2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints: other or unspecified
138 reports, newest first. Show all
Other or unspecified, Oct 18, 2024
Automobile is consuming a huge amount of oil. The vehicle does not have an oil leak.
Other or unspecified, Service brakes, Aug 25, 2024
After I have to various amounts of weight in the rear of the vehicle, the vehicle rattles in the rear. Trying to stop said vehicle is very unstable. The left front of the vehicle dips when brakes are applied. And the rear of said vehicle makes a lot of noise.
Other or unspecified, Fuel/propulsion system, Jul 31, 2024
In June of 2023 at around 79,000 miles. I was driving on the highway and had a sudden loss in acceleration and would not go above 65 mph. During the inspection, the dealership ran the vehicle through 3 tests of oil consumption and it failed 2 out of 3 which did not result in a replacement of the oil pan system. My car continues to burn through oil at an increased rate (every 3000 miles). I know because the dip stick is completely dry when checking it. In July of 2024 at around 84,000 miles, while driving on the interstate, I experienced a loss in acceleration again. My Tucson would not accelerate over 65mph. I took it into the dealership and they found that my catalytic converter needed to be replaced. The replacement was estimated to cost around $5000. For each incident, there were no warning lamps that illuminated on the dash. The oil light did not come on nor did the engine light come on.
Other or unspecified, Engine, Jul 18, 2024
Constantly have to get oil changes. Initially when I would be due for another oil change, the mechanic mentions there is no oil. I started to come sooner than the due date and mileage and same issue. Oil is burning quickly. Car is stuttering and jerky on acceleration, but my car is not apart of that recall. The car headlights continues to change on it on and filters through the light settings on it’s on at random times.
Other or unspecified, Apr 30, 2024
Passenger side back door will not open from the inside or outside when unlocked. No damage or accident history. Those in the back seat are unable to exit the vehicle in a safe or timely manner. No warnings or messages about this problem. According to Hyundai forums, this is a common issue.
Other or unspecified, Engine, Apr 15, 2024
After owning my vehicle for 4 years, it has started burning oil. Burning about 2 quarts every 14 days. Was directed by dealership to perform oil consumption test every 1000 miles, which is all logged through the dealership and was sent on my way. The problem is now affecting my spark plugs and could packs. After all we're replaced/changed, when plugs are removed, they are covered in oil and are fried! Hyundai has not addressed the issue, but many consumers have this same problem.
Other or unspecified, Mar 11, 2024
Driver/ Front door latch does not open from the exterior. This is a problem on many Hyundai Tuscons from 2016-2021. Hyundai has not addressed the problem. This issue was recalled on their previous models - but not the current ones. This is a safety issue if there is an accident first responders have to break the glass to get to the passenger.
Other or unspecified, Mar 8, 2024
The paint just started chipping off slowly
Other or unspecified, Engine, Feb 25, 2024
Campaign 209. Hyundai is refusing to provide assistance under recall campaign 209 for our VIN. Our vehicle has premature rod bearing failure causing engine failure. Rod knock noise. My wife drives the 2017 Hyundai Tucson. This year in June 2023 our vehicle check engine light came on for knock sensor. Soon after the vehicle started having acceleration issues, then the oil pressure warning light would come on and off. The vehicle oil level was checked, and we learned the vehicle oil level was low. The vehicle was through burning oil. The vehicle had burned through a quart of oil with no explanation. Our VIN # for our vehicle indicates there is an active recall Campaign #209 for Rod bearing issues with our specific model and VIN. Our specific vehicle and VIN when entered into Hyundai’s website reflects active recall. We took the vehicle into Red Mccombs Hyundai Northwest to have our vehicle evaluated. Red Mccombs submitted a PA to Hyundai for engine replacement. They denied coverage stalling vehicle is no longer under warranty but made no mention of active recall. We got Hyundai Consumer Affairs involved and had same result with denial stalling vehicle is no longer under warranty. We then brought up recall #209 explaining we are having all the same issues they list on their website for this active recall. Dealer refused to look at rod bearings stalling we would have to pay for them to inspect rod bearings. Hyundai consumer affairs had us take it to another Hyundai service dept. for a second opinion. As Hyundai consumer affairs requested, we drove vehicle to principle Hyundai of boerne. While driving my vehicle from Red Mcccombs Hyundai Northwest to Principle Hyundai of Boerne it failed on the highway. The vehicle was making a loud knocking noise and would not accelerate past 50 mph. Check engine light was on again. We managed to bring the vehicle into Principle Hyundai of Boerne and they evaluated the vehicle. The service advisor immediately agreed to hearing the knocking noise. After evaluating the vehicle, the technician agreed the Rod bearings are near failure and its only a matter of time before they fail.
Other or unspecified, Engine, Fuel/propulsion system, Feb 16, 2024
Four days while driving on streets and freeways in Oklahoma City My 2017 Hyundai Tucson turned off and stalled. Lots of lights came on. Luckily I was able to get out of traffic without getting rear ended. I took the suv to local Hyundai dealer and they couldn’t find the problem. The second time I took it to the dealer they replaced sensor crankshaft to clear lights that were coming on. Paid $209.27 for multi point inspection and paid $412.62 for second repair. I’m frustrated because I was without transportation for 4 days. Dealerships did not offer a car for me to drive.
Other or unspecified, Feb 9, 2024
Car just stopped in the middle of highway.
Other or unspecified, Feb 7, 2024
Back end of the glass roof shattered unexpectedly while driving down the highway at 65mph. No visible debris or rocks just a loud bang of the glass suddenly breaking.
Other or unspecified, Engine, Feb 6, 2024
UNKNOWN While driving, the check engine light came on and the car started idling rough. When accelerating the car would shake tremendously, feeling like it would die right there in the middle of the road. When I stopped at where I was going, I checked the oil and there was no oil in the engine. I added oil but it did not help the situation. I made an appointment with the dealership in Waco, Texas and when I showed up they stated they no longer had room for me and to make another appointment. They also stated I didn’t have a warranty as I am not the original owner even though I purchased the extended warranty and I have not passed the mileage or date. This is unacceptable as I do not feel safe driving my car and they did not honor the appointment I made.
Other or unspecified, Engine, Fuel/propulsion system, Jan 24, 2024
Car has 125,000 mi on it. This will be the 3rd catalytic converter in 2 years. Second one was March of 2022. I have excessive oil consumption (1QT every other week). Which I believe causes the exhaust system to clog. It’s an engine flaw design I believe. The issues isn’t the converter but the oil consumption contributing to the clogging. The vehicle actually had complete engine failure while I was driving on the interstate Dec 23, 2023 driving at 70 miles an hour! It was caused by the clogged converter! I could have died! Thank you.
Other or unspecified, Jan 22, 2024
With eco/turbo boost engaged, acceleration is intermittently delayed 2-4 seconds. This issue has endured for the last 2 years since I have owned this vehicle. After pulling onto a very busy main road, with power boost engaged and accelerator was fully engaged (to the floor) with NO response, the vehicle stays in place. After looking online, it appears that hundreds of other Hyundai customers have complained about this same defect, boiling it down to a dual clutch transmission. I took my vehicle to the dealership but they cannot repair this unless the acceleration delay happens while being test driven. This is a dangerous and unsafe feature, considering the vehicle has a eco boost system.
Other or unspecified, Jan 19, 2024
The front passenger door will not open from the outside. I press the unlock button several times, but it still won't open. I have to either open it from the inside or continuously pull on the outside handle lightly a few times to get the door open. I had the same issue with the driver side door. Obviously there is some kind of defect with the latch/actuator/locking system on these vehicles, and it needs to be addressed as it's a safety concern.
Other or unspecified, Jan 18, 2024
Transmission is slipping or not adjusting when driving. Very slow acceleration and it feels like the gears are not shifting properly
Other or unspecified, Engine, Jan 7, 2024
The vehicle drove fine on Christmas Eve. Then Christmas Day while leaving from a visit the car was in then randomly shut off in the middle. Checked the inside. No issues. Made it home and tried to go back out, the car crunk up and after a few seconds cut off. Tried it again and it started knocking. Checked everything again. Tried to crank the car up after about 30 seconds the car got extremely loud and shut off again. A mechanic came to check the car and said it was the engine/motor. Then another mechanic at the shop mentioned that it appears to be similar to the issues in recall 209. Along with multiple other possibilities since Hyundai has been having issues with engines for years.
Other or unspecified, Dec 25, 2023
Rear driver side door will not open from the inside or out. Front driver side door intermittently will not open from the outside. Unable to get children out of car is a serious risk. Many reports online about same issues with this vehicle.
Power train, Other or unspecified, Engine, Nov 29, 2023
Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.
Power train, Other or unspecified, Engine, Nov 9, 2023
When I'm stopped at a light and go to push on the gas, the vehicle doesn't move, then all of a sudden it just takes off. Next the exterior driver side door handle doesn't open I have to pull on it a few times then it opens, there's like a delay. There are tones of complaints online about this, it's like the 2017 model's were just looked over when it came to SAFETY. My car only has 70K. Thank you.
Other or unspecified, Engine, Oct 23, 2023
THE CAR STARTED TO HAVE PROBLEMS WITH ACCELERATION DO NOT ACCELERATE MORE THAN 60 miles per hour and turned on the signal the engine and to get to 60 mph it goes slow little by little without strength since it only reaches 2000 rpm it does not go higher than there. In addition, all the lights on the blackboard came on, which means that I can't tell if there is something wrong with the car or not because everything is on. The proximity sensors don't work, and I get the code for engine is P1326 and the anti-Lock Brake System the computer show the code C1211-02, C1207-02, C1210-02, C1208-02 Y C1209-01.I took it to the Hyundai agency in Miami Lake where I bought it and where they told me that the car had 10 years or 100,000 miles of warranty and when I arrived the person who received me without passing the car to diagnosis or anything told me that repair costs you $700,00 and tells me that to my warranty covers the engine, the engine has to be completely damaged; I explained to her the engine was in bad shape that it was better to do the repair than to change an entire engine if it was still being used, but she was still in the same negative until she left. I need to make this report because I didn't have any help from the Hyundai that sold me the car and which is still under a factory warranty. I consider this a violation and abuse of consumer rights by deceiving the American people with a guarantee that they then do not want to fulfill
Power train, Other or unspecified, Oct 17, 2023
This car has a the 7 speed DCT. This transmission is VERY unsafe. I have been fighting with the transmission losing power and being jerky for the last year or so. After looking online I found that EVERYONE with this transmission is having the issue. You never know when you will have power and it has almost got me into a major accident several times. There was a Class action lawsuit agains Hyundai in 2016 for the DCT transmission and they Hyundai lost. Yet they still put the same unsafe transmission in the 2017 and said they fixed it. Hyundai needs to be held accountable for lying to the consumer as well as putting the consumer in an unsafe situation.
Other or unspecified, Engine, Sep 20, 2023
Makes a noise and oil was low with no leaks
Other or unspecified, Engine, Sep 20, 2023
We are getting a Knock sensor ERROR & Oil consumption issue. So last year I had a few recalls on my car, I took it to the dealer for then to do the updates. One of the recalls was the knock sensor. Also last year, the check engine light come on and Tires plus said it was my Knock sensor. Tires Plus cleared the code and it was fine until I had an oil change due this month I still had 3000 miles before it was due and the check engine light came on again, But this time I couldn't drive over 20 mph. I had to get it towed to a mechanic in Collegeville. His diagnostics was it was the knock sensor, He told me that Hyundai knows this is a problem but won’t fix it until it presents a problem. That being said The Collegeville Mechanic said its called a quiet recall. When I called Hyundai corp. recall center they told me that they don’t recognize quiet recalls. I had an appointment with the Springfield Hyundai Aug. 3, 2023 They would even look at it because the code was cleared but I called them first when it happened to get it towed there and they push the appointment back 3 weeks. I couldn't wait I need to get to work. I Also Recently 9/18/2023 Conicelli Hyundai and the guy told me when I got there that they have a whole lot full of Hyundai's that need Oil consumption test and would be able to look at my care un till March of 2024 That I have to take it back to where I bought it. Hyundai and Kia know of this issue but wont fix. WHY? I hope you can help me because I'm at a loss here and I have only had this car for 2 yrs I should be having this issue. I take good care if my car.