2010 Hyundai Santa FE
Problems, recalls and owner-reported issues
Power train is the leading concern among 259 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Santa FE model years with reports.
Of the 2010 reports, 8 involved a crash and 6 involved a fire. 7 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 55538, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI SANTA FE VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E040000 on NHTSA.gov
Power train, driveline, driveshaftApr 28, 2011
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2010 SANTA FE 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM OCTOBER 15, 2009 THROUGH MARCH 5, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT HYUNDAI'S CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 11V261000 on NHTSA.gov
Representative owner complaints
259 reports, newest first.
Power train, Oct 2, 2015
DRIVE AXLE BROKE, CAUSING LOSS OF POWER TO FRONT WHEELS. I HAD COME TO A STOP AT A RURAL HIGHWAY JUNCTION, AND THE VEHICLE WOULD NOT MOVE. THE VEHICLE WILL ROLL AWAY IN PARK IF EMERGENCY BRAKE IS NOT APPLIED.
Power train, Sep 8, 2015
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
Other or unspecified, Aug 3, 2015
PAINT IS PEELING ON THE LEFT HOOD AND ROOF OF 2010 SANTA FE
Other or unspecified, Aug 3, 2015
PAINT IS PEELING ON THE LEFT HOOD AND ROOF OF CAR NEAR WINDOW. THERE HAS BEEN NO PHYSICAL DAMAGE TO CAUSE PEELING AND FLAKING OF PAINT
Visibility, Jul 14, 2015
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE SUN ROOF WAS SHATTERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Steering, Electrical system, Other or unspecified, Jul 7, 2015, fire
I WAS DRIVING MY 2010 HYUNDAI SANTA FE, THE BLINKER SWITCH STARTED FRANTICALLY CLICKING, I THAN HEARD ELECTRICAL SPARKS FROM THE STEERING COLUMN AND THAN SMOKE STARTING COMING FROM THE STEERING COLUMN WHERE THE BLINKER SHAFT WAS LOCATED. HYUNDAI HAS HAD MY VEHICLE FOR 2 WEEKS, LEAVING ME AND MY 8 MONTH OLD CARLESS. THE DEALERSHIP AND COOPERATE HAS SAID THAT THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, AND HAS NOT GIVEN ME A COURTESY CALL OR VEHICLE UPDATES. I LOOKED ON THIS WEBSITE, SAFECAR.ORG AND INDEED, I FOUND SOMEONE WHO HAS ENCOUNTERED THE SAME ISSUE (PLEASE SEE NHTSA ID NUMBER 10629458). I FEEL THAT THIS IS A MAJOR SAFETY CONCERN AND NEEDS TO BE RECALLED IMMEDIATELY WITH THE OTHER RECALLS IN PLACE.
Power train, Jun 5, 2015
TURNED CAR ON, THERE WAS A BANG (AS IF GETTING REAR ENDED). PUT CAR IN REVERSE- CAR DOES NOT SHOW BEING IN GEAR. START BACKING UP, THERE IS ANOTHER LOUD SHIFT, CAR SLOWS DOWN, AND THEN GOES IN REVERSE. PUT CAR IN PARK, TURN OFF, RESTART, CAR STARTS NORMALLY AND GETS INTO GEAR. HAPPENED TWO MORE TIMES IN SAME WEEK. LAST TIME HUGE CRASH SOUND AS IF GETTING REAR ENDED REALLY HARD.
Suspension, May 20, 2015
RIGHT FRONT AXLE. .TIRE ROD BROKE AND I CRASHED INTO A BUILDING. IT'S THE RIGHT FRONT SIDE THAT IS DEFECTIVE.
Structure, Other or unspecified, Mar 21, 2015
THE VEHICLE HAS A HUMMING SOUND COMING FROM RIGHT SIDE PASSENGER SIDE WHEN DRIVEN 10 MPH IN COLD WEATHER. THE VEHICLE WAS TAKEN TO HYUNDAI AND BECAUSE IT COULD NOT BE REPRODUCED THERE WAS NO FURTHER INVESTIGATION. I WAS TOLD IF IT HAPPENS AGAIN, TO BRING THE VEHICLE IN. I HAVE AN APPOINTMENT ON 3/21/15. *TR
Power train, Jan 29, 2015
ON JANUARY 15 2015 WHILE TRAVELING THROUGH FLORIDA FROM TEXAS. DRIVING A HYUNDAI SANTA FE 2010 OWNED FOR 3 YEARS. EXITING FROM HIGHWAY VIA SERVICE ROAD. STOPPED AT STOP SIGN. PROCEEDED TO MAKE A LEFT HAND TURN ACROSS 4 LANES. ENGINE MAKES A WHIZZING NOISE AND STOPS IN MIDDLE OF THE FIRST LANE. TRIED TO SWITCH GEARS INTO REVERSE, PARK OR NEUTRAL. HYUNDAI WOULD NOT MOVE . GOT OUT OF CAR AND PUSHED IT BACK TO STOP SIGN. TRACTOR TRAILER CAME UP BEHIND US AND STOPPED HE COULD NOT GET BY. DRIVER OFFERED ASSISTANCE TO PUSH THE AUTO ASIDE. SAT IN CAR FOR SEVERAL HOURS UNTIL TOW TRUCK ARRIVED. BROUGHT TO NEAREST HYUNDAI DEALER. AUTO HAS LESS THAN 84,00 MILES , IT IS JUST SHY 20,000 OF THE 60,000/ FIVE YEAR POWER TRAIN WARRANTY. DISCOVERED THE CAR HAS THREE RECALLS ("CAMPAIGNS") AGAINST IT. CAMPAIGN #102 SPECIFICALLY PERTAINS TO THE DRIVE-SHAFT COMPONENT AND COULD RESULT IN A TRANSMISSION PROBLEM, IN WHICH CASE IT OBLIVIOUSLY DID. HOWEVER ACCORDING TO THE DEALERSHIP SERVICE DEPARTMENT, HYUNDAI REGIONAL MANAGER AND HYUNDAI CUSTOMER SERVICE THE DEFECT PRODUCT DID NOT CAUSE THE PROBLEM. AT THIS POINT WE ARE STRANDED AND "HELD CAPTIVE". REBUILT " TRANNY " WITH 85K EXISTING MILEAGE, 12/12 WARRANTY, COST TO HYUNDAI CUSTOMER $2400.00. THIS DOES NOT INCLUDE TOW, RENTAL OF CAR TO DRIVE HOME OR SHIPPING OF REPAIRED CAR. HYUNDAI BUYERS BEWARE. *TR
Fuel system, Gasoline, Engine, Dec 14, 2014
VEHICLE STALLED AT LOW SPEED OR TURNING ON NUMEROUS OCCASIONS .STALLS AND THEN WILL START BACK UP. MOST RECENT INCIDENT, 12-13-2014, IT STALLED 3 TIMES WITHIN 25 MINUTES WHEN SLOWING TO A STOP. I'VE TAKEN TO HYUNDAI IN THE PAST, THEY COULD NOT IDENTIFY AND ISSUE, CHARGED ME $50.00 TO ADJUST BREAK LIGHT SWITCH, WHICH THEY STATED SHOULD FIX IT. I CHECKED ON-LINE & LOCATED THE 3.5 SANTE FE LOW SPEED ENGINE RPM LOGIC REVISION SERVICE CAMPAIGN WHICH THEY WILL REPROGRAM THE VEHICLES ECM IN CERTAIN VEHICLES WITH 3.5 ENGINES. I TRIED TO USE THE ON-LINE VIN VERIFICATION & GUESS WHAT ,IT STATES MINE WAS NOT ONE OF THE ONE WITH ISSUES, IT WAS MADE IN ALABAMA, 2010 & 3.5, SAME STALLING ISSUES AS EVERYONE ELSE. I WANT MY VEHICLE COVERED BY THIS SERVICE CAMPAIGN. *TR
Engine and engine cooling, Power train, Electrical system, Dec 2, 2014
YESTERDAY WHILE DECELERATING AT ABOUT 30 MPH AND COMING TO A STOP SIGN, THE CAR COMPLETELY SHUT OFF. THE CHECK ENGINE LIGHT ILLUMINATED. THE CAR WAS RESTARTED AND CONTINUED TO OPERATE NORMALLY. THE CAR CHECK ENGINE LIGHT DID NOT ILLUMINATE AGAIN. I TOOK TO MY DEALER TODAY (NEXT AM) DUE TO MY CONCERN. I CONTACTED HYUNDAI AND ASKED TO EXTEND MY WARRANTY AND MENTIONED MY CAR HAD SIMILAR PROBLEM DESCRIPTION MENTIONED IN THE ONLINE 929 HYUNDAI CAMPAIGN. THE DEALER SAID NO CODE HISTORY OR CODE IS SHOWING AND NOTHING CAN BE DONE BUT TO WAIT AND SEE IF PROBLEM REAPPEARS. I AM CONCERNED THAT THIS CAR IF AGAIN COMPLETELY SHUTS OFF WHILE IN OPERATION COULD BECOME MORE OF A FATAL RESULT. WOULD LIKE HYUNDAI TO EXTEND THE ONLINE 929 CAMPAIGN TO MY VEHICLE WHICH IS SAME YEAR AND MODEL OR SOME OTHER WAY TO CHECK THIS PROBLEM THANKS
Power train, Oct 5, 2014
MY TRANSMISSION BLEW UP,NO WARNING NO INDICATION WHEN I CALLED THE DEALER AND GAVE THEM MY VIN NUMBER THEY SAID THERE WAS NO RECALL ON MY TRUCK ON THE TRANS THE ONLY RECALL IS ON THE REVERSE LIGHT, SO WHERE DO I GO FROM HEAR. *TR
Electrical system, Exterior lighting, Aug 29, 2014, fire
SANTA FE BLINKER SWITCH ON STEERING COLUMN STARTED SMOKING. I HAVE A VIDEO AS EVIDENCE OF THE SMOKE AND MILEAGE OF THE VEHICLE. HYUNDAI REFUSED TO FIX THE PROBLEM AT NO COST EVEN THOUGH IT WAS A CLEAR AND PRESENT DANGER TO ME AND MY FAMILY. BLINKERS STARTED STAYING ON AT ALL TIMES WHEN IGNITION WAS ON. BLINKERS WOULD GO LEFT AND GO RIGHT, BUT WHEN IN THE CENTER POSITION THE LEFT TURN SIGNAL STAYED ON OR THE AUDIBLE PART OF THE BLINKERS COULD BE HEARD WITH NO SIGNAL LIGHT. SMOKE CAME FROM THE STEERING COLUMN AND THE VEHICLE SMELLED AND STILL SMELLS OF AN ELECTRICAL FIRE. I TOOK A VIDEO THAT CLEARLY SHOWS SMOKE COMING FROM THE BLINKER SWITCH IN THE STEERING COLUMN. PLEASE ASK IF YOU WOULD LIKE A COPY OF THE VIDEO. I CALLED HYUNDAI CUSTOMER SERVICE AND TOLD THEM AND I ALSO ASKED TO THE DEALERSHIP TO TAKE CARE OF IT. BOTH REFUSED AND SAID THAT THE VEHICLE WAS OUT OF WARRANTY BY 4,755 MILES AND THEY WOULD DO NOTHING EVEN THOUGH MY FAMILY WAS IN CLEAR DANGER. THEY CHARGED ME $179 TO FIX A PROBLEM THAT WAS OBVIOUSLY A DEFECT IN THEIR PARTS AND IS A DANGER IN BOTH BEING ENGULFED IN FLAMES AND GETTING INTO AN ACCIDENT FROM FAULTY SIGNALS AND INTENTIONS BEING SENT TO OTHER DRIVERS ON THE HIGHWAY. *TR
Suspension, Aug 22, 2014
WHILE DRIVING HEARD A LOAD NOISE IN THE FRONT LEFT OF THE CAR, THEN A RUBBING NOISE. UPON INSPECTION IT WAS DETERMINED THAT THE FRONT LEFT SPRING COIL HAD BROKEN. THE TIP OF THE BROKEN SPRING WAS RIGHT UP AGAINST MY TIRE. IF DRIVEN ANY FURTHER THE SPRING COULD HAVE SHREDDED THE TIRE AND CAUSED AN ACCIDENT. *TR
Electrical system, Aug 11, 2014
I WAS SLOWING DOWN TO MAKE A LEFT HAND TURN, WHEN THE CAR COMPLETELY SHUT DOWN. NO POWER STEERING, NO POWER BRAKES. WAS ABLE TO COMPLETE THE TURN AND PULL OVER. PUT THE CAR IN PARK AND WAS ABLE TO RESTART AND CONTINUE DRIVING WITH NO PROBLEMS. THIS IS THE 4TH TIME THIS HAS HAPPENED SINCE WE GOT THE CAR. SINCE IT IS SPORADIC, DEALER CANNOT FIND WHAT IS WRONG. WORRIED THAT INCIDENT MIGHT OCCUR WHILE DRIVING ON HIGHWAY AND GET REAR-ENDED. *TR
Vehicle speed control, Engine, Jul 17, 2014
ON MONDAY, JULY 14, 2014, MY WIFE RODE HER SANTA FE ON A STRAIGHT ROAD ACCELERATING SLIGHTLY UPHILL WHEN THE ENGINE STALLED. ON THURS. DEC. 5, 2013, I HAD A SIMILAR EXPERIENCE, WHICH I REPORTED TO YOU AT THE TIME. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR. AGAIN NOBODY TOUCHED THE IGNITION KEY WHICH HAS NOTHING HANGING ON IT EXCEPT THE ALARM AND DOOR LOCK DONGLE. MY WIFE ALSO SUDDENLY LOST POWER STEERING AND POWER BRAKES, AND LUCKILY THERE WAS NO OTHER TRAFFIC, WHICH COULD HAVE CAUSED AN ACCIDENT. SHE WAS ABLE TO BRING THE CAR TO A SAFE STOP AND THEN WAS ABLE TO RESTART THE ENGINE AND CONTINUE HER TRIP. THE 2010 CAR HAD A FULL TANK OF GAS AND HAS ABOUT 50000 MILES ON THE ODOMETER. IT'S AWD AND HAS A 6 CYL. ENGINE. COULD THIS BE RELATED TO THE IGNITION SWITCH PROBLEM THAT HAS PLAGUED SO MANY GM CARS? NEEDLESS TO SAY WE ARE WORRIED DRIVING THE CAR BECAUSE IF THIS INCIDENT OCCURS AT HIGH SPEED, A SERIOUS ACCIDENT COULD BE THE RESULT. DO YOU KNOW OF ANY SIMILAR EXPERIENCE? WHAT DO YOU ADVISE? [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jul 14, 2014
I HAVE HAD THE ENGINE STALLMENT ISSUE WITH MY 2010 SANTA FE LIMITED SINCE I BOUGHT THIS CAR NEW IN 2010. MY LAST 4 INCIDENTS HAVE BEEN REPORTED TO THE DEALER. THEY HAVE NOT BEEN ABLE TO DUPLICATE THE ISSUE NOR FIND ANY CODES FOR IT. THEY HAVE PERFORMED THE FOLLOWING FIXES ON MY CAR IN 4 SEPARATE ATTEMPTS WITH NO LUCK: - REPLACE THROTTLE BODY (2013) - REPLACE MAIN POWER CABLE - REPLACE COMPUTER'S MAIN BOARD - UPDATE SOFTWARE THIS IS AN EXTREMELY DANGEROUS ISSUE. LAST TIME IT HAPPENED I WAS DRIVING MY CAR ON A DOWNHILL RAMP TO ENTER THE FREEWAY WHEN THE ENGINE STALLED. I CAN STILL HEAR THE CONCRETE TRUCK'S BRAKE SOUND IN MY EARS WHEN IT DESPERATELY MANAGED TO STOP AND AVOID COLLISION. I DON'T FEEL SAFE TO DRIVE THIS CAR ANYMORE. I HAVE ALSO LOST MY CONFIDENCE IN THE DEALER'S ABILITY TO PERMANENTLY FIX THIS ISSUE. *TR
Electrical system, Jul 1, 2014
THE AIR CONDITIONING COMPRESSOR SHUTS OFF WHEN IT RAINS. WARM AIR BLOWS THROUGH THE VENTS. *TR
Engine, Jun 21, 2014
WHILE DRIVING IN RAIN AND HIGH HUMIDITY, GOING SOUTH ON ROUTE 95, A/C COOLING STOPPED WORKING AND ONLY WARM AIR WAS BLOWING THROUGH THE VENTS. STOPPED WORKING FOR OVER AN HOUR, UNTIL I STOPPED FOR GAS IN FT. PIECE. WHEN I RESTARTED, IT BEGAN TO WORK AND WORKED FOR ANOTHER 20 MINUTES BEFORE IT STOPPED. I BROUGHT IT TO THE DEALER ON JUNE 3. DEALER SAID HE COULD NOT REPRODUCE THE PROBLEM AND WOULD DO NOTHING. IT HAPPENED AGAIN ON JUNE 13 WHILE DRIVING. I WENT BACK TO THE DEALER AND HE AGAIN SAID HE COULD NOT REPRODUCE IT AND WOULD DO NOTHING. I REPORTED IT HYUNDAI WOULD SAID IT COULD NOT BE REPRODUCED AND WOULD DO NOTHING. I FOUND NUMEROUS INSTANCES, ON THE INTERNET, OF PEOPLE REPORTING THIS PROBLEM, BUT WAS TOLD UNLESS I COULD REPRODUCE ON MY VEHICLE, NOTHING WOULD BE DONE. I HAVE TO WAIT FOR IT TO HAPPEN AGAIN AND HOPE THE CAR DEALER IS OPEN. *TR
Engine, Jun 12, 2014
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITH NO WARNING. THE CONTACT HAD TO APPLY EXTREME FORCE TO TURN THE STEERING WHEEL AND WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS NOT ABLE TO NEITHER REPLICATE NOR DIAGNOSE THE FAILURE.THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,800. UPDATED 08/11/14*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 08/19/14
Vehicle speed control, Jun 6, 2014
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTE FE. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STALLED. ADDITIONALLY, WHILE AT A STOP LIGHT THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 70,000.
Power train, May 28, 2014
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT APPROACHED A STOP SIGN AND ATTEMPTED TO ACCELERATE BUT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V261000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Power train, Vehicle speed control, Fuel/propulsion system, May 18, 2014
EVENT HAS OCCURRED ON 2 OCCASIONS. FIRST EVENT: WHILE BACKING UP IN A PARKING LOT, WITH NO FOOT ON THE BRAKE, AND VERY SLIGHT FORCE ON GAS PEDAL, THE CAR SURGED MUCH MORE THAN TYPICAL WITH SUCH A LIGHT CONTACT WITH THE GAS PEDAL. THE CAR ACCELERATED BACKWARD SUDDENLY, UNTIL THE BRAKE WAS APPLIED SHORTLY THEREAFTER. SECOND EVENT: WHILE PULLING INTO A PARKING SPOT AT VERY LOW SPEED. THE SAME EVENT OCCURRED, BUT THIS TIME WHILE IN FORWARD DRIVE. WITH NO FOOT ON THE BRAKE, AND VERY SLIGHT FORCE ON GAS PEDAL, THE CAR SURGED MUCH MORE THAN TYPICAL WITH SUCH A LIGHT CONTACT WITH THE GAS PEDAL. THE CAR ACCELERATED FORWARD SUDDENLY, UNTIL THE BRAKE WAS APPLIED SHORTLY THEREAFTER. *JS
Power train, Vehicle speed control, Apr 28, 2014
SINCE PURCHASED NEW IN 2011, VEHICLE HAS STALLED, LOSING POWER WITHOUT WARNING IN 6 SEPARATE INCIDENTS. ROAD SURFACES WERE LEVEL AND SPEEDS RANGED FROM 0-50 MPH. DURING EACH MALFUNCTION, SPEED DECREASED TO 0 MPH OR DID NOT ACCELERATE IF ALREADY AT 0 MPH. LOSS OF SPEED IS ACCOMPANIED BY PRESENCE OF ENGINE, BATTERY, AND OIL INDICATOR LIGHTS. I AM ABLE TO SHIFT FROM DRIVE TO PARK MODE, COMPLETELY TURN OFF ENGINE, AND RESTART IGNITION. VEHICLE APPEARS TO OPERATE NORMALLY AFTER EACH INCIDENT UNTIL NEXT ONE OCCURS. ALL BUT TWO INCIDENTS OCCURRED INTERMITTENTLY MONTHS APART ON METROPOLITAN INTERSTATE HIGHWAYS WITH HEAVY TRAFFIC CONDITIONS. TWO MOST RECENT INCIDENTS OCCURRED ON SAME DAY WITHIN MINUTES OF EACH OTHER. EVERY TIME VEHICLE WAS TAKEN TO AUTHORIZED DEALER FOR EVALUATION, TYPICALLY WITHIN HOUR OF INCIDENT, TECHNICIANS HAVE BEEN UNABLE TO DUPLICATE PROBLEM OR DIAGNOSE MALFUNCTION. CONSEQUENTLY, VEHICLE HAS NOT BEEN REPAIRED. ACCORDING TO 4 AUTHORIZED DEALERS AND HYUNDAI CONSUMER AFFAIRS, TROUBLE CODE IS NECESSARY TO REPAIR MALFUNCTION. TWO AUTHORIZED DEALERS HAVE EVALUATED VEHICLE WITHOUT DIAGNOSING MALFUNCTION. NEITHER HAS BEEN ABLE TO DUPLICATE PROBLEM OR FIND TROUBLE CODE, DESPITE MAINTAINING POSSESSION OF VEHICLE FOR DAYS. BASED ON MY HISTORY OF COMPLAINTS ABOUT SAME SAFETY CONCERN, HOWEVER, TECHLINE ADVISED AUTHORIZED DEALER TO REPLACE ELECTRIC THROTTLE CONTROL MOTOR: PROCEDURE DONE IN OCTOBER 2013, YET STALLING/LOSS OF POWER OCCURRED AGAIN--TWICE--IN APRIL 2014. SPORADICALLY RECURRING MALFUNCTION REMAINS UNRESOLVED. I HAVE TWO SEPARATE CASES FILED WITH HYUNDAI CONSUMER AFFAIRS. VEHICLE IS UNDER WARRANTY, UP-TO-DATE ON MAINTENANCE, AND HAS ACCUMULATED RELATIVELY LOW MILEAGE TO DATE AT APPROXIMATELY 37,000 MILES.**4/16/2014**STALLED/LOST POWER TWICE, 2-3 MINUTES BETWEEN INCIDENTS. TOWED TO AUTHORIZED DEALER; CURRENTLY AWAITING INSTRUCTIONS FROM TECHLINE. *JS