2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Steering, May 3, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING OVER 60 MPH, THE STEERING WHEEL SHOOK, VIBRATED, AND A KNOCKING NOISE WAS PRESENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
Engine, May 1, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Vehicle speed control, Apr 30, 2017
ALL OF A SUDDEN MY CAR IS HAVING AN A PROBLEM WITH ACCELERATING. I WAS DRIVING 40-45MPH AND THE CAR DECILARRATED DOWN TO 30MPH THEN TO 20MPH I STEPPED ON THE GAS PEDAL ALL THE WAY DOWN AND THE CAR SLOWED TO ALMOST A STOP, AND THEN WITH MY FOOT STILL FULLY DOWN ON THE GAS PEDAL THE RPM SHOT TO THE NUMBER 4 AND THE CAR TOOK OFF FROM UNDERNEATH ME IF I HADN'T GOTTEN CONTROL I WOULD HAVE GOTTEN INTO AN ACCIDENT THANK GOD NO ONE WAS IN FRONT OF ME. MIND YOU I HAD JUST LEFT HYNDAI MECHANICS FOR THE 2ND TIME THIS WEEK WITH THE REPORTED PROBLEM AND THEY STILL SAY THEY CAN'T FIND NOTHING WRONG. IT HAPPENED RANDOMLY, BUT IN THE PAST WEEK IN A HALF MORE OFTEN THEN I'D LIKE TO COUNT. IT'S A VERY DANGEROUS SITUATION ESPECIALLY WHEN YOU HAVE A CHILD IN THE CAR AND IT'S FUSTERATING WHEN HYUNDAI TELLS YOU IF IT CONTINUES TO HAPPEN BRING IT BACK, FOR WHAT FOR THEM TO TELL ME THE SAME THING THEY TOLD ME TWICE BEFORE , THE FIRST I WAS TURNING AT A LIGHT THE SECOND ON A HIGHWAY THE 3RD DOWN A RURAL ONE WAY ROAD AND ANOTHER WHILE MAKING A U TURN
Air bags, Seat belts, Apr 29, 2017
REAR SEAT, SEAT BELT/AIR BAG INDICATOR LIGHT STAYS ON. REAR SEAT HEATER SWITCHES ARE ON THE ARMRESTS, PASSENGERS TURN THEM ON THINKING THAT THEY ARE FOR THE WINDOWS. SEAT HEATERS ARE LEFT ON , AND DRIVERS DON'T KNOW IT. CAUSING SEAT BELT INDICATOR SWITCHES NOT TO OPERATE PROPERLY." REAR SEAT HEATERS ARE CONSTANTLY OPERATING.".
Electrical system, Engine, Apr 28, 2017
VEHICLE IN MOTION ON HIGHWAY HEADLIGHTS, INTERIOR DASH LIGHTS START FLICKERING ON AND OFF. HAVE HAD TO REPLACE DRIVER SIDE HEADLIGHT TWICE OWNING THE CAR JUST AT A YEAR. VEHICLE PARKED AT HOME DOORS LOCKED NEIGHBORS COME TO TELL ME IN THE MIDDLE OF THE NIGHT MY LIGHTS ARE ON. LIGHTS DO NOT HAVE THE "AUTO" OPTION. SO THE LIGHTS WERE OFF PRIOR TO LOCKING CAR. THE ONLY LIGHTS LITE AT THE TIME OF NEIGHBORS CONCERN WERE THE YELLOW HAZARD LIGHTS AND TAIL LIGHTS. UNLOCKING AND LOCKING THE CAR SEEMED TO FIX THE ISSUE. BUT THIS ISN'T THE FIRST TIME HAPPENING. ALSO THE IN CABIN DOME LIGHT FLICKERS ON AND OFF IF LEFT ON THE "DOOR" OPTION. SO IT HAS TO BE LEFT ON "OFF". SEEMS TO BE A MAJOR ELECTRICAL ISSUE GOING ON. AS THERE ARE HUNDREDS OF OTHER PEOPLE COMPLAINING OF THE SAME EXACT ISSUE. MOVING ON TO THE ENGINE ISSUE. VEHICLE IN DRIVE AT A RED LIGHT IDLING THE ENGINE WILL JUST STALL OUT OF NOWHERE VEHICLE SEEMS TO JERK AS IF IT WANTS TO TAKE OFF. I FIND MYSELF APPLYING MORE PRESSURE TO THE BRAKE BECAUSE IT SCARES ME. IT NEVER SHUTS OFF COMPLETELY HOWEVER IT DOES THIS SO RANDOM THAT AND ISSUE CAN NOT BE FOUND.
Exterior lighting, Engine, Apr 28, 2017
PURCHASED THIS CAR IN SEPTEMBER 2016,REPLACED REAR DRIVERS SIDE TAIL LIGHT,TWO WEEKS LATER THE SAME TAIL LIGHT BLEW OUT AND I REPLACED IT AGAIN. I HAVE REPLACED THIS SAME TAIL LIGHT EVERY MONTH NOW SINCE I PURCHASED THE CAR. I HAVE ALSO CHANGED THE OIL FAITHFULLY SINCE I PURCHASED THE CAR IN SEPTEMBER OF 2016. THE OIL LIGHT STARTED ILLUMINATING LAST MONTH(MARCH)THEN IT WOULD GO OUT,I HAD THE OIL CHANGED,3 WEEKS LATER THE LIGHT ILLUMINATED AND THE CHECK ENGINE LIGHT ILLUMINATED AGAIN,AGAIN,I HAD THE OIL CHANGED FIRST WEEK OF APRIL.I WAS DRIVING HOME FROM RUNNING ERRANDS,CAR WOULD NOT PICK UP SPEED ON THE INTERSTATE SO I PULLED OFF TO THE SHOULDER GOT OUT CHECKED UNDER THE HOOD BECAUSE THE CHECK ENGINE LIGHT HAD ILLUMINATED AGAIN AND THE CAR HAD A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT,I CHECK THE OIL DIPSTICK,IT WAS BONE DRY,I HAD JUST HAD THE OIL CHANGED MAYBE TWO WEEKS PRIOR. I HAD THE CAR TOWED HOME,PUT A COUPLE OF QUARTS OF OIL IN THE CAR,STARTED IT UP AND IT STALLED OUT IN THE DRIVEWAY. APRIL 26,I HAD IT TOWED TO MY MECHANIC SHOP TO DIAGNOSE THE ISSUE.TODAY APRIL 28,2017 HE TELLS ME THAT THE OIL BEARING IS LOSING OIL PRESSURE AND NOW I NEED A NEW ENGINE.
Engine, Apr 28, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO NOTICED METAL FRAGMENTS IN THE ENGINE. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 10/05/2017*JS
Steering, Exterior lighting, Apr 26, 2017
WHEN DRIVING AT NIGHT DASH LIGHTS FLICKER AND GO OUT INTERMITTENTLY AS WELL AS HEAD LIGHTS FLICKERING. THEN THE HEADLIGHTS COME ON FULL BRIGHT AND CANNOT BE CONTROLLED WITH THE INTERIOR LIGHT DIMMER. NOT A GOOD THING TO HAPPEN AT NIGHT. THIS DOES NOT HAPPEN ALL THE TIME.
Steering, Apr 25, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE MADE AN ABNORMAL KNOCKING NOISE THAT ORIGINATED ON THE DRIVER'S SIDE. THE DEALER DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 99,000.
Engine, Fuel/propulsion system, Apr 24, 2017, fire
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE SEIZED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPM GAUGE NEEDLE WAS IN THE RED. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE AND FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE APPEARED TO BE CAUSED BY FUEL LEAKING INTO THE ENGINE BLOCK. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Other or unspecified, Apr 24, 2017
PRIOR TO THE FOLLOWING DATES, NO PASSENGER HAS BEEN IN MY CAR TO OBSERVE THIS. APRIL 21, 2017; DRIVING FROM KY TO FLORIDA. ATLANTA HAD STRONG RAIN. THE PASSENGER FLOOR BECAME FLOODED. WATER IS POURING IN AT THE MOST LEFT CORNER,UNDER THE GLOVE BOX. ALSO RAINED IN FLORIDA THRU GEORGIA ON APRIL 23 - RETURN TRIP. SAME THING BUT WATER HAS NOW OVERFLOWED FROM THE FRONT TO THE BACK SEAT. WHEN I WAS ASKED ABOUT HOW LONG THIS HAS BEEN HAPPENING, ALL I COULD SAY WAS I NOTICED A LITTLE CONDENSATION ON THE WINDSHIELD DURING WINTER BUT I HAD NO IDEA WHY SO I THOUGHT IT WAS JUST THE COLD TEMPERATURE.
Steering, Apr 24, 2017
IN 2016, THE STEERING COLUMN STARTED RATTLING WHILE DRIVING TO/FROM WORK: CITY STREETS, ABOUT 7 MILES ONE WAY. NO DRIVING ISSUE YET BUT SOMETHING IS BROKEN IN THE STEERING COLUMN. THE HYUNDAI DEALERSHIP LOOKED AND SAID ITS A "COUPLER" THAT'S BROKEN AND... ITS NOT COVERED WITH MY FULL WARRANTY..? ALSO SAID IT COULD POTENTIALLY EFFECT POWER STEERING. HOW CAN IT NOT BE COVERED?
Steering, Apr 23, 2017
WHILE DRIVING MY 2011 SONATA AND TURNING LEFT THE STEERING WHEEL MAKES A LOUD CLICKING SOUND. ALSO STEERING WHEEL MAKES A HORRIBLE LOUD NOISE WHEN DRIVING OVER ROUGH ROADS. IT SOUNDS LIKE IT IS GOING TO BREAK. THIS JUST STARTED A FEW DAYS AGO. I ALSO HAVE A TON OF ROAD NOSE. I HOPE EVERYONE EXPERIENCING THESE SAME ISSUES WILL COMPLAIN TO HYUNDAI.
Engine, Apr 23, 2017
I DROVE MY CAR TO WORK AND IT WAS JUST FINE, WENT TO LEAVE THAT EVENING AND MY VEHICLE STARTED MAKING A CLICKING NOISE AND THEN WOULD NOT CRANK AT ALL. IT THEN POURED LIQUID FROM THE ENGINE AND I KNEW THERE WAS A BAD PROBLEM. I CONTACTED HYUNDAI AND THEY SAID THERE WAS A RECALL ON MY ENGINE AND THAT IT WOULD HAVE TO BE REPLACED BUT IT COULD TAKE MONTHS TO DO THIS. I UNDERSTAND AND AM VERY GRATEFUL FOR THIS BUT I'M A FULL TIME COLLEGE STUDENT AND I HAVE A JOB AND I'M LEFT WITHOUT A VEHICLE. I'VE ASKED ABOUT A LOANER UNTIL MINE IS DONE AND THEY TOLD ME NO BECAUSE I'M NOT 25. I'M JUST OUT OF LUCK AND THEY WILL NOT HELP ME AND SEEM TO BE IN NO HURRY TO GET MY VEHICLE BACK TO ME. I CAN'T RENT ONE BECAUSE I'M TOO YOUNG AND I BOUGHT A $1500 TO GET ME THROUGH AND NOW IT'S NOT WORKING. I NEED SOMEONE TO PLEASE HELP ME!!
Steering, Apr 23, 2017
CAR IS VERY HARD TO STEER STEERING IS STIFF WHEN YOU ARE DRIVING NOT LIKE POWER STEERING.
Air bags, Apr 21, 2017
THE AIR BAG LITE IS ILLUMINATED AND IT WON'T TURN OFF. I HAVE NOT BEEN IN ANY ACCIDENT SO I DON'T KNOW WHY THIS LITE IS ON.
Steering, Apr 20, 2017
STEERING COLUMN RECALL: HAD THE RECALL DONE BY HYUNDAI NEW ROCHELLE. IMMEDIATELY FELT AND HEARD A DIFFERENCE IN THE STEERING (LOOSE CLICKING SOUND WHEN TURNING) AND IMMEDIATELY TOOK IT BACK TO DEALER. I WAS TOLD ALL WAS OKAY AND IT WAS PART OF THE NEW RECALL. SOON AFTER THE CLICKING SOUND WHEN TURNING THE STEERING WHEEL GOT LOUDER AND MY HORN GOES IN AND OUT OR WORKING. WAS TOLD BY ANOTHER MECHANIC (WHEN I WENT TO GET MY WHEELS BALANCED AS THE STEERING WHEEL SHAKING) THAT THEY COULD SEE THE REPLACEMENT FROM THE RECALL BUT THAT THERE SEEMS TO BE TOO MUCH "PLAY" BETWEEN THE GEARS SO THAT THEY DO NOT MEET FLUSH. WAS TOLD IT IS A COSTLY JOB AND SHOULD GO BACK TO THE DEALERSHIP SERVICE DEPARTMENT TO REPORT THE PROBLEM. SEEMS THERE ARE MANY MORE PROBLEMS JUST LIKE MINE FOLLOWING THIS RECALL ALL OVER THE INTERNET.
Steering, Seats, Engine, Apr 18, 2017
I'VE HAD CONSISTENT PROBLEMS WITH MY ENGINE. PROBLEMS RANGE FROM THE CHECK ENGINE LIGHT COMING ON SEVERAL TIMES OVER THE PAST 2 YEARS, TWICE SINCE 2017 STARTED, 2). I'VE COMPLAINED TO THE DEALER ABOUT THE ABNORMAL AMOUNT OF ENGINE OIL THE CAR USES IN LESS THAN 20,00 MILES. 3). ENGINE WILL NOT START, EVEN WHEN THERE IS NO ALTERNATOR OR BATTERY PROBLEM. 4). CAR DOORS LOCK WITH KEY FOB INSIDE. 5) SHAKY STEERING WHEEL, THAT I'VE COMPLAINED ABOUT SINCE I OWNED THE CAR. 4) SEATS ARE SUPPOSE TO BE LEATHER, "LEATHER" IS CRACKING IN THE FRONT AROUND THE BASE OF THE SEAT. (DEALERS SAYS IT'S NORMAL WEAR AND TEAR. I'VE HAD LEATHER SEATS BEFORE AND NONE OF THEM CRACKED).
Engine, Apr 17, 2017
I WAS DRIVINV ANAD WITH NO WARNING AT ALL ALL OF THE DASH LIGHTS CAM ON AND THE CAR STOPPED. I HAD IT TOWED TO SHOP AND WAS TOLD THAT FOR SOMEUNKNOWN CAUSE THE ENGINE SISIZED, A FEW MONTS EARLIER HYUNDAI RECALLED MY VEHICLE FOR METAL IN THE ENGINE. THE DEALER SAID THEY CLEANED IT OUT BUT I WONDER IF THAT IS WHY THE ENGINE SEIZED. I WOULD LIKE THIS LOOKED INTO SINCE I HAVE READ MANY SIMILAR COMPLAINTS ON THIE FORUM. THESE CARS SHOULD BE RECALLED. THIS IS A VERY DANAGEROUS ISSUE
Electrical system, Apr 16, 2017
THE PASSENGER SIDE POWER DOOR LOCK ON MY 2011 HYUNDAI SONATA WITH 40,000 MILES SUDDENLY MALFUNCTIONED. THERE WAS NO SIGN OF ERROR UNTIL IT SIMPLY STOPPED WORKING. IN ORDER TO LOCK THE PASSENGER SIDE DOOR YOU MUST DO IT MANUALLY. YOU MUST ALSO UNLOCK IT MANUALLY AS WELL. THIS IS A PROBLEM BECAUSE THE CAR DOES NOT HAVE A KEY HOLE ON THE PASSENGER SIDE DOOR. IF THE PASSENGER NEEDED TO GET IN THE CAR IN A HURRY IT WOULD BE DIFFICULT AS THE DRIVER WOULD HAVE TO ENTER FIRST AND REACH ACROSS TO UNLOCK THE PASSENGER SIDE DOOR MANUALLY. ALSO, IT MAKES IT DIFFICULT TO SECURE THE VEHICLE BECAUSE THE DRIVER MUST REACH ACROSS THE VEHICLE TO LOCK IT WHENEVER LEAVING THE VEHICLE.
Air bags, Apr 16, 2017
AIRBAG WARNING LIGHT IS ILLUMINATED.
Steering, Apr 14, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING BETWEEN 45-60 MPH, A KNOCKING NOISE WAS HEARD FROM THE STEERING COLUMN AND THE STEERING WHEEL FELT LOOSE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Steering, Apr 13, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH AND GOING OVER A BUMP, THE STEERING WHEEL BECAME LOOSE AND THERE WAS AN ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON TWENTY OCCASIONS IN ONE WEEK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS REPAIRED FOR THE FAILURE BACK IN 2011 AND COULD NOT REPAIR IT UNDER THE SAME RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Steering, Electrical system, Apr 12, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS OPERATED, THE STEERING COLUMN MADE AN ABNORMAL CLICKING SOUND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR AN OIL CHANGE AND FRONT WHEEL ALIGNMENT. THE CONTACT WAS INFORMED THAT THE ALIGNMENT COULD NOT BE PERFORMED. THE TECHNICIAN WAS INFORMED THAT THE ERROR IN THE SOFTWARE FOR THE POWER STEERING CAUSED AN ERROR IN THEIR SYSTEM; THEREFORE, AN ALIGNMENT COULD NOT BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TECHNICIAN STATED THAT THE VEHICLE FELL UNDER NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Engine, Apr 12, 2017, fire
SHORTLY AFTER HEARING A SOUND LIKE A WORN BELT WHILE DRIVING I CALLED THE DEALER/AUTO-SHOP FROM THE VEHICLE AND INFORMED THEM THAT I WOULD BE BRINGING THE VEHICLE IN IMMEDIATELY, APPROXIMATELY 10 MILES DISTANCE. ROUGHLY 1 MILE FROM THE DEALERSHIP THE VEHICLE BEGAN LOSING POWER AND I PULLED TO THE SIDE OF THE HIGHWAY, WHILE CALLING FOR A TOW-TRUCK A PASSING MOTORIST STOPPED AND INFORMED ME THAT 'YOUR CAR IS ON FIRE.' I EXITED THE VEHICLE AND THEN I SAW FLAMES COMING FROM THE ENGINE COMPARTMENT. AT THAT TIME THE LOCAL PD ARRIVED AND CALLED FOR A FIRE TRUCK. AFTER THE FIRE DEPARTMENT EXTINGUISHED THE FIRE THE VEHICLE WAS TOWED THE LAST MILE TO THE DEALERSHIP.