2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Electrical system, Engine, May 24, 2017
THE CAR SUDDENLY STARTS LOSING POWER AND A READY SIGN STARTS BLINKING, TWO TIMES IT WORKED TO SHUT IT OFF AND BACK ON, LAST TIME IT DIDN'T WORK AND I HAD TO TAKE THE CAR TO THE DEALER AND THEY ARE INVESTIGATING THE ISSUE
Suspension, May 23, 2017
I RECENTLY EXPERIENCED A POSSIBLE RECALL EVENT ON MY 2011 SONATA LIMITED 4CY. THE REAR UPPER CONTROL ARM ATTACHMENT BOLT SHEARED WHILE AT A STOP LIGHT. I WAS STATIONARY AT A STOP LIGHT, THE LIGHT TURNED GREEN AND AS SOON AS I STARTING MOVING THE BOLT SHEARED AND I HEARD A GRINDING NOISE. LUCKILY, THE EVENT DIDN'T HAPPEN WHILE DRIVING ON THE HIGHWAY AT A HIGH SPEED. I LOOKED UP ONLINE TO SEE IF THERE HAS BEEN ANY RECALLS AND I FOUND 'CAMPAIGN TP3 - REAR LOWER CONTROL ARM REPLACEMENT. I THINK THE REAR UPPER ARM SHOULD BE INCLUDED IN THE CAMPAIGN AS THE BOLT SHEAR WAS OUT OF THE ORDINARY AND THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. I STILL HAVE THE REAR CROSSMEMBER THAT WAS REPLACED WITH THE THREADED PART OF THE BOLT STILL IN IT AND THE SHEARED BOLT.
Air bags, Seat belts, May 19, 2017, crash
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT WAS APPROACHING A YELLOW TRAFFIC LIGHT, THE PRECEDING VEHICLE ACCELERATED AND THEN MADE A SUDDEN STOP. AS A RESULT, THE CONTACT REAR ENDED THE OTHER VEHICLE WHILE DRIVING 55 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL UPON IMPACT. THE CONTACT SUSTAINED PAIN TO THE KNEES, ELBOWS, AND MINOR BRUISING. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY REPAIRED THE COLLISION DAMAGES, BUT THERE WAS NO INVESTIGATION AS TO WHY THE AIR BAGS FAILED TO DEPLOY. MONTHS LATER, THE AIR BAG INDICATOR ILLUMINATED AND, A FEW DAYS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V152000 (SEAT BELTS). THE DEALER WAS TO SCHEDULE AN APPOINTMENT AND INDICATED THAT THE CONTACT WOULD NEED TO HAVE A DIAGNOSIS PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS LATER NOTIFIED OF THE CRASH AND RECENTLY STATED THAT THE NOTICE WAS RECEIVED AFTER THE CRASH; THEREFORE, THE CONTACT WAS WAITING TO DETERMINE IF THE MANUFACTURER WOULD ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Engine, May 18, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE LOST POWER AND THE ENGINE STALLED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DIAGNOSIS WAS AWAITING TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,650.
Steering, May 18, 2017
WHEN TURNING THERE IS CLICKING "THUDS" AND "CLICKING" SOUND WHEN MOVING FROM LEFT TO RIGHT. THIS HAPPENS EVERY TIME. I CHECKED ON OTHER FORUMS, A LOT OF USERS WITH SONATA ARE FACING THIS ISSUE.
Steering, May 18, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING IN THE CENTER LANE AT APPROXIMATELY 60 MPH, THE STEERING ABILITY SEIZED AND IT BECAME VERY HARD TO STEER. THE ELECTRONIC POWER STEERING AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE CONTACT MANEUVERED THE VEHICLE TO THE ROAD SHOULDER AND TURNED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Steering, Air bags, Seat belts, May 18, 2017
THE AIRBAG SIGN IS ALWAYS ON. AND SOUNDS FROM THE HANDLE.
Suspension, May 17, 2017
WAS REVERSING OUT OF MY DRIVEWAY AND HEARD METAL CLANK SOUND COMING FROM FRONT PASSENGER SIDE. I THEN KEPT DRIVING DOWN THE BLOCK AND HEARD SOMETHING METAL FALL ON THE ROAD. I GOT OUT AND FOUND A PIECE OF A SPRING. IT HAD RUST ON IT WHERE IT CRACKED OFF. BROUGHT TO DEALER AND THEY SAID IT NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER ANY RECALL. THIS CAR MODEL HAD A RECALL FOR THE SPRINGS (NHTSA CAMPAIGN NUMBER: 15V629000) BUT FOR SOME REASON MY CAR WAS NOT COVERED UNDER THAT RECALL AS PER THE VIN LOOKUP. OBVIOUSLY MY CAR HAS THAT ISSUE, THE ONLY RECAL SIMILAR IS THE UNDER BODY CORROSION RECALL, BUT THEY TOLD ME THAT THIS DOES NOT COVER THIS TYPE OF CORROSION.
Steering, Service brakes, Engine, May 15, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 5 MPH, THE ENGINE STALLED WITHOUT WARNING. ON ANOTHER OCCASION, WHILE THE CONTACT'S DAUGHTER WAS DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. ON ANOTHER OCCASION, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER ON FOUR OCCASIONS. THE VEHICLE WAS AT THE DEALER FOR THREE MONTHS. THE ENTIRE ENGINE WAS REPLACED ALONG WITH OTHER UNKNOWN PARTS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 39,000.
Steering, Electrical system, Seat belts, Service brakes, Engine, May 15, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THERE HAD BEEN MULTIPLE FAILURES CONCERNING THE SIX MANUFACTURER RECALLS THAT THE VEHICLE WAS INCLUDED IN, AND THE CONTACT WAS UNCERTAIN OF WHEN THE DEALER WOULD PROVIDE A REMEDY AND THE PARTS. THE STEERING WHEEL MADE AN ABNORMAL NOISE AND THE ENGINE HAD AN INTERNAL FAILURE, IN WHICH METAL FRAGMENTS WERE RELEASED, AND THERE WAS A LOSS OF OIL. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE OIL TO LOWER AND THE PREMATURE FAILURE OF THE ENGINE. THE ENGINE ASSEMBLY WAS REPLACED BY AN INDEPENDENT MECHANIC. THE DEALER HAD BEEN UNCLEAR AS TO WHEN THE REMEDY AND PARTS WOULD BE AVAILABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 17V152000 (SEAT BELTS), 15V759000 (SERVICE BRAKES, HYDRAULIC), 15V568000 (ENGINE), 14V433000 (SERVICE BRAKES, HYDRAULIC) AND 10V457000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Suspension, Latches/locks/linkages, May 15, 2017
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING HIGHWAY SPEEDS, AN ABNORMAL NOISE COULD BE HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE DOOR LATCHES FAILED, WHICH ALLOWED THE DOORS TO REMAIN OPEN EVEN WHEN THE VEHICLE WAS IN DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCHES AND THE FRONT COIL SPRINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THEY COULD NOT BE OF ANY ASSISTANCE DUE TO THE VIN NOT BEING INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V070000(LATCHES/LOCKS/LINKAGES) AND 15V629000 (SUSPENSION). THE CONTACT WAS INFORMED THAT NHTSA HAD ISSUED OUT THE RECALLS AND THEY WERE REGULATED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Steering, May 14, 2017
PREVIOUSLY REPORTED PROBLEM WITH ELECTRIC POWER STEERING MOTOR-TO-SHAFT COUPLING WEARING OUT PREMATURELY. HAVE RECEIVED AN EXTENDED WARRANTY NOTICE BUT IT HAS ALREADY EXPIRED. ISSUE NOTICED PRIOR TO 100K MILES. DEALER SAID $400 BUT NO SAFETY ISSUE. NOW THEY WILL FIX IT BUT IT IS PAST THE 100K EXTENDED WARRANTY. THIS SHOULD HAVE BEEN A NO-COST RECALL.
Engine, May 12, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE CONTACT HEARD A KNOCKING SOUND IN THE ENGINE. THE CONTACT WAS ADVISED TO BRING THE VEHICLE TO THE DEALER .THE VEHICLE WAS NOT TAKEN TO A DEALER, DIAGNOSED, OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Steering, May 12, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME VERY LOOSE AND MADE A CLICKING NOISE. THE CONTACT IMMEDIATELY TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. ..UPDATED 06/27/17 *BF *AS
Fuel/propulsion system, May 12, 2017
I AM A OWNER OF A 2011 HYUNDAI SONATA AND MY FUEL GAGE FLUCTUATES SHOWING AT TIMES I HAVE GAS AND OTHER TIMES THAT I HAVE NO GAS. MY FUEL TANK ONLY LETS ME PUT IN NO MORE THAN $10 AT ANY TIME. I DO NOT KNOW ANY OWNERS OF THE SAME MAKE AND MODEL TO COMPARE THIS TO.
Air bags, May 11, 2017
AIRBAG INDICATOR LIGHT STAYS ON LEAVING THE SYSTEM INOPERABLE. SAFETY HAZARD
Air bags, May 10, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Suspension, May 10, 2017
E-BRAKE WAS NOT HOLDING ON A SLOPE FOR ABOUT 2-3 DAYS. TOOK TO SERVICE STATION FOR ADJUSTMENT. MECHANIC ADJUSTED E-BRAKE, BUT NOTICED THAT THE LEFT REAR STEERING KNUCKLE WAS CRACKED AND DEEMED IT WAS NOT SAFE TO DRIVE. HAD TO HAVE THE STEERING KNUCKLE REPLACED. TOOK PHOTO OF THE DEFECTIVE PART (ATTACHED). WANT SOME REIMBURSEMENT FOR THE REPLACEMENT OF A PART THAT SHOULD NOT HAVE BEEN CRACKED (ATTACHED INVOICE). THIS VEHICLE HAS JUST UNDER 20,000 MILES ON IT.
Air bags, May 9, 2017
ABOUT A WEEK AGO THE AIRBAG LIGHT CAME ON WHEN I STARTED THE CAR AND AS SOON I BEGAN TO DRIVE IT BLINKED FOR A FEW SECONDS AND NOW WILL NOT GO OFF. THE VEHICLE ODOMETER READS APROXIMATELY 116,000 MILES.
Air bags, May 9, 2017
AIRBAG LIGHT ON ALL THE TIME.
Electrical system, May 9, 2017
I OWN A 2011 HYUNDAI SONATA SE 2.4 LITER SEDAN WHICH I PURCHASED IN MARCH 2011. I HAVE ENCOUNTERED NO ISSUES WITH ENGINE STALLING OR HESITATION. ON SUNDAY, 05/07/17, WITHOUT WARNING, THE VEHICLE (MILEAGE 57,880) WOULD NOT START. THE NEXT DAY, THE VEHICLE WAS TOWED FROM MY DRIVEWAY TO THE PEARSON HYUNDAI DEALERSHIP FOR A $109 DIAGNOSTIC INSPECTION. TUESDAY MORNING TROY, THE SERVICE TECHNICIAN, CALLED TO INFORM ME THAT THE CAR NEEDED A STARTER. THE COST FOR PARTS AND LABOR WOULD BE $650/NEW OR $250/REBUILT. I READ NUMEROUS FORUMS WHERE CONSUMERS REFERENCE STARTER MALFUNCTION AT LOW MILEAGE. CLEARLY, THERE IS AN ONGOING ISSUE WITH THE STARTER ON THIS VEHICLE. THE MANUFACTURER SHOULD TAKE RESPONSIBILITY AND REPLACE THE STARTERS AT NO COST TO THE CONSUMER.
Steering, May 5, 2017
STEERING COUPLER FAILED AT 80K HIGH SPEED CONTROL OF THE CAR IS KNOTCHY AND UNSAFE NO WARRANTY COVERAGE AS IT IS NOT POWERTRAIN
Other or unspecified, May 4, 2017
WHILE I WAS DRIVING MY CAR, THE SHIFT GEAR SWITCH FROM DRIVE TO 1ST GEAR ON IT'S OWN. UNABLE TO MOVE THE GEAR ANYWHERE. IT WAS STUCK ON 1ST GEAR. I COULDN'T PUT IT IN PARK, DRIVE, NEUTRAL OR REVERSE. I TURN THE THE CAR OFF, HOPING TO RESET. THE CAR COMPLETELY STOP AND I WAS UNABLE TO START THE ENGINE NOR REMOVE KEY FROM OUT OF THE IGNITION. TRIED USING THE GEAR SHIFT RELEASE, IT WON'T WORK EITHER. I HAPPEN TO BE LUCKY THAT IT WAS ON A RESIDENTIAL AREA. IF IT HAPPEN 30 MIN BEFORE I WAS ON THE FREEWAY, I WOULD BE IN A MASSIVE ACCIDENT.
Exterior lighting, May 3, 2017
THE BACK DRIVERS SIDE BRAKE LIGHT KEEPS BURNING OUT. THIS HAS BEEN OCCURRING FOR SEVERAL MONTHS AND I HAVE REPLACED THE BULB TOO MANY TIMES TO COUNT. I FINALLY TOOK THE CAR TO THE DEALERSHIP WHO TOLD ME THE WIRING WAS BAD AND CAN CAUSE THE LIGHT TO MELT OR FUSE TOGETHER. I RESEARCHED THIS PROBLEM ONLINE AND NOTE IS A COMMON PROBLEM AMONG THE HYUNDAI CARS. I HAVE 2 KIDS, STILL IN CAR SEATS, AND CAN'T TAKE THE RISK OF THE BRAKE LIGHT WIRES CATCHING FIRE. I AM HOPING THIS ISSUE WILL BE RESEARCHED AND A RECALL IMPLEMENTED.
Air bags, May 3, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED DUE TO THE SERVICE CHARGE FEE. THE MANUFACTURER STATED THAT THE VEHICLE MAY BE INCLUDED IN A RECALL FOR THE AIR BAGS (PERHAPS PERTAINING TO THE CLOCKSPRING). IF SO, THE MANUFACTURER ADVISED THE CONTACT TO CALL THEM AND THEY WOULD SEND SOMEONE TO THE DEALER. CASE NUMBER: 10207834 WAS PROVIDED. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 59,900.