2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Other or unspecified, Engine, Apr 28, 2025
I purchased a vehicle from Cash Car Network on 4/3/2025. At the time of purchase, the vehicle's odometer showed a mileage significantly lower than what official records indicated. After purchasing, I reviewed the Carfax report and the vehicle registration history, which documented that the actual mileage was approximately 270,000 miles — much higher than what the odometer displayed. This discrepancy suggests that either the odometer was tampered with or the instrument cluster was switched from another vehicle without disclosure, which violates federal laws related to odometer fraud (49 U.S.C. § 32701 et seq.). Additionally, the vehicle experienced multiple serious mechanical failures shortly after the purchase, affecting its safety and drivability. I have since returned the vehicle to the dealership. I am filing this complaint to report potential odometer fraud, failure to disclose critical vehicle information, and the sale of an unsafe vehicle to a consumer. I am requesting that NHTSA investigate this dealership for possible violations of federal odometer disclosure laws. Supporting documentation, including the Carfax report and registration history, is available upon request.
Engine, Fuel/propulsion system, Apr 18, 2025
I had bought this car off Facebook marketplace after confirming with my dad that it was a good car, when I had finally saved enough. After I took it home the check engine light had come on not too long after, the engine stalls when turning the key, pressing on the brake helps start the engine. Turns out the car was a salvage title and my dad didn’t know that and I didn’t know what that was.
Engine, Apr 4, 2025
Engine just stopped with no warnings or signs. Will not run. Mechanic said motor was locked up
Engine, Apr 3, 2025
On [XXX] my 2011 Hyundai Sonata seized and all lights illuminated on the dash while accelerating on to a busy street. I was able to pull to the side of the road but unable to restart the vehicle. I had it towed to Wesley Chapel Hyundai (27000 Wesley Chapel Blvd., Wesley Chapel, FL 33544) who notified me that there was an oil pan leak which was the possible cause of the engine failing. They corrected that issue and completed an oil change on 3/14/2025. I picked up the vehicle and there were no issues on the drive home which was approximately 11 miles. Then on [XXX] after driving approximately 24 miles to my place of employment, the engine started knocking but I was able to arrive and park with no issues. I immediately turned the vehicle off and contacted the closest dealership to have it towed there which was Courtesy Hyundai (3810 W Hillsborough Ave, Tampa, FL 33614). I informed them that the vehicle was on it's way there and to notify me when it arrived. It wasn't until I called several hours later that they advised me the vehicle was received and that they would be submitting a claim to Hyundai Motors of America for the Engine. I had to continuously call to get updates as no one would contact me. I then was told that HMA was requesting service records. I emailed those records to the service advisor on 3/20/2025. I had not heard anything for about a week so I contacted the Service Manager who stated HMA is requesting additional service records. I asked why I was not informed sooner but was unable to get a real answer. I then forwarded those documents directly to the manager on 3/28/25. I was then notified on 4/1/25 that HMA had denied the claim due to negligence of the motor despite providing the requested documents as well as confirming via Hyundai's website that my vehicle was affected by the Sonata Engine Connecting Rod Bearing Inspection Recall Campaign. I am now being quoted $4059.89 + tax to replace the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine, Mar 21, 2025
From: [XXX] [XXX] [XXX] I have attempted to make a Better Business Complaint against Hyundai Corporate Office Headquarters 10550 Talbert Ave. Fountain Valley, CA 92708-6031 USA, but I am being blocked from filling out a complaint; attempts to make a complaint against the Hyundai Corporation results in being forwarded to a NULLED screen. NO ONE IS ALLOWED TO FILL OUT A BBB COMPLAINT AGAINST THIS BUSINESS! On [XXX] my wife could have been killed when driving her 2011 Hyundai Sonata (VIN [XXX] ) on the highway when her engine stalled out having to take evasive action not to cause an accident. Note my wife is [XXX]. According to a former Hyundai technician at Schmidt Auto Care (285a Hiawatha Trail, Springboro, OH [937] 514-7860 said there is an open recall (T3G) on this vehicle which is for engine replacement. Schmidt Auto care technician said “the oil ports were drilled wrong in the engine causing them to go out after 100,000 miles.” On March 20, 2025 Ian Clemons Service Advisor at Voss Hyundai (766 Miamisburg – Centerville Road, Centerville, Ohio 45459 [937] 428-2416) stated, “From the pictures of the valve cover it is obvious the engine has had the oil changes because it is super clean, but Hyundai is wanting all the oil change records” (which have been lost in a move). And because of it they won’t replace the engine even though Ian Clemons is advocating for it knowing that it is just thing for Hyundai to do. Case ([XXX] Hyundai Customer Care 1-800-633-5151) Hyundai is trying to hide this recall, calling it an extended warranty on the engine and the public needs to be warned knowing my wife could have been killed by this engine defect and Hyundai needs to make this wrong a right. I ask for your help to resolve this matter of public safety. Thank-you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Engine, Feb 23, 2025
UNKNOWN, Makes a disturbing sound upon starting the vehicle like something inside the engine rattling, access oil consumption and burning smell , replaced valve cover gasket, still smelling oil burning
Air bags, Other or unspecified, Feb 17, 2025
Dashboard has large cracks all over it including where the passenger air bag is located. I am concerned about the pieces of plastic flying if the air bag deploys. Also concerned that the cracks could release the air bag at any time, even during normal driving. Dealer only suggested getting a dashboard cover, but that would negate the purpose of the air bag. My research showed that there are many other cases of the happening with Hyundai Sonata's 2011-2014.
Engine, Forward collision avoidance, Feb 4, 2025
Desconocido
Air bags, Jan 15, 2025
Airbag light is on after a clock spring issue. Dealer is stating new airbag is needed for vehicle that has never had an accident. Airbag light was not on prior to clock spring malfunction. Clockspring was repaired, but airbag light remains on.
Other or unspecified, Jan 12, 2025
While Driving sometimes car comes to a slow paste like it wants to stall I have to take my foot off gas paddle and put my foot back on again for car to accelerate and speed up again I am also noticing this when I turn my headlights on while car is driving. Recently had car engine light come on and car had to be towed to a mechanic. Car was fix where light was gone but I am still having the problem with the car wanting to stall while driving.Took it to dealer who said they saw nothing wrong because no check light was on but the problem for me still is there as of this morning 1/12/2024
Engine, Dec 14, 2024
After my car gets going and warms up, the engine has a problem. When it is time for the engine to shift to a higher gear, it makes a revving sound like the clutch has been pushed in and the gas pedal is being pushed. This mostly happens around 25 and 45mph. When you hit the as to make it stop it jerks and sometimes skids. If you take you foot off the gas it stops, but also slows down. When you hit the gas again it jerks again. If you try to speed up to get it to stop, it jerks again and this time pretty badly.
Vehicle speed control, Engine, Dec 7, 2024
When my car is turned on there is a very noticeable shake coming from the engine area. It's not that bad once the car is driving. However, I was driving 40 miles an hour when my check engine light came on, then I was unable to accelerate and my car stalled (it's an automatic car).Once my car started up again, the check engine light was flashing, and I could only drive at like 15-20 miles per hour for my speed. Made it to O'Reilly and had them run the check engine light codes for me and it popped up with the P1326 code regarding the knock signal range/performance. I recently got a check engine light code for a p0449 EVAP vent control valve (it wouldnt allow me to pump gas into the car). I'm unsure if the issues are related but wanted to provide all the details.
Fuel/propulsion system, Dec 7, 2024
I tried pumping gas and the car would not let me pump the gas into the car. I had to hold the the gas pump hose and pull the trigger myself to pump the gas, which would still make the clicking stop noise that stops the pumping of the gas. Then when I started driving, the check engine light came on. Went O'Reilly to test the check engine light code and it popped up with a P0449 code for the evaporative emissions (EVAP) vent control valve.
Steering, Engine, Nov 30, 2024
After taking my mom to the airport the vehicle engine blew up what absolutely no warning at all leave me on the side of the road the key keep getting stuck inside the car
Structure, Nov 19, 2024
The interior and exterior driver side door and driver side rear door handles are no longer functional on this vehicle. This is a well known problem with these vehicles that poses a grave safety hazard. In the event of a fire or accident, it would be impossible to exit or gain access to my vehicle without breaking the side glass. I have spoken to my Hyundai dealer and they agreed that it is a known, dangerous problem, however no TSB or recall has been issued. My only recourse is to pay to have this defect repaired. This is the first vehicle I have ever owned that has had this type of issue.
Seat belts, Engine, Fuel/propulsion system, Nov 14, 2024
My car will randomly shut off while I’m driving. My seatbelt comes undone My door has opened while I was driving down the highway.
Engine, Nov 11, 2024
The car engine seized while driving on the highway.
Electrical system, Oct 30, 2024, fire
The contact owned a 2011 Hyundai Sonata. The contact stated that while her husband was driving at 60 MPH, the instrument panel started flickering, the engine started to rev, and the vehicle stalled. The vehicle veered to the side of the road and was parked. The contact then noticed that there was smoke coming from the vehicle and proceeded to open the hood of the vehicle. Soon after, flames were discovered coming from under the vehicle. The contact and her husband removed all personal items and watched from a safe distance. The fire department arrived at the scene however the vehicle was entirely consumed by the fire. The ambulance also arrived at the scene however no medical attention was provided since there were no physical injuries. The contact and her husband sustained emotional distress due to the incident. A police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Engine, Oct 30, 2024
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine with the check engine warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was restarted; however, the failure recurred. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 15V568000 (ENGINE) because the maintenance records were not provided and the dealer deemed that the vehicle was poorly maintained. The approximate failure mileage was 280,000.
Engine, Oct 30, 2024
Engine consumes oil profusely. 175000miles. Complaint #: [XXX], 8/23/24. Car is not drivable parked. Common complaint. Should have been RECALLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Service brakes, Engine, Oct 29, 2024
Leaking
Air bags, Other or unspecified, Engine, Oct 1, 2024
Car is overheating. Took it to a mechanic They replaced the thermostat but car is still overheating, jerking and so much more. The mechanic wants to charge more to fix it. I got a second opinion from another mechanic and after he reviewed the paperwork from the first mechanic. He searched my vin number and told me to contact this number because my vehicle is on a recall list. So I need someone to contact me about where and how we can get my vehicle fixed.
Air bags, Seat belts, Engine, Sep 25, 2024
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 20 MPH, several unknown warning lights were illuminated. The contact stated while attempting to make a right turn, the steering wheel seized, and the electrical system became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 20V746000 (Engine) nor 18V137000 (Seat Belts, Air Bags). The manufacturer was notified of the failure. The failure mileage was 100,000.
Engine, Sep 25, 2024
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle was experiencing excessive oil consumption. Additionally, the contact stated while driving at various speeds, there was an abnormal sound coming from the engine. The contact stated while driving 40 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact was able to pull onto the median. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The dealer informed the contact that the repair was not covered under warranty because the oil change service records were not available. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 83,000.
Electrical system, Engine, Fuel/propulsion system, Sep 19, 2024, fire
Car spontaneously caught fire while turned on. First smoke started coming from under the hood. Within three - five minutes, the car erupted in flames followed by a minor explosion that burned more than half of the car causing a total loss.