2003 Hyundai Santa FE
Problems, recalls and owner-reported issues
Suspension is the leading concern among 308 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Santa FE model years with reports.
Of the 2003 reports, 26 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, springs, coil springsJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.
If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.
Campaign 14V435000 on NHTSA.gov
Suspension, rearApr 16, 2009
HYUNDAI IS RECALLING 83,355 MY 2001-2003 SANTA FE VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE REAR TRAILING ARMS, WHICH COULD LEAD TO THINNING OR PERFORATION OF THE REAR TRAILING ARM STEEL. OWNERS MAY SEE OR FEEL SLIGHT TO MODERATE CHANGES IN VEHICLE OPERATION WHICH WILL INCREASE IF THE VEHICLE IS NOT REPAIRED. THESE CHANGES INCLUDE A LOWERING OF VEHICLE HEIGHT THAT CAN LEAD TO TIRE MISALIGNMENT AND STEERING PULL. OWNERS MAY ALSO NOTICE A CREAKING SOUND.
IF THE CORROSION IS ALLOWED TO PROGRESS, THE REAR TRAILING ARM MAY FRACTURE WHILE DRIVING, THEREBY INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR TRAILING ARMS FOR INTERNAL CORROSION DAMAGE. IF SPECIFIED LEVELS OF CORROSION DAMAGE ARE FOUND, THE REAR TRAILING ARMS WILL BE REPLACED. REAR TRAILING ARMS THAT DO NOT REQUIRE REPLACEMENT WILL HAVE DRAINAGE HOLES ADDED AND WILL BE TREATED WITH RUST-PROOFING MATERIAL TO ARREST THE CORROSION PROCESS. INSPECTION, TREATMENT AND REPLACEMENT PROCEDURES WILL BE CONDUCTED AT NO COST TO OWNERS. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 09V123000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleMar 16, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE.
IF AN EXTENDED STOPPING DISTANCE OCCURS, IT COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE ABS ECU. OWNER NOTIFICATION BEGAN ON MARCH 24, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 04V131000 on NHTSA.gov
Equipment, other, labelsDec 18, 2003
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A CORRECT LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 29, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 03V520000 on NHTSA.gov
Representative owner complaints: air bags
42 reports, newest first. Show all
Air bags, Aug 4, 2009, crash
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ROLLED OVER 4-5 TIMES. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED SEVERAL BROKEN BONES AND THE DRIVER SUSTAINED SEVERAL BRUISES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Air bags, Jun 22, 2009
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE DEALER INFORMED THE CONTACT THAT A NEW AIR BAG WAS NEEDED BECAUSE THE DRIVER'S SIDE AIR BAG LIGHT REMAINS ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC AND SCAN TEST AND STATED THAT THE AIR BAG NEEDED TO BE REPLACED AT THE COST OF $900. THE FAILURE MILEAGE WAS 43,098.
Air bags, Jun 2, 2009
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONTAL AIR BAG WARNING LIGHTS CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. SHE FOUND RECALLS FOR THE 2002 AND 2004 MODELS, BUT NOT FOR THE 2003 MODEL, EVEN THOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.
Air bags, Jan 16, 2009
THE AIR BAG RED WARNING LIGHT CAME ON IN 9/08. THE DEALER SCANNED THE SYSTEM, CLEARED HISTORIC CODES, CYCLED THROUGH SELF TEST SEVERAL TIMES. CODES DID NOT RESET. LIGHT CAME BACK ON IN 1/09. I WILL TAKE VEHICLE BACK TO DEALER. MY OPINION IS THAT SAFETY EQUIPMENT SHOULD BE MORE RELIABLE . WHEN THE RED LIGHT INITIALLY CAME ON THEY COULDN'T FIND A PROBLEM BUT I WILL BE CHARGED APPX. $600 WHEN THEY FIX THE PROBLEM. *TR
Air bags, Nov 6, 2008, crash
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. ON AUGUST 16, 2008, WHILE DRIVING 45 MPH, A VEHICLE FAILED TO YIELD AT A RED LIGHT. THE CONTACT WAS UNABLE TO STOP AND THE FRONT BUMPER ON THE PASSENGER SIDE OF HER VEHICLE STRUCK A TRAVEL TRAILER. THE DRIVER AND PASSENGER FRONTAL AIR BAG INDICATORS ILLUMINATED, BUT FAILED TO DEPLOY. THE PASSENGER SEATED IN THE FRONT SEAT RECEIVED INJURES TO THE NECK, BACK, AND HEAD. THE REAR PASSENGER WAS TRAUMATIZED. THE CONTACT RECEIVED INJURIES TO THE NECK, BACK, AND SHOULDERS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE AIR BAGS FAILED TO DEPLOY DUE TO FAULTY WIRES. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THE AIR BAGS WILL ONLY DEPLOY UNDER EXTREME EXPERIENCES. THEY FURTHER STATED THAT THE FRONT PASSENGER SIDE BUMPER CRASHING INTO THE TRAILER WOULD NOT HAVE CAUSED THE AIR BAGS TO DEPLOY. THE OWNER'S MANUAL STATED THAT THE AIR BAGS WERE DESIGNED TO DEPLOY AT ANY SPEED IN THE EVENT OF A CRASH. THE VEHICLE HAS BEEN REPAIRED. NEVADA POLICE REPORT NUMBER 0808160558 WAS FILED. THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 116,000.
Engine and engine cooling, Air bags, Jul 3, 2008
2003 HYUNDAI SANTA FE WITH DEFECTIVE AIRBAG CONTROL MODULE. CONSUMER STATES THAT THE MECHANIC HOOKED THE VEHICLE UP TO THE SCANNER THAT CAME ACROSS THAT PROBLEM. IT WILL COST ALMOST $400 DOLLARS TO HAVE THE AIRBAG CONTROL MODULE REPLACED. *KB THE DEALER STATED THERE WAS AN INTERNAL FAULT CODE CAUSING THE AIR BAG LIGHT TO ILLUMINATE. THE OIL PAN WAS LEAKING. *JB
Air bags, Jan 8, 2008
AIR BAG LIGHT STAYS ON. SCAN IT NEEDS A NEW CLOCKSPRING(AIR BAG). DEALER WON"T PAY FOR IT. 2003 HYUNDAI SANTA FE HAS 88,000KM. *TR
Air bags, Jan 25, 2007
I WAS ON MY WAY HOME FROM WORK 1/21/2007 @07 :40 AM DOWN I 75 SOUTH @70-75 MPH WITH NO TRAFFIC ON THE ROAD NO ITEMS IN THE ROAD AND MY DRIVERS SIDE AIRBAG WENT OFF. I WAS DRIVING IN THE SLOW LANE AND KEPT MY HANDS ON THE WHEEL AND PULLED OVER TO THE SIDE. THE AIRBAG HIT MY ARM. I HAVE A LEFT UPPER ARM CONTUSION AND LEFT NECK/SHOULDER SPRAIN PER MY DOCTOR . NOTHING HIT MY CAR. THE NEXT DAY MY CAR WAS TOWED TO THE DEALER IN ANN ARBOR AUTOMOTIVE . WHEN THE MAN PUT MY CAR ON THE TOW TRUCK HE NOTICED A DENT UNDER THE CAR AT THE GAS TANK. THAT DID NOT HAPPEN ON 1/21/07 I DID NOT HEAR OR SEE ANYTHING. THAT SHOULD NOT SET A SIDE AIRBAG OFF. THE DEALER STATEMENT IS THAT WHAT CAUSED IT. WHICH THEY ARE FULL OF IT. THE TOLD ME IT IS GOING TO COST $5500.00 TO FIX. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND AWAITING TO HEAR BACK FROM THEM. THIS IS VERY UNSAFE AND THIS CAR SHOULD NOT BE ALLOWED ON THE ROAD IF AIRBAGS DEPLOY FROM A ROCK ECT HITTING UNDER THE CAR. I FIND IT HEARD TO BELIEVE THAT THEY ARE THAT SENSITIVE. *JB
Air bags, Sep 21, 2006
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS. THE FIRST TWO TIMES, THE DEALER COULD NOT FIND THE PROBLEM. THE OTHER THREE TIMES, THE DEALER REPLACED A WIRE UNDER THE PASSENGER SEAT, THE PASSENGER SEAT BELT HARNESS, AND A WIRE HARNESS CLIP. THE PROBLEM STILL OCCURRED.
Air bags, Jun 22, 2006
DT*: THE CONTACT STATED WHILE MAKING A LEFT TURN AT AN INTERSECTION THE PASSENGER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS TRAVELING LESS THAN 20 MPH. THE AIR BAG LIGHT ILLUMINATED WHEN THE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER THE DEALER HAS NOT INSPECTED THE VEHICLE PICTURES HAVE BEEN SENT TO THE MANUFACTURER. NO POLICE REPORT WAS FILED.
Air bags, Sep 7, 2005, crash
I WAS IN A CAR ACCIDENT WITH A MINI VAN AND MY PASSENGER FRONT WAS DAMAGED. MY AIRBAGS DID NOT DEPLOY ON EITHER SIDE MOSTLY THE PASSENGER SIDE AND I HAVE BEEN INFORMED THAT WITH THE DAMAGE IT SHOULD HAVE DEPLOYED. *NM
Service brakes, Hydraulic, Air bags, Mar 23, 2005, crash
WHILE DRIVING THE BRAKES FAILED. UPON APPLYING THE BRAKES, THE VEHICLE CONTINUED TO COAST, THE FIRST TIME THIS HAPPENED. THE SECOND TIME THIS HAPPENED, IT RESULTED IN AN ACCIDENT. THE CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A THIRD TIME RESULTED IN AN ACCIDENT, AND THE AIR BAG DID NOT DEPLOY. THE CONSUMER WAS INJURED, AND THE VEHICLE WAS TOTALED. *AK *SC
Service brakes, Hydraulic, Air bags, Feb 10, 2005, crash
WHILE DRIVING THE BRAKES FAILED. UPON APPLYING THE BRAKES VEHICLE CONTINUED TO COAST. HOWEVER, IT HAPPENED AGAIN, AND AN ACCIDENT OCCURRED. CONTACTED THE DEALER, AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. IT HAPPENED A THIRD TIME WHICH LED TO ANOTHER ACCIDENT, AND THE AIR BAGS DID NOT DEPLOY. CONSUMER WAS INJURED, AND THE VEHICLE WAS TOTALED.*AK
Air bags, Sep 5, 2004, crash
ON MARCH 30, 2004 AT 5:52 AM WHILE ON MY WAY TO WORK, MY HYUNDAI SANTA FE WAS HIT ON THE DRIVER'S SIDE DOOR BY A MAN WHO RAN A RED LIGHT. AS HIS VEHICLE MADE IMPACT, MY SANTA FE WAS SENT INTO A ROLL-OVER, WITH APPROXIMATELY THREE TO FOUR FLIPS. MY SIDE AIRBAGS DID NOT DEPLOY, AND AS A RESULT, I HIT MY HEAD ON THE DRIVER'S SIDE WINDOW. I SUFFERED FROM A CONCUSSION AND DAILY HEADACHES, THAT AT TIMES WERE DEBILITATING. THE DRIVER'S SIDE OF THE CAR, FROM FRONT TO BACK, WAS DESTROYED. I WAS UNABLE TO EXIT THE VEHICLE THIS WAY, AND HAD TO GET OUT OF THE CAR THROUGH THE PASSENGER'S SIDE WITH THE HELP OF A PASSER-BY. BOTH VEHICLES WERE TOTALED AS A RESULT OF THE ACCIDENT. I CONTACTED HYUNDAI AND SENT THEM ALL OF THE REQUIRED PAPERWORK. I RECEIVED A REPLY THAT STATED THEY FELT THE AIRBAGS HAD FUNCTIONED IN THE MANNER IN WHICH THEY WERE DESIGNED, AND THIS WAS THEIR FINAL DECISION ON THE MATTER. I FAIL TO SEE HOW SIDE-AIR BAGS, NOT DEPLOYING IN A ROLL-OVER COLLISION, ARE FUNCTIONING AT ALL. WHEN I PURCHASED THE VEHICLE, THE DUAL SIDE IMPACT AIRBAGS WERE ONE OF THE SELLING POINTS THAT THE DEALER USED. INCLUDED IN THE OWNERS MANUAL WAS A PAMPHLET THAT ALSO DESCRIBED THE AIRBAGS, ALONG WITH PICTURES OF A CAR BEING HIT IN THE DRIVER'S DOOR AND ROLL-OVER ACCIDENTS. ACCORDING TO THIS PAMPHLET, THE SIDE AIRBAGS WOULD PROTECT YOU IN CRASHES SUCH AS THESE. *JB
Air bags, Jun 25, 2004, crash, fire
ON FEBRUARY 3, 2004, THOMAS ASHFIELD, MY HUSBAND, WAS DRIVING TO THE HIGH SCHOOL TO PICK UP OUR DAUGHTER. WHILE DRIVING SOUTHBOUND TOWARD THE HIGH SCHOOL TWO VEHICLES WERE TRAVELING NORTH. THE FIRST CAR WAS TRAVELING AT A HIGHER RATE OF SPEED THAN WHAT THE ELEMENTS CALLED FOR, HITTING THE SECOND CAR AND SHOOTING THE CAR INTO OURS, BROADSIDING TOM ON HIS DRIVER'S SIDE. TOM IMMEDIATELY HEARD A SNAP. HE SUSTAINED BROKEN RIBS, A TORN MENISCUS , AND A HERNIATED DISC IN HIS C5/C6. (HIS FIRST SURGERY IS COMPLETE, WE ARE AWAITING THE SECOND.) THE DAMAGE TO THE CAR WAS ENOUGH TO REQUIRE APPROXIMATELY $8,400.00. DURING THE ACCIDENT, THE SIDE AIRBAG DID NOT DEPLOY. THE INSURANCE COMPANY WANTED A RAPID REPAIR. WE NEVER THOUGHT TO GET ENGINEERS OUT TO LOOK AT THE DAMAGE OR TO TAKE PICTURES. WE DID LEARN THAT THERE HAD BEEN A PROBLEM WITH THE AIRBAG AND SENSOR FROM THE BODY SHOP AND THEY SAID THEY WOULD RETAIN THE COMPONENTS SO THAT HYUNDAI COULD VIEW THEM. I WROTE TO HYUNDAI ON APRIL 14, 2004. A REPRESENTATIVE CONTACTED US THE FIRST TIME IN JUNE AND THEN ON JUNE 22, 2004, HE CALLED AGAIN ASKING FOR THE NAME OF THE REPAIR SHOP. TOM GAVE HIM THE INFORMATION. THE REPRESENTATIVE CALLED US BACK AND TOLD TOM THAT THE REPAIR SHOP HAD GOTTEN RID OF THE PARTS. THAT WAS A SHOCK TO US BECAUSE UP UNTIL TWO WEEKS AGO, THEY TOLD US THEY WOULD RETAIN IT. (WE CONFIRMED THIS WITH THEM WHEN THE REPRESENTATIVE FIRST MADE CONTACT WITH US.) IN ADDITION, FROM WHAT THE REPRESENTATIVE TOLD TOM, THE STORY CHANGED ABOUT THE DEFECTIVE PARTS. I DO NOT HAVE THE SLIGHTEST IDEA OF WHAT OCCURRED. SOMETHING IS HAPPENING. I WANT ANSWERS. I WANT TO KNOW WHY THE MALFUNCTION HAPPENED. WAS THIS THE FIRST TIME OR IS IT SOMETHING THAT IS ONGOING AND NOBODY IS PAYING ATTENTION TO. MY HUSBAND SUSTAINED MAJOR INJURIES. WE PAID FOR SAFETY FEATURES ON A NEW VEHICLE AND THEY DID NOT WORK. WHAT WILL IT REQUIRE FOR US TO RECEIVE ANSWERS...A DEATH? *AK
Engine and engine cooling, Air bags, Dec 11, 2003
AT 5,980 MILES ENGINE STARTED TO CREATE ENGINE NOISE. DEALER SAID THAT THERE'S A PROBLEM ON THE VEHICLE'S CRANKSHAFT. *LA THE CONSUMER BEGAN TO HEAR NOISE IN THE ENGINE COMPARTMENT. THE DEALER REPLACED MANY COMPONENTS; CRANKSHAFT, TRANSMISSION, BELT TENSIONER AND PULLEY. NONE OF THOSE REPAIRS CORRECTED THE NOISE. THE CLOCK SPRING FAILED AND CAUSED THE HORN AND CRUISE CONTROL TO BE INOPERATIVE. *NM
Air bags, Dec 2, 2003, crash
WHILE DRIVING 35 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK THE POLICE STATED THE AIR BAGS SHOULD'VE DEPLOYED. VEHICLE SUSTAINED $5000. DOLLARS IN DAMAGES. THE PERSON WHO VEHICLE SHE HIT, LEFT THE SCENE BEFORE THE POLICE ARRIVED. *PH