2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Engine, May 2, 2019
AFTER HAVING THE ENGINE REPLACED UNDER RECALL CAMPAIGN 132 AND 162, THE ENGINE OIL COOLER FAILED ALLOWING HOT MOTOR OIL TO MIX WITH ENGINE COOLANT. THIS IN TURN CAUSED MOST OF THE RUBBER PIPING TO BECOME DISTENDED, CAUSING THEM TO HAVE TO BE REPLACED. ALSO, THE RADIATOR SYSTEM NEEDED TO BE FLUSHED MORE THAN ONCE BECAUSE OF THE DIFFICULTY IN VACATING THE MOTOR OIL FROM THE SYSTEM. MY VEHICLE'S WATER PUMP NEEDED TO BE CHANGED A FEW MONTHS LATER, DUE TO IT FAILING. A PRIVATE MECHANIC STATED THAT THIS WAS MORE THAN LIKELY DUE TO THE HOT MOTOR OIL MIXING IN THE SYSTEM, CAUSING THE SEALS ON THE WATER PUMP TO FAIL. I REPORTED THIS PROBLEM TO THE HYUNDAI DEALERSHIP, AS WELL AS HYUNDAI CORPORATE, AND THEY BOTH STATED THAT THIS PROBLEM WAS NOT COVERED UNDER THE RECALL CAMPAIGNS. I BELIEVE THAT THE FAILURE OF THE OIL COOLER AND WATER PUMP IS DIRECTLY CORRELATED WITH THE REPLACEMENT OF THE ENGINE, AND MY PRIVATE MECHANIC HAS STATED THE SAME. MY VEHICLE WAS IN MOTION ON A HIGHWAY WHEN THESE PARTS FAILED, AND IF I CONTINUED WITHOUT PULLING OVER, IT IS HIGHLY LIKELY THAT THE ENGINE WOULD HAVE CAUGHT FIRE OR SEIZED.
Engine, Apr 29, 2019
OUT OF NOWHERE I STARTED HEARING A KNOCKING NOISE FROM MY ENGINE. MY CAR HAD OIL SO I DIDN'T UNDERSTAND WHY IT WAS KNOCKING. FEW DAYS LATER I WAS LEAVING WORK HEADING HOME AND MY VEHICLE JUST STOP ON THE HIGHWAY. I WAS PRESSING ON THE GAS AND NOTHING DIDN'T HAPPENED. SO I HAD TO PULL OVER; AS I WAS PULLING OVER LIGHT SMOKE WAS COMING FROM UNDER MY HOOD BUT MY CAR WASN'T RUNNING HOT. I SIT THERE 10 MINUTES BEFORE STARTING MY CAR BACK UP. THAT'S WHEN MY CAR WOULDN'T START OVER. I TRIED AGAIN AND IT STARTED BUT WOULDN'T MOVE THE LIGHT ON MY DASHBOARD WHERE BLINKING ON AND OFF FOR NO REASON. PREVIOUS BEFORE ANY OF THIS STARTED I ALSO DID NOT HAVE THE CHECK ENGINE LIGHT NOR OIL LIGHT WAS ON. I HAD MY CAR TOWED THE NEXT DAY TO MY HOME. THAT'S WHEN I HAD A MECHANIC TO COME AND LOOK AT MY CAR. THE FIRST THING HE DO IS CHECK THE OIL SAID MY OIL WAS GOOD. HE DIDN'T UNDERSTAND WHY MY CAR WOULDN'T MOVE. THEN THE MECHANIC STARTED MY CAR UP AND IT MADE AND EVEN LOUDER NOISE WENT FROM LIGHT TAPPING KNOCKING TO SOMETHING UNEXPLAINABLE LIKE THE ENGINE JUST WANTED TO FALL OUT THE BOTTOM. MY MECHANIC HAD ME TO START MY CAR UP ONCE MORE AS HE LOOKED UNDER THE HOOD AGAIN TO SEE WHAT'S WRONG AS HE SAID STOP THE CAR. ALL THE OIL IN MY CAR HAS SPILLED INTO MY DRIVEWAY. THAT'S WHEN HE TOLD ME MY ENGINE HAS BLOWN A ROD.
Electrical system, Apr 28, 2019
I REPLACE LIGHT BULBS ON MY CAR EVERY MONTH IF IT'S NOT THE HEADLIGHTS, IT THE BRAKE OR TAIL LIGHT. I KNOW A FEW PEOPLE WHO OWN SONATAS AND WE ALL HAVE THE SAME PROBLEM. BEING THAT THIS IS AN ISSUE FOR MORE THAN ONE CUSTOMER, INSTEAD OF HYUNDAI MAKING MONEY OFF THEIR MALFUNCTION, THERE SHOULD BE A RECALL ON THE ELECTRICAL SYSTEM DEALING WITH THE LIGHTS. I HAVE ALMOST BEEN RUN INTO AND HIT BY OTHER CARS BECAUSE WE CANNOT SEE EACH OTHER.
Fuel system, Gasoline, Engine, Apr 26, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE REDUCED ENGINE POWER AND CHECK ENGINE WARNING INDICATORS FLASHED. THE MANUFACTURER PROVIDED A PRODUCT ENHANCEMENT CAMPAIGN FOR A SOFTWARE UPDATE PERTAINING TO THE ENGINE. HATFIELD HYUNDAI (1400 AUTO MALL PKWY, COLUMBUS, OH 43228, (855) 627-7144) REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED WITHIN LESS THAN A WEEK. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. WHILE AT THE DEALER, SMOKE APPEARED FROM THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 121,457.
Steering, Electrical system, Engine, Apr 26, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING HIGH SPEEDS, THE STEERING SEIZED AND THE VEHICLE DECELERATED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE DIAGNOSTIC TEST STATED TO REPAIR THE ELECTRONIC CONTROL UNIT. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.
Fuel system, Gasoline, Electrical system, Structure, Engine, Apr 25, 2019, crash, fire
GOOD AFTERNOON, I AM CONTACTING THE CONSUMER AFFAIRS DEPARTMENT REGARDING THE RECALL 180 HYUNDAI IS CONDUCTING A SAFETY RECALL IN THE UNITED STATES TO CONFIRM THE HIGH PRESSURE FUEL PIPE WAS PROPERLY CONNECTED BY HYUNDAI DEALERS TO THE HIGH-PRESSURE FUEL PUMP OUTLET WHEN THE ENGINE WAS REPLACED UNDER RECALLS 132 AND 162. IN COME CASES, DURING THE ENGINE REPLACEMENTS UNDER RECALL CAMPAIGNS 132 AND 162, THE HIGH PRESSURE FUEL PIPE MAY HAVE DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING THE ENGINE REPLACEMENT PROCEDURE, ALLOWING FUEL TO LEAK FROM THE PIPE. HYUNDAI WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE FUEL PIPE, AS NECESSARY, FREE OF CHARGE. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE AT 1-855-371-9460. HYUNDAI'S RECALL NUMBER FOR THIS RECALL IS 180. MY HYUNDAI SONATA LIMITED WAS INVOLVED IN AN ACCIDENT AFTER HYUNDAI HAD JUST REPLACED THE MOTOR AND ON IMPACT THE WHOLE CAR CAUGHT ON FIRE, SO WHAT I AM TRYING TO DO IS FIND OUT DO I NEED TO CONTACT NHTSA IN REGARDS TO THIS MATTER BUT I FEEL THAT MY LIFE, THE PERSON INVOLVED IN THE ACCIDENT WAS TOTALLY AT RISK DUE TO THIS MALFUNCTION AND I AM OUT OF SO MUCH AND WAS PUT IN A VERY HARD FINANCIAL PLACE DUE TO THIS FIRE WHEN IT COULD HAVE BEEN PREVENTED. IF SOMEONE COULD PLEASE CONTACT ME AT [XXX] THANKS, [XXX] VIN #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Exterior lighting, Service brakes, Apr 24, 2019
MY VEHICLES BRAKE LIGHTS CONTINUE TO HAVE ELECTRICAL PROBLEMS. SOMETIMES THE BRAKE LIGHT WORKS, AND SOMETIMES IT DOESN'T.
Electrical system, Service brakes, Apr 19, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE REAR BRAKE LIGHTS REMAINED ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN UNKNOWN LOCAL DEALER DIAGNOSED THAT THE REAR BRAKE PADS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Engine, Apr 18, 2019
CAR ACCELERATES AND THEN STALLS AT HIGH RATE OF SPEED. DEALER SAYS NOT AN ISSUE WITH THE ENGINE AND THEY CANNOT FIND ANYTHING WRONG. ALSO GOES TO VERY HIGH RPM'S, WHILE DRIVING. ASKED ABOUT WHEN HAPPENED. IT HAPPENS ALL THE TIME FOR THE PAST THREE YEARS.
Steering, Apr 16, 2019
THE STEERING COLUMN IS MAKING CLUNKING SOUNDS WHEN TURNING RIGHT OR LEFT AND THE VEHICLE HAS LOST STEERING RESPONSE. MY OWN READING TELLS ME THAT IT IS THE BUSHING IN THE COLUMN, WHICH HAS BEEN WORN DOWN OR BROKEN; LONG STORY SHORT - THIS IS NOT A UNIQUE PROBLEM TO ME. THE VEHICLE UNSAFE TO DRIVE AT THIS POINT.
Power train, Seat belts, Service brakes, Apr 15, 2019
THE ENGINE APPEARS NOT TO PERFORMING CORRECTLY. AND THE BRAKES ARE MAKING A LOUD SOUND. AND THE STEERING WHEEL IS STICKING WHILE DRIVING.
Electrical system, Electronic stability control (ESC), Engine, Apr 13, 2019
I NEVER RECEIVED INFORMATION REGARDING THE RECALLS ON MY HYUNDAI SONATA 2011 VEHICLE. I WAS DRIVING MY HYUNDAI SONATA 2011 ON 4/11/19, GOING ABOUT 60 MILES AN HOUR AND THE CUT SHUT OFF. WAS IN HEAVY CONGESTED TRAFFIC AND I WAS ALMOST REAR ENDED WITH NO CONTROL OF THE HYUNDAI SONATA 2011VEHICLE. MY HYUNDAI SONATA 2011 WAS MOVED TO THE SIDE OF THE ROAD WHERE A TOW TRUCK WAS CALLED. SUBSEQUENTLY, HYUNDAI SONATA 2011WAS TAKEN TO THE HUNTINGTON DEALERSHIP. DEALER INFORMED ME THERE WAS 7 RECALLS OF WHICH I NOT AWARE OF IN REGARDS HYUNDAI SONATA 2011 THIS COULD HAVE BEEN A LIFE THREATEN SITUATION AND HYUNDAI SHOULD NOTIFIED ME OF ALL RECALLS. THIS IS UNACCEPTABLE AND LIFE THREATING TO FAMILY FRIENDS AND COMMUNITY.
Suspension, Electrical system, Exterior lighting, Apr 13, 2019
THE DRIVERS SIDE REAR LIGHT BULBS KEEP ON GOING OUT. HAVE CHANGED THEM ABOUT TEN TIMES IN ONE YEAR! I CANNOT CHANGE THEM ANYMORE AS THE PLASTIC CASING HAS MORPHED BY THE HEAT OF THE FUSE CONNECTOR TO THE BULB! THERE ARE TWO BULBS ROLLING IN THE CASING AS THEY CAME OFF WHEN TRYING TO EXTRACT AND REPLACE. ALSO I HAVE NEVER HAD ANY LIGHTS ILLUMINATE ON MY DASHBOARD, EVEN WHEN MY ENGINE WAS KNOCKING DUE TO SHAVINGS IN ENGINE (THAT WAS REPLACED, THANK YOU). LASTLY, HAD TO REPLACE MY SHOCKS AND STRUTS THIS YEAR AND WAS TOLD BY MECHANIC AT BIG O TIRE THAT THEY CONTACTED HYUNDAI DIRECTLY AS THEY RAN INTO AN ISSUE WITH REPLACING WHAT SHOULD HAVE BEEN CORRECT STRUTS. THEY WERE TOLD THIS PARTICULAR CAR WITH ASSOCIATED VIN HAS THE 'GOOFY' STRUTS!!! I'M SORRY BUT I DIDN'T PAY A GOOFY PRICE FOR THE CAR!
Steering, Apr 11, 2019
STEERING COLUMN BUSHING WORE DOWN OR BROKE MAKING THE STEERING WHEEL LOOSE AND RATTLE AND DECREASE OF STEERING CONTROL
Power train, Air bags, Electronic stability control (ESC), Apr 5, 2019
SHIFTING OF GEARS STARTED SLIPPING AROUND 100K MILES
Engine, Apr 2, 2019
MY ENGINE STOPED WORKING IT MARKS THE OIL LIGHT
Engine, Apr 2, 2019
MY CAR HAD A ENGINE RECALL. HOWEVER, THE RECALL WAS ONLY EXTENDED TO 10 YEARS OF THE DATE AND TO 120,000 MILES ON THE CAR. I BOUGHT THE CAR WITH 115,000 MILES ON THE CAR FROM BAYWAY LINCOLN AND DID NOT RECEIVE ANY PAPERWORK DETAILING ABOUT THE ENGINE RECALL. I TYPED IN MY CAR IN VIN AND A RECALL CAME UP FOR THE PAST, BUT MY CAR IS NOT VALID ANYMORE. HYUNDAI SAYS THAT WILL NOT FIX THE RECALL BECAUSE ITS PASS 120,000 MILES. IF I NEVER RECEIVED ANY PAPERWORK IN THE MAIL FROM HYUNDAI DETAILING ABOUT THE RECALL HOW WOULD I HAVE KNOWN TO GET IT FIXED. I WAS NOT INFORMED ABOUT THIS RECALL AND TWO OTHER RECALLS. NOW, I HAVE TO EITHER BUY A BRAND-NEW ENGINE OR GET A NEW CAR BECAUSE I WAS NOT INFORMED OF THE RECALL AND NOW HYUNDAI REFUSES TO HOLD UP THEIR END. I SHOULD HAVE BEEN INFORMED OF THIS BY HYUNDAI.
Air bags, Other or unspecified, Engine, Mar 31, 2019
I BOUGHT A 2011 HYUNDAI SONATA FOR MY LOCAL DEALERSHIP IN BANGOR MAINE AND THE INGIN IGHT CAME SO THE FIXED IS SAID IT WAS A SMALL LEAK. I DIDN'T HAVE THE CAR FOR A WEEK BECAUSE WORK WAS DONE TO IT. I WAS TOLD IT WAS A TRADE IN. NOW THE TRASMION LIGHT IS ON A AND A LIGHT DAY PASSAGE AIR BAG IS OFF. I HAVEN'T HAVE THE VEHICLE IN MY POSITION FOR MORE THEN 4 DAYS SINCE MARCH 18TH 2019 WHEN I BOUGHT IT. I HAVE BEEN TOLD MANY RECALLS HAVE BEEN ON THIS MAKE A MODEL. I DON'T KNOW IF THIS VEHICLE HAS BEEN SERVICED OR REPAIRED.
Air bags, Mar 30, 2019
AIR BAG LIGHT ON SAFETY ISSUE BEING CHARGED TO LOOK AT AND FIND OUT WHY
Electrical system, Mar 28, 2019, fire
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE DASHBOARD. THE CONTACT PULLED THE VEHICLE OVER AND EXITED AS THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 107,825.
Engine, Mar 27, 2019
MARCH 27, 2019, ABOUT 3:00PM, I WAS DRIVING THROUGH A TRAFFIC LIGHT 25 MPH & THE ENGINE STALLED SHUTTING OFF. WOULD NOT RESTART. AN HOUR LATER THE TOW TRUCK DRIVER TRIED TO RESTART WAS UNSUCCESSFUL.
Engine, Mar 26, 2019
I WAS DRIVING MY CAR DOWN THE STREET AND IT MADE A CLANKING SOUND AND THEN IT JUST TURNED OFF AND WOULDN'T START AGAIN.
Engine, Mar 26, 2019
TAKATA RECALL I WAS DRIVING MY CAR DOWN THE STREET AND IT STARTED MAKING A CLINK SOUND AND THEN IT JUST TURNED OFF AMD IT WOULDNT START AGAIN
Air bags, Mar 26, 2019
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARD SAFETY RECALL NOTICE AND THE DEALERSHIPS INABILITY TO PERFORM THE RECALL REPAIR ON THE VEHICLE. *AS *TR
Suspension, Mar 25, 2019
I WAS DRIVING MY 2011 SONATA AT A SLOW SPEED IN A PARKING LOT WHEN I HEARD THE SOUND OF METAL HITTING THE GROUND UNDERNEATH MY VEHICLE. I WALKED OUT TO FIND A FRACTURED FRONT PASSENGER SIDE SPRING COIL WHICH HAD COMPLETELY SNAPPED OFF. THIS COULD HAVE BEEN CATASTROPHIC HAD THIS HAPPENED ON THE BUSY INTERSTATE WHICH IS WHERE I WAS HEADED. I REALIZE MANY OTHERS HAVE HAD THIS ISSUE WITH THE 2011 SONATA IN "SALT BELT STATES". I AM IN WISCONSIN. THIS DEFECT IS REFERENCED UNDER HYUNDAI RECALL 133, THOUGH I, LIKE MANY OTHERS, HAVE A VIN THAT IS NOT INCLUDED IN THE RECALL, DESPITE THE NUMEROUS INCIDENTS OF THIS HAPPENING WITH VEHICLES OUTSIDE OF THE RECALL VIN RANGE. CLEARLY THESE ARE NOT ISOLATED DEFECTS. THIS IS A POTENTIALLY CATASTROPHIC MANUFACTURING DEFECT THAT COULD EASILY PUNCTURE A TIRE AND RESULT IN DEATH IF IT OCCURS AT A HIGH SPEED. IT IS UNACCEPTABLE FOR THIS PROBLEM TO BE IGNORED BY HYUNDAI. THE RANGE OF VINS AFFECTED BY THIS DEFECT IS LIKELY MUCH BROADER THAN HYUNDAI HAS TAKEN RESPONSIBILITY.