2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,557 reports, newest first.
Steering, Mar 8, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT IT TOOK GREATER EFFORTS TO STEER THE VEHICLE AND WHEN THE STEERING RESTORED, THE VEHICLE JERKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Power train, Fuel/propulsion system, Mar 8, 2016
BOYFRIEND'S VEHICLE. CHECK ENGINE LIGHT CAME ON AND THE CODE P0087 WAS NOTED BY THE OBDII (FUEL RAIL PRESSURE LOW) MECHANIC ORIGINALLY STATED THAT THIS WAS AN "INTERMITTENT" PROBLEM AND THE WHOLE SYSTEM WOULD HAVE TO BE REPLACED AT + $1200. THIS DIDN'T MAKE SENSE TO HIM SO HE ASKED TO BE SHOWN EXACTLY WHERE THE PROBLEM WAS LOCATED, AND WHAT PART WAS CAUSING THE PROBLEM. THE MECHANIC COULD NOT GIVE HIM AN ANSWER. "IT'S AROUND THIS AREA" HE REPLIED AS HE WAVED ACROSS THE CENTER OF CAR. HE WENT TO ANOTHER MECHANIC AND ANOTHER AFTER THAT. ONLY CONSISTENCY HAS BEEN THE LACK OF KNOW HOW TO FIX THIS PROBLEM. IN THE MEANTIME, HIS OIL IS THICKENING AND DARKENING, AND HIS FUEL IS NOT GIVING HIM THE MILEAGE IT SHOULD. IT SEEMS THE ONLY ASSISTANCE ANYONE WANTS TO GIVE REVOLVES AROUND REPLACING THE WHOLE SYSTEM, YET THE SERVICEMEN THEMSELVES ADMIT THAT THEY ARE UNCERTAIN THAT THIS AVENUE FOR REPAIR IS NECESSARY. NONE OF THEM CAN OFFER US A REPAIR OR REPLACEMENT OF THE SENSOR ITSELF. FINALLY, ONE MECHANIC ADVISED US THAT UNDER THE P0087 ERROR CODE THE FOLLOWING COULD BE CAUSING THE ENGINE LIGHT TO COME ON: 1. WEAK FUEL PUMP, CLOGGED FILTER OR SCREEN, RESTRICTED FUEL SUPPLY LINE 2.FAULTY FUEL PUMP DRIVER MODULE 3.FAULTY FUEL PRESSURE SENSOR. UNFORTUNATELY, THIS MECHANIC IS A STUDENT AND NOT CERTIFIED TO PERFORM REPAIRS. I VERIFIED HIS OPINION THRU OBDCODES.COM BUT WAS QUICKLY DISILLUSIONED BECAUSE AGAIN, NO ONE IS WILLING TO CHECK THESE CAUSES INDIVIDUALLY. FINALLY MY BOYFRIEND WAS TOLD TO JUST BUY A CAN OF AIR SPRAY TO BLOW OUT ANY SURROUNDING DUST AND THEN JUST LET HIM 'RESET' THE CHECK ENGINE LIGHT AND SEE HOW LONG IT STAYS OFF. I KNOW THAT THIS IS WRONG AND HAVE FOUND A REPAIR GUIDE FINALLY. BUT,I ALSO NOW FIND SERVICE BULLETIN NO.: TSB-15-01-010 COMPONENT(S): ENGINE NHTSA ID NUMBER: 10058132 THAT SEEMS TO BE ABOUT THIS ISSUE. HOW DO WE RESOLVE THIS PROBLEM ALREADY?
Power train, Vehicle speed control, Mar 7, 2016, crash
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. ON A SEPARATE OCCASION, THE FAILURE RECURRED AND THE VEHICLE SIDESWIPED A TREE. THERE WERE NO INJURIES IN EITHER CRASH NOR WERE POLICE REPORTS FILED. THE UNINTENDED ACCELERATION RECURRED SPORADICALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 04/29/16*LJ *TR
Engine, Mar 6, 2016
NOV. 2014 WHILE ACCELERATING DOWN THE HIGHWAY AT 70MPH THE MOTOR OF MY 2012 SONATA SUDDENLY SEIZED WITHOUT WARNING. NARROWLY AVOIDING AN ACCIDENT! AFTER HOURS ON THE SIDE OF THE RODE IT WAS FINALLY TOWED TO THE LOCAL DEALERSHIP WHERE THE CAR WAS PURCHASED. NOTE THIS HAPPENED AT 104,000 MILES, HYUNDAI CERTIFIED MECHANICS STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THE"SEIZED ENGINE" WAS DUE TO LACK OF MAINTENANCE (WHICH WAS A BLATANT LIE) THEY INFORMED US THAT IT WOULD COST BETWEEN 5-6K FOR A NEW ENGINE OR OFFERED TO BUY THE CAR FOR A FRACTION OF WHAT WAS OWED ON IT; WHICH WAS A JOKE. AFTER MONTHS OF THE CAR SITTING IN MY YARD AND DOING NON-STOP RESEARCH, I NOTICED THAT THERE WERE OTHER PEOPLE IN THE SAME BOAT AS ME. I CONTEMPLATED ON BUYING A USED ENGINE FOR THE CAR BUT THAT WOULD'VE JUST PUT ME IN THE SAME SITUATION DOWN THE ROAD. MY MECHANIC STATED WE COULD REBUILD THE MOTOR AFTER GOING THROUGH THE OIL PAN AND SEEING WITH OUR OWN EYES THE #2 BEARING SEIZED ONTO THE CRANK/ROD. I KNEW THERE WOULD EVENTUALLY BE A RECALL DUE TO HUNDREDS OF PEOPLE HAVING THE SAME ISSUE; SO, I OPTED ON PATCHING THE ENGINE WITH A NEW BEARING WITH THE SAME DAMAGED CRANKSHAFT, ROD, AND CAP AND WAIT FOR THE RECALL. SURE ENOUGH A YEAR OR SO LATER I GET 2 LETTERS INFORMING ME THERE WAS A RECALL CAMPAIGN 132 AND THAT I NEEDED TO BRING IT IN FOR THE "SOUND" TEST IN WHICH IT PASSED????!!! NOW HYUNDAI IS REFUSING TO REPLACE THE DAMAGED MOTOR SAYING THEIR HANDS ARE TIED AND THAT THEY DID EVERYTHING NHTSA REQUIRES THEM TO DO... THE ONLY WAY TO PROPERLY TEST THAT MOTOR IS BY REMOVING THE OIL PAN AND VISUALLY INSPECT EVERY MOVING PART THAT COULD'VE BEEN DAMAGED BY THE METAL LEFT IN THE ROD BEARING JOURNALS. WHAT BLOWS MY MIND IS THAT HYUNDAI HAS PROOF THAT THIS ENGINE WAS DAMAGED BY THE RECALL BUT REFUSES TO STAND BEHIND THE RECALL AND/OR THEIR PRODUCT ESPECIALLY WITH IT BEING A SAFETY ISSUE
Equipment, Mar 4, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE THE VEHICLE WAS IDLING, A KNOCKING NOISE WAS HEARD. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE DEALER DIAGNOSED THAT THE BEARINGS ON THE AIR CONDITION COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.
Engine, Mar 4, 2016
I WAS DRIVING ON A 6 LANE CITY ROAD.. I GOT IN A LEFT HAND TURN LANE. THERE WAS A CAR IN FRONT OF ME. THE LIGHT WAS RED. WHEN IT TURNED TO A GREEN ARROW., I PUSHED ON THE ACCELERATOR TO GO AND THE ENGINE HAD STALLED. I HAD JUST FILLED UP WITH GAS THE NIGHT BEFORE SO I KNEW I WAS NOT OUT OF GAS. I TURNED OFF THE STATIONARY, STALLED CAR AND TRIED TO START IT AGAIN. NOTHING! THE ENGINE DIED AS I SAT AT A RED LIGHT. I HAD IT TOWED. THERE WAS NO WARNING. ONE MINUTE IT WAS RUNNING FINE AND THE NEXT MINUTE WITHOUT WARNING SIGNS, IT WAS DEAD. A FEW MINUTES BEFORE I HAD BEEN ON A FREEWAY WITH MY CAR RUNNING FINE. IF IT HAD HAPPENED THEN THERE COULD HAVE SERIOUS CIRCUMSTANCES.
Engine, Feb 29, 2016
MOTOR KNOCKS GOING UP HILLS.AND HAS BEEN DOING IT FOR 2-YRS.
Engine, Feb 26, 2016
I HAVE BEEN NOTIFIED BY HYUNDAI MOTOR AMERICA THAT MY CAR IS PART OF NHTSA CAMPAIGN 15V-568. THE ISSUE IS METAL DEBRIS FROM THE MANUFACTURING PROCESS CAUSING PREMATURE WEAR AND POSSIBLE ENGINE SEIZING. THE DEALER HAS INFORMED ME THAT THE WILL EVALUATE THE ENGINE WITH A "SOUND" TEST, ONLY, TAKING ABOUT 15 MINUTES. THIS BEING THE AUTHORIZED METHOD FROM HYUNDAI TO THIS DEALER. I ASSUME THAT NHTSA HAS APPROVED THIS METHOD OF EVALUATION. THIS METHOD OF TESTING WILL ONLY IDENTIFY THOSE ENGINES THAT HAVE ALREADY EXPERIENCED ENOUGH EXCESS WEAR TO CAUSE UNUSUAL NOISES. THIS DEPENDENT ON MILES DRIVEN WHICH WILL VARY SIGNIFICANTLY AMONG THE NUMBER OF VEHICLES EFFECTED. METAL DEBRIS BLOCKING OIL PASSAGES WILL NOT BE DETECTED BY THIS TEST. CRANKSHAFT AND BEARING DAMAGE DUE TO METAL DEBRIS THAT WILL BE A LONG TERM PROBLEM WILL NOT BE DETECTED BY THIS NOISE TEST. VEHICLES WITH LOW MILEAGE SUCH AS MINE MAY NOT HAVE ENOUGH DAMAGE SUSTAINED TO CAUSE ANY DETECTABLE NOISES AT THIS TIME. THE PROPER EVALUATION OF THIS POTENTIAL PROBLEM WOULD CONSIST OF REMOVING OF THE OIL PAN AND INSPECTING FOR DEBRIS, DISASSEMBLY OF THE OIL PUMP FOR INSPECTION, REMOVAL OF ALL CONNECTING ROD BEARINGS AND INSPECTION FOR METAL DEBRIS OR PREMATURE WEAR. THIS PROCESS WOULD PROVIDE A MORE REASONABLE ASSURANCE THAT A FUTURE ENGINE SEIZURE WOULD NOT OCCUR. THIS PROBLEM REPRESENTS SAFETY UNCERTAINTY UNLESS PROPERLY EVALUATED, WHICH I DO NOT BELIEVE IS BEING DONE PER YOUR APPROVAL TO THIS MANUFACTURER. IF POSSIBLE, I WOULD LIKE TO HAVE A COPY OF YOUR WRITTEN APPROVAL TO THIS MANUFACTURER TO USE THE SOUND TEST FOR THIS IMPORTANT SAFETY ISSUE. I AM AVAILABLE TO DISCUSS THIS MATTER AT ANY TIME [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *TR
Engine, Feb 24, 2016, fire
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), A BURNING ODOR WAS DETECTED IN THE VEHICLE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Other or unspecified, Feb 24, 2016
FREQUENT ISSUES WITH BRAKES. LATEST ISSUE, CALIPERS NEEDING TO BE REPLACED AT 63,000 MILES BECAUSE THE CALIPERS ARE NOT PROPERLY DECOMPRESSING. A SEARCH OF RECALLS SEEMS TO INDICATE A SIMILAR ISSUE WITH 2015 SONATAS. I AM TOLD BY THE MECHANIC THAT HYUNDAI SONATAS HAVE A LOT OF BRAKE ISSUES AND IT IS UNCOMMON FOR CALIPERS TO NEED REPLACING AT THIS STAGE.
Vehicle speed control, Feb 23, 2016, crash
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LUNGED FORWARD WITHOUT WARNING, CONTINUED TO ACCELERATE, AND CRASHED INTO A POWER POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000. UPDATED 04/13/16*LJ UPDATED CONSUMER STATED ON 1/31/16 DROVE TO CHURCH PULLED INTO PARKING SPOT WHILE BRAKING SLOWLY AND STOPPING WHEN CAT LURCHED OVER CURB AND SPED ACROSS CHURCH LOT HITTING 2 SIGNS AND ELECTRIC POLE BEFORE STOPPING- IN SEPT 2015- IT LUNGED AND TOOK IT TO DEALER TO HAVE OIL CHANGED AND HAD THEM OK THE PROBLEM- DEALER SAID NOTHING WAS ON WRONG. ON 10/15 WHEN PARKING CAR LUNGED AGAIN AND HIT A TREE- CONSUMER DID NOTHING, CONSUMER FIXED THE CAR HERSELF BECAUSE DEALER WOULD NOT ADMIT THERE WAS A PROBLEM. UPDATED 06/05/18*JB
Engine, Feb 22, 2016
HAD A MINOR FENDER BENDER AND THE CAR STALLED. I HAD THE CAR TOWED AND WAS TOLD BY HYUNDAI THAT THE ENGINE CEASED. I WAS TOLD IT WAS MY FAULT . I HAD THE OIL CHANGED A FEW MONTHS BEFORE SO I KNOW THAT WAS NOT AN ISSUE. I WAS FORCED TO EITHER TRADE THE DEAD CAR IN OF PAY $6500. FOR A NEW ENGINE. HYUNDAI TOLD ME OVER AND OVER AGAIN THAT HYUNDAI HAD NEVER SEEN THIS PROBLEM BEFORE. THEN AFTER 1 MONTHS AND BEING FORCED TO BUY A NEW CAR I RECEIVED A LETTER FROM HYUNDAI THAT MY CAR WAS BEING RECALLED FOR THE ENGINE CEASING. I CALLED HYUNDAI AND THEY REFUSED TO DO ANYTHING FOR ME. THIS IS THE SECOND COMPLAINT I HAVE FILED WITH YOU GUYS.
Service brakes, Feb 22, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE CALIPERS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Power train, Feb 14, 2016
WHILE SITTING STILL AT STOP LIGHT ON A CITY STREET WITH FOOT ON THE BRAKE PEDAL AND IN DRIVE- THE CAR LURCHED SLIGHTLY LIKE IT WAS TRYING TO GO FORWARD. THE BRAKES STOPPED IT FROM MOVING.IT FELT A BIT LIKE THE CAR SHIFTED TO A ANOTHER GEAR.THE WHOLE EVENT LASTED ABOUT 2 SECONDS. OTHERWISE THE CAR BEHAVED NORMALLY. THIS HAS HAPPENED THREE TO FOUR TIMES SINCE WE BOUGHT THE CAR NEW IN DEC. 2011. A DISTURBING EVENT. WE WOULD LIKE TO KNOW IF OTHERS HAVE ENCOUNTERED THIS, AND IS IT DANGEROUS?
Engine, Feb 9, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Steering, Feb 9, 2016
LOUD NOTICEABLE CLICKING NOISE COMING FROM THE STEERING COLUMN. THE CLICKING NOISE APPEAR WHEN THE CAR IS DRIVEN ON UNEVEN ROADS, SPEED BUMPS OR ON CITY BUMPY ROADS. THE ALARMING CLICKING NOISE IS ALSO NOTICEABLE WHILE THE CAR IS PARKED AND THE STEERING WHEEL IS TURNED FROM SIDE TO SIDE. IT HAS GOTTEN WORSE SINCE WE'VE NOTICED IT, FEW MONTHS AGO TO THE POINT THAT THE CLICKING NOISE IS MUCH LOUDER NOW AND THERE IS A DELAY IN THE STEERING PROCESS. WE TOOK THE CAR SEVERAL TIMES TO THE DEALER WITH NO LUCK ON IDENTIFYING THIS PROBLEM. A WEB SEARCH ON THIS SPECIFIC PROBLEM YIELD MANY RESULTS AND COMPLAINTS FROM OTHER DRIVERS AND CAR OWNERS. I LEARNED ON THE SAFETY ISSUE THAT OUR CAR HAS AND ABOUT THE SERVICE BULLETIN (TSB #14-ST-002-1) THAT WAS ISSUED BY THE MANUFACTURE TO REMEDY THIS HAZARD. THE MANUFACTURE HAS ADVISED THE DEALERS TO REPLACE THE MOTOR DRIVEN POWER STEERING (MDPS) COUPLING, THE ONE THAT WAS INITIALLY INSTALLED IS DETERIORATING. I'M SURPRISED THAT THERE ISN'T ANY RECALL ISSUED YET TO WARN DRIVERS FROM A CHANCE OF TOTAL DETERIORATION OF THE MOTOR DRIVEN POWER STEERING (MDPS) COUPLING. PLEASE BE ADVISED THAT THE ONLY WAY I LEARNED ABOUT THIS SAFETY ISSUE IS BY SEARCHING ON THE WEB AND MATCHING THE STEERING FAILURE WITH OTHERS WHO HAVE THE SAME SYMPTOMS, THE DEALERS WE WENT TO COULDN'T PINPOINT THIS ISSUE.
Engine, Feb 8, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE EXITING THE HIGHWAY AND THE CONTACT HEARD A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,000.
Fuel system, Diesel, Engine, Feb 8, 2016, fire
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, AN ABNORMAL BURNING ODOR WAS NOTICED INSIDE OF THE VEHICLE AND A STRONG FUEL ODOR EMITTED FROM THE VEHICLE INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT A KNOCKING SOUND WAS HEARD WHEN THE VEHICLE WAS IDLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE DEALER STATED THAT THE VEHICLE DID NOT REQUIRE THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Service brakes, Engine, Feb 4, 2016
THE ENGINE OIL PAN WAS RESEALED FIVE TIMES AND STILL ITS LEAKING. WHEN THEY RESEALED THE SECOND TIME, THEY REPLACED THE OIL PAN AS WELL. AFTER THAT IT WAS RESEALED THREE MORE TIMES AND THE CAR IS AT THE DEALER FOR SIXTH RESEAL. THEY ARE REPLACING THE PAN AGAIN. THE BRAKE CALIPER PISTONS ARE EXHIBITING EXCESSIVE RUST WHICH I HAVE NOT SEEN IN MY LIFE WHILE OWNING AND MAINTAINING VARIOUS CARS. THE FIELD ENGINEER IS SAYING THAT ITS NORMAL AND I DON'T AGREE WITH THAT. WHAT I HAVE SEEN BASED ON THAT IT'S A DESIGN FLAW. THE CALIPER PISTON SHOULD BE PRESSING COMPLETELY AGAINST THE BRAKE PAD SURFACE AREA WHERE AS SMALL PORTION OF THE CALIPER REMAINS IN NON CONTACT WITH THE PAD AND THE SALT AND SLUSH DURING THE WINTER GETS INTO IT MAKING IT RUST WHICH WILL IMPEDE THE BRAKING OPERATION IN FUTURE AND MAY CAUSE A FATAL CRASH. ATTACHED PHOTOGRAPHS ARE SHOWING PACK RUST INSIDE THE PISTON ON BOTH THE DRIVER AND PASSENGER SIDE.
Engine, Feb 3, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Feb 3, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Feb 2, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND EMITTING FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED AND FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS NOTIFIED OF THE NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Jan 27, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE ENGINE STOPPED WORKING IN NOVEMBER OF 2015. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAS BEEN AT THE DEALER SINCE NOVEMBER AWAITING REPAIRS. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jan 25, 2016, crash
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 10 MPH AND SWITCHING LANES, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Vehicle speed control, Jan 24, 2016
2012 HYUNDAI SONATA LIMITED 2.0T CAR LOOSES BOOST WHEN STARTED AFTER BEING LEFT UNUSED OVERNIGHT OR COLD WEATHER. 8500 MILES. APPARENTLY, THE WASTEGATE IS STAYING OPEN. I GIVE IT GAS AND THE ACCELERATION STAYS FLAT LIKE ITS ALL ENGINE. THIS USUALLY HAPPENS WHEN BEING IN A RAMP TO ENTER THE HIGHWAY. THE CAR ACCELERATION GOES FLAT AND REVOLUTIONS GO UP TO 5000 TO 6000. CAR STAYS AT 50-6-MPH. CAR WENT TO THE DEALER FOR 5 DAYS AND GAVE IT BACK BECAUSE THEY DIDN'T FIND ANYTHING. TOLD THEM ABOUT THE WASTEGATE ACTUATOR SENSOR BUT NO RESPONSE. WHEN LOOKING IN THE INTERNET ABOUT THIS ISSUE, THERE IS A PAGE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T41526_DS522751 WHERE MANY PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE AND, THE PROBLEM IS, THAT THE CAR DOESN'T LIT THE "CHECK ENGINE" LIGHT SO THE DEALER CANNOT SCAN THE PROBLEM. THIS IS A VERY DANGEROUS SAFETY ISSUE BECAUSE YOU MIGHT GET RUN OVER BY A TRUCK WHEN GOING IN THE HIGHWAY.