2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Steering, Mar 25, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE CONTACT TURNED THE STEERING WHEEL, IT MADE AN ABNORMAL TAPPING SOUND. AFTER THE STEERING WHEEL WAS TURNED AND THE VEHICLE STRAIGHTENED UP, THE NOISE STOPPED. THE NOISE RETURNED WHEN THE CONTACT TURNED ONTO ANOTHER STREET. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT IT WOULD NOT BE LOOKED AT UNTIL IT WAS DETERMINED IF THERE WAS A RECALL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Engine, Mar 25, 2019
AFTER I HAD MY ENGINE REPLACED PURSUANT TO THE RECALL IN 2017. PRIOR TO 2017 I NEVER HAD A PROBLEM WITH MY CAR. ONCE THEY PUT THE NEW ENGINE IN MY CHECK ENGINE LIGHT CAME ON, THEY REPLACED 4 DIFFERENT PARTS AT DIFFERENT TIMES AND STILL MY CHECK ENGINE LIGHT CAME ON. THEY FOUND THAT THERE WAS A SMALL AREA IN MY HARNESS WIRE THAT A MOUSE HAD DAMAGED. I DROPPED MY CAR OFF IN OCTOBER 2018 TO HAVE THE FRONT AND BACK WIRE HARNESSES REPLACED. SINCE THAT TIME HYUNDAI CANNOT GET THE WIRE HARNESSES DELIVERED TO FIX MY CAR. I HAVE BEEN WITHOUT MY CAR FOR FIVE MONTHS NOW AND HAD NO IDEA WHEN THEY WILL RECEIVE THE WIRE HARNESSES. I HAVE TO DRIVE AN ELANTRA WITHOUT LUMBAR SUPPORT FOR THE LAST FIVE MONTHS, WHICH HAS CAUSED ME BACK PAIN SINCE I HAVE HAD 6 BACK SURGERIES. ADDITIONALLY MY CAR HAS NOT BEEN ABLE TO BE REGISTERED SINCE 2017 SINCE IT WILL NOT PASS SMOG WITH THE CHECK ENGINE LIGHT ON.
Engine, Mar 24, 2019
ALL SERVICE RECORDS INDICATE THAT MY2011 SONATA HAS BEEN WELL MAINTAINED TO THE EXTENT THAT I AM GETTING OFFERS FROM THE DEALERSHIP THAT IT IS NEEDED FOR PARTS. WHILE ON THE WAY HOME FROM A PURCHASE OFFER EVENT ON SATURDAY 3/23/19 AFTER EXITING THE HIGHWAY TO A MAJOR THOROUGHFARE BY A BUSY MALL THE ENGINE COMPLETELY SHUT OFF . LUCKILY I HAD JUST PULLED INTO A TURNING LANE. POLICE HAD TO COME TO STOP TRAFFIC AND PUSH CAR OFF THE ROAD.
Steering, Power train, Air bags, Seat belts, Service brakes, Engine, Mar 22, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE STEERING WHEEL WHEN IT WAS TURNED IN EITHER DIRECTION. IN ADDITION, ALL FOUR TIRES WERE PREMATURELY WORN TO THE POINT THAT THEY MAY NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V434000 (POWER TRAIN), 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), 17V152000 (SEAT BELTS), AND 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT DID NOT RECEIVE ANY RECALL NOTIFICATIONS. THE VEHICLE WAS TAKEN TO PALM SPRINGS HYUNDAI (3919 E PALM CANYON DR, SUITE A, 1-(760) 202-8888) WHERE IT CURRENTLY REMAINED FOR OVER THREE WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,800.
Air bags, Seat belts, Vehicle speed control, Service brakes, Engine, Mar 18, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD DECELERATE WITHOUT WARNING. AN INDEPENDENT MECHANIC RESET THE COMPUTER, BUT THE FAILURE CONTINUED. IN ADDITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE MULTIPLE FAILURES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), 17V152000 (SEAT BELTS), AND 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE CONTACT DID NOT RECEIVE ANY NOTIFICATIONS. THE CONTACT WAS ALSO NOT NOTIFIED OF MANUFACTURER SERVICE CAMPAIGNS: 946 (UNDER BODY CORROSION PREVENTATIVE SERVICE AND SERVICE CAMPAIGN) AND 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Steering, Service brakes, Engine, Mar 17, 2019
TAKATA RECALL: 17V152000 DRIVER SEATBELT, 10V457000/10V426000 STEERING GEAR, 18V137000 AIRBAGS, 10V070000 LATCHES/LOCKS, 13V113000 EXTERIOR LIGHTING, 15V568000 ENGINE, 15V629000 SUSPENSION, 14V434000 POWER TRAIN,15V759000 BRAKE LIGHT,16V190000 STEERING ELEC. POWER, 14V433000 SERVICE BRAKES.
Air bags, Seat belts, Service brakes, Mar 17, 2019, crash
"TAKATA RECALL" ... ON MARCH 16TH 2019 MY WIFE WAS DRIVING WITH A PASSENGER OUR 2011 HYUNDAI SONATA LIMITED WHEN AN ACCIDENT OCCURRED AT A HIGH SPEED THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT HOLD THEM BACK BOTH WERE SEVERELY INJURED THE BRAKES ALSO FAILED TO STOP THE VEHICLE. I AM ATTACHING A PICTURE OF THE VEHICLE AFTER THE ACCIDENT I DO HAVE THE POLICE REPORT HOWEVER THE OFFICER DID NOT MENTION ON THE POLICE REPORT TO MY KNOWLEDGE ABOUT THE AIRBAGS BUT WHEN YOU CONTACT ME I CAN GIVE YOU THE NUMBER OF THE SHOP THAT HAS THE VEHICLE AND THEY CAN VERIFY THAT THE AIRBAGS DID NOT DEPLOY.
Steering, Electronic stability control (ESC), Engine, Mar 14, 2019
2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. PROBLEM WITH IGNITION KEY. THE KEY WILL NOT GO PAST ACC TO THE LOCK POSITION TO ALLOW THE KEY TO BE REMOVED. FOLLOWED DIRECTIONS IN MANUAL TO PUSH THE KEY IN AT ACC POSITION, BUT THE LOCK MECHANISM DOES NOT MOVE. HAPPENS EVERY OTHER DAY. HAVE RESTART THE CAR AND MOVE IT AND TRY THE PROCESS AGAIN TO GET KEY TO MOVE INTO ITS PROPER POSITION (LOCK) TO REMOVE KEY. IMPOSSIBLE SECURITY SITUATION AS CANNOT LEAVE KEY IN VEHICLE. ALSO STABILITY CONTROL LIGHT COMES ON EVERY MORNING., AND CAR STALLS EVERY TIME I MAKE A TURN WHILE DRIVING. THIS IS DANGEROUS. TOOK MY VEHICLE IN TO THE DEALERSHIP WHO CLAIMED THAT ALL RECALL AND CAMPAIGN SITUATIONS HAD BEEN RESOLVED WITH MY VEHICLE.
Air bags, Seat belts, Mar 12, 2019, crash
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S VEHICLE WAS AT A STOP, TWO OTHER VEHICLES WERE INVOLVED IN A CRASH. AS A RESULT, ONE OF THOSE VEHICLES CRASHED HEAD-ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT LATER REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS DAMAGED AND TOWED TO A BODY SHOP. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS REPAIRED BY THE OTHER DRIVER'S INSURANCE COMPANY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS TAKEN TO FOLSOM LAKE HYUNDAI (916-293-4760, LOCATED AT 12530 AUTO MALL CIR, FOLSOM, CA 95630) WHERE THE RECALL REPAIR WAS COMPLETED. THE FAILURE MILEAGE WAS 60,000.
Steering, Mar 12, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOBBLED AND THE STEERING WHEEL SHOOK. THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN WICHITA, KANSAS WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Engine, Mar 12, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Engine, Mar 11, 2019
IN NOVEMBER 2018, WE HAD A RATTLING NOISE DURING LOW SPEEDS, WHICH TURNED OUT TO BE A PROBLEM WITH THE ENGINE (ENGINE SEIZED UP DURING WARM UP INSPECTION BY MECHANIC). THE ENGINE WAS REPLACED FOR FREE DUE TO AN EXTENDED WARRANTY THAT WAS PART OF A RECALL AND SETTLEMENT AGREEMENT WITH HYUNDAI. IN FEBRUARY 2019, THE CHECK ENGINE LIGHT CAME ON, WHICH WAS FOR A DAMAGED CATALYTIC CONVERTER AND COST OVER $2000 TO REPLACE. LAST MONTH, WE RECEIVED A RECALL NOTICE FROM HYUNDAI STATING " HYUNDAI IS CONDUCTING A SAFETY RECALL IN THE UNITED STATES TO CONFIRM THE HIGH PRESSURE FUEL PIPE WAS PROPERLY CONNECTED BY HYUNDAI DEALERS TO THE HIGH-PRESSURE FUEL PUMP OUTLET WHEN THE ENGINE WAS REPLACED UNDER RECALLS 132 AND 162. " WE HAVE AN APPOINTMENT SCHEDULED FOR THIS SERVICE. THERE IS A NEW RECALL FOR OTHER KIA AND HYUNDAI MODELS THAT INCLUDE THE CATALYTIC CONVERTER, BUT IT HAS NOT BEEN INCLUDED FOR OUR MODEL YEAR.
Engine, Mar 10, 2019
MY HYUNDAI SONATA BEGAN INCREASINGLY CONSUMING OIL RAPIDLY FOR A COUPLE MONTHS UNTIL IT GOT TO ME PUTTING IN 1 QUART EVERY 200 MILES!!! THAT DESTROYED THE CATALYTIC CONVERTER, ALTHOUGH THE TECH AT THE DEALER TRIED TO TELL ME IT WAS DUE TO FUEL. EXPERTS AT BOTH THE EXHAUST SHOP AND FORD DEALERSHIP (WHERE I BOUGHT IT USED), REFUTED THAT AND TOLD ME IT WAS DEFINITELY DUE PRIMARILY FROM THE ENGINE CONSUMING WAY TOO MUCH OIL. HYUNDAI REQUIRED ME TO DO 5 OIL CONSUMPTION TESTS AT THEIR DELAERSHIP BEFORE THEY CAN VERIFY AND DOCUMENT THE ENGINE IS HAVING PROBLEMS! BUT IN THE MEANTIME MY ENGINE COULD LIKELY BLOW UP/SEIZE UP, AS THE 2011 HYUNDAI SONATA IS NOTORIOUS FOR THAT AND THEY RECALLED 470,000+ ALREADY!! I ONLY HAVE 3 OIL CONSUMPTION TESTS, AND IT SHOWS 200 MILES PER QUART!! MY CAT CONVERTER IS NOW CLOGGED AND MY CAR LOST POWER. SO NOW IN A CATCH 22 (MAYBE ON PURPOSE?). I CAN'T GET 5 TESTS WITHOUT REPLACING MY CATALYTIC CONVERTER, BUT SINCE ENGINE IS LOSING 1 QUART PER 200 MILES THAT OIL WILL SOON DESTROY ANY NEW CONVERTER I PUT ON WITHIN 1 OR 2 MONTHS, IF NOT LESS!! SO THIS IS RUINING THE CAR, AND I HAVE STARTED A CASE NUMBER WITH CORPORATE HYUNDAI IN CALIFORNIA. THEY HAVEN'T CALLED ME BACK IN SEVERAL DAYS ALL THE WHILE I DON'T HAVE A CAR TO USE. ENGINE BURNING 1 QUART PER 200 MILES OR LESS IS TERRIBLE....ENGINE IS RUINED! AND IT'S NOT SAFE!! AS I HAVE READ SO MANY 2011 SONATA OWNERS TELLING ABOUT THEIR CAR ENGINES SEIZING UP, LOCKING UP WHILE DRIVING 65 MPH ON THE HIGHWAY IN THE MIDDLE LANE!! I HOPE HYUNDAI TAKES RESPONSIBILITY AS I STILL OWE $9,000 ON THIS CAR!
Steering, Electrical system, Air bags, Mar 6, 2019
"POWER ASSIST RECALL/AIR BAG RECALL" THE ELECTRICAL POWER STEERING IN MY CAR HAS CREATED A PROBLEM WHEN DRIVING ON THE INTERSTATE. THE COST TO REPAIR THE CAR IS IN EXCESS OF $1200 NEW AND $600 OR MORE USED. THE ELECTRICAL PANEL IN THE CAR IS NOT COMPLETELY FUNCTIONAL EITHER. I HAVE PROBLEMS WITH POWER WINDOWS AND LOCKS. THERE HAVE BEEN A TOTAL OF MORE THAN 10 RECALLS ON THIS PARTICULAR MODEL VEHICLE. I CANNOT AFFORD TO REPAIR OR PURCHASE ANOTHER VEHICLE. WHEN I INVESTIGATED FURTHER THIS WAS THE LATEST ISSUE LISTED. STEERING:ELECTRIC POWER ASSIST SYSTEM RECALL SUMMARY: HYUNDAI MOTOR COMPANY (HYUNDAI) IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED DECEMBER 11, 2009, TO OCTOBER 31, 2010. IN THE AFFECTED VEHICLES, THE ELECTRONIC POWER STEERING (EPS) CIRCUIT BOARD MAY BE DAMAGED AND RESULT IN A LOSS OF POWER STEERING ASSIST. IN ADDITION THERE ARE SEVERAL AIR BAG RECALLS ON THE VEHICLE. INCLUDING THE FOLLOWING: FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS ARE DISABLED, THERE IS AN INCREASED RISK OF INJURY TO THE VEHICLE OCCUPANTS IN THE EVENT OF A VEHICLE CRASH THAT NECESSITATES DEPLOYMENT OF THESE SAFETY SYSTEMS.
Electrical system, Mar 4, 2019, fire
WAS DRIVING ON THE FREEWAY WHEN WE HEAR A LOUD POP. SUDDENLY THE CAR WOULD NO LONGER ACCELERATE. WE PULLED OVER AND SMOKE WAS COMING OUT OF THE FRONT OF THE CAR. POPPED THE HOOD OPEN AND SOME OF THE WIRES WERE ON FIRE. WITHING 5 MINUTES THE WHOLE FRONT OF THE CAR WAS ON FIRE.
Engine, Mar 1, 2019, fire
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WITHIN WEEKS OF OWNING THE VEHICLE, THERE HAD BEEN MULTIPLE FAILURES. THE VEHICLE HAD A DRASTIC REDUCTION IN SPEED WITHOUT WARNING, THERE WAS A STRONG BURNING ODOR, AND THE VEHICLE STALLED RANDOMLY SEVERAL TIMES. THE VEHICLE HAD TO BE TOWED TO PATTY PECK HONDA (555 SUNNYBROOK RD, RIDGELAND, MS 39157, (601) 957-3400) DUE TO IT STALLING. THE DEALER RECOMMENDED THAT THE VEHICLE BE SERVICED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO WILSON PREMIER HYUNDAI (450 STEED RD, RIDGELAND, MS 39157, (601) 856-6423) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOSS OF OIL THAT REQUIRED THAT THE OIL CONSTANTLY BE REFILLED AND METAL SHAVINGS WERE PRESENT IN THE ENGINE ASSEMBLY. ALSO, THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER WAS REPLACED, BUT THE BURNING ODOR WORSENED. THE DEALER PROVIDED A LOANER VEHICLE, BUT THE CONTACT'S VEHICLE WAS RETURNED UNDER THE GUIDELINES THAT AN OIL CONSUMPTION TEST SHOULD BE PERFORMED EVERY 1,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER AND THE DEALER FAILED TO PROVIDE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Other or unspecified, Feb 22, 2019
THERE IS A RATTLING NOISE IN THE STEERING COLUMN WHEN TURNING THE WHEEL OR WHEN DRIVING OVER A SPEED BUMP/BUMP IN THE ROAD. I WAS INFORMED BY MY MECHANIC THAT IT IS A LITTLE RUBBER PART THAT LOOKS LIKE A BLACK DISC THAT NEEDS TO BE REPLACED...MY MECHANIC SAID IT IS A COMMON ISSUE WITH SONATAS.
Fuel/propulsion system, Feb 21, 2019
WENT IN FOR A RECALL ABOUT MY FUEL SYSTEM LINE AND THEY HAD NO REMEDY TO FIX MY VEHICLE, I RECIEVED NOTICE THERE WAS A RECALL AND SCHEDULED AN APPOINTMENT BUT THEY TOLD ME THERE WAS NO REMEDY AVAILABLE BEEN ALMOST A WEEK AND IM SCARED MY CAR WILL CATCH FIRE AS SAID IN THE RECALL THIS IS A TICKING TIME BOMB.
Power train, Electrical system, Engine, Feb 21, 2019
MY CAR WILL STALL IN THE MIDDLE OF DRIVING. IT HAPPENS MORE FREQUENTLY NOW AND NORMALLY HAPPENS RIGHT AFTER A LEFT OR RIGHT TURN.
Engine, Fuel/propulsion system, Feb 20, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FUEL FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HARBOR HYUNDAI (3720 CHERRY AVE, LONG BEACH, CA 90807, (866) 967-2242) WHERE THE FUEL LINE WAS REPAIRED. THE DEALER ALSO REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Engine, Feb 18, 2019
CAR WON'T DRIVE , ALL MY LIGHTS ARE ON MY DASHBOARD & CAN'T MOVE IT NOWHERE!
Steering, Feb 18, 2019
CLICKING SOUND COMING FROM THE STEERING WHEN DRIVING ON THE HIGHWAY OR ON THE CITY STREET. MILEAGE 142012
Steering, Feb 15, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE STEERING WHEEL. THE FAILURE OCCURRED RANDOMLY AND WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA ACTION NUMBER: PE10035 (STEERING). THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 10V457000 (STEERING), AND 10V426000 (STEERING). HYUNDAI OF SLIDELL (298 E HOWZE BEACH RD, SLIDELL, LA 70461, 1 (866) 965-1472) DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER INDICATED THAT THE MILEAGE WAS TOO HIGH TO REPAIR THE VEHICLE PER AN UNKNOWN STEERING RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Electrical system, Feb 15, 2019
THE BUTTONS ON MY STEERING WHEEL SOMETIMES INTERTWINE WITH OTHER BUTTONS ON MY STEERING WHEEL AND AS I PRESS ONE BUTTON THE OTHER IS ACTIVATED THAT I DID NOT ENGAGE AT ALL.
Electrical system, Wheels, Fuel/propulsion system, Feb 14, 2019
HYUNDAI DEALERSHIP REPLACED ENGINE AND STARTER IN MY 2011 SONATA IN NOVEMBER 2018 GOT CAR BACK RADIO BLUETOOTH USB ELECTRICAL AND AC DIDN'T WORK AND IT CUT OFF ON ME NUMEROUS TIMES AS WELL AS TIRE EXPLODED ON ME THAT THEY 'FORGOT TO TELL ME ABOUT' AND HAVE HAD MORE PROBLEMS CAR DOES NOT RUN AND I CAN'T GET ANY ANSWERS OR SOLUTIONS! I SPENT $500 ON NEW FUEL INJECTOR STILL WON'T RUN! DEALERSHIP IN MONTGOMERY, AL REPLACED ENGINE AND DID SLOPPY WORK AND DIDN'T VALUE MY SAFETY AT ALL! DO I HAVE TO HAVE IT TOWED BACK TO THE SAME DEALERSHIP? DO I HAVE TO PAY FOR TOWING FOR A 3RD TIME THAT IS CLEARLY ON THEM! MECHANIC TOLD ME ELECTRICAL WAS HOOKED UP PROPERLY AND/OR WIRING BURNT WHEN ENGINE SEIZED! ALSO I'VE HAD TO BUY 3 TIRES WHEN MINE WERE FAIRLY NEW BECAUSE THE SPEED WHEEL SENSOR IS PUNCTURING THEM, I'VE SEEN A LOT OF PEOPLE HAVE HAD SAME PROBLEMS IS THEIR A RECALL ON THE SPEED WHEEL SENSOR? I'VE BEEN WITHOUT AWAY TO GO SINCE NOVEMBER & HAVE SPENT MORE MONEY THAN I HAVE TRYING TO GET IT TO RUN & PAYING FOR A CAR THAT DON'T RUN! IM ON DISABILITY & DON'T HAVE MONEY TO CONTINUE PUTTING IN THIS CAR THAT SHOULD RUN AS IT DID PRIOR TO ENGINE SEIZING! IM NO MECHANIC BUT I DON'T KNOW HOW THEY PUT ENGINE & STARTER IN 3 DAYS OR HOW THEY RELEASED MY CAR WITHOUT ANYONE IN SERVICE IN TO GO OVER PAPERWORK OR TELL ME ABOUT THE TIRE STATED ON PAPERWORK 'NEEDS IMMEDIATE ATTENTION TIRE SEPARATED ' THEY SAID THEY FORGOT, TIRE EXPLODED ON ME SO THEY DEFINITELY DIDN'T CARE ABOUT MY SAFETY!! PAPERWORK ALSO STATED WAS TEST DROVE, 'IF IT WAS' AGAIN I DON'T KNOW HOW THEY RELEASED IT! 2ND TIME AT DEALERSHIP THEY WERE SUPPOSE TO CHECK & SEE WHY MY RADIO, BLUETOOTH, USB, AC ELECTRICAL DIDN'T WORK & DID PRIOR TO ENGINE SEIZING! WHEN I PICKED IT UP THEY HAD NO ANSWERS OR SOLUTIONS WHY! BACK AT DEALER WANTS $8,000 FOR PROBLEMS I NEVER HAD TIL THEY WORKED ON IT AND FOR PENDING RECALLS WITH NO REMEDY