2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Electrical system, Nov 2, 2017
I'VE HAD MY CAR SINCE AUGUST 17TH 2016, EVER SINCE THEN I HAVE REPLACED MY FRONT AND BACK LIGHTS OVER 40 TIMES. NOW THIS HAPPENS WITH ME TURNING MY AUTOMATIC LIGHTS OFF ( IF I'M SAYING THAT RIGHT) OR EVEN WITH LEAVING THEM ON. IT'S SERIOUSLY THE MOST ANNOYING THING EVER. AND YES I'M PUTTING THE LIGHTS IN CORRECTLY EVEN GETTING MECHANICS TO PUT THEM IN AS WELL JUST TO MAKE SURE!!!!!! *LN
Steering, Electrical system, Service brakes, Nov 2, 2017
BRAKE ISSUE,- WHEN I PRESS ON BRAKE PAD THE REAR LIGHT SEEMS TO EITHER GET STUCK MAKING CARS BEHIND ME THINK I AM IN THE STOP MODE OR WILL BE STOPPING SOON, IT COMES ON AND OFF TIME TO TIME OR EITHER STAYS ILLUMINATED. I DID YOUTUBE SOMETHING ABOUT INSERTING A PENNY ON THE SPOT UNDER BREAK PEDEL. ELECTRICAL ISSUE - ME KEY GETS STUCK IN THE IGNITION WHEN THE CAR IS IN PARK POSTION , HOWEVER THE ONLY WAY TO DISLODGE THE KEY IS DISCONNECTING MY BATTERY TO SHUT DOWN THE CAR THEN I CAN TURN THE KEY TO REMOVE IT FROM IGNITION, COULD IT BE MY ANTI-THEFT SYSTEM MALFUNCTIONING? STEERING WHEEL ISSUE - HEAR A CLICK IN THE STEERING COLUMN AS IF SOMETHING HAD LOOSE INSIDE. DOOR HANDLE/ PANEL ISSUE- ON HANDLE AND STEERING WHEEL IS CHIPPING OFF
Air bags, Nov 1, 2017
TAKATA RECALL RECEIVED NOTICE OF RECALL; RECOMMENDED SERVICE LOCATION (DAVE MARSTON MOTORS, MINOCQUA WISCONSIN USA) TOLD ME THAT PARTS WERE UNAVAILABLE AT THIS TIME AND THAT I SHOULD REGISTER TO BE CONTACTED WHEN PARTS BECAME AVAILABLE. VEHICLE IS STATIONARY AT THIS MOMENT.
Air bags, Oct 30, 2017
WHILE DRIVING MY CAR ON SATURDAY I CAME TO A STOP AND THEN NOTICE AFTER HITTING MY BRAKES MY AIRBAG LIGHT CAME ON. THIS CAN BE SCARY THAT I DON'T KNOW IF MY AIRBAGS ARE GOING TO COME OUT ANYTIME WHILE I'M DRIVING OR HITTING MY BRAKES FOR NO REASON.
Electrical system, Air bags, Oct 29, 2017
MY AIRBAG LIGHT CAME ON WITH NO REASON. I DID NOT HIT MY CAR, NOR GOT INTO ANY ACCIDENT AT ALL. I TOOK TO DEALERSHIP WHO CHARGED ME $165.00 FOR DIAGNOSTICS AND ADVISED THAT MY FRONT PASSENGER SEAT AIRBAG MODULE / SENSOR IS BAD AND WILL COST $980.00 IF I WANTED TO GET IT FIXED. I HAVE RECEIVED RECALL NOTICE FROM TK HOLDING THAT STATES MY CAR IS PART OF THE AIRBAG FIX / RECALL BUT DEALER REFUSES TO FIX WITHOUT ALMOST THOUSAND DOLLAR.
Seat belts, Oct 28, 2017
THERE IS NO SOLUTION FOR THE RECALL OF THE SEAT BELTS. I FEEL UNSAFE DRIVING MY CAR WITH THE THOUGHT I WOULD NOT BE PROTECTED FROM IMPACT.
Other or unspecified, Oct 27, 2017
WE PURCHASED A 2011 HYUNDAI SONATA IN 2011. IN JUNE OF 2013 MY WIFE WAS DRIVING WHEN FOR NO APPARENT REASON THE SUNROOF SHATTERED. I CALLED THE DEALER BUT WAS TOLD THAT THE WARRANTY DID NOT APPLY TO THAT SITUATION AND THAT I SHOULD CONTACT MY INSURANCE COMPANY. WE HAD A $500 DEDUCTIBLE COMPREHENSIVE POLICY. WE PAID THE $500 AND THE INSURANCE COMPANY PICKED UP THE BALANCE. TODAY, I READ AN ARTICLE IN THE CONSUMER REPORT MAGAZINE THAT RELATED THAT THIS IS A COMMON PROBLEM SO I THOUGHT I WOULD REPORT THIS INCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Oct 25, 2017
I AM UNABLE TO REMOVE MY KEY FROM THE IGNITION. THE VEHICLE WILL START WITH NO PROBLEM BUT THE KEY WILL NOT COME OUT OF THE IGNITION. I CURRENTLY LEAVE MY KEY IN THE ACC POSITION WHEN PARKED. IT WILL NOT LOCK.
Vehicle speed control, Oct 23, 2017
CRUISE CONTROL FAILS TO DISENGAGE BY REPEATEDLY AND FIRMLY DEPRESSING THE CANCEL SWITCH ON THE STEERING WHEEL. CRUISE CONTROL MUST BE DISENGAGED BY MANUALLY DEPRESSING THE BRAKE PEDAL. UPON HARSHLY HITTING THE WHEEL IN THE GENERAL PROXIMITY OF THE SWITCH IT WILL SOMETIMES BEGIN TO WORK AGAIN RANDOMLY, OTHER TIMES IT WILL NOT FUNCTION AT ALL.
Other or unspecified, Engine, Oct 23, 2017
MY CAR USE TOO MUCH OIL, EVERY WEEK I HAVE TO ADD A QUART IN A HALF OF OIL, THAT IS BECOMING EXTREMELY PRICEY FOR ME AND GETTING OIL CHANGES IS WORTHLESS TO ME BECAUSE IT LIKE I'M WASTING MONEY BY GETTING THEM. IT WOULD ALSO HELP TO HAVE A LOW OIL WARNING LIGHT SHOW UP BECAUSE BEFORE I NOTICED THIS PROBLEM WITH MY CAR I WAS VERY LOW ON OIL GETTING OFF THE HIGHWAY THAT GOD I WAS ONLY BLOCKS AWAY FROM A AUTO PART STORE TO BY SOME MOTOR OIL...THIS REALLY DO SUCK
Air bags, Oct 21, 2017
TAKATA RECALL. I RECENTLY RECEIVED MAIL REGARDING POSSIBLE RECALL OF THE AIRBAG ON MY DRIVER'S SIDE. I CHECKED THE SITE AND IT STATED THERE ARE NO ACTIVE RECALLS FOR MY VEHICLE HIWEVER, I HAVE NOTICED FOR A COUPLE WEEKS THAT THE AIRBAG LIGHT ON MY DASHBOARD HAS BEEN ON. HOW DO I HANDLE THIS?
Exterior lighting, Service brakes, Oct 20, 2017
BRAKE LIGHTS DO NOT WORK WHEN I CUT ON MY LIGHTS.
Air bags, Vehicle speed control, Electronic stability control (ESC), Oct 19, 2017, crash
TUVO UN ACCIDENTE Y FUE DECLARADO PERDIDA TOTAL ,LAS BOLSAS NO EXPLOTARON
Engine, Oct 17, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS NO OIL IN THE ENGINE AND THE ENGINE SEIZED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE HAD ALREADY BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), ALTHOUGH THE CONTACT STATED THAT THE VEHICLE HAD NEVER BEEN SERVICED FOR THAT RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Electrical system, Oct 17, 2017
THE BATTERY DIES EVERY NIGHT. I CUT OFF ALL THE LIGHTS, THE RADIO, AND ETC. YET I CONTINUOUSLY WAKE UP TO A DEAD BATTERY! SOMETHING IS DRAINING MY BATTERY.
Steering, Oct 16, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL CLICKING SOUND WHEN TURNED. THE FAILURE OCCURRED WITHOUT WARNING. ATLANTIC HYUNDAI (193 SUNRISE HWY N SERVICE RD, WEST ISLIP, NY) WAS CONTACTED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,158.
Steering, Suspension, Power train, Engine, Oct 12, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE VEHICLE SPUTTERED, MADE A KNOCKING NOISE, AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27608 (888) 439-5154) WHERE IT WAS DIAGNOSED WITH A FAULTY ENGINE THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). UPON RETRIEVING THE VEHICLE FROM THE DEALER, A CLICKING SOUND WAS HEARD COMING FROM THE STEERING COLUMN AND UNDERNEATH THE VEHICLE. THE DEALER INFORMED THE CONTACT OF A RECALL FOR THE STEERING COUPLER, BUT THE VEHICLE WAS OVER THE MILEAGE AND COULD NOT BE REPAIRED PER THE MANUFACTURER RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING), BUT WAS UNSURE IF THE RECALL WAS SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFFERED THE CONTACT TO HYUNDAI AWARDS TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER INQUIRED OF AN ESTIMATE OF THE REPAIRS. WITHOUT AN ESTIMATE, THE CONTACT QUOATED $500. THE VEHICLE WAS THEN TAKEN TO JOHNSON HYUNDAI OF CARY (5000 OLD RALEIGH RD, CARY, NC 27511(919) 439-2059) WHERE IT WAS DIAGNOSED WITH A STEERING COUPLER AND AXLE FAILURE. THE TECHNICIAN STATED THAT THE AXLE DAMAGE OCCURRED AT THE TIME OF THE ENGINE REPLACEMENT. THE CONTACT CALLED THE MANUFACTURER AGAIN WITH A MORE ACCURATE REPAIR COST OF $800, AND WAS INFORMED THAT THEY WOULD ONLY PAY $500 TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 90,043.
Steering, Oct 10, 2017
CAR WILL JERK WHILE DRIVING AND HAS HEAVY VIBRATION.
Air bags, Oct 9, 2017
AIR BAGS LIGHT TURNED ON ALL OF A SUDDEN AND STAYED ON. NEVER HAD ANY ACCIDENT.
Steering, Oct 9, 2017
STEERING WHEEL COUPLING. I HAVE HAD A CLICKING/CLUNKING SOUND COMING FROM THE STEERING COLUMN FOR MONTHS, IT IS AUDIBLE WHEN YOU ARE SITTING STILL, DRIVING, TURNING, AND WHEN YOU GO OVER 60 MPH, IT IS CAUSING THE STEERING WHEEL TO SHAKE PROFUSELY. I FINALLY GET ONLINE TO RESEARCH WHAT IT COULD BE AND I SEE HUNDREDS OF OTHER COMPLAINTS ABOUT THE EXACT SAME PROBLEM ON THE SAME YEAR MAKE AND MODEL OF MY CAR. IT IS A PART THAT COSTS LESS THAN 3 BUCKS TO REPLACE, BUT OWNERS ARE BEING CHARGED OVER 300 BUCKS TO REPLACE THIS, FOR THE LABOR. IF THIS IS SUCH A WIDESPREAD, WELL KNOWN ISSUE, HOW IN THE WORLD IS THERE NOT A RECALL FOR THIS CHEAP PART? IS IT GOING TO TAKE SOMEONE DYING WHILE DRIVING FOR THIS TO BE REPLACED? THIS IS ABSOLUTELY RIDICULOUS AND THE NHTSA REALLY NEEDS TO STEP IN AND DO SOMETHING ABOUT THIS HIGHWAY ROBBERY THAT HYUNDAI IS GETTING AWAY WITH ON SUCH A WIDESPREAD ISSUE.
Engine, Oct 8, 2017
THIS VEHICLE IS BURNING A QT OF OIL EVERY 500 MILES! I HAVE HAD THE ENGINE RECALL DONE WITH NO ISSUES BUT OIL IS STILL DISAPPEARING. THERE ARE NO PUDDLES NOR ANY ON THE OUTSIDE OF THE ENGINE. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE AND AFTER ALL THE RECALLS AND REPAIRS I'VE DUMPED INTO THIS CAR, I WISH I HADN'T BOUGHT IT.
Exterior lighting, Oct 5, 2017
TAKATA RECALL MY HEAD LIGHTS FLICKER AND GO OUT WHEN EVERY I USE MY BLINKERS TO MAKE A TURN. IF MY HEAD LIGHTS ARE ON AND I DON'T USE MY BLINKERS WHEN I TURN I DON'T HAVE A PROBLEM. I HAPPENS MOSTLY WHEN I USE THE LEFT BLINKER. ALSO, THE LIGHTS ON THE DASH FLICKER AT THE SAME TIME.
Exterior lighting, Oct 2, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AUTOMAX HYUNDAI (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, PHONE NUMBER: (800) 430-4607). THE CONTACT WAS INFORMED THAT THERE WAS AN OPEN RECALL ON THE SEAT BELTS, BUT NOT THE BRAKE LIGHTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,590.
Engine, Sep 30, 2017
I EXPERIENCED A TOTAL ENGINE LOSS IN 2015 WHILE TRAVELLING ON AN INTERSTATE HIGHWAY IN MY 2011 HYUNDAI SONATA. MY MECHANIC DIAGNOSED IT AS AN ENGINE DEBRIS PROBLEM. THIS WAS PRIOR TO HYUNDAI DISCLOSING THAT IT HAD A KNOWN ENGINE DEBRIS FLAW WITH THE ENGINE. RATHER THAN SCRAPPING A FOUR-YEAR OLD VEHICLE, I HAD THE ENGINE REPLACED BECAUSE THE REST OF THE VEHICLE WAS IN GOOD SHAPE. AT THE TIME OF REPLACEMENT NEW 2011 SONATA THETA II ENGINES WERE IMPOSSIBLE TO OBTAIN (BECAUSE OF THE HIGH FAILURE RATE) SO A LOW MILEAGE (53K) USED THETA II ENGINE FROM A DIFFERENT 2011 SONATA WAS OBTAINED BY MY MECHANIC AND INSTALLED IN MY VEHICLE. OBVIOUSLY, THIS OCCURRED BEFORE IT BECAME PUBLIC KNOWLEDGE THAT THE ALABAMA MANUFACTURED THETA II ENGINE HAD INHERENT AND DANGEROUS FLAWS. TRAGICALLY BUT PREDICTABLY THE NEW ENGINE IS NOW EXHIBITING THE SAME SYMPTOMS AS THE OLD ONE. UPON INSPECTION THE ENGINE WAS DIAGNOSED BY MY HYUNDAI DEALERSHIP AS HAVING FAILED THE CAMPAIGN 132 DIAGNOSTIC TEST. HYUNDAI HAS HOWEVER REPEATEDLY REFUSED TO PROVIDE ANY REMEDY TO THIS SECOND ENGINE PROBLEM, SAYING THAT THEY DON'T WANT TO PROVIDE REMEDY BECAUSE THE ENGINE WAS SOURCED FROM A DIFFERENT 2011 SONATA (AND THAT THE ENGINE IS NOT THE ORIGINAL ONE). IT IS UNCONSCIONABLE TO DENY COMPENSATION BECAUSE I HAD THE UNFORTUNATE EXPERIENCE OF BEING THE RECIPIENT OF NOT ONE, BUT TWO ENGINES THAT FAILED DUE TO THE SAME FAULTY DESIGN FLAW. HYUNDAI SHOULD STAND BEHIND ITS FAULTY PRODUCT AND PROVIDE A REMEDY TO THE PROBLEM OF THEIR MAKING.
Power train, Sep 29, 2017
HARD SHIFTING INTO DRIVE AND HARDSHIFTING INTO REVERSE, WHEN VEHICLE IS STATIONARY AND SHIFTING IT INTO DRIVE OR REVERSE. TRANSMISSION HAS BEEN REPLACED 2 TIMES AND PROPLEM PERSISTS.