2019 Honda Pilot
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 906 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Pilot model years with reports.
Of the 2019 reports, 13 involved a crash and 5 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Back over prevention, display functionJun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Campaign 23V431000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 25, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Campaign 21V215000 on NHTSA.gov
TiresMar 11, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Campaign 21V165000 on NHTSA.gov
Electrical system, softwareJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Campaign 20V440000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Campaign 20V439000 on NHTSA.gov
Structure, bodyOct 31, 2019
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Campaign 19V784000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, belts and associated pulleysApr 12, 2019
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Campaign 19V298000 on NHTSA.gov
Structure, body, roof and pillarsNov 28, 2018
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
Campaign 18V848000 on NHTSA.gov
Representative owner complaints
906 reports, newest first.
Fuel system, Gasoline, Apr 15, 2024
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Other or unspecified, Apr 10, 2024
Failure to restart after a stop at a stop light. Happens very often and sometimes I have to be jumped off to get it to restart. This is a very dangerous situation. It has occurred when I have been on a major highway in heavy traffic. One time it happened at night and it drained my battery to the point of my headlights not working. A highway patrol came and rescued me and jumped it to restart. I had a new battery when all this happened. This has been happening constantly for the last year and a half.
Other or unspecified, Apr 7, 2024
The rear back up cameras are all showing purple, green and yellow on the display. The dealers have told others with this issue that it is not covered under warranty. There are many cars with this problem. This happened very randomly.
Exterior lighting, Apr 2, 2024
LED headlight has been collecting condensation, presumed by mechanic to be from improper venting of the headlight. Possibly related to Honda technical service bulletin regarding hood positioning keeping headlights from venting properly. The chronic moisture caused the headlight to fail and stop working while driving at night, without warning. This caused a sudden impairment to visibility, creating a safety risk for those in the vehicle and others in the road.
Engine, Mar 29, 2024
Auto start-stop feature is malfunctioning. It is terrifying. I have pulled up to high traffic, busy intersections and my car will idle into stop at the light. When the light turns green and I proceed to push on the gas, the engine does now restart. I have been in extremely dangerous situations where I am stuck in the middle of very busy intersections with my young children in the car with me, and my car will not move. After about 10 minutes of attempting to restart, it will eventually turn back on and I can drive again. I cannot begin to tell you how terrified I have been a couple of the times this has happened, given the conditions of the traffic. I have tried to ask Honda about this several times and they act like they have no idea as to what I am referring to. They tell me there is nothing they can do because it cannot be replicated. I know that I am not the only one that has been affected by this, as I have done a ton of research online to try and find an answer. It seems to be a fairly common issue. i now worry every time i drive my car that it will happen. So far I have been lucky enough to avoid an accident each time this has happened. One occurrence was very close, as a car swerved at the last second before running right into me. It is utterly irresponsible of such a large automobile manufacturer to turn a blind eye to this issue. One of these days it could be catastrophic. It is my understanding that It is the responsibility of your organization to hold these manufacturer’s accountable. I really do hope that something is done about this before someone gets seriously hurt. Thank you.
Other or unspecified, Back over prevention, Mar 28, 2024
The backup camera image is distorted and the coloring is wrong (green and purple) and you cannot see the image from the camera. When researching online, there are numerous reports of 2019 Honda Pilot with similar issues. This situation happens when moving in reverse when the backup camera is on.
Power train, Electrical system, Engine, Mar 27, 2024
While stopped at a busy intersection the vehicle stalled and would not restart. Everything went blank. We believe it was the idle stop start feature malfunctioning. Lost all vehicle power including hazard lamps, speedometer, and gauges. Vehicle was previously in for recall on farka cables and idle stop start update. Honda dealer replaced battery 2 Months prior
Electrical system, Mar 27, 2024, fire
Started vehicle and proceeded to drive forward in my driveway when smoke started coming in the vehicle. Noticed after driving that the smoke was coming in the vehicle from under the glove box on the passenger side by the floor mat. Within approximately two minutes a flame ignited in which the dashboard caught on re. The whole inside on the vehicle was destroyed & totaled the whole vehicle. I have about 25 more pictures of the car (after the re and during) that I couldnt send via this webform. If you need them I would be happy to email them to you directly.
Fuel system, Gasoline, Mar 27, 2024
The contact owns a 2019 Honda Pilot. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated to respond, then slowly responded. The contact stated that on several occasions, the vehicle would only respond when depressing the accelerator pedal with added force. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer several times; however, the cause of the failure could not be determined. The vehicle was taken to an independent mechanic, where the fuel pump system was cleaned with an additive; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), which she related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Engine, Mar 21, 2024
The contact owns a 2019 Honda Pilot. The contact stated after starting the vehicle, there was a chirping noise coming from the timing belt. No warning lights was illuminated. The vehicle was taken to the dealer several times. The first time, the dealer stated it was normal, the second time, the dealer replaced the serpentine belt, the last time, the dealer acknowledged the noise but stated they did not have a solution to fix the issue. The contact stated the vehicle was taken to another dealer who stated it was a known issue called the timing belt chirp. They also stated when replacing the timing belt, they install a part to prevent the noise as well as prevent wear and tear. The vehicle was not repaired. The contact referenced Hondas Service Bulletin 16-054, which applied to the year make and model of the contact's vehicle. The manufacturer was made aware of the failure, a case was opened and then closed. The approximate failure mileage was 106,000.
Other or unspecified, Mar 19, 2024
Backup camera malfunctioning. Display on my infotainment screen shows vibrant colors, impairing visibility, only when in reverse and using the backup camera. All other screen displays are working normally. In day light the backup camera picture is messed up with different colors green purple and doesn't show clear crisp picture of surroundings hampering the visibility when backing-up and in night time it's actually even worse. This has been an issue for more than a year now and started happening after my initial bumper to bumper warranty from Honda expired. AutoNation Honda Dealership here in Roseville California says it's a faulty camera issue and wants to charge for replacement; but when I search online looks like it has impacted lot of 2019 Honda Pilots and even other Honda models. This should be dealt as a security concern and Honda should replace the faulty camera units as cameras are starting to have this defect within 3-4 years of a new car being pushed into service. Clearly these year models don't seem to have proper cameras which should last a lot longer than just 3-4 years. I already took my vehicle for the cable related safety recall but even after that work was done by dealership, the camera is still not showing proper picture when backing-up.
Equipment, Mar 12, 2024
See attached document for complaint
Other or unspecified, Mar 6, 2024
This complaint is regarding safety recall for 2019 Honda Pilot for "fuel pump impellers" (NHTSA Recall Number [XXX]). It was published in November 2023 but Honda dealers still don't have the parts available to do the repair. The Honda dealerships that I have called say that it likely won't be available for another 6 months. I use the car for business purposes and having an open safety recall on a car creates a significant liability issue for me. Please assist with pressuring Honda to quickly fix the safety recall issue. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel system, Gasoline, Mar 6, 2024
The contact owns a 2019 Honda Pilot. The contact stated while driving 35-40 MPH on two occasions, the vehicle jerked and stalled. The check engine warning light was illuminated. The contact was unable to pull to the side of the road. The contact stated that he turned on the hazard lights and was able to restart the vehicle after 5 minutes and continued driving. Additionally, the contact stated while driving 50-55 MPH, the vehicle stalled abruptly, nearly causing a crash. The vehicle was taken to an independent mechanic, where it was determined that an abnormal sound and vibration were coming from the fuel pump. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The manufacturer was contacted and advised the contact that the dealer would put the vehicle as priority on the waitlist due to the symptoms of the failure. The vehicle was taken to the dealer, where diagnostic test code P0007 was retrieved, and the dealer informed the contact that the failure was related to the high-pressure fuel pump (HPFP). The dealer informed the contact that the HPFP needed to be replaced prior to performing the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 105,000. Parts distribution disconnect.
Electrical system, Visibility/wiper, Mar 1, 2024
Backup camera recently began displaying a purple and green screen making the image in the backup view unable to be seen. Vehicle is garage parked or nearly always under covered parking. Taken to a Honda dealership and told camera needs to be replaced.
Fuel/propulsion system, Feb 27, 2024
Emissions System Problem code appeared on dash with check engine light on. I took the car to the dealer immediately and they ran codes and tests on it and stated the Fuel injectors need replaced. Doing research on the fuel injectors on the 2019 Honda Pilot I came across the NHTSA article how other 2019 Honda Pilots have already had issues but my VIN is not coming up with this error per everyone I have talked at with Honda. per the policy stated by NHTSA below: DATE: February 11, 2021 TO: All Honda Sales, Service & Parts Managers, and Personnel FROM: Brad Ortloff, Manager Auto Campaign Administration Dept. Re: UPDATE - Warranty Extension: 2018-19 Odyssey, 2016-19 Pilot, 2017-19 Ridgeline V6 Fuel Injector On, November 24, 2020, American Honda announced a warranty extension for certain 2016 Pilot vehicles. Today, February 11, 2021 American Honda is announcing an expansion to the vehicles covered under this warranty extension. Certain 2018-19 Odyssey, 2017-19 Pilot, and 2017-19 Ridgeline vehicles are being added to this market action. American Honda is extending the warranty coverage of the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first. BACKGROUND The fuel injectors may not have been manufactured to proper specifications. As a result, debris from the high pressure pump or the fuel injector machining process may cause internal wear or clogging inside one or more injectors. Also, the PCM software may misinterpret sensor inputs as a deteriorated catalytic converter. REPAIR Dealers will replace the fuel injectors and on certain vehicles may also perform a software update. PARTS Parts are available for ordering. TOOLS There are no special tools needed for this campaign. SERVICE BULLETIN The following Service bulletins have been posted to the Service Information System (SIS) as of February 11, 2021, and they includes parts, repair, and warranty information related to this campaign: [XXX] Warranty Extension: MIL Comes on with D INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel/propulsion system, Feb 23, 2024
I am filing a complaint with Honda Motors due to a recall regarding the fuel pump. I received a letter stating that it is an issue that can be serious, leading to an accident or injury. The main reason for this complaint is that Honda stated that the part will not be available for at least seven months. This is our family car and we have two young children we would obviously like to keep safe. I do not feel safe with this current issue that cannot be resolved in a timely manner. I would like to know if the lemon law applies or anything to trade in this car that should not be driven. Thank you
Fuel/propulsion system, Feb 23, 2024
I was provided an email on my 2019 Honda Pilot in December 2023. I called my local Honda dealership to schedule the repair. I was scheduled and the day of my appointment they called to cancel stating the parts were not in. I waited till January 2024 and called back and they stated that they are still working out a plan with Honda and at this time no parts are available but they should be coming in the next month or two. I just got a letter in the mail today stating that it is going to be fall 2024 before parts are available. After reading this safety, recall letter I received from Honda it stating why the vehicles under recall, and the safety consequence regarding it. My check engine light is not on however, my vehicle has been acting like it is going to stall out several times while I’m driving under 35 mph. I’m very concerned because this is the only vehicle I have and I have four children and the thought of possibly being in an accident is very scary to think about, due to Honda not having a replacement part to fix the recall. This is assuming that the parts would be in by fall to fix the vehicle. I don’t have another vehicle to access so if I happen to get into accident and it’s due to my vehicle stalling would Honda then be liable for the wreck? I am little frustrated and have never in my life experienced an issue with Honda until now. If the parts are “unavailable” then I personally feel Honda should be paying for rental vehicles for these families who don’t have any other choices. I would rather pay for a rental than be sued for “potential injury” where the recall paper states that having an inoperable fuel pump, could prevent an engine from starting, causing the vehicle to lose power or stalling, while driving increasing the risk of an injury or crash. Something needs to be done about this.
Fuel system, Gasoline, Feb 22, 2024
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the failure occurred intermittently. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was informed that the vehicle needed to be diagnosed and if the failure was not due to the recall part, the contact would be responsible for the diagnostic test cost. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
Fuel system, Gasoline, Feb 22, 2024
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not yet made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Fuel system, Gasoline, Feb 21, 2024
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and stated it would be 6 months to a year before parts became available. The manufacturer was not notified of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. Several unknown warning lights were illuminated. The contact drove the vehicle to a local dealer who performed a diagnostic test. The dealer replaced the battery with a lithium battery however, the failure persisted. The contact stated that the failure was intermittent and related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 25,000. Parts distribution disconnect.
Electrical system, Feb 13, 2024
Car dies at stop lights, we believe this is related to the idle stop. The battery was replaced battery 4 months ago due to the same issue.
Fuel system, Gasoline, Feb 13, 2024
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 65 MPH, the vehicle started to stall and lost motive power. The contact pumped the accelerator pedal to keep the vehicle from stalling. The contact stated that no warning lights were illuminated. The contact drove the vehicle to a local dealer who determined that the transmission fluid needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact stated that the failure was intermittent and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 97,000. Parts distribution disconnect.
Forward collision avoidance, Lane departure, Feb 10, 2024
The Honda Sense camera failed due to an internal fault just outside the manufacturer's warranty. Dealership was needed to replace it in order to regain function at out of pocket cost. Upon the camera failing the driver is met with 5 warning lights that the following are no longer active: LKAS, ACC, Automatic Braking\Forward Collision Warning, Adaptive Headlights, and Lane Mitigation System. You have to clear each of these before you can use the main dash (including MPH). Cruise control is completely disabled. Although there is no asserted timeline for the life of the camera, research shows (and dealership sates) that this is a known issue. Reaching out to Honda's technical support team returns a somewhat blanket response stating that although campaigns exist for other issues with my VIN it is my monetary responsibility to handle this particular issue, although I was writing to the campaign department to add to the growing list of those with this particular issue in hopes of moving toward a recall, not because I expected there was one in place for this issue. For reference, Vehicle was parked when issue began.
Fuel system, Gasoline, Feb 7, 2024
The contact owns a 2019 Honda Pilot. The contact received notification NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.