2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Electrical system, Exterior lighting, Service brakes, Aug 18, 2022
I can’t drive my car in the dark. This has been on going since I bought the car and has just gotten worse. Everytime I turn my lights on all of my rear lights stop working and if I’m driving and the back light stop working my gas peddle also will not let me accelerate until I let my foot off and go back on to it but at this point I have no tail lights or brake lights.. I’ve tried so many things to fix this but this is a serious issue I had another friend who bought the same car and sold it a week later because of the same issue. I also can open my trunk and wiggle the wires and it’s a whole light show back there.
Engine, Aug 16, 2022
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving approximately 60 MPH, the vehicle lost power and the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Engine, Aug 15, 2022
I would like to report a serious Safety Hazard. Hyundai Motor America replaced my 2011 Sonata's defective engine in January 2020. The new engine turned off on its own approximately 20 times without the "Check Engine" light turning on between August 2021 and January 2022. The "Check Engine" light did not turn on until January 24, 2022. I had my car towed to El Cajon Hyundai in August 2021 after the engine turned off on its own while my car was traveling more than 40 MPH. El Cajon Hyundai could not diagnose the cause of the problem in August 2021 because the "Check Engine" light never turned on each time the engine turned off on its own. I had to work when the non-flashing “Check Engine” light finally turned for three days starting on January 24, 2021. The engine turned off on its own approximately 20 more times from January 27, 2021 until July 22, 2022 without the “Check Engine” light turning on. The “Check Engine” light finally turned on again on July 22, 2022, but it was not for Crankshaft Position Sensor. I told the mechanic what my Sonata has been doing since August 2021 after he initially could not diagnose the problem. The mechanic checked the computer again and he was able to locate the Check Engine Light message for the Crankshaft Position Sensor that occurred on January 24, 2022. I paid El Cajon Hyundai $593.71 on July 25, 2022 and July 29, 2022 to replace the Crankshaft Position Sensor. Unfortunately, my car turned off on its own again on July 30, 2022 and August 13, 2022 after the new Crankshaft Position Sensor was installed. My 2011 Hyundai Sonata has been posing a serious safety hazard for me each time I turn the engine on since early August 2021. Hyundai Motor America is ethically and financially responsible for ensuring that my 2011 Sonata is safe to drive. I am also concern that this serious safety hazard may be impacting other Hyundai owners.
Engine, Aug 15, 2022
On March 5, 2020 I was entering a highway and increased my speed a little so I can get into my lane. After I made it into the highway my car lost power in the middle of the road and immediately would not go past 20 mph. I had to drive slowly and get all the way over into another lane and stopped in a nearby neighborhood. I went to not having any dashboard indicators to now a check engine light, oil light, and ABS. I checked my dip stick to see how much oil did I have in my car and I was completely empty but I was not due for an oil change yet. I had to get my car towed to my home. The next day, we tried to let my car rest so it sat. On that Morning, I drove my car maybe 8 minutes up the road to stop at an auto zone place. There weren’t any dashboard lights so I assumed my car was okay. The representative did a diagnostic on my car and he said he didn’t find any problems except I needed my brakes worked on & I didn’t have any oil. He put new oil in my car and told me I should be able to drive it up the road to my mechanic. I let my car run a little with the oil topped off and maybe drove no more than 15 minutes before those previous dashboard lights appeared on my car again and my car stopped power and wouldn’t drive any more than 20 mph. Long story short, I had to get my car towed twice since then. To my mechanic and then to the Hyundai dealership in Gaithersburg, MD. The rep. at the dealership said her mechanic recommended that I get an engine combustion cleaning, a new pcv valve and a oil change because I didn’t have any oil in my car. I told her that was weird because I had put oil in my car from the auto zone place and I believe my car must be leaking oil. Today, August 15th I am still having problems with running out of oil before my oil change mileage and date and I am not having any indicators on my dashboard to alert me. This can cause me to drive around without knowing and my engine can lock. That is a safety issue!!
Engine, Aug 13, 2022
The car started having issues like turn off itself while running and the oil warning lamp lights up. It did that twice then the engine burst on the third time. Oil leaked on the ground in the middle of the freeway, I am lucky I didn't get myself into a bad accident.
Engine, Aug 11, 2022, fire
No warning lights on. Police and Fire department inspected car. Car towed as total lost. Safety was at risk per car caught fire while been driven
Other or unspecified, Engine, Aug 10, 2022
My vehicle has an excessive oil consumption issue that started approximately in September 2021 after I got an oil change and had to put more oil in it after about 2 months when the oil change light went off. I have taken the vehicle to 2 different mechanics and they are unable to find an oil leak. There has been no oil leaking on the ground, no burning smell, no smoke showing, but the oil is somehow being consumed rapidly. The check oil light has not gone off since. I literally have to check the oil level every 2-3 weeks to check the levels. I got another oil change in February 2022 and have had to put 12 quarts in since that time. In July 2022 my car started driving funny with low power issues and the check engine light came on. I had the spark plugs and coil packs replaced. Now I'm dealing with low power on inclines and the catalytic converter now needs to be replaced. The mechanic believes it's due to the excessive oil consumption issue. It's my understanding that several Hyundais have been recalled due to excessive oil consumption issues.
Electrical system, Other or unspecified, Fuel/propulsion system, Aug 7, 2022, fire
While driving the vehicle on the interstate, crossing the expansion joint on an overpass, the check engine light illuminated. Immediately following, smoke began coming from under the hood. Pulled off the side of the road to check, and flames were coming out of the car. Quickly removed what personal items that were possible while the car started becoming engulfed in flames. The car burned until the fire department arrived and put the vehicle out. While we cannot be certain, it is believed that the high voltage wiring chafed and arced leading to the fire. If it wouldn't have been possible to immediately pull to the shoulder, the car would have been engulfed while rolling and could have lead to death. The car is a total loss.
Engine, Jul 30, 2022
Around 174,000 miles, the motor started knocking, the engine blew, metal shavings in oil.
Engine, Jul 30, 2022
Engine knocking. If engine would’ve turned off it could have caused an accident. Yes, problem has been reproduced. Component has been inspected by dealer. No, warnings.
Other or unspecified, Jul 30, 2022
Car shook violently 5 Seconds later shuts off on freeway . Took to dealership 3 times they say nothing wrong with it but coils they swapped out coils and still doing something .
Exterior lighting, Jul 28, 2022
My passenger rear brake light will not come on after car has been in repair shop 11 times to correct issue. They have replaced the bulb, socket, light wiring harness, fuse etc. The brake light will work for a very short time after repair shop, but then go out again.
Power train, Electrical system, Engine, Jul 17, 2022, crash
We broke down in the middle of the highway where there wasn’t a emergency lane available. A another vehicle struck the car in the rear .
Latches/locks/linkages, Jul 15, 2022
The contact owns a 2011 Hyundai Sonata. The contact stated that the exterior door lock button was no longer operative. There was no warning light illuminated. The contact stated that the battery and key fob of the vehicle were replaced; however, the failure persisted. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not been repaired under NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.
Electrical system, Exterior lighting, Service brakes, Jul 10, 2022
The taillight socket is melting disabling the effective use of the brake system to alert other drivers the vehicle is stopping. The light works but can not be reinserted into the given space because it has melted close on the tailight cause my entire tail light to have to be replaced. The light bulb then melted into the trunk space and could have caused a fire but luckily we smelled it and moved the placement. I have almost been rear ending multiple times cause long the oncoming driver to swerve off the road to avoid hitting me because they were not able to see I was stopped. I have been stopped by law enforcement and given a warning thankfully. I have sent a complaint to hyundai and have seen multiple complaints and myself seen multiple sonatas on the road with no tail light/brake light issues. My dealer wants to charge over $600-1000 to repair this imperative issue. There was no indication they were malfunctioning until they had melted into the socket. On both lights. I have read multiple complaints on this same issue. This is an important part of the car that needs to be fixed for driver safety.
Electrical system, Air bags, Vehicle speed control, Jul 10, 2022, crash
A friend borrowed my car to go to the corner store to get me a couple of things while my husband was getting surgery. My friend ended up in a rollover accident after hitting a tree. All recalls were up to date on my vehicle, he stated that no airbags deployed. Now after the vehicle was rolled back over and taken to the tow yard the insurance adjuster was the first to see and the driver airbag had deployed. I was not there I cannot say when the airbag deployed however none of the curtain airbags deployed. Also my friend stated that the car accelerated just before impact he swerved to miss something in the road and ended up rolling the vehicle after hitting the tree. The car should not have been accelerating but it was like the car had a mind of its own. I thought the recall was to fix the air bags. He could have been killed.. no reason these cars are still on the road. Not to mention all of the mechanical issues. And I'm sorry to say that I'm glad my kids weren't in the car.
Engine, Jul 9, 2022, fire
The vehicle has been slowing down and failing to drive. Took it to the mechanic and the vehicle caught on fire. The mechanic said other vehicles had the same issue. When I called Hyundai they said my VIN was not apart of that recall and they can only go off of that. I have a vehicle that has been sitting for a long time unable to use because of engine problems that Hyundai is well aware of.
Exterior lighting, Jul 8, 2022
The contact owns a 2011 Hyundai Sonata. The contact stated that after turning off the vehicle, he and his wife exited the vehicle and both noticed that the brake lights had remained illuminated. The brake lights failed to turn off as designed. The dealer and the manufacturer were both contacted and stated that the VIN was not included in NHTSA Campaign Number: 15V759000 (Exterior Lighting). No additional assistance was provided. The failure mileage was 120,000.
Engine, Jul 6, 2022
My engine seized while I was driving a few miles from home at 104,000 miles. I was told by the mechanic that there was not enough oil in the vehicle and that caused the problem. However, I have never missed a maintenance on this car and it was only 4,000 miles out of warranty. I don't understand how the car could have no oil. I checked and I was just a few hundred miles passed the date for an oil change but I never received any light indicating that oil was a problem and I cannot understand how the car could be using that much oil without me having any prior indication from the car.. just the engine seizing and now I am told the car is toast unless I put in a new engine! I don't see my car on recall but it seems that I have the same problem of many other people and I feel that Hyundai should make this problem right and fix it.
Engine, Jul 5, 2022
Approx. 6/8 While driving car, engine ceases, had towed to mechanic shop, Towne Hyundai dealer advised have car again towed to them. Dealer advised needed oil change receipts for 69,000-90,000 which they received, I had been calling to check status several times. Called 7/1 advising I’m inconveniencing everyone using their car. Was advised they had to now remove valve cover & send pictures, they were waiting for Hyundai’s response but later on Towne left me voicemail they were trying to get me a rental car, none were available but probably on Tuesday they would have better luck. Well got the call today (Tuesday) it was denied for coverage due to maintenance on the vehicle …. So my car which I take great care of I was told there is no one that they could respond to with my dispute! Gave me Hyundai csr service # , I called & was advised when Hyundai denies coverage that is the final decision & there is no dispute & no one else to speak to. I was advised I could call the Better Business Bureau & given the # to call. When this first happened I went on the site where Hyundai was being fined & put my vin to check , it showed I should’ve been art of the recall, now after I’m denied the status changed! I advised the rep at Towne after he said I was denied I was part of that recall & I checked he said I wasn’t, so I feel like things were altered , I took a screenshot of my vin covered, is there anything else I can do or speak to on this, I’m so upset!
Engine, Jul 5, 2022
I was attending a wedding on 7/01/2022 as I was leaving for dropping my child off at the hospital as I was leaving to go change clothes my car had shut off in the middle of the road without no warning of what so ever it started smoking and wouldn't start or do anything for me to get out of the road which could've cause a bad wreck thank God for some gentleman helping me getting out of the road I have had mechanic look at there so many problems he don't know where to begin and I just spent out money fixing my car
Engine, Jul 1, 2022
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 60 MPH, the vehicle vibrated and inadvertently lost motive power while driving. The contact was able to drive safely to the side of the highway. The check engine warning light illuminated prior to the failure. The vehicle was towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was then taken to the dealer however, the mechanic was unable to determine the cause of the failure. The contact stated the air bag warning light had since illuminated. The vehicle was not repaired and was towed back to the residence. The manufacturer was notified of the failure. The approximate failure mileage was 11,000. The consumer stated engine was replaced.
Engine, Jun 29, 2022
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact exited the vehicle safely, and the vehicle was towed to the local dealer. The mechanic was unable to determine the cause of the failure. The contact referenced an unknown recall but stated that the vehicle was not included. The contact had the vehicle towed back to the residence. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Engine, Jun 27, 2022
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 65 MPH, the check engine warning light illuminated and the contact pulled over safely to the side of the road. The contact then restarted the vehicle; however, there was a metallic grinding sound coming from the vehicle. The contact turned off the vehicle and had it towed by AAA to a local dealer. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 159,719.
Air bags, Jun 21, 2022
Air bag lights have come on. Unsure of what the exact issue is until I bring it to the shop.