2021 Honda Pilot

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 434 owner complaints filed for this model year. This is the 9th highest complaint count among 23 Pilot model years with reports.

Complaints by model year
  1. 434

Of the 2021 reports, 12 involved a crash and 1 involved a fire. 8 people were injured.

Primary concernElectrical system127 reports · 29% of complaints
Owner complaints434Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system127
  2. Engine105
  3. Forward collision avoidance98
  4. Other or unspecified82
  5. Lane departure44
  6. Air bags31
  7. Service brakes27
  8. Power train25

Recalls and investigations

  1. Structure, frame and membersJun 4, 2026

    American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

    Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

    Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

    Campaign 26V365000 on NHTSA.gov

  2. Air bags, sensor, occupant classification, front passengerMay 21, 2026

    Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

    Air bags that deploy unintentionally during a crash increase the risk of injury.

    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

    Campaign 26V332000 on NHTSA.gov

  3. Air bags, sensor, occupant classification, front passengerFeb 1, 2024

    Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

    An air bag that deploys unintentionally during a crash can increase the risk of injury.

    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

    Campaign 24V064000 on NHTSA.gov

  4. Fuel system, gasoline, delivery, fuel pumpDec 18, 2023

    Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

    Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

    Campaign 23V858000 on NHTSA.gov

  5. Service brakes, hydraulic, foundation components, master cylinderJun 29, 2023

    Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

    Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

    Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

    Campaign 23V458000 on NHTSA.gov

  6. Back over prevention, display functionJun 15, 2023

    Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

    Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

    Campaign 23V431000 on NHTSA.gov

  7. Visibility, rearview mirrors/devices, exteriorMar 16, 2023

    Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

    Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

    Campaign 23V174000 on NHTSA.gov

  8. TiresNov 20, 2020

    American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.

    Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

    Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.

    Campaign 20V725000 on NHTSA.gov

  9. Electrical system, softwareJul 28, 2020

    Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

    Campaign 20V440000 on NHTSA.gov

  10. Back over prevention, sensing system, cameraJul 28, 2020

    Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

    Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

    Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

    Campaign 20V439000 on NHTSA.gov

Representative owner complaints: engine

109 reports, newest first. Show all

  1. Electrical system, Engine, Jul 11, 2025

    The Auto Idle Stop (AIS) feature on my 2021 Honda Pilot intermittently causes the engine to shut off at a stop and fail to restart. When this happens the vehicle remains completely unresponsive until I shift into Park and manually restart the engine.This has happened multiple times in traffic and at intersections, creating a huge safety risk. I have already replaced the battery and had the latest software update installed at my local Honda dealership, but the issue persists. The problem is intermittent and difficult for the dealership to replicate. The auto idle stop issue is a known problem with Honda even extending a warranty coverage for the starter assembly and starter relays. The NHTSA number EA25004 addresses this yet the local dealership will only update the software and change the battery. They are failing to honor the second stage of the repair calling out specifically replacing the starter assembly, starter relays and adjusting the valves.

  2. Electrical system, Engine, Jul 2, 2025

    The contact owns a 2021 Honda Pilot. The contact stated that while temporarily stopped at a traffic light or a stop sign, the vehicle occasionally shifted into neutral, or the vehicle shut off unintendedly. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

  3. Engine and engine cooling, Jun 13, 2025

    The contact owns a 2021 Honda Pilot. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the main engine bearings and connecting rods had failed. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 143,000.

  4. Engine, Jun 7, 2025

    On multiple occasions, when sitting at a stop light and then attempting to drive as the light changes, the engine just shuts off as I take my foot off the brake. It then takes several attempts to get the car started.

  5. Electrical system, Other or unspecified, Engine, May 19, 2025

    Auto start/stop feature turned off the engine at a stoplight. When the light turned green and the brake pedal was released, the engine did not restart. There also appeared to be some sort of electrical malfunction since the start stop button would not turn off the ignition system in an attempt to reset the vehicle. This happened on a light regulated highway with a posted speed limit of 55 mph.

  6. Electrical system, Engine, May 3, 2025

    Vehicle when trying to start locks up, have had the battery alternator starter checked, changed the brake switch and still having issues with hard start to my 2021 Honda Pilot. When this happens all the lights come on. I push the Idle/Start switch when I do get it started so that it does shut off when I’m at a red light or stop sign. Because I’m afraid it will not start. Dealership could not find any issues with the vehicle, I’ve taken it to another mechanic and they could not. It has been put on diagnostics several times. I keep putting money into trying to find out what the issue is!!!

  7. Engine and engine cooling, May 2, 2025

    The contact owns a 2021 Honda Pilot. The contact stated while driving 70 MPH, the vehicle made an abnormal, loud rattling sound. The contact stated that her husband had noticed that the rattling sound persisted while the vehicle was parked. The contact stated that upon opening the hood to inspect the vehicle, the contact noticed that the driver's side engine cooling fan had melted. The contact purchased a new engine cooling fan from O'Reilly Auto Parts, and the vehicle was taken to Four Brothers Auto Services, where the engine cooling fan was replaced. The contact stated that while driving on another occasion, the vehicle made an abnormal rattling sound. The contact stated that while idling in line at the airport Arrival and Pick-Up level, the rattling sound became louder, and the vehicle made an abnormal popping sound. The contact stated that the engine started overheating. The contact pulled over to a safe location and inspected the underhood. The contact noticed that the passenger's side cooling fan had separated. The contact was able to drive to the destination. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 86,000.

  8. Engine, Apr 18, 2025

    This is another incident of the auto start/stop system failing to restart the engine after a stop in traffic.

  9. Engine, Apr 15, 2025

    My wife was driving the family down the highway I was a passenger. While we were traveling approximately 70mph down a 4 lane highway there was a loud clunk with a consistent knock and an immediate loss of power. I was able to help navigate her to safety on an off ramp so that my family would be safely off the road. The vehicle was towed to the Honda dealer where it is currently under warranty. The mechanics at the dealership have confirmed a spun bearing on piston number 3 and the motor will need to be replaced. There were zero warning lights and and no notification from any sensors with an OBD tool. Honda America is only willing to replace the motor with a salvaged motor. Unfortunately the VIN from the car with the salvaged motor will not match my current VIN, so if there is an active recall on the engine like on the previous year pilots that are VIN specific, I will not be covered and Honda will have replaced my engine with a known faulty one. I nor should and other family have to take the risk of receiving faulty salvaged Honda parts while still under factory warranty. The attached file is the last service records that are available for the salvaged engine and as you can see there is a noted vibration at the front in as well. Honda refuses to send the information from the salvage yard detailing the engine information including current mileage and the date the motor was pulled from the salvaged vehicle.

  10. Service brakes, Engine, Apr 11, 2025

    FUEL SYSTEM, GASOLINE, FUEL PUMP FAILURE CAUSES THE ENGINE TO STALL WHILE DRIVING.

  11. Electrical system, Engine, Apr 3, 2025

    The contact owns a 2021 Honda Pilot. The contact stated that after idling at a red light, the Auto Start failed to operate as designed. The contact had to shift to park(P), and several attempts were needed to restart the vehicle before the contact was able to continue driving. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the battery had failed and needed to be replaced. The battery was replaced; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.

  12. Engine, Apr 1, 2025

    The engine fails to restart at times after the auto engine idle cuts the engine off when stopped. The previous recall has been completed. When I returned my vehicle to the dealership to have it checked again because the same issue continued to occur, I was told the battery needed to be replaced. I have since replaced the battery with a Honda battery from the dealership yet the issue still occurs. It seems to be worse in cold weather.

  13. Electrical system, Engine, Mar 31, 2025

    Engines sometimes fails to start again after being turned off briefly. Will have so turn off all electrical and push button to start multiple times before it engine starts again

  14. Engine, Mar 31, 2025

    My Honda's engine start-stop system isn't restarting at stop lights. Very frightening when the light turns green and I can’t go anywhere. I have to turn off the car and restart.

  15. Engine, Mar 30, 2025

    The car randomly fails to start up again after stopping it during an auto start auto stop cycle.

  16. Engine, Mar 29, 2025

    While stopped on a red light the auto idle engine restart was engaged, when I released my brakes the vehicle did not restart and went into neutral stalling the vehicle..

  17. Electrical system, Engine, Fuel/propulsion system, Feb 13, 2025

    My push start is not starting the car. Then while driving the car will shut off on parkway, at a light and won't start. This has been going on since I purchased the vehicle 9/23 I have warranty and th auto dealership keep acting like they fixed it yet the haven't. This is the most dangerous issue. We can die getting hit from behind or the car can catch fire keep pushing start button and not turning on

  18. Electrical system, Wheels, Engine, Jan 30, 2025

    I have had numerous issues with the car stalling while in idle- it will shut off but still display all the warning lights on the dash. It would require the car engine to be restarted. Has happened at stop signs, stop lights, carpool lights. This has happened at least 10 times over 3.5 years. Last week I had a similar issue but this time it was much scarier- it did that same shut off but completely shut off the engine. All systems were black and the start button did not trigger a response for at least a minute. Once it finally restarted it displayed a “lost power” message on the screen. More similar issues to report.

  19. Engine, Dec 20, 2024

    So on Oct 25, 2024 I took my car to get an oil change at the moss bros Honda dealership. I always get all maintenance done there. Then a week later on Nov 3, 2024 my suv pilot broke down on the freeway it just started jerking and the screen kept glitching then right after the engine light went on. I was not aware of any signs for it to happen but Luckily there was a cop and a tow truck close by because who knows what would have happened. After that I took to the dealership on Tuesday and they inspected it then they come and tell me that my engine is done. So they were trying to charge me $8792 for a used engine. I just think is so weird that how everything happened knowing that is a semi new car and I been taking care of the maintenance so for this to happen I find it sketchy.

  20. Electrical system, Engine, Dec 8, 2024

    Our vehicle continues to randomly turn off and not go while driving. Whenever the idle start/stop is engaged, the vehicle will randomly not restart when traffic is moving. When this occurs you must completely turn off the vehicle, wait a few seconds, restart the vehicle, wait a few seconds, then attempt to place back into drive before being able to move. We have been having this same issue many times now. We have taken our vehicle in to the dealer service department multiple times with this issue. We have replaced the battery ($400) and it still happens. They act like they have never heard of this happening to anyone before and we must be "making it up". They then proceed to tell us that we need to let it keep happening until it is much more common. Then bring it back in again so they can see it happen. I complained to Honda USA with the same story, being that it keeps happening over and over, and they gave us the same answer..."wait until it happens so the mechanic can see it" as if it has never happened to anyone else before. This is going to end up causing people serious harm or worse. Honda is obviously trying to play down the issue to avoid cost at the expense of consumers.

  21. Other or unspecified, Engine, Sep 27, 2024

    While stopped at a light the engine completely shut off and put itself into neutral. Nothing worked. Had to press and hold the ignition button for at least 5 seconds to shut down and restart the vehicle.

  22. Other or unspecified, Engine, Fuel/propulsion system, Sep 7, 2024

    Twice in the last 6 months this has happened while car was stopped at red light. The auto engine restart system failed, causing the car to shut down. Car had to be placed in park and restarted. Local dealer was unable to detect cause : no codes captured and there were no problems with battery or starter detected.

  23. Electrical system, Engine, Fuel/propulsion system, Sep 6, 2024, fire

    Vehicle spontaneously caught fire. There were no known/indicated issues with the vehicle. Vehicle was eventually extinguished by the fire dept. It took them 45 mins to render it extinguished. Vehicle was parked in my driveway at the time of the incident.

  24. Electrical system, Engine, Fuel/propulsion system, Aug 18, 2024

    Like others have reported, similar to the odyssey we own that did have a recall to fix the issue, the vehicle fails to restart after it idles at a light. Causing very stressful situation in traffic because it take 10-20 seconds to get vehicle going. Happened 5 times in 6 months.

  25. Service brakes, Engine, Jul 1, 2024

    when auto-idle engaged and car is stopped, it will not restart the car's engine. My safety was at risk because the event took place while I was in traffic with my family. The problem has not been reproduced. It is a problem known by Honda for many years. The vehicle has not been inspected. Unknown.