2004 Hyundai Elantra
Problems, recalls and owner-reported issues
Air bags is the leading concern among 182 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Elantra model years with reports.
Of the 2004 reports, 24 involved a crash and 2 involved a fire. 26 people were injured.
What owners report most often
Recalls and investigations
Air bagsOct 17, 2005
CERTAIN VEHICLES EQUIPPED WITH AN ADVANCED AIR BAG SYSTEM. THE OCCUPANT CLASSIFICATION SYSTEM (OCS) INSTALLED IN THE RIGHT FRONT SEAT OF THE VEHICLE MAY MISCLASSIFY A CHILD RESTRAINT SEAT (CRS) AS AN ADULT. THIS MAY OCCUR IF THE CRS IS INSTALLED AFTER AN ADULT HAS BEEN SEATED IN THE RIGHT FRONT SEAT. IF THERE HAS NOT BEEN A 'KEY ON' ' KEY OFF' CYCLE WITH THE RIGHT FRONT PASSENGER SEAT EMPTY PRIOR TO INSTALLATION OF THE CRS.
THE POSSIBILITY OF MISCLASSIFICATION OF A CRS AS AN ADULT MAY ALLOW THE RIGHT FRONT AIRBAG OR SIDE IMPACT AIRBAG TO DEPLOY IN A CRASH AND COULD RESULT IN INJURY TO THE RIGHT FRONT OCCUPANT.
DEALERS WILL REPROGRAM THE VEHICLE'S OCS ELECTRONIC CONTROL UNIT (ECU) TO REMOVE THE FEATURE THAT MAY CAUSE THE CRS TO BE RECOGNIZED AS AN ADULT. THE RECALL BEGAN ON NOVEMBER 15, 2005. OWNERS MAY CONTACT HYUNDAI OF PUERTO RICO AT 1-800-981-0188.
Campaign 05V479000 on NHTSA.gov
Air bagsSep 12, 2005
CERTAIN VEHICLES EQUIPPED WITH AN ADVANCED AIR BAG SYSTEM. THE OCCUPANT CLASSIFICATION SYSTEM (OCS) INSTALLED IN THE RIGHT FRONT SEAT OF THE VEHICLE MAY MISCLASSIFY A CHILD RESTRAINT SEAT (CRS) AS AN ADULT. THIS MAY OCCUR IF THE CRS IS INSTALLED AFTER AN ADULT HAS BEEN SEATED IN THE RIGHT FRONT SEAT. IF THERE HAS NOT BEEN A 'KEY ON' ' KEY OFF' CYCLE WITH THE RIGHT FRONT PASSENGER SEAT EMPTY PRIOR TO INSTALLATION OF THE CRS.
THE POSSIBILITY OF MISCLASSIFICATION OF A CRS AS AN ADULT MAY ALLOW THE RIGHT FRONT AIRBAG OR SIDE IMPACT AIRBAG TO DEPLOY IN A CRASH AND COULD RESULT IN INJURY TO THE RIGHT FRONT OCCUPANT.
DEALERS WILL REPROGRAM THE VEHICLE'S OCS ELECTRONIC CONTROL UNIT (ECU) TO REMOVE THE FEATURE THAT MAY CAUSE THE CRS TO BE RECOGNIZED AS AN ADULT. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 05V395000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJul 30, 2004
DURING AN INSURANCE INSTITUTE FOR HIGHWAY SAFETY (IIHS) OFFSET FRONTAL BARRIER IMPACT TEST, IT WAS DETERMINED THAT FUEL TAN DAMAGE COULD OCCUR. ON CERTAIN PASSENGER VEHICLES, A VAPOR TUBE HOSE CLAMP THAT IS LOCATED NEAR THE FUEL TANK MAY NOT BE POSITIONED PROPERLY AND COULD CAUSE FUEL LEAKAGE.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
DEALERS WILL INSPECT THE POSITION OF THE VAPOR TUBE HOSE CLAMP EARS AND CORRECTLY POSITION THE CLAMP, IF NECESSARY. THE RECALL BEGAN ON OCTOBER 5, 2004. OWNERS SHOULD CONTACT HYUNDAI DE PUERTO RICO AT 1-800-981-0188.
Campaign 04V370000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 3, 2004
DURING AN INSURANCE INSTITUTE FOR HIGHWAY SAFETY (IIHS) OFFSET FRONTAL BARRIER IMPACT TEST ON CERTAIN PASSENGER VEHICLES, FUEL SPILLAGE OCCURRED AS A RESULT OF FUEL TANK DAMAGE CAUSED BY CONTACT BETWEEN A VAPOR TUBE HOSE CLAMP EAR AND THE FUEL TANK. THE VAPOR TUBE HOSE CLAMP EAR WAS FOUND TO BE MISPOSITIONED AND FACING TOWARD THE FUEL TANK.
IN THE EVENT OF A CRASH, DAMAGE TO THE VEHICLE COULD CAUSE THE MISPOSITIONED CLAMP TO PUNCTURE THE FUEL TANK CAUSING FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT THE POSITION OF THE VAPOR TUBE HOSE CLAMP AND CORRECTLY POSITION THE CLAMP, IF NECESSARY. OWNER NOTIFICATION BEGAN ON MAY 24, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 04V208000 on NHTSA.gov
Air bagsAug 26, 2003
ON CERTAIN VEHICLES, IF THE FRONT PASSENGER SEAT IS UNOCCUPIED OR IS OCCUPIED BY SOMEONE LIGHTER THAN 56.4 POUNDS, THE PASSENGER AIR BAG IS DEACTIVATED AND WILL NOT DEPLOY IF A CRASH OCCURS. HOWEVER, THE OCCUPANT CLASSIFICATION SENSOR MAY INCORRECTLY INTERPRET THAT A SEATED ADULT IS AN INFANT SEAT AND DEACTIVATE THE PASSENGER AIR BAG IF SOMEONE HEAVIER THAN 56.4 POUNDS WHO IS SEATED WITH ONE LEG RESTING ON THE OUTBOARD OR INBOARD EDGE OF THE SEAT; WITH LEGS SPREAD; OR POSITIONED OFF-CENTER TOWARD THE CENTER CONSOLE AND WITH HIS OR HER ARM LEANING ON THE CONSOLE.
IN THE EVENT OF A VEHICLE CRASH, THE AIR BAG MAY NOT DEPLOY, POSSIBLY RESULTING IN SERIOUS INJURY TO THE RIGHT FRONT PASSENGER.
THE OCCUPANT CLASSIFICATION SENSOR WILL BE REPROGRAMMED.
Campaign 03V322000 on NHTSA.gov
Representative owner complaints
182 reports, newest first.
Vehicle speed control, Aug 2, 2010
VEHICLE ACCELERATION. *TR
Air bags, Jul 22, 2010
TL*THE CONTACT OWNS A 2004 HYUNDAI ELANTRA. WHILE STARTING THE VEHICLE THE AIR BAG LIGHT CAME ON AND THEN TURN OFF. THE FAILURE OCCURRED INTERMITTENTLY. SHE STATED THAT THE AIR BAG REMAINED ILLUMINATED WHEN SHE TOOK THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER ADVISED HER THAT THE DRIVER'S SIDE SEAT SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE ESTIMATED REPAIR COST WAS $500. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 64,000. UPDATED 03/24/11*LJ UPDATED 03/31/11
Engine and engine cooling, Jun 20, 2010
SUDDEN ACCELERATION INCIDENT I AM THE SON OF THE CAR OWNER. I WAS DRIVING THE CAR. THE INCIDENT OCCURRED ABOUT 8:30 AM ON JUNE 17, 2010, IN BETHESDA, MD. I WAS EXITING THE GIANT FOOD PARKING LOT AND STOPPED FOR TRAFFIC ALONG OLD GEORGETOWN ROAD. THE CAR STOPPED BUT THEN ALL OF A SUDDEN INCHED AHEAD. I PUSHED DOWN HARDER ON THE BRAKE; HEARD THE ENGINE RACING; SAW THE TACHOMETER GO PAST 6000 RPMS. I IMMEDIATELY PUT THE TRANSMISSION IN NEUTRAL. THE ENGINE WAS STILL RACING. I TURNED OFF THE CAR. I STARTED THE CAR AND THE SAME THING OCCURRED, THE TACHOMETER WENT PAST 6000 RPMS. I TURNED OFF THE CAR. I ROLLED THE CAR TO A PARKING SPACE. I CALLED MY WIFE. A FEW MINUTES PAST, AND I STARTED THE CAR AGAIN. THIS TIME IT OPERATED PROPERLY. I TOOK THE CAR TO FITZGERALD AUTO MALL THAT EVENING, FOR NEXT DAY SERVICE. THE TECHNICIAN REPORTED HEARING OF SUCH INCIDENTS WHEN "AFTER MARKET OIL FILTERS WERE USED ON BOTH HYUNDAI'S AND ON SUBARU'S." I RECENTLY HAD AN OIL CHANGE ON THAT CAR. THE GASKETS ARE APPARENTLY NOT THE SAME AS ON THE FACTORY OIL FILTERS. SO THE OIL AND FILTER WAS CHANGED. THEY ALSO FOUND A MIS-FIRE CODE IN THE COMPUTER. SO THE PLUGS AND WIRES WERE CHANGED. THERE WAS NO VACUUM LEAK CODE IN THE SYSTEM. *TR
Air bags, Feb 22, 2010
TL* THE CONTACT OWNS A 2004 HYUNDAI ELANTRA. SHE STATED THAT WHILE DRIVING AT 2MPH THE VEHICLES AIRBAGS DEPLOYED, THE LIGHT ILLUMINATED AFTER THE AIR BAGS DEPLOYED.THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED IT AND STATED THAT THEY COULD NOT FIND THE PROBLEM.THERE HAD BEEN NO REPAIRS TO THE VEHICLE AT THE TIME OF THE COMPLAINT. SHE IS VERY CONCERN ABOUT HER SAFETY IN THE VEHICLE. THE FAILURE MILEAGE WAS 55271 AND CURRENT MILEAGE WAS 65427.
Air bags, Feb 21, 2010, crash
MY DAUGHTER WAS ON THE FREEWAY IN HER 2004 HYUNDAI ELANTRA. HER CAR PULLED TO THE LEFT AS SHE OVERCORRECTED, THE CART WENT ACROSS THE FREEWAY, SPUN OUT, UP THE EMBANKMENT, LANDED ON THE (DRIVER'S) SIDE AND SLID ABOUT 50-100 FEET BEFORE IT LANDED BACK UPRIGHT. NONE OF THE AIR BAGS DEPLOYED. THE SIDE AIR BAGS SHOULD OF DEPLOYED FROM THE IMPACT OF THE CAR LANDING ON THE SIDE. HER CAR HAS BEEN DECLARED A "TOTAL LOSS". AFTER SEARCHING THE INTERNET, I FOUND THAT THERE WERE RECALLS FOR THE 2004 ELANTRA "DEFECTIVE AIR BAGS". WE WERE NEVER NOTIFIED OF THIS RECALL. MY DAUGHTER SUSTAINED HEAD, NECK, AND DUAL SHOULDER INJURIES. THANK GOD SHE IS ALIVE BUT WHAT ABOUT THOSE THAT HAVE NOT SURVIVED? *TR
Air bags, Jan 6, 2010
TL*THE CONTACT OWNS A 2004 HYUNDAI ELANTRA. SHE STATED THAT THE AIRBAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THERE WAS AN OPEN RECALL ON HER VEHICLE, (SEE NHTSA CAMPAIGN ID NUMBER: 03V322000), HOWEVER THE DEALER ATTEMPTED SEVERAL TIMES TO RE-PROGRAM THE SENSOR BUT TO NO AVAIL. HE THEN STATED THAT HE WOULD HAVE TO REMOVE THE FRONT DRIVER'S AND PASSENGER'S SIDE SEATS IN ORDER TO ACCURATELY REPAIR THE AIRBAG SENSOR, HOWEVER THE COSTS IN DOING SO WOULD NOT BE COVERED BY THE MANUFACTURER. THE CONTACT STATED THAT IF THERE WAS A DEFECT IN THE VEHICLE, SHE SHOULD NOT BE LIABLE FOR THE REPAIRS. THE RECALL IS STILL OPEN ON THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 90,000.
Air bags, Nov 6, 2008, crash
TL*THE CONTACT OWNS A 2004 HYUNDAI ELANTRA. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE AT 5 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS TAKEN TO THE HOSPITAL AND SUSTAINED MINOR INJURIES TO THE HEAD AND EYES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THE AIR BAG SENSOR PERFORMED IN THE MANNER IT WAS DESIGNED; THEREFORE, THEY WERE NOT LIABLE FOR REPAIRS. THE DEALER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 44,000. UPDATED 12/30/08. *LJ HYUNDAI STATED THE AIR BAG PERFORMED AS DESIGNED. THEY STATED IT APPEARED THAT THE ANGULAR COLLISION WAS HIT SOLELY BY THE DRIVERS DOOR, WITHOUT AND DEFORMATION OF THE SIDE STRUCTURE OF THE VEHICLE. CONSEQUENTLY, THE RESULTING ENERGY ABSORPTION MEANT THAT THE DECELERATION EXPERIENCED BY THE SIDE AIR BAG SENSOR DID NOT MERIT DEPLOYMENT OF THE SIDE AIR BAGS. UPDATED 01/05/09. *JB
Air bags, Oct 10, 2008
THE PASSENGER AIRBAG INDICATOR LIGHT DOES NOT WORK FOR PERSONS UNDER 145 LBS AND THE COMPANY REPS HAVE INSISTED THAT IT IS DESIGNED THAT WAY FOR SAFETY AND THAT THEY ARE HAPPY TO TAKE OUT THE SEAT AND SEND IT AWAY TO BE WORKED ON BUT THERE IS A 999 CHANCE OUT OF A THOUSAND THAT IT WILL BEHAVE JUST THE SAME WAY ON RE-INSTALLATION BECAUSE "THE CAR DECIDES THAT IT'S SAFER FOR THE AIRBAG NOT TO DEPLOY" AT MY WEIGHT -- WHICH IS OVER 140 LBS. I POINTED OUT THE FAULTY LOGIC AND THEY AGREED TO GO THROUGH THE MOTIONS (WHICH THEY BELIEVE WILL BE INEFFECTIVE IN FIXING THE PROBLEM). *TR
Child seat, Sep 14, 2008
INSTALLATION ISSUES REGARDING EVENFLO GENERATIONS COMBINATION SEAT, MODEL 3522607 L1, MANUFACTURED IN 14TH APRIL 2008. 1) LATCH ASSEMBLY IS ATTACHED TO THE BOOSTER SEAT WITH A PLASTIC PEG AND A STRAP WHICH IS SEWEN ONTO THE LATCH BELT. THIS ASSEMBLY PREVENTS THE LATCH BELT FROM BEING FULLY TIGHTENED ON ONE SIDE AND IN TURN PREVENTS THE SEAT FROM BEING PROPERLY INSTALLED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=HYUNDAI, MODEL=ELANTRA). *TR
Air bags, Sep 4, 2008, crash
TL*THE CONTACT OWNS A 2004 HYUNDAI ELANTRA. WHILE DRIVING 70 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE DUE TO HIGH WINDS. SHE MERGED INTO THE LEFT LANE OF TRAFFIC AND THE VEHICLE WAS STRUCK THREE TIMES ON BOTH SIDES. THE DRIVER'S SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HER NECK, BACK, AND SHOULDER. THE FLORIDA HIGHWAY PATROL FILED REPORT NUMBER 07848144. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER TOOK A REPORT AND STATED THAT AN INVESTIGATOR WOULD GO TO THE LOCATION WHERE THE VEHICLE WAS TOWED. HOWEVER, THE MANUFACTURER IS CURRENTLY REQUESTING THAT SHE SEND THE PROOF OF PURCHASE, INSURANCE COVERAGE, AND PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Engine and engine cooling, Jun 24, 2008
CAR BROKE DOWN AT A LIGHT ON MY WAY TO WORK ON FRIDAY JUNE 6. IT WOULD NOT START BACK UP. CAR WAS TOWED TO THE NEAREST HYUNDAI DEALER. THEY SAID THE CAR OVER HEATED. REPAIRS WERE MADE AND CAR WAS GIVEN BACK TO ME ON JUNE 11 OR 12. CHECK ENGINE LIGHT CAME ON LESS THAN AN HOUR AFTER PICKING UP THE CAR. DEALER WAS CLOSED SO CALLED THEM THE NEXT DAY AND TOOK IT BACK. DEALER KEPT IT ANOTHER DAY OR TWO TO CHECK EVERYTHING OUT MADE SOME MINOR REPAIR AND GAVE IT BACK. ON SATURDAY JUNE 21, THE CAR OVER HEATED AGAIN AT AN OUT OF TOWN LOCATION. *TR
Engine and engine cooling, May 20, 2008, crash
ON 11/26/07 THE CAR GOT OVERHEATED, ENGINE CHECK LIGHT CAME ON AND ENGINE SHUT DOWN ON THE HIGHWAY, COOLANT LEAKED OUT, CAR TOWED IN. BRIDGEPORT KEY HYUNDAI REPLACED COOLANT TEMPERATURE SENSOR ON 04/11/08 THE CAR STALLED ON THE HIGHWAY WITHOUT ENGINE LIGHT COMING ON, COOLANT LEAKED OUT, ENGINE FAILURE CAUSED A COLLISION WITH ANOTHER VEHICLE FROM THE BACK. THE CAR WAS TOWED IN, IT NEEDS ENGINE REPLACEMENT. WE BELIEVE THE COOLANT REPAIRS TO BE DEFECTIVE. DEALER DENIES OUR CLAIM AND BLAMES ENGINE FAILURE ON POOR MAINTENANCE. I HAVE READ A NUMBER OF REPORTS ABOUT HYUNDAI ENGINE STALLING/COOLANT LEAK. IN ADDITION ABS/TCS LIGHT HAS BEEN COMING ON WITH THE BRAKE PEDAL VIBRATING AND MAKING NOISE. CAR WOULDN'T STOP AS REQUESTED ESPECIALLY ON WET, ICY SURFACE. DEALER CANNOT LOCATE THE PROBLEM PLEASE INVESTIGATE BOTH DEFECTS. *TR
Air bags, Feb 12, 2008
TL*THE CONTACT OWNS A 2004 HYUNDAI ELANTRA. WHILE THE VEHICLE WAS DRIVING IN REVERSE, THE AIR BAGS DEPLOYED FOR NO REASON. THE CONTACT'S HUSBAND INJURED HIS HAND. THE DEALER STATED THE VEHICLE WAS IN A CRASH, WHICH IS WHY THE AIR BAGS DEPLOYED EVEN THOUGH THE OCCUPANTS OF THE VEHICLE CLAIM THAT THERE WAS NO CRASH. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 46,000. UPDATED 03-04-08 *BF THE CONSUMER WAS INFORMED THE BUMPER WAS DAMAGED.
Air bags, Sep 7, 2007, crash
DURING A CRASH TOTALING MY 2004 HYUNDAI ELANTRA NONE OF THE AIRBAGS DEPLOYED. *JB
Air bags, Sep 2, 2007
PASSENGER AIR BAGS DOES NOT WORK. I HAVE GIVEN THE CAR FOR 2 UPDATE FIXES BUT THE PROBLEM CONTINUES. THE PASSENGER AIR BAGS GOES OFF EVEN WHEN SOMEONE IS SITTING IN THE CAR. THE LAST TIME I SHOWED IT TO THE DEALER, HE SAID THAT THERE WAS NO FIX TO IT. *JB
Air bags, Jun 12, 2007
PASSENGER SIDE AIRBAG OCCUPANT CLASSIFICATION SYSTEM DISABLES AIRBAG FOR ADULT PASSENGERS. ISSUE OCCURS REGULARLY OR INTERMITTENTLY WITH AT LEAST THREE ADULTS WEIGHING MORE THAN 130 LBS, TWO FEMALES AGED 23 AND 28 AND ONE 25-YEAR OLD MALE. 6/7/06 PROBLEM REPORTED TO FUCILLO HYUNDAI, SCHENECTADY, NY. REPROGRAMMED OCS IN ACCORDANCE WITH HYUNDAI CAMPAIN 073 AND INFORMED ISSUE RESOLVED. ISSUE SUBSEQUENTLY OBSERVED (CA. DEC 2006) 1/23/07 COMPLAINED TO CONNOLLY HYUNDAU, NATICK, MA 4/18/07 SEAT REMOVED AND SENT TO HYUNDAI FOR REPROGRAMMING. ISSUE NOT RESOLVED 5/29/07 HYUNDAI DISTRICT SERVICE MANGER (KEVIN CLEARY) VERIFIES PROBLEM WITH 130 LB. FEMALE PASSENGER AT MIRAK HYUNDAI, ARLINGTON, MA HYUNDAI HAS OFFERED A SETTLEMENT IN ACCORDANCE WITH CLASS ACTION. SETTLEMENT STIPULATES MILEAGE OFFSET FOR BUYBACK OR REPLACMENT WILL BE BASED ON CA LEMON LAW, WHICH SPECIFIES THE MILEAGE USED FOR THE OFFSET IS THAT OF THE FIRST COMPLAINT. HYUNDAI OFFERS OFFSET BASED ON 27,500 MILES (DATE SEAT REMOVED), NOT MILEAGE AT FIRST COMPLAINT (20,573).
Engine and engine cooling, Jun 1, 2007
TL*THE CONTACT OWNS A 2004 HYUNDAI ELANTRA. WHILE DRIVING 55 MPH, THE VEHICLE SHUT COMPLETELY OFF AND WOULD NOT RESTART. THE CONTACT NOTICED FLUID AND DEBRIS ON THE GROUND NEAR THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND HAS NOT BEEN INSPECTED BY A MECHANIC. THE ENGINE SIZE, POWERTRAIN, AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Seat belts, May 23, 2007
REAR SEAT BELTS; TOOK VEHICLE TO DEALER FOR ANNUAL INSPECTION AND WAS TOLD THAT AMONGST OTHER THINGS THE REAR SEAT BELTS WERE ROTTED AND NEEDED TO BE REPLACED. WAS TOLD TO PAY FOR IT SINCE NOT COVERED UNDER WARRANTY.*AK
Power train, May 21, 2007
CLUTCH FAILURE AT 52,792 MILES. I OWN 3 OTHER CARS ; FORD, HONDA, AND CHEVROLET WITH CLUTCHES WELL OVER 120,000 MILES. IT IS NOT A RESULT OF MY DRIVING. HYUNDAI WOULD NOT REPLACE. NOT COVERED UNDER THE WARRANTY.*AK
Seat belts, Jan 11, 2007
I OWN A 2004 HYUNDAI ELANTRA AND WHEN I TRIED TO PUT ON MY SEAT BELT ON THE DRIVERS SIDE WHICH IS SHOULDER AND WAIST, THE BELT WOULD NOT RETRACT BACK AND, THUS, IT DOES NOT FIT SECURELY AROUND MY SHOULDERS AND LAP. I WAS TOLD BY THE DEALERSHIP THAT I WOULD HAVE TO PAY FOR THE BELT TO BE FIXED FOR THE SEAT BELT WARRANTY HAD EXPIRED. I DISAGREED WITH THIS SINCE THIS IS A SAFETY FEATURE. THIS IS WHEN I CONTACTED YOU. *JB
Air bags, Jan 11, 2007
TL*- THE CONTACT STATED THAT SHE RECEIVED HER RECALL LETTER IN 2005 FOR CAMPAIGN # 03V322000, AND SHE HAD THE RECALL REPAIRED AT THE DEALERSHIP ON 03/22/06. 1 WEEK AFTER THE REPAIR SHE HAD TO CONTACT THE DEALERSHIP AND INFORM THEM THAT THE AIR BAG SENSOR LIGHT WAS STILL NOT WORKING PROPERLY. THE CONTACT HAS CALL THE MANUFACTURER AND WAS TOLD AFTER THE RECALL THAT THEY WILL REPLACE HER VEHICLE OR REFUND HER PURCHASE PRICE. AS OF 1/12/07 THE ISSUES HAS NOT BEEN ADDRESS AND THE MANUFACTURER HAS NOT RESPONDING TO HER COMPLAINT. THE CONTACT GAVE MANUFACTURE COMPLAINT # 994795. THE CONTACT STATED THAT HER AIRBAG DOESN'T RECOGNIZE ANYONE SITTING ON THE PASSENGER SIDE OF THE VEHICLE.
Air bags, Dec 12, 2006, crash
DRIVING SOUTH ON HWY. SUV HIT CAR FROM BEHIND SUV TRAVELING AT EST. SPEED OF 90-100 MPH. PUSHED CAR 300 FT. SPINNING AROUND AND AROUND HIT MEDIUM MY CAR EQUIPPED WITH FOUR AIR BAGS NONE OF THEM DEPLOYED I WOULD LIKE TO KNOW WHY? *NM
Air bags, Aug 26, 2006
EXCERPTS FROM MY LETTER TO HYUNDAI PASSENGER AIRBAG OFF LIGHT CONTINUES TO ILLUMINATE IN SPITE OF THE FACT THAT THERE IS AN ADULT PASSENGER IN THE FRONT SEAT. A FEW WEEKS AGO, I RECEIVED YOUR BROCHURE IN THE MAIL REGARDING IMPORTANT INFORMATION ABOUT THE ADVANCED AIRBAGS IN MY ELANTRA, AND REALIZED THAT THIS CLEARLY DESCRIBES THE SITUATION WITH MY VEHICLE. THE SERVICE MANAGER SAID HE KNEW NOTHING ABOUT THE BROCHURE AND LETTER I RECEIVED, HE TOLD ME THEY COULD NOT FIND A PROBLEM WITH THE PASSENGER AIRBAG AND SHOWED ME THAT THEY HAD ALREADY ADDRESSED A PREVIOUS RECALL WITH THE AIRBAG ABOUT A YEAR AGO. THE SERVICE MANAGER THEN SPOKE AGAIN TO THE MECHANIC WHO WAS WORKING ON MY VEHICLE AND THE MECHANIC TOLD HIM THAT HE WAS ABLE TO RECREATE THE PROBLEM AS I HAD DESCRIBED IT. ACCORDING TO THE INVOICE I RECEIVED FOR THE SERVICES PERFORMED ON FRIDAY, AUGUST 25, 2006, THE DEALERSHIP DID A REFLASHING. TODAY, I HAD AN ADULT PASSENGER IN THE CAR AND THE PASSENGER AIRBAG OFF LIGHT REMAINED ILLUMINATED EACH TIME THE PASSENGER WAS IN THE FRONT SEAT. I HAVE SEVERAL POINTS OF CONCERN: 1. THE DEALERSHIP KNEW NOTHING ABOUT THIS SITUATION WHEN I FIRST WALKED IN AND HAD TO READ THE INFORMATION I PROVIDED FROM HYUNDAI 2. EVEN AFTER READING THE INFORMATION, THE DEALERSHIP DID NOT UNDERSTAND THAT THERE WAS SOMETHING THAT NEEDED TO BE RESOLVED. 3. EVEN THOUGH THE SERVICE MECHANIC STATED THAT HE WAS ABLE TO RECREATE THE PROBLEM (I.E. A PASSENGER IN THE FRONT SEAT AND THE PASSENGER AIRBAG OFF LIGHT REMAINED ILLUMINATED) A SITUATION THAT WOULD WARRANT OCS REPROGRAMMING, THE SITUATION REMAINS UNCHANGED! 4. WHAT HAPPENS IN THE SCENARIO OF AN UNFORTUNATE ACCIDENT IN WHICH THE PASSENGER AIRBAG NEEDS TO BE DEPLOYED AND THE PASSENGER AIRBAG OFF LIGHT IS ILLUMINATED IN SPITE OF MY EFFORT TO FOLLOW YOUR DIRECTION TO HAVE IT FIXED? THE ANSWER TO #4 FROM MY PERSPECTIVE IS CLEAR. *JB
Power train, Aug 19, 2006
I PURCHASED VEHICLE NEW IN MARCH 2004. I PREVIOUSLY OWNED A 1994 HYUNDAI EXCEL WHICH I ALSO PURCHASED NEW. THE DURABILITY OF THE EXCEL AND THE WARRANTY ON THE ELANTRA WERE THE REASON I CHOSE TO BUY IT. AT 13,000 MILES IN APRIL, 2005, THE CLUTCH ON THE ELANTRA BEGAN SLIPPING. I TOOK IT TO THE DEALER AND WAS TOLD THAT THE CLUTCH IS NOT COVERED UNDER THE 100,000 MILE WARRANTY. IT IS COVERED ONLY UNDER A 12,000 MILE WARRANTY. AFTER NEGOTIATION WITH THE MANAGEMENT, THE DEALERSHIP AGREED TO COVER 50% OF THE REPAIR. THIS WAS ACCEPTABLE AT THAT TIME AND THE PROBLEM APPEARED TO BE CORRECTED. IT IS NOW AUGUST, 2006, AND THIS VEHICLE HAS 33,066 MILES ON IT AND CLUTCH #2 IS WEARING OUT. STARTING OUT IN LOW GEAR IS DIFFICULT, THE CLUTCH SLIPS IN THE LOWER GEARS (2 AND 3) AND THE CLUTCH PEDAL IS EXTREMELY STIFF. AT HIGHWAY SPEEDS THE VEHICLE PERFORMS OK. I AM AFRAID TO TAKE THE CAR BACK TO THE DEALER SINCE THEY ARE MORE THAN LIKELY GOING TO PUT THE SAME PIECE OF JUNK CLUTCH IN AS A REPLACEMENT TO THIS ONE. I HAVE TALKED TO AN INDEPENDENT TRANSMISSION SHOP AND THEY CAN USE A NON-OEM PART TO REPLACE. THE ONLY PROBLEM WITH THIS SOLUTION IS THAT THE COST IS GOING TO BE +$1000 VERSUS THE $800+ THAT THE DEALER WILL CHARGE AND THE USE OF THE NON-OEM PART MAY VOID THE VEHICLE WARRANTY. I WOULD LIKE TO POINT OUT A FEW OTHER FACTS: THE 1994 EXCEL WENT TO 122,000 MILES BEFORE NEEDING ITS CLUTCH REPLACED. THE REPLACEMENT CLUTCH WAS STILL IN THE CAR WHEN IT WAS TRADED IN AT 176,000 MILES. MY WIFE AND I HAVE BEEN DRIVING STANDARD SHIFT VEHICLES EXCLUSIVELY SINCE 1990, SO I DON'T WANT ANYONE AT HYUNDAI SUGGESTING THAT WE DON'T KNOW HOW TO DRIVE A STANDARD SHIFT VEHICLE. I CURRENTLY DRIVE A 1997 PLYMOUTH A 5 SPEED TRANSMISSION. ITS CLUTCH WAS REPLACED IN APRIL 2006 WITH AT 135,000 MILES. MY WIFE, WHO IS THE PRIMARY DRIVER OF THE HYUNDAI IS A PROFESSIONAL BUS DRIVER. *NM
Air bags, Jun 27, 2006
DT*: THE CONTACT STATED THAT IN THE OWNER'S MANUAL IT INDICATED THAT A WEIGHT OF GREATER THAN 56.4 POUNDS IN THE FRONT PASSENGER SEAT WILL TURN OFF THE AIR BAG INDICATOR LIGHT, AND ALLOW THE FRONTAL AND SIDE AIR BAGS TO DEPLOY IN THE EVENT OF A CRASH. THERE HAVE BEEN OCCUPANTS IN THE PASSENGER SEAT WHO WEIGH GREATER THAN THE LIMIT, BUT THE INDICATOR WILL NOT TURN OFF, THEREFORE THE AIR BAGS PROBABLY WOULD NOT ENGAGE DURING AN ACCIDENT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO WAS UNABLE TO LOCATE THE DEFECT, HOWEVER THE PASSENGER SEAT WAS REPLACED. THE REPLACEMENT DID NOT CORRECT THE PROBLEM. THERE IS A NHTSA RECALL # 03V322000 WHICH RELATES TO THE AIR BAGS HOWEVER THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 8/1/2006 - *NM