2019 Honda Pilot
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 906 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Pilot model years with reports.
Of the 2019 reports, 13 involved a crash and 5 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Back over prevention, display functionJun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Campaign 23V431000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 25, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Campaign 21V215000 on NHTSA.gov
TiresMar 11, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Campaign 21V165000 on NHTSA.gov
Electrical system, softwareJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Campaign 20V440000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Campaign 20V439000 on NHTSA.gov
Structure, bodyOct 31, 2019
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Campaign 19V784000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, belts and associated pulleysApr 12, 2019
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Campaign 19V298000 on NHTSA.gov
Structure, body, roof and pillarsNov 28, 2018
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
Campaign 18V848000 on NHTSA.gov
Representative owner complaints: other or unspecified
166 reports, newest first. Show all
Power train, Other or unspecified, Mar 7, 2020
WHEN THE ENGINE IS DISABLED THE CAR CAN'T BE PUT INTO NEUTRAL BY THE OPERATOR. IN MY CASE, ON 2/13/20 THE STARTER MALFUNCTIONED AT < 7000 MILES-IT HAS SINCE BEEN REPLACED. I WAS IN A PARKING GARAGE, AND NO STRUCTURE TRUCKS WERE AVAILABLE TO TOW FROM THE SPOT THE CAR WAS DISABLED. THE PLAN WAS TO PUT IT INTO NEUTRAL AND PUSH IT TO THE STREET WHERE IT COULD BE TOWED. THE OWNER'S MANUAL DOES NOT TELL WHAT TO DO. THE DEALER DIDN'T KNOW, EITHER. IF IT'S GOOGLED, A YOUTUBE VIDEO COMES UP, THAT IDENTIFIES AN ODDLY SHAPED DEVICE OR BOLT DEEP IN THE ENGINE COMPARTMENT. BUT EVEN THE AAA MECHANIC WHO CAME TO THE SCENE,WITH ALL HIS TOOLS, COULD NOT GET IT TO TURN. I ASKED THE DEALERSHIP IF THERE WAS ANY OTHER WAY AND ULTIMATELY THEY SAID "NO." THEY LATER TOLD ME, AFTER DOING SOME RESEARCH, THAT HONDA HAS A SPECIAL TOOL, REQUIRING THREE EXTENSIONS, USED TO ACCOMPLISH THIS DURING TRANSPORT TO THE DEALER. THIS SEEM QUITE UNSAFE. OBVIOUSLY, CARS CAN BE DISABLED IN MANY WAYS. WITHOUT A REASONABLY ACCESSIBLE MEANS OF PUTTING THE CAR IN NEUTRAL, IT CANNOT BE MOVED IN AN EMERGENCY SITUATION (FOR EXAMPLE, OUT OF A LANE OF TRAFFIC). IT DEFINITELY CAN'T BE DONE BY AN OWNER (UNLESS, I SUPPOSE IT'S SOMEONE WHO HAS THE ABILITY TO GOOGLE DURING THE EMERGENCY, FINDS THE VIDEO, AND HAS THE SPECIAL TOOL). PLEASE NOTE THE CAR WASH FEATURE WILL NOT WORK BECAUSE THE ENGINE HAS TO BE RUNNING FOR THAT. WHEN I FIRST BROUGHT THIS UP, NO ONE AT THE DEALERSHIP KNEW ANYTHING ABOUT THIS DEFECT. I HAVE SINCE LEARNED THAT MOST CARS HAVE A SHIFT LOCK OVERRIDE LEVER EASILY ACCESSIBLE IN THE PASSENGER COMPARTMENT, OFTEN ON OR NEAR THE SHIFT CONSOLE. IN MY CONVERSATION WITH THE DEALERSHIP,THEY SAY THAT 2020 PILOTS AND 2019 AND 2020 PASSPORTS ALSO HAVE THIS DESIGN. I DO NOT KNOW HOW MANY OTHER VEHICLES ARE AFFECTED. THIS SEEMS HIGHLY UNSAFE AND SHOULD BE ADDRESSED. THANK YOU.
Electrical system, Other or unspecified, Electronic stability control (ESC), Feb 4, 2020
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Vehicle speed control, Other or unspecified, Electronic stability control (ESC), Jan 20, 2020
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Power train, Other or unspecified, Engine, Jan 19, 2020
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Electrical system, Vehicle speed control, Other or unspecified, Dec 31, 2019
THE DRIVER DISPLAY AND THE INFOTAINMENT SYSTEM OF THE HONDA PILOT CONTINUOUSLY GOES BLANK AND NOT SURE WHAT OTHER EFFECTS IT HAS ON THE VEHICLE AS THE DRIVE IS UNABLE TO SEE THE SPEED THEY ARE DRIVING OR IF ANYTHING ELSE IS WORKING IN THE VEHICLE. THIS IS A SAFETY HAZARD ESPECIALLY WHEN USING SPEED CONTROL OR OTHER DEVICES. THIS HAPPENS IN MOTION, ON HIGHWAYS, CITY STREETS, AND STATIONARY. FIRST THE INFOTAINMENT SYSTEM DOES BLANK AND THE DRIVER SETTINGS,
Other or unspecified, Nov 19, 2019, crash
AS I WAS SLOWLY PULLING INTO A PARKING SPACE, WITH MY FOOT COVERING THE BRAKE THE CAR RPMS SHOT UP AND IT SUDDENLY ACCELERATED SLAMMING INTO THE VEHICLE IN FRONT OF ME. I WAS STANDING AS HARD AS I COULD ON BRAKE AND IT WOULD NOT STOP THE CAR. THE CAR THAT WAS HIT HAD SOMEONE STANDING BEHIND IT LOADING HER GROCERIES, THE FORCE OF THE IMPACT CAUSED HER CAR TO HIT HER AND KNOCK HER TO THE GROUND.
Electrical system, Vehicle speed control, Other or unspecified, Nov 11, 2019
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Electrical system, Other or unspecified, Nov 3, 2019
WHILE DRIVING ON THE THROUGHWAY I HEARD POPPING NOISE WHEN I HIT A BUMP, THEN GETS WORSE AND LOST MY RADIO SOUNDS AND CONTROLS ON MY INFOTAINMENT. I LOST MY SPEEDOMETER AND MY INFOTAINMENT SYSTEM COMPLETELY OFF THEN RESTARTS SEVERAL TIMES SAYING LOST NETWORK CONNECTION UNTIL IT COMPLETELY TURNED OFF. I CANNOT TURN IT ON BY PUSHING THE POWER BUTTON. I WENT TO MY DEALERSHIP AND COMPLAINT ABOUT THE POPPING NOISE BUT THEY COULD NOT REPLICATE IT UNTIL IT GOT WORSE. MY SPEEDOMETER WAS BLANK WHILE DRIVING. I STARTED HAVING THIS ISSUE AFTER TWO WEEKS ON PICKING UP THE CAR BRAND NEW.I THINK THIS IS A SAFETY CONCERN THAT HONDA DOES NOT WANT TO FIX OR HAVE A FIX!
Electrical system, Vehicle speed control, Other or unspecified, Oct 8, 2019
THE ISSUE IS RELATED TO THE HONDA INFOTAINMENT SYSTEM. AFTER ONLY 2000 MILES THE SYSTEM BEGAN HAVING ISSUES. WHILE THE DRIVER IS DRIVING, THE CENTER DISPLAY AND THE DISPLAY ON THE CONTROL PANEL WILL FREQUENTLY GO BLANK. WHEN THIS HAPPENS THE DRIVER IS UNABLE TO ACTIVATE OR DEACTIVATE SPECIFIC SAFETY CONTROLS INCLUDING LANE KEEP ASSIST, ADAPTIVE CRUISE CONTROL AND AUTOMATIC BRAKING. THE AUTOMATIC BRAKING WARNING IS ALSO LOST WHEN THE DISPLAY GOES OUT. THE DRIVER ALSO LOSES THE SPEEDOMETER. FROM THE CENTER DISPLAY, THE DRIVER IS UNABLE TO USE THE BACKUP CAMERA, THE RADIO, NAVIGATION AND THE ABILITY TO MAKE HANDS FREE PHONE CALLS.
Electrical system, Vehicle speed control, Other or unspecified, Sep 30, 2019
I PURCHASED THE VEHICLE ON AUGUST 10, 2019. WITHIN 2 WEEKS THE RADIO BEGAN MAKING A POPPING AND CRACKING SOUND THAT SOUNDED LIKE ROCKS HITTING THE WINDSHIELD. THIS SOUND HAPPENS DAILY WHEN I DRIVE THE VEHICLE. ABOUT ONE WEEK AFTER THIS HAPPENED, THE DVD PLAYER WOULD STOP WORKING AND THE SOUND FROM THE RADIO WOULD BEGIN TO COMPLETELY GO OUT. IT WOULD COME BACK ON EVENTUALLY, SOMETIMES AS MUCH AS 30 - 45 MINUTES LATER. AFTER ABOUT TWO WEEKS, THESE PROBLEMS CONTINUED AND THE SCREEN FOR NAVIGATION, ALONG WITH THE SPEEDOMETER SCREEN WOULD COMPLETELY GO BLACK WHILE THE VEHICLE WAS IN MOTION. IT RESTARTS AFTER ABOUT 10 - 20 SECONDS. IN TWO INSTANCES THE REAR BACKUP CAMERA HAS SHUT OFF WHILE I WAS BACKING UP AS WELL. I HAVE REPORTED THE ISSUE TO TWO DEALERSHIPS INCLUDING THE ONE WHERE I MADE THE PURCHASE. I AM SCHEDULED TO TAKE IT IN TO HAVE REPAIRS DONE TOMORROW.
Electrical system, Vehicle speed control, Other or unspecified, Sep 17, 2019
THERE ARE SEVERAL ISSUES AND THEY HAVE HAPPENED MANY TIMES - ALL RELATED TO ELECTRICAL SYSTEM, SPEEDOMETER AND INFOTAINMENT DEFECTS. THE INFOTAINMENT AND DASH DISPLAY INCLUDING THE SPEEDOMETER SHUT OFF WHILE DRIVING. THIS INCLUDES THE SPEEDOMETER, ALL SAFETY FEATURES, CRUISE CONTROL SHUTTING OFF WHILE DRIVING. ALSO THE AUDIO WILL COMPLETELY SHUT OFF WHILE DRIVING AND I WILL HAVE NO AUDIO FOR HOURS AT A TIME. ALSO THERE ARE POPS AND CRACKLES OUT OF THE SPEAKERS EVERY TIME I DRIVE THE VEHICLE. I HAVE DETAILED DOCUMENTATION FOR THESE ISSUES INCLUDING VIDEOS OF THE ISSUES HAPPENING WHILE DRIVING. DEALERSHIP HAS ATTEMPTED TO REPAIR SEVERAL TIMES AND THE ISSUES GET WORSE, NOT BETTER.
Other or unspecified, Jul 30, 2019
TOOK POSSESSION OF THE VEHICLE 5 DAYS PRIORS WITH 3 MILES ON THE ODOMETER. SITTING AT A STOPLIGHT AWAITING A GREEN LIGHT AND WAS NOT ABLE TO BLOW THE HORN TO ALERT ANOTHER VEHICLE THE LIGHT HAD CHANGED. AFTER PULLING OVER INTO A NEARBY PARKING LOT I TRIED PUSHING ALL AREAS OF THE CENTER STEERING WHEEL AREA DESIGNATED FOR THE HORN. NO SOUND. TOOK THE VEHICLE TO A LOCAL HONDA DEALERSHIP. TECHNICIAN CHECKED FOR A FUSE ISSUE; FOUND NOT TO BE A FUSE ISSUE. AM AWAITING RESULTS OF A DETAILED INSPECTION OF THE VEHICLE.
Other or unspecified, Jun 12, 2019
TAKATA RECALL- AIR CONDITIONING IS LUKEWARM. IT'S NOT PRODUCING COLD AIR.
Electrical system, Other or unspecified, May 11, 2019
"TAKATA RECALL' CRACKING NOISE THROUGHOUT VEHICLE STARTED A MONTH INTO OWNING THE CAR. SLOWLY THE SYSTEM STARTED TO FAIL PHONE WOULD WORK RADIO WOULDN'T WORK SCREENS WOULD GO OFF AND ON AND FINALLY THE SCREEN WENT BLACK AND NEVER RECOVERED. THEY PUT NEW DRIVER INTERFACE INSTRUMENTAL PANEL AND IT STILL DIDN'T WORK SO HONDA CHANGED THE WIRING HARNESSES INFLOWTAINMENT SYSTEM. IT NOW BACK IN THE SERVICE BC STILL NOT WORKING. VEHICLE IN MOTION. DOESN'T MATTER IF IT MOVING GOING FAST OR SLOW.
Electrical system, Other or unspecified, May 1, 2019
AT ABOUT 300 MILES ENTIRE DISPLAY DOES NOT WORK ON COLD START AND THROUGHOUT THE DAY. SCREEN FLASHES BLUE AND THEN ACTIVATES, HOWEVER DOES NOT REMAIN ON. NO REAR VIEW CAMERA, NAVIGATION, OR OTHER APPS AVAILABLE TO THE DRIVER. SCREEN FLASHES WHILE DRIVING WHICH IS A SAFETY ISSUE AND DISTRACTION. REAR VIEW CAMERA NON-OPERATION IS ALSO A SAFETY ISSUE SINCE UNABLE TO VIEW CHILDREN AS THEY CROSS BEHIND THE VEHICLE.
Electrical system, Vehicle speed control, Other or unspecified, Apr 7, 2019
WHEN DRIVING THE CAR, THE INSTRUMENT PANEL (INCLUDING THE SPEEDOMETER) WILL SHUT OFF FOR APPROXIMATELY 2 MINUTES, AND THE REBOOT. THIS RESULT IN THE INABILITY TO TELL EXACTLY HOW FAST THE VEHICLE IS MOVING. THIS WILL OCCUR UNDER MULTIPLE CONDITIONS WHILE THE CAR IS IN DRIVE, AND IS NOT DEPENDENT ON THE TYPE OF ROAD BEING DRIVEN ON. ADDITIONALLY, THE CENTER CONSOLE INFOTAINMENT SCREEN, WHICH ALSO SERVES AS THE SCREEN FOR THE BACK UP CAMERA WILL SHUT OFF, FOR VARYING AMOUNTS OF TIME, RENDERING THE ABILITY TO SEE/USE THE BACK UP CAMERA USELESS. I HAVE ENCOUNTERED, ON NUMEROUS OCCASIONS, BOTH SYSTEMS SHUTTING OFF AT THE SAME TIME, WHILE THE CAR IS IN DRIVE OR REVERSE, LEAVING ME WITH THE UNABLE TO SAFELY GAUGE HOW I AM OPERATING THE VEHICLE.