2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Steering, Sep 24, 2014
THIS VEHICLE HAS BEEN HAVING ISSUES WITH STEERING SINCE AROUND ROUGHLY OCTOBER 2012. THE VEHICLE PULLS LEFT OR RIGHT ON MOST OCCASIONS. I HAVE HAD THIS VEHICLE ALIGNED AT THE HYUNDAI DEALERSHIP AND AT TIRE KINGDOM A NUMBER OF TIMES. THE STEERING STILL GOES TO THE LEFT OR RIGHT EVEN AFTER THE ALIGNMENTS WERE DONE. EVERY TIME I TAKE IT TO HYUNDAI THEY SAY NOTHING IS WRONG WITH THE CAR AND BLAME IT ON ALIGNMENTS MOST OF THE TIME. THE LAST TIME I WENT TO HYUNDAI I COMPLAINED ABOUT THE STEERING STILL PULLING LEFT OR RIGHT EVEN AFTER I HAD JUST ALIGNED IT WITH THEM. THE ONLY CONCLUSION THEY CAN COME TO WAS THAT "I NEED TO KEEP MY HANDS ON THE STEERING WHEEL TO KEEP IT STRAIGHT" THIS VEHICLE YEAR AND MODEL HAS BEEN KNOWN IN THE PAST TO HAVE ISSUES WITH THE STEERING GOING LEFT OR RIGHT ON ITS OWN. I HAVE TAKEN IT TO THE DEALERSHIP A NUMBER OF TIMES AND FINALLY DECIDED TO PUT A CLAIM IN ON THE VEHICLE THROUGH THEY'RE CORPORATE OFFICE. I FEEL THIS VEHICLE IS A DANGER TO MYSELF, MY FAMILY AND OTHERS. A CAR SHOULD BE ABLE TO DRIVE STRAIGHT ON A ROAD EVEN IF YOU ONLY LET THE CAR GO FOR A SECOND. I HAVE ANOTHER VEHICLE THAT DOESN'T HAVE THIS ISSUE AT ALL. I HAVE DOCUMENTATION ON THE TIMES I HAVE TAKEN THE VEHICLE IN AND EXPRESSED THAT THIS CAR WAS NOT SAFE AND HAVE ONLY BEEN TURNED AWAY. IV EXPRESSED THAT IV FELT AT TIMES THAT WHILE THE CAR IS PULLING I HAVE TO USE A CERTAIN AMOUNT OF STRENGTH TO KEEP THE CAR STRAIGHT, THIS SHOULD NOT BE THE CASE WITH ANY VEHICLE ESPECIALLY ONLY BEING 3 YEARS OLD. HYUNDAI DOESN'T FEEL LIKE THERE IS AN ISSUE WITH MY CAR AND I COMPLETELY DISAGREE, THERE HAVE BEEN OTHER CASES WITH HYUNDAI CUSTOMERS THAT HAVE BOUGHT THIS YEAR, MAKE AND MODEL VEHICLE AND HAVE HAD THE SAME ISSUE. I WOULD LIKE THIS TO BE LOOKED INTO BEFORE AN ACCIDENT OCCURS DUE TO THIS STEERING ISSUE. *TR
Steering, Sep 19, 2014
BROUGHT CAR IN TO DEALER FOR RECALLS FOR BRAKE TUBE AND SHIFT LEVER. I RECENTLY NOTICED A KNOCK AND WHAT FELT LIKE A SLIPPAGE IN THE STEERING WHEEL. I BROUGHT IT TO THE ATTENTION OF THE SERVICE REP AND SHE DIAGNOSED IT RIGHT AWAY. SINCE I WAS PAST THE WARRANTY MILEAGE I BROUGHT UP THE EARLIER STEERING ISSUE. SHE ASSURED ME THAT HYUNDAI WOULD PROBABLY COVER IT. TO THE DEALER AND HYUNDAI'S CREDIT THEY DID. THE DEALER REPLACED WHAT IS IDENTIFIED ON MY RECEIPT AS 1-56315-2K000 - FFF FLEXIBLE COUPLING. THEY CODED THE CAUSE AS "63557 FALLING APART REPLACE STEERING COUPLER". I SAW TWO OTHER COMPLAINTS ON THIS SAME ISSUE. ALL 2011 SONATA'S SHOULD BE INSPECTED. *TR
Steering, Sep 17, 2014
CAR TAKEN TO DEALER FOR RECALL WORK CAMPAIGN 122 BRAKE TUBE AND CAMPAIGN 123 TRANSAXLE SHIFT LEVER. DEALER REPRESENTATIVE INSPECTED CAR AND NOTIFIED OWNERS THAT THE STEERING COUPLER WAS FAILING AND NEEDED TO BE REPLACED. REPRESENTATIVE SHOWED US THE PART AND STATED THAT THE MATERIAL THAT IT WAS MADE OF WAS "TOO SOFT" AND THAT THE PART WOULD FAIL AND LEAVE THE CAR "UNSTEERABLE" DURING OPERATION. WE AUTHORIZED THE REPAIR OF THE STEERING FLEXIBLE COUPLING PART 56315-2K000-FFF A $4.41 PART THAT REQUIRED $270.00 IN LABOR TO REPLACE. THIS REPAIR IS NOT COVERED BY HYUNDAI WARRANTY. A SHORT SEARCH ON THE INTERNET REVEALED THAT MANY OTHER SONATA OWNERS ARE NOTICING THE SAME DEFECT IN THE STEERING. AS OWNER OF THIS CAR WE ARE ABLE TO HAVE THIS REPAIR MADE FOR US AND THE MOTORING PUBLIC'S SAFETY. MY FEAR IS THAT OTHER HYUNDAI SONATA OWNERS WILL IGNORE OR NOT NOTICE THE CLUNK OF THE STEERING WHEELS OPERATION BEFORE THIS PART FAILS TRAGICALLY. *TR
Steering, Sep 17, 2014
I RECENTLY TOOK MY VEHICLE BACK TO HYUNDAI IN NEWPORT NEWS, VA AND WAS TOLD BECAUSE MY VEHICLE IS OUT OF WARRANTY THAT I WOULD HAVE TO PAY OVER $500 TO HAVE MY STEERING COUPLING REPLACED WHEN I FIRST BROUGHT THIS TO THEIR ATTENTION IN 2010-2011. MY CAR WAS BUILD IN MAY 2010 AND FALLS UNDER THE SAFETY RECALL BUT BECAUSE MY VIN WAS NOT PART OF THE RECALL I AM NOT COVERED WHICH IS UNACCEPTABLE AND SHOULD NOT HINDER THE LIFE OF MYSELF OR MY DAUGHTER. I HEAR CRANKING AND TICKING EVERY TIME I TURN MY WHEEL AND I HAVE TO DRIVE EXTRA CAREFUL DUE TO FEAR OF MY STEERING WHEEL BECOMING LOCKED. THIS IS UNACCEPTABLE AND UNSAFE. I CONTACTED HYUNDAI MOTOR AMERICA AND THEY SAID I CAN PAY UPFRONT AND FILE A CLAIM FOR REIMBURSEMENT THAT TAKES 4-6 WEEKS TO APPROVE OR DENY BASED ON WHAT THEY FEEL I SHOULD RECEIVE IF I RECEIVE ANYTHING AT ALL. WE SPEND THOUSANDS OF DOLLARS IN REPAIRS ONLY TO BE LET DOWN BY THIS COMPANY. *TR
Engine, Sep 16, 2014
I PURCHASED MY VEHICLE IN APRIL 2012. CAR HAS BEEN SERVICED ONLY BY BRANDON HYUNDAI SERVICE CENTER. LAST SERVICE WAS DONE ON 7/25/2014. ON AUGUST 31ST MY CAR CUT OFF WHILE DRIVING. CAR WAS TOWED TO BRANDON HYUNDAI. ON SEPT 5, I RECEIVED A CALL FROM SERVICE DEPT SAYING DIAGNOSIS FOUND THE ENGINE WAS LOCKED UP. THEY COULDN'T TELL ME WHY BECAUSE IT HAD OIL AND NO LEAKS. IT WOULD HAVE TO BROKEN DOWN TO FIND OUT WHY ENGINE LOCKED UP WHICH WOULD COST ME $500-$600. ALSO, A USED ENGINE WOULD COST ME $6200. ON 9/15/14, I CALLED HYUNDAI CUSTOMER SERVICE AT 12:27PM AND SPOKE TO ESPERANZE. I EXPLAINED TO HER MY SITUATION. SHE ADVISED ME TO CALL BACK WITH ID# AND SPEAK TO A CASE MANAGER. AT 12:29PM, I CALLED BACK AND SPOKE TO CASE MGR MARIATTA. SHE STATED SHE COULD DO NOTHING FOR ME AND REFERRED ME BACK TO THE DEALERSHIP TO HAVE DIAGNOSIS DONE. I EXPLAINED TO HER THAT I DIDN'T HAVE $600 TO PAY FOR DIAGNOSIS. CASE#6878995. SHE STATED THAT MAYBE DEALERSHIP COULD HELP ME WITH SOME ARRANGEMENTS SINCE WARRANTY RECENTLY EXPIRED AND TOLD ME TO HAVE A GOOD DAY. I AM CURRENTLY DRIVING A LOANER CAR. I NEED HYUNDAI TO TAKE RESPONSIBILITY AND PLEASE GET MY CAR REPAIRED OR ANOTHER CAR. THANKS SO MUCH! *TR
Service brakes, Sep 16, 2014, crash
THURSDAY THE 11TH WAS GOING INTO TOWN FOR SOME ITEMS. CAME TO A STOP LIGHT WITH A CAR A HEAD OF ME WHEN THE LIGHT TURNED GREEN WE WENT. THE CAR THAT WAS IN FRONT OF ME MADE A RIGHT HAND TURN I WAS GOING ABOUT 30 TO 35 MPH WHEN I WENT TO APPLIED THE BRAKES THE WOULD NOT GOO DOWN FELT LIKE A BRICK WAS UNDER MY FOOT. FRIDAY THE 12TH WAS LEAVING WORK GOT STOPPED BY A RED LIGHT A AGAIN WHEN THE LIGHT TURNED GREEN I TOOK OFF I WAS GOING ABOUT 35 MPH WHEN I LOOKED TO MY RIGHT THEIR WAS A CAR COMING OFF THE OFF RAMP AND NOT STOPPING WHEN I APPLIED THE BRAKES AGAIN THEY WOULD NOT GO DOWN FELT THE SAME WAY LIKE THERE WAS A BRICK UNDER MY FOOT. HAD TO SLAM INTO THE CURB TO AVOID BEING HIT ON THE SIDE. TOOK CAR TO THE DEALER SHIP THEY SAY THERE'S NOTHING WRONG WANTS ME TO PAY FOR NEW RIM AND TIRE FOR 320 DOLLARS. I HAVE READ A BUNCH OF THE SAME THINGS HAPPENING TO OTHER PEOPLE AND NOTHING HAS BEEN DONE NEEDS TO BE LOOKED INTO BEFORE SOME ONE GETS KILLED. *TR
Electrical system, Sep 16, 2014
MY 2011 SONATA WAS PURCHASE BRAND NEW. AFTER JUST HAVING THE VEHICLE 2 1/2 YEARS I NOTICED THAT I HAD ALREADY ACCUMULATED 48000 MILES. I HAVE NOT WORKED SINCE PURCHASING THE VEHICLE AND I HAVE NOT TRAVELED IN THE VEHICLE. THE FURTHEST ONE WAY THAT I MAY GO IS 10 MILES TO SHOP. I ONLY DRIVE THE CAR 15 DAYS EACH MONTH. I HAVE NOW HAD MY CAR 3 YRS AND 4 MONTHS AND I ALREADY HAVE 69,000 MILES ON IT. WHICH MEANS THAT BETWEEN NOVEMBER 2013 AND TODAY, I HAVE PUT 21000 MILES ON THE CAR. THAT IS FAR FROM RIGHT. I HAVE ONLY PUT ABOUT 5000 - 8000 ON THE VEHICLE, IF THAT MANY. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT I WOULD NEED A CAMERA TO PROVE ANY MECHANICAL ERROR SINCE THEY DIDN'T SEE ANYTHING. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE VEHICLE. THIS IS AFFECTING MY WARRANTY SINCE I HAVE GONE OVER 60000 AND A LOT OF MECHANICAL PROBLEMS WILL NO LONGER BE COVERED. *TR
Air bags, Seat belts, Sep 11, 2014, crash
I WAS REAR ENDED WHILE AT A STOP BY A LARGE TRUCK THAT WAS GOING 40 MPH. MY AIRBAGS DIDN'T DEPLOY, WHICH DIDN'T SURPRISE ME, BUT MY SEATBELT DID NOT PROPERLY ENGAGE. WHEN I WAS REARENDED, I WENT FORWARD AND MY HEAD HIT SOMETHING, POSSIBLE THE STEERING WHEEL. THE SEATBELT FINALLY ENGAGED AND STRAPPED ME BACK TO THE SEAT. DUE TO THE FAILURE OF ENGAGEMENT, AND MY HEAD HITTING AN OBJECT, I SUSTAINED A SUBSTANTIAL CONCUSSION DUE TO THE HEAD TRAUMA AND HAVE POST CONCUSSION SYNDROME WHICH IS GREATLY EFFECTING ME AT HOME AND AT WORK. *TR
Steering, Sep 11, 2014
THERE IS A LOUD CLICKING SOUND WHEN THE STEERING WHEEL IS TURNED TO THE LEFT OR THE RIGHT. IT STARTED SUBTLE (I.E. NOT AS LOUD ). THEN WITHIN A FEW WEEKS, THE CLICKING NOISE IS VERY NOTICEABLE. IT IS LOUD, AND IT OCCURS EVERY TIME IT IS DRIVEN. IT OCCURS IN PARK, AT LOW MPH - AT HIGHER MPH, AS OF NOW, IT SEEMS TO BE THE MORE SUBTLE SOUND. AFTER RESEARCHING, MY 2011 MODEL IS NOT INCLUDED IN A RECALL THAT OVER 100,000 2011 SONATAS ARE IN. HYUNDAI NEEDS TO INCLUDE ALL 2011 SONATA'S IN THE RECALL. IT IS UNFAIR CAR MANUFACTURERS DO NOT INCLUDE ALL MODELS, WHEN NOW IT IS A KNOWN ISSUE WITH THIS VEHICLE (OFFICIAL COMPLAINTS HAVE BEEN MADE BY PEOPLE LIKE MYSELF). RESEARCH SHOWS PEOPLE ARE REPAIRING AT THEIR OWN EXPENSE - AND ALSO MANY CARS ARE IN TERRIBLE ACCIDENTS DUE TO THIS PROBLEM. *TR
Steering, Sep 11, 2014
THE STEERING WHEEL RATTLES ANYTIME IT GOES OVER ANY BUMS, DIPS, CENTER DIVIDERS OR ANY IMPERFECTION ON THE ROAD. THERE IS A RECALL TILL SEPTEMBER 10TH, 2011...MY VEHICLE IS LESS THAN 20 DAYS FROM THE RECALL DATE AND HAS THE SAME IDENTICAL ISSUE. THE RECALL IS STILL AFFECTING OTHER VEHICLES CLOSE TO THE SEPTEMBER 10 THE, 2010. I TRULY NEED HELP FOR THIS, I AM A SINGLE MOTHER WITH NO CHILD SUPPORT FROM THE FATHER, I CAN'T AFFORD TO FIX THIS ISSUE. I AM UNDER STRESS EVERYDAY FOR THE SAFETY OF MY VEHICLE. PLEASE, I AM BEGGING FOR HELP AND WOULD APPRECIATE IF YOU CAN INVESTIGATE HOW CLOSE IN TIME THE MAKE OF MY VEHICLE IS TO THE RECALL DATE. THERE MUST BE A CONNECTION TO THIS RECALL, CONSIDERING THE FACT THAT MY VEHICLE WAS PRODUCED WITHIN 20 DAYS OF THIS RECALL PERTAINING TO REPLACEMENT OF THE STEERING WHEEL COLUMN; UNIVERSAL JOINT SHAFT. PLEASE HELP ME, I AM PLEADING FOR HELP. I APPRECIATE YOU TAKING TIME TO READ THIS AND WOULD TRULY APPRECIATE ALL YOU ASSISTANCE FOR THE SAFETY OF MY CHILD AND MYSELF. *TR
Power train, Sep 10, 2014
I RECEIVED A FACEBOOK MESSAGE FROM HYUNDAI MOTOR AMERICA THAT MY 2011 SONATA HAD BEEN RECALLED UNDER HYUNDAI CAMPAIGN 123/NHTSA CAMPAIGN NUMBER 14V-434 FOR A SAFETY ISSUE WITH THE CABLE CONNECTING THE TRANSMISSION RANGE SWITCH TO THE SHIFT LEVER PIN. I SCHEDULED AN APPOINTMENT WITH RED MCCOMBS HYUNDAI NORTHWEST IN SAN ANTONIO, TEXAS. WHEN I BROUGHT MY SONATA IN FOR SERVICE, THE SERVICE ADVISER, [XXX] , INFORMED ME THAT THERE WAS NO RECALL ON MY VEHICLE. LATER, IN THE MAIL, I RECEIVED AN IMPORTANT SAFETY RECALL, NHTSA CAMPAIGN 14V-434. SO NOW I AM UNSURE WHETHER OR NOT MY HYUNDAI SONATA IS UNDER RECALL. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Sep 8, 2014
CAR STEERING MAKE CLICKING/CLUNKING NOISE WHEN STEERING WHEEL IS TURNED FROM LEFT TO RIGHT WITH AN 5-10 DEGREE PLAY IN THE STEERING WHEEL. NOISE APPEARS TO BECOMING FROM THE STEERING COLUMN JOINTS. THERE IS ALSO A LOUD CLICKING NOISE LIKE THERE IS A LOOSE PART IN THE STEERING COLUMN WHEN GOING OVER BUMPS. THIS NOISE EMITS DIRECTLY FROM THE STEERING WHEEL HOUSING. *TR
Steering, Sep 8, 2014
STEERING COLUMN BEGAN MAKING NOISE WHEN TURNING EITHER DIRECTION. THERE WAS LOOSENESS IN THE COLUMN THAT PROGRESSIVELY BECAME MORE PRONOUNCED OVER TIME. ON SEPTEMBER 4, 2014,I CONTACTED THE LOCAL HYUNDAI SERVICE CENTER BY PHONE AND WAS TOLD THAT MY VIN WAS NOT COVERED IN THE PUBLISHED STEERING COLUMN-RELATED RECALL FOR THE 2011 SONATA. *TR
Electrical system, Sep 3, 2014
MY WIFE AND I CAME OUT OF THE STORE, UNLOCKED THE CAR, PUT THE KEY IN AND NOTHING HAPPENED. NO LIGHTS, NO NOISE, NO CRANK, ABSOLUTELY NO RESPONSE TO TURNING THE KEY. I THEN REMOVED THE KEY, PUT IT BACK IN, AND AGAIN NOTHING. I THEN PULLED KEYS, GOT OUT, LOCKED THE AND THEN UNLOCKED THE CAR AND THEN SUCCESSFULLY GOT THE CAR ON. TODAY, SEPT. 3, MY WIFE HAD THE SAME THING HAPPEN, BUT IT TOOK MUCH LONGER UNTIL SHE COULD GET IT TO GO. *TR
Steering, Sep 1, 2014
STARTING MAY 2014, THE STEERING COLUMN ON MY 2011 SONATA STARTED MAKING CLICKING NOISE WHEN IT WAS TURNED LEFT OR RIGHT. THE NOISE IS GETTING LOUDER OVER TIME. RIGHT BEFORE THE CLICKING SOUND, I COULD FEEL THE STEERING WAS LOSING TRACTION ... LIKE IT WAS DETACHED. THIS HAPPENS WHENEVER I TURNED THE STEERING WHEEL RIGHT OR LEFT LIKE MAKING TURNS. I TOOK IT TO A HYUNDAI DEALER FOR THE STEERING COLUMN PROBLEM; AND I WAS TOLD THE 2011 STEERING COLUMN RECALL WORK HAD BEEN PERFORMED ON MY VEHICLE IN 2011. THE DEALER INFORMED ME THE STEERING COLUMN NEEDED TO BE REPLACED AND THE COST WOULD BE MY RESPONSIBILITY. MY SONATA HAS ABOUT 76K MILES. BASED ON MY INTERNET SEARCHES, THERE APPEARS TO BE MANY COMPLAINTS ABOUT 2011 SONATA STEERING COLUMN PROBLEM. THIS NEEDS TO BE ADDRESSED BY HYUNDAI BEFORE REAL SERIOUS ACCIDENTS OCCUR. *TR
Electrical system, Sep 1, 2014
AFTER STOPPING AND PUTTING VEHICLE IN PARK, ELECTRICAL SYSTEM DOES NOT TURN OFF. I GET A MESSAGE SAYING PUT VEHICLE IN PARK. AFTER SEVERAL ATTEMPTS AT TURNING ENGINE ON AND OFF, CAR SHUTS COMPLETELY OFF. THIS HAS BEEN AN INTERMITTENT PROBLEM FOR ABOUT A YEAR. AT FIRST IT SEEMED TO BE CAUSED BY SOMETHING RESTING AGAINST THE TRANSMISSION LEVER (E.G. A PIECE OF PAPER OF A DVD). NOW, IT SEEMS TO BE INDEPENDENT OF ANY OBJECT RESTING AGAINST IT. *TR
Electrical system, Air bags, Aug 30, 2014
HELLO, I'M NOT SURE IF THIS QUALIFIES, BUT THIS VEHICLE HAS A MAJOR DEFECT IN THE COMPRESSOR KICKING ON FOR AIR CONDITIONING (PER MY OWN EXPERIENCE AND EXAMINING FORUMS OF OTHER USERS). THE A/C DOES NOT COME ON INTERMITTENTLY, ESPECIALLY WHEN THE CAR HASN'T BEEN TURNED ON FOR 3 OR 4 HOURS. THIS CAN BE A MAJOR SAFETY CONCERN IN WARM AREAS. *TR
Power train, Aug 27, 2014
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR REVERSING, THE VEHICLE WOULD JERK AND THE INSTRUMENT PANEL WOULD NOT DISPLAY THE CORRECT GEAR POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SWITCH NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Steering, Aug 26, 2014
WITH CAR RUNNING LOOSENESS IN STEERING COLUMN. THERE IS TSB ON IT BUT IF OUT OF WARRANTY CUSTOMER IS RESPONSIBLE. *TR
Steering, Power train, Equipment adaptive/mobility, Service brakes, Aug 26, 2014
THE GEAR SHIFT GOT STUCK AND MOVE OUT OF PARK.BRAKE LIGHTS DOES NOT WORK WHEN PRESSING BREAK PEDDLE, WHICH RESENTLY ACCURED,THAT IS TO IT BRAKE LIGHTS.ALSO FOUR MONTHS AGO I BEGIN TO HAVE PROBLEMS WITH MY BRAKES. *TR
Engine, Aug 26, 2014
IN THE WINTER ONCE, CAR WOULDN'T START AND IT TOOK A FEW MINUTES TO GET IT STARTED. I BROUGHT IT IN AND THEY SAID IT WAS FINE. IN APRIL IT STARTED MAKING A TERRIBLE NOISE WHILE IDLING AND ACCELERATING. I TOOK IT TO THE DEALER AND THEY CHANGED THE OIL AND THE NOISE WENT AWAY FOR A COUPLE MONTHS. NOISE CAME BACK AND THE ENGINE LIGHT CAME ON. NOW THEY ARE STATING THERE IS SLUDGE IN THE ENGINE AND UNLESS I HAVE PROOF OF ALL MY OIL CHANGES THEY ARE NOT GOING TO HONOR MY WARRANTY. I HAVE CHANGED THE OIL EVERY 3500-6,000 MILES RELIGIOUSLY. I AM NOT SURE HOW THE ENGINE FAILS AT 50,000. I PURCHASED THIS CAR SPECIFICALLY FOR THE WARRANTY AND NOW THEY ARE BACKING OUT. *TR
Steering, Aug 26, 2014
THE STEERING COLUMN FEELS AS THOUGH IT WILL FALL OFF ANY MOMENT AND THE NOISE IS CLUNKING AND RATTLES TERRIBLY WHEN GOING OVER BUMPS OR ANY SLIGHT MOMENT. THIS IS A HUGE SAFETY ISSUE AND COULD CAUSE A FATALITY. *TR
Steering, Aug 16, 2014
I BROUGHT MY 2011 SONATA INTO THE LOCAL DEALERSHIP FOR AN OIL CHANGE. THE SERVICE ASSOCIATE EXPLAINED THAT MY STEERING COLUMN WOULD NEED TO BE REPLACED AS IT WAS MAKING A CLUNKING NOISE WHEN TURNED LEFT OR RIGHT. I INQUIRED AS TO WHAT WOULD CAUSE THIS AND THEY DID NOT KNOW. THEY WROTE UP AN ESTIMATE TO HAVE THE STEERING WHEEL AND COLUMN REPLACED. THEY INSTRUCTED ME TO GET THIS REPAIRED AS QUICKLY AS POSSIBLE AS THIS WAS A SAFETY HAZARD. IF THIS IS INDEED A SAFETY PROBLEM I THINK THAT HYUNDAI NEEDS TO RECALL THESE MODELS AND FIX THEM. *TR
Suspension, Aug 12, 2014
MY WIFE WAS DRIVING THE CAR ABOUT 35MPH AND HEARD A VERY LOUD MECHANICAL SOUND ,SAID LIKE SOMETHING METAL/MAJOR FELL OFF UNDER THE HOOD. SHE PULLED OVER AND LOOKED FOR ANYTHING ON THE SIDE OF THE ROAD THAT SHE THOUGHT LOOKED LIKE IT CAME FROM THE CAR. I HAD THE CAR CHECKED BY HYUNDAI ,BUT NOTHING. I HAVE NOTICED THE CAR PULLS TO RIGHT A BIT, SHE DOES NOT. IT ALSO MAKES A BANG OR POPPING SOUND WHILE BACKING UP SOMETIMES. I HAVE NOT HEARD THAT TILL YESTERDAY. I STARTED LOOKING AROUND ,CHECKING TIRE PRESSURE AND SPOTTED A BROKEN RIGHT FRONT COIL SPRING. THERE IS ABOUT 4" OF THE COIL SPRING MISSING AND NOW IT ALL MAKES SENSE. IT MUST HAVE BROKE OFF ,GOT THROWN BY THE TIRE AND BOUNCED OFF THE BOTTOM OF THE CAR. THANK GOD THIS DID NOT HAPPEN AT HIGH SPEED WITH GRANDKIDS IN THE CAR AND PUNCTURED A TIRE LIKE THE VERACRUZ RECALL. HYUNDAI ADD THE SONATA TO YOUR RECALL LIST ! *TR
Exterior lighting, Aug 11, 2014
LEFT AND RIGHT TAILLIGHT ASSEMBLIES FALLING OUT OF TAILLIGHT HOUSING/CAR BODY. METAL TAILLIGHT BOLTS NO LONGER SECURED IN PLASTIC TAILLIGHT ASSEMBLY. PLASTIC TAILLIGHT HOUSING "CRUMBLING" WHERE TAILLIGHT BOLTS ARE AFFIXED INTO HOUSING. *TR