2010 Hyundai Santa FE
Problems, recalls and owner-reported issues
Power train is the leading concern among 259 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Santa FE model years with reports.
Of the 2010 reports, 8 involved a crash and 6 involved a fire. 7 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 55538, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI SANTA FE VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E040000 on NHTSA.gov
Power train, driveline, driveshaftApr 28, 2011
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2010 SANTA FE 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM OCTOBER 15, 2009 THROUGH MARCH 5, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT HYUNDAI'S CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 11V261000 on NHTSA.gov
Representative owner complaints
259 reports, newest first.
Suspension, Apr 22, 2014
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD MAKE A LOUD CLANKING NOISE FROM THE REAR END. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000.
Latches/locks/linkages, Apr 18, 2014
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT UNLOCK AND COULD NOT BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,176.
Fuel system, Gasoline, Vehicle speed control, Mar 25, 2014
AFTER COMING TO A FULL STOP AT AN INTERSECTION, I ACCELERATED TO ENTER THE INTERSECTION AND TURN RIGHT. ALMOST IMMEDIATELY AS I PULLED INTO THE INTERSECTION, THE CAR STALLED AS THOUGH IT HAD DIED. I CONTINUED TO PRESS ON THE ACCELERATOR AND AFTER 3 TO 4 SECONDS, THE CAR LURCHED FORWARD, WITH FUEL FEED WORKING NORMALLY. I TOOK THE CAR TO MY LOCAL DEALER WHERE I BOUGHT THE CAR FOR INSPECTION. THEY TOOK THE CAR IN FOR TESTING AND SAID THEY COULD NOT FIND ANYTHING WRONG. THIS PROBLEM PERSISTED, WITH THE INCIDENTS BEING INFREQUENT. I REPORTED THIS PROBLEM EACH OF THE NEXT FEW TIMES THE PROBLEM RECURRED. EACH TIME I ASKED IF OTHERS HAD REPORTED THE SAME PROBLEM. EACH TIME I WAS TOLD THERE WERE NO SUCH COMPLAINTS, AND THAT THEY COULD NOT FIND A REASON FOR MY PROBLEM. FINALLY, I LEFT THE VEHICLE AT THE DEALER FOR SEVERAL DAYS WITH THE UNDERSTANDING THAT THEY WOULD DRIVE THE CAR FREQUENTLY, TRYING TO DUPLICATE MY PROBLEM. AFTER SEVERAL DAYS, THEY CALLED TO SAY THEY HAD EXPERIENCED THE PROBLEM AS I HAD REPORTED IT, AND THEY HAD FIXED IT. I ASKED WHAT WAS DONE, AND THE AGENT COULD/WOULD NOT SPECIFY WHAT THE CAUSE WAS, BUT THEY WROTE ON THE INVOICE THAT THEY HAD REPROGRAMMED TCM WITH TSB#11-AT-011-1. I THEN AGAIN QUERIED ABOUT OTHER COMPLAINTS, AND HE SAID THAT THERE HAD BEEN OTHER COMPLAINTS AFTER ALL, AND THIS SHOULD FIX THE PROBLEM. HOWEVER, I HAVE SINCE EXPERIENCED THE PROBLEM AGAIN AND FEAR THAT AN ACCIDENT IS POSSIBLE. THE LATEST: THEY ARE TAKING MY VEHICLE IN THIS THURSDAY FOR A MAJOR DIAGNOSIS "TO TRY TO FIND THE PROBLEM"., AGAIN. *TR
Power train, Oct 2, 2013
WHEN OPERATING THE VEHICLE DURING COLDER TEMPERATURES AFTER START UP THE TRANSMISSION "STICKS" IN A LOW GEAR AND ULTIMATELY RELEASES AND THRUSTS FORWARD WITH A LOUD BANG. THIS HAPPENS CONSTANTLY AND I HAVE BROUGHT IT TO THE DEALER WHO HAS STATED THERE IS NO PROBLEM. THIS IS A HAZARD AND MAY CAUSE POTENTIAL LOSS OF CONTROL. *TR
Electrical system, Fuel/propulsion system, Sep 22, 2013
VEHICLE WHEN STARTING FROM STOP, HESITATES THEN ACCLERATES FAST. SOMETIMES MORE SO LEFT TURN BUT ALSO STRAIGHT AHEAD. ALMOST RAN THROUGH GARAGE DOOR BECAUSE OF THIS PROBLEM. ALSO LAST NIGHT I TRIED TO ACCLERARATE TURNING LEFT FROM STOP SIGN. VEHICLE SCARES ME, THE WAY IT IS WORKING. APPEARS TO BE GETTING WORSE. THANK YOU. I THINK THIS IS A SERIOUS SAFETY CONCERN.
Power train, Sep 16, 2013
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE STOPPED WITH THE GEAR IN REVERSE, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND BACK INTO REVERSE IN ORDER FOR THE VEHICLE TO REVERSE WITHOUT FAILURE. THE CONTACT NOTICED AN ABNORMAL SOUND WHEN SWITCHING GEARS. THE VEHICLE ALSO STALLED WHEN BEING DRIVEN AT LOW SPEEDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS THREE TIMES HOWEVER, THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR
Steering, Fuel system, Gasoline, Service brakes, Jun 12, 2013
MY SANTA FE STALLED WHILE MAKING A LOW SPEED RIGHT TURN. NO WARNING THE STEERING BECAME HARD AND INSTRUMENT LIGHTS WENT ON AND ENGINE OFF. STARTED RIGHT UP AFTERWARDS. IMMEDIATELY TOOK IT TO THE DEALER WHO REPLACE THE THROTTLE BODY AND UPDATED COMPUTER. NO ERROR CODES. *TR
Vehicle speed control, Fuel/propulsion system, May 19, 2013, crash
I HAD JUST PULLED INTO THE DRIVEWAY OF A HOUSE I OWN THAT I RENT; I WAS THERE TO MEET MY TENANTS TO DISCUSS A COUPLE OF REPAIRS THAT NEEDED TO BE DONE IN THE HOUSE. I WAS SLOWING THE CAR WITH MY FOOT ON THE BRAKE AS I APPROACHED THE END OF THE DRIVEWAY BY THE SIDE DOOR OF THE HOUSE. THEN I HEARD A SUDDEN, EXTREMELY LOUD ENGINE NOISE THAT SOUNDED LIKE THE ENGINE REVVING VERY FAST AND THE CAR SUDDENLY ACCELERATED. I WAS PROPELLED FORWARD ABOUT 50 FEET INTO THE BACK YARD AND CRASHED INTO SOME LILAC BUSHES DIRECTLY AHEAD OF ME AND INTO THE STEEP DIRT BANK BEHIND THE BUSHES, WHICH STOPPED THE CAR. THERE IS NO GARAGE AND THE DRIVEWAY ENDS WHERE THE LAWN BEGINS. THE FRONT END OF THE CAR IS QUITE DAMAGED AND THE VEHICLE IS PRESENTLY IN THE DEALER'S REPAIR GARAGE. ON THE INTERNET, MY SON FOUND MANY REPORTS OF INCIDENTS OF SUDDEN ACCELERATION FOR THE HYUNDAI SANTA FE FOR MY MODEL YEAR AND FOR OTHER RECENT YEARS AND HE SUGGESTED I FILE THIS REPORT WITH THE NHTSA. *TR
Electrical system, Seats, May 9, 2013
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTS FAILED. IN ADDITION, THE FRONT DRIVER'S SEAT COULD NOT BE ADJUSTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 41,000. *TR
Vehicle speed control, Apr 30, 2013
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE ATTEMPTED TO ACCELERATE FROM A COMPLETE STOP AND THERE WAS AN ABNORMAL 4 SECOND DELAY BEFORE THE VEHICLE RESPONDED. THE MALFUNCTION RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS, WHO WAS UNABLE TO GENERATE A TROUBLE CODE. THE DEALER PERFORMED AN UNKNOWN REPAIR HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE CONSUMER STATED THE VEHICLE WOULD RANDOMLY NOT RESPOND TO THROTTLE PRESSURE WHEN TURNING FROM A RESTING STOP. THE DEALER WAS UNABLE TO RETRIEVE A CODE DESCRIPTION FROM THE VEHICLES OBDII TO CORRECT THE PROBLEM. THEY DEALER REPLACED THE AWD MODULE AND PERFORMED AN UPDATE FOR THE VEHICLES ACCELERATIONS RESPONSE
Fuel/propulsion system, Apr 29, 2013
THIS IS A 4 CYLINDER GAS ENGINE. WHEN IN TRAFFIC STOP AND GO, THERE IS A HESITATION WHEN TRYING TO ACCELERATE. SOMETIMES THIS HAPPENS AT A STOP SIGN OR AT ANY TIME THERE IS A LOW SPEED STOP AND GO. IT HESITATES AND THEN TAKES OFF BECAUSE YOU NATURALLY GIVE IT MORE GAS BECAUSE IT ISN'T RESPONDING TO THE ACCELERATOR. THIS IS DANGEROUS, AS IT ALSO HAPPENS WHEN YOU PULL OUT INTO TRAFFIC. *TR
Suspension, Apr 27, 2013
REAR TIRES EXHIBIT EXTENSIVE "CUPPING" WHICH SUGGESTS DEFECTIVE SUSPENSION PARTS AT THE REAR OF THE VEHICLE. INFERIOR PARTS OR DESIGN ARE SUSPECTED AS THE DEFECT APPEARS BILATERALLY. *TR
Air bags, Apr 17, 2013, crash
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER OF THE VEHICLE CRASHED INTO A TELEPHONE POLE HEAD ON. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE DRIVER SUSTAINED FACE AND HEAD INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TR
Vehicle speed control, Feb 26, 2013
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE STALLED. ADDITIONALLY, WHILE AT A STOP AND ATTEMPTING THE ACCELERATE, THE VEHICLE SURGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Vehicle speed control, Engine, Fuel/propulsion system, Feb 26, 2013
FROM STOP,MAKING LEFT TURN, LOST ALL POWER MOMENTARILY, RPM DROPPED TO IDLE. PRESSING ACCELERATOR DID NOTHING, FINALLY ENGINE CAME BACK AND ACCELERATED WILDLY. VERY DANGEROUS. *TR
Vehicle speed control, Dec 7, 2012
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE UPHILL, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ENGAGED THE EMERGENCY BRAKE, SHIFTED OUT OF DRIVE AND THEN BACK INTO DRIVE. AS THE CONTACT APPLIED THE ACCELERATOR PEDAL, THE VEHICLE LUNGED FORWARD ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO A DEALER HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Visibility/wiper, Nov 7, 2012
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DEFROST SYSTEM WOULD ONLY DEFOG THE REAR WINDOW. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.
Vehicle speed control, Nov 1, 2012
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING FROM THE COMPLETE STOP THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOOR AND THERE WAS NO RESPONSE. AFTER SEVERAL ATTEMPTS THE VEHICLE ACCELERATED FORCEFULLY WITH THE SOUND OF SCREECHING TIRES. THE BRAKE WAS APPLIED AND THE VEHICLE SLOWED DOWN. THE VEHICLE OPERATED NORMALLY MOMENTS LATER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES WHEN EACH FAILURE OCCURRED. THE TECHNICIAN STATED THE VEHICLE FUNCTIONED NORMALLY AND THE VEHICLE WAS EQUIPPED WITH A SMART PEDAL SYSTEM WHICH WAS A SAFETY FEATURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Suspension, May 5, 2012
FRONT SPRING BROKE. CREATES POTENTIAL TO CAUSE LOSS OF CONTROL AT HIGHWAY SPEEDS. READ MANY INSTANCES OF THIS ON HYUNDAI VEHICLES. COMPANY ONLY REPLACES BROKEN SPRING, REFUSING TO CHANGE OUT OTHER SIDE PROACTIVELY.
Engine and engine cooling, Visibility, Apr 3, 2012
VEHICLE WAS BEING DRIVEN IN THE RAIN FROM SAVANNAH GA TO JACKSONVILLE FL, OUTSIDE TEMPERATURE APX 80 DEGREES, WITH AIR CONDITIONING ON. AIR CONDITIONING ABRUPTLY CEASED BLOWING COLD AIR AND STARTED BLOWING HOT, HUMID AIR, WHICH FOGGED ALL WINDOWS FROM THE INSIDE. SUDDENLY LOWERED VISIBILITY CAUSES DRIVING HAZARD. THIS HAS OCCURRED SEVERAL TIMES BEFORE WITH THIS VEHICLE WHEN (1) IT IS HOT OUTSIDE, (2) THE AIR CONDITIONING IS ON, (3) IT IS RAINING, (4) THE CAR HAS BEEN DRIVING FOR APX 30 TO 45 MINUTES. REMEDY IS TO PULL OFF THE ROAD, TURN OFF THE ENGINE, WAIT 5-10 MINUTES, THEN RESTART CAR. AIR WORKS NORMALLY FOR ANOTHER 30-45 MINUTES THEN SAME PROBLEM RE-OCCURS, BUT PULLING TO THE SIDE OF AN INTERSTATE ALSO CAUSES A SAFETY PROBLEM. THERE IS AN ONLINE LITANY OF SIMILAR PROBLEMS FROM OTHER OWNERS OF THIS VEHICLE AT HTTP://ANSWERS.EDMUNDS.COM/QUESTION-2010-SANTA-FE-WITH-AIR-CONDITIONER-PROBLEM-104733.ASPX. HYUNDAI CUSTOMER SERVICE REFUSES TO ACKNOWLEDGE THE PROBLEM EXISTS, TOLD ME THIS MORNING THEY HAD NEVER RECEIVED A COMPLAINT ON IT BEFORE, AND LOCAL DEALER REFUSES TO REPAIR IT. *TR
Power train, Mar 4, 2012
THE AUTOMATIC TRANSMISSION SLIPS (GOES INTO NEUTRAL) WHEN SHIFTING BETWEEN FIRST AND SECOND GEAR UNDER LIGHT ACCELERATION. THE ENGINE RPMS RAISE DURING THE SLIP AND THE TRANSMISSION SLAMS INTO SECOND GEAR. *TR
Equipment, Feb 21, 2012
2010 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO INCOMPATIBILITY OF BLUETOOTH WITH VEHICLE *TGW THE CONSUMER WAS INFORMED THERE WAS A GLITCH WITH THE PHONE IN RESPECT TO THE BLUETOOTH COMPATIBILITY. THE CONSUMER STATED THE BLUETOOTH WOULD BECOME DISABLED, NOT ACCEPT VOICE COMMANDS OR MAKE CONNECTIONS WITH ANY NUMBER DIALED, IF HE DID NOT TAKE THE TIME TO ANSWER THE CONTACTS DATA QUESTION. *JB
Electrical system, Feb 13, 2012
WHILE SITTING IN CRAWLING TRAFFIC OR COMING TO A SLOW STOP AT A STOP SIGN, ON OCCASION THE CAR WILL LOSE ALL ELECTRICAL POWER (LIGHTS, RADIO, INTERIOR LIGHTING GOES BLACK) AND THE ENGINE THEN STALLS OUT. THE GAS TANK IS TYPICALLY HALF FULL OR BELOW BUT NEVER ON EMPTY. I HAVE TO PLACE THE CAR IN PARK OR NEUTRAL AND RESTART THE ENGINE. THE ENGINE RUNS FINE BEFORE AND AFTER THE INCIDENTS. THIS HAS HAPPENED AT LEAST THREE TIMES A MONTH SINCE JUNE 2011 AND HAS ALMOST CAUSED MULTIPLE CAR ACCIDENTS. THE CAR'S POWER ALSO SEEMS TO DIM WHEN APPLYING THE BREAKS DURING NORMAL DRIVING ON OCCASION. THE HEADLIGHTS, INTERIOR LIGHTS AND RADIO TOUCH SCREEN GO DIM WHEN BREAK IS APPLIED. I HAVE BROUGHT IT TO THE DEALERSHIP TWICE ALREADY AND COMPLAINED BUT NOTHING WAS DONE. SINCE THE DEALERSHIP COULD NOT REPEAT THE EVENT, THEY CLAIMED THERE IS NOTHING THAT CAN BE DONE. THE DEALERSHIP SUGGESTED THAT I LEAVE THE CAR STALLED OUT AND HAVE IT TOWED IN. I EXPLAINED THAT THE CAR WILL START AGAIN ONCE IN PARK OR NEUTRAL, THEREFORE A TOW TRUCK WILL NOT TOW IT BACK TO THE DEALERSHIP. *TR
Engine and engine cooling, Dec 22, 2011
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS IN THE PROCESS OF ASSISTING THE CONTACT WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE WAS 7,650.
Vehicle speed control, Dec 20, 2011
DEC 16, 2011 AROUND 9:45AM MY HUSBAND AND I HAD JUST PICKED MY SISTER AND BROTHER IN LAW UP FROM THE AIRPORT AND HAD DECIDED ON GRABBING SOME BREAKFAST FROM WAFFLE HOUSE. I HAD COME TO A COMPLETE STOP TO TURN RIGHT INTO THE RESTAURANT PARKING LOT; I THEN DROVE ABOUT 15 FEET GOING MAYBE 5 MPH TO COME TO A COMPLETE STOP TO THEN TURN RIGHT TO GET READY TO ENTER INTO THE PARKING SPOT. ONCE I RELEASED MY FOOT FROM THE BREAK (NOT NEEDING TO APPLY THE GAS AS MY PARKING WAS MAYBE 20 FEET TO MY RIGHT AND THE CAR SHOULD ACCELERATE AT A LOW SPEED ON ITS OWN) THE 2010 SANTA FE TOOK OFF AT AN ALARMING SPEED I PRESSED MY FOOT ALL WAY BACK DOWN ON THE BRAKE BUT THE CAR DID NOT STOP. I THEN LOOKED DOWN TO SEE IF MY FOOT WAS ON THE BRAKE IT WAS DOWN TO THE FLOOR BOARD. THE SANTA FE WENT OVER THE PARKING SPOT AND INTO THE BUSHES THEN STOPPED ITSELF. THANK GOD BECAUSE THE ROAD WAS ON THE OTHER SIDE OF THE BUSHES. I HAVE NEVER EXPERIENCED A VEHICLE DOING THIS? I THEN CONTACTED THE SERVICE DEPARTMENT AT HYUNDAI WHERE I PURCHASED MY CAR AND WAS TOLD THAT ONLY HAPPENS TO TOYOTA THAT THEY HAVE NEVER HEARD OF IT HAPPENING TO THEIR VEHICLES. MY HUSBAND AND I TOOK THE CAR BACK TO THE DEALERSHIP WHERE WE E-MAILED AND REVIEWED OF THE PHOTOS WITH MARK ODAT AND 2 OTHER MANAGERS SHOWING THE DAMAGE THAT ACCRUED WHILE GOING OVER THE CEMENT CURB. I DON'T KNOW IF THERE WERE ANY DAMAGES UNDER MY CAR, I NOTICED SCRATCHES TO THE PAINT AND A BENT LICENSE PLATE (WHICH I BENT BACK INTO PLACE). I HAD BROUGHT MY SANTA FE UP TO THE DEALERSHIP BACK IN LATE AUGUST OR EARLY SEPTEMBER 2011 WITH A COMPLAINT AND SPOKE DIRECTLY TO THE SERVICE MANAGER JR THAT TWICE WHEN I WAS ON MY TRIP FROM HOUSTON, TX TO ATLANTA, GA WHEN USING THE CRUISE CONTROL ONCE I TOUCHED THE BRAKE TO TURN THE CRUISE CONTROL OFF THE SANTA FE WOULD ACCELERATE INSTEAD OF DECELERATE AND THAT IT HAD A HARD TIME GOING UP HILLS. *TR