2013 Hyundai Santa FE
Problems, recalls and owner-reported issues
Engine is the leading concern among 605 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Santa FE model years with reports.
Of the 2013 reports, 14 involved a crash and 41 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Campaign 23V651000 on NHTSA.gov
Latches/locks/linkages, hood, latchJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Campaign 17V358000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 12, 2013
Hyundai is recalling certain model year 2013 front wheel drive Santa Fe Sport vehicles manufactured July 13, 2012, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 19, 2013. Owners may contact Hyundai Custom Care Center at 1-800-633-5151. Hyundai's recall number is 112.
Campaign 13V355000 on NHTSA.gov
Representative owner complaints
605 reports, newest first.
Engine, Feb 14, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, AN ABNORMAL NOISE EMITTED FROM THE ENGINE. THE CONTACT PULLED OVER TO THE SHOULDER AND THE ENGINE STALLED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,271. UPDATED 05/10/17*LJ
Engine, Feb 7, 2017
WE WERE DRIVING THE VEHICLE ON THE HIGHWAY AROUND 60 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY WITH NO PRIOR WARNING, NO CHECK ENGINE LIGHT, NO OVERHEATING.... THE ENGINE HAS OIL AND THE RADIATOR IS FULL OF ANTIFREEZE. WE TOOK IT TO A HYUNDAI DEALER, THEY ADVISED THE ENGINE IS LOCKED UP AND WE NEED NEW ENGINE THAT COSTS $8500.00. ACCORDING TO SOME REVIEWS ON THE INTERNET, THIS HAS HAPPENED TO MANY PEOPLE AND HYUNDAI ENDED UP REPLACING THE ENGINES FOR THEM. I CALLED HYUNDAI CUSTOMER CARE CENTER, THEY REFUSED TO DO ANYTHING ABOUT IT BECAUSE THE CAR IS OUT OF WARRANTY PERIOD (79K MILES). IT LOOKS LIKE THIS IS A COMMON DEFECT IN THESE CARS AND THE MANUFACTURER SHOULD RECALL THESE ENGINES.
Tires, Jan 31, 2017, fire
WHILE DRIVING ON HIGHWAY AT 70MPH THE TIRE PRESSURE LIGHT KEPT BLINKING, SO I PULLED OVER TO THE SHOULDER JUST AS THE TIRE BECAME FLAT. I CALLED A TOW TRUCK I WAS NOT NEAR A TOWN SO IT TOOK AN HOUR FOR SOMEONE TO GET TO ME. HOWEVER THE TIRE WAS REMOVED AND I NOTICED THAT A CHUNK OF TIRE WAS MISSING OFF THE TIRE SMALLER THAN AN INCH HOWEVER YOU COULD SEE DOWN TO THE WIRES.
Electrical system, Exterior lighting, Jan 17, 2017
DRIVING DOWN THE STREET AND ALL THE INTERIOR LIGHTS COME AS WELL AS THE REAR TAILGATE UNLOCKS THIS IS VERY DANGEROUS. *TR
Engine, Dec 21, 2016
WHILE ACCELERATING TO MERGE WITH TRAFFIC THE ENGINE BEGAN MAKING A RATTLING SOUND. AS I LET OFF THE ACCELERATOR PEDAL TO JOIN THE TRAFFIC FLOW THE ENGINE NOISE STOPPED. IT CAME BACK A FEW MORE TIMES BEFORE WE MADE IT HOME. THE NEXT DAY WHILE DESCENDING A HILL THE ENGINE QUIT. SINCE IT WAS DOWN HILL MY WIFE WAS ABLE TO COAST ONTO A EXIT RAMP AND PULL ONTO THE SHOULDER. I WAS ABLE TO GET THE ENGINE RESTARTED AND DROVE TO THE DEALER. THEY DETERMINED THERE WAS METAL DEBRIS IN THE OIL AND THE ENGINE NEEDED REPLACEMENT.
Engine, Dec 6, 2016
2013 HYUNDAI SANTA FE SPORT 2.0T TURBO WITH COMPLETE ENGINE FAILURE AT 75000 MILES. ON 12/5/16 AT AROUND 7:00 PM, WHILE DRIVING ON THE HIGHWAY, SMOKE STARTED TO COME OUT OF THE CAR. AFTER PULLING OVER, LARGE AMOUNTS OF SMOKE WAS COMING OUT OF THE TAILPIPE. WE CUT OFF THE ENGINE AND HAD THE CAR TOWED TO AUTONATION HYUNDAI MALL OF GEORGIA IN BUFORD GEORGIA. ON 12/6/16, WE RECEIVED A CALL FROM THE SERVICE ADVISOR STATING THE ENGINE WAS BLOWN, AND THAT A REPLACEMENT WAS NEEDED, BUT THAT IT WILL NOT BE COVERED UNDER WARRANTY. A CALL TO HYUNDAI NATIONAL CUSTOMER CAR (S/W [XXX]) AT 8006335151-CASE 9790795, PRODUCED NO RESULTS AS [XXX] STATED THAT THE REPAIR WILL NOT BE COVERED BY HYUNDAI IN ANY WAY, SHAPE, FORM, OR AMOUNT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Wheels, Dec 3, 2016
CONTINENTAL CROSSTRACK LX SPORT 235-55-19 TIRE HAD A LOUD BUMPING NOISE COMING FROM THE RIGHT FRONT TIRE. ALSO HAD NOISE SOUNDING LIKE WHEEL BEARING NOISE AT ALL SPEEDS UP TO 70 MPH.REPLACED TIRE WITH ANOTHER BRAND.ALL NOISE WENT AWAY AFTER REPLACING TIRE. CLOSE INSPECTION OF TIRE INSIDE AND OUTSIDE REVIELED NO DEFECTS OTHER THAN A RAISED AREA WHERE BELT COMES TOGETHER. THESE TIRES NEED FUTHER INVESTIGATION BY EXPERTS TO DETERMINE SAFETY ASPECTS OF THESE TIRES.VEHICLE WAS IN MOTION ON ALL TYPES OF ROADS UP TO 70 MPH. EVEN AT 20 MPH THE TIRE WAS MAKING A BUMP,BUMP NOISE. TIRE WAS NOT OUT OF BALANCE. RECOMMEND ALL THESE TIRES BE RECALLED DUE TO SAFETY CONCERNS.
Vehicle speed control, Nov 7, 2016
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
Engine, Oct 6, 2016
MY CHECK ENGINE LIGHT CAME ON IN MY HYUNDAI ON SATURDAY. THE NEXT DAY, SUNDAY, I TOOK MY HYUNDAI SANTA FE SPORT 2013 TO THE CAR REPAIR FOR A DIAGNOSTIC. THE TECH SAID THE CODES WERE RELATED TO A TIMING BELT AND THAT WE COULD DRIVE IT SHORT DISTANCES AND BRING IT BACK LATER BEFORE CLOSING (5PM) BECAUSE THE REPAIR MECHANIC WOULD NOT BE IN UNTIL MONDAY. ON THE SAME DAY, SUNDAY, WE DROVE TO PICK UP A RENTAL CAR SO THAT MY HUYNDAI COULD GO BACK TO THE SHOP FOR THE MECHANIC ON MONDAY. WHILE DRIVING TO THE CAR RENTAL, WE PULLED INTO THE CAR RENTAL PARKING LOT AND MY HYUNDAI JUST STOPPED/SHUT DOWN WHILE DRIVING. IT WOULD NOT TURN BACK OVER. I CALLED A TOW TRUCK TO HAVE IT TOWED BACK TO THE CAR REPAIR. THE NEXT DAY, MONDAY, THE CAR REPAIR CALLED AND TOLD ME THAT MY ENGINE HAD SEIZED AND THAT A NEW ENGINE WOULD HAVE TO BE PURCHASED. I HAD MY HYUNDAI TOWED AGAIN ON THAT SAME DAY TO HYUNDAI SERVICE CENTER FOR A SECOND OPINION AND THEY SAID SOMETHING ABOUT MY CAMSHAFT AND THAT THE ENGINE HAD SEIZED AND THAT A NEW ENGINE WOULD HAVE TO BE PURCHASED. MY HYUNDAI HAD JUST HAD A TUNE-UP AND IT HAD OIL IN IT. WE CHECKED THE OIL ON SATURDAY. A BRAND NEW CAR WITH REGULAR OIL CHANGES AND MAINTENANCE DOES NOT JUST DECIDE TO GO KAPUT! I AM THANKFUL THAT WE WERE NOT DRIVING ON A HIGHWAY AND THAT WE DID NOT LOSE OUR LIVES ON THAT SUNDAY.
Service brakes, Oct 4, 2016, crash
TL* THE CONTACT OWNED A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED TO RESPOND WHEN DEPRESSED AND CAUSED THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO A JUNK YARD. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Engine, Sep 28, 2016
BEGAN TO SMELL BURNING SMELL AND A FEW HOURS LATER LOW OIL LIGHT CAME OIL, STOPPED CAR AND NO OIL NOTED ON DIP STICK. ADDED OIL BUT POURED OUT THE BOTTOM OF CAR. DEALER NOTED OIL LINE TO TURBO HAD FAILED AND OIL WAS DRIPPING ONTO THE MANIFOLD WITH POSSIBLE FIRE RISK. UNSURE OF ANY ENGINE DAMAGE. ..UPDATED 10/26/16 *BF *TR
Electrical system, Seats, Sep 11, 2016, fire
THE ENTIRE INSIDE OF MY SANTA FE IS DAMAGED DUE TO A FIRE IN THE SEAT. MY CAR WAS LOCKED OVERNIGHT AND PARKED IN MY DRIVEWAY. THE DOORS WERE LOCKED AND THERE IS NO SIGN OF FORCED ENTRY. THE FRONT DRIVERS SIDE SEAT IS TOTALLY BURNED OUT AND DAMAGE TO THE DRIVERS DOOR IS MELTED. THERE IS SMOKE DAMAGE IN THE ENTIRE VEHICLE. THE VEHICLE HAD BEEN PARKED FOR OVER 12 HOURS AND NOT DRIVEN. WE HAVE CALLED THE POLICE AND THY SAY THAT NO CRIME OCCURRED AND THAT THE FIRE STARTED IN THE SEAT. THIS IS VERY DANGEROUS AND IT MUST BE RELATED TO THE HEATED SEAT FUNCTION IN THIS CAR.
Visibility/wiper, Aug 30, 2016
I HAVE A 2013 HYUNDAI SANTA FE LIMITED. WE WERE DRIVING ON HIGHWAY 85 IN NORTH DAKOTA WHEN THE FORWARD SECTION OF THE PANORAMA ROOF SUDDENLY AND WITHOUT WARNING EXPLODED AND SHATTERED INTO THOUSANDS OF FRAGMENTS. IT SOUNDED LIKE A SHOTGUN BLAST INSIDE THE CAR. FORTUNATELY, THE SUNSHADE WAS CLOSED AT THE TIME SO MOST OF THE GLASS FRAGMENTS WERE CONTAINED. WHEN WE STOPPED AND EXAMINED THE ROOF, WE SAW A HOLE ABOUT 15-18 INCHES IN DIAMETER. WE WERE TRAVELING AT 65MPH AND THE TEMPERATURE WAS 65-70 DEGREES F. THE CAR HAD 61,000 MILES ON IT AT THE TIME. IT IS CURRENTLY AT THE HYUNDAI DEALER FOR REPAIRS. THE SERVICE REP LEFT ME WITH LITTLE CONFIDENCE THAT HYUNDAI WOULD COVER THE COST OF THE REPAIR.
Tires, Jun 27, 2016
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE EQUIPPED WITH CONTINENTAL CROSSCONTACT LX TIRES, SIZE: P235/65R17. WHILE MAKING LEFT OR RIGHT TURNS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRES SHOWED TREAD SEPARATION AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED WITH THE SAME MAKE AND MODEL TIRE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V624000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 41,950.
Engine, Fuel/propulsion system, Jun 7, 2016
ENGINE STALLS WHILE DRIVING AT SLOW SPEEDS AND AT HIGHWAY SPEEDS. RPMS GO TO ZERO. BEEN IN SHOP TWICE - ONCE CANT DUPLICATE PROBLEM, 2ND TIME REPLACED FUEL PUMP NEAR GAS TANK. CURRENTLY IN SHOP FOR SAME PROBLEM.
Fuel/propulsion system, Jun 7, 2016
TRYING TO PULL OVER AT PARKING LOT, THE ENGINE WAS SUDDENLY STOPPED AT ABOUT 16:00 ON THE DAY OF MAY 15, 2016. TRIED SEVERAL TIMES FOR RESTART, BUT IN VAIN. BATTERY STATUS WAS GOOD. CALLED SERVICE DEALER AND THEY COULDNT GET THE CAUSE OF THE MALFUNCTION, THEY SENT MY CAR TO THE UPPER LEVELED SERVICE WORKSHOP. THE SHOP MANAGER SAID HIS HANDS ARE TIED IN THIS CASE AND EXPLAINED ACCUMULATED METAL(ALUMINUM) PARTICLES BLOCKED THE FUEL FLOWS OF HIGH PRESSURE PUMP OF THE FUEL SUPPLY SYSTEM. AND THE CAR NEEDS REPLACEMENT OF WHOLE FUEL SUPPLY SYSTEM FROM FUEL TANK TO FUEL PRESSURE PUMP. DURING THE 4 YEARS OF OCCUPATION OF THE CAR, I HAVE DRIVEN THE CAR IN VERY NORMAL AND REGULAR MANNER. AT EVERY 7~8,000 KM, FUEL FILTER WAS REPLACED WITH NEW ONE. THE ACCUMULATION OF THE METAL(ALUMNUM) PARTICLES SEEMED COME FROM THE DEFECTIVE PART DURING THE MANUFACTURING BY FACTORY. IF THIS OCCURRED DURING THE ROAD OPERATION, SUDDEN ENGINE STOP MAY CAUSE A CRASH, INJURIES, DEATHS. NOW THE DRIVERS IS IN A SERIOUS MENTAL CONDITION OF DEEP CONCERN ON THE POSSIBLY FATAL CRASH, EVEN NOT OCCURRED. THE REAL PROBLEM IS THEY DONT KNOW THE EXACT REASON OF THE METAL PARTICLES ACCUMULATION IN THE FUEL SUPPLY SYSTEM. BECAUSE THEY DONT KNOW THE REAL CAUSE AND THE WARRANTEE PERIOD COMPLETED, THE CAR OWNER IS RESPONSIBLE FOR THE REPAIR COST, MAKER IS INSISTING.
Service brakes, Jun 6, 2016, crash
DRIVING 15-17 MILES AN HOUR, RUSH HOUR, ON STREET TRIED TO STOP, BUMP CAR IN FRONT, DEALER SAID I NEED AN MASTER CYLINDER AND AN BREAK BOOSTER, BROUGHT MY CAR 4/9/16, CERTIFIED USED CAR, NOW I HAVE TO PAY 1200.00 TO GET THE BRAKES FIX PLUS 500.00 DEDUCTIBLE FOR ACCIDENT PLUS 100.00 DEDUCTIBLE FOR EASYCARE, THIS IS NOT FAIR.
Engine, May 24, 2016
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO BLOW SMOKE OUT OF THE TAIL PIPE AND INTO THE CABIN OF THE VEHICLE. THE VEHICLE WOULD ALSO HESITATE AND ACCELERATE SLOWLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ECM FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THERE WAS A CUSTOMER SATISFACTION RECALL FOR THE UPDATE OF THE ECM, BUT THE VEHICLE OWNER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,460.
Steering, Apr 28, 2016
LOOSE BOLT ON LOWER STEERING SHAFT.
Engine, Apr 19, 2016
THE OIL LINE THAT FEEDS THE TURBO HAD A MAJOR OIL LEAK ONTO THE MANIFOLD, THIS COULD HAVE CAUSED A MAJOR FIRE IN THE ENGINE BAY. IT IS A KNOWN ISSUE ON THIS VEHICLE AND THE LINE IS NOT SAFE FOR THE LOCATION AND RISK OF FIRE. ONE OF THE SYMPTOM WE HAD A SMELL OF BURNING OIL AT STOP LIGHT....UPDATED 11/09/16 *BF *TR
Structure, Apr 11, 2016
A FRIEND AND I WERE TRAVELING FROM RICHMOND, TX TO PORT ARANSAS, TX ON FRIDAY, APRIL 8, 2016 WHEN THE PANORAMIC SUNROOF SPONTANEOUSLY SHATTERED IN CORPUS CHRISTI (ON THE CROSSTOWN EXPRESSWAY - SH 286). IT SOUNDED LIKE A GUNSHOT AND THEN THE PLASTIC ROOF COVERING STARTED TO FLAP INDICATING THE ROOF HAD BEEN DAMAGED. WE WERE NOT FOLLOWING CLOSELY BEHIND ANOTHER VEHICLE AND NEITHER OF US NOTICED A ROCK OR ANY OTHER OBJECT IN FRONT OF US. AFTER THE INITIAL FRIGHTENING NOISE, I QUICKLY PULLED OFF THE FREEWAY AND ONTO THE FEEDER ROAD PULLING INTO A GAS STATION. THE ROOF HAD SHATTERED INTO SMALL PIECES. WE WERE ABLE TO FIND A HYUNDAI DEALERSHIP IN CORPUS CHRISTI NOT FAR FROM WHERE THE INCIDENT TOOK PLACE AND SLOWLY MADE OUR WAY THERE. THE MANAGER AT THAT LOCATION TOLD US HE HAD KNOWN OF THIS HAPPENING TO THE HYUNDAI VELOSTER PANORAMIC ROOFS. HE ARRANGED A RENTAL AGREEMENT FOR A TEMPORARY SUB VEHICLE AND WE WERE ABLE TO CONTINUE TO OUR DESTINATION. AT THIS MOMENT (MONDAY, APRIL 11, 2016), MY SANTA FE IS BEING ASSESSED AT THE CORPUS CHRISIT DEALERSHIP. OUTCOME UNKNOWN. TWO PHOTOS INCLUDED OF DAMAGE.
Vehicle speed control, Mar 21, 2016
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE REMOTELY STARTING THE VEHICLE, IT INDEPENDENTLY ACCELERATED WITH NO ONE IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.
Visibility/wiper, Feb 29, 2016
MY WIFE WAS DRIVING DOWN THE INTERSTATE AT ABOUT 70MPH ON WEDNESDAY 2/24/16 IN CHARLOTTE, NC WHEN ALL OF THE SUDDEN THE SUNROOF EXPLODED WITH OUR 3 YEAR OLD AND 2 MONTH OLD IN THE BACK SEAT. THE SHADE WAS BACK AND GLASS DROPPED DOWN ON ALL OF THEM. MY 3 YEAR OLD HAD SOME VERY SMALL CUTS ON HER FACE. THERE WERE NO VEHICLES OR BRIDGES NEAR THE VEHICLE WHEN THIS HAPPENED. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THEY ADVISED THAT THEY WERE GOING TO PUT IT IN AS A WARRANTY CLAIM WITH HYUNDAI BECAUSE THEY HAD ANOTHER ONE, SAME YEAR MAKE AND MODEL, COME IN THE WEEK BEFORE WITH THE SAME THING. AFTER GOOGLING IT, I HAVE READ SEVERAL INCIDENTS WHERE THIS HAS TAKEN PLACE. I WOULD LIKE TO SEE A RECALL ON THIS DUE TO THE SAFETY CONCERNS THAT IT POSES. SHE COULD HAVE BEEN STARTLED AND LOST CONTROL OF THE VEHICLE. IF YOU LOOK CLOSELY YOU CAN SEE THAT THE GLASS GOES UP OUT OF THE VEHICLE, NOT DOWN. I BELIEVE THAT IT WOULD BE GOING DOWN HAD SOMETHING HIT IT.
Steering, Feb 17, 2016
WHEN DRIVING AT SPEEDS ABOVE 45 MPH THE CAR IS UNSTABLE. IT CONSISTENTLY SWERVES TO THE LEFT AND TO THE RIGHT FORCING THE DRIVER TO CONSTANTLY ADJUST THE STEERING. IT DOES NOT MATTER WHAT MODE THE STEERING IS IN. IT DOES IT IN ALL THREE MODES. IT FEELS UNSAFE AND UNSETTLING. I TRULY HOPE HYUNDAI COMES UP WITH A FIX FOR THIS. VERY DISSATISFIED.
Power train, Engine, Fuel/propulsion system, Feb 15, 2016
AFTER ACCELERATING FROM A STOP LIGHT, TURNING LEFT ONTO A TWO LANE 35MPH ROAD, THE CAR SEEMED TO DOWNSHIFT AND WOULD NOT RESPOND TO THE ACCELERATOR. IT CONTINUED TO MOVE FORWARD AT NO MORE THAN 10-15MPH JERKING AND LUNGING UP A HILL, CAUSING A HAZARD FOR APPROACHING CARS. THE AWD LIGHT CAME ON ALONG WITH ANOTHER LIGHT PERTAINING TO THE DRIVETRAIN/AXLE. WE WERE ABLE TO CONTINUE A FEW HUNDRED YARDS UNTIL A SAFE SPOT TO PULL OVER WAS FOUND. THE ROADSIDE ASSIST TECH SUSPECTED THERE MAY BE WATER IN THE FUEL SYSTEM, HOWEVER WHEN LOADING THE CAR ONTO THE TRUCK, NOTICED THE JERKING MOTION AND INSISTED IT SHOULD BE BROUGHT IN FOR INSPECTION. IN OUR FIRST CONVERSATION WITH THE MECHANIC HE MENTIONED RECALLS ON THE VEHICLE. WE SAID THAT WE HAD JUST PURCHASED THE CAR AFTER LEASE, 2 MONTHS PRIOR, AND DURING THAT PROCESS WE ASKED ABOUT RECALLS AND WERE TOLD THERE WERE NONE.