2021 Honda Pilot

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 434 owner complaints filed for this model year. This is the 9th highest complaint count among 23 Pilot model years with reports.

Complaints by model year
  1. 434

Of the 2021 reports, 12 involved a crash and 1 involved a fire. 8 people were injured.

Primary concernElectrical system127 reports · 29% of complaints
Owner complaints434Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system127
  2. Engine105
  3. Forward collision avoidance98
  4. Other or unspecified82
  5. Lane departure44
  6. Air bags31
  7. Service brakes27
  8. Power train25

Recalls and investigations

  1. Structure, frame and membersJun 4, 2026

    American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

    Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

    Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

    Campaign 26V365000 on NHTSA.gov

  2. Air bags, sensor, occupant classification, front passengerMay 21, 2026

    Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

    Air bags that deploy unintentionally during a crash increase the risk of injury.

    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

    Campaign 26V332000 on NHTSA.gov

  3. Air bags, sensor, occupant classification, front passengerFeb 1, 2024

    Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

    An air bag that deploys unintentionally during a crash can increase the risk of injury.

    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

    Campaign 24V064000 on NHTSA.gov

  4. Fuel system, gasoline, delivery, fuel pumpDec 18, 2023

    Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

    Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

    Campaign 23V858000 on NHTSA.gov

  5. Service brakes, hydraulic, foundation components, master cylinderJun 29, 2023

    Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

    Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

    Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

    Campaign 23V458000 on NHTSA.gov

  6. Back over prevention, display functionJun 15, 2023

    Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

    Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

    Campaign 23V431000 on NHTSA.gov

  7. Visibility, rearview mirrors/devices, exteriorMar 16, 2023

    Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

    Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

    Campaign 23V174000 on NHTSA.gov

  8. TiresNov 20, 2020

    American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.

    Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

    Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.

    Campaign 20V725000 on NHTSA.gov

  9. Electrical system, softwareJul 28, 2020

    Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

    Campaign 20V440000 on NHTSA.gov

  10. Back over prevention, sensing system, cameraJul 28, 2020

    Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

    Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

    Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

    Campaign 20V439000 on NHTSA.gov

Representative owner complaints: service brakes

27 reports, newest first. Show all

  1. Power train, Service brakes, Sep 22, 2026

    When the brake is pressed at a light or when idling, the gear shifts automatically to neutral and will not drive. I have to press and hold the power button to restart the car. It is happening more frequently. I have taken it to the dealership several times and they have not been able to replicate it. It also doesn’t give any codes. This is a true safety concern because I have impeded traffic multiple times when it occurs. I tried to add pictures of the invoices that I received from the dealership but was unsuccessful.

  2. Service brakes, Jun 9, 2026

    One day my wife was driven the car to a friend on [XXX] push the brake pedal and the car fail to stop, thank GOD the cars in front of her moved before impact for . She took the car to the dealer, she asks if any recall for power break buster .They reply NO. She ask how much is to check the problem with the breaks. They reply $ 350 just to tell her the problem . The repair is $1000 dollars or more .She took the car to King Muffler Hollywood were they drove the car to see the complain . They check the car give her an Price for $ 880 for parts and labor . After 3 mounts she whent to the Nation wide honda to see if is any reimbursement . They told her to call Honda Corp.we call Honda Corp says NO . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  3. Service brakes, Forward collision avoidance, Aug 19, 2025

    I purchased my vehicle approximately 8 months ago, and recently all of the warning lights on my dashboard began coming on randomly while driving. I immediately brought the vehicle back to the dealership where I purchased it. At that visit, I was told the cause was unknown and that it might possibly be related to the battery. Unsatisfied with that explanation, I took the car to a second authorized dealership for another opinion. After inspection, I was advised that there was nothing wrong with the battery and no clear cause was identified for the warning lights. Despite taking the car to two dealerships, I have received no resolution or effective support. The issue remains ongoing, and I am now left uncertain about the reliability of my vehicle. Warning lights are designed to alert drivers to serious problems, and when they come on without explanation, it creates a very real safety concern. I do not know if my car is safe to drive. My concern is heightened by the fact that I have since learned this vehicle model has been subject to a recall in the past for the same issue. This raises the possibility that my car may be experiencing a known defect that was not properly resolved. As a consumer and driver, I should not be left to guess about the safety of my vehicle, especially when a documented recall exists. I am formally requesting immediate assistance: a complete inspection by a qualified technician, confirmation of whether my car is covered by any recall, and repair of the defect at no cost if it is recall-related. I also request written documentation of findings and assurance that my vehicle is safe to operate. At this point, I feel I have not been provided with adequate support or resolution. I am extremely concerned for my safety and believe this matter requires urgent attention.

  4. Service brakes, Forward collision avoidance, Jul 20, 2025

    As I was driving, I had to press on my break fairly firmly for about two seconds due to a car in front of me making a left-hand turn. I released the break, and the car in front of me was completely out of my lane. There was about a 2 to 3 second span of time ,after I released the break and in which I was coasting, before the automatic breaking system pressed hard on the break for at least one second and then it released. I had not placed my foot near the brake or accelerator at that time.

  5. Electrical system, Service brakes, Forward collision avoidance, Jul 20, 2025

    All I did was simply change my battery. Up until this point the car had run perfect and no issues or warnings. Now after placing the correct AGM battery the dash has lit up like Christmas. I am getting ACC, LKAS, Auto Head light, forward collision and Brake System warning lights. I was informed that this is a very costly repair, a camera needs to be replaced and recalibrated, $2000 estimate. This should be a recall based on the other numerous complaints I'm seeing. I reached out to Honda with no response as of yet.

  6. Service brakes, Forward collision avoidance, Jun 13, 2025

    Recently , I stated seeing CMBC failure in my 2021 Honda Pilot 2wd. My car has 41500 miles in it. I took car to dealer ship and dealer ship says they are no recalls i need to change my camera. i am not understanding it's like brand new car and not driven many miles. i research on google and there are so many pilot owners having same problems. Can this be recall?

  7. Electrical system, Service brakes, Forward collision avoidance, May 27, 2025

    The camera in the windshield used for collision mitigation, cruise control, lane keep assist, auto high beams, etc. has been found to have gone bad and need replaced by the Honda service center near me. The dashboard indicates all of these issues and disables the use of these safety features. The cost to repair is $1900 which includes camera, installation, and calibration.

  8. Service brakes, Engine, Apr 11, 2025

    FUEL SYSTEM, GASOLINE, FUEL PUMP FAILURE CAUSES THE ENGINE TO STALL WHILE DRIVING.

  9. Electrical system, Service brakes, Forward collision avoidance, Jan 5, 2025

    Brake system light on, Adaptive Cruise Control problem and Road Departure mitigation system problem error messages. Brakes light turn on randomly, even when car is off. This intermittently causes issues with acceleration pedal not responding while driving as well as being able to start vehicle without depressing brake pedal which is a major danger if kids are inside and pushes the button. Unable to accelerate when needed also causes problem that can lead to a crash.

  10. Steering, Service brakes, Nov 30, 2024

    It's been a while my vehicle acting up, the brake is not working the way it was, had complained to the dealer but stating everthing looks ok, but i know how my car drives, steering is getting hard something is wrong its not normal, I have another suv I can tell something mechanical is wrong

  11. Service brakes, Forward collision avoidance, Sep 7, 2024, crash

    Car in front of me stopped. My vehicle did not causing a rear end collision. I do not recall the brake warning flashing to alert me to brake. The automatic braking system did not seem to engage. Even though I pressed the brake pedal the vehicle did not seem to want to stop. It reminded me of a vehicle without power brakes. Nor did the wheels lock up or leave any skid marks from hard braking.

  12. Air bags, Vehicle speed control, Service brakes, Jul 8, 2024, crash

    The accelerator on my vehicle malfunctioned and got stuck. While making turn with no acceleration, the acceleration of the vehicle got stuck and the brakes did not respond causing the vehicle to hit a sidewalk and breaking the passenger side suspension and control arm and axel of the vehicle. Airbags deployed. Controlled the vehicle until it stopped completely. When vehicle was completely stopped the passenger side still sounded like that gas pedal was fully pressed when the other tires were not moving.

  13. Service brakes, Engine, Jul 1, 2024

    when auto-idle engaged and car is stopped, it will not restart the car's engine. My safety was at risk because the event took place while I was in traffic with my family. The problem has not been reproduced. It is a problem known by Honda for many years. The vehicle has not been inspected. Unknown.

  14. Service brakes, May 24, 2024

    My 2021 Honda Pilot experienced premature degradation of front and rear rotors and brake pads after 21,869 miles due to extreme rust pitting and scoring. Vehicle started displaying brake warning message while driving.

  15. Service brakes, Forward collision avoidance, Apr 18, 2024

    I see there is an investigation involving the automatic emergency braking on some Hondas. I previously owned a 2018 Honda Accord, but currently own a 2021 Honda Pilot. Both had/have the automatic emergency braking. Both cars have the same issue with hard braking for no reason. To me the Pilot is worse due to almost having 2 people rear end me due to the random hard breaking. In my opinion the investigation needs to possibly expand into other models. It has never been reproduced as I just assumed it happens. It definitely puts people at risk.

  16. Service brakes, Forward collision avoidance, Mar 18, 2024

    I see that the NTSHA is already launching an investigation into certain Handa Passports and Insights. The 2021 (and likely other) Pilot Ibown has the same phantom emergency braking issue. This happens at least on a monthly basis if not more often. I will say there have been a half dozen times where the car did activate the emergency braking properly but all other times have been phantom braking where there was no immenent threat of a collision.

  17. Service brakes, Lane departure, Forward collision avoidance, Feb 29, 2024

    Our brakes failed coming down a steep hill. We missed hitting a car by passing in the wrong lane. We had to cross a road across two lanes which fortunately had no cars on it where we crossed. We were able to get some braking once we got on level ground. We took the car to Honda and they told us the problem was a broken break switch. It is currently at Salem Honda in Salem, Oregon awaiting parts. We were told that the repair may not be covered by warranty. We were also told that if we did not get the brake fluid replaced, the car warranty would be void. We now are being charged about $2000 to get some fluids replaced that are supposed to be replaced at 30,000 miles according to the Honda dealer.

  18. Service brakes, Hydraulic, Oct 30, 2023, crash

    The contact owned a 2021 Honda Pilot. The contact stated that while her friend was driving at an undisclosed speed, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop as intended. As a result, the vehicle left the roadway, hitting a stop sign before coming to a complete stop after colliding with a concrete wall. The driver and passenger side air bags did deploy. A police report was filed, and injuries were reported. The vehicle occupants transported themselves to an area hospital for treatment. The driver was treated for a head contusion and pain in her legs and lower back; the contact was treated for chest pain. No warning lights were illuminated. The vehicle was towed to a tow yard, pending inspection. After investigating the failure, the contact related it to NHTSA Campaign Number 23V458000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 5,500.

  19. Service brakes, Forward collision avoidance, Sep 7, 2023

    I have had the AEB system engage incorrectly. 1.) Driving on a two lane road at about 40 MPH when I started to enter a curve in the road to the left with no oncoming traffic and no cars in front of or behind my car the AEB engaged and started braking the car. 2.) Driving on a two lane road at about 4 MPH when I started to enter a curve in the road to the left with a car oncoming with no cars in front of or behind my car the AEB engaged and started braking the car. In both of these cases the system stopped alerting as soon as I tapped the brakes. The latest instance occurred on a straight two lane road on a sunny day. I was traveling at about 30 MPH with no cars in front of my care and no oncoming traffic when the AEB engaged unexpectedly and braked my car hard. I was actually thrown forward in my seat. Thankfully no one was following my as this would have resulted in a rear end collision. After the car hard braked the AEB disengaged as quickly as it engaged, and I was able to drive the car normally. I had my car in to have it inspected and recalls fixed a week ago. I asked the service manager about this problem and was told there was nothing they could do and that I could turn off the AEB system. My concern is the AEB system randomly engages and brakes and in one instance it hard braked. This could cause a serious rear end collision.

  20. Suspension, Service brakes, Hydraulic, Sep 19, 2022

    The contact owns a 2021 Honda Pilot. The stated that the vehicle was pulling to the left or right while driving. The contact stated while depressing the brake pedal the vehicle started pulling to the right. Additionally, while driving over rough road surfaces the vehicle was making a loud rumbling sound as if the traction control was failing. There was no warning light illuminated. The contact had taken the vehicle to the dealer who was unable to duplicate the failure. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 9,800.

  21. Electrical system, Service brakes, Forward collision avoidance, Aug 8, 2022, crash

    Auto braking applies randomly cause brakes to lock up happens when driving in any conditions. This problem has already caused a minor accident with my vehicle due to brakes locking up and no throttle

  22. Other or unspecified, Service brakes, Forward collision avoidance, Apr 23, 2022

    The cars automatic emergency breaking system malfunctions and randomly activates and applies the brakes while driving. This specific incident has occurred three times when entering the highway on ramp the "BRAKE" message is displayed in the car and the brakes have been applied as I've attempted to get up to speed entering the highway. There were no cars in front of the vehicle at the time the emergency breaking system applied the breaks. In addition, the braking system has applied when changing lanes on the highway with no vehicles or objects in front of the car and several times on curvy roads. I've taken it back to the Honda dealer and they have stated that no codes were stored and were not able to recreate the problem. However, the service advisor also informed me that they could not reset or make any changes as "there is pending litigation and investigations with the NTSB" I was charged $109 for a 'diagnosic fee' for a car that is still under the manufacturers waranty and told to watch for a recall at some point because their is nothing they are able to do to fix the problem because of the pending litigation/investigation. The incident happened two more times on my drive home from the dealership. There is no warning lamps that have come on or other symptoms that can be isolated, other than the "BRAKE" message appearing and the automatic breaking being applied. This is incredibly dangerous when the car drastically is slowed down for no reason on roads that have 45 + MPH speed limits.

  23. Service brakes, Forward collision avoidance, Feb 25, 2022

    There have been several times the automatic braking assist has completely stopped the car. This has caused vehicles behind me to break hard almost causing accidents. I now disengage the automatic breaking assist when I use the car. I saw there were incidents with other Honda vehicles that didn't include the 2021 Honda Pilot which I believe should be included. I have witnesses of the car breaking to a complete stop several times. Please investigate before more accidents happen with injuries. Thank you for your hard work involved.

  24. Service brakes, Forward collision avoidance, Feb 25, 2022

    Automatic braking system is engaging when there is nothing in front of or near the vehicle. When driving on the highway it will engage, flash BRAKE on the front dash, and engage the brakes and slow WAY down while doing 60+ mph.

  25. Service brakes, Forward collision avoidance, Feb 25, 2022

    There have been multiple instances where the Automatic Braking system has engaged preventing me as the operator from making adjustments. I have almost been in 2 collisions due to this feature. The automatic braking system prevents me from making a correction and will automatically lock up the brakes and steering. Both times I have almost been rear ended due to this feature. There has been an instance where the braking feature engaged where there was no car in from of me but a car coming from the other lane and my Honda Pilot engaged the automatic braking system. Luckily there was no car behind me. This feature while could be useful is not in my opinion a safety feature but a safety hazard due to these multiple instances. This feature should be permanently disabled upon start up. Multiple times when I start the car I don't realize it is engaged until something happens.