2020 Honda Pilot
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 488 owner complaints filed for this model year. This is the 7th highest complaint count among 23 Pilot model years with reports.
Of the 2020 reports, 10 involved a crash and 5 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerFeb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Campaign 24V064000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Back over prevention, display functionJun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Campaign 23V431000 on NHTSA.gov
Visibility, rearview mirrors/devices, exteriorMar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Campaign 23V174000 on NHTSA.gov
TiresMar 11, 2021
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Campaign 21V165000 on NHTSA.gov
Electrical system, softwareJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Campaign 20V440000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Campaign 20V439000 on NHTSA.gov
Equipment, other, labelsFeb 6, 2020
Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Campaign 20V067000 on NHTSA.gov
Structure, bodyOct 31, 2019
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Campaign 19V784000 on NHTSA.gov
Representative owner complaints: electrical system
212 reports, newest first. Show all
Electrical system, Other or unspecified, Engine, Jul 4, 2023
The Auto Idle Stop system was engaged at a red light after exiting an expressway. When the light turned green, and I removed my foot from the brake, the transmission moved to neutral, and the engine would not start up again. I was unsuccessful in getting the car to start again by either pushing the start/stop button or adjusting the transmission to park. The battery indicator light was illuminated during this process, but no other errors were displayed. I connected a battery-powered jump starter within 3-5 minutes of the failure, and the vehicle started on the first attempt. The Auto Idle Stop system had worked as expected earlier in the drive and there were no other indications of any issues with the vehicle prior to the incident. My entire family's safety was at serious risk since we were stalled on a busy 6 lane road with no ability to move the vehicle to the shoulder and I had to avoid traffic to get to the trunk and under the hood and spend time connecting the jump starter and subsequently attempting to start the vehicle. We are yet to bring the vehicle to the dealership for inspection.
Electrical system, Jun 13, 2023
Audio problem and the screen dashboard doesn’t work no connection Bluetooth we stop on the road trying to turn off the car but when we started we have same problem … I have videos I can’t upload
Electrical system, Jun 3, 2023
We had the recall repair done for the crackling speakers issue but it started again and is worse. The crackling sounds like rocks hitting the windshield and scares the heck out of everyone in the vehicle. Now when it does this we also get a network failure notice on the infotainment screen and then the infotainment system shuts down. Sure wouldn't expect these issues with a $50 K dollar vehicle barely over 3 years old with only 24 K miles on it. This has happened 4 times since it started again. That's 4 times in the past 3 weeks.
Electrical system, Mar 30, 2023
Electrical components for navigation, hand free devices, back Up camera & radio have an advisory from HONDA. Can has been into dealership multiple times claiming to be “fixed” but when delivered it is not. Wiring harness for radio is on back order for 5+ months, but dealership is unsure if this will correct the problem. Another concern is that 60,000 warranty is within 10,000 miles of expiring.
Electrical system, Exterior lighting, Mar 13, 2023
As I was driving vehicle it shut down. Dashboard went haywire as did the front panel, radio, windows. Could not turn on car at all, not even put it on neutral. Hazard lights did not work either.
Electrical system, Back over prevention, Feb 7, 2023
The infotainment system screen will go black/turn off for several minutes, completing disabling the backup camera and other functions. Last week, the system went black completely and I tried to turn off / on the car multiple times but the infotainment system still did not reboot. I had to disconnect/reconnect the main battery to make the system to reboot. Few days later, the system went black again for a short period of time. When the system is up an running, there are many time that my concentration on driving has been disrupted by the sudden cracking and popping sounds stemming from the infotainment system. There is no pending recall on my car, so I do not what to do with my situation.
Electrical system, Feb 5, 2023
I pulled into my garage to turn off my 2020 Honda Pilot. I put my car in Park and set the Parking Break. I pushed the On/Off button of my car to turn off the ignition. The car failed to turn off. The electrical systems (radio, heating/AC displays) inside the vehicle turned off, but the engine continued to run. The error message "auto engine idle stop system problem" flashed on the dash. I tried multiple attempts to turn my car off. As I write this my car is sitting outside on my driveway, with the hopes my car will turn off. I have had previous issues with the auto on/off capability of my vehicle, to where the car would auto turn off and fail to turn back on. To combat this issue I always disabled the auto on/off capability of the vehicle. This car has had issue after issue from when I purchased the vehicle in August of 2020. My car has been at the dealership many times for different electrical issues. This car has been anything but reliable. This is a safety problem, due to not being able to turn off a running vehicle. This vehicle has not been inspected for this issue, but has been inspected my the dealership for previous electrical issues. There were no warning lamps, messages or other symptoms prior to the problem.
Electrical system, Jan 26, 2023
We purchased our 2020 Honda Pilot in January 2020. Shortly we heard popping sounds in the windshield. It became more frequent so we called our local Honda service and they didn’t know what was wrong. Later we called another Honda service and they knew what was wrong. We took our car in and they replaced some part in the radio electrical unit. It lasted a year and started doing the same thing again. Popping sounds and our display network would black out the whole screen as before. We lose our gps and backup camera and also no radio. We called Honda and they said it was the wiring harness and we would have to pay for it ourselves. There have been law suits filed against Honda for this very thing. Other owners have had the same problem we are still having. The popping sounds are very distracting while driving. Honda said it was out of warranty even though it’s the same problem we started having soon after buying our car which was brand new.
Electrical system, Jan 22, 2023
The entire infotainment screen shuts off, screen goes dark. So far it turns back on with no issues. The problem is intermittent. The USB phone connection also intermittently looses the connection. Sometimes it reconnects, other times I have to disconnect the phone and reconnect. I have changed the usb wire...same problem
Electrical system, Vehicle speed control, Forward collision avoidance, Dec 9, 2022, crash
In two, separate, instances the vehicle exhibited sudden acceleration with the brake pedal depressed. The first instance was, as the 2020 Honda Pilot was pulling into a driveway and was approximately 10 feet behind another vehicle parked in the driveway. With the brake pedal being depressed, as one does when parking, the 2020 Honda Pilot suddenly accelerated and struck the rear of the other vehicle. The automatic braking system was never deployed. The second instance was when the 2020 Honda Pilot was on a city street and was parked behind another vehicle on the right side of the street against the curb. The 2020 Honda Pilot was approximately 10 feet behind another vehicle parked against the curb. With the brake pedal being depressed, as one does when parking, the 2020 Honda Pilot suddenly accelerated and struck the rear of the other vehicle, driving it over the curb and into the yard of a house. The automatic braking system was never deployed. These incidents happened, almost exactly, one year apart on clear summer days when the temperature and humidity were almost identical. The 2020 Honda Pilot was inspected by a private crash expert company to obtain any crash data but found none, as the data is not recorded unless the air bags are deployed. An incident was reported to Honda who had a representative drive the 2020 Honda Pilot and "could not replicate the sudden acceleration". All safety features were running at the time of both crashes. The crashes occurred on 7/24/21 and 7/13/22.
Electrical system, Forward collision avoidance, Dec 8, 2022
Auto start/stop feature failed to restart vehicle and shifted to Neutral when foot was taken off the brake. Collision Mitigation Warning lights came on after vehicle power was shut off and turned back on to restart the motor.
Electrical system, Other or unspecified, Engine, Dec 2, 2022
There is a popping and crackling sound that comes from the speakers whether it is on or off. When this occurs the infotainment system, rear entertainment system, and blue tooth stops working. This happens every single time the vehicle is used. This causes distracting driving because the noises happen all of a sudden when driving. Second problem-the car seems to shut off and turn back on by itself after pressing the gas when its on auto idle shut off. For a few seconds when I let go of the brake peddle, instead of turning on from the auto idle shut off it just shuts off, then I press the gas and it turns on. It has done this several times that it is concerning and I fear it can cause an accident if it moves forward when I think it shut off on its own.
Electrical system, Engine, Fuel/propulsion system, Nov 22, 2022
The Honda Auto Start Stop system has been taxing my battery through daily use and creates unsafe situations. On more than one occasion, similar to the following, I have experienced the Honda Pilot stop the engine via the A.S.S. System. Upon releasing the brake, the system attempts, but fails, to come to ignition and the electrical system lacks the ability to start the engine, creating a need to re-start (or attempt restart). On 1 such occasion, my family was traveling through a city on the interstate. After driving on the interstate for a few hours we came to a stop light and stopped. At the green light, upon releasing the brake, the Honda Pilot attempted to start again and failed. The car went completely dead in the middle of a 4 lane interstate with my family inside. The car did not start again until the 3rd time attempting to restart the vehicle. Approximately 10 seconds later than intended, we were able to clear our vehicle from the interstate intersection. On normal occasions, such as the course of business with the Honda A.S.S. System, driving in situations that would be categorized as "start/Stop" situations, the Honda A.S.S. System leads to stalled response and delayed lurching into traffic creating situations due to the delay in response. Multiple times this has been reported to my dealer. They acknowledge it as a "Battery" problem. They test my battery per HONDA WARRANTY and tell me it "Passes". They basically are just charging my battery and sending me out the door. The time between vehicle events is decreasing. Please help address this obvious vehicle shortcoming. There is no permanent means to disable it. Thank you.
Electrical system, Nov 2, 2022
Third time now that my speakers have been popping and crackling. All this leads to "Network Connection Lost" and the entire NAV screen goes black, also the main dashboard display sometimes...very unsafe. First couple of repairs were the connectors in the dash being replaced. This time my dealer has to call Honda for authorization. Received a call from dealer this morning that my battery was dead and this cleared out all of the warning codes, how convenient and it's only 3 years old. Now it needs to be kept until the warning codes "possibly" come back.
Electrical system, Nov 1, 2022
Frightening experiences with Auto Engine Idle Stop feature. My local mechanic, as well as the dealership where I purchased my brand new 2020 Honda Pilot Elite AWD were unable to address the issue. Have been experiencing electrical failures associated with my AEIS for about a year that have gotten progressively worse. At first, once disengaging from AEIS at a red light (by releasing my foot from the brake pedal) the radio would shut off and switch back on, but to AM radio. What seemed like a few months later, when AEIS was disengaging, my whole dashboard went blank and I received a message to "Shift to Park + restart engine". I have tried to be diligent in turning off AEIS immediately after starting my vehicle, but in the few times I have forgotten, and my AEIS has failed, the dashboard goes blank and the car shifts to neutral (indicated by the red light becoming illuminated around N). My local mechanic looked at this issue in June of 2022, and said that my battery was only holding a 30% charge, so we replaced it. After my most recent Pilot engine electrical failure, I called Honda, and was advised to contact my dealership since I was still covered by the powertrain warranty (<60k miles). To have a vehicle stalled in the middle of the road, once on I75 in stopped traffic in downtown Atlanta, is an OBVIOUS safety hazard. I was trusting HONDA with my family's safety when I purchased my Pilot, but that trust has been lost. Today, November 01, the dealer told me my battery was bad; it's less than 5 months old, mind you. Went straight to my mechanic, they ran a diagnostic on my battery, and was told it's fine. Called Honda Corporate and set up a case investigation today.
Electrical system, Oct 20, 2022
The Auto Engine Idle function has been problematic for a while now, causing the engine to stall. It seems to have gotten progressively worse and now happens whenever I forget to disengage the Auto Engine Idle. One time in the spring of 2021, my husband had pulled into the intersection and was waiting for the chance to turn, only to find the engine stall and not respond to anything. It took a good almost two minutes of turning off the engine and trying to push the power button back on. It finally did turn on so we did not need a tow, but it was extremely scary to be in the middle of an intersection with a stalled engine. Subsequently the engine stalled a couple of times, briefly flashing an error message on the dashboard before shifting into Neutral on its own and then indicating to shift into Park. I have had the diagnostic test ($99) done at the Honda dealership (Dublin, OH) and was told that they could not replicate the engine stall and that there were no error records recorded in the engine log. A few times, the engine seemed to hesitate like it was on its way to stalling after being in Auto Idle Engine mode, but would start up when I released the brake. Today the engine stalled again when I was at a red light, briefly displaying an error mode and then shifting into Neutral on its own again. I had to power off the car, and try the engine start push button a few times before it finally powered on. I am constantly worried about the engine stalling, which is not a pleasant experience. It is scary to think the engine could stall while driving the kids somewhere.
Electrical system, Other or unspecified, Oct 10, 2022
engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. I was at an intersection at 10:30pm and it was extremely dangerous as my car would not start and was completely black. I could not even turn on hazards or put the car in nuetral to move out of the way. I had to call 911 and have the police assist. My car was towed to the dealership and I am waiting for an update. This will be the 4th time I have had my vehicle there for service for an electrical issue.
Electrical system, Oct 3, 2022
My vehicle has had repeated instances of the audio "infotainment" system causing loud, unexpected popping and crackling noises. During these instances, the infotainment system sometimes quits working completely and often the handsfree telephone function quits working. When this occurs, the volume control and audio on off button have no effect whatsoever. It can occur with or without my telephone connected to the system. The only way to temporarily correct the condition (and it only works sometimes) is to pull off the road, turn the car off completely, and then restart it. This issue has occurred during three seperate time periods, and each time, it has progressed from intermittent to continuous. The first time I took it to the dealer and they replaced some small wiring harness connectors. The second time, they had a Honda Field Engineer look at the car and replaced the entire dashboard harness system (July 2022). Then today, it began doing it again. I have reported this to my Honda Dealer (Hendrick Honda Pompano Beach, FL) and they said they are contacting Honda for more information
Electrical system, Oct 1, 2022
When I drive the 2020 Honda Pilot it has started to make a cracking noise when I turn or go over any bumps in the road. It cuts off navigation and phone conversations from my infotainment system. The cracking noise happens if the system is on or off. It makes it difficult to even carry on a conversation with someone in the car. Not what I expected when I paid over $40k.
Electrical system, Sep 22, 2022
When stopped at a red light, the car went into idle stop mode. When I released the brake, the car did not restart. The electrical flashed. An error message was displayed to put the car in park, press the brake and engine restart button. That did not resolve the problem. The car would not start. We could not shift it from park to move it. I was in the traffic lane on the down side of an overpass with limited visibility behind me. I was concerned about getting rear ended. The car had to be towed and the battery replaced. The original Honda dealership performs all routine maintenance with the most recent service in June 2022. There has been no prior indication that the battery was weak or needed to be replaced.
Electrical system, Engine, Fuel/propulsion system, Sep 10, 2022
I have owned the 2020 Honda Pilot Touring since Jan.2021. Up till now, theses similar situations have happened 4-5 times. It always happens when I am gradually slowing down to a complete stop at crossroads. My 2020 Honda Pilot has shut off a few times while stopping at a red light. Each time has been after coming to a complete stop at a red light and sitting there for a couple minutes. Suddenly there is a beep sound and the engine shuts down. Only the entertainment system is left on. The gear changes to N by itself and I am unable to change it to any other gear. With my foot on the brake, trying to change the gear and trying turn off the car for about 3 minute in the middle of traffic with my kids in the car, eventually I was able to shut off the engine completely off. I immediately try restart the car to avoid a car accident. It put itself in N (neural) and the dashboard screen said “Put it in P (Park) and hit bottom to restart car.” The car wouldn’t let me push anything. The power button did nothing and even if you pushed the P for park it stayed in N. The battery light immediately came on when this happened also. And went away as soon as it worked again. I scheduled an appointment after the third time the this happen leaving the car for them to run tests. They ran the tests and when I returned to pick it up, the technician said they tested the battery, wiring, and engine and that everything was good. Nothing was provided to me but they did show me the report as they talked about the results I am sure I can obtain if requested. They almost changed me for the testing but waived the fee which I was thankful. I am concerned and at times scared for the safety of my kids and I. I really hope Honda finds a fix for this and recalls for whatever the issues are as quickly as possible. I like the car but it really is making me want to get a new car and never purchase from Honda again.
Electrical system, Engine, Sep 10, 2022
Stop/start system shutdown the engine and failed to restart while at stop light. It occurred twice on 9/8/2022 and twice on 9/9/2022.
Electrical system, Other or unspecified, Engine, Sep 7, 2022
I understand there may be an investigation of Honda's stop-start system, the system which is meant to improve fuel economy by shutting the engine off when the vehicle comes to a stop. I experienced this one (1) time while stopping at a traffic light, date unknown. The engine went off, as it was supposed to, but when I took my foot off the brake and pressed on the accelerator nothing happened, the engine had not restarted. I attempted to restart the car by pressing on the start button but since I was in Drive it wouldn't start. I think I tried to shift the transmission into Park (it's been several months since the incident) but I'm not sure if it shifted or not. I turned the car off by pressing the start button, waited briefly and then pressed the start button again to start, which it did. I shifted into drive and pulled away. That was a long time, probably not as long as it seemed, sitting at the light as others were going around me or blowing their horn at me. I have not had any further incidents since that time but wanted to register this one with you.
Electrical system, Aug 16, 2022
Issues with infotainment system, a continuous crackling sound, sounds like electric spark. This occurs for several days and now the system is not working and this affects the operation of backup camera.
Electrical system, Engine, Aug 1, 2022
Vehicle has died when at a stop light, would not automatically restart. Days later the vehicle’s electrical system would not allow the car to start, many code warnings on display. Have had it towed. Battery would not jump and vehicle would not shift into neutral. Found out it needed a specialized tool only the Honda service had.