2003 Hyundai Sonata
Problems, recalls and owner-reported issues
Air bags is the leading concern among 199 owner complaints filed for this model year. This is the 18th highest complaint count among 26 Sonata model years with reports.
Of the 2003 reports, 17 involved a crash and 2 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, doors, latchAug 7, 2009
HYUNDAI IS RECALLING 82 MODEL YEAR 2002-2003 SONATA VEHICLES. REPEATED USE OF THE INTERIOR DOOR HANDLE MAY CAUSE WEAR OF THE CHROME PLATING. IF THE TOP EDGE OF THE HANDLE HAS VERY THIN CHROME PLATING THAT PORTION OF THE PLATING MAY WEAR AWAY MORE EASILY THAN MORE THICKLY PLATED AREAS AS THE DOOR HANDLE IS USED. THE WORN CHROME PLATING ON THE UPPER EDGE OF THE HANDLE MAY RESULT IN A CRACK OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE, WHICH MAY FORM A SHARP EDGE.
A SHARP EDGE COULD LACERATE OR OTHERWISE INJURE A VEHICLE OCCUPANT.
DEALERS WILL REPAIR THE CHROME PLATED INTERIOR DOOR HANDLE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 16, 2009. OWNERS MAY CONTACT HYUNDAI OF PUERTO RICO AT 1-787-999-3333.
Campaign 09V317000 on NHTSA.gov
Latches/locks/linkages, doors, latchMay 21, 2009
HYUNDAI IS RECALLING 91,350 MY 2002-2003 HYUNDAI SONATA VEHICLES. REPEATED USE OF THE INTERIOR DOOR HANDLE MAY CAUSE WEAR OF THE CHROME PLATE. IF THE TOP EDGE OF THE HANDLE HAS VERY THIN CHROME PLATING, THAT PORTION OF THE PLATING MAY WEAR AWAY MORE EASILY THAN MORE THICKLY PLATED AREAS AS THE DOOR HANDLE IS USED. THE WORN CHROME PLATING ON THE UPPER EDGE OF THE HANDLE MAY RESULT IN A CRACK OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE, WHICH MAY FORM A SHARP EDGE.
THIS MAY INFLICT LACERATION INJURIES TO ANYONE USING THE DOOR HANDLE.
DEALERS WILL REPAIR THE CHROME PLATED INTERIOR DOOR HANDLE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2009. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 09V171000 on NHTSA.gov
SuspensionApr 16, 2009
HYUNDAI IS RECALLING 188,282 MY 2001-2004 SONATA AND MY 2001-2004 XG300 AND XG350 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME.
IF THAT HAPPENS, THE VEHICLE MAY LOSE DRIVE POWER TO THE WHEELS, AND THE FRONT WHEEL MAY MAKE CONTACT WITH THE FENDER OR WHEEL WELL, THEREBY INCREASING THE RISK OF A CRASH.
DEALERS WILL MEASURE THE THICKNESS OF THE FRONT SUB-FRAME AND INSPECT THE FRONT SUB-FRAME FOR CORROSION DAMAGE AND, IF NECESSARY, THE FRONT SUB-FRAME WILL BE REPLACED WITH A NEW SUB-FRAME THAT INCORPORATES ADDITIONAL HOLES IN THE UPPER AND LOWER PANELS. IF THE FRONT SUB-FRAME DOES NOT REQUIRE REPLACEMENT, THE DEALER WILL ADD DRAINAGE HOLES TO THE SUB-FRAME AND WILL TREAT THE SUB-FRAME WITH RUST-PROOFING MATERIAL TO STOP THE CORROSION PROCESS. THIS PROCEDURE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 09V124000 on NHTSA.gov
Fuel system, gasoline, storageJul 26, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY" A VALVE ON THE FUEL TANK ASSEMBLY MAY NOT CLOSE PROPERLY. IF A VEHICLE ROLLS OVER AND THE FUEL TANK ASSEMBLY VALVE IS NOT PROPERLY CLOSED, FUEL SPILLAGE MAY OCCUR.
FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. THE RECALL BEGAN ON OCTOBER 5, 2004. OWNERS SHOULD CONTACT HYUNDAI DE PUERTO RICO AT 1-800-981-0188.
Campaign 04V369000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyApr 9, 2004
SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN ON JUNE 30, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 04V178000 on NHTSA.gov
Tires, temporary/emergency spare tireMar 17, 2003
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A TRACTION CONTROL SYSTEM (TCS), IF THE T125/70D-15 COMPACT SPARE TIRE IS INSTALLED ON A FRONT WHEEL POSITION, THE TCS MAY INADVERTENTLY ACTIVATE BEGINNING AT SPEEDS OF 20 MPH.
INADVERTENT ACTIVATION OF THE TCS WILL CAUSE AUTOMATIC APPLICATION OF THE BRAKE AT THE WHEEL WHERE THE COMPACT SPARE TIRE IS INSTALLED. INADVERTENT BRAKE APPLICATION COULD CAUSE OVERHEATING AND DAMAGE TO THE BRAKE, AND MAY PREVENT THE VEHICLE FROM BEING DRIVEN AT SPEEDS ABOVE 20 MPH, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE SPARE TIRE WITH A NEW LARGER DIAMETER T125/80R-15 COMPACT SPARE TIRE AND A NEW TIRE PRESSURE LABEL WILL BE INSTALLED ON THE DRIVER'S DOOR TO PROVIDE INFORMATION APPLICABLE TO THE T125/80R-15 COMPACT SPARE TIRE. VEHICLES PRODUCED FROM NOVEMBER 15, 2002 THROUGH DECEMBER 16 2002, ALREADY CONTAIN T125/80R-15 COMPACT SPARE TIRES, WILL ONLY REQUIRE NEW TIRE PRESSURE LABELS. OWNER NOTIFICATION BEGAN JUNE 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 03V097000 on NHTSA.gov
Representative owner complaints: structure
38 reports, newest first. Show all
Suspension, Structure, Jun 11, 2026
The contact owns a 2003 Hyundai Sonata. The contact stated that while the vehicle was at Valvoline for a service appointment, the contact was made aware of NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was taken to the dealer, who informed the contact that the subframe assembly and additional unknown parts were not included in the recall repair. In addition, the contact was informed that the recall could not be performed because other repairs were needed prior to the recall repair. The vehicle was not repaired. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 170,000.
Structure, Jul 22, 2025
NHTSA Campaign ID Number: 09V124000 NHTSA Action Number: EA08016 Recall calls for repair or replacement of front sub-frame, due to corrosion. Local dealer responded, “ . . . we will not be able to perform recall”. I was told the corrosion was too far gone to repair. They refuse to replace the defective part.
Structure, Jul 18, 2023
The contact owns a 2003 Hyundai Sonata. The contact stated that while self-inspecting the vehicle, he noticed that the subframe was extremely rusted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,425. The contact stated that no assistance has been offered from the dealership from which the vehicle was purchased from.
Steering, Structure, Aug 1, 2018
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO VEER TO THE RIGHT WITHOUT WARNING AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT SUBFRAME WAS CORRODED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 117,000.
Structure, Nov 29, 2016
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. IN ADDITION, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. UPON INSPECTION, IT WAS DISCOVERED THAT THE SUB FRAME HAD FRACTURED DUE TO RUST AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Structure, Oct 19, 2016
2003 HYUNDAI SONATA AFFECTED BY PROGRESSIVE, INTERNAL CORROSION OF THE RIGHT FRONT SUB-FRAME ON THE VEHICLE, AND RESULTING IN THINNING, RUSTING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION/RUST IS VISIBLE AND DISCOVERED DURING INSPECTION & ROUTINE MAINTENANCE, AND ALSO HEAR NOISES & NOTICE TIRE MISALIGNMENT AND STEERING PULL.THESE SIGNALS ARE DETECTING THE CORROSION PROGRESSING AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM DETACHING FROM THE SUB-FRAME. THE VEHICLE WAS BOUGHT NEW IN NEBRASKA, AND HAS REMAINED IN NEBRASKA ITS ENTIRE LIFE. NEBRASKA USES SALT ON ITS ROADS IN THE SAME CAPACITY AS IOWA AND OTHER "SALT STATES". SUCH CARS SHOULD BE INCLUDED IN THE RECALL WHEN CONSIDERING THE LACK OF SAFETY AND DANGERS INVOLVED WHEN THE SUBFRAME DETERIATES DUE TO DEFECTS IN THE MANUFACTURE OF SAID CAR. HYUNDAI SHOULD HONOR AND EXTEND THE RECALL OF SAID CAR IN THE STATE OF NEBRASKA BECAUSE THE DEFECT IN THE SUBFRAME HAS BEEN AFFECTED IDENTICALLY AS IN OTHER "SALT STATES".
Structure, Apr 12, 2016
REPEATED USE OF THE INTERIOR DOOR HANDLE MAY CAUSE WEAR OF THE CHROME PLATE. IF THE TOP EDGE OF THE HANDLE HAS VERY THIN CHROME PLATING, THAT PORTION OF THE PLATING MAY WEAR AWAY MORE EASILY THAN MORE THICKLY PLATED AREAS AS THE DOOR HANDLE IS USED. THE WORN CHROME PLATING ON THE UPPER EDGE OF THE HANDLE MAY RESULT IN A CRACK OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE, WHICH MAY FORM A SHARP EDGE. CONSEQUENCE: THIS MAY INFLICT LACERATION INJURIES TO ANYONE USING THE DOOR HANDLE. BASICALLY WHEN YOU GO TO USE THE INSIDE DOOR HANDLES THE PEELING CHROME IS SHARP AND CUTS YOUR FINGERS. HYUNDAI RECALL #93 ENDED IN MARCH 2003, MY CAR WAS MANUFACTURED IN MAY 2003. THE PROBLEM IS IDENTICAL TO THE MODELS IN RECALL #93.
Structure, Sep 21, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. WHEN THE VEHICLE WAS TAKEN TO BE INSPECTED, THE INSPECTOR OBSERVED THAT THE SUBFRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS UNKNOWN.
Structure, May 22, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE FOUR INTERIOR DOOR CHROME HANDLES EXHIBITED EXTREMELY SHARP EDGES. THE CONTACT SUFFERED FROM A TWO INCH LACERATION TO BOTH FINGERS ON THE LEFT HAND. THE FRONT DRIVER AND PASSENGER UPPER DOOR HANDLES CAUSED THE INJURIES. THE CONTACT APPLIED TAPE TO THE FOUR DOOR HANDLES TO AVOID ADDITIONAL INJURIES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V171000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Structure, Dec 22, 2014
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT INDEPENDENTLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Structure, Fuel/propulsion system, Nov 24, 2014
IN 2005, I PURCHASED A 2003 HYUNDAI SONATA. AFTER PURCHASING MY CAR, I FOUND OUT THAT IT HAD A RECALL ON THE FUEL VALVE THAT THE COMPANY HAD TO RE-INSTALL. THIS RECALL INFORMATION WAS NOT ON MY CARFAX REPORT. LATER, THE MANUFACTURER HAD A RECALL ON INTERIOR DOOR HANDLES THAT PEELED AND CUT HANDS. THEIR SOLUTION WAS TO WRAP MY HANDLES WITH ELECTRICAL TAPE; AFTER MY OBJECTION, THEY INSTALLED THE SAME RECALLED HANDLES. I'VE HAD MY INTERIOR HANDLES REPLACED THREE TIMES BECAUSE THE MANUFACTURER DIDN'T MAKE THE HANDLES OUT OF A DIFFERENT MATERIAL AND CHOOSES TO REINSTALL THE SAME RECALLED HANDLE. ON NOVEMBER 22ND, I WENT TO CAPITOL HYUNDAI TO HAVE THEM REPLACE THE RECALLED FUEL VALVE, AND INTERIOR DOOR HANDLES ON MY 2003 HYUNDAI SONATA. A SERVICE REP INFORMED ME THAT ONCE THE COMPANY REPLACES ANY RECALLED ITEMS THE FIRST TIME, IT IS THE CUSTOMER'S RESPONSIBILITY TO PAY FOR THEM IF THEY FAIL AGAIN. SURELY, THIS CANNOT BE CORRECT! RECALLS DO NOT EXPIRE AND AS LONG AS THE OWNER HAS THE VEHICLE, THE MANUFACTURER/DEALERSHIP SHOULD BE RESPONSIBLE IF THEIR MATERIALS ARE CONTINUOUSLY FAILING TO MEET SAFETY REQUIREMENTS. WHAT ARE FOLKS MAKING PAYMENTS OR CAN'T AFFORD ANOTHER VEHICLE NOW SUPPOSED TO DO? DRIVE AROUND IN A DANGEROUS VEHICLE? BE IT 1 TIME OR 1 MILLION TIMES, I WANT CAPITOL HYUNDAI TO INDEFINITELY HONOR THEIR RECALLS--AT THEIR EXPENSE. *TR
Structure, Oct 2, 2014
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHROME COVERING ON THE INTERIOR DOOR HANDLE WAS CORRODED AND CRACKED, WHICH CREATED SHARP EDGES ON THE HANDLE. WHEN USING THE DOOR HANDLE TO EXIT THE VEHICLE, THE CONTACT EXPERIENCED SCRATCHES AND SMALL LACERATIONS DUE TO THE SHARP EDGES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V317000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 105,000.
Structure, Engine, Aug 4, 2014
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE FRONT WHEELS APPEARED TO BE ANGLED INWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE FRONT PASSENGER SIDE OF THE ENGINE CRADLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
Structure, Wheels, Aug 2, 2014
PASSENGER SIDE CRADLE RUSTED THROUGH. DRIVER SIDE IS FINE. RECALL # 089. *TR
Suspension, Structure, Jul 30, 2014
VERY HEAVY RUST ON RIGHT SIDE ,THE SUB FRAME GAVE WAY AND RIPPED THE CV AXLE OUT OF ITS HOUSING. *TR
Structure, May 4, 2014
CHROME ON INTERIOR DOOR HANDLES PEELS AND CREATES LACERATION HAZARD. THE MANUFACTURER ISSUED A RECALL TO REPLACE AFFECTED HANDLES BECAUSE OF A STATED LACERATION HAZARD. THE DEALER REPLACED HANDLES UNDER THE RECALL. HOWEVER, THE REPLACEMENT HANDLES ARE NOT AN IMPROVED PRODUCT AND THE CHROME PEELS LIKE THE ORIGINALS. THE DEALER ONLY ALLOWS ONE REPLACEMENT UNDER THE RECALL, WHICH CREATES A CONTINUING HAZARD TO THE OWNER AND PASSENGERS. *TR
Structure, Feb 23, 2014
BOUGHT CAR USED FROM LOT...CHROME PLATING ON HANDLES PEELING AND CUT YOU IF YOUR NOT CAREFUL. JUST FOUND OUT THERE WAS A RECALL FOR THIS BEFORE I PURCHASED THE CAR. IS THERE ANYTHING I CAN DO? *TR
Structure, Dec 18, 2013
THE INTERIOR DOOR HANDLES OF MY 2003 HYUNDAI SONATA WENT UNDER A RECALL IN JULY 2009 BECAUSE THE CHROME PLATING WAS SPLITTING OPEN AND CUTTING PEOPLE. THREE DOOR HANDLES WERE REPLACED AND ONE WAS REWRAPPED TO FIX THE PROBLEM. IN SEPTEMBER 2013 THE SAME ISSUE AROSE WHEN MY WIFE AND BROTHER-IN-LAW CUT THEIR HANDS ON THE DOOR HANDLES, WHOSE CHROME PLATING HAS AGAIN BEGUN TO SPLIT. HYUNDAI HAS SAID THAT NO REPAIRS WILL BE MADE, SINCE THE HANDLES WERE TREATED AND THE 2009 RECALL HAS FINISHED. *TR
Air bags, Structure, Jun 3, 2013, crash
REAR ENDED THE VEHICLE IN FRONT AT A STOP LIGHT. THE AIRBAGS NEVER DEPLOYED. NOW THE AIRBAG LIGHT IS ON IN THE VEHICLE. REPAIRS ARE $1349.00 REPLACE THE WIRE HARNESS. I NOTICED THIS HAS HAPPENED REPEATEDLY WITH THESE VEHICLES, WHY HAS NOTHING BEEN DONE. THIS IS A SAFETY HAZARD, BUT THE CHROME WEARS OFF THE DOOR HANDLE AND A RECALL IS ISSUED. SOMETHING IS ROTTEN HERE. *TR
Structure, Latches/locks/linkages, Mar 2, 2013
THE CHROME ON THE INTERIOR DOOR HANDLE OF DRIVER SIDE EXHIBITED A CRACK AND SEPARATED. MY WIFE CUT HER FINGER ON THE CRACKED CHROME PLATING. I CONTACTED HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151 AND WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE DOOR HANDLE RECALL (I.E., NHTSA CAMPAIGN ID NUMBER: 09V171000). I DON'T UNDERSTAND HOW ONE VEHICLE CAN BE RECALLED WHILE OTHERS OF THE SAME YEAR AND MODEL ARE NOT. *TR
Structure, Dec 14, 2012
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, HE HEARD A LOUD, ABNORMAL NOISE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE WHEN HE NOTICED THAT THE SUB FRAME WAS FRACTURED. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY CONFIRMED THAT THE FRONT SUB FRAME WAS FRACTURED AND ALSO ADVISED THAT IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 160,000.
Structure, Latches/locks/linkages, Jun 8, 2012
VEHICLE HAD BEEN RECALLED IN 2009 (PE08071) DUE TO DEFECTIVE CHROME ON DOOR HANDLES. THIS VEHICLE HAD BEEN TAKEN TO DEALERSHIP, CHROME WAS REPAIRED AS IT HAD CAUSED A SMALL LACERATION. CHROME IS AGAIN DEFECTIVE, CAUSED LACERATION ON HAND AGAIN TODAY WHEN ATTEMPTED TO OPEN DOOR. THIS OCCURRED ON THE PASSENGER SIDE DOOR WHICH IS VERY RARELY USED. CHROME IS ALSO PEELING OFF OF EMERGENCY BRAKE HANDLE, RISKING FURTHER LACERATION. CONTACTED DEALERSHIP (GO HYUNDAI - 104TH & FEDERAL, WESTMINSTER, CO), DEALERSHIP SAID THIS IS NO LONGER COVERED AS THEY DO NOT WARRANTY THE WORK DONE AS PART OF A RECALL. IN ADDITION, CAR IS TOO OLD FOR IT TO BE COVERED UNDER WARRANTY. CAR DOES CONTINUE TO BE COVERED UNDER WARRANTY FOR POWERTRAIN ONLY. I HAVE NEVER EXPERIENCED THIS TYPE OF PROBLEM ON ANY MODEL OF CAR REGARDLESS OF AGE. THIS APPEARS TO BE UNIQUE TO HYUNDAI. *JS
Structure, May 1, 2012
I TOOK MY CAR IN TO HAVE A FAULTY DOOR HANDLE REPLACED WHICH I CUT MY HAND ON. IT HAD ALREADY BEEN REPLACED ONCE DURING A RECALL. OBVIOUSLY THE SAME FAULTY PART WAS PUT ON AGAIN. I WAS ADVISED THAT I WOULD HAVE TO PAY $125.00 FOR A NEW HANDLE BECAUSE THEY ONLY PERFORM A RECALL ONCE. I THOUGHT THAT RECALL PARTS WERE REPLACED WITH DIFFERENT PARTS THAT ARE NOT FAULTY AND THE PARTS WERE GUARANTEED. I SHOULD NOT HAVE TO PAY FOR THIS SERVICE DUE TO ANOTHER FAULTY HANDLE THAT THEY REPLACED. I NEVER EXPECT TO OPEN MY CAR DOOR AND CUT MY HAND NOR SHOULD I HAVE TO WRAP MY DOOR HANDLE AS THEY SUGGESTED. I AM SO UPSET OVER THIS AND WILL NEVER PURCHASE ANOTHER HYUNDAI AND EVEN HAVE MY CAR SERVICED THERE AGAIN. ALL I AM ASKING IS FOR HYUNDAI TO TAKE RESPONSIBILITY AND REPLACE THIS HANDLE WITH ONE THAT WILL NOT CHIP. *JS
Structure, Jul 19, 2011
NHTSA ACTION # EA08016 MY 2003 SONATA WHICH WAS PURCHASED IN NY OPERATED THERE UNTIL 06/2008 WAS NOT RECALLED UNDER THE ABOVE ACTION #. I FEEL THIS IS A MISTAKE AS THIS CAR IS SHOWING SYMPTOMS DESCRIBED IN THE RECALL # 09V124000. I CALLED HYUNDAI AMERICA WITH NEGATIVE RESULTS. *KB
Structure, Latches/locks/linkages, Jul 18, 2011
CHROME ON INTERIOR - DRIVERS SIDE DOOR HANDLE HAS ERUPTED IN ONE SPOT PRODUCING A PIERCING SHARP NEEDLE-POINT WHICH CAN PIERCE THE FINGER OR HAND WHEN OPENING THE DOOR. CARE IS REQUIRED TO AVOID SKIN PIERCING INJURY. *KB