2013 Hyundai Santa FE
Problems, recalls and owner-reported issues
Engine is the leading concern among 605 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Santa FE model years with reports.
Of the 2013 reports, 14 involved a crash and 41 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Campaign 23V651000 on NHTSA.gov
Latches/locks/linkages, hood, latchJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Campaign 17V358000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 12, 2013
Hyundai is recalling certain model year 2013 front wheel drive Santa Fe Sport vehicles manufactured July 13, 2012, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 19, 2013. Owners may contact Hyundai Custom Care Center at 1-800-633-5151. Hyundai's recall number is 112.
Campaign 13V355000 on NHTSA.gov
Representative owner complaints
605 reports, newest first.
Steering, Feb 5, 2014
THERE IS ANOTHER COMPLAINT WITH REGARDS TO STEERING. THE VEHICLE DRIFTS LEFT AND RIGHT, ALSO I AM FIGHTING WITH THE STEERING WHEN MAKING TURNS. DEALER SERVICE DEPT. WAS NOTIFIED AND MY VEHICLE HAD A FRONT END ALIGNMENT AND STILL HAS THE SAME PROBLEM. TOLD THE SERVICE DEPT AGAIN THAT SAME PROBLEM EXISTS AND WAS TOLD THAT THE TECHNICIAN COULD NOT FIND THE PROBLEM. THEIR IS A PROBLEM AND NO ONE WANTS TO FIX IT. I HOPE SOME ONE LOOKS INTO THIS. *TR
Visibility, Visibility/wiper, Feb 4, 2014
WAS DRIVING 2013 HYUNDAI SANTA FE ON THE HIGHWAY AT 70MPH WHEN SUDDENLY I HEARD A LOUD NOISE. IMMEDIATELY AFTER I COULD HEAR THE BROKEN GLASS FROM MY SUNROOF ON TOP OF THE CLOTH COVER. VEHICLE WAS NOT STRUCK BY AN EXTERNAL OBJECT, BUT RATHER THE SUNROOF SEEMED TO EXPLODE SPONTANEOUSLY. WHEN I PULLED OVER TO THE SIDE OF THE ROAD TO EXAMINE THE DAMAGE, ALMOST THE ENTIRE LENGTH OF THE SUNROOF HAD BROKEN IN MILLIONS OF PIECES. *TR
Steering, Suspension, Jan 28, 2014
VEHICLE DOES NOT STAY IN A STRAIGHT LINE. I'VE HAD ALIGNMENT ISSUES BEFORE WITH OTHER CARS WHERE IT PULLED TO ONE SIDE BUT THIS CAR IS ALL OVER THE PLACE ON THE INTERSTATE. I CONSTANTLY HAVE TO CORRECT THE STEERING WHEEL WHICH IS EXHAUSTING AFTER 20 MINS. SOMETIMES LEFT SOMETIMES RIGHT. ALSO SUSPENSION INTEGRITY IS QUESTIONABLE WHEN HITTING BUMPS THE CAR SEEMS TO BOUNCE UP AND CAUSE YOU TO LOSE CONTROL FOR A QUICK SECOND. WHY IS THE GOVERNMENT ALLOWING THIS!???????? WENT TO DEALER FIRST THEY SAID NOTHING WAS WRONG THEN A FEW MONTHS LATER THEY MAGICALLY HAD NEW ALIGNMENT SPECS WHICH THE DID AND IT STILLS WONDERS. *TR
Power train, Jan 3, 2014
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V355000 (POWER TRAIN) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Wheels, Dec 26, 2013
WE RECEIVED A RECALL LETTER FOR THE SANTA FE SPORTS NHTSA CAMPAIGN NUMBER 13V-355. WE CALLED OUR SERVICE OFFICE (UNIVERSAL HYUNDAI ORLANDO). THEY WERE NOT VERY HELPFUL. 1) THE PART IS ON BACK ORDER AND THEY HAVE NO IDEA WHEN IT WILL BE AVAILABLE 2) WHEN THE PART COMES IN IT WILL TAKE AT LEAST 4 HOURS TO REPLACE AND WE WILL HAVE TO LEAVE THE CAR WITH HEM. 3) WE LIVE ABOUT 15 MILES FROM THE NEAREST HYUNDAI OFFICE. 4) THEY REFUSED TO OFFER A LOANEE CAR. THEY SAID WE COULD RENT A CAR FROM ENTERPRISE. IF A CAR IS RECALLED WE WOULD EXPECT THE PART TO BE AVAILABLE AND ALSO WE WOULD NOT EXPECT TO BE OUT OF POCKET BECAUSE OF THE RECALL. *TR
Power train, Nov 27, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V355000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Nov 15, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V355000 (POWER TRAIN) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Wheels, Nov 12, 2013
I SCHEDULED AN APPOINTMENT WITH FITZGERALD LAKEFOREST HYUNDAI IN GAITHERSBURG, MD ON 10/7/2013 FOR THE CAMPAIGN 112 RECALL, ALONG WITH AN OIL CHANGE AND TIRE ROTATION. WHEN I PICKED THE CAR UP, I WAS INFORMED THAT THE PART FOR THE RECALL HAD TO BE SPECIAL ORDERED AND THEY WOULD CALL WHEN THE PART CAME IN. A COUPLE OF WEEKS LATER, I RECEIVED A CALL FROM [XXX] IN THE SERVICE DEPARTMENT THAT THE PARTS WERE IN FOR THE RECALL AND FOR SOME SWITCHES THEY REPLACED IN MY CONSOLE UNDER A WARRANTY REPAIR. I TOOK THE CAR IN AGAIN ON 10/17/2013. THE DEALER TALKED ME INTO A LOANER CAR (AS I WAS ALREADY LATE FOR WORK AGAIN FOR THE SECOND TIME IN 2 WEEKS DUE TO THESE APPOINTMENTS). THEY SAID THE LOANER CAR WOULD BE FASTER. THE GUY INSIDE SAID I WOULDN'T HAVE TO PUT GAS IN THE CAR, BUT THE GUY OUTSIDE THAT WENT OVER THE CAR SAID THAT I WAS RESPONSIBLE FOR FILLING THE CAR BACK UP. I ENDED UP SPENDING $8.00 IN GAS FOR THE LOANER. I RECEIVED A CALL AROUND NOON ON THE 17TH THAT MY CAR WAS READY. I RETURNED THE LOANER AND PICKED UP MY CAR. I WENT OUTSIDE AND READ MY PAPERWORK AND REALIZED THEY STILL DID NOT DO THE SAFETY RECALL. NO ONE EVER TOLD ME THAT THE WORK WASN'T DONE. I WENT BACK INSIDE AND ALL THEY COULD SAY IS "SORRY." THE PART IS ON A "NATIONWIDE BACK ORDER" AND THEY WILL CALL ME WHEN IT COMES IN. I EXPLAINED THAT I WOULD HAVE NEVER BROUGHT IT BACK IN IF THEY DIDN'T HAVE THE PART. I WAS ADVISED FOR THE SECOND TIME THAT THEY DID HAVE THE PART. I STILL HAVE NOT HEARD FROM THE DEALER. HYUNDAI AND LAKEFOREST FITZGERALD HYUNDAI BETTER HOPE THAT I AM NOT INVOLVED IN AN ACCIDENT DUE TO THIS NEGLIGENCE. I'VE NEVER HAD SUCH A PROBLEM TRYING TO GET RECALL WORK PERFORMED. I'VE NOW MISSED HOURS FROM WORK AND HAD EXTRA FUEL EXPENSES FOR SOMETHING COMPLETELY OUT OF MY CONTROL. I STILL HAVE NOT BEEN CONTACTED. I REALLY DON'T TRUST LAKEFOREST FITZGERALD HYUNDAI ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Suspension, Nov 8, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE WOULD SWAY TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 800. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE ENTIRE FRONT END OF THE VEHICLE WAS REPLACED. HOWEVER, THE VEHICLE CONTINUED TO THE PULL TO THE LEFT AND SWAYED FROM LEFT TO RIGHT. THE STEERING WAS ALIGNED. HOWEVER, THE PROBLEM CONTINUED. UPDATED 03/20/14
Exterior lighting, Structure, Nov 5, 2013
2013 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO LOW BEAM HEADLIGHTS PROBLEM. *SMD THE CONSUMER STATED WHEN DRIVING AT NIGHT, THE FRONT WINDSHIELD HAD A LINE AND SHADOW AT ABOUT HALF WAY POINT TO THE TOP THAT WAS A DARKER SHADE AND AS A RESULT IT WAS VERY DARK AND VERY HARD TO SEE, ESPECIALLY ON POORLY LIT ROADS.
Power train, Oct 29, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V355000 (POWER TRAIN) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Visibility, Oct 22, 2013
WHILE TRAVELING ON THE HIGHWAY AT 75MPH THERE WAS A LOUD BANG (LIKE AN M80 EXPLODING). I WAS VERY DAZED AND WAS UNSURE WHAT HAD HAPPENED. THE SUNSCREEN WAS CLOSED AND SEEMED TO BE FLAPPING AS IF WIND WAS BLOWING ON IT. I WAS ABLE TO PULL OVER TO THE SIDE OF THE HIGHWAY. WHEN I GOT OUT OF THE VEHICLE I FOUND THAT THE SUNROOF HAD EXPLODED AND THAT THE EDGES OF THE ROOF WERE POINTING STRAIGHT UP. THE SUNROOF WAS CLOSED AT THE TIME OF THE EXPLOSION AND THE TEMPERATURE WAS ABOUT 70 DEGREES. THERE WERE RAIN CLOUDS MOVING IN AND I DO NOT HAVE A GARAGE, SO I WENT RIGHT TO THE DEALERSHIP. I REMEMBER ONE OF THE TECHNICIANS SAYING "WOW, I'VE NEVER SEEN ANYTHING LIKE THAT BEFORE". THE DEALERSHIP INSTALLED PLASTIC CARPET FILM OVER THE HOLE AS THEY DIDN'T HAVE A REPLACEMENT SUNROOF. THE ROOF WAS REPLACED UNDER WARRANTY A FEW DAYS LATER. *TR
Engine, Oct 22, 2013
MY NEIGHBOR SOLD ME MY CAR. SO HE USUALLY WILL TAKE IT IN FOR MY OIL CHANGES TO SAVE ME THE TRIP. HE PICKED MY CAR UP AS USUAL AND HEADED TO THE DEALERSHIP, WHICH IS ABOUT 25 MILES AWAY. HE CALLED ME LESS THEN A HALF HOUR LATER SAYING THE CAR WAS BROKEN DOWN ON THE SIDE OF THE ROAD. I WAS LIVID. THE VEHICLE WAS TOWED TO CIRCLE HYUNDAI OF SHREWSBURY NJ. THEY DID NOT TOUCH THE CAR THE AFTERNOON IT CAME IN. THAT UPSET ME EVEN MORE. THE NEXT DAY I FINALLY RECEIVED A CALL IN LATE AFTERNOON THAT THE ENGINE SUFFERED A "CATASTROPHIC FAILURE:" MY ENGINE WAS SEIZED. I WAS TOLD MY OIL LEVEL WAS FINE. MY OIL WAS CLEAN. THE COULD NOT EXPLAIN THE CAUSE OF WHAT CAUSED THE FAILURE. I WAS INFORMED THAT A NEW ENGINE WOULD BE INSTALLED. A LONG BLOCK. I HAVE NOT HEARD FROM THE DEALER SINCE. I HAVE TO SAY, I DRIVE ALLOT FOR MY WORK. I ALSO TAKE AT LEAST TWO CROSS COUNTRY TRIPS A YEAR. I DON'T TRUST THIS VEHICLE ANYMORE. I FEEL I AM ENTITLED TO A NEW VEHICLE AT WHAT MY CURRENT LOAD DUE AMOUNT IS. HOW CAN I TRUST THIS CAR TO GET ME TO MY JOB? I SHOOT WEDDINGS FOR A LIVING. I AM PRETTY SURE A BRIDE IS NOT GOING TO WANT TO HEAR ABOUT MY CAR ENGINE SEIZING, THAT IS WHY I MISSED HER WEDDING CEREMONY. HYUNDAI SHOULD MAKE THIS RIGHT!!! *TR
Steering, Oct 20, 2013
VEHICLE DRIFTS SIDE TO SIDE WHILE DRIVING ABOVE 50 MPH. REQUIRES CONSTANT STEERING WHEEL CORRECTION WHICH BECOMES VERY ANNOYING & MENTALLY & PHYSICALLY EXHAUSTING FOR TRIPS EXCEEDING 20 MILES. *TR
Steering, Wheels, Oct 18, 2013
I BOUGHT 2013 SANTA FE SPORT 2.0T IN SEPTEMBER 2012 AND AFTER DRIVING ABOUT 5K MILES NOTICED THAT I CONSTANTLY HAVE TO TILT STEERING WHEEL RIGHT TO KEEP VEHICLE DRIVING STRAIGHT. I REPORTED THAT TO DEALERSHIP, BUT THEY COULD NOT DISCOVER THE ROOT CAUSE. THEY PERFORMED WHEELS ALIGNMENT, BUT PROCEDURE DID NOT HELP TO FIX THIS ISSUE. IF I DO NOT CORRECT STEERING WHEEL ANGLE CONSTANTLY, VEHICLE DRIFTS LEFT CREATING VERY UNSAFE CONDITION. DRIVER'S ATTENTION SHALL CONSTANTLY BE ON CORRECTING STEERING WHEEL ANGLE. *TR
Steering, Wheels, Oct 17, 2013
MY WIFE PURCHASES A NEW 2013 HYUNDAI SANTA FE 2T IN JUNE. SHE DOESN'T T DRIVE MUCH ON THE HIGHWAY. I JUST CAME HOME FROM BEING AWAY FOR A WHILE. DROVE THE CAR ON THE HIGHWAY. I THOUGHT SOMETHING WAS WRONG WITH IT. SO, I CAME TO THIS WEBSITE. FOUND OUT THIS IS A PROBLEM. CONTROL IS HORRIBLE. CAR DRIFTS FROM SIDE TO SIDE. YOU HAVE TO CONSTANTLY MOVE STEERING WHEEL TO KEEP THE CAR GOING STRAIGHT. IT'S LIKE IN THE OLD DAYS WHEN THERE IS PLAY IN THE STEERING WHEEL. NOT SAFE. CAR SHOULD NOT DRIFT EITHER WAY. SOMETIMES YOU OVER COMPENSATE TO BRING THE CAR STRAIGHT. I HAVE NEVER EXPERIENCED THIS WITH ANY CAR IN THE LAST 20 YRS I HAVE HAD. *TR
Engine, Oct 15, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, A TROUBLE CODE WAS NOT DETECTED FOR THE MALFUNCTION. THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE HAD SEIZED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.
Steering, Oct 7, 2013
I JUST BOUGHT THIS CAR A COUPLE OF DAYS AGO. THE STEERING ON THIS CAR IS DANGEROUS! IT WILL NOT DRIVE IN A STRAIGHT LINE. READ ALL OVER THE INTERNET, THERE ARE NUMEROUS COMPLAINTS ON THIS SAME ISSUE. THIS IS A SAFETY ISSUE AND NEEDS A RECALL IMMEDIATELY. I HAVE TWO CHILDREN IN THE CAR WITH ME. THIS SCARES ME!! PLEASE, PLEASE, PLEASE GET A RECALL ON THE 2013 HYUNDAI SANTA FE SPORT IMMEDIATELY!! *TR
Steering, Suspension, Oct 4, 2013
THIS VEHICLE WANDERS ALL OVER THE ROAD. WHENEVER THERE IS ANY WIND -- EVEN PASSING OTHER VEHICLES -- THE VEHICLE IS UNSTABLE. IN MY OPINION THIS CAR IS NOT SAFE TO DRIVE. *TR
Steering, Sep 26, 2013
WHILE DRIVING AT SPEEDS OF 45 MPH AND UP, THE VEHICLE WANDERS AND DRIFTS FROM SIDE TO SIDE. THIS IS VERY TIRING TO DRIVE AND REQUIRES CONSTANT ATTENTION. AT THE LOWER SPEEDS IT SEEMS TO WANDER MOSTLY TO THE LEFT SO YOU CONSTANTLY HAVE TO CORRECT TO THE RIGHT. DEALER HAS MADE SIX ATTEMPTS TO FIX WITHOUT SUCCESS. *JS
Vehicle speed control, Sep 25, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS , THE ACCELERATOR PEDAL WOULD BECOME STUCK TO THE FLOORBOARD. IN ADDITION, THE VEHICLE WOULD LUNGE FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 12,060.
Structure, Sep 23, 2013
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, HE HEARD A STRANGE NOISE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE A FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Steering, Electronic stability control (ESC), Sep 12, 2013
STEERING FELT "WEIRD" FROM THE MOMENT I LEFT THE LOT WITH MY NEW CAR. TEST DRIVE ON A SIMILAR VEHICLE WAS FINE. THE CAR WANDERS ALL OVER THE ROAD, REQUIRES CONSTANT STEERING TO KEEP A STRAIGHT TRACK. MY 40 MILE TRIP HOME WAS SPENT FIGHTING THE WHEEL, NOT ENJOYING MY NEW CAR....WHICH I LOVE OTHERWISE. I WILL NOT KEEP THIS CAR IF THE STEERING CANNOT BE FIXED, OTHER DRIVER'S HAVE HAD THE SAME COMPLAINT. *TR
Structure, Sep 7, 2013
I WAS DRIVING TO WORK IN THE MORNING AND HEARD WHAT SOUNDED LIKE A SHOTGUN BLAST. IT TOOK A SECOND OR TWO TO GET MY BEARINGS BUT WHAT HAD HAPPENED WAS THE FORWARD PANE OF GLASS ON MY SUNROOF HAD EXPLODED. THERE WAS A FAIR AMOUNT OF GLASS ALL THROUGHOUT THE FRONT AND REAR SEATS OF THE INTERIOR BUT MOST OF IT HAD BLOWN OUT OF THE CAR. ALL BUT 2-3 INCHES OF GLASS AROUND THE PERIMETER HAD BLOWN OUT. THE TEMPERATURE WAS AROUND 65 F.
Engine, Aug 25, 2013
I WAS AT A LIGHT, AS I LET GO OF THE BRAKE, I HEARD A LOUD CLANKING SOUND AND THE FRONT OF THE CAR SHOOK AND THE CAR IMMEDIATELY DIED. I TRIED TO RESTART, MADE THE SAME SOUND AND DIED. CALLED ROADSIDE AND HAD VEHICLE TOWED TO DEALERSHIP AFTER AN HOUR AND A HALF BEING STUCK AT A LIGHT/INTERSECTION. I WAS TOLD THE NEXT DAY THAT MY CAR SUFFERED A "CATASTROPHIC ENGINE FAILURE". NO CODES CAME UP. THEY DROPPED THE PAN AND SAID METAL PIECES FELL OUT! I WAS LIVID! I'VE ONLY HAD THE CAR LESS THAN A MONTH, ONLY ABOUT 1500 MILES AND THE ENGINE WENT OUT! THANK GOD, I JUST DROPPED THE KIDS OFF TO SCHOOL AND THE ROAD WASN'T SO BUSY AS TO CAUSE AN ACCIDENT. I HAD NO WARNINGS FROM STARTING THE CAR, NO MESSAGES FROM BLUE LINK. SERVICE MANAGER AT DEALERSHIP STATES I WOULD NOT HAVE RECEIVED ANY WARNING, BECAUSE IT HAPPENED QUICK WHICH IS WHY IT IS LABELED AS "CATASTROPHIC FAILURE". WHAT IF THIS HAPPENED WITH MY KIDS IN THE CAR, ON THE FREEWAY, OR TRAVELING? SO A REPLACEMENT ENGINE IS BEING ORDERED FROM SOUTHERN CALIFORNIA. I DON'T TRUST IT. I REPORTED IT TO CORPORATE, WHICH SENT TO REGIONAL OFFICE. AND I AM AWAITING A RESPONSE. I ORIGINALLY REQUESTED A REPLACEMENT VEHICLE BUT AFTER READING THE COMPLAINTS ON NHTSA, I WANT MY MONEY BACK. I DON'T TRUST THIS CAR ANYMORE, I DON'T FEEL SAFE AND I DON'T WANT THE THOUGHT IN THE BACK OF MY MIND THAT THERE COULD BE A CHANCE OF SOMETHING ELSE HAPPENING! MY HUSBAND IS DEPLOYED RIGHT NOW, AND WHAT I DESERVE IS SOME PEACE OF MIND AND NOT PUT MYSELF OR MY CHILDREN AT JEOPARDY OF A POSSIBLE REPEAT ENGINE FAILURE, CRACKED FRONT AXLE, ISSUES WITH ACCELERATION OR WHATEVER ELSE THAT CAN OCCUR THAT I'VE READ ON THIS SITE. THIS IS A DEFINITE SAFETY ISSUE AND SHOULD NOT HAVE TO WAIT FOR MORE COMPLAINTS TO DO SOMETHING ABOUT IT! PLEASE HELP ME RESOLVE THIS WITH GETTING MY MONEY BACK! A BRAND NEW CAR SHOULD NOT HAVE SUFFERED A CATASTROPHIC ENGINE FAILURE! *TR