2003 Hyundai Santa FE

Problems, recalls and owner-reported issues

Suspension is the leading concern among 308 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Santa FE model years with reports.

Complaints by model year
  1. 308

Of the 2003 reports, 26 involved a crash and 5 involved a fire. 20 people were injured.

Primary concernSuspension56 reports · 18% of complaints
Owner complaints308Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Suspension56
  2. Air bags42
  3. Service brakes42
  4. Power train35
  5. Hydraulic31
  6. Structure30
  7. Electrical system28
  8. Vehicle speed control24

Recalls and investigations

  1. Suspension, front, springs, coil springsJul 18, 2014

    Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 “salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.

    If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.

    Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.

    Campaign 14V435000 on NHTSA.gov

  2. Suspension, rearApr 16, 2009

    HYUNDAI IS RECALLING 83,355 MY 2001-2003 SANTA FE VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE REAR TRAILING ARMS, WHICH COULD LEAD TO THINNING OR PERFORATION OF THE REAR TRAILING ARM STEEL. OWNERS MAY SEE OR FEEL SLIGHT TO MODERATE CHANGES IN VEHICLE OPERATION WHICH WILL INCREASE IF THE VEHICLE IS NOT REPAIRED. THESE CHANGES INCLUDE A LOWERING OF VEHICLE HEIGHT THAT CAN LEAD TO TIRE MISALIGNMENT AND STEERING PULL. OWNERS MAY ALSO NOTICE A CREAKING SOUND.

    IF THE CORROSION IS ALLOWED TO PROGRESS, THE REAR TRAILING ARM MAY FRACTURE WHILE DRIVING, THEREBY INCREASING THE RISK OF A VEHICLE CRASH.

    DEALERS WILL INSPECT THE REAR TRAILING ARMS FOR INTERNAL CORROSION DAMAGE. IF SPECIFIED LEVELS OF CORROSION DAMAGE ARE FOUND, THE REAR TRAILING ARMS WILL BE REPLACED. REAR TRAILING ARMS THAT DO NOT REQUIRE REPLACEMENT WILL HAVE DRAINAGE HOLES ADDED AND WILL BE TREATED WITH RUST-PROOFING MATERIAL TO ARREST THE CORROSION PROCESS. INSPECTION, TREATMENT AND REPLACEMENT PROCEDURES WILL BE CONDUCTED AT NO COST TO OWNERS. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.

    Campaign 09V123000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleMar 16, 2004

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE.

    IF AN EXTENDED STOPPING DISTANCE OCCURS, IT COULD RESULT IN A CRASH.

    DEALERS WILL REPROGRAM THE ABS ECU. OWNER NOTIFICATION BEGAN ON MARCH 24, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.

    Campaign 04V131000 on NHTSA.gov

  4. Equipment, other, labelsDec 18, 2003

    CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

    THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.

    OWNERS WILL BE PROVIDED WITH A CORRECT LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 29, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.

    Campaign 03V520000 on NHTSA.gov

Representative owner complaints: service brakes

42 reports, newest first. Show all

  1. Service brakes, Hydraulic, May 13, 2005

    WHILE DRIVING AT LOW SPEEDS AND APPLYING THE BRAKES,THERE WAS EXTENDED STOPPING DISTANCE WHICH INCREASED THE POSSIBILITY OF AN ACCIDENT. CURRENTLY, THE MANUFACTURER WAS CONDUCTING A RECALL ON THE ABS ELECTRONIC CONTROL UNIT. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK THE DEALER STATED THAT UNLESS THEY COULD REPRODUCE THE SYMPTOM WHEN THEY PERFORMED A TEST DRIVE AND IF THEY COULD SHOW A SPECIFIC CODE NUMBER, THE COMPUTER WOULD NOT ALLOW THIS PROBLEM TO BE FIXED. RECALL CAMPAIGN #04V131000. *SC *JB

  2. Service brakes, Hydraulic, Mar 24, 2005

    SINCE THE PURCHASE OF MY VEHICLE, I HAVE EXPERIENCE PROBLEMS WITH THE ABS SYSTEM, SIMILAR TO THOSE INCLUDED IN THE RECALL OF THE 3.5L SANTA FE'S. I KNOW THAT RECALLS ARE VIN SPECIFIC, BUT I FEEL THAT HYUNDAI AND NHTSA SHOULD LOOK INTO RECALLING THE 2.7L LX SANTA FE ALSO. MY CONCERN IS THAT WHEN STOPPING THE ABS WILL INTERMITTENTLY ACTIVATE CAUSING THE BRAKING DISTANCE TO INCREASE. WHEN IT ACTIVATES, THERE IS A RUMBLING NOISE AND VIBRATION AND THE VEHICLE WILL NOT STOP AT A SAFE DISTANCE. AT MANY TIMES, I HAVE RUN THROUGH STOP SIGNS OR ENTERED TOO FAR INTO INTERSECTIONS AT RED LIGHTS DUE TO THE BRAKE FAILURE. SOMETIMES I HAVE TO HIT A BUMP OR ICE FOR THIS TO OCCUR, BUT MORE TIMES THAN NOT, I AM ON A SMOOTH, DRY SURFACE WHEN IT HAPPENS. I HAVE MENTIONED THIS TO THE DEALER ON MORE THAN ONE OCCASION AND THEY EXPECT ME TO BELIEVE THAT THIS IS NORMAL ABS FUNCTION.

  3. Service brakes, Hydraulic, Air bags, Mar 23, 2005, crash

    WHILE DRIVING THE BRAKES FAILED. UPON APPLYING THE BRAKES, THE VEHICLE CONTINUED TO COAST, THE FIRST TIME THIS HAPPENED. THE SECOND TIME THIS HAPPENED, IT RESULTED IN AN ACCIDENT. THE CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A THIRD TIME RESULTED IN AN ACCIDENT, AND THE AIR BAG DID NOT DEPLOY. THE CONSUMER WAS INJURED, AND THE VEHICLE WAS TOTALED. *AK *SC

  4. Service brakes, Hydraulic, Air bags, Feb 10, 2005, crash

    WHILE DRIVING THE BRAKES FAILED. UPON APPLYING THE BRAKES VEHICLE CONTINUED TO COAST. HOWEVER, IT HAPPENED AGAIN, AND AN ACCIDENT OCCURRED. CONTACTED THE DEALER, AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. IT HAPPENED A THIRD TIME WHICH LED TO ANOTHER ACCIDENT, AND THE AIR BAGS DID NOT DEPLOY. CONSUMER WAS INJURED, AND THE VEHICLE WAS TOTALED.*AK

  5. Service brakes, Hydraulic, Feb 8, 2005

    WHILE APPLYING BRAKES VEHICLE MADE A VERY LOUD NOISE. WHEN TAKEN TO GET SERVICED THE CAUSE COULD NOT BE DETERMINED.*AK

  6. Service brakes, Hydraulic, Jan 18, 2005

    WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

  7. Service brakes, Hydraulic, Sep 7, 2004

    AT APPROX 13,000 MILES I NOTICED A HORRIBLE GRINDING NOISE WHILE APPLYING BRAKES AT HWY SPEEDS. AT FIRST THE NOISE WAS ONLY PRESENT AT HWY SPEEDS BUT THEN AFTER A COUPLE HUNDRED MILES BEGAN TO APPEAR AT ALL SPEEDS. DEALER STATED THAT A PIN FELL OUT CAUSING A CALIPER TO FREEZE THUS CAUSING MY BRAKE PADS TO COMPLETELY WEAR OUT! METAL ON METAL...NO BRAKES AND THE DEALER REFUSED TO GIVE ME A LOANER! JUST ONE OF MANY PROBLEMS WITH MY SANTA FE! I'VE COMPLAINED IN THE PAST ABOUT THE ABS KICKING IN WHEN NOT NEEDED AND THE NOISES AND VIBRATION THAT IT MAKES AND WAS TOLD THAT IT WAS NORMAL. NOW I'M NOT SURE.*AK

  8. Service brakes, Hydraulic, Electrical system, Aug 19, 2004

    SANTA FE HAS PROBLEMS WITH THE LOCATION OF THE GAS PEDAL AND THE BRAKE PEDAL AND THE SONATA HAS PROBLEMS WITH THE ENGINE OPERATION. *MR THE CONSUMER EXPERIENCED PROBLEMS WITH THE SANTA FE (SUV) VIN#[XXX] AND A SONATA GLS VIN#[XXX]. THESE WERE BOTH NEW VEHICLES. THE SANTE FE DISPLAYED EXTENDED STOPPING DISTANCE AND THE VEHICLE SURGED FORWARD INTERMITTENTLY. THE BRAKE PEDAL AND ACCELERATOR PEDAL WERE SIMILAR IN HEIGHT. THE SONATA GLS DISPLAYED PROBLEMS, THE FIRST TO SECOND MONTH WITH A BACKFIRE AND OR EXPLOSIVE NOISE UPON THE STARTING THE VEHICLE. THE VEHICLE WOULD STUMBLE WHEN SPEEDING, AND FELT AS IF THE A/C COMPRESSOR WAS TURNED ON. *SC *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  9. Service brakes, Hydraulic, Apr 22, 2004

    RUSTING BRAKE ROTORS ON MY 2003 HYUNDAI SANTA FE CAUSING EXCESSIVE NOISE AND UNSAFE BRAKE FUNCTION. HYUNDAI WANTS TO REPROGRAM THE ABS ECU, RECALL 04V131000, INSTEAD OF REPLACING THE BRAKE COMPONENTS WITH PARTS THAT WILL NOT RUST. THE REPROGRAMING WILL PREVENT THE ABS SYSTEM FROM FUNCTIONING PROPERLY AT LOW SPEED AND IN MY OPINION COMPROMISES THE FUNCTION OF THE BRAKE SYSTEM. *AK

  10. Service brakes, Air, Power train, Visibility, Apr 17, 2004

    A CRACK IN THE WINDSHIELD APPEARED ONE DAY. NOTHING HAD HIT THE WINDSHIELD. IT IS A SMALL ARC ON THE DRIVERS SIDE ABOUT 3" FROM THE BOTTOM OF THE WINDSHIELD. WHEN I BROUGHT IT TO THE DEALERSHIP THEY SAID THAT SOMETHING HIT IT AND THE HEAT INSIDE THE CAR CAUSED IT TO CRACK. THE PLACE WHERE THEY SAID SOMETHING HIT THE WINDSHIELD ONLY THE POINT OF A PIN COULD FIT IN. I KNOW NOTHING HIT IT. ONE A FEW OCCASIONS I HAVE NOTICED A GRINDING SOUND COMING FROM THE TRANSMISSION. I ALSO HAVE HAD THE ABS ENGAGE WHEN THE BREAKS WERE NOT BEING APPLIED AND THE ROAD SURFACE DRY. THERE WASN'T A REASON FOR THEM TO ENGAGE.*AK

  11. Service brakes, Hydraulic, Apr 15, 2004

    CONSUMER RECEIVED NHTSA RECALL 04V131000 CONCERNING ABS BRAKE FAILURE. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS, CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE. THIS RECALL FAILED, DEALER INSPECTED THE VEHICLE SEVERAL TIMES, BUT PROBLEM RECURRED. *AK

  12. Service brakes, Hydraulic, Mar 25, 2004

    SLOWING DOWN ON A DECLINE THE CAR RAN OVER A ROUGH POPRTION OF ROAD, THE ABS ENGAGED (CLICKING SOUND) AND THE BAKE PEDAL WENT TO THE FLOOR - CAR DID NOT STOP. DEALER STATED THAT THERE IS A BULLETIN ON THIS BUT NO FIX AS OF YET. *JB

  13. Service brakes, Hydraulic, Feb 11, 2004

    WHILE SITTING AT A STOP ON A SLIGHT INCLINE WITH BRAKE ENGAGED VEHICLE ROLLED FORWARD. DRIVER ENGAGED THE BRAKES FURTHER, AND FELT VIBRATION IN BRAKE PEDAL. THEN, VEHICLE CAME TO A STOP. THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK

  14. Service brakes, Hydraulic, Jan 11, 2004

    VEHICLE HAS HAD A HIGH PITCHED WHINE AT 35 MPH, COASTING, ACCELERATING, OR BRAKING. NOTICEABLE TO ALL DRIVERS/PASSENGERS, BUT NOT TO DEALER TECHNICIAN/SERVICE MANAGER. HAVE HAD IT IN THREE TIMES WITH NO CONDITION FOUND. AS TIME GOES BY I AM NOTICING THAT ALONG WITH THE NOISE, THE BRAKES FEEL WEAK AND I NEED ONLY MOVE MY ANKLE WITHOUT TAKING MY FOOT OFF THE PEDAL AND THE VEHICLE WILL MOVE. ON TWO SEPARATE OCCAISIONS WHEN THE VEHICLE WAS PARKED IN MY DRIVEWAY FOR AN EXTENDED PERIOD IN THE RAIN, IT WOULD NOT STOP AS I BACKED OUT OF MY DRIVEWAY. I REPRORTED IT TO HYUNDAI, AND WENT BACK TO DEALER TO HAVE IT CHECKED AND WAS TOLD (WITHOUT LOOKING AT THE CAR) BY DEALER SERVICE MANAGER THAT THERE WAS NOTHING WRONG WITH IT AND I AM WASTING THEIR TIME AND WOULD HAVE TO PAY TO HAVE IT EXAMINED. FACTORY REPRESENTATIVE WHO HAS NEVER EVEN SEEN THE VEHICLE CALLED TO SAY THERE IS NO PROBLEM WITH MY CAR AND I NEED TO LEARN HOW TO USE ANTILOCK BRAKES CORRECTLY ( I DO KNOW HOW TO USE THEM, I'VE ALWAYS STOPPED WHEN I PRESS THE BRAKE PEDAL SO I HAVE A GOOD IDEA OF WHAT TO EXPECT). HYUNDAI CUSTOMER ASSISTANCE REPRESENTATIVE BARBARA 800 633 5151 X45017 FILE#785260 NEVER GOT ANYTHING ACCOMPLISHED ON MY BEHALF AND NEVER CALLED BACK, NEVER DID ANYTHING TO RESOLVE THIS MATTER. I AM CONCERNED THE CAR WILL NOT STOP WHEN I WANT IT TO SO I ONLY USE IT WHEN ABSOLUTELY NECESSARY, NOT EXACTLY WHAT A NEW CAR IS MEANT FOR. ON TOP OF ALL OF THAT I CANNOT GO TO THE NEAREST DEALER AS THEY WILL NOT LOOK AT IT UNDER HYUNDAI'S OFTEN MENTIONED 5 YEAR BUMPER TO BUMPER WARRANTY.*AK

  15. Service brakes, Hydraulic, Jan 9, 2004

    ABS PUMP INITIATED UNNECESSARILY. WHILE PUMP WAS RUNNING, BRAKING POWER WAS LOST AND VEHICLE FAILED TO STOP, COASTING THROUGH INTERSECTION. VEHICLE WAS EVENTUALLY STOPPED BY SHIFTING TRANSMISSION INTO NEUTRAL AND USING HAND BRAKE.*AK

  16. Service brakes, Hydraulic, Dec 2, 2003

    WHILE DRIVING AT LOW SPEEDS, THE CONSUMER HEARD A GRINDING NOISE WHEN THE BRAKES WERE APPLIED AND THEN THE BRAKE RELEASED AFTER STOPPING AND VEHICLE CONTINUED TO ROLL. THE CONSUMER HAD TO APPLY MORE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. *AK *JB *NM

  17. Service brakes, Hydraulic, Jan 7, 2003

    CONSUMER HAD EXTENED STOPPING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS