2024 Honda Pilot
Problems, recalls and owner-reported issues
Seat belts is the leading concern among 114 owner complaints filed for this model year. This is the 21st highest complaint count among 23 Pilot model years with reports.
Of the 2024 reports, 2 involved a crash and 1 involved a fire. 2 people were injured.
What owners report most often
Recalls and investigations
Seats, critical fastenersJan 29, 2026
Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
A loose driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are ONC, KND, BNE and ZNF. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 5, 2026. This recall expands previous NHTSA recall number 24V859.
Campaign 26V054000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJun 12, 2025
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
Campaign 25V391000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemJan 23, 2025
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
An engine stall or loss of power can increase the risk of a crash or injury.
Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
Campaign 25V031000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, filler pipe and capNov 27, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
Campaign 24V900000 on NHTSA.gov
Seats, critical fastenersNov 14, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.
Campaign 24V859000 on NHTSA.gov
Steering, rack and pinion, rackNov 2, 2023
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
A loss of steering control or steering lock-up can increase the risk of a crash.
Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.
Campaign 23V735000 on NHTSA.gov
Representative owner complaints
114 reports, newest first.
Structure, Sep 15, 2025
Passenger got out of front passenger side door and the door bounced back and gashed his right calf, resulting in significant bleeding and requiring 9 stitches. The door can be inspected if needed, but this is a design issue, not an issue specific to my vehicle. I have looked at the other front door and another Honda of this model type and it has the same issue, a metal edge. This issue appears numerous times on Piloteers.org (Front Doors, Lower Edges). I contacted Honda and reported the incident with a request for a quick repair and medical costs for the injured passenger. I filed the report 10 days ago and followed up with Honda several times with a request to have the case expediated, but have yet to hear back from Honda. I am worried that another passenger or the driver could be similarly injured.
Steering, Sep 14, 2025
2024 Honda Pilot EX-L has a knocking sound when turning steering wheel in either direction when stopped or at slow speed as in parking.
Tires, Sep 2, 2025
There are two occurances 1-8/2/2025 While traveling down highway 69 over I40, at 75 MPH, the right rear tire blew. It was not a slow release, but rather a boom and then all kinds of noise. The car was hard to control but there was no accident. Had it been a front tire....The sidewall blew out. If I had run over something, my wife or I should have seen it and they tear would be in the other direction. I replaced two tires at that point. 2-8/25/2025 While in Florida, 1000 miles from home, I noticed I had a low left rear (driver) tire. I got some air to last overnight and parked the car. The next morning I drove to a tire shop. They pull the wheel off and let the air out of the tire. When they used the machine to break the bead lose, the whole flat square metal piece pushed through the sidewall of the tire. I have pictures of both tires. The tire are actually a Hankook DynaPro HP2 but was not listed. They are a 255/60R18 108H.
Service brakes, Forward collision avoidance, Sep 2, 2025
While driving the car flashes a BRAKE warning on the dash and then automatically begins emergency style braking attempting to bring the car to a STOP, but this happens while driving at highway speeds which is dangerous for rear approaching traffic. This has happened before and the dealership could not reproduce the action. This is the third time it has happened.
Lane departure, Aug 29, 2025
The contact owns a 2024 Honda Pilot. The contact stated that while driving at 55 MPH, the vehicle independently moved into the opposite lane of traffic. The contact stated that the Lane Keep Assist System (LKAS) failed to function as intended. The contact was able to avoid a head-on crash. The contact used force to return the vehicle back into the intended lane. No warning lights were illuminated. The contact was able to continue driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 16,000.
Seat belts, Aug 23, 2025
The middle-right passenger seatbelt does not properly register as engaged on the dashboard indicator. When a passenger buckles in, the system fails to show that the seatbelt is latched.
Service brakes, Forward collision avoidance, Aug 12, 2025
I was driving down a residential road at about 40 mph. There was no car or other obstacle in front of me, but my car suddenly slammed on the brakes. It brought the car to an abrupt stop for no reason. If a car had been behind me, they would have slammed into me. It was so abrupt, I felt like I had whiplash. It was terrifying. I had taken the car into the dealership to due to the brake pin recall just 3 days ago. They inspected and said the pin was fine. When I called them to report this experience, they said it was unrelated to the recall. I am bringing my car into them tomorrow to inspect what happened with the automatic braking system.
Suspension, Wheels, Jul 31, 2025
The contact owns a 2024 Honda Pilot. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the passenger's side front wheel. The contact stated that the sound became louder while driving over uneven pavement. The vehicle was taken to the dealer to be diagnosed but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Electrical system, Other or unspecified, Jul 25, 2025
The auto idle stop caused my Pilot to not restart as I was taking my foot off the brake turning left on a busy road. I had to be towed as my car would not start. The Honda repair center said there is an Engineering Request ([XXX]) trying to gather information about the issue, but no fix other than having to turn off the feature every time I restart the car. I am now extremely concerned about my safety and others because if I forget to turn off this feature, my car could unexpectedly now stop working and I could immediately be put in an unsafe situation. Honda said they can’t automatically turn off the feature. They have shifted this responsibility to the driver of the car. This is not right and they don’t seem to care when I call 1-800-880-1072. All they said is it your responsibility to turn off the feature each time you get in the car rather than give me options. I asked repeatedly if I were to forget and my car won’t restart after an auto idle stop, what can I do. Could not answer other than I need to be mindful before putting the car in drive. This is so wrong, I could come up with several scenarios now my car could cause me danger and others if it stalled suddenly in a heavy traffic area. What are my option? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes, Hydraulic, Air bags, Jul 17, 2025, crash
The contact owns a 2024 Honda Pilot. The contact stated while driving approximately 5 MPH in a drive-through and depressing the brake pedal, the brake pedal was stiff and the vehicle failed to respond on two occasions, and rear-ended the same vehicle twice. The contact stated that both vehicles sustained scratches. The air bags did not deploy. There was no injury sustained. No police report was filed. The contact was able to drive to the residence. The vehicle was taken to the dealer, where the recall inspection for NHTSA Campaign Number: 25V391000(Service Brakes, Hydraulic) was performed, and the dealer informed the contact that the vehicle had passed the inspection. The manufacturer was notified of the failure and sent an engineer, who inspected the vehicle and informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,000.
Other or unspecified, Jul 16, 2025
While driving our 2024 Honda Pilot Touring, I came to a full stop at a red light. When the light turned green and I attempted to accelerate, the vehicle completely shut off without warning. There was no sputtering, no warning lights, and no error messages. The engine shut off instantly, and all systems—including both screens, air conditioning, horn, and hazard lights—were completely unresponsive. The vehicle was entirely disabled. It remained unresponsive for 5–10 minutes before showing any sign of power. It took four attempts to restart the vehicle. This happened in an active intersection, creating a serious safety risk. I could not move or signal to other drivers, and the car gave me no way to handle the emergency safely. The vehicle was taken to a Honda dealership for inspection. They ran diagnostic tests but were unable to reproduce or identify the issue and called it a “fluke.” No repairs were made, and the root cause was not identified. I was told to take the vehicle home and monitor it. This issue has not recurred yet, but I am concerned it could happen again at any time. The vehicle is available for inspection upon request. The problem has not been confirmed by the manufacturer or a third-party inspector. No warning lights or other symptoms appeared before the failure
Electrical system, Jun 25, 2025
Over the period of a week there where 6 instances when my vehicle completely lost system power when at a complete stop. Took it to the dealership was told it was a low battery, they charged it, could not recreate the incidents and then released the vehicle to me. One the way to work at the second stop light I once again lost all power. Took 2 minutes stuck at a stop light for the vehicle to be able to power on and start again.
Seat belts, Jun 19, 2025
When the safety belt is buckled in the middle row seat with people sitting there, the system shows the safety belt isn't buckled and warning alert sounds some times. It is very annoying. The dealership hasn't part to replace it.
Electrical system, Service brakes, Forward collision avoidance, Jun 17, 2025
The automatic emergency braking system in my vehicle has repeatedly activated without any visible reason. The brakes engage suddenly even when there are no cars, curves, reflective surfaces, or obstacles nearby. This has occurred on straight, empty roads and in clear conditions. We have previously taken the car to the dealership for issues related to sensors and wiring, and were even told at one point to turn off certain safety features. Most recently, we went through the dealership and escalated the issue to Honda corporate, but they closed our case and claimed there is nothing wrong with the car. I am very concerned that this unresolved issue could lead to the brakes locking up in a dangerous situation, potentially causing an accident.
Steering, Jun 16, 2025
When driving at a low speed like in a parking lot, the steering wheel makes cracking noises. The noise becomes more obvious in warm temperatures and after the vehicle has been running for a while.
Steering, May 30, 2025
There's a grinding and clicking noise when turning the wheel left and right in a parked position and when slowing down. The dealership replaced the steering rack once already 1 year ago. Now the grinding and clicking noise is back and alot worse. The dealership is going to replace the steering rack for a second time. Spoke to Honda mechanics and told them that there must be another underlining issue.
Electrical system, Other or unspecified, May 27, 2025
With the Idle Stop feature on (meaning the car will shut the motor off when coming to a stop, but keep electrical equipment working), my Honda Pilot, at random times, will completely lose all power when I come to a complete stop. This results in the car being unable to be operated and can lead to numerous instances of injury or even death. In order to have the car work properly again as it should, I have to recrank the car completely. Sometimes the motor turns over without issue, and other times it sounds like it struggles to supply power to crank the car. This was a known issue with Honda, with a recall in place to fix it. I completed this recall in April 2025. As of [XXX] (The same day of the MOST RECENT incident), my Honda Pilot is at Hubert Vester Honda in Wilson, NC for them to troubleshoot the issue further. Per their Maintenance department, Honda has opened up an inquiry further into this issue. My Honda Pilot is a 2024 with less than 23,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, May 24, 2025
Vehicle lags when trying to accelerate on to freeway or moving through intersection.
Service brakes, Forward collision avoidance, May 7, 2025
I believe that there is a safety issue with the design of the adaptive cruise control on the 2024 Honda Pilot. The vehicle applies the brakes at about 1 mph over the selected speed. It is especially aggressive when topping a hill. The gas lets up, but due to the vehicle inertia, the car slightly accelerates, then braking. I believe that this action is unsafe for several reasons. It slows the vehicle several mph below the set speed causing cars behind me to swerve or come close to me. No human driver would apply the brakes in that situation. It also appears to irritate those same drivers. I’m glad that none of them has a weapon so far. It also applies the brakes going downhill on the interstate highway. This occurs at any speed below 55 mph. This also makes it look like the driver is continually tapping the brakes, when no one normally would. I suspect that there may be extra brake wear. My family asks what is going on with the car because of the aggressive braking. I previously owned a 2018 Honda Pilot with adaptive cruise control. It used transmission downshifting to slow the vehicle. I admit that there were some over speeds, but nothing serious. The 2024 Owner’s Manual states that downshifting is also used, but I’ve only seen the brakes used for over speed control. There are no user selectable adjustments to the system. I am getting used to this (feature, not a bug) by clicking off the cruise control whenever the conditions are close for a brake activation. This causes me to pay more attention to monitoring for those conditions, rather than the actual driving and traffic scan. I suggest that the system use downshifting followed by brakes after a 3 or 4 mph excursion from the set speed.
Other or unspecified, Engine, Apr 23, 2025
On three occasions, my car has not started as expected. Twice I was at busy intersections at a stop, and when I started to go, the car shut off and would not allow me to restart the engine. The third time I had not been driving and was in a parking lot, trying to start the car to leave and it also would not start. When this happens, the brake locks, the steering locks, but the lights are still on around the center console. The start stop button goes black and refuses to work on all three occasions. I have had to wait and try again and try again and try again before the car will restart and allow me to drive again. Then all of the panic alerts flash on the dash and cycle over and over and over telling me to see the dealer also saying there is a brake system problem. I do have a video of these, but my video is too large to attach here. This is very dangerous being stuck in an intersection with cars all around not being able to move. I took the car into the dealer today and they wanted to tell me that my battery was having interference or corrosion. The car is only one year old. They also said that the idle start stop was draining amperage from the battery perhaps keeping it from restarting if I were making short trips or in heavy traffic. Either way, this is a huge problem and safety concern on my part. I am paying for a brand new car that I feel is unsafe. They did not share with me that there is an active investigation about this very issue. I feel they were not very transparent with me. Down below, I will attach an image of what the dealer said about the issue when I visited them today.
Other or unspecified, Forward collision avoidance, Apr 8, 2025
Vehicle has many fault codes that will not clear. Took to dealership and the state they believe its a wheel speed sensor and vehicle is safe to drive. Flashing warnings include AWD system problem, electric parking brake problem, brake system problem, brake hold system problem, electric power steering problem, antilock brake system problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, hill descent control system problem, adaptive cruise control problem, lane keep assist problem, collision mitigation system problem, road departure mitigation system problem, low speed braking problem, auto high beam problem, parking sensor problem, antilock brake system problem, as well as drive mode change unavailable, rear hatch will not open, drivers seat will not automatically move into position once vehicle is started, vehicle will not shut off without having to hit the off button numerous times, and vehicle is not auto shutting off after the 10-15 min timeframe. Dealer states they have ordered the part and is currently on back order. Was told Honda does not provide loaner vehicles for warranty work. Seems strange that a wheel sensor could cause so many errors and shut off all safety features, brakes and drivetrain of the vehicle.
Power train, Mar 29, 2025
This 10 speed transmission is dangerous. It hesitates and jerks constantly. Both up and down shifts will hesitate or drop into gears. While at speeds under 50mph the car will lurch and rock back and forth with some shifts. I'm current on all recalls. Only 23,000 miles. I've taken it in to Honda and did a ride along with the tech and he felt it too, but until there is a check engine light, theres nothing they can do to help me. This is a wide spread issue among owners when you search forums. Please look into this issue and push Honda to release a software update.
Other or unspecified, Mar 14, 2025
Rattling noise when using heater. Seems to happen when the car is cold and fan speed doesn't seem to change it much. Once the car is warmed up it mostly disappears.
Suspension, Vehicle speed control, Other or unspecified, Mar 13, 2025
1) 2024 Honda Pilot is a 7 passenger vehicle w/2WD towing rating of 3500 pounds.With 4 people in the rows 1&2, and 4-20 lb. suitcases in the cargo area behind the 2nd row, the rear suspension has extreme negative camber on the suspension and it looks like it's weighted down with a ton of rocks in the back.This causes excessive tire wear on the inside of the rear tires.I brought this into the dealership to address, and they said that it's normal.They declined to check the alignment specs, and said that they just put a couple guys in the 2nd row and all looked normal.Must be inaccurate specs, or it has inadequate rear suspension and/or rear shocks.Why would a vehicle with 60% of the passenger/weight capacity, and with not even set up with a towing hitch, have this kind of problem?This should be investigated as we've never had this problem with our previous Honda's, or any other vehicle. 2) Since new, we have problems with the acceleration of the vehicle, primarily from a standing start.When we try to gently press on the gas peddle it surges forward like a person in a sports car trying to spin the tires.This has nothing to do with the pavement as it's dry concrete, and it is very hard to get the vehicle to move forward without spinning the front tires.Dealership says that it's normal as it just has to do with the gearing of the new 10 speed transmission and it's sensitive (huge understatement).This rapid acceleration is dangerous and can cause you to loose control, and even worse if we're driving on wet roads.I've never experienced a gas peddle/acceleration problem like this on any vehicle I've owned in 40 years, even sports cars.Drive one of these Pilot's and you'll see yourself! 3) Honda's Vehicle Data Privacy Notice is extremely unethical and should be illegal.Honda is collecting and selling it's clients personal info to third parties. They're trapping clients and compromising personal data and identity for even more money.This leads to identity theft.
Fuel/propulsion system, Jan 31, 2025
I have received 2 recall notices on my vehicle. I have contacted my dealer, Round Rock Honda, to schedule an appointment, they advised the soonest they could get the vehicle in is over 3 months from now. They claimed it is because the technicians have to be trained how to perform the recalls. However, the recalls are very basic. One is a simply a software upgrade, the other is checking to ensure the fuel is properly secured. I asked what if something actually broke on my car and if I would have to wait 3-4 months. They said no, they have reservation times for that, but they only allocate a certain portion of their reservations & service time to recalls. So the real reason they scheduled me so far out isn't due to training or actual capacity, its just not a priority.