2013 Hyundai Santa FE
Problems, recalls and owner-reported issues
Engine is the leading concern among 605 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Santa FE model years with reports.
Of the 2013 reports, 14 involved a crash and 41 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Campaign 23V651000 on NHTSA.gov
Latches/locks/linkages, hood, latchJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Campaign 17V358000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 12, 2013
Hyundai is recalling certain model year 2013 front wheel drive Santa Fe Sport vehicles manufactured July 13, 2012, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 19, 2013. Owners may contact Hyundai Custom Care Center at 1-800-633-5151. Hyundai's recall number is 112.
Campaign 13V355000 on NHTSA.gov
Representative owner complaints
605 reports, newest first.
Engine, Jun 27, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (DENVILLE HYUNDAI IN DENVILLE, NJ) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 19, 2017
2013 HYUNDAI SANTE FE ENGINE STALL INCREASING THE RISK OF A CRASH. MACHINING ERRORS DURING HE ENGINE MANUFACTURING PROCESS CAUSES PREMATURE BEARING WEAR. CAR HAS STALLED A NUMBER OF TIMES WHEN STARTING OFF.VEHICLE HAS WORN CONNECTING ROD BEARING INCREASING THE RISK OF A CRASH.
Engine, Jun 14, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HYUNDAI MOTOR AMERICAN OF HUNTINGTON BEACH, CALIFORNIA, 92647 WAS MADE AWARE OF THE RECALL AND STATED THAT THEY HAD NO PRIOR KNOWLEDGE OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Electrical system, Engine, Jun 12, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE WHENEVER IT WAS DRIVEN. THE CONTACT TOOK THE VEHICLE TO THE NORTH END AUTOSHOP AND THE STARTER WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE KNOCKING BECAME LOUDER AND PULLED THE VEHICLE OVER. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, IT FAILED TO START. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO INFORMED THE CONTACT OF THE RECALL. THE STARTER WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Engine, Jun 9, 2017
I HAVE BROUGHT THIS CAR TO MY LOCAL HYUNDAI DEALERSHIP AT LEAST 4 TIMES WITHIN THIS LAST YEAR WITH THE MOST RECENT TIME BEING ABOUT A MONTH AGO, ABOUT A KNOCKING NOISE COMING FROM MY ENGINE THAT WAS SO EXTREMELY LOUD WHEN DRIVING. THE CAR HESITATES AND/OR STALLS EVERYTIME THE KNOCKING NOISE IS PRESENT AND, EACH TIME I BRING IT TO THE SERVICE DEPARTMENT THEY TELL ME NOTHING IS WRONG WITH THE CAR. THE ONE TIME I BROUGHT THE CAR FOR THAT PROBLEM THEY TOLD ME IT WAS MY ROTORS THAT NEEDED TO BE RESURFACED AND CHARGED ME A FEW HUNDRED DOLLARS TO "FIX" IT ONLY TO ONE WEEK LATER HAVE THE KNOCKING PRESENT AGAIN. I DO NOT FELL SAFE IN THIS CAR DRIVING ALWAYS AFRAID THAT I'M GOING TO STALL OUT WHILE IM DRIVING ON THE PARKWAY OR ANY OTHER KIND OF HIGHWAY WHERE HIGH SPEEDS ARE PRESENT. ALSO, THREE THINGS WITHIN THE LAST MONTH THAT IS ELECTRICAL HAS COMPLETELY GONE ON THE CAR ONE AFTER ANOTHER. MY CAR IS ONCE AGAIN GETTING FIXED WHICH I WAS JUST INFORMED WILL BE ANOTHER FEW HUNDRED DOLLARS. MY CAR IS A 2013, I SHOULDNT BE HAVING THE PROBLEMS IM HAVING AND SHAME ON LESTER GLENN HYUNDAI FOR TELLING ME NUMEROUS TIMES NOTHING WAS WRONG WITH MY ENGINE WHEN THE EXACT PROBLEMS IM HAVING ARE IDENTICAL TO THE RECALL. ANY DOCUMENTATION YOU NEED IS AT THE DEALERSHIP IN THEIR COMPUTER SYSTEMS.
Service brakes, Hydraulic, Engine, Jun 8, 2017, fire
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND A BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER (DORAL HYUNDAI LOCATED AT 10285 NW 12 ST DORAL, FL 33172) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Engine, Jun 5, 2017
ENGINE HAS A METAL KNOCKING NOISE IT WAS IN JENKINS HYUNDAI ON 4/20/2017,6/01/2017 IT WILL BE GOING IN AGAIN THIS WEEK A PART? THE RECALL #162 IS IN PLACE BUT NO BODY WANTS TO ADDRESS THIS RECALL # I HAVE 95,000 MILES ON THIS CAR AND NO ONE WANTS TO FIX.
Engine, Jun 5, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED BY A DEALER. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ENGINE FOR OVER A YEAR WHILE. THE MANUFACTURER STILL HAD NOT PROVIDED THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, May 26, 2017
ENGINE RECALL
Other or unspecified, May 23, 2017
I WAS DRIVING DOWN MY BLOCK DIRECTLY IN FRONT OF MY HOME UNDER 25 MILES/HOUR ON A CITY STREET. I WAS DRIVING STRAIGHT FORWARD AND NOT TURNING. SUDDENLY, THERE WAS A LOUD SHORT NOISE LIKE A GUN GOING OFF SO I GOT OUT OF THE CARE, ONLY TO FIND THAT THE SUNROOF HAD SEVERELY CRACKED AND THE GLASS HAD RISEN UP. I DID NOT HIT ANYTHING NOR DID ANY ROCKS OR DEBRIS FALL ON MY CAR. THE CRACKING WAS TOTALLY SPONTANEOUS AND SEEMINGLY WITHOUT CAUSE. IT WAS APPROX. 7:00 PM AT NIGHT. I LOOKED ONLINE AND DISCOVERED THAT THERE IS A LAWSUIT PENDING OVER THIS VERY ISSUE IN THE CENTRAL COURT, STATE OF CALIFORNIA INVOLVING THE SAME SITUATION/DEFECT ON SEVERAL YEARS AND MODELS OF HYUNDAI AUTOS; MY MAKE, MODEL AND YEAR BEING AMONG THEM.
Engine, May 22, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED WITH A BLOWN ENGINE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER STATED THAT NO RECALLS WERE ISSUED; HOWEVER, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) AFTER THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Electrical system, Structure, Latches/locks/linkages, Engine, May 9, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SHORT IN THE VEHICLE AND THE FUZES SHORTED MORE THAN ONCE. THE ELECTRICAL OUTLETS FAILED TO FUNCTION WHEN THE FAILURE OCCURRED. IN ADDITION, THE POWER LOCKS RANDOMLY LOCKED AND UNLOCKED. WHEN THE CONTACT LOCKED THE DOORS, THE POWER LOCKS FAILED TO FUNCTION OCCASIONALLY WITHOUT WARNING. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Engine, May 3, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000(ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE CONTACT STATED THAT HIS PREVIOUS VEHICLE WAS INCLUDED IN THE RECALL, AND THAT THE DEALER SOLD HIM THE SAME MODEL VEHICLE WITH THE SAME RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT THEY DID NOT HAVE A SOLUTION TO THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, May 1, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS MAKING ABNORMAL NOISES, THERE WERE STRONG FUMES, THE VEHICLE WAS DIFFICULT TO SHIFT, AND IT STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE, BUT THEY COULD NOT REPLICATE AND DIAGNOSE THE FAILURES. THE CONTACT LATER EXPERIENCED THE ENGINE SEIZING AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER DETERMINED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER. THE DEALER MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE MANUFACTURER HAD NOT YET BEEN NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Engine, Apr 28, 2017, fire
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED REDUCED SIGNIFICANTLY AND THE CHECK ENGINE AND ENGINE COOLING WARNING INDICATORS ILLUMINATED. SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE A COUPLE OF TIMES; HOWEVER, THE WARNING INDICATORS REMAINED ILLUMINATED AND THE ENGINE MADE A KICKING NOISE. THE VEHICLE SHUT DOWN AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 10192460. THE APPROXIMATE FAILURE MILEAGE WAS 65,109. PARTS DISTRIBUTION DISCONNECT.
Engine, Apr 25, 2017
WEDNESDAY MY CAR STALLED AT THE STOP LIGHT WHILE IN DRIVE WITH THE BRAKE ON. THEN 2 DAYS LATER DOWN THE INTERSTATE MY ENGINE STARTED KNOCKING VERY LOUDLY SO I PULLED OVER AND GOT IT TOWED TO THE NEAREST HYUNDAI DEALERSHIP. THEY REPORTED THE ENGINE HAS FAILED AND WILL SEE WHAT THEY CAN DO ABOUT THE RECALL.
Engine, Apr 19, 2017
ENGINE SEIZED, THANKFULLY I WAS BARELY LEAVING MY HOME. ENGINE TOTALLY FAILED WITH NO WARNING. NO CHECK ENGINE LIGHTS WENT ON UNTIL AFTER THE ENGINE FAILED. ENGINE ALSO BEGAN SMOKING. HYUNDAI CONCLUDED THE CAR HAD TOTAL ENGINE FAILURE. THE CAR RECEIVED REGULAR MAINTENANCE/ OIL CHANGES AND TAKEN CARE OF. BEING A 2013 SHOULD NOT HAVE HAD ENGINE FAILURE.
Engine, Apr 11, 2017
ENGINE SEIZED WITH NO WARNING
Engine, Apr 9, 2017
AS I WAS DRIVING THE VEHICLE STARTED MAKING A STRANGE NOISE AND THEN I SAW SMOKE COME OUT OF THE BACK OF THE CAR, I WAS ABLE TO GET OVER 2 LANES IN THE HWY TO GET TO THE SHOULDER. DEALER SAID THE ENGINE BLEW UP. ENGINE ONLY HAD 62K MILES ON IT. AND MAINTENANCE WAS DONE AT DEALERSHIP
Service brakes, Apr 9, 2017
WHILE DRIVING ON INTERSTATE, 65 MILES HOUR , SMELL OF BURNING COMING FROM REAR OF SUV, 2013 HYUNDIA SANTA FE SPORT 56K MILES GOT OUT OF SUV AND MY LEFT REAR BRAKE WAS SMOKING VERY HOT, TOOK IT TO DEALER AND THEY LOOKED AT THE LEFT REAR BRAKE AND SAID IT WAS JUST THE BRAKE PAD, REPALCED PAD, BUT DID NOT INSPECT ALL MY BRAKES! THEN NEXT DAY MY LEFT AND RIGHT REAR BRAKES LOCKED UP AND WAS SMOKING, AGAIN TOOK TO DEALERSHIP, THEY SAID NOTHING WRONG! I WAS SO CONFUSED, I CALLED THE HYUNDAI CUSTOMER SERVICE THEY DID A COMPLAINT FORM, IT DID NO GOOD FOR DEALERSHIP DID NOT FIX OR DID THEY DO A COMPLETE BRAKE INSPECTION, THEY SAY IT WOULD BE TO COSTLY AND WOULD TAKE TO MUCH TIME! AND ON THE CHECK IN FORM THEY PUT MILEAGE OF 66K MILES SO AS TO LOOK AS IT WAS OUT OF WARRANTY BUT YET THE BRAKES LOCK UP! I GOT A CALL FROM HYUNDAI SERVICE REP. DAVE HE SAID HE WANTED TO MAKE SURE I AS BEING TAKEN CARE OF AND WOULD SEE TO THAT MY BRAKES GET FIXED. BUT NOTHING EVER CAME OF IT, HE DOES NOT ANSWER MY CALLS AND DID NOT SET ANYTHING UP.... WOW WHAT A COMPANY. I LOOKED UP PROBLEM ON THE INTERNET AND YES THERE HAS BEEN OTHERS WITH SAME PROBLEM WITH THERE BRAKES BUT NOTHING HAS EVER COME BACK FROM HYUNDAI SAYING THAT IT IS A PROBLEM, SO I DID THE CALIPER REPLACEMENT ON MY OWN AND YES THE CALIPERS ARE SHOT! NO GOOD. SO WHAT GOOD IS THERE WARRANTY?
Engine, Apr 8, 2017
NOTICE HESITATION WITH VEHICLE WHEN ACCELERATING BOTH ON HIGHWAYS OR FROM LOWER SPEEDS ON ANY ROADS. ASSUMED THIS MIGHT BE NORMAL FOR A 4 CYLINDER ENGINE, HOWEVER, I AM NOW CONCERNED IT IS RELATED TO RECENT RECALL OF THE MAKE, MODEL, AND YEAR OF MY VEHCLE FOR ENGINE MANUFACTURING PROBLEMS RELATED TO STALLS AND INCREASED RISK OF CRASHES.
Engine, Apr 2, 2017
ENGINE FAILURE. WE WERE DRIVING ON FREE WAY AND HEARD A KNOCKING SOUND, THAN CAR JUST STOPED AND REFUSED TO START. WHEN TRYING TO START IT MAKES VERY LOUD KNOCKING SOUND INSIDE THE ENGINE AND DOESNT START UP.
Engine, Mar 29, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Other or unspecified, Mar 13, 2017
WHILE DRIVING DOWN THE HIGHWAY, OUR SUNROOF JUST EXPLODED. SOUNDED LIKE A BOMB. I LOOKED AROUND AND THE SUNROOF WAS GONE AND GLASS WAS FALLING ALL OVER MY HUSBAND AND ME. WE HAD TO PULL OFF THE ROAD. THIS COULD HAVE BEEN A DISASTER. I BELIEVE HYUNDAI IS AT FAULT AND SHOULD HAVE TO REPLACE THE SUNROOF, AFTER DOING A GOOGLE SEARCH AND SEEING HOW MANY OTHERS THIS HAS HAPPENED TO.
Engine, Feb 20, 2017
I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND STARTED A FAINT RATTELLING NOISE COMING FROM THE MOTOR COMPARTMENT. I THOUGHT IT MIGHT BE A WHEEL BEARING.TRAVELED 3-4 MORE MILES, THEN WITH WHAT I WOULD DESCRIBE AS COMPLETE MOTOR FAILURE, ALOUD CLATTERING NOISE FROM THE ENGINE COMPARTMENT AND LOSE OF POWER HAPPENED. I IMMEDIETLY PULLED OVER TO THE SIDE OF THE HIGHWAY A AND SND LOOKED UNDER THE HOOD. I CHECKED THE OIL LEVEL AND IT WAS FINE, BUT IT WAS VERY BLACK AND SMELLED BURNT. I CALLED FOR ROADSIDE ASSISTANCE AND THE VEHICLE WAS HAULED TO THE NEAREST HYUNDAI DEALER. 1ST THING THE SERVICE DEPT. PERSON DID WAS CHECK THE OIL AND SAID THAT IT WAS FINE ALSO. THEY THEN TOOK THE VEHICLE INSIDE, THEY DROP THE OIL PAN AND FOUND PIECES OF METAL THEY THOUGHT TO BE FROM BEARINGS FROM THE BOTTOM END OF THE MOTOR. I HAD JUST BOUGHT THIS USED VEHICLE IN SEPTEMBER 2016 AND THE MOTOR FAILED IN NOVEMBER 2016 ALMOST 2 MONTHS TO THE DAY I BOUGHT IT. IT WAS PURCHASED FROM A HYUNDAI DEALER SO THE VEHICLE WAS INSPECTED AND CERTIFIED. THE MOTOR AND THE TURBO BOTH HAD TO BE REPLACED AT THE COST OF $6364.11 OUT OF MY POCKET. THE SERVICE MANAGER TRIED TO GET SOME SORT OF GOODWILL HELP FROM HYUNDAI AND THEY REFUSED. TO SAY I'M NOT HAPPY IS AN UNDERSTATEMENT, I DID FILE A COMPLAINT WITH HYUNDAI MOTORS USA. I'VE BEEN DOING INVESTIGATING ON THE INTERNET AND I'M FINDING OTHER PEOPLE WITH SIMILAR PROBLEMS WITH THEIR 2013 2.0T SANTA FE'S.