2020 Honda Pilot

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 488 owner complaints filed for this model year. This is the 7th highest complaint count among 23 Pilot model years with reports.

Complaints by model year
  1. 488

Of the 2020 reports, 10 involved a crash and 5 involved a fire. 13 people were injured.

Primary concernElectrical system212 reports · 43% of complaints
Owner complaints488Filed with NHTSA
Recall relationship11 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system212
  2. Engine101
  3. Other or unspecified95
  4. Forward collision avoidance85
  5. Lane departure43
  6. Power train35
  7. Fuel/propulsion system31
  8. Service brakes26

Recalls and investigations

  1. Structure, frame and membersJun 4, 2026

    American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

    Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

    Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

    Campaign 26V365000 on NHTSA.gov

  2. Air bags, sensor, occupant classification, front passengerMay 21, 2026

    Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

    Air bags that deploy unintentionally during a crash increase the risk of injury.

    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

    Campaign 26V332000 on NHTSA.gov

  3. Air bags, sensor, occupant classification, front passengerFeb 1, 2024

    Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

    An air bag that deploys unintentionally during a crash can increase the risk of injury.

    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

    Campaign 24V064000 on NHTSA.gov

  4. Fuel system, gasoline, delivery, fuel pumpDec 18, 2023

    Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

    Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

    Campaign 23V858000 on NHTSA.gov

  5. Back over prevention, display functionJun 15, 2023

    Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

    Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

    Campaign 23V431000 on NHTSA.gov

  6. Visibility, rearview mirrors/devices, exteriorMar 16, 2023

    Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

    Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

    Campaign 23V174000 on NHTSA.gov

  7. TiresMar 11, 2021

    Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

    Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

    Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.

    Campaign 21V165000 on NHTSA.gov

  8. Electrical system, softwareJul 28, 2020

    Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

    Campaign 20V440000 on NHTSA.gov

  9. Back over prevention, sensing system, cameraJul 28, 2020

    Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

    Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

    Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

    Campaign 20V439000 on NHTSA.gov

  10. Equipment, other, labelsFeb 6, 2020

    Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

    If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

    Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

    Campaign 20V067000 on NHTSA.gov

  11. Structure, bodyOct 31, 2019

    Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."

    In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.

    Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.

    Campaign 19V784000 on NHTSA.gov

Representative owner complaints: fuel/propulsion system

31 reports, newest first. Show all

  1. Engine, Fuel/propulsion system, Forward collision avoidance, Aug 18, 2026

    Tachometer is starting to surging idle. Getting a wave of errors lights and messages. It’s also a known problem on the 2019 of the same model and it has a recall. I received the same code from an auto repair shop. Service Bulletin 21-010

  2. Electrical system, Service brakes, Fuel/propulsion system, Jul 20, 2026

    Full brake system, Emissions System problem, and Service System malfunctioning, out of the blue. Factory Reset and System Updated performed with no improvement.

  3. Fuel/propulsion system, Jun 30, 2026

    On two separate occasions this vehicle has died when stopped at a traffic light. First time was in February and the second was in June, both times were in 2026. Both times had to push the off button and do a restart.

  4. Engine, Fuel/propulsion system, Apr 29, 2026

    I am seeing warning lights on my screen and using OBD-II scnner shows code P0302 (misfires). Vehicle bought 2020 August and gas about 90K miles. Is this vehicle under recall for this issue

  5. Engine, Fuel/propulsion system, Mar 12, 2026

    Hi, I have a 2020 Honda Pilot that showed signs of stalling. AutoNation Honda Thornton Road checked (03/07/2026) and reported I need an INJECTOR KIT replaced and SDC GDI -INTAKE THROTTLE BODY FURL INJECTOR SERVICE. All warning lights were on intermittently (on all day then nothing for 2-3 days then on all day the following day.) The vehicle vibrates and feels like it's loosing power. Honda's website stated risk as " If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. " I have two small kids (18 month and 5 year old) that I commute to and from school every day. Honda's website shows the same issue for Honda Pilots 2016-2021 however, my VIN does not qualify me for the recall. Instead I received an estimate for said repairs for 3,345.06. Please! I am asking you to intervein as it is unfair to single out some vehicle owner even though they are having the same issue as others. Thanks in advance.

  6. Engine, Fuel/propulsion system, Feb 15, 2026

    Currently showing DTC P219B (O2 Sensor Signal Biased/Stuck Lean – Bank 2 Sensor 1) along with P0430 . For prior years thru 2019, Honda has issued Service Bulletins 19-072 and 20-100 covering DTCs P030x, P219A, and P219B, which may involve PCM software updates, a Cylinder A/F Test, and potential injector replacement. However, they have not issued bulletins for 2020. My car only has 58,000 miles.

  7. Fuel/propulsion system, Feb 14, 2026

    SUV check engine light for the emissions system came on 11/21/2025. The light does not stay on all the time, it goes on and off ever several days. During my state inspection, dealer diagnosed issue to a P0430 code and ran a cylinder AF test. It revealed that cylinders 2, 5 and 6 failed for rich conditions and stated the fuel injectors require replacement. Both the dealer and honda Corp. stated there is no coverage for this issue. I did find that this issue was found with previous years for my model and make, however my year is not covered for the warrenty extension. Honda service bulletin 20 - 100.

  8. Fuel/propulsion system, Dec 15, 2025

    My car has always had slight issue getting consistent fuel pressure causing the engine to rev abnormally when giving gas during acceleration. On 11/25, my car failed to start due to the fuel pressure being too low. I brought my car into two mechanics including a Honda certified dealership to inspect an issue with my fuel pump. I was informed that other Honda Pilots of the same year as mine have a recall on their fuel pump, but my VIN was not included. Both mechanics indicated that this is the exact issue that the other Pilots under the recall have and they were not sure why mine was not included. It is pulling the same codes, too, when it went under diagnostic testing as issue with the lower fuel pump.

  9. Electrical system, Engine, Fuel/propulsion system, Oct 27, 2025

    The auto shut off has been not working properly and the vehicle wont restart after it shuts off. My wife was at a traffic light, and the vehicle shut off. When the light turned green, it did not restart. As a result of this she about got taken out by a semi that was coming in behind her. This could have been a deadly accident as it is raining and wet. She was stuck at the light on a busy highway for 3 minutes before the vehicle would restart.

  10. Fuel/propulsion system, Jun 23, 2025

    My car was fine. I was driving fine and then I pulled out of my neighborhood and all of a sudden my check engine light started blinking and my car was hesitating and jumping. I pulled over for 10 minutes with the car turned off and then it was fine. It did something similar once before a week prior but I thought it was a one time thing. There are recalls for fuel injectors on the year prior honda pilots. And the mechanic shop said that’s what they would replace when they looked at it.

  11. Fuel/propulsion system, Jan 6, 2025

    My issue is with existing recalls of the following: 23V-431 & 23V-858 in that replacement parts are NOT readily available according to multiple phone calls to a local dealership. The dealership responded by placing one on a waiting call list. I’ve owned this Honda Pilot over a year and have FIVE such notifications from Honda America. It is like they prefer I sell it or wreck it to get from under all these notices. Does NHTSA have legal authority to fine or demand Honda America conform to build replacement parts in straight forward i.e., as soon as possible. The vehicle surges up and back when climbing hills or attempting to pass. It is very disconcerting at the least or dangerous at worst. I will appreciate any help NHTSA can provide to get more fuel pumps with proper impellers out quickly.

  12. Fuel/propulsion system, Forward collision avoidance, Nov 13, 2024

    Vehicle struggles and jerks to keep speed between 1st and 2nd and 3rd gears and jerks trying to accelerate up until around 50 mph check engine light came on and off a few times and information center on car reports exhaust system problem and to take to a dealer, took to autozone to get codes read replaced part it said to replace but problem persisted light came back on took back to autozone same code showing different bay so I took vehicle to Honda dealer and had them do a diagnostic on it which they could not complete without me paying an extra 180.00 for a more in depth diagnostic I paid and they found the fuel injectors not functioning properly and said I need to replace them I declined Honda to do this and took it to a different shop myself to have it done where I trusted the mechanic had all the injectors replaced and same problem is still happening. The breaking assist comes on randomly while driving and hits breaks and shakes steering wheel while flashing (break) but there is nothing in front of me.

  13. Power train, Other or unspecified, Fuel/propulsion system, Oct 22, 2024

    2020 Honda Pilot with 80000 miles. A car i loved and had for over a year. I was driving from Florida to Texas. Everything was fine when I started. About 600 miles down I was at 70 mph and had to go little faster to overtake a truck because the shoulder was too small and my lane is about merge in to truck lane. There were at-least 10 vehicles behind me. I hit the accelerator pedal all the way until it touched frame but the engine is not at all responding and slowly losing power. The lane I was in was about to merge in to truck lane. I had to hit brakes with vehicles behind me but some how i managed to not get hit by them. It could have gone worse.

  14. Fuel/propulsion system, Oct 17, 2024

    When driving down our street approximately 2 months ago, an error came up for an Emissions System Problem. Over the course of the next week, the car started showing several other error messages, and while driving the transmission felt jittery or like it would stutter while in 1st and 2nd gear. We brought the car to our local Honda dealership to have a recall fixed, and asked them about the issues while they had the car. They advised it was an issue with the fuel injectors but there was no recall for the 2020 Honda Pilot as of yet. I brought the car to an independent service center and they advised the same thing after running the codes and inspecting the vehicle. The vehicle is scheduled for the fuel injectors to be replaced later this week at the independent service center.

  15. Fuel/propulsion system, Aug 29, 2024

    In a December 2023 I learned of a recall NHTSA Recall Number23V-858 for my vehicle. The recall states that the fuel pump could stop functioning, thus putting my car at a safety risk for crashing. Honda states that we will have to wait for the parts so this can be repaired. It is now a August 2024 and Honda still does not have the parts to repair this serious safety issue. 8 months later! I use my car daily and am very concerned about the possibility of a serious safety incident caused by Honda’s lack of appropriate replacement parts. This not only puts my life at risk, but others who are driving near me if I crash because of this defective part.

  16. Fuel/propulsion system, Aug 5, 2024

    High pressure fuel pump stopped working. Vehicle acceleration was impeded. No warning lights/messages.

  17. Fuel/propulsion system, May 20, 2024

    This is regarding a fuel pump safety recall for 2020 Honda Pilot. We have been receiving notifications of this recall for about 5 months. Each time I try to schedule the repair with my local Honda dealer I'm told that they do not have the parts in. Last week (05/16/24) I was told they will not have them until fall of 2024. Meanwhile, our Pilot has stalled in traffic several times presenting a safety risk to us and others. Today I called Honda Customer Service (888-234-2138) and was told that to expedite service I would need to have the part inspected and IF they determine that it is due to the fuel pump problem they will expedite receipt of the part and repair, but IF they determine that it is something else I will have to pay for the diagnostic fee. I find this unacceptable and I find the delay in repairing effected vehicles unacceptable. Honda has a legal obligation to protect the safety of it's customers in a timely manner. They have not done so. And, my vehicle's problem is clearly exactly as described in the recall notice, so why should there be any possibility that I would have to pay a diagnosis fee when the part is inspected? Meanwhile I will schedule the inspection as required, but Honda's handling of this recall is unacceptable. Please let me know what, if any action, I should take and what if any you will take. Thank you.

  18. Fuel/propulsion system, May 18, 2024

    VIN: [XXX] Year: 2020 Make: Honda Model: Pilot Number of Open Recalls: 1 NHTSA Recall Number: 23V-858 Recall Date: December 18, 2023 Manufacturer Recall Number: XGL The recall of the Honda Pilot fuel pump impeller is still not remedied. It is almost six months and I do not want that some accident will happen before Honda will remedy this recall. I have asked them more than three times already but they said that they are giving priority to those vehicles showing symptoms of the problem. Again, I do not want to see symptoms, more so accidents to happen before they fixed this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  19. Fuel/propulsion system, May 13, 2024

    I received a letter advising there is a recall on my 2020 Honda pilot for the fuel pump. Based off the information it can be dangerous if not fixed. Called the dealership and they stated would not get part in until winter of 2024. But would fix it if there was an issue. The rep advised to call American Honda and provided the number and they advised to call dealership. I drive my car everyday with my children. I need my recall fixed now. Not in the winter.

  20. Fuel/propulsion system, Mar 27, 2024

    We received a recall notification in December 2023 for fuel the pump on this vehicle. Now we’re being told that a replacement may not be available until fall which means it could be a year since the notice until the repair. With the possibility of an instant failure (as the notice said was possible) how is this vehicle safe to drive at freeway speed in let’s say WV with the power brakes, steering, etc. out of commission? Suppose it breaks down in Elko, NV? There’s no dealer for 200 miles. These repairs need to be made immediately or Honda needs to buy the vehicle back. The issue is beyond a possible inconvenience it’s dangerous.

  21. Fuel/propulsion system, Mar 12, 2024

    I had no prior warning that anything was wrong with my Pilot. I tried to start my vehicle and it would not stay running. We first replaced the battery and it still wouldn't run. We had the vehicle towed to the repair shop. We were told the fuel pump was bad and we had it replaced. Vehicle runs perfectly now. I know there is a recall on many Honda vehicles but my VIN number was not part of the fuel pump recall. I believe that it should have been part of the recall and that Honda should pay for the repair and towing.

  22. Fuel/propulsion system, Feb 13, 2024

    We received written notice from Honda of NHTSA Recall Number 23V-858 of the Safety Recall for fuel pump failure and possible stalling and loss of power. The notice states that there is an increased risk of crash or injury, but they say they will be unable to perform repairs until the fall of 2024. When calling the local dealership they confirmed that they do not have any of the replacement parts to conduct the Recall repairs. It is wildly unacceptable that Honda will not begin repairs for at least another seven months given the vehicle can lose power and stall while driving. Vehicle owners should not be expected to pay for safety recall repairs up front in order to have a safe vehicle for their family.

  23. Fuel/propulsion system, Feb 6, 2024

    Honda announced this recall in December it keeps showing up on my HondaLink app. Yet here we are in February nearly 2 months after the recall & they still do not have a fix. How many people are driving their recalled vehicles? Sorry but all Honda is doing is trying to limit their liability by telling owners there is a problem & not offering a solution. They need to be forced to get these vehicles fixed.

  24. Service brakes, Fuel/propulsion system, Forward collision avoidance, Aug 23, 2023

    There have been a total of 11 (since 2020) incidents when I applied the brakes they did not engage fully and the SUV surged forward 2 feet and the engine was still trying to go forward even with brake pedal to the floor. I have had it looked at the dealership but they say nothing is wrong. They said the battery was not talking to the brakes and I got a new battery but the brakes are still not dependable. When I apply the brakes they still surge forward 1 - 2 feet the engine revs up trying to go forward. The music CD player works sometimes but not all the time. The brakes do not work all the time. The electrical system did not work - it wouldn't show the dash board. The dealership said they fixed it. Both side mirrors never stays where they are set.

  25. Electrical system, Engine, Fuel/propulsion system, Aug 23, 2023

    When auto start/stop feature engages at times vehicle does not restart and will not restart. This has happened 5-6 times in heavy traffic leaving the car dead in the middle of the road until we repeatedly try to reset and restart.