2003 Hyundai Santa FE
Problems, recalls and owner-reported issues
Suspension is the leading concern among 308 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Santa FE model years with reports.
Of the 2003 reports, 26 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, springs, coil springsJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.
If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.
Campaign 14V435000 on NHTSA.gov
Suspension, rearApr 16, 2009
HYUNDAI IS RECALLING 83,355 MY 2001-2003 SANTA FE VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE REAR TRAILING ARMS, WHICH COULD LEAD TO THINNING OR PERFORATION OF THE REAR TRAILING ARM STEEL. OWNERS MAY SEE OR FEEL SLIGHT TO MODERATE CHANGES IN VEHICLE OPERATION WHICH WILL INCREASE IF THE VEHICLE IS NOT REPAIRED. THESE CHANGES INCLUDE A LOWERING OF VEHICLE HEIGHT THAT CAN LEAD TO TIRE MISALIGNMENT AND STEERING PULL. OWNERS MAY ALSO NOTICE A CREAKING SOUND.
IF THE CORROSION IS ALLOWED TO PROGRESS, THE REAR TRAILING ARM MAY FRACTURE WHILE DRIVING, THEREBY INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR TRAILING ARMS FOR INTERNAL CORROSION DAMAGE. IF SPECIFIED LEVELS OF CORROSION DAMAGE ARE FOUND, THE REAR TRAILING ARMS WILL BE REPLACED. REAR TRAILING ARMS THAT DO NOT REQUIRE REPLACEMENT WILL HAVE DRAINAGE HOLES ADDED AND WILL BE TREATED WITH RUST-PROOFING MATERIAL TO ARREST THE CORROSION PROCESS. INSPECTION, TREATMENT AND REPLACEMENT PROCEDURES WILL BE CONDUCTED AT NO COST TO OWNERS. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 09V123000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleMar 16, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE.
IF AN EXTENDED STOPPING DISTANCE OCCURS, IT COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE ABS ECU. OWNER NOTIFICATION BEGAN ON MARCH 24, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 04V131000 on NHTSA.gov
Equipment, other, labelsDec 18, 2003
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A CORRECT LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 29, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 03V520000 on NHTSA.gov
Representative owner complaints
308 reports, newest first.
Air bags, May 19, 2015, crash
I RAN INTO A VAN TRAVELING 30 MPH. I TOTALED THE FRONT OF MY HYUNDAI SANTE FE. THE VAN IN FRONT OF ME WAS AT A COMPLETE STOP. HIS VAN HIT WAS PUSHED INTO A TRUCK THAT WAS STOPPED IN FRONT OF HIM. THE AIR BAGS NEVER DEPLOYED. WHY DIDN'T THE AIR BAGS GO OFF? THE FIREMAN AT THE SCENE EVEN SAID THEY SHOULD HAVE.
Electrical system, Visibility, Structure, Mar 31, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT 55 MPH AND ATTEMPTING TO ROLL UP THE FRONT DRIVER SIDE WINDOW, THE WINDOW FAILED TO ROLL UP AND CURVED. THE CONTACT HEARD A GRINDING NOISE FROM THE WINDOW. IN ADDITION, THE DOOR OPENED INDEPENDENTLY AND THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE CONTACT HAD TO HOLD ONTO THE DOOR FROM THE OUTSIDE IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR IN THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Service brakes, Mar 19, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, A LOUD ABNORMAL NOISE EMITTED FROM ALL OF THE TIRES AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE SLIDERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Fuel system, Gasoline, Electrical system, Mar 13, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE FUELING THE VEHICLE, THE FUEL WOULD INDEPENDENTLY STOP BEFORE THE TANK WAS FULL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000. UPDATED 4/20/15*CN
Suspension, Mar 11, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). PER THE SERVICE REPORT, THE DEALER REPLACED THE COIL SPRINGS PROTECTOR AND NOT THE ACTUAL COIL SPRINGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Suspension, Feb 26, 2015
THIS IS IN REGARDS TO NHTSA CAMPAIGN NUMBER: 14V435000. THIS IS A RECALL I WAS NEVER INFORMED ABOUT, ALTHOUGH I HAVE A 2003 HYUNDAI SANTA FE THAT WAS ORIGINALLY SOLD, REGISTERED, AND DRIVEN IN ONE OF THE "SALT BELT" STATES. BECAUSE I WAS NEVER NOTIFIED BY HYUNDAI, I NEVER HAD THE VEHICLE CHECKED BY A AUTHORIZED DEALER. AND TODAY, THE FRONT DRIVER'S SIDE SPRING BROKE. UNFORTUNATELY FOR ME, THE NEAREST AUTHORIZED DEALER THAT CAN MAKE THIS REPAIR IS OVER 100 MILES AWAY FROM MY HOME. I PLACED A CALL TO HYUNDAI CUSTOMER CARE CENTER AT 1-855-671-3059 AND WAS TOLD I HAD TWO OPTIONS - (1), I COULD TAKE THE VEHICLE TO A AUTHORIZED DEALER FOR REPAIR, OR (2), HAVE MY SANTA FE REPAIRED LOCALLY, THEN TAKE IT TO A AUTHORIZED DEALER TO ENSURE THE REPAIR MET THEIR STANDARDS, AND THEN HOPE TO GET REIMBURSED - WHICH COULD TAKE ANYWHERE FROM THREE TO FOUR MONTHS. I DO NOT BELIEVE HYUNDAI HAS DONE ALL THEY COULD DO TO REMEDY THIS SITUATION. FIRST, THEY NEVER CONTACTED ME, EVEN THOUGH I MADE THE DEALERSHIP IN MICHIGAN AWARE OF OUR MOVE TO NEBRASKA. SO HYUNDAI HAD OUR NEW ADDRESS INFORMATION. IF I HAD BEEN CONTACTED, I COULD HAVE SCHEDULED AN APPOINTMENT IN CHEYENNE, WY WHERE I GO AT LEAST ONCE A MONTH TO MEET WITH A FEW CLIENTS. NOW MY VEHICLE IS DAMAGED AND I CANNOT DRIVE IT, WHICH TAKES AWAY FROM MY LIVELIHOOD. AND TO GET IT REPAIRED, I NEED TO PAY FOR THE REPAIRS LOCALLY AND HOPE HYUNDAI REIMBURSES ME, OR I HAVE TO RENT A TRAILER AND TAKE IT TO THE DEALERSHIP THAT WAY. HYUNDAI DOES NOT SEEM TO VALUE THE TIME I'VE LOST FROM WORK, THE TIME I'VE LOST FROM MEETING WITH CLIENTS, AND THE ADDITIONAL EXPENSE I WILL INCUR WITH MY TWO REPAIR OPTIONS.
Seat belts, Feb 13, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO LOCK WHILE TRYING TO ATTACH A CHILD SAFETY SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHING MECHANISM WOULD NOT ENGAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 111,000.
Suspension, Feb 12, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. AFTER TAKING THE VEHICLE TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION), THE FAILURE OCCURRED. WHILE DRIVING AT 40 MPH, THERE WAS ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Air bags, Structure, Feb 10, 2015
750.00 DOLLARS FOR PART 500.00 TO PUT IT IN PASSENGER SIDE DASH CANT HYUNDAI TAKE PRIDE AND EAT THIS BILL SAFETY PROBLEMS WITH THIS BIG. *TR
Seat belts, Jan 24, 2015
DRIVER'S SIDE SEAT BELT COMES UNLATCHED WHEN HITTING CERTAIN BUMPS. VEHICLE IS OUT OF WARRANTY SO DEALER WOULDN'T REPLACE IT AND HYUNDAI HAS NO RECALL. GUESS HYUNDAI IS WAITING FOR SUFFICIENT PEOPLE TO BE KILLED IN ACCIDENTS BEFORE ADDRESSING THE PROBLEM. SOUNDS LIKE THE GM IGNITION SWITCH DEBACLE. *TR
Structure, Jan 23, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THE FRONT END OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Suspension, Jan 21, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STARTED TO LEAK OIL AFTER IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 114,000.
Other or unspecified, Jan 19, 2015
I GOT A RECALL LETTER IN THE MAIL ON SEPT. 19, 2014. I CALL THE PEOPLE ABOUT THE LETTER BUT NO ONE GOT BACK TO ME ABOUT THE RECALL. I NEED TO KNOW IS MY CAR IN DANGER OF HURTING ME OR MY FAMILY. I WOULD LIKE TO KNOW. *TR
Suspension, Jan 14, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIE ROD DETACHED FROM THE VEHICLE DURING ACCELERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Suspension, Jan 7, 2015
TL-THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY FEBRUARY OF 2015. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR
Engine, Dec 3, 2014
MY DAUGHTER AND HER FRIENDS WERE DRIVING THE 2003 HYUNDAI SANTE FE HOME FROM A SKI TRIP IN THE MOUNTAINS. SHE SAID THE CAR KEEPS ACCELERATING ON IT'S OWN UP TO 55-60MPH, ESPECIALLY WHEN THEY WERE GOING DOWN HILL. WHEN SHE PUT THE CAR IN PARK OR NEUTRAL, THE CAR'S ENGINE REV UP TO 3000 RMP ON IT'S OWN. SHE BARELY PUT HER FOOT ON THE PEDAL AND IT WAS DRIVING 55 MPH. SHE HAD TO USE THE BRAKES A LOT TO SLOW THE CAR DOWN. IT WAS VERY SCARY BUT THEY MANAGE TO MAKE IT HOME SAFELY. I DID SOME RESEARCH ON THE INTERNET AND SEEMS LIKE A LOT OF PEOPLE HAD THE SAME PROBLEM. *JS
Suspension, Nov 10, 2014
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V435000 (SUSPENSION). THE CONTACT INDICATED THAT THE DEALER AND THE MANUFACTURER EXPLAINED THAT A REMEDY FOR THE RECALL HAD NOT YET BEEN DETERMINED. THE CONTACT ALSO STATED THAT SIMILAR REPAIRS HAD BEEN PERFORMED ON THE VEHICLE IN 2009. THE MILEAGE ON THE VEHICLE AT THAT TIME WAS 62,635.
Service brakes, Nov 7, 2014
THE BRAKES FAILED AS I WAS BACKING OUT OF MY DRIVEWAY. THIS VEHICLE WAS PURCHASED AND USED BY MY SON IN THE METRO NEW YORK - NEW JERSEY AREA. IT IS INVOLVED IN THE HYUNDAI RECALL CAMPAIGN #124 BECAUSE OF A CONCERN WITH CORROSION SINCE IT WAS OPERATED IN 'THE SALT BELT' FOR MANY YEARS. (I OBTAINED THE VEHICLE FROM HIM AND IT HAS BEEN IN FLORIDA FOR THE PAST FEW YEARS.) I BELIEVE THAT THE SAME CORROSION FROM ROAD SALT ATTACKED THE BRAKE LINES ON THE VEHICLE AND CAUSED THIS FAILURE. THIS COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH HAD I BEEN ON THE HIGHWAY. THE AAA AUTOMOBILE CLUB DRIVER WHO PICKED UP THE VEHICLE FOR TRANSPORT TO MY SERVICE STATION NOTED THAT HE HAS REPEATEDLY SEEN THIS PROBLEM WITH THE SANTE FE MODEL. I BELIEVE THIS IS AN ISSUE THAT NHTSA SHOULD INVESTIGATE SO THAT OTHERS IN THE CLASS CAN BE SPARED INJURY OR DEATH. ASIDE FROM THE INCONVENIENCE AND LOSS OF THE VEHICLE'S USE, I HAD A DIRECT EXPENSE OF $455.59 TO MAKE THE REPAIR. *TR
Electrical system, Engine, Nov 5, 2014
THE CAR LOOSES POWER BUT COMES RITE BACK ..SOMETIMES STALLS WHILE IN TRAFFIC BUT STARTS RITE UP..GOING ON INTERSTATE LOST POWER TACT DROPPED TO O ALL POWER LOST CAME BACK ON ITS OWN ALSO CD PLAYER WILL COME ON BY ITSELF I THINK IT MAY BE SOMETHING ELECTRICAL I HAVE READ ONLINE MANY OF THE SAME PROBLEMS WITH THE SANTE FE OF THAT YEAR ..NO FIX WHAT IS THE DEAL WITH THAT NO FIX SOMETHING IS UP WITH THAT LOTS OF COMPLAINTS ONLINE THAT I HAVE READ TO MANY OF THE SAME PROBLEM HYUNDAI MUST KNOW WHAT IS WRONG BUT DON'T WANT TO FIX IT TO COSTLY FOR THE COMPANY...TO BAD FOR THE CONSUMER!!! *TR
Suspension, Nov 5, 2014
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V435000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Suspension, Oct 31, 2014
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE SPRINGS IN THE REAR CONTROL ARMS BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CONTROL ARMS WERE COMPLETELY RUSTED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. ALSO, THE CONTACT STATED THAT LEFT DRIVER SIDE CONTROL ARM WAS REPLACED BY THE DEALER DUE TO CORROSION. IN ADDITION, THE SUB-FRAME NEEDED TO BE REPLACED BUT THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Suspension, Oct 10, 2014
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SIDE STRUT SPRING FRACTURED WHICH CAUSED THE SPRING TO CUT INTO THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT DRIVER'S SIDE STRUT AND THE FRONT DRIVER'S SIDE TIRE WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED ON THE FRONT PASSENGER'S SIDE AND THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V435000 (SUSPENSION), HOWEVER THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Air bags, Oct 8, 2014, crash
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT FELL ASLEEP BEHIND THE WHEEL AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE CONNECTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Suspension, Oct 7, 2014
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Suspension, Oct 1, 2014
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL SOUND NEAR THE REAR OF THE VEHICLE AND FELT THE VEHICLE LEANING TOWARDS THE DRIVER SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE REAR COIL SPRINGS ON BOTH SIDES OF THE VEHICLE WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.