2003 Hyundai Santa FE

Problems, recalls and owner-reported issues

Suspension is the leading concern among 308 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Santa FE model years with reports.

Complaints by model year
  1. 308

Of the 2003 reports, 26 involved a crash and 5 involved a fire. 20 people were injured.

Primary concernSuspension56 reports · 18% of complaints
Owner complaints308Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Suspension56
  2. Air bags42
  3. Service brakes42
  4. Power train35
  5. Hydraulic31
  6. Structure30
  7. Electrical system28
  8. Vehicle speed control24

Recalls and investigations

  1. Suspension, front, springs, coil springsJul 18, 2014

    Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 “salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.

    If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.

    Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.

    Campaign 14V435000 on NHTSA.gov

  2. Suspension, rearApr 16, 2009

    HYUNDAI IS RECALLING 83,355 MY 2001-2003 SANTA FE VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE REAR TRAILING ARMS, WHICH COULD LEAD TO THINNING OR PERFORATION OF THE REAR TRAILING ARM STEEL. OWNERS MAY SEE OR FEEL SLIGHT TO MODERATE CHANGES IN VEHICLE OPERATION WHICH WILL INCREASE IF THE VEHICLE IS NOT REPAIRED. THESE CHANGES INCLUDE A LOWERING OF VEHICLE HEIGHT THAT CAN LEAD TO TIRE MISALIGNMENT AND STEERING PULL. OWNERS MAY ALSO NOTICE A CREAKING SOUND.

    IF THE CORROSION IS ALLOWED TO PROGRESS, THE REAR TRAILING ARM MAY FRACTURE WHILE DRIVING, THEREBY INCREASING THE RISK OF A VEHICLE CRASH.

    DEALERS WILL INSPECT THE REAR TRAILING ARMS FOR INTERNAL CORROSION DAMAGE. IF SPECIFIED LEVELS OF CORROSION DAMAGE ARE FOUND, THE REAR TRAILING ARMS WILL BE REPLACED. REAR TRAILING ARMS THAT DO NOT REQUIRE REPLACEMENT WILL HAVE DRAINAGE HOLES ADDED AND WILL BE TREATED WITH RUST-PROOFING MATERIAL TO ARREST THE CORROSION PROCESS. INSPECTION, TREATMENT AND REPLACEMENT PROCEDURES WILL BE CONDUCTED AT NO COST TO OWNERS. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.

    Campaign 09V123000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleMar 16, 2004

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE.

    IF AN EXTENDED STOPPING DISTANCE OCCURS, IT COULD RESULT IN A CRASH.

    DEALERS WILL REPROGRAM THE ABS ECU. OWNER NOTIFICATION BEGAN ON MARCH 24, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.

    Campaign 04V131000 on NHTSA.gov

  4. Equipment, other, labelsDec 18, 2003

    CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

    THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.

    OWNERS WILL BE PROVIDED WITH A CORRECT LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 29, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.

    Campaign 03V520000 on NHTSA.gov

Representative owner complaints

308 reports, newest first.

  1. Engine and engine cooling, Aug 4, 2003

    I PURCHASED A 2003 SANTA FE LX 4WD WITH THE 2.7L ENGINE. ALMOST FROM THE TIME I PURCHASED THE VEHICLE, IT HAS BEEN SUFFERING FROM A SULFUR SMELL. THE DEALER MADE ONE REPAIR THAT SEEMED TO LAST FOR ABOUT A WEEK, UNFORTUNATELY, THE ODOUR IS BACK. THE DEALER CLAIMS THAT THEY CANNOT DUPLICATE THIS CONCERN, HOWEVER, THEY ONLY DRIVE THE VEHICLE 2 OR 3 MILES WHEN I TAKE IT TO THEM TO BE SERVICED. FUNNY HOW EVERYONE EXCEPT THE DEALER CAN SMELL THIS FOUL DISGUSTING ODOR. *AK

  2. Visibility, Jul 22, 2003

    THE REAR VIEW MIRROR OBSTRUCTS THE VIEW ON THE RIGHT SIDE WHICH CAUSES THE CONSUMER NOT TO SEE VEHICLES OR OBJECTS. PLEASE PROVIDE DETAILS.

  3. Equipment, Jul 12, 2003

    THE VIN ON MY NEW 2003 HYUNDAI SANTA FE IS AN INVALID ONE. THE DMV DATABASE THAT MY INURANCE ACCESSES HAS NO RECORD OF THIS NUMBER. I SPOKE WITH THE DEALERSHIP WHO WERE LESS THAN HELPFUL. AT THIS MOMENT, I HAVE 9 DAYS OF TEMPORARY INSURANCE FOR THE CAR, BUT MY AGENT INFORMS ME THAT UNLESS THE VIN NUMBER IS CORRECTED OR RESOLVED, THE CAR CANNOT BE REGISTERED, LICENSED OR INSURED IN THE STATE OF CALIFORNIA.*AK

  4. Power train, Jun 22, 2003

    I TOOK POSSESSION OF A BRAND-NEW HYUNDAI SANTA FE (2003 - 25 MILES ON ODOMETER) ON FRIDAY, JUNE 20, 2003. SATURDAY, JUNE 21,2003 I TOOK THE CAR OUT FOR A DRIVE. DRIVING AT 35 MILES MPH THE TRANSMISSION SHIFTED (BY IT SELF) OUT OF "DRIVE (D") INTO ...? (NEUTRAL, I'M GUESSING BY THE REVVING OF THE ENGINE). THE CAR ROLLED SLOWLY DUE TO ITS OWN FORWARD MOMENTUM, HOWEVER, PRESSING ON ACCELERATOR SUCCEEDING IN ONLY REVVING UP THE ENGINE - "DRIVE" REFUSED TO ENGAGE. SEVERAL ATTEMPTS WERE FUTILE. I SHUT THE CAR DOWN (AFTER LIMPING TO THE SIDE OF A 6-LANE ROAD IN TRAFFIC!). WAITED A FEW MOMENTS (PERHAPS A MINUTE OR TWO) AND RESTARTED THE CAR. THE TRANSMISSION ONCE MORE WOULD NOT ENGAGE INTO DRIVE. I SHUT THE CAR DOWN AGAIN AND WAITED A LITTLE LONGER (PERHAPS TWO -THREE MINUTES) AND STARTED IT AGAIN. THIS TIME THE TRANSMISSION ENGAGED AND I DROVE IT HOME - VERY CAREFULLY! I CONTACTED THE DEALERSHIP (KEYES HYUNDAI IN VAN NUYS) AND HAD THE CAR FLATBED TOWED TO THE DEALERSHIP. I HAVE NO IDEA WHAT THE OUTCOME WILL BE. I HAVE TO WAIT UNTIL MONDAY, JUNE 23 AT 7:30A.M. (PST) FOR THEIR SERVICE DEPARTMENT TO OPEN. MEANTIME - I HAVE A BRAND NEW CAR THAT HAS SPENT ONE DAY IN MY PHYSICAL POSSESSION AND WILL HAVE SPENT OVER 72 HOURS SITTING IN THE DEALERSHIPS SERVICE BAY! *NLM

  5. Engine and engine cooling, Jun 6, 2003

    WHILE DRIVING VEHICLE "DIED" AND WOULD NOT RESTART. DEALER DIAGNOSED THE CAMSHAFT GEAR HAD BROKEN. *AK *SCC *JB

  6. Steering, Apr 2, 2003

    THE STEERING WHEEL FAILED TO LOCK ONCE THE VEHICLE WAS TURNED OFF. *JB

  7. Power train, Mar 25, 2003

    CONSUMER NOTICED FLUID FROM THE VEHICLE WAS ON THE GROUND, UPON INSPECTION OF THE VEHICLE, THE DEALER STATED THE AXLE NEEDED TO BE REPLACED. *JB

  8. Service brakes, Hydraulic, Jan 7, 2003

    CONSUMER HAD EXTENED STOPPING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS