2019 Honda Pilot
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 906 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Pilot model years with reports.
Of the 2019 reports, 13 involved a crash and 5 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Back over prevention, display functionJun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Campaign 23V431000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 25, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Campaign 21V215000 on NHTSA.gov
TiresMar 11, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Campaign 21V165000 on NHTSA.gov
Electrical system, softwareJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Campaign 20V440000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Campaign 20V439000 on NHTSA.gov
Structure, bodyOct 31, 2019
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Campaign 19V784000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, belts and associated pulleysApr 12, 2019
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Campaign 19V298000 on NHTSA.gov
Structure, body, roof and pillarsNov 28, 2018
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
Campaign 18V848000 on NHTSA.gov
Representative owner complaints
906 reports, newest first.
Power train, Electrical system, Engine, Oct 5, 2020
MY 2019 PILOT ELITE HAS 16,400 MILES ON IT JUST STARTED A COUPLE MONTHS AGO WHERE I WOULD GET TO 2425 MILES AN HOUR IN THE CAR WITH LUNCH OR LURCH IT HAPPENS ALSO SOMETIMES WHEN I GET TO 30 SOME MILES AN HOUR IT ALL LURCHER LUNCH. LAST FRIDAY I MADE A LEFT TURN ONTO A MAJOR STREET AND WENT TO ACCELERATE IN THE CAR JUST WOULDN'T DO ANYTHING IT WOULDN'T ACCELERATE IT SLOW DOWN AND I HAD TO PULL OVER TO THE SIDE AND PUT MY FLASHERS ON I HAD TO WAIT A WHILE PROBABLY A MINUTE OR SO AND THEN I COULD PRESS MY FOOT ON THE EXCELERATOR AND GO FORWARD. THIS LURCHING OR LUNGING DOES NOT HAPPEN ALL THE TIME IT COULD BE ON A CITY STREET WHEN IT HAPPENS IT CAN BE WHEN I GO TO ACCELERATE TO GET ON THE EXPRESSWAY I HAVE MENTIONED THIS TO MY MECHANIC AT HONDA AND THEY DON'T SEEM TO KNOW WHAT THE PROBLEM WOULD BE I'M WONDERING IF THERE IS RECALL THAT I MIGHT'VE MISSED OR THERE'S SOME THING THAT SOMEONE KNOWS I CAN'T BE THE ONLY ONE THAT THIS IS HAPPENING TO.
Electrical system, Oct 2, 2020
THE RADIO/BACKING CAMERA/PHONE...PANEL GOES BLACK WHILE I AM DRIVING DAILY ON CITY STREETS OR THE HIGHWAY. SOMETIMES THE SPEED AND INDICATOR PANEL ALSO GOES BLACK WHILE I AM DRIVING. I HAVE TAKEN THIS IN MULTIPLE TIMES SINCE I PURCHASED THE CAR AND THEY HAVE NOT RESOLVED IT.
Electrical system, Sep 29, 2020
THE CENTER CONTROL PANEL WAS RECALLED DUE TO THE COMPUTER SYSTEM MALFUNCTIONS. I TOOK THE VEHICLE TO THE DEALER FOR THE REPAIR. NEVERTHELESS, THE CONTROL PANEL CONTINUES TO SPORADICALLY SHUT DOWN WHILE THE CAR IS IN OPERATION. IT TYPICALLY STARTS WITH AUDIBLE CLICKS AND INTERMITTENT RADIO RECEPTION. I WILL THEN GET MESSAGES SUCH AS 'CHECK TUNER,' AUDIO SIGNAL LOST, 'NO AUDIO CONNECTION TO FM,' 'NETWORK COMMUNICATION LOST,' AND 'MOST NETWORK LOST.' THE SYSTEM WILL CONTINUE TO SHUTDOWN, GO COMPLETELY BLACK, AND THEN REBOOT. AT TIMES THE PANEL IS BLACK FOR 10 MINUTES OR MORE. SOMETIMES THE REBOOTS ARE A CYCLE OF CONTINUING EVENTS FOR MY ENTIRE COMMUTE (ABOUT 35 MINUTES) OF JUST ONE REBOOT AFTER ANOTHER. DURING THIS TIME, THE BACKUP CAMERA, RADIO, AND CONNECTIVITY TO MY PHONE DO NOT WORK. IN FACT, UNLESS I TURN OFF THE BLUETOOTH ON MY PHONE, IT WILL MOMENTARILY CONNECT TO MY PHONE WHEN IT REBOOTS AND THEN IMMEDIATELY DISCONNECT ANY CALL I AM ON BECAUSE THE SYSTEM SHUTS DOWN AGAIN. I HAVE UPLOADED 3 PICTURES OF EXAMPLES OF MY SCREEN. (THE LAST PICTURE IS JUST A BLANK SCREEN). I HAVE A VIDEO OF AN EVENT, BUT IT COULD NOT BE UPLOADED.
Electrical system, Sep 25, 2020
THIS IS HAS BEEN GOING ON SINCE I BOUGHT THE CAR TWO YEARS AGO. AUDIO CONSTANTLY GOES OUT EVERYDAY. WHEN I OPEN ANY DOOR IT TURNS OFF WITH OR WITHOUT BLUETOOTH CONNECTED. THERE IS NO FUNCTION TO THE RADIO, SATELLITE RADIO BLUETOOTH NOTHING. AND THERE IS A CRACKING STATIC SOUNDS IT MAKES. SCREEN MALFUNCTIONS, GOES BLACK THAN COMES BACK BUT NO WAY TO WORK IT WITH THE TOUCHSCREEN. HAVE HAD TO HONDA DEALERS 5 TIMES AND NOTHING HAS CHANGED EVEN WITH THE RECALL DONE.
Electrical system, Electronic stability control (ESC), Service brakes, Sep 18, 2020
I PURCHASED BRAND NEW ELITE 2019 PILOT IN APRIL OF 2019. IMMEDIATELY AFTER PURCHASE I HAD HORRIBLE STATIC COMING THROUGH ALL SPEAKERS, AT TIMES VEHICLE WOULD NOT START, RANDOMLY THE VEHICLE WOULD SENSE A COLLISION EVEN WHEN I WAS ONLY ONE ON ROAD, WINDSHIELD WIPERS COME ON RANDOMLY AND OTHER ELECTRICAL ISSUES WOULD OCCUR, BRAKE LIGHT FLASHES RANDOMLY. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AT ALL. . I HAVE TAKEN IT IN THREE TIMES NOW AND EVERY TIME I AM TOLD THAT THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE BEEN ASKED TO TAKE VIDEOS OF IT WHEN IT OCCURS. THIS IS INSANE AS MY CELL PHONE IS DISABLED WHILE I AM DRIVING. SO, BASICALLY THEY ARE ASKING ME TO GET PHONE, ENABLE IT AND TAKE A VIDEO ALL WHILE I AM DRIVING WITH THE VEHICLE DOING ALL SORTS OF UNSAFE THINGS. I HAVE COME CLOSE TO BEING IN A NUMBER OF ACCIDENTS DUE TO THE RANDOM COLLISION BRAKING OCCURING. I REFUSE TO DRIVE THE VEHICLE ON THE FREEWAY AS I DO NOT FEEL SAFE AT ALL DRIVING IT. THIS HAS OCCURED ON THE FREEWAY, HIGHWAYS AND CITY STREETS. I ALWAYS DRIVE IN A LANE WHERE I CAN PULL TO THE SIDE IF SOMETHING OCCURS. I DID NOT PAY OVER 50,000 FOR A VEHICLE TO NOT FEEL SAFE DRIVING. I AM TIRED OF HONDA TELLING ME THAT THEY CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. BASICALLY IMPLYING THAT I AM CRAZY AND THIS DOES NOT OCCUR UNLESS I CAN GET A VIDEO OF IT WHEN IT IS HAPPENING. ALL SERVICES HAVE BEEN DONE AT THE MORGAN HILL, CA 95037 HONDA DEALERSHIP. I HAVE ALL PAPERWORK ON IT BUT IT IS CURRENTLY AT DEALERSHIP NOW AGAIN AND THE PAPERWORK DOCUMENTATION IS BEING ATTACHED AND THEY HAVE RECORDS IN THEIR FILES AS WELL. I DO NOT KNOW WHAT MY NEXT STEP IS IN GETTING HELP SINCE THE DEALERSHIP JUST SHARED THERE IS NOTHING THEY CAN DO FOR ME SINCE THEY DON'T HAVE A VIDEO AND OR WITNESS THESE ISSUES FIRSTHAND. CAR SERVICED ON 7/25/19, 4/13/20 AND 9/18/20 AT HONDA DEALERSHIP IN MORGAN HILL, CA
Electronic stability control (ESC), Service brakes, Sep 8, 2020
9/7/2020 AROUND 2:15PM ON A BEAUTIFUL CLEAR, SUNNY DAY, MY 2019 HONDA PILOT INCORRECTLY SENSED AN "INVISIBLE" COLLISION HAZARD AND ENGAGED THE AUTOMATIC COLLISION AVOIDANCE BRAKING SYSTEM. THERE WAS NOT EVEN A VEHICLE DRIVING IN FRONT OF ME. MY 2019 PILOT AUTOMATICALLY SLAMMED ON THE BRAKES AND BROUGHT THE VEHICLE TO AN IMMEDIATE AND COMPETE STOP WHILE I WAS DRIVING 55 MPH ON A BUSY HIGHWAY. THE VEHICLE BEHIND ME ALMOST REAR-ENDED ME. THIS FAULTY AUTOMATIC COLLISION AVOIDANCE BRAKING SYSTEM, SLAMMING ON THE BRAKES FOR NO REASON AT ALL, IS GOING TO SEVERELY INJURE OR KILL SOMEONE!
Electronic stability control (ESC), Service brakes, Sep 8, 2020
9/8/20 AT 7:45AM A CLEAR SUNNY MORNING ON MY WAY TO WORK. I WAS STOPPED AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN I PUSHED ON THE ACCELERATOR. AS SOON AS I STARTED TO PICK UP SPEED ~15-20 MPH, MY HONDA PILOT SENSED ANOTHER "INVISIBLE" COLLISION HAZARD AND ENGAGED THE AUTOMATIC COLLISION AVOIDANCE BRAKING SYSTEM. THE AUTOMATIC BRAKING SYSTEM SLAMMED ON THE BRAKES AND BROUGHT THE VEHICLE TO AN IMMEDIATE AND COMPETE STOP WHILE I WAS TURNING IN THE MIDDLE OF THE INTERSECTION AND THE TRUCK BEHIND ME ALMOST REAR-ENDED ME. THIS FAULTY AUTOMATIC COLLISION AVOIDANCE BRAKING SYSTEM SLAMMING ON THE BRAKES FOR NO REASON AT ALL IS GOING TO SEVERELY INJURE OR KILL SOMEONE! I AM AFRAID TO DRIVE HOME FROM WORK.
Electrical system, Other or unspecified, Sep 7, 2020
CAR SHUTS OFF COMPLETE AND DOESN'T START BACK WHEN USING AUTO IDLE STOP. I GOT STUCK AT AT HEAVY TRAFFIC ROADS AND TRAFFIC LIGHTS FREQUENTLY. I AM ALSO EXPERIENCING LOSS OF POWER OR THE CAR; HESITATION AND RAVING WHEN GASING. I HAVE TAKEN THE CAR TO HONDA SERVICE FEW TIMES ALREADY, BUT THEY WERE UNABLE TO FIND ANY ISSUES. AT LAST VISIT TO HONDA SERVICE, BATTERY WAS TESTED AND INSPECTED EVERYTHING ELSE AND WAS DOCUMENTED NO ISSUES FOUND. THIS ISSUE IS BEING HAPPENING SINCE APRIL. PLEASE ADVICE WHAT I NEED TO DO TO FIX THIS ISSUE. DID I BUY A LEMON?
Electrical system, Other or unspecified, Sep 7, 2020
MY 2019 HONDA PILOT BRAKE PEDAL GOT LOCKED UP, CAN'T START THE ENGINE WITH THE REMOTES ON ME. AND POSSIBLE MISSING WELDS.
Other or unspecified, Visibility/wiper, Aug 18, 2020, crash
WHEN I WAS BACKING MY CAR, I SAW A WHITE CAR APPROACHING FROM MY REAR END CAMERA BUT THERE WAS NO SOUND OR WARNING SOUND AS USUAL. I STOPPED MY CAR UNTIL THE CAR PASSED BY. THEN I STARTED BACKING SLOWLY WITHOUT SEEING ANY CAR MOVING OR APPROACHING. SUDDENLY I SAW AN OLD DARK GREEN HONDA CRV CAR ON MY REAR BACK CAMERA CAME FROM NOWHERE WITH HIGH SPEED AND NO WARNING OR SOUND. I PRESSED MY BRAKE IMMEDIATELY. I DID NOT FEEL ANY PULSE OR COLLISION. WHEN I DROVE HOME AND FOUND A SMALL DAMAGE ON MY CAR REAR BUMPER. I FILED AN ACCIDENT REPORT M0153386 IN WASHINGTON STATE.
Electrical system, Aug 6, 2020
THE INFOTAINMENT SYSTEM MAKES STATIC NOISE THE SEEMS TO REBOOT. NETWORK COMMUNICATION LOST. DASH CONSOLE GOES BLANK FOR 1 MIN THEN SHOWS UP AGAIN. THIS HAPPENS EVER TIME YOU DRIVE THE PILOT. NO RADIO FUNCTIONALITY ANYMORE. HONDA DEALER SAYS THERE IS NO FIX.
Other or unspecified, Aug 5, 2020
NAVI-SCREEN GOES BLACK, INSTRUMENT PANEL GOES BLACK. THIS OCCURRED IN OCT.2019 WHILE ON A LONG TRIP. UNPREDICTABLE & UNRELIABLE, COULDN'T USE NAVIGATION SYSTEM AT ALL--OCCASIONALLY BOOTED UP & WOULD WORK FOR A FEW HOURS AT A TIME. CHAPMAN HONDA TUCSON WAS ABLE TO FIX THE PROBLEM BUT HAD TO KEEP OUR VEHICLE FOR MANY DAYS. HAS NOW REOCCURRED, BEGAN IN MID-JULY & CONTINUES TO MALFUNCTION CONSISTENTLY. ALTHOUGH MECHANICALLY THE VEHICLE WORKS WELL, IT IS QUITE DISTRACTING & A BIG SAFETY ISSUE FOR ME, TO HAVE NO INSTRUMENT PANEL OR OTHER VISUAL DATA TO RELY ON WHILE DRIVING. COMPUTER SCREEN/DASH PANEL/NAVIGATION SYSTEM SIMPLY QUITS; IT APPEARS TO HAPPEN INDEPENDENTLY OF THE MECHANICAL WORKING OF THE VEHICLE, IE, IN ALL SITUATIONS, ALL TIMES OF DAY OR NIGHT, ANY & ALL ROAD OR WEATHER CONDITIONS.
Electronic stability control (ESC), Aug 4, 2020
ERROR MESSAGE 'THE VEHICLE STABILITY ASSIST SYSTEM HAS A PROBLEM. USE EXTRA CAUTION WHEN BRAKING AND CORNERING. HAVE YOUR VEHICLE CHECKED BY A DEAL IMMEDIATELY.' THIS HAS HAPPENED 7 TIMES IN THE LAST 10K MILES AND THE DEALER HAS IGNORED THIS ISSUE AND CALLED IT NORMAL
Air bags, Vehicle speed control, Service brakes, Jul 24, 2020, crash
HONDA PILOT 2019 -DRIVING ON A HIGHWAY WITH MY WHOLE FAMILY WITH 3 KIDS AT THE BACK, AT A SPEED ~40MPH. THE LANE IN WHICH I WAS DRIVING (RIGHT) SLOWED DOWN, SO MOVED TO THE LEFT LANE. THAT LANE WAS ALSO SLOWING AS I CAN SEE THE CARS IN THE FRONT SLOWING DOWN AND STOPPING. MY ATTEMPTS TO STOP THE CAR PROVED FUTILE. THE CAR DID NOT STOP. 1) REPEATED PUMPING OF THE BREAKS DID NOT YIELD TO STOP THE CAR. HONDA PILOT COLLIDED WITH THE CAR IN THE FRONT. 2) THE CARS SYSTEM TO SLOW THE CAR WHILE APPROACHING A VEHICLE IN THE FRONT DID NOT FUNCTION. 3) AIRBAGS DID NOT DEPLOY AT ALL - NONE OF THE AIRBAGS DEPLOYED. - COLLISION CENTER WAS LITERALLY BAFFLING, OVER THIS - HAVE NO CLUE HOW THE AIRBAGS DID NOT DEPLOY WITH THIS KIND OF A COLLISION. I SERIOUSLY SUSPECT THAT THERE IS SOME THING SERIOUSLY FLAWED. SINCE I'M NOT AN AUTOMOBILE ENGINEER, I'M NOT SURE OF TECHNICALITY INVOLVED IN THIS. SOMETHING WENT WRONG TERRIBLY, THAT THE CAR DID NOT STOP ON BRAKING, CAR DID NOT SLOW DOWN, & THE AIRBAGS DID NOT DEPLOY. WHEN INFORMED ABOUT THIS TO HONDA, HONDA WAS REFERRING TO GEICO, THAT THEY WILL DO THE INVESTIGATION. GEICO SAYS THAT ITS NOT THEIR PROBLEM AND HONDA SHOULD DO THE INVESTIGATION. AS A COMMON MAN I WOULD LIKE TO HAVE THIS PROBLEM INVESTIGATED AND NECESSARY ACTION TO BE TAKEN. I SEE THEY SUBROGATE EACH OTHER, WHICH IS NOT CORRECT. I'M NOT SURE HOW MANY CARS ARE RUNNING IN THIS CONDITION ON THE ROAD. PLEASE DO TAKE NECESSARY STEPS TO CHECK ON THIS. I CAN GIVE ALL THE REQUIRED DOCUMENTS, PICTURES AND POLICE REPORTS IN THIS REGARD. I NEED ASSISTANCE IN INVESTIGATION OF THIS ACCIDENT AND FIND OUT WHY THE CAR DID NOT RESPOND. I SEE THAT THERE ARE OTHER RECALLS WITH REFERENCE TO HONDA PILOT 2019, THOUGH MY CAR IS NOT ON THE RECALL, I HAVE MY DOUBTS THAT THERE IS MALFUNCTIONING COMPONENT IN THE CAR, THAT HAS CAUSED THIS FLAW. HOPING TO HEAR FROM YOU SOON. THANK YOU.
Air bags, Service brakes, Jul 22, 2020
WHEN DRIVING THE VEHICLE, THESE MESSAGES SHOWN ON THE SCREEN FROM TIME TO TIME: BRAKE, EMISSION SYSTEMS PROBLEMS AND LOW TIRE PRESSURE.
Other or unspecified, Jul 21, 2020, crash
THE DRIVER SHOULD KNOW IF THE BACK-UP AUDIBLE AND VISUAL DETECTION ALARM SYSTEMS HAVE BEEN DEACTIVATED. IN THE CASE OF MULTI-DRIVERS, THE SYSTEM SHOULD ALWAYS DEFAULT TO 'ON'. ON THE 2019 HONDA PILOT, NO WARNINGS ARE PROVIDED IF THE SYSTEMS HAVE BEEN ACCIDENTALLY OR INTENTIONALLY DEACTIVATED. SO, IF SOMEONE DEPRESSES THE MOMENTARY DEACTIVATION BUTTON, THE DRIVER DOES NOT RECEIVE ANY PRECAUTIONARY WARNING INDICATION ON THE BACKUP CAMERA SCREEN. WE HAD TWO BACKUP ACCIDENTS IN ONE WEEK BEFORE WE FIGURED OUT WHAT WAS GOING ON. NOW WE HAVE TO VERIFY THAT THE SYSTEM IS 'ON' EVERY TIME WE START THE CAR. WHAT SHOULD HAPPEN: UPON STARTING THE CAR, THE AUDIBLE AND VISUAL ALARMS SHOULD DEFAULT TO THE FULL ENERGIZED MODE. SECONDARILY, IF THE DRIVER CHOOSES TO DEACTIVATE THE SYSTEM, ONLY THE AUDIBLE ALARMS SHOULD BE DEACTIVATED. THE BACKUP SCREEN SHOULD ALSO WARN THAT THE AUDIBLE ALARM IS DISABLED. UNDER NO CIRCUMSTANCES SHOULD THE BACKUP SCREEN'S VISUAL ALARMS EVER BE DEACTIVATED. THE EXISTING SYSTEM IS EXTREMELY DANGEROUS AND A FATALITY WILL EVENTUALLY OCCUR. THE CORRECTIONS APPEAR TO BE JUST PROGRAMMING CHANGES. HONDA HAS FAILED TO PERFORM THE PROPER PROCESS HAZARD REVIEW (HAZOP) OF THE BACKUP SYSTEM. I HAVE INFORMED HONDA AND THEY TOLD ME THEY WOULD FILE MY COMPLAINTS.
Power train, Electrical system, Jul 6, 2020
ON JULY 3, 2020, AFTER REVERSING OUT OF MY GARAGE ONTO MY DRIVEWAY, I PUT THE CAR IN DRIVE AND WHEN I PRESSED THE ACCELERATOR, THE CAR SHIFTED INTO PARK ON ITS OWN. I TRIED AGAIN AND IT DID IT AGAIN. MY HUSBAND AND KIDS WERE IN THE CAR AND MY HUSBAND SAID "IT DID THIS TO ME THE OTHER DAY TOO." I GOT MY PHONE OUT AND TOOK VIDEO OF IT OCCURRING TWO MORE TIMES. EACH TIME I PUT THE CAR IN DRIVE AND PUSHED ON THE ACCELERATOR, IT SHIFTED INTO PARK ON ITS OWN AFTER MOVING FORWARD.IT DID THIS WITH OR WITHOUT A SEAT BELT ON. THE VIDEO IS AN MP4 FILE AND THERE DOES NOT SEEM TO BE A WAY TO ATTACH IT ONLINE, BUT I AM HAPPY TO PROVIDE IT UPON REQUEST.
Electrical system, Jun 14, 2020
THIS ISSUE HAS HAPPENED SEVERAL TIMES SINCE BUYING THE PILOT IN 2019. WHILE DRIVING THE CAR, THE INFOTAINMENT SYSTEM FREEZES UP AND STOPS WORKING. THE USE OF THE BACKUP CAMERA, RADIO, GPS, AND ANY OF THE FEATURES ON THE SCREEN ARE NOT USABLE. WE NOTICE THIS HAPPENS A LOT WHEN WE TAKE FAMILY TRIPS. THE ONLY THING DIFFERENT WE DO ON TRIPS IS PACK THE CAR OPENING AND CLOSING THE TRUNK AND DOORS. TO GET THE SYSTEM TO WORK AGAIN YOU HAVE TO TAKE PARTS OFF TO GET TO THE CARS MAIN BATTERY AND DISCONNECT THE NEGATIVE TO RESTART THE SYSTEM. WHEN THE INFOTAINMENT SYSTEM FREEZES YOU HEAR A LOUD SCREECHING NOISE OVER THE SPEAKERS LIKE THE ELECTRONICS ARE SHORTING OUT. IS THIS COMMON WITH THE 2019 HONDA PILOT? STOPING ON TRIPS TO REMOVE CAR PARTS TO GET TO THE BATTERY IS FRUSTRATING. I'M WORRIED IF THIS COULD LEAD TO A CAR FIRE WHILE MY WIFES DRIVING WITH THE KIDS.
Electrical system, Jun 12, 2020
OUR 2019 HONDA PILOT HAS BEEN MAKING STATIC LIKE POPCORN POPPING SOUNDS FOR SOME TIME. MY WIFE WENT INTO LABOR AND WE WERE RUSHING TO THE HOSPITAL IN THE POURING RAIN DRIVING ON THE HIGHWAY, AND THE POPPING SOUND STARTED AGAIN AND ALL THE ELECTRONICS SHUT DOWN. I WAS UNABLE TO SEE THE SPEED, NAVIGATION ETC. AND IT FELT QUITE DANGEROUS. WE TOOK THE CAR IN FOR SERVICE AND WE WERE TOLD THAT A RESET HAD BEEN PERFORMED AND ALL THE ELECTRONICS SHOULD FUNCTION NORMALLY. JUST THIS PAST FRIDAY, I WAS DRIVING MY DAUGHTER IN THE CAR AFTER THE ISSUE WAS SUPPOSEDLY FIXED, AND THE POPPING STARTED AGAIN, I ASKED HER TO TAKE OUR HER PHONE TO VIDEO THE SOUNDS, AND MOMENTS LATER SHE GOT A SECOND VIDEO OF ALL THE ELECTRONICS SHUTTING DOWN AGAIN. VERY FRIGHTENING. *TR
Engine, May 12, 2020
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS UNDRIVABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, May 9, 2020
THE RADIO AND ENTERTAINMENT SYSTEM GOES OUT OFTEN AND LOSES ALL SOUND. THE BACKUP CAMERA GOES OUT. NOW THE RADIO WON'T SHUT OFF WHEN THE CAR TURNS OFF SO HONDA RECOMMENDS DISCONNECTING THE POSITIVE TERMINAL OF THE BATTERY, WHICH IS A HAZARD. *TR
Electrical system, Apr 23, 2020
MALFUNCTION BACKUP CAMERA, INFOTAINMENT SYSTEM, ODOMETER DISPLAY: SINCE AROUND 1 MONTH AFTER PURCHASING THE CAR, VEHICLES ODOMETER DISPLAY AND INFOTAINMENT SYSTEM DISPLAY BLACKS OUT AND MALFUNCTIONS DURING DRIVING ALMOST DAILY. ALONG WITH THIS THE SOUND SYSTEM CRACKLES. IT ONLY RESETS ONCE THE VEHICLE IS COMPLETELY OFF. THE MALFUNCTION IS PRESENT WHETHER THE VEHICLE IS STATIONARY OR IN MOTION. ALSO, DURING THIS TIME WE ARE UNABLE TO USE THE BACK UP CAMERA AS NO DISPLAY IS SEEN ON THE INFOTAINMENT SYSTEM. THIS HAS CAUSED MULTIPLE NEAR MISS FROM ACCIDENTS DURING DRIVING IN THE HIGHWAYS (AS DRIVER CAN GET DISTRACTED/SCARED FROM THE CRACKLING SOUNDS) AND BACKING UP. ALSO WHEN THE ODOMETER GOES BLACK, WE ARE UNABLE TO SEE THE SPEED OF THE CAR HENCE INCREASES THE LIKELIHOOD OF EXCEEDING SPEED LIMIT UNKNOWINGLY.
Electrical system, Other or unspecified, Mar 25, 2020
PURCHASED VEHICLE IN JANUARY 2019. AROUND MARCH 2019 THE SPEAKERS BEGAN TO MAKE CRACKLING AND POPPING NOISES AT RANDOM TIMES - BUT COULD RELIABLY BE REPRODUCED WHEN LOCKING THE DOORS. SOON THEREAFTER, THE MAIN DISPLAY WOULD INFREQUENTLY POP AND GO BLACK, THEN COME BACK ON. WE TOOK THE VEHICLE IN TO OUR DEALER IN JUNE 2019, OBTAINED A LOANER, AND AFTER THE FIRST DAY, THE DEALER CALLED AND SAID THEY COULD NOT REPLICATE AND WANTED TO KEEP IT LONGER. ON THE THIRD DAY, I PICKED THE CAR UP AND RETURNED THE LOANER AS WE HAD TO TRAVEL. THE DEALER SAID THEY STILL COULD NOT REPLICATE AND THAT THE ANY NOISE HAPPENING WHEN THE DOORS LOCKED WAS NORMAL. SINCE JUNE 2016, THE CRACKLING AND POPPING CONTINUES, THE BLACK OUT CONTINUES AND HAS PROGRESSIVELY GOTTEN WORSE. THE NOISE HAPPENS WHEN STATIONARY, IN MOTION, ON ALL KINDS OF STREETS AND SPEEDS. IT HAPPENS WHEN THE PHONE IS CONNECTED VIA BLUETOOTH AND WHEN IT IS NOT. IT ALSO SEEMS TO BE MORE VIOLENT WHEN AT LARGER INTERSECTIONS (I.E. LOUD POPS AND BLACK SCREEN HAS BEEN NOTED WHEN AT LARGE TRAFFIC LIGHT INTERSECTIONS AND ON FREEWAYS WITH OVERHEAD SIGNS THAT MAY CONTAIN A RADIO FREQUENCY TRANSMITTER). THE BLACK SCREEN HAPPENS WHEN USING THE NAVIGATIONAL SYSTEM AND DIRECTIONS ARE LOST, IT ALSO IS VERY DISTRACTING TO THE DRIVER AS IT CAN BE QUITE LOUD AND SUDDEN.
Electrical system, Mar 8, 2020
DRIVING GOING 25-30 MPH LISTENING TO THE RADIO. SUDDENLY THE RADIO GOES OUT WITH NO SOUND. 'RADIO UNAVAILABLE' MESSAGE DISPLAYS ON TOP OF THE INFOTAINMENT SCREEN AND ON SOON AFTER A 'NETWORK COMMUNICATION LOST' APPEARS IN THE CENTER OF THE INFOTAINMENT SCREEN. A FEW SECONDS LATER THE WHOLE INFOTAINMENT SYSTEM ALONG WITH THE DASH BOARD DISPLAY REBOOTS ITSELF. DURING THE REBOOT NO SPEEDOMETER, GAS GAUGE,ETC IS SHOWING JUST A BLANK BLACK SCREEN (ALL THIS WHILE STILL GOING 25-30 MPH). AFTER REBOOT SPEEDOMETER IS OFF FOR ABOUT 5 SECONDS BEFORE IT COMES ON BUT THE SPEED IS NOT ACCURATE. SOUND TO RADIO SOON COMES BACK ON AS WELL AFTER REBOOT. AFTER 20-30 SECONDS THE SPEEDOMETER BECOMES ACCURATE AGAIN. HAPPENED A SECOND TIME DURING THE SAME TRIP WHILE STOPPED AT A RED LIGHT. I DON'T KNOW WHAT'S GOING ON BUT NOT SEEING THE SPEEDOMETER IS NOT SAFE!
Power train, Other or unspecified, Mar 7, 2020
WHEN THE ENGINE IS DISABLED THE CAR CAN'T BE PUT INTO NEUTRAL BY THE OPERATOR. IN MY CASE, ON 2/13/20 THE STARTER MALFUNCTIONED AT < 7000 MILES-IT HAS SINCE BEEN REPLACED. I WAS IN A PARKING GARAGE, AND NO STRUCTURE TRUCKS WERE AVAILABLE TO TOW FROM THE SPOT THE CAR WAS DISABLED. THE PLAN WAS TO PUT IT INTO NEUTRAL AND PUSH IT TO THE STREET WHERE IT COULD BE TOWED. THE OWNER'S MANUAL DOES NOT TELL WHAT TO DO. THE DEALER DIDN'T KNOW, EITHER. IF IT'S GOOGLED, A YOUTUBE VIDEO COMES UP, THAT IDENTIFIES AN ODDLY SHAPED DEVICE OR BOLT DEEP IN THE ENGINE COMPARTMENT. BUT EVEN THE AAA MECHANIC WHO CAME TO THE SCENE,WITH ALL HIS TOOLS, COULD NOT GET IT TO TURN. I ASKED THE DEALERSHIP IF THERE WAS ANY OTHER WAY AND ULTIMATELY THEY SAID "NO." THEY LATER TOLD ME, AFTER DOING SOME RESEARCH, THAT HONDA HAS A SPECIAL TOOL, REQUIRING THREE EXTENSIONS, USED TO ACCOMPLISH THIS DURING TRANSPORT TO THE DEALER. THIS SEEM QUITE UNSAFE. OBVIOUSLY, CARS CAN BE DISABLED IN MANY WAYS. WITHOUT A REASONABLY ACCESSIBLE MEANS OF PUTTING THE CAR IN NEUTRAL, IT CANNOT BE MOVED IN AN EMERGENCY SITUATION (FOR EXAMPLE, OUT OF A LANE OF TRAFFIC). IT DEFINITELY CAN'T BE DONE BY AN OWNER (UNLESS, I SUPPOSE IT'S SOMEONE WHO HAS THE ABILITY TO GOOGLE DURING THE EMERGENCY, FINDS THE VIDEO, AND HAS THE SPECIAL TOOL). PLEASE NOTE THE CAR WASH FEATURE WILL NOT WORK BECAUSE THE ENGINE HAS TO BE RUNNING FOR THAT. WHEN I FIRST BROUGHT THIS UP, NO ONE AT THE DEALERSHIP KNEW ANYTHING ABOUT THIS DEFECT. I HAVE SINCE LEARNED THAT MOST CARS HAVE A SHIFT LOCK OVERRIDE LEVER EASILY ACCESSIBLE IN THE PASSENGER COMPARTMENT, OFTEN ON OR NEAR THE SHIFT CONSOLE. IN MY CONVERSATION WITH THE DEALERSHIP,THEY SAY THAT 2020 PILOTS AND 2019 AND 2020 PASSPORTS ALSO HAVE THIS DESIGN. I DO NOT KNOW HOW MANY OTHER VEHICLES ARE AFFECTED. THIS SEEMS HIGHLY UNSAFE AND SHOULD BE ADDRESSED. THANK YOU.