2019 Honda Pilot
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 906 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Pilot model years with reports.
Of the 2019 reports, 13 involved a crash and 5 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Back over prevention, display functionJun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Campaign 23V431000 on NHTSA.gov
Structure, body, hoodNov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Campaign 21V932000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 25, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Campaign 21V215000 on NHTSA.gov
TiresMar 11, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Campaign 21V165000 on NHTSA.gov
Electrical system, softwareJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Campaign 20V440000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Campaign 20V439000 on NHTSA.gov
Structure, bodyOct 31, 2019
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Campaign 19V784000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, belts and associated pulleysApr 12, 2019
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Campaign 19V298000 on NHTSA.gov
Structure, body, roof and pillarsNov 28, 2018
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
Campaign 18V848000 on NHTSA.gov
Representative owner complaints
906 reports, newest first.
Electrical system, Aug 11, 2019
HONDA INFOTAINMENT ISSUE: PURCHASED A NEW 2019 PILOT (TOURING) WITH 22 MILES ON IT ON 22 JULY 2019. ON 26 JULY 2019 WHILE DRIVING ON I-10 FROM PHOENIX THE AUDIO QUIT AND THE SCREEN WENT BLANK. ONCE WE STOPPED AND USED REVERSE DISCOVERED THERE WAS NO BACK UP CAMERA AND THE SCREEN WOULD NOT TURN OFF WHEN THE CAR WAS TURNED OFF.TOOK TO DEALER, THEY "FIXED" IT. ON 5 AUG 2019 SAME PROBLEM REOCCURRED. TOOK TO THE DEALER AND THEY FIXED IT AGAIN. FROM 5 AUG TO TODAY (11 AUG) THE SYSTEM HAS OPERATED LIKE IT SHOULD. I DID HAVE THE ABILITY TO SEE WHAT SPEED I WAS GOING AND OTHER GAUGES WORKED. I HAVE READ NUMEROUS REPORTS THAT EVEN THOSE FEATURES WENT BLANK FOR OTHERS.DRIVING FROM TUCSON AZ TO SAN DIEGO, CA TOMORROW AND I AM VERY CONCERNED ABOUT THIS DEFECT HAPPENING WHILE IN THE MIDDLE OF NOWHERE ON I-8! THERE IS NO EXCUSE FOR AN AUTO MANUFACTURER TO NOT LET PEOPLE KNOW WHAT THE STATUS OF A FIX IS AND WHEN TO EXPECT A RESOLUTION TO THE PROBLEM. I HAVE READ NUMEROUS ARTICLES AND EXPERIENCED IT MYSELF, THE DEALERS ACT LIKE THEY HAVE NOT HEARD OF THIS ISSUE. HOW COULD PEOPLE INVOLVED ON THE CAR BUSINESS NOT KNOW OF MAJOR PROBLEM THAT 1000S OF PEOPLE ARE HAVING, IT IS LIKE THE HONDA CORP PASSED THE WORD TO PLAY DUMB. I TRULY LIKE THE HONDA PILOT, TRADED IN A 2016 EXL FOR THIS NEW CAR. WOULD REALLY LIKE FOR THE CAR TO PREFORM AS ADVERTISED FOR MY (FAMILY) COMFORT AND SAFETY. SAFETY BEING THE MAIN CONCERN HERE.
Electrical system, Aug 8, 2019
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT THE INSTRUMENT PANEL INTERMITTENTLY STOPPED ILLUMINATING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Structure, Seats, Aug 8, 2019
THE RADIO IN THIS VEHICLE FREEZES, PRODUCES STATIC FEEDBACK AND ELECTRICAL FEEDBACK WHILE OPERATING THE TOUCHSCREEN. SOUND FROM THE SPEAKERS BECOMES DISTORTED AND LACKING POWER. ELECTRICAL SURGING CAN BE HEARD. THIS OCCURRED WITHIN THE FIRST 1000 MILES SINCE PURCHASED NEW. REAR HATCH ALIGNMENT WAS ALSO NOT INSTALLED PROPERLY FROM THE FACTORY AND REQUIRED A BODY SHOP TO ATTACH IT CORRECTLY. SEAT FABRIC MATERIAL WAS ALSO DEFECTIVE AND COMING APART.
Electrical system, Electronic stability control (ESC), Visibility/wiper, Aug 7, 2019
DRIVERS SIDE MIRROR SHAKES WHILE DRIVING. CENTER CONTROL STOPPED WORKING COMPLETELY. LOUD SOUND WILL COME OVER ON THE RADIO AND THEN ALL SYSTEMS STOP WORKING. BACK UP CAMERA DOES NOT WORK, RADIO DOES NOT WORK. VEHICLE IS TURNED OFF BUT THE CENTER CONTROL SCREEN IS FROZEN ON AND WILL NOT TURN OFF. WHEN ON THE BLUETOOTH, RECIPIENT CALLER CANNOT HEAR PERSON INITIATING THE CALL.
Other or unspecified, Jul 30, 2019
TOOK POSSESSION OF THE VEHICLE 5 DAYS PRIORS WITH 3 MILES ON THE ODOMETER. SITTING AT A STOPLIGHT AWAITING A GREEN LIGHT AND WAS NOT ABLE TO BLOW THE HORN TO ALERT ANOTHER VEHICLE THE LIGHT HAD CHANGED. AFTER PULLING OVER INTO A NEARBY PARKING LOT I TRIED PUSHING ALL AREAS OF THE CENTER STEERING WHEEL AREA DESIGNATED FOR THE HORN. NO SOUND. TOOK THE VEHICLE TO A LOCAL HONDA DEALERSHIP. TECHNICIAN CHECKED FOR A FUSE ISSUE; FOUND NOT TO BE A FUSE ISSUE. AM AWAITING RESULTS OF A DETAILED INSPECTION OF THE VEHICLE.
Electrical system, Jul 30, 2019
CENTER DISPLAY AND DASHBOARD DISPLAY GO BLANK WHILE DRIVING. IT RESTARTS AFTER SOME TIME. THE CENTER DISPLAY SOMETIMES FLICKERS, SOMETIMES IT MAKES A POPPING NOISE. YOU GET A MESSAGE NETWORK CONNECTION LOST BEFORE THE WHOLE SEQUENCE OF EVENTS START. IT IS A BRAND NEW VEHICLE AND NO ONE IS TAKING OWNERSHIP. THE SCARY THING IS YOU ARE DRIVING ON THE ROAD AND THIS HAPPENS ALL OF A SUDDEN. YOU ARE FORCED TO MOVE OVER TO THE RIGHT LANE AND I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES. AM HOPING HONDA CAN TAKE OWNERSHIP AND FIX THE ISSUE. IN ALL INSTANCES, I WAS DRIVING ON THE HIGHWAY AT AROUND 60MPH.
Vehicle speed control, Service brakes, Jul 27, 2019
WHEN DRIVING ON SOME RURAL ROADS WHERE LINE IS CLEARLY PRESENT IN ROAD MY CAR AUTOMATICALLY APPLIES BRAKES AS CRASH AVOIDANCE WHEN ONCOMING CAR IS COMING THAT IS CLEARLY IN ITS OWN LANE. THIS HAS HAPPENED MULTIPLE TIMES AND HONDA WAS NOTIFIED AND DOES NOT SEEM CONCERNED ABOUT THIS SAFETY ISSUE BUT IS AWARE THAT IT HAPPENS.
Electrical system, Jul 25, 2019
APPLE CAR PLAY DOESN'T WORK WITH THE VEHICLE. WHEN ON THE PHONE, YOU CAN HEAR THE OTHER PERSON, THEY CAN'T HEAR YOU. SOMETIMES THERE IS A SCREECHING NOISE THAT THE OTHER PERSON HEARS. STEERING CONTROLS WON'T CHANGE THE RADIO STATION AT TIMES.
Steering, Electrical system, Electronic stability control (ESC), Jul 12, 2019
WHILE DRIVING MY 2019 HONDA PILOT AT 25MPH OR 60MPH, WITHOUT WARNING IN THE SPEEDOMETER AREA EMERGENCY MESSAGES BEGAN FLASHING: POWER STEERING, TRANSMISSION, LANE MITIGATION, BRAKES, CRUISE CONTROL, ENGINE, ETC. WITH A MESSAGE THAT SAYS STOP THE VEHICLE AND CALL THE DEALER. THEIR INSTRUCTION IS TO HOLD THE STOP/START BUTTON DOWN,UNTIL THE CAR STOPS AND THEN START THE VEHICLE,IF YOU CAN, AND HEAD FOR THE DEALERSHIP. THE PROBLEM IS THE MESSAGE CONTINUES WHILE YOU CONTINUE DRIVING. THE TRANSMISSION DOES NOT SHIFT PROPERLY, AND THE STEERING FEELS LESS RESPONSIVE. BY THE WAY YOU CANNOT USE THE REAR HATCH TO GET IN OR OUT OF THE VEHICLE. I WILL BE TAKING IT IN TO THE DEALERSHIP FOR THE SECOND TIME IN TWO WEEKS FOR THE SAME PROBLEM. NO EFFECTIVE REPAIR. I LIVE IN NORTH DAKOTA AND MY DEALERSHIP IS 130 MILES ONE WAY. MY WIFE IS NOW AFRAID TO DRIVE THE CAR. CAN YOU HELP ME. I BOUGHT THE CAR NEW.
Electrical system, Jun 28, 2019
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE THE VEHICLE WAS PARKED, THE CONTACT APPROACHED IT AND FOUND THAT THE WINDOWS AND SUN ROOF WERE DOWN WITHOUT BEING ACTIVATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT ALSO STATED THAT, IN THE PAST, THE HATCH DID NOT GO ALL THE WAY UP. THE VEHICLE WAS TAKEN TO BILLY CRAFT HONDA (434-385-6045, LOCATED AT 3914 OLD FOREST RD, LYNCHBURG, VA 24501), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
Other or unspecified, Jun 12, 2019
TAKATA RECALL- AIR CONDITIONING IS LUKEWARM. IT'S NOT PRODUCING COLD AIR.
Service brakes, Jun 12, 2019
REAR BREAKS IS SELF ACTIVATING WHEN VEHICLE IS STATIONARY OR IN PARK OR AT STOP LIGHT AND WHEN YOU APPLY THE ACCELERATOR OR START TO DRIVE YOU CAN HEAR IT RELEASE WITH SOME NOISE IN THE REAR AND IT CONTINUES TO GRID THE PADS AS IF THE BREAK CALIPERS HAVE NOT FULLY RELEASED FROM THE REAR ROTORS. THE NOISE IS ALSO VERY NOTICEABLE AS THE VEHICLE MOVES AT A LOWER SPEED BELOW 25MPH.
Structure, Visibility/wiper, May 30, 2019
THE PASSENGER SIDE MIRROR WON'T STAY AT THE PROPER ADJUSTMENT. YOU SET IT AND IT DROPS IN A FEW MINUTES SO YOU CAN'T SEE THE CARS BEHIND YOU. WHEN YOU DRIVE YOU HAVE TO KEEP ADJUSTING THE MIRROR. IT'S A SMALL PROBLEM BUT COULD BE A BIG PROBLEM IF THERE IS AN ACCIDENT.
Electrical system, May 24, 2019
I BOUGHT MY 2019 HONDA PILOT EX-L WITHOUT NAV AND RES TODAY (24MAY2019). I DROVE IT 40 MILES HOME WITH NO ISSUES. MY WIFE JUST TOOK IT FOR A DRIVE AROUND THE BLOCK APPROXIMATELY 1 MILE AND THE INFOTAINMENT SYSTEM STOPPED WORKING AND THE SCREEN JUST HAD THE HONDA LOGO ON IT WHILE SHE WAS DRIVING IT. THE CAR IS BRAND NEW WITH 82 MILES ON IT AND THE INFOTAINMENT SYSTEM JUST STOPPED WORKING. I TURNED OFF THE CAR, LOCKED, UNLOCKED AND RESTARTED WITH AS SUGGESTED BY OTHER OWNERS WITH THE SAME ISSUE AND IT IS STILL NOT WORKING. THIS IS A MAJOR SAFETY ISSUE AS IT CAUSES THE DRIVER TO BECOME DISTRACTED WHILE DRIVING.
Electrical system, Forward collision avoidance, May 21, 2019
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE BRAKE SENSOR ACTIVATED AND SOUNDED A WARNING BEEPING. ERRONEOUSLY, WHICH SIGNALED THE CONTACT TO BRAKE. IN ADDITION, THE BRAKE SENOR WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT NOTIFIFED. THE FAILURE MILEAGE WAS 110,000. THIS HAS OCCURRED SINCE I PURCHASED THE CAR. *BF DEALER HAS BEEN NOTIFIED. THE SALES REP TOLD ME THAT OTHER PEOPLE ARE REPORTING THIS ISSUE TOO AND THAT THERE WILL PROBABLY BE AN UPDATE TO THE CAR'S SOFTWARE AT SOME PAINT IN THE FUTURE. *JB
Electrical system, Other or unspecified, May 11, 2019
"TAKATA RECALL' CRACKING NOISE THROUGHOUT VEHICLE STARTED A MONTH INTO OWNING THE CAR. SLOWLY THE SYSTEM STARTED TO FAIL PHONE WOULD WORK RADIO WOULDN'T WORK SCREENS WOULD GO OFF AND ON AND FINALLY THE SCREEN WENT BLACK AND NEVER RECOVERED. THEY PUT NEW DRIVER INTERFACE INSTRUMENTAL PANEL AND IT STILL DIDN'T WORK SO HONDA CHANGED THE WIRING HARNESSES INFLOWTAINMENT SYSTEM. IT NOW BACK IN THE SERVICE BC STILL NOT WORKING. VEHICLE IN MOTION. DOESN'T MATTER IF IT MOVING GOING FAST OR SLOW.
Service brakes, May 3, 2019
STARTED SEEING THIS PROBLEM FROM DAY 1. THIS IS A SAFETY ISSUE AND IT'S AN ACCIDENT WAITING TO HAPPEN. YOU HAVE TO PRESS ON THE BRAKES REALLY HARD TO GET ANY KIND OF DECENT STOPPING. SEEMS LIKE THE BRAKE CYLINDER HAS NO PRESSURE OR LEAKING. BRAKES ARE TOO SOFT AND THE PEDAL GOES ALL THE WAY TO THE FLOOR TO GET ANY DECENT BRAKING. EVEN AT THE STOP LIGHTS, YOU HAVE TO KEEP A VERY HIGH PRESSURE ON THE BRAKE PEDAL TO MAKE SURE THE CAR DOESN'T START MOVING AND SLAM INTO THE CAR IN FRONT OF YOU. BECAUSE YOU HAVE TO CONSTANTLY APPLY A HIGH PRESSURE, I'VE DEVELOPED SCIATICA NERVE PAIN IN MY RIGHT LEG. I'VE SHOWN THIS TO THE LOCAL DEALERSHIP BUT THE USUAL ANSWER IS THIS IS HOW IT IS. I HAVE A HONDA CIVIC BUT THE BRAKES ARE PROPERLY TIGHTENED ON IT AND I'VE DRIVEN 10 HOURS WITHOUT ANY FATIGUE TO MY SCIATICA, BUT ON THIS CAR, 30 MINUTES DRIVING STARTS AGGRAVATING MY SCIATICA NERVE. HONDA .... PLEASE FIX THIS BEFORE IT GET OUT OF HAND. IT WILL NOT GET ANY BETTER.
Electrical system, Other or unspecified, May 1, 2019
AT ABOUT 300 MILES ENTIRE DISPLAY DOES NOT WORK ON COLD START AND THROUGHOUT THE DAY. SCREEN FLASHES BLUE AND THEN ACTIVATES, HOWEVER DOES NOT REMAIN ON. NO REAR VIEW CAMERA, NAVIGATION, OR OTHER APPS AVAILABLE TO THE DRIVER. SCREEN FLASHES WHILE DRIVING WHICH IS A SAFETY ISSUE AND DISTRACTION. REAR VIEW CAMERA NON-OPERATION IS ALSO A SAFETY ISSUE SINCE UNABLE TO VIEW CHILDREN AS THEY CROSS BEHIND THE VEHICLE.
Electrical system, Apr 30, 2019
8 DAYS AFTER PURCHASE AND LESS THAN 200 MILES, THE REAR ENTERTAINMENT SCREEN STOPPED WORKING. THE DEALER KEPT THE VEHICLE FOR 7 DAYS AND REPLACED THE RES SCREEN. WHEN THE VEHICLE WAS RETURNED TO US, THE RES SCREEN IMMEDIATELY FAILED TO TURN ON. THIS IS A KNOWN ISSUE RELATED TO THE INFOTAINMENT SYSTEM AND THERE IS AN OPEN CLASS ACTION LAWSUIT. HONDA IS AWARE OF THE ISSUE AND HAS NO FIX, YET THEY ARE STILL SELLING DEFECTIVE VEHICLES.
Electrical system, Vehicle speed control, Other or unspecified, Apr 7, 2019
WHEN DRIVING THE CAR, THE INSTRUMENT PANEL (INCLUDING THE SPEEDOMETER) WILL SHUT OFF FOR APPROXIMATELY 2 MINUTES, AND THE REBOOT. THIS RESULT IN THE INABILITY TO TELL EXACTLY HOW FAST THE VEHICLE IS MOVING. THIS WILL OCCUR UNDER MULTIPLE CONDITIONS WHILE THE CAR IS IN DRIVE, AND IS NOT DEPENDENT ON THE TYPE OF ROAD BEING DRIVEN ON. ADDITIONALLY, THE CENTER CONSOLE INFOTAINMENT SCREEN, WHICH ALSO SERVES AS THE SCREEN FOR THE BACK UP CAMERA WILL SHUT OFF, FOR VARYING AMOUNTS OF TIME, RENDERING THE ABILITY TO SEE/USE THE BACK UP CAMERA USELESS. I HAVE ENCOUNTERED, ON NUMEROUS OCCASIONS, BOTH SYSTEMS SHUTTING OFF AT THE SAME TIME, WHILE THE CAR IS IN DRIVE OR REVERSE, LEAVING ME WITH THE UNABLE TO SAFELY GAUGE HOW I AM OPERATING THE VEHICLE.
Service brakes, Apr 2, 2019
WHEN THE BRAKES ARE NEEDED SUDDENLY THE BRAKE PEDAL TRAVEL IS TO EXCESSIVE. THE BRAKES ARE SLOW TO RESPOND AS IF THEY ARE NOT WORKING AND THEN THEY GRAB SUDDENLY WITH THE BRAKE PEDAL ALMOST TO THE FLOOR. THIS IS VERY UNNERVING AS YOU THINK YOU ARE LOOSING CONTROL OF THE CAR. NORMALLY I HAVE TO TAP THE BRAKE PEDAL LET OFF AND GET BACK ON THE BRAKE PEDAL QUICKLY FOR THE BRAKES TO RESPOND NORMALLY OR HAVE A GOOD BRAKE PEDAL FEEL. I AM GETTING TIRED OF DOING THIS EVERY TIME TO STOP THE VEHICLE. HONDA CANNOT BE SERIOUS THAT THIS IS NORMAL. THIS IS AN ACCIDENT WAITING TO HAPPEN.
Electrical system, Vehicle speed control, Mar 20, 2019
RECURRENT PROBLEM. STARTED WHEN VEHICLE WAS 2 MONTHS OLD. TAKEN CAR TO DEALER SERVICE DEPARTMENT. NO SOLUTION. WHEN IN MOTION (HIGHWAYS, CITY ROADS) SPEAKERS MAKE A SPARKLING SOUND FOLLOWED BY THE ENTERTAINMENT SCREEN ( NAVIGATION, HANDHELD PHONE, REAR VISION...) AND THE ODOMETER SCREEN (SPEED DISPLAY, ALL THE SIGNALS) BECAME DEAD. IT COULD LAST FEW SECONDS AND REBOOT BACK OR UP TO 30 MINUTES. IN A 15 MILE JOURNEY , COULD HAPPEN AROUND 15 TIMES. SO THE DANGEROUS SITUATION IS THAT I AM DRIVING WITH NO IDEA HOW MUCH SPEED I AM GOING, I AM NOT ABLE TO USE MY HANDHELD PHONE (ALSO VERY IMPORTANT TO ME AS A BUSY DOCTOR TRYING TO ANSWER EMERGENCY CALLS), NO NAVIGATION SYSTEM AVAILABLE, THE REAR VISION CAMERA BECOMES USELESS WITH A BLANK SCREEN... I LEARNT FROM THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND NO SOLUTION HAVE BEEN FOUND. PROBLEM HAPPENS IN MOTION AND ALSO OR WHEN CAR IS PARKED. MY CAR IS 4 MONTHS OLD AND HAS SPENT SEVERAL DAYS AT THE DEALER SERVICE DEPARTMENT AND AT THE LAST VISIT I WAS GIVEN A REPORT IN WHICH STATES THAT HONDA IS STUDYING A NEW SOFTWARE UPDATE. I DON'T WANT RISK MY FAMILY OR OTHERS LIFE'S SO WAITING IS NOT AN OPTION. THIS IS NOT JUST ONE INCIDENT , IT KEEPS RECURRING WE BOUGHT THE CAR BRAND NEW FROM THE HONDA DEALER IN NOVEMBER 2018. I HAVE VIDEOS TO PROVIDE PROOF (CAN NOT ATTACH THEM)
Engine, Mar 6, 2019
I PURCHASED A NEW 2019 HONDA PILOT EX-L IN DECEMBER, 2018. I WAS RECENTLY EXITING AN OFF RAMP FROM AN INTERSTATE AND WHEN I PRESSED THE ACCELERATOR TO MERGE INTO TRAFFIC THE VEHICLE HESITATED SIGNIFICANTLY AND THE CHECK ENGINE LIGHT STARTED FLASHING. I THEN CONTINUED A FEW MILES WHICH I HAD REMAINING TO MY HOUSE AND THE VEHICLE WOULD ACCELERATE VERY POORLY AND THE ENGINE WOULD SHAKE UNDER ACCELERATION. THE MANUAL STATES THAT A FLASHING LIGHT IS AN ENGINE MISFIRE. I STARTED THE VEHICLE ON MONDAY MORNING TO TAKE IT TO THE LOCAL HONDA DEALER AND IT DROVE NORMALLY DOWN TO THE DEALER. AFTER CHECKING THE ENGINE COMPUTER THEY COULD FIND NO FAULT CODES FOR THE CHECK ENGINE LIGHT FLASHING THE DAY BEFORE. THEY GAVE ME BACK THE VEHICLE AND SAID THERE WAS NOTHING THEY COULD DO AT THIS TIME. I FEEL THAT THIS IS A VERY SERIOUS PROBLEM AND IT APPEARS THAT A FEW OTHER COMPLAINTS HAVE BEEN FILED FOR THIS SAME ISSUE. HAVING A VEHICLE THAT LOSES A SIGNIFICANT AMOUNT OF POWER CAN BE A SERIOUS SAFETY ISSUE AND I HIGHLY SUGGEST THAT HONDA LOOK INTO THIS MATTER CAREFULLY. THIS SHOULD NOT HAPPEN TO A BRAND NEW VEHICLE WITH 2,200 MILES OR ANY VEHICLE FOR THAT MATTER.
Service brakes, Feb 28, 2019
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT 'APPLY BRAKES' ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE BRAKES DID NOT NEED TO BE APPLIED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. NALLEY HONDA BRUNSWICK (178 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 267-7000) WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS NOT DRIVING THE VEHICLE DUE TO THE RANDOM BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED BOTH DEALERS COULD NOT FIND ANYTHING WRONG.*JB
Vehicle speed control, Electronic stability control (ESC), Engine, Feb 19, 2019
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH HE AND THE DISTRICT REP. HAD THE SAME THING HAPPEN TO THEM LAST MONTH WITH THEIR 2019 HONDA PILOT. NEITHER OF THEM HAD ANY ADVICE FOR ME. BUT THEY WERE NOTABLY QUITE WORRIED ABOUT THE POSSIBILITIES OF THIS AND IMMEDIATELY ASKED TO HOOK A COMPUTER UP TO MY CAR TO TRY TO FIND AN ERROR CODE. THEY FOUND NONE! AGAIN, INCREDIBLY DANGEROUS!!! APPARENTLY THE HONDA ENGINEERS AREN'T AWARE OF WHY THIS IS HAPPENING! I WAS TOLD TO "JUST KEEP DRIVING IT" WE CAN'T HAVE THE ONLY THREE 2019 HONDA PILOTS THAT ARE DOING THIS...... I FEAR SOMEONE WILL GET INJURED.