMENT PANEL OR OTHER VISUAL DATA TO RELY ON WHILE DRIVING. COMPUTER SCREEN/DASH PANEL/NAVIGATION SYSTEM SIMPLY QUITS; IT APPEARS TO HAPPEN INDEPENDENTLY OF THE MECHANICAL WORKING OF THE VEHICLE, IE, IN ALL SITUATIONS, ALL TIMES OF DAY OR NIGHT, ANY & ALL ROAD OR WEATHER CONDITIONS.
Other or unspecified, Jul 21, 2020, crash
THE DRIVER SHOULD KNOW IF THE BACK-UP AUDIBLE AND VISUAL DETECTION ALARM SYSTEMS HAVE BEEN DEACTIVATED. IN THE CASE OF MULTI-DRIVERS, THE SYSTEM SHOULD ALWAYS DEFAULT TO 'ON'. ON THE 2019 HONDA PILOT, NO WARNINGS ARE PROVIDED IF THE SYSTEMS HAVE BEEN ACCIDENTALLY OR INTENTIONALLY DEACTIVATED. SO, IF SOMEONE DEPRESSES THE MOMENTARY DEACTIVATION BUTTON, THE DRIVER DOES NOT RECEIVE ANY PRECAUTIONARY WARNING INDICATION ON THE BACKUP CAMERA SCREEN. WE HAD TWO BACKUP ACCIDENTS IN ONE WEEK BEFORE WE FIGURED OUT WHAT WAS GOING ON. NOW WE HAVE TO VERIFY THAT THE SYSTEM IS 'ON' EVERY TIME WE START THE CAR. WHAT SHOULD HAPPEN: UPON STARTING THE CAR, THE AUDIBLE AND VISUAL ALARMS SHOULD DEFAULT TO THE FULL ENERGIZED MODE. SECONDARILY, IF THE DRIVER CHOOSES TO DEACTIVATE THE SYSTEM, ONLY THE AUDIBLE ALARMS SHOULD BE DEACTIVATED. THE BACKUP SCREEN SHOULD ALSO WARN THAT THE AUDIBLE ALARM IS DISABLED. UNDER NO CIRCUMSTANCES SHOULD THE BACKUP SCREEN'S VISUAL ALARMS EVER BE DEACTIVATED. THE EXISTING SYSTEM IS EXTREMELY DANGEROUS AND A FATALITY WILL EVENTUALLY OCCUR. THE CORRECTIONS APPEAR TO BE JUST PROGRAMMING CHANGES. HONDA HAS FAILED TO PERFORM THE PROPER PROCESS HAZARD REVIEW (HAZOP) OF THE BACKUP SYSTEM. I HAVE INFORMED HONDA AND THEY TOLD ME THEY WOULD FILE MY COMPLAINTS.
Electrical system, Other or unspecified, Mar 25, 2020
PURCHASED VEHICLE IN JANUARY 2019. AROUND MARCH 2019 THE SPEAKERS BEGAN TO MAKE CRACKLING AND POPPING NOISES AT RANDOM TIMES - BUT COULD RELIABLY BE REPRODUCED WHEN LOCKING THE DOORS. SOON THEREAFTER, THE MAIN DISPLAY WOULD INFREQUENTLY POP AND GO BLACK, THEN COME BACK ON. WE TOOK THE VEHICLE IN TO OUR DEALER IN JUNE 2019, OBTAINED A LOANER, AND AFTER THE FIRST DAY, THE DEALER CALLED AND SAID THEY COULD NOT REPLICATE AND WANTED TO KEEP IT LONGER. ON THE THIRD DAY, I PICKED THE CAR UP AND RETURNED THE LOANER AS WE HAD TO TRAVEL. THE DEALER SAID THEY STILL COULD NOT REPLICATE AND THAT THE ANY NOISE HAPPENING WHEN THE DOORS LOCKED WAS NORMAL. SINCE JUNE 2016, THE CRACKLING AND POPPING CONTINUES, THE BLACK OUT CONTINUES AND HAS PROGRESSIVELY GOTTEN WORSE. THE NOISE HAPPENS WHEN STATIONARY, IN MOTION, ON ALL KINDS OF STREETS AND SPEEDS. IT HAPPENS WHEN THE PHONE IS CONNECTED VIA BLUETOOTH AND WHEN IT IS NOT. IT ALSO SEEMS TO BE MORE VIOLENT WHEN AT LARGER INTERSECTIONS (I.E. LOUD POPS AND BLACK SCREEN HAS BEEN NOTED WHEN AT LARGE TRAFFIC LIGHT INTERSECTIONS AND ON FREEWAYS WITH OVERHEAD SIGNS THAT MAY CONTAIN A RADIO FREQUENCY TRANSMITTER). THE BLACK SCREEN HAPPENS WHEN USING THE NAVIGATIONAL SYSTEM AND DIRECTIONS ARE LOST, IT ALSO IS VERY DISTRACTING TO THE DRIVER AS IT CAN BE QUITE LOUD AND SUDDEN.