2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,557 reports, newest first.
Power train, Sep 15, 2014, crash
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE IN PARK, THE VEHICLE ROLLED FORWARD AND CRASHED INTO A CURB. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.
Equipment adaptive/mobility, Sep 15, 2014
GOT A RECALL, AND WAS GIVEN AN APPOINTMENT FOR 1 WEEK LATER AT 9-15-14 @9 : 00. DROVE 26 MILES AND THAY SAID THEY DID NOT HAVE THE PARTS IN, AND DID NOT CONTACT ME NOT TO SHOW UP? *TR
Wheels, Sep 4, 2014
TIRES WEAR UNEVENLY AND EXCESSIVELY FAST. 60,000 MILES AND THREE ALIGNMENTS AND FOUR SET OF TIRES. *TR
Structure, Vehicle speed control, Engine, Sep 4, 2014, crash
CAR ACCELERATED SUDDENLY AND COULD NOT BE STOPPED. I WAS IN A PARKING LOT AND BACKED UP TO LEAVE, ACCIDENTALLY HITTING A STORAGE CONTAINER WITH MY REAR BUMPER. I PUT CAR IN DRIVE TO MOVE FORWARD AND THE CAR ACCELERATED OUT OF CONTROL BY ITSELF TRAVELING FAST ABOUT 30 FEET. I TRIED TO BRAKE BUT COULD NOT STOP THE CAR. WE HIT A FENCE, MOVING THE FENCE ABOUT 5 FEET AND HIT THE CAR PARKED ON THE OPPOSITE SIDE OF THE FENCE, SMASHING IN THE PASSENGER SIDE OF THE CAR. WE HAD OUR SEAT BELTS ON AND WERE NOT INJURED BUT WITHOUT SEAT BELTS WE WOULD HAVE BEEN THROWN THROUGH THE WINDSHIELD. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE. *TR
Engine, Sep 2, 2014
AN ENGINE ROD BLEW A HOLE IN THE ENGINE BLOCK. THIS WAS DONE AT A SPEED OF AROUND 48 MPH. THIS IS BASED ON THE DEALERSHIP TECHNICIAN INSPECTION. LUCKILY I WAS NOT NEXT TO ANOTHER CAR WHEN THIS OCCURRED OR IT VERY LIKELY WOULD HAVE CAUSED AN ACCIDENT. *TR
Steering, Suspension, Aug 31, 2014
UPON EXITING HIGHWAY RAMP, WHILE STEERING A LEFT TURN OFF OF THE RAMP, I HEARD A FAIRLY LOUD THUD SOUND. ONCE I CAME OUT OF THE TURN THE SOUND DISAPPEARED. THIS NOISE WAS STARTLING, AS I HAD JUST PURCHASED THE CAR. I REVIEWED THE CARFAX AND DID NOT NOTE ANY PREVIOUS ACCIDENTS OR DAMAGE REPORTS AND THE VEHICLE HAD ONLY ONE PREVIOUS OWNER WITH A PERSONAL LEASE. I HAVE HAD CONTROL ARM PROBLEMS IN THE PAST WITH MY PONTIAC GRAND AM AND THIS SOUND WAS VERY FAMILIAR TO ME. THIS CAN BE A SERIOUS ISSUE AND ON THE ROAD OR HIGHWAY. THIS COULD CAUSE INJURY TO MYSELF AND OTHER DRIVERS IF THE CONTROL ARM BREAKS AND PULL FROM THE AXLE. *TR
Fuel/propulsion system, Aug 27, 2014
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THERE WAS A FUEL ODOR EMITTING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Suspension, Aug 27, 2014
I PURCHASED THE CAR IN JAN 2013 WITH 40K MILES ON THE VEHICLE. THE CAR WOULD MAKE A CLICKING NOISE WHEN MAKING HARD TURNS. THE PROBLEM HAS JUST ESCALATED OVER TIME. I UNDERSTAND THIS IS AN AXEL PROBLEM. MY CAR IS A 2012 AND SHOULD NOT HAVE AN AXEL PROBLEM AT 40,000 MILES. *TR
Steering, Aug 27, 2014
I TOOK THE VEHICLE FOR A ROUTINE OIL CHANGE AND POINTED OUT TO THE TECHNICIAN THAT THERE WAS A "CLICKING" WHEN I TURNED THE STEERING WHEEL AND THAT IT WAS LOOSE. HE STATED TO ME THAT THIS WAS A BIG PROBLEM WITH THIS MODEL YEAR AND THAT IT WOULD GET PROGRESSIVELY WORST. I THEN ASKED IF THERE WAS A RECALL CONCERNING THIS ISSUE AND HE SAID NOT YET. I WOULD HAVE TO SCHEDULE AN APPOINTMENT TO GET IT FIXED AND POSSIBLY AT MY OWN EXPENSE. THIS APPEARS TO BE A MANUFACTURER DEFECT AND SHOULD BE COVERED BY THE MANUFACTURER. *TR
Steering, Aug 10, 2014
WHILE IN TRANSIT VEHICLE POWER STEERING WENT OUT, THIS IMMEDIATELY CAUSED A DIFFICULT OPERATING EXPERIENCE AND COULD HAVE CAUSED AN ACCIDENT. *TR
Power train, Vehicle speed control, Engine, Aug 5, 2014
WHILE ATTEMPTING TO ACCELERATE FROM A STOP THE VEHICLE GOT TO 30 TO 35 MPH AND WOULD NOT GO ANY FASTER DESPITE PRESSING GAS PEDAL AND RPMS WENT UP TO 7 AND 8. AFTER PUSHING GAS PEDAL SEVERAL TIMES THE CAR WILL FINALLY INCREASE IN SPEED WHICH IS VERY CONCERNING GIVEN I DRIVE ON AN INTERSTATE. THIS HAS HAPPENED 3 TIMES IN PAST 4 MONTHS AND SAME EXACT THING AT 10 MPH AND RPM WENT TO 4 AND 5 AND CAR WOULD NOT INCREASE SPEED. I STOPPED VEHICLE AND ACCELERATED AND THEN IT OPERATED NORMALLY. DEALERSHIP HAS BEEN IN UNABLE TO DUPLICATE IT AND HAS QUESTIONED ME SEVERAL TIMES ABOUT DRIVING WITH TWO FEET WHICH I DO NOT DO AND LAYING PURSE ON CONSOLE AGAINST SHIFTER WHICH I ALSO DO NOT DO. 3 OF THE 4 TIMES IT HAPPENED IT WAS AT THE BEGINNING OF MY DRIVE WITHIN FIRST MILE OR SO. 1 TIME WAS NEAR END AFTER ABOUT 20 MILES. PURCHASED CAR USED WITH 18000 MILES ON IT AND DID NOT DRIVE ON INTERSTATE FROM JULY 2013 UNTIL MARCH 2014 ON REGULAR BASIS. *TR
Power train, Structure, Aug 4, 2014, crash
CAR PUT IN PARK TO CALL A PERSONS HOUSE WAS AT HIS NEIGHBORS HOUSE NEXT DOOR FOR DIRECTIONS RAN OFF IN DITCH THOUGHT AT TIME I MIGHT HAVE LEFT CAR IN DRIVE .WENT DOWN BANK WHEN MY DOG AND I STOPPED CAR IN PARK DID NOT THINK NOTHING ELSE ABOUT IT UNTIL TODAY. WENT TO STORE CAME BACK PARKED 2012 SONATA IN DRIVEWAY LEFT CAR ON TO RUN IN HOUSE RIGHT QUICK SO DOG WOULD BE COOL. I PUT LEGS OUTSIDE CAR 2012 SONATA TOOK OFF LIKE A BAT OUT OF [XXX] THREW ME OUT ON THE GROUND. I HURT MY BACK AND REAR END VERY PAINFUL AND 2012 SONATA RAN INTO MY 2004 ANNIVERSARY EDITION COLLECTORS CAR WHICH WAS AS CLOSE TO NEW AS THEY GET. THEY HAVE A RECALL ON LINE THAT SAY THE DATE HAS NOT BEEN MADE TO SEND OUT NOTICES ABOUT A PIN BREAKING IN GEAR SHIFT CAUSING THE CAR TO GO IN PARK AND STILL BE IN DRIVE . I READ ON THIS SAME SIGHT ABOUT A WOMEN WHO HAD HER CAR DO HER THE SAME WAY AND HAD TO HAVE 10 STITCHES .I CALLED HYUNDAI DEALER NEAR BY THEY SAID BRING IT IN TO BE CHECKED .I ASKED WHO WOULD FIX MY 2 WRECKED CAR THAT WILL HAVE A LOTS LESS VALUE . HE TOLD ME TO CALL MY INSURANCE COMPANY. SO I CALLED ACCIDENT WILL RAISE MY INSURANCE PAYMENT THAT WILL COST ME THE REST OF MY LIFE. DO NOT KNOW WHERE THEY GOT THIS THING AT THE END OF THE MILEAGE IS 30,000 ,32000 OR 45,000 MILES AND THEY ARE RELEASE FROM FAULT WHEN PEOPLE ARE COMING CLOSE TO GETTING KILLED OR CRIPPLE FOR LIFE. THESE CAR COMPANIES ARE GETTING AWAY WITH THINGS IF I DID IN MY BUSINESS THEY WOULD GET EVERYTHING I HAVE AND MAKE ME PAY FOR LIFE HOPE I HAVE BETTER LUCK THAN THESE OTHER PEOPLE. THEY ARE GOING TO TOW THE CAR IN AND CHECK THE PROBLEM. WHO IS TO SAY THEY WILL FIX IT AND SAY NOTHING WAS WRONG LIKE I HAVE ALREADY READ. PLEASE BE CAREFUL IF YOU ON A 2012 HYUNDAI SONATA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Service brakes, Aug 4, 2014, crash
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKING SYSTEM FAILED TO ENGAGE. THE CONTACT APPLIED THE EMERGENCY BRAKE AND THE VEHICLE SKIDDED. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED BRAIN AND BACK INJURIES AND THE REAR PASSENGER SUSTAINED INJURIES TO THE HANDS AND SHOULDER, WHO BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Electrical system, Jul 31, 2014
VEHICLE WAS OVERHEATING. TOOK TO DEALERSHIP AND WAS TOLD THE WIRES WERE MELTING TOGETHER AND THE WIRING HARNESS NEEDED TO BE REPLACED. AFTER REPLACING THE WIRING HARNESS IT WAS ONE PROBLEM AFTER THE NEXT THAT THE DEALERSHIP CONTRIBUTED TO THE OVERHEATING. 3 TURBO'S REPLACED, THE FRONT AND REAR WIRING HARNESS, THE COMPUTER CONTROL MODULE, SOME TUBES AND HOSES AND 6 MOS LATER....THE CAR SEEMS TO BE RUNNING AGAIN BUT NOW THERE IS A RECALL ON THE TRANSMISSION...UGH. I TRIED TO HAVE HYUNDAI LET ME OUT OF THE LEASE SINCE I ONLY HAD A FEW MONTHS LEFT. CONSUMER AFFAIRS PASSED THE BUCK TO HYUNDAI LEASE AND VICE VERSA. IT IS A NIGHTMARE TO WORK WITH THIS CORPORATION. FILED A COMPLAINT WITH THE BBB AND WAS ABLE TO GET REIMBURSED FOR TWO PAYMENTS SINCE THEY HAD MY CAR IN FOR REPAIR FOR OVER 60 DAYS BUT THEY WOULD NOT LET ME OUT OF THE LEASE. WILL NEVER HAVE A HYUNDAI AGAIN BECAUSE OF HYUNDAI MOTOR AMERICA AND THE WAY THEY PASS THE BUCK, WILL NOT TAKE RESPONSIBILITY, AND TAKE CARE OF THEIR CUSTOMERS. THEY ARE A HORRIBLE CORPORATION. *TR
Engine and engine cooling, Jul 2, 2014
MY RECENT 2012 HYUNDAI SONATA (32K MILES) A/C STOPPED WORKING - TOOK IT TO DEALER. HE TOLD A STONE OR DEBRIS MAY HAVE HIT THE CONDENSER AND PUT THE HOLE IN IT AND ITS NOT COVERED UNDER WARRANTY (60K). ITS NO MISTAKE OF MINE EITHER. I ALWAYS DRIVE SAFE AND MAINTAIN MY CAR NICELY. DEALER ASKED ME TO PAY 800$ OUT OF MY POCKET FOR THE SAME. I AM PRETTY SURE OTHER SONATA OWNERS WILL ALSO HAVE THE SAME ISSUE BECAUSE OF BAD QUALITY OF PARTS & DESIGN FOR HYUNDAI SONATA. I SINCERELY REQUEST YOU TO TAKE A LOOK INTO THIS AND PREVENT THE BRAND (HYUNDAI) AND DEALERS EXPLOITING THE CAR BUYERS LIKE THIS. *TR
Electrical system, Vehicle speed control, Jun 30, 2014
I TOOK MY CAR INTO THE HYUNDAI DEALER FOR A 30,000 SERVICE. THEY SAID THE COMPUTER HAS AN UPGRADE TO THE SOFTWARE. AFTER THE UPGRADE, THE CRUISE CONTROL SPEEDS UP BY 4 - 5 MILES PER HOUR WHEN IT IS SET. FOR INSTANCE, IF YOU SET IT AT 65 MPH, IT WILL SPEED UP TO 69 OR 70 MPH AND THEN SLOW BACK DOWN TO 65. IT DOES THIS WHEN YOU INITIALLY SET THE SPEED OR IF YOU BRAKE AND THEN HIT THE "RESUME" BUTTON. IN THE CASE OF "RESUME", IF YOU INITIALLY SET IT AT 65 MPH AND USE THE BRAKE TO SLOW DOWN AND THEN USE THE "RESUME" BUTTON, THE CAR WILL SPEED UP TO 69 OR 70 BEFORE GOING BACK DOWN TO 65. THE CRUISE CONTROL WILL DO THIS NO MATTER WHAT SPEED YOU INITIAL SET IT AT. I TOOK THE CAR BACK IN AND THE SERVICE PEOPLE THOUGHT IT WAS STRANGE. SO THEY SAID THEY RAN THE UPGRADE TO THE SOFTWARE AGAIN, BUT IT HAS THE SAME ISSUE. THEY THEN TOLD ME THAT THE SURGE IN SPEED WAS WITHIN AN ACCEPTABLE TOLERANCE RANGE. I HAVE OWNED MANY CARS WITH CRUISE CONTROL AND NONE OF THEM HAVE EVER DONE THAT AND THIS CAR DID NOT DO IT PRIOR TO THE SOFTWARE UPGRADE. IT IS PRETTY DANGEROUS IF YOU ARE NOT PAYING ATTENTION. *TR
Power train, Service brakes, Engine, Jun 24, 2014, crash
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER PARKING AND TURNING OFF THE VEHICLE IN HER RESIDENTIAL GARAGE, THE VEHICLE STARTED ROLLING BACKWARDS. IN AN ATTEMPT TO STOP THE VEHICLE THE CONTACT FELL WHICH CAUSED HER TO SCRAPE HER CHIN NEEDING 10 STITCHES. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM. THE FAILURE MILEAGE WAS 39,000. THE CONSUMER STATED SHE AND THE POLICE ATTEMPTED TO PIECE TOGETHER THE SCENARIO, THAT THE VEHICLE WAS NOT IN PARK, WHEN SHE TURNED IT OFF. THE CONSUMER STATED THE VEHICLE COULD BE PUT INTO ANY GEAR, AND IT COULD ROLL, WHETHER IT WAS ON A FLAT OF HILLY SURFACE. UPDATED 08/20/14 UPDATED 8/27/14*CN
Visibility, Visibility/wiper, Jun 23, 2014
WHILE VISITING MY PARENTS, MY FATHER POINTED OUT THAT PART OF MY SUNROOF WAS SHATTERED. I DID NOT BELIEVE HIM AS I HAD NOT BEEN INVOLVED IN ANY SORT OF COLLISION NOR HAD I HEARD ANYTHING HIT MY CAR WHILE DRIVING. UPON INSPECTION I WAS SURPRISED TO SEE THAT INDEED A PIECE OF MY SUNROOF WAS SHATTERED. THERE WAS NO POINT OF IMPACT, THE GLASS WAS INTACT BUT COMPLETELY SHATTERED. I IMMEDIATELY CONTACTED MY LOCAL HYUNDAI DEALERSHIP, BUT SINCE IT WAS A SATURDAY THEY WERE UNAWARE IF THIS WAS SOMETHING THAT WOULD BE COVERED BY MY WARRANTY. I AM TAKING MY CAR IN MONDAY MORNING AND HOPE TO HEAR GOOD NEWS. I AM EXTREMELY FORTUNATE THAT THIS DID NOT OCCUR WHILE MY SUNROOF WAS OPEN WITH MY CHILDREN IN THE PASSENGER SEAT. *TR
Air bags, Jun 10, 2014, crash
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A SECOND VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE CAUSING DAMAGE TO THE FRONT FENDER, DRIVER'S SIDE DOOR AND REAR QUARTER PANEL. THE CONTACT INDICATED THAT DURING THE INCIDENT THE AIR BAGS FAILED DEPLOY. THE CONTACT SUFFERED NECK, SHOULDER AND RIGHT ARM INJURIES DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.
Visibility, May 26, 2014
IN JUNE 2012 WHILE MY SONATA WAS SITTING IN THE DRIVEWAY THE DRIVER SIDE GLASS SHATTERED WITH NO IMPACT. I HAD TO PAY FOR THE REPLACEMENT THINKING IT WAS DAMAGED SOMEHOW. BUT YESTERDAY YET AGAIN MY SONATA WAS SITTING IN THE GARAGE THIS TIME AND THE DRIVER SIDE GLASS SHATTERED AGAIN. THIS MUST BE A DEFECT IN THE CAR SOMEHOW. *TR
Air bags, May 19, 2014, crash
I WAS TRAVELING DOWN THE ROAD AND A 1999 CHEVY SILVERADO PICK UP TRUCK RAN A STOP SIGN COMING FROM MY LEFT AND STRUCK THE LEFT SIDE FRONT DOOR AND FENDER OF MY CAR. THE LEFT CURTAIN SIDE AIRBAG DID NOT DEPLY. MY SHOULDER HIT THE DOOR. *JS
Visibility, May 5, 2014
I WAS DRIVING DOWN A HIGHWAY AROUND 8:45 AM WITH A SPEED OF 60 MPH WHEN ALL OF A SUDDEN I HEAR WHAT SOUNDS LIKE AN EXPLOSION INSIDE MY CAR. I BECAME VERY STARTLED. I THEN HEARD THIS ROARING OF WIND AND GLASS THROUGH SOME OF THE FABRIC WHICH ACTS AS BARRIER BETWEEN ME AND SUNROOF/MOONROOF. THERE WERE NO OTHER VEHICLES ON THE ROAD WITH ME AT THE TIME, NO ANIMALS, ABSOLUTELY NO ONE OR NOTHING AROUND TO HAVE CAUSED THIS. IT LITERALLY SOUNDED LIKE AN EXPLOSION. I THEN FIND A SAFE PLACE TO PULL OVER TO INSPECT WHAT HAPPENED, I THEN HAD TO TURN AROUND TO TAKE MY VEHICLE TO NEAREST HYUNDAI DEALERSHIP. THE SERVICE DEPARTMENT STATED THEY WOULD INSPECT IT BUT I WOULD MOST LIKELY HAVE TO PAY OUT OF POCKET FOR THIS SINCE 1) IT HAD OVER 60,000 MILES ALREADY, IN WHICH I HAVE DOCUMENTED ABOVE 66,400 MILES ON MY CAR WHICH IS APPROXIMATE CALCULATION DUE TO NOT HAVING MY VEHICLE IN FRONT OF ME AT THIS TIME DUE TO IT BEING INSPECTED AT DEALERSHIP, I CAN'T GIVE A EXACT MILEAGE AT THIS TIME. 2) THEY HAVEN'T OFFICIALLY MADE THIS A RECALL YET, AS TO MY NEXT POINT THIS IS NOT THE FIRST APPARENTLY THAT THIS HAS HAPPENED TO. I DID HAVE GLASS FALL INTO MY VEHICLE AND HAD THE BARRIER NOT BE THERE WHO KNOWS WHAT WOULD HAVE HAPPENED AS I COULD HAVE HAD GLASS CUT ME AND EVEN WORSE GET IN MY EYES AND CUT MY EYES OR CAUSING PERMANENT DAMAGE. I STRONGLY SUGGEST SOMEONE LOOK INTO THIS IMMEDIATELY AS THIS IS NOT ACCEPTABLE OR SAFE. I WILL NOT STAND FOR HYUNDAI BLAMING ME OR BULLYING ME, AND LETTING THIS CONTINUE HAPPENING. MY CAR IS WITH THE DEALERSHIP IN ALABAMA AS I WAS ON MY WAY BACK HOME TO TX, I WILL HAVE TO GET MY CAR BAGGED AND TAPED SO I CAN MAKE IT HOME TO TX TO TAKE IT TO GET FIXED AS I AM HAVING TO MISS WORK, ARRANGE CARE FOR MY KIDS, PETS, UNTIL I AM ABLE TO GET HOME TO TX. *TR
Vehicle speed control, Service brakes, Engine, Apr 17, 2014
WHEN I APPLIED BREAK MY RPM IDLE GOES UP. I DON'T KNOW IF THAT IS SAFE I SHOW IN OTHER CAR RPM GOES DOWN. I TOOK TO DEALER GOT OIL CHANGE. AND I ASKED WHY THIS HAPPENS. HE TOLD ME TO CHACK ECO SYSTEM. I CHACK ECO SYSTEM IT WAS ON OFF POSTION. I ASK HIM WHEN I BOUGHT CAR I NEVER SHOW RPM GO UP WHEN I HATE BREAK. THERE NO ENGINE SING COMESUP ON DASHBOARD EITHER. THIS REALLY SAFETY CONCERN FOR MY FAMILY. RPM SHOULD NOT GO UP WHEN U HATE BREAKS. IT'S SHOULD BRING RPM DOWN. RPM SHOULD GO UP WHEN U HATE GAS PADEL. I GET THIS. BUT WHEN I GO TO ANY SPEED. AND TRIED TO APPLIED BREAK IT SHOULD DROP RPM SHOULD NOT GO UP.
Electrical system, Apr 8, 2014
FIRST LET ME TELL YOU HOW MANY TIMES I BROUGHT THE CAR IN FOR SERVICE, THE SERVICE MANAGER [XXX] TELLING ME THEY COULD NOT FIND ANYTHING WRONG, REPLACED THE A/C UNIT. BLUE TOOTH FUSES HAVE BLOWN OUT SEVERAL TIMES NO RADIO, THEY REPLACED THE FUSES, THEN REPLACED THE BATTERY ... THERE IS A ELECTRICAL SHORT SOME WHERE .. THE DATE ABOVE IN OCTOBER I WAS SO MAD I WAS TRAVELING ON A INTER STATE HIGHWAY IN THE FAST LANE, THEN MY CAR LOST POWER,, AT 67 MPH NO BRAKES NO NOTHING THANKS GOD.. I HAD TO WAIT TO POWER DOWN... I WAITED FOR ABOUT 20 MINUTES SHAKING ... I KEPT TRYING TO START THE CAR WITH THE PUSH BUTTON START NOTHING HAPPENED I THEN CALLED HYUNDAI ROAD SERVICE ... AFTER WAITING ... FINALLY THE CAR STARTED .. I HAD POWER BUT NO RADIO ,,, I DROVE OFF THE INTER STATE AND IT WAS ONLY 2 MILES FROM THE CAR DEALERSHIP.. I WAS SO MAD ALSO MY BLUE TOOTH AND ONE LIGHT BURNED OUT.. AFTER TALKING TO THE SERVICE MGR.. HE TOLD ME TO WAIT IN WHICH I DID...2 HOURS LATER A SERVICE GUY CAME TO TALK TO ME AND SAID HE COULD NOT FIND NOTHING WRONG AGAIN.. EXCEPT THAT HE WOULD REPLACE THE LIGHT BULB... AFTER THAT I ASKED THE SALES REP TO PUT ME INTO ANOTHER CAR.. THEY SAID OK BUT FOR 50.00 MORE A MONTH AND A LOSS OF 2 YEARS PAYING FOR THE CAR ... I THEN WENT TO THE SAME OWNER DEALERSHIP AND THEY WORKED WITH ME FOR 2 DAYS I GOT A NEW CAR 20.00 MORE A MONTH AND A LOSS OF 2 YEARS IN PAYMENTS... PLEASE NOTE THAT A NEW SERVICE MANAGER AT THE DEALERSHIP SAID HE WORKED AT ANOTHER DEALERSHIP AND TOLD ME IT LOOKS LIKE THE STARTER SWITCH WAS THE PROBLEM.. AFTER SEEING THE GM RECALL I GUESS ANYTHING IS POSSIBLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Apr 5, 2014
MY WIFE WAS PARKING CAR PULLING INTO SPACE AT APROX. 5MPH ,SHE APPLIED BRAKES AND PEDAL WENT TOO THE FLOOR WITHOUT STOPPING, THE CONTINUED TO TRAVEL OVER CEMENT STOPPER ONTO MAIN THOROUGH FAIR, SHE WAS ABLE TO STOP BY THROWING CAR INTO PARK. SHE RESTARTED CAR AND BRAKES WERE OK..WE BROUGHT CAR TO DEALER , THEY KEPT CAR FOR ONE WEEK AND COULD NOT FIND NOTHING WRONG I SHOWED THEM 5 OTHER COMPLAINTS WITH THE SAME PROBLEM THEY SAID NOTHING COULD BE DONE IF CAR NOT REPEAT PROBLEM. WE TRADED CAR FOR FEAR THAT THIS WOULD HAPPEN AGAIN POSSIBLY KILLING OURSELVES OR SOME INNOCENT BYSTANDER.THIS IS A VERY VERY DANGEROUS MATTER AND SHOULD BE INVESTIGATED FURTHER. *TR