2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,557 reports, newest first.
Electrical system, Other or unspecified, Engine, Jan 23, 2016
1/23/2016 8:02 AM I RECEIVED A CALL FROM MY WIFE WHO WAS DRIVING HER 2012 HYUNDAI SONATA ON THE I-95 IN SOUTH FLORIDA ON THE WAY TO WORK GOING APPROXIMATELY 70 MPH, WHEN SHE WENT TO ACCELERATE TO OVERTAKE A CAR DRIVING SLOWER. ALL THE LIGHTS ON THE DASHBOARD WENT ON AND THE CAR COMPLETELY LOST ACCELERATION POWER AND THE SPEED DROPPED ALL THE WAY DOWN TO 40 MPH. WHEN THE SPEED REACHED 40 MPH, SHE COULD NOT ACCELERATE ANYMORE AND HENCE QUICKLY PULLED OFF TO THE SIDE OF THE ROAD (UPON MY REQUEST). DUE TO THE HEAVY TRAFFIC, SHE WAS EXTREMELY LUCKY NOT TO GET INTO AN ACCIDENT. WHEN I ARRIVED TO SWITCH CARS WITH HER, THE CAR STARTED FINE AND ACCELERATED APPROPRIATELY. I TOOK IT STRAIGHT TO THE HYUNDAI DEALERSHIP WHO AFTER RUNNING DIAGNOSTICS CAME UP THE FOLLOWING: NO CODES STORED IN MEMORY AND NO SIGNS OF WHAT COULD HAVE CAUSED THE CAR TO ACT LIKE THIS. THEY RECOMMENDED A THROTTLE BODY CLEANING WHICH IS CURRENTLY BEING COMPLETED (I AM WRITING THIS FROM DELRAY BEACH HYUNDAI). THEY STATED THE THROTTLE BODY STICKING MAY BE THE CAUSE, BUT WENT ON TO ADMIT THEY REALLY HAD NO IDEA AS DIAGNOSTICS GAVE THEM NO INFORMATION. AFTER THIS INCIDENT, WE ARE CONCERNED THAT THE CAR IS NO LONGER SAFE TO DRIVE AND THE FACT THE DEALERSHIP HAS BEEN UNABLE TO COME UP WITH ANY CAUSE IS EVEN MORE OF A CONCERN.
Exterior lighting, Jan 16, 2016
THE REAR PASSENGER TAIL LIGHT BULB BLEW OUT AND UPON MAKING THE CHANGE IT WAS DISCOVERED THAT THE BULB SOCKET AND THE LIGHT HOUSING SURFACE WERE MELTED TO THE POINT THAT THE TWO SURFACES WOULD NOR INTERLOCK CORRECTLY. THE INCIDENT WAS DISCOVERED WHILE THE VEHICLE WAS PARKED BUT THE FAILING OF THE BULB LIKELY OCCURRED WHILE MOVING. I'M CONCERNED THAT THIS TYPE OF BULB FAILURE COULD BE A FIRE HAZARD.
Vehicle speed control, Jan 14, 2016, crash
EMAIL LETTER FROM CONSUMER TO THE ADMINISTRATOR RE HYUNDAI'S FLOUTING OF THEIR AGREEMENT WITH NHTSA BY REFUSING TO HONOR THE SONATA RECALL FOR SUDDEN UNINTENDED ACCELERATION. *SMD THE CONSUMER HAD PLACED THE VEHICLE INTO PARK, WITH HER FOOT FIRMLY ON THE BRAKE, WHEN SUDDENLY THE VEHICLE VIOLENTLY LURCHED FORWARD AT SIGNIFICANT SPEED AND HIT AND BROKE A SPLIT-RAIL FENCE AND POST. *JB
Steering, Electrical system, Electronic stability control (ESC), Jan 14, 2016
****BUYER BEWARE*****PURCHASED THIS CAR IN FEB 2014 WITH ONLY 230MILES ON IT AND IN SEPT 2014 I PULLED OUT OF MY HOME TURNED RIGHT AND HAD NO ISSUES...ALTHOUGH ABOUT 50 FEET LATER I STOPPED AT A RED LIGHT ON A FAIRLY BUSY STREET WITH MID TO HIGH TRAFFIC, I STOPPED AND ONCE IN MOTION, IMMEDIATE MY ETS LIGHT CAME ON THE DASH AND MY STEERING COMPLETELY FROZE UP AND STEERING WHEEL LOCK UP. I WAS IN MOTION GOING ABOUT 40 MPH, NOT YET UP TO THE 45 SPEED LIMIT. THERE WERE CARS ALL AROUND ME AND I HAD TO PHYSICALLY FORCE MY CAR TO RIGHT WITH MY EMERGENCY LIGHTS ON. I WAS LUCKY THIS DIDN'T HAPPEN ON MY WAY TO GET MY CHILD FROM SCHOOL, OR AFTER. OTHERWISE IT WOULD HAVE BEEN A COMPLETELY DIFFERENT SITUATION. THE HYUNDAI CORPORATION, HAS REFUSED TO BUY BACK THEIR DEFAULT DEATH TRAP OF A VEHICLE AND HAD THE NERVE TO OFFER A "MONTH CAR PAYMENT". MY LIFE COULD HAVE BEEN TAKEN FROM ME AND THEY ONLY OFFER A PAYMENT. NOT ACCEPTABLE. BUY BACK YOUR KNOWN DEFECTIVE VEHICLE. I HAVE HAD FOUR RECALLS ON THIS CAR IN LESS THAN 3 YEARS OF PURCHASE.
Air bags, Jan 13, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE FRONT DRIVER SIDE CURTAIN AIR BAG AND BOTH REAR CURTAIN AIR BAGS DEPLOYED WITHOUT AN IMPACT OCCURRING. THE CONTACT SUSTAINED SPINE TRAUMA THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Air bags, Seat belts, Jan 7, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WARNING LIGHT FLASHED WHEN THE SEAT WAS VACANT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Service brakes, Jan 6, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Vehicle speed control, Jan 4, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE IDLED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE LUNGED FORWARD AND THE CONTACT WAS ABLE TO AVOID A COLLISION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN ECU UPGRADE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,800.
Engine, Dec 29, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) WAS RECEIVED IN OCTOBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Other or unspecified, Service brakes, Dec 21, 2015
THE VEHICLE HAS A HISTORY OF LOSING POWER COMPLETELY. AT THIS POINT I AM UNABLE TO ENTER THE CAR WITH THE KEYLESS ENTRY, YOU HAVE TO DO IT MANUALLY. THE CAR WAS PARKED ON THE STREET. ONCE YOU PUT THE KEY IN THE IGNITION THE HORN/ALARM GOES OFF AND DOESN'T STOP. IT ALSO SEEMS TO BE REVVING WHILE IT IS IN PARK. WHILE DRIVING I EXPERIENCE LITTLE POWER SURGES FROM THE CAR WHERE IT ACCELERATES WITH ME TRYING TO DO ANYTHING. THERE WAS ALSO ANOTHER INSTANCE WHERE THE CAR WOULD NOT START ONCE THE EMERGENCY BRAKE WAS ENGAGED. ONCE DISENGAGED THE CAR STARTED WITH A LITTLE HESITATION. I ONLY HAD THE CAR FOR 6 MONTHS AND HAVE HAD TO BRING IT BACK TO THE DEALER AT LEAST 6 TIMES.
Steering, Dec 16, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND PROCEEDING TO MAKE A TURN, THE VEHICLE STARTED MAKING A LOUD CLUNKING NOISE WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL WAS TURNED AND FELT ABNORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Steering, Dec 16, 2015
STEERING CLICKING, GFETTING WORSE. AFRAID TO LOOSE CONTROL OF THE CAR ON HIGHWAY AND CRASH. POSSIBLY PART # 56315-2K000-FFF REPLACEMENT MIGHT SOLVE THE PROBLEM.
Engine, Dec 15, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 50 MPH, VARIOUS WARNING LIGHTS ILLUMINATED BEFORE THE VEHICLE STALLED. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Hybrid propulsion system, Dec 14, 2015
2012 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO MANUFACTURERS FALSE MPG CLAIMS AND VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER NOTICED, WHEN THE VEHICLE WAS COLD, IT SEEMED AS THOUGH THE VEHICLE COULD NOT DECIDED IF IT WANTED TO BE IN ELECTRIC OR GAS MODE, AS IT WAS CHUGGING AS THE CONSUMER WAS TRYING TO DRIVE UP THE HILL. THE DEALER INFORMED THE CONSUMER, THAT A COMPUTER UPGRADE NEEDED TO BE PERFORMED ON THE VEHICLE. AFTER THE COMPUTER WAS UPGRADED, THE CONSUMER EXPERIENCED ANOTHER FAILURE. IN OCTOBER 2015, THE VEHICLE ONCE AGAIN STOPPED WITHOUT ANY WARNING. THE LIGHTS FLASHED ON THE DASH, WITH A MESSAGE TO STOP SAFELY AND CHECK THE HYBRID DRIVE. *JB
Steering, Dec 10, 2015
STEERING COLUMN HAS STARTED MAKING A KNOCKING NOISE WHEN TURNING LEFT OR RIGHT. FROM WHAT I HAVE READ, THERE ARE MANY OTHER INDIVIDUALS WITH THIS SAME PROBLEM. I DON'T HAVE $300 PLUS TO FIX THIS PART ESPECIALLY SINCE I PURCHASED THE EXTENDED WARRANTY. MY CAR HAS 89000 MILES AND WAS PURCHASED NEW.
Engine, Dec 10, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Engine, Dec 10, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVIED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILIABLE.
Engine, Dec 9, 2015
CAR STALLED WHILE MERGING ON FREEWAY WITHOUT ANY WARNING. PARKED CAR IN THE EMERGENCY LANE BUT HAD TROUBLE STARTING CAR. FINALLY WHEN CAR STARTED IT ONLY RAN FOR A COUPLE OF MINUTES BEFORE STALLING A SECOND TIME WHILE ON THE STREET. CAUSE UNKNOWN. ABOUT 3 WEEKS LATER I STARTED TO HEAR A LOUD METALLIC NOISE COME FROM THE ENGINE CAR STALLED AT A RED LIGHT. I BELIEVE IT HAS TO DO WITH RECALL #15V568000.
Engine, Dec 8, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Dec 7, 2015
WE BROUGHT THE CAR IN FOR OTHER REPAIRS. THE DEALER NOTIFIED US THAT THE CAR HAS KNOW STEERING ISSUES THAT CAN BE DANGEROUS ON THIS MODEL AT ABOUT 70000. THE DESCRIBED IT AS A STEERING COUPLER THAT GETS WORN OUT AND CAN CAUSE DANGEROUS STEERING PROBLEMS.
Engine, Dec 7, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STARTED THE VEHICLE AND A KNOCKING NOISE EMITTED FROM THE ENGINE AREA. THE NOISE GREW LOUDER WHILE DRIVING AT ANY SPEED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Engine, Dec 7, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT A HIGH SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED BEFORE MOVING FORWARD. IN ADDITION, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT AND THERE WAS A HIGHER CONSUMPTION OF ENGINE OIL THAN USUAL. THE ENGINE AND LOW PRESSURE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Engine, Dec 5, 2015
ISSUES WITH LOUD RATTLE NOISE COMING FROM ENGINE WHEN ACCELERATING OVER 40 MPH.CALLED HYUNDAI DEALER SERVICE DEPT.& MADE APPT TO GET INSPECTED. SERVICE REP CLAIMED THE MECHANIC HEARD NO NOISE, SO I HAD TO GO DRIVE CAR WITH MECHANIC TO IDENTIFY NOISE. (NOISE OBVIOUSLY NOTICEABLE) AFTER DRIVING CAR WITH MECHANIC HE SAID THE CVTS NEEDED TO BE REPLACED. I TOOK MY RECALL NOTICE FOR NHTSA # 15V-568. I ASKED IF THIS WAS DUE TO METAL DEBRIS LEFT IN ENGINE THEY SAID NO.THEY GAVE ME A RENTAL.TOOK 2 WEEKS FOR CVTS TO BE REPLACED. ABOUT 8 DAYS LATER AFTER HYUNDAI RETURNING CAR THE NOISE WAS BACK. 3 WEEKS IT GOT WORSE, CALLED HYUNDAI DEALER, TOOK IT BACK. THE SERVICE REP. AGAIN CLAIMS THEY DONT HEAR ANTHING.HAVE TO DRIVE MY CAR AGAIN TO IDENTIFY NOISE TO MECHANIC.ITS VERY FRUSTRATING. THERE STILL IS NO SOLUTION TO RATTLE NOISE, RECALL OR HAVE THEY INSPECTED MY CAR PROPERLY FOR THE CAR ISSUES I AM EXPERIENCING & REPORTING TO THEM. THE CAR STALLED ON MY WAY TO DROP IT OFF. RPMS INCREASED BUT CAR DID NOT ACCELERATE. LET OFF GAS PEDAL THEN TRIED AGAIN SERVERAL TIMES FINALLY THE CAR PUTTERED & PROCEEDED. MY DAUGHTER WAS IN THE CAR WITH ME SO IT WAS A SCARY SITUATION FOR THE BOTH OF US. I TOLD THE SERVICE REP WHAT JUST HAPPENED. LEFT MY CAR & THEY GAVE ME RENTAL.I HAVE EXPERIENCED LOUD NOISE FROM ENGINE SINCE I BOUGHT THE CAR NEW IN DECEMBER 2011. WAS TOLD THAT THE CAR IS SUPPOSED TO BE LOUD & MAKE THE RATTLE NOISE BC OF ECO ENGINE. AS THE YEARS HAVE GONE BY THE CAR'S PERFORMANCE HAS WORSEN. IT HAS STALLED SEVERAL TIMES. I DONT FEEL SAFE. THE CAR ONLY HAS 45,000 MILES. IVE HAD SEVERAL ISSUES BATTERY, STEERLING WHEEL , RADIO, ETC..BAD EXPERINCES. IVE MAINTAINED THE CAR WITH PROPER OIL CHANGES, REPORTED ALL ISSUES ON FILE WITH HYUNDAI SERVICE DEPT .HYUNDAI NEEDS TO TAKE RESPONSIBILITY & FIX THE PROBLEMS WITH THEIR CARS & FIND A REMEDY TO THIER ENGINE RECALL ASAP. SAFETY IS IMPORTANT.
Engine, Dec 4, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. IN ADDITION, THE VEHICLE LOST POWER. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. PARTS DISTRIBUTION DISCONNECT.
Engine, Dec 1, 2015
RECEIVED EMAIL FROM NTSB A FEW MONTHS AGO, RECEIVED LETTER FROM MANUFACTURER SEVERAL WEEKS AGO. JUST CHECKED WITH SERVICE DEPT AND WAS TOLD THEY STILL HAD NOT RECEIVED THE FIX YET. LOOKING AT ALL OTHER COMPLAINTS ON HERE NO ONE HAS THE PARTS YET! IS IT CHEAPER TO REPLACE THE ENGINE THAN REPLACE THE PART? IT HASN'T FAILED YET BUT SEEMS LIKE IT'S ALMOST INEVITABLE!