2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints
1,086 reports, newest first.
Power train, Jan 27, 2019
2017 HYUNDAI TUSCON LIMITED.....WHEN ACCELERATING FROM A STOP THE VEHICLE LAGS AS THOUGH IT IS ABOUT TO STALL, SOMETIMES WITH NO ACCELERATION WHEN PUSHING ON THE GAS PEDDLE. EVERYTIME I GET MY CAR SERVICED I HAVE DISCUSSED THIS WITH THE SERVICE DEPARTMENT, THEY HAVE HAD 3 DIFFERENT EMPLOYEES DRIVE IT & CONTINUE TO TRY TO EXPLAIN IT AS THE DUAL TRANSMISSION. RECENTLY ENTERING ON THE FREEWAY MY VEHICLE JOLTED &DIED WITH NO POWER I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BARELY MAKING IT OUT OF THE WAY OF A TRUCK THAT WAS SPEEDING UP BEHIND ME. THE WARNING LIGHT ILLUMINTED THE 'MALFUNCTION INDICATOR LIGHT' THIS COULD POTENTIALLY BE A CATALYTIC CONVERTER PROBLEM. TOWED VEHICLE TO DEALERSHIP & THEY SAID IT WAS A TCU SOFTWARE UPDATE. THE NEXT DAY DROVE LESS THAN A MILE TO CAR WASH, TURNED CAR OFF & WHEN I WENT TO TURN BACK ON NOTHING NO LIGHTS, NO NOISE, NOTHING AFTER ABOUT 15-20 MIN. CAR STARTED UP. THE VEHICLE IS ONLY 2 YEARS OLD & I DONT FEEL COMFORTABLE THAT IT WONT DIE OUT PUTTING MYSELF OR PASSANGERS IN DANGER OR LEAVING ME STRANDED. HYUNDAI SERVICE REPRESENTATIVES NO HELP AT ALL.
Engine, Jan 25, 2019
IN SOME CASES WHEN THE ENGINE IS HOT TURNED OFF AND IS RESTARTED IN A SHORT PERIOD OF TIME (1/2 HR.), A TICKING LIFTER (NOISY LIFTER) CAN BE HEARD. THE OIL LEVEL AND VISCOSITY IS CORRECT. ENGINE IS THE 2.0L (NU GDI 2.0L DOHC). ALWAYS CHECKING THE OIL IN THE ENGINE AFTER THE FAILURES OF HYUNDAI/KIA ENGINES.
Service brakes, Engine, Jan 25, 2019
VEHICLE WAS STATIONERY. IN SOME CASES IS DIFFICULT TO START THE ENGINE BECAUSE THE BRAKE PEDAL IS VERY HARD (ALMOST ROCK SOLID), DRIVER MUST PRESS HARDER THE BRAKE PEDAL TO MAKE THE VEHICLE START (SMART KEY PROCEDURE). IF VEHICLE DOESN'T DETECT THE DRIVER'S FOOT IN PRESSING THE BRAKE PEDAL, THE ENGINE WILL NOT START AND IGNITION SWITCH WILL GO TO ACC OR ON POSITION. EVENTS OCCURRED IN 01/24/2019 AND DEALERSHIP (CALLED 01/25/2019) WANTS TO INSPECT THE VEHICLE IN FEBRUARY 15,2019 BECAUSE THEY ARE FULL UNTIL THAT DATE.
Engine, Jan 22, 2019
THIS CAR WORKED FINE UNTIL IT DIED ON THE FREEWAY AT 60 MILES PER HOUR ONE EVENING. I WAS ABLE TO RESTART IT AND MAD IT 3 MORE MILES TO HOME. NEXT DAY IT WOULD NOT START AND WAS TOWED TO DEALER AND DEALER SAYS THE ENGINE IS BAD AND OIL IS SLUDGY DUE TO LACK OF MAINTENANCE AND IT IS NOT COVERED UNDER WARRANTY. CAR HAS 30,000 MILES AND HAS HAD 4 OIL CHANGES AND WAS DUE FOR NEXT OIL CHANGE.
Power train, Jan 18, 2019
TL* THE CONTACT LEASES A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAILING. THE VEHICLE WAS TAKEN TO PRIME HYUNDAI SOUTH (1022 HINGHAM ST, ROCKLAND, MA 02370, (617) 774-1300) FOR REPAIRS. AFTER THE REPAIR, THE TRANSMISSION CONTINUED TO SLIP AND THE VEHICLE SPUTTERED WHEN GOING INTO GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK IN THE NEAR FUTURE. THE FAILURE MILEAGE WAS 18,000.
Power train, Engine, Jan 17, 2019
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DOWNSHIFT INTO LOW GEAR ON ITS OWN. ALSO, WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 13622118. THE APPROXIMATE FAILURE MILEAGE WAS 805. *DT*JB *BF
Vehicle speed control, Other or unspecified, Engine, Jan 11, 2019
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Service brakes, Jan 10, 2019
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING AT LOW SPEEDS, THE BRAKES SEIZED AND AN ABNORMAL GRINDING NOISE WAS HEARD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED AS DESIGNED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 94,050.
Power train, Vehicle speed control, Dec 31, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE GEAR SHIFTED VARIOUS TIMES AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (KEARNY MESA HYUNDAI, 4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS INVALID. *DT CONSUMER STATED SAME EXACT PROBLEM THAT OCCURRED IN 2015 RECALL HAPPENED IN 2016. MANUFACTURER IS NOT ACCEPTING RESPONSIBLE FOR THIS DEFECT. *JB
Power train, Engine, Fuel/propulsion system, Dec 29, 2018
DUAL CLUTCH TRANSMISSION (DCT) / 1.6T ENGINE START FROM STOP ACCELERATION STUTTERING, STALLING OCCURS FROM INITIAL TAKE OFFS, WHILE IDLING IN STOP/GO TRAFFIC CREATES POTENTIALLY DANGEROUS DRIVE/PASSENGER SITUATION IN TRAFFIC ESPECIALLY WHEN CROSSING TRAFFIC PATTERNS AND LANE MERGING/PASSING. ISSUE HAS BEEN BROUGHT TO THE ATTENTION OF HYUNDAI CORPORATE AND TWO LOCAL HYUNDAI DEALERSHIPS. BOTH PARTIES INDICATE LACK OF KNOWLEDGE ON HOW TO PROPERLY DRIVE DCT TRANSMISSION AND PROVIDED BOTH VIDEO AND WRITTEN TRAINING PACKAGES. BOTH TRAINING MECHANISMS FAILED TO RESOLVE THE ISSUE. SUPPOSED SOFTWARE UPDATES BY THE LEASING DEALERSHIP FAILED TO RESOLVE THE ISSUE ALSO. ISSUE IS STILL ACTIVE AND LATEST VISIT TO DEALERSHIP FAILED TO FIND ANY ISSUES WITH NO REPAIRS OR SOFTWARE UPDATES TAKING PLACE. SENIOR TECHNICIAN INDICATED HYUNDAI LEADERSHIP AT CORPORATE ARE ACUTELY AWARE OF ISSUE BUT CHOOSING TO NOT ACT ACCORDINGLY/APPROPRIATELY.
Visibility/wiper, Dec 14, 2018
PANORAMIC SUNROOF UNEXPECTEDLY EXPLODED, WITHOUT ANY EXTERNAL (OR INTERNAL) CAUSE WHILE DRIVING ON INTERSTATE 635. FORTUNATELY, IT WAS CLOSED, SO NO GLASS PENETRATED THE INTERIOR OF THE CAR.
Vehicle speed control, Engine, Dec 13, 2018
MY VEHICLE SEEMS TO STALL/HESITATE WHEN ACCELERATING FROM A FULL STOP. I HAVE THE 1.6 TURBO AUTOMATIC TRANSMISSION WHICH I UNDERSTAND HAS A SOFTWARE GLITCH THAT CAN DELAY ACCELERATION FROM WHEN THE CAR IS STATIONARY. THIS OCCURS QUITE OFTEN WHEN PROCEEDING WHEN LIGHT TURNS GREEN--DANGEROUS WHEN MAKING A LEFT TURN & IN A PRECARIOUS POSITION MULTIPLE TIMES WITH ONCOMING TRAFFIC. BROUGHT CAR TO DEALER W/COMPLAINT BUT THEY DID NOT MAKE ANY ADJUSTMENTS OR CORRECTIONS. TOLD ME TO "LIVE WITH IT." UNACCEPTABLE! PLEASE HELP.
Other or unspecified, Dec 11, 2018
WHILE I DRIVE, MY TUCSON STALLS. I'M NOT SURE WHY. BUT IT STALLS AND IT TAKES AWHILE FOR IT TO SHIFT THROUGH GEARS. I HAVE STALLED ON HILLS AND AROUND TURNS.
Power train, Vehicle speed control, Other or unspecified, Dec 6, 2018
TRAFFIC WAS CLEAR AND ATTEMPTED TO TURN LEFT. WHILE DOING SO, THE VEHICLE ABRUPTLY STALLED AND I COULD NOT ACCELERATE TO MY LANE, CAUSING BRIEF PANIC SINCE I WAS IN THE VEHICLE WITH MY BABY AND A FREIGHTLINER WAS NOW APPROACHING. THE VEHICLE RESPONDED IN THE SAME MANNER WHILE MY HUSBAND DROVE IT SEVERAL DAYS LATER. ADDITIONALLY, THERE WAS A HORRENDOUS SMELL COMING FROM THE VEHICLE AS WE TRAVELED IN TRAFFIC AT ABOUT 3MPH OR LESS. MY HUSBAND AND I WERE ON EDGE AND JUST WANTED TO GET HOME SAFELY WITHOUT ANY FURTHER ISSUES WITH THE TUCSON. WE PURCHASED THE VEHICLE FROM HYUNDAI OF LONGVIEW ON NOVEMBER 29, 2017.
Power train, Nov 29, 2018
VEHICLE HESITATES FROM A STOP WHEN TRYING TO ACCELERATE. ENGINE JUST REVS AND THEN LURCHES FORWARD WHEN TRANSMISSION FINAL ENGAGES. THIS CAN TAKE SEVERAL SECONDS. HYUNDAI STATES THAT THIS AUTOMATIC TRANSMISSION SHOULD BE DRIVEN LIKE AN MANUAL TRANSMISSION. THIS IS AN IGNORANT EXCUSE TO HIDE A PROBLEM THAT THEY ARE WELL AWARE OF. THIS IS HAPPENING TO SO MANY PEOPLE SO WHY WILL THE NHTSA NOT HOLD HYUNDAI ACCOUNTABLE FOR THIS DEFECT IN THE DRIVETRAIN? I SPECIFICALLY ASKED OUR SALESPERSON IF THE ISSUE HAD BEEN WORKED OUT BEFORE WE SIGNED AND HE STATED THAT THE VEHICLES NO LONGER HAD THE PROBLEM. IF HYUNDAI DENIES THERE IS A PROBLEM WHEY DID THE SALESPERSON ACKNOWLEDGE THIS TO ME? THE ISSUE HAS HAPPENED OVER 20 TIMES TO MY WIFE AND I IN THE PAST YEAR AND THE VEHICLE HAS 10,500 MILES ON IT. HYUNDAI STATES THEY IT IS PERFORMING AS DESIGNED AND CLOSED MY CASE. THEY DIDN'T EVEN OFFER TO HAVE ME TAKE IT BACK TO THE DEALER FOR SERVICE. THIS IS BECAUSE THEY KNOW THERE ISN'T A FIX AND IS A POTENTIALLY FATAL FLAW. WE HAVE ALMOST BEEN HIT NUMEROUS TIMES BECAUSE OF NON RESPONSIVENESS FROM THE TRANSMISSION. PLEASE HOLD HYUNDAI ACCOUNTABLE FOR REPLACING THE TRANSMISSION. IF A DIFFERENT TRANSMISSION WILL NOT WORK WITH THE CURRENT ENGINE THEN THEY SHOULD BUY THE VEHICLE BACK OR TRADE WITHOUT A LOSS. THE DATE FIELD BELOW ONLY ALLOWS FOR ONE DATE? THIS HAS HAPPENED OVER 20 TIMES AS MENTIONED ABOVE.
Engine, Nov 24, 2018
MY MOTHER IN LAW BOUGHT A 2017 HYUNDAI TUSCON AND IS EXPERIENCING THE SAME ISSUE WITH THE DUAL CLUTCH SYSTEM THAT REQUIRED A 41,000 UNIT RECALL FOR THE 2016 TUSCON MODEL. SHE HAS BROUGHT IT INTO THE DEALER MULTIPLE TIMES DESCRIBING THE SAME ISSUE AND SHOWING CAR FORUMS WITH SIMILAR ISSUES AND WITHOUT A SOFTWARE FIX. I'D LIKE TO HAVE THE NHTSA HAVE A LOOK INTO THIS ISSUE IF POSSIBLE PLEASE AND SEE ABOUT ANOTHER RECALL FOR THE SAME ISSUE IN THE NEW MODEL YEAR AS IT HAS CLEARLY NOT BEEN FIXED. I'M HAPPY TO PROVIDE MORE INFORMATION ABOUT THE ISSUE.
Power train, Vehicle speed control, Engine, Nov 5, 2018
I HAVE OWNED MY 2017 HYUNDAI TUCSON SINCE 10/20/17. IN THE LAST YEAR I HAVE HAD IT AT THE DEALERSHIP 3X FOR THE CHECK ENGINE LIGHT. TWICE MY VEHICLE HAD PERFORMANCE ISSUES WHILE ENTERING THE HIGHWAY AND ACCELERATION. IT IS LIFE ENDANGERING. WHEN ACCELERATING ONTO THE HIGHWAY, THE ENGINE LOSES SPEED. THE RPM GAUGE STARTS GOING WACKY, OFF THE CHARTS. IT WILL REV TO 5 RPM BACK DOWN TO 3 RPM AND BACK & FORTH. WHEN THE FOOT IS ON THE GAS PEDDLE TRYING TO INCREASE TO HIGHWAY SPEED, THE ENGINE WILL GO TO 45 MPH. WHEN ONE A HIGHWAY WHERE THE SPEED LIMIT IS 70 MPH, IT BECOMES LIFE THREATENING. WHEN I FINALLY REACHED A SPEED OF 70, IT WOULD GO FOR A SHORT TIME AND THEN DECREASE TO 50 MPH. VERY SCARY. TWICE IT WAS IN SERVICE FOR THE SAME PERFORMANCE ISSUE . THE 2ND TIME THEY REPLACED BOOST SENSOR RANGE. IT WORKS OK NOW. HOWEVER, THE SHIFTING OF THE TRANSMISSION IS HARD AND SEEMS TO SHIFT IMPROPERLY. IT TOO IS TIED TO THE ACCELERATION. HYUNDAI THAT IS THE NATURAL PERFORMANCE ON THE ENGINE & TRANSMISSION. THE LAST CHECK ENGINE WAS AN ALTERNATOR FAILURE. I HAVE OWNED 3 HYUNDAI'S. I HAVE HELPED MY DAUGHTER BUY HER 2 HYUNDAI'S. MY MOTHER AS WELL. I HAVE NEVER SEEN THESE KIND OF ISSUES. ALSO THE NATURAL HYDRAULIC CLOSING ON THE BACK DOOR IS A REAL SAFETY HAZARD. ONE DAY THE DOOR STARTED CLOSING WHILE MY BODY WAS HALF INSIDE. THERE SHOULD BE A SENSOR TO DETECT WHEN THERE IS AN OBJECT IN THE WAY. THAT TOO IS CAUSED FOR ALARM IN SAFETY. THESE 2 ISSUES THAT I HAVE WRITTEN ABOUT CAN & WILL CAUSE DEATH.
Power train, Nov 5, 2018
I HAVE HAD THE CAR ONE YR. AND HAVE HAD AN ONGOING ACCELERATION ISSUE. IT IS BECOMING MORE FREQUENT AND SCARY. IT HESITATES TERRIBLY UPON ACCELERATION WHETHER IN REGULAR MODE OR SPORT. THE VEHICLE HESITATES FROM A STANDSTILL AND WHILE MOVING. BELOW IT ASKS FOR A DATE WHEN THIS HAPPENED BUT IT HAPPENS ALL THE TIME. I USED TO OWN A VW CC WHICH HAD A DUAL CLUTCH AND NEVER HAD THIS ISSUE.
Power train, Nov 5, 2018
VEHICLE CURRENTLY HAS 25,XXX MILES ON IT. IT HAS THE 1.6L TURBO ENGINE WITH DCT (DUAL CLUTCH TRANSMISSION). IT IS VERY UNPREDICTABLE IN REGARD TO MAKING A SMOOTH START FROM STANDSTILL. THE IS CONSIDERABLE LAG AND JERKING BEFORE THE VEHICLE WILL RESPOND WITH FORWARD MOTION. SOMETIMES, JUST RELEASING THE BRAKE AT A STOP, THE VEHICLE WILL BUCK AND JERK WITHOUT EVEN TOUCHING THE ACCELERATOR PEDAL.THIS IS A SAFETY HAZARD AS IT IS UNPREDICTABLE ON THE SEVERITY AND WHEN IT WILL OCCUR. TAKING THE CAR TO THE DEALER WAS NOT OF ANY HELP. THEY PERFORMED SCANS AND SAID EVERYTHING WAS "NORMAL". THEY GAVE ME A PAPER DESCRIPTION ON HOW THE DCT OPERATES BUT THAT DOES NOT SOLVE THE PROBLEM. THEY BASICALLY SAID THAT'S THE WAY IT IS, JUST GET USED TO IT. PERFORMING A GOGGLE SEARCH YIELDS MANY SIMILAR COMPLAINTS. HYUNDAI HAS NOT OWNED UP TO THIS PROBLEM AS FAR AS I CAN TELL. PERHAPS IF ENOUGH OWNERS REPORT THIS COMMON PROBLEM, HYUNDAI WILL BE FORCED TO PERFORM A RECALL WITH A SOLUTION TO ADDRESS THE PROBLEM. THIS PROBLEM HAS BEEN NOTICED CONTINUALLY ON AN INTERMITTENT BASIS SINCE OCT OF 2018.
Electrical system, Visibility/wiper, Nov 1, 2018
SINCE SHORTLY AFTER PURCHASE, THE VEHICLE'S BACKUP CAMERA HAS EXPERIENCED BLACKING OUT AFTER THE INITIALIZATION BLACKOUT WITH REGULAR FREQUENCY. WHEN PUTTING THE CAR IN REVERSE THE SCREEN INITIALLY SHOWS A BLACK SCREEN UNTIL THE CAMERA INTIALIZES. THEN THE PICTURE OF BEHIND THE VEHICLE SHOWS, FOLLOWED BY THE BACKUP GUIDE LINES. WITH THE VEHICLE IN MOTION IN REVERESE THE CAMERA WILL AGAIN PERIODICALLY TURN BLACK OBSTRUCTING THE VIEW OF THE DRIVER. THE VEHCILE HAS BEEN BROUGHT IN MULTIPLE TIMES FOR REPAIR BUT THE SERVICE DEPARTEMNT FREQUENTLY SAYS THEY CANNOT REPLICATE THE ISSUE. AFTER GETTING HYUNDAI NORTH AMERICA INVOLVED THE SERVICE DEPARTMENT TOOK IT IN AGAIN. THIS TIME WE WERE ABLE TO REPLICATE THE ISSUE. THE REAR CAMERA WAS REPLACED BUT THIS DID NOT RESOLVE THE CONCERN. UPON RETURN TO THE SERVICE DEPARTMENT INCLUDING AN OPEN TICKET WITH HYUNDAI'S TECHNICAL SERVICE LINE, THE SERVICE DEPARTMENT THOUGHT THEY HAD REPLICATED THE ISSUE BUT ONLY SAW THE INITIALIZATION BLACK OUT AT WHICH POINT THEY CLAIMED THIS IS AS "WORKS AS DESIGNED". THIS WAS NOT THE ISSUE, THE ISSUE IS ONCE THE SYSTEM HAS LOADED AND THE VEHICLE IS IN MOTION IT BLACKS OUT CAUSING A SAFETY ISSUE WHEN BACKING OUT ONTO STREETS AND IN BUSY PARKING LOTS.
Engine, Oct 31, 2018
ENGINE BOGS DOWN AND LOOSES POWER WHEN ACCELERATING FROM A STOP. RANDOM. AFTER SEVERAL SECONDS IT RECOVERS AND IS FINE FOR A RANDOM AMOUNT OF TIME. IT IS DANGEROUS AS SOME OF THE TIMES I HAVE BEEN TRYING TO MERGE INTO HEAVY TRAFFIC AND IT BOGGED DOWN. SERVICE DEPARTMENT SAYS HYUNDAI KNOWS OF THE ISSUE. MANY COMPLAINTS BUT NO FIX.
Power train, Oct 31, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT TRAFFIC LIGHTS, THE RPM REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 766-6838) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION OPERATED AS INTENDED AND SUCH WAS THE CHARACTERISTIC OF THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Exterior lighting, Oct 31, 2018
THE HEADLIGHT SYSTEM IN THIS VEHICLE AT LOW AND HIGH BEAM CASTS A SHADOW ABOUT 100 FEET IN FRONT. THIS CAUSES A SEVERE BLIND SPOT IN FRONT OF THE DRIVER. IN RAINY WEATHER IT IS DOUBLY HARD TO SEE WHAT ISSUES FACE THE DRIVER. IN FACT I ALMOST HIT SOMEONE WALKING ON THE SIDE OF THE ROAD IN RAINY WEATHER BECAUSE THEY WERE NOT VISIBLE UNTIL THEY WERE INSIDE THE 100 FEET. THE LIGHTING SYSTEM MUST BE REPLACED AS THE DEALER HAS ADVISED THERE IS NO ADJUSTMENTS THEY CAN MAKE TO OVERCOME THIS ISSUE. THERE HAVE BEEN MANY COMPLAINTS TO THE DEALER ABOUT IT ACCORDING TO HIM.
Power train, Fuel/propulsion system, Oct 29, 2018
I'M WRITING THIS IN REGARD TO THE ISSUE I AM HAVING WITH OUR TUCSON WE BOUGHT NEW ABOUT 2 YEARS AGO. FROM EARLY ON IT SEEMED THE TRANSMISSION LOSES POWER/ CHUGS. HYUNDAI SENT OUT A SURVEY ABOUT A MONTH AFTER WE BOUGHT THE CAR AND I STATED MY ISSUES THEN. MY WIFE HAS HAD IT IN THE DEALERSHIP TO HAVE THIS LOOKED AT NUMEROUS OF TIMES JUST TO BE TOLD THEY RESET THE TRANSMISSION, CAN'T FIND THE ISSUE OR HYUNDAI IS AWARE OF THIS ISSUE AND LOOKING INTO IT. BUT LOOKING IN TO THIS ONLINE SEEMS THIS HAS BEEN GOING ON FOR QUITE SOME TIME. THIS ISSUE IS A SAFETY CONCERN AS IT LOSES POWER/ CHUGS WHEN TURNING LEFT IN TO ONCOMING TRAFFIC OR WHEN PASSING SOMEONE. AT THIS POINT SEEMS HYUNDAI USA IS GIVING US (AND OTHERS ACCORDING TO ONLINE) THE RUN AROUND. I WOULD LIKE TO GET THIS ISSUE RESOLVED QUICKLY.
Other or unspecified, Engine, Fuel/propulsion system, Oct 20, 2018
VEHICLE FREQUENTLY, INTERMITTENTLY, STALLS DURING TAKE OFF FROM A STOP. WHEN ACCELERATING FROM A STOP SIGN OR TRAFFIC LIGHT VEHICLE WILL SIMPLY ROLL AS IF IT IS FREELY ROLLING IN NEUTRAL BUT IS NOT RECEIVING ANY POWER OR ACCELERATION FROM THE ENGINE FOR APPROXIMATELY 3 TO 5 SECONDS BEFORE ENGINE/DRIVETRAIN ENGAUGES AND VEHICLE ACCELERATES. THIS CREATES AN EXTREME SAFETY HAZARD WHEN YOU HAVE THE VEHICLE IN AN INTERSECTION AND ACCELERATE TO MAKE A LEFT TURN IN A GAP IN TRAFFIC AND END STUCK IN THE INTERSECTION OR IN FRONT OF AN ONCOMING VEHICLE BECAUSE THE VEHICLE IS ONLY ROLLING AND NOT ACCELERATING. THIS ISSUE HAS BEEN REPORTED TO HYUNDAI USA CORPORATE WHO HAS CHOSEN NOT OFFER ANY REMEDY AND HAS IT STATED TO ME THIS IS A "CHARACTERISTIC OF MY VEHICLE.". HYUNDAI USA HAS CONTINUALLY REFERRED ME BACK TO THE DEALERSHIP, WHO DOES NOT HAVE A FIX FOR THIS ISSUE. HYUNDAI USA HAS EVEN PLACE THE BLAME FOR THIS ISSUE ON THE DEALERSHIP. HOWEVER THE ISSUE HERE IS THAT HYUNDAI USA ENGINEERS HAVE NOT ADMITTED TO HAVING THIS PROBLEM OR CREATED A FIX TO THIS PROBLEM TO ROLL OUT TO THE DEALERSHIP TO ALLOW THEM TO REMEDY THIS PROBLEM. THIS IDENTICAL ISSUE HAS BEEN REPORTED AND ISSUED AS A RECALL IN PRIOR MODELS OF THIS VEHICLE, YET HYUNDAI REFUSES TO DO ANYTHING ON THIS MODEL