2017 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,086 owner complaints filed for this model year. This is the 2nd highest complaint count among 21 Tucson model years with reports.
Of the 2017 reports, 13 involved a crash and 26 involved a fire. 14 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineSep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Campaign 21V727000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Representative owner complaints
1,086 reports, newest first.
Fuel/propulsion system, Oct 18, 2018, fire
TL* THE CONTACT OWNED A 2017 HYUNDAI TUCSON. WHILE DRIVING 55 MPH, THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT EXITED THE VEHICLE AND, MINUTES LATER, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SOMEONE WOULD COME OUT AND INSPECT THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. THE VIN WAS UNKNOWN.
Vehicle speed control, Engine, Fuel/propulsion system, Oct 18, 2018
THE STUPID CAR LURCHES FORWARD WHEN TRYING TO ACCELERATE AND QUITS IN THE FLOW OF TRAFFIC AND INTERSECTION. IT IS A PIECE OF GARBAGE AS IT ENDANGERS EVERYONE IN THE VEHICLE. A 2 TO 3 SECOND PAUSE WITH THE ACCELERATOR PUSHED TO THE FLOOR IT DOES NOTHING AND THE IDIOTS AT EDWARDS AUTO/ HYUNDAI DON'T CARE ALL VEHICLES SHOULD BE RECALLED AND REMOVED FROM SERVICE UNTIL THEY FIRE THE MORON PROGRAMMERS AND FIX THE COMPUTER, SOFTWARE, BRAKE AND ACCELERATOR SENSORS. FACT IS THE CAR'S COMPUTER ISN'T FAST ENOUGH TO PROCESS THE SENSORS. IT IS A DANGER TO MYSELF AND IF IGET HURT THE FEDERAL GOVERNMENT WONT HAVE ENOUGH MONEY TO PAY ME FOR FAILING TO TAKE ALL TUSCONS OFF THE ROAD AND PUT THE BOARD OF DIRECTORS IN JAIL FOR PUBLIC ENDANGERMENT.
Electrical system, Exterior lighting, Oct 18, 2018
THE BRIGHT LIGHT / TURN SIGNAL ARM HAS AN OFF..AUTO..ON ROTATING END THAT CONTROLS THE HEADLIGHTS/DASH/BRIGHT-DIM CONTROL. WHEN THE LIGHTS ARE ON BRIGHT YOU HAVE TO PULL THE SWITCH ARM TO DIM THE LIGHTS. THE TROUBLE IS THE ROTATING END MOVES FROM AUTO TO OFF, SHUTTING ALL THE LIGHT DASH ETC OFF. SINCE YOU ARE DRIVING AT 55 TO 75 MPH AND ALL THE LIGHTS GO OFF LEAVING YOU MOVING HIGH SPEED IN THE DARK HYUNDAI IS ENDANGERING MY LIFE AND THE LIVES OF THE PASSENGERS INTENTIONALL BECAUSE OF THE POOR INCOMPETANT DESIGN. THEY SHOULD RE DESIGN THE SWITCH ARM AND REMOVE THE LIGHT SWITCH FROM THE END OF THE TURN SIGNAL ARM. I HAVE TO TAKE NITRO GLYCERINE BECAUSE I'M SCARED TO DEATH. OTHER DRIVERS HAVE THE EXACT SAME PROBLEM. ALL TUSCONS SHOULD BE REMOVED FROM THE ROAD UNTIL THIS IS FIXED. THE DEALER DOESN'T CARE. HYUNDAI SHOULD BE FINED AND JAILED FOR DANGEROUS ENGINEERING. IT HAPPENS MULTIPLE TIMES!
Power train, Oct 11, 2018
THIS CAR STALLS INTERMITTENTLY WHEN ACCELERATING FROM A STOPPING POSITION TO A MOVING POSITION. I'VE STOPPED AT A STOP SIGN AND WHEN I PUSH THE PEDAL TO ACCELERATE THE CAR PAUSES OR HESITATES. AFTER A FEW SECONDS, THE CAR THRUSTS FORWARD, THAT THAT HESITATION IS SCARY AND NOT SAFE. THIS ALSO HAS HAPPENED WHILST IN TRAFFIC. AS TRAFFIC BUILDS IT CAUSES THE CAR TO MAKE MULTIPLE STOPS. AS I'VE GONE TO ACCELERATE AGAIN I'VE HAD THE CAR HESITATE CAUSING CARS BEHIND ME TO HONK AND CREATING AN UNSAFE DRIVING PATTERN. WE PURCHASED THE CAR BRAND NEW, SO THIS IS REALLY DISAPPOINTING. I HAVE REPORTED TO THE DEALER 3 TIMES AND EVERY TIME THEY TELL ME THERE IS NO FIX FOR THIS PROBLEM. THIS IS NOT EXCEPTABLE. THIS IS A BIG SAFETY PROBLEM YOUR AGENCY HAS ENOUGH DATA TO MAKE HYUNDAI FIX THE PROBLEM.
Power train, Oct 10, 2018
WHEN IN CITY DRIVING, VEHICLE JERKS BETWEEN 1ST, 2ND AND THIRD GEAR. WHEN IN A QUICK STOP VEHICLE FAILS TO ACCELERATE RIGHT AWAY. BOTH INTERMITTENTLY CONCERNS. SPOKE TO MY LOCAL DEALER AND THEY STATE IS A KNOW ISSUE WITH THIS MODEL VEHICLE AND THAT IS JUST THE WAY THEY ARE. UNACCEPTABLE
Power train, Oct 9, 2018
TRANSMISSION STUTTERS AND BUCKS ON INITIAL ACCELERATION FROM A STANDING POSITION WITH HIGH VARIABLE REVOLUTIONS AND LATENT UNINTENDED ACCELERATION RESULTING. OCCASIONS OF ERRATIC FORWARD MOTION OCCUR AT ANY SPEED WHEN PEDAL IS PRESSED BUT NOT ALWAYS AT SAME LOCATION OF PEDAL STROKE. A RECENT OCCURRENCE OF LOSS OF ACCELERATION WHILE TURNING LEFT AND MERGING INTO TRAFFIC LANES LEFT THE VEHICLE AND OCCUPANT STATIONARY AND VULNERABLE FOR SEVERAL SECONDS. THERE APPEARS A PROGRESSION OF INCREASING FREQUENCY AND SEVERITY TO THESE EVENTS THAT I HAVE REPORTED TO THE DEALERSHIP ON SEVERAL OCCASIONS, THE LATEST BEING ON 10/8/18. THEY STATED THEY HAD BEEN RECEIVING OR HEARING OF SIMILAR ISSUES.
Vehicle speed control, Oct 8, 2018
SOMETIMES ACCELERATION PEDAL IS UNRESPONSIVE EVEN HALF WAY PRESSED. USUALLY IT HAPPENS ON LOW SPEEDS. IT ALREADY MEDE ME MOVING MUCH SLOWER THAN I SHOULD. IF I PRESS IT FURTHER IT MIGHT SUDDENLY START WORKING BUT IT APPLIES TOO MUCH ACCELERATION SINCE IT WAS PRESSED TOO HARD AT THAT POINT. DOESN'T FEEL RIGHT WHEN YOU LOOSE CONTROL OVER VEHICLE, IT'S CRITICAL. CONDITIONS WHEN IT HAPPENED: IN MOTION: LOW SPEED, TURNING, CITY STREET. HAPPENED MULTIPLE TIMES SO I CONFIDENT IT'S NOT ONE-TIME ISSUE.
Vehicle speed control, Engine, Oct 5, 2018
I AM EXPERIENCING A PROBLEM WITH THE VEHICLE'S ACCELERATION FROM A STOP WHICH IS WORSENING OVER TIME. I BOUGHT THE VEHICLE NEW IN SEPTEMBER 2017. I ROUTINELY EXPERIENCE A SEVERE LAG IN ACCELERATION FROM A STOP, CAUSING JERKY MOVEMENTS AND SOMETIMES UNINTENDED ACCELERATION. I DO NOT FEEL AS IF THE VEHICLE IS SAFE TO DRIVE ON A DAILY BASIS. I HAVE HAD THE CAR LOOKED AT BY HYUNDAI TECHNICIANS IN MY LOCAL DEALERSHIP'S SERVICE DEPARTMENT. THEY HAVE REPORTED THAT THERE ARE NO ISSUES THEY CAN IDENTIFY AND THE CAR IS OPERATING AS IT WAS BUILT TO. I HAVE EXPRESSED MY CONCERNS ABOUT THE VEHICLE'S SAFETY AND THEY HAVE TOLD ME TO CONTACT HYUNDAI'S CONSUMER AFFAIRS DEPARTMENT. I HAVE INITIATED A TICKET WITH CONSUMER AFFAIRS.
Power train, Oct 1, 2018
WHILE DRIVING THE HYUNDAI TUCSON AT TIMES THE AUTOMATIC TRANSMISSION DOES NOT ENGAGE TO THE NEXT GEAR. WE WERE DRIVING ON THE FREEWAY AND WENT TO MAKE A LANE CHANGE AS A RESULT OF THE TRANSMISSION NOT ENGAGING PROPERLY WE WERE ALMOST HIT BY A BIG RIG. WE HAVE TAKEN IT TO THE HYUNDAI DEALER WE BOUGHT IT FROM BUT THEY KEEP TRYING TO TELL US IT IS THE WAY MY SON DRIVES. BUT THE PROBLEM IS THAT IT ALSO HAPPENS WHEN MY DAUGHTER-IN-LAW IS DRIVING. MY SONS DRIVES WITH TWO FEET AND MY DAUGHER-IN-LAW DRIVES NORMALLY. TO GIVE YOU AN EXAMPLE LAST FRIDAY MY DAUGHTER-IN-LAW DROVE ME TO THE DOCTORS. WE TRAVELED ABOUT 20.5 MILES ROUND TRIP AND IN THE TIME THE TRANSMISSION DID IT NINE TIMES. I FEEL THIS IS A SAFETY HAZARD. I HAVE COMPLAINED TO THE HYUNDIA CORP BUT ALL THEY HAVE DONE SO FAR IS TO OPEN A CASE NUMBER FOR MY COMPLAINT(#11611806)
Power train, Vehicle speed control, Engine, Oct 1, 2018
THE 2017 TUCSON SPORT HAS THE 1.6 TURBO WITH THE DUAL CLUTCH TRANSMISSION. WHEN PULLING OUT INTO TRAFFIC, ONE NEVER KNOWS IF THE CAR WILL RESPOND TO THE GAS PEDAL AND ACCELERATE OR JUST STUMBLE ALONG. THIS IS A KNOWN PROBLEM, AND THERE IS A RECALL OR SIMILAR FOR THE 2016 WITH NHTSA. THE DEALERSHIP (KEARNY MESA HYUNDAI, SAN DIEGO) TELLS US THAT "THEY ALL DO THAT" WHEN WE TOOK IT IN FOR SAFETY CONCERNS AND REPAIR. ANY SUBSEQUENT REQUESTS FOR REPAIR WERE MET WITH "IT WILL COST YOU 150 DOLLARS TO CHECK IT OUT IF IT'S THE SAME SITUATION AS BEFORE WITH NO SOLUTION". THIS CAR IS A DANGER TO US AND OTHERS ON THE ROAD. IT ALSO TENDS TO GO INTO SOME SORT OF LEAF BLOWER MODE SOMETIMES WHEN YOU HIT THE BRAKES, WHERE THE REVS SOAR BUT IT DOESN'T ACT LIKE IT DOWNSHIFTED. THIS IS NOT A MIXUP IN BRAKE/GAS PEDAL USAGE, LIKE THE UNINTENDED ACCELERATION PROBLEMS WEVE ALL READ ABOUT WITH OTHER BRANDS. THE DCT HAS A MIND OF IT'S OWN AND IS A HAZARD ON THE ROAD. THE PROBLEMS ARE WHEN THE VEHICLE IS IN MOTION, AND IT CAN HAPPEN ANYWHERE, AT RANDOM, HIGHWAY, FREEWAY, PULLING OUT OF A DRIVEWAY... ANYWHERE. PLEASE HELP GET THESE DANGEROUS CARS OFF THE ROAD. NOT SURE WHAT DOCUMENTATION YOU WANT, BUT THE CAR IS UNDER WARRANTY, AND WAS BOUGHT IN AUG 2017. CARS WITH THIS ENGINE/TRANS ARE STILL FOR SALE IN THE SHOWROOMS NATIONWIDE, A KNOWN DANGER TO ALL CONCERNED. THE DEALERSHIP SERVICE MGR HAS TOLD US HOW THERE ARE A LOT OF UNHAPPY CUSTOMERS OUT THERE WITH 1.6 TURBO/DCT DRIVETRAINS, AND YET THEY ARE SELLING MORE BY THE DAY. YET THERE IS NO SUPPORT OTHER THAN THE ONE TIME ATTEMPT AND "THEY ALL DO THAT". HELP.
Vehicle speed control, Fuel/propulsion system, Sep 25, 2018
UPON PRESSING THE GAS PEDAL FROM A COMPLETE STOP, OR WHILE DRIVING AT VERY LOW SPEEDS (LESS THAN 20 MPH), VEHICLE HESITATES TO ACCELERATE FOR 2 TO 3 SECONDS. AFTER THE 2 OR 3 SECOND PAUSE, CAR FINALLY ACCELERATES WITH VERY HIGH RPM'S.
Power train, Vehicle speed control, Sep 21, 2018
TUCSON WITH DCT ACCELERATES VERY SLOWLY AFTER COMING TO A STOP, BASICALLY UNRESPONSIVE FOR A COUPLE SECONDS. THIS HAPPENS ALL THE TIME IN CITY DRIVING NO MATTER WHAT DIRECTION I GO AFTER THE STOP. I NOTICED THIS VEHICLE STAYS IN 2ND GEAR UNLESS IT COMES TO A COMPLETE STOP FOR A FULL SECOND. ANYTHING LESS THAN THAT AND THE CAR STAYS IN 2ND GEAR AND THEN LAGS AND STUTTERS WHEN THE ACCELERATOR IS PRESSED. I DON'T KNOW FOR SURE BUT A VEHICLE THAT DOESN'T DOWNSHIFT TO 1ST GEAR WHEN BASICALLY STOPPED MIGHT BE AN ISSUE.
Power train, Vehicle speed control, Sep 17, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION WENT INTO NEUTRAL, THE CHECK ENGINE INDICATOR INADVERTENTLY ILLUMINATED, AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO BAY HYUNDAI (LOCATED AT 641 W 15TH ST, PANAMA CITY, FL 32401, (877) 461-4473) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Power train, Sep 14, 2018
I PURCHASED A 2017 HYUNDAI TUCSON A MONTH AGO AND IT HAS DANGEROUS AND DEFECTIVE TRANSMISSION BEHAVIOR. THERE HAVE BEEN MULTIPLE TIMES WHEN I HAVE PRESSED THE ACCELERATOR AND THE CAR MOVES VERY SLOWLY FOR A FEW SECONDS THEN SUDDENLY LURCHES FORWARDS. I HAVE ALSO PRESSED THE ACCELERATOR WHILE DRIVING AND THE CAR HAS ACTUALLY SLOWED DOWN! THERE WAS A SCARY INCIDENT WHEN I WAS TURNING INTO TRAFFIC, AND INSTEAD OF BEHAVING NORMALLY, MY CAR SLOWED DOWN, PUTTING MY WIFE AND I AT RISK OF BEING HIT IN THE SIDE BY THE APPROACHING TRAFFIC! THIS CARS BEHAVIOR IS DANGEROUS AND SOMEBODY WILL DIE BECAUSE OF IT (IF NOBODY HAS DIED ALREADY). I HAVE TAKEN THE CAR TO MY LOCAL HYUNDAI SERVICE CENTER AND THEY SAID NOTHING WAS WRONG WITH IT, AND THAT I WILL "GET USED" TO DRIVING IT, BECAUSE IT IS A DCT (DUAL CLUTCH MANUAL TRANSMISSION). THIS CAR WAS MARKETED AS AN AUTOMATIC. I KNOW HOW TO DRIVE BOTH AUTOMATIC AND MANUAL TRANSMISSIONS, AND I HAVE NEVER SEEN A "PROPERLY FUNCTIONING CAR" BEHAVE LIKE THIS. I HAVE REACHED OUT TO HYUNDAI CORPORATION AND THEY HAVE NOT GOTTEN BACK TO ME ABOUT A RESOLUTION, BUT IN THE MEAN TIME THIS CAR IS VERY UNSAFE AND NEEDS TO BE RECALLED!
Vehicle speed control, Sep 7, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PATRICK HYUNDAI (LOCATED AT 1020 E GOLF RD #1, SCHAMBURG, IL), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Power train, Sep 5, 2018
EXTREME HESITATION WHEN PRESSING GAS PEDAL FROM A STOPPED POSITION WITH THE AC ON IN HIGH AMBIENT TEMPERATURES (IN A NON-DCT SE PLUS MODEL) CREATING A DANGEROUS SITUATION. AUTO TRANS ADAPTIVE VALUES WERE RESET BY TECHNICIAN WITH SOME IMPROVEMENT, BUT HESITATION RETURNS SHORTLY THEREAFTER. DIFFICULT TO REPRODUCE AND/OR DIAGNOSE SINCE HESITATION SEEMS TO ONLY OCCUR WHEN THE OUTSIDE TEMPERATURE IS 85F-90F OR HIGHER AND CAR IS AT OPERATING TEMPERATURE WITH THE AC ON.
Power train, Engine, Aug 30, 2018
UPON SUPPRESSING THE ACCELERATOR PEDAL VEHICLE FAILS TO ACCELERATE FROM STANDSTILL CREATING A 2-3 "PAUSE" THAT IS HIGHLY DANGEROUS ESPECIALLY WHEN ENTERING TRAFFIC, FREEWAYS, ETC. THIS IS CLEARLY A PROBLEM THAT IS DOCUMENTED HOWEVER NO RECALL HAS BEEN GRANTED FOR THIS MODEL. IT DOESN'T MATTER WHAT ROAD: CITY STREET OR A HIGHWAY. THE VEHICLE HESITATES AND DOES NOT MOVE WHEN YOU NEED TO! WHEN THE POWERTRAIN DOES FINALLY TAKE HOLD, THE ENGINE REVS HIGH AND PULSES FORWARD CAUSING YET ANOTHER DISTURBING AND POTENTIALLY DANGEROUS CONDITION FOR DRIVER AND OTHERS ON THE ROAD. THIS IS CLEARLY A MECHANICAL AND/OR SOFTWARE GLITCH THAT WILL EVENTUALLY RESULT IN ACCIDENTS AND BODILY HARM. NOTE THIS CONDITION IS SOMETIMES INTERMITTENT THEREFORE CREATING A FALSE SENSE OF DRIVER CONTROL SINCE YOU NEVER KNOW WHEN YOU WILL FACE LACK OF PROPER ACCELERATION. AT FIRST I SUSPECTED IT WAS JUST THE 4-CYL ENGINE BEING SMALL, BUT AFTER READING ABOUT OTHER PEOPLE HAVING EXACTLY SAME EXPERIENCE.
Power train, Aug 30, 2018
CAR HESITATES WHEN STEPPING ON GAS.HAS CAUSED SEVERAL POSSIBLE T-BONES WHEN TAKING A LEFT IN AN INTERSECTION. SIMILAR ISSUES TO THE PROBLEM WITH THE 2016 HYUNDAI TUSCON. IT IS A CHRONIC ISSUE,NOT JUST A ONE TIME OCCURENCE.
Power train, Aug 27, 2018
I RECENTLY PURCHASED A NEW 2017 HYUNDAI TUSCON. I FOUND THAT THE VEHICLE DOESN'T SHIFT SMOOTHLY, SOMETIMES HAS A ROUGH IDLE, FEELS LIKE IT'S GOING TO STALL OUT, AND DOESN'T ALWAYS ACCELERATE. I BROUGHT THE CAR IN FOR INSPECTION FOR THE ROUGH SHIFTING. THE TECHNICIAN HE ASKED ME THE FOLLOWING: DOES IT ALWAYS SHIFT ROUGH, FEEL LIKE IT'S GOING TO STALL ESPECIALLY IN STOP AND GO TRAFFIC, SOMETIMES SLOW TO ACCELERATE? WHEN I ANSWERED YES TO ALL OF THEM I WAS TOLD THAT THESE ARE KNOWN PROBLEMS WITH THIS CAR. HE HEARS THE SAME COMPLAINTS OVER AND OVER AGAIN. I WAS TOLD THERE WAS NOTHING THAT CAN BE DONE TO FIX IT. GOOGLE "HYUNDAI TUSCON DUAL CLUTCH PROBLEMS" AND YOU WILL FIND HUNDREDS OF THE EXACT SAME COMPLAINTS. THAT DAY I DROVE TO LAS VEGAS I WAS WAS ALMOST IN 2 HORRIFIC ACCIDENTS BECAUSE THE CAR FAILED TO ACCELERATE AND ALMOST REAR ENDED BECAUSE IT FAILED TO ACCELERATE. NOT ONE WEEK AFTER THE FIRST INSPECTION I TOOK IT BACK. HE AGAIN TOLD ME THAT THESE ARE KNOW PROBLEMS WITH THE TUSCON . THE LEMON LAW STATES THAT I AM ENTITLED TO A SAFE/ PROPERLY PERFORMING VEHICLE OR A FULL REFUND OF THE PURCHASE PRICE. THIS CAR IS MOST CERTAINLY NOT SAFE AND NOT PERFORMING PROPERLY. I HAVE BEEN SPEAKING WITH HYUNDAI WHO PERFORMED A SO CALLED INVESTIGATION AND DECIDED THAT THERE IS NO EVIDENCE TO PROVE MY CAR IS UNSAFE. AFTER NEARLY 3 WEEKS THEY DECIDED TO HAVE A FIELD TECH INSPECT THIS TUSCON. THAT THE ROUGH SHIFTING, ROUGH IDLE, NEARLY STALLING, AND FALLING TO ACCELERATE ARE "NORMAL" FOR THIS VEHICLE PER THEIR OWN MECHANICS. I HAVE ATTACHED ALL EMAIL CONVERSATIONS BETWEEN HYUNDAI AND MYSELF. THEY FEEL MY COMPLAINT AND SAFETY CONCERNS AFTER NEARLY 3 ACCIDENTS IS UNWARRANTED. I DON'T FEEL THAT I AM BEING UNREASONABLE BY ASKING FOR ANOTHER VEHICLE THAT PERFORMS PROPERLY OR REFUND OF MY MONEY AND CANCELLATION OF MY CONTRACT.
Vehicle speed control, Aug 26, 2018
MY CAR IS DELAYED IN ACCELERATION AND SEEMS TO HAVE TROUBLE SHIFTING GEERS
Power train, Aug 23, 2018
SUV RATCHETS FORWARD FROM A STOP, ALSO HAS ISSUES IN TRAFFIC WITH BEING HESITANT TO PROPEL ITSELF FORWARD. THIS HAS RESULTED IN UNSAFE TRAFFIC SITUATIONS AS THE POWERTRAINS ABILITY TO ACT AS EXPECTED, HAS NOT BEEN MET CAUSING DELAYS IN CROSSING ROADS OR ACCELERATION FROM STOPLIGHTS/SIGNS.
Power train, Aug 11, 2018
THIS CAR STALLS INTERMITTENTLY WHEN ACCELERATING FROM A STOPPING POSITION TO A MOVING POSITION. I'VE STOPPED AT A STOP SIGN AND WHEN I PUSH THE PEDAL TO ACCELERATE THE CAR PAUSES OR HESITATES. AFTER A FEW SECONDS, THE CAR THRUSTS FORWARD, THAT THAT HESITATION IS SCARY AND NOT SAFE. THIS ALSO HAS HAPPENED WHILST IN TRAFFIC. AS TRAFFIC BUILDS IT CAUSES THE CAR TO MAKE MULTIPLE STOPS. AS I'VE GONE TO ACCELERATE AGAIN I'VE HAD THE CAR HESITATE CAUSING CARS BEHIND ME TO HONK AND CREATING AN UNSAFE DRIVING PATTERN. WE PURCHASED THE CAR BRAND NEW, SO THIS IS REALLY DISAPPOINTING.
Power train, Aug 6, 2018
MY 2017 HYUNDAI TUSCON HAS A DUEL CLUTCH TRANSMISSION. I HAVE HAD PROBLEMS WITH IT EVER SINCE WE PURCHASED IT. I HAVE HAD IT BACK TO THE DEALER SEVERAL TIMES. WHEN YOU ARE SITTING IN TRAFFIC AND TRY TO GO THE TRANSMISSION HESITATES, WHEN YOU COME TO A STOP AND GO TO TAKE OFF THE TRANSMISSION IS IN THE WRONG GEAR AND YOU GET A BANG. THE DEALER TELLS ME THIS IS LIKE DRIVING A CAR WITH A CLUTCH I CAN DRIVE A CAR WITH A MANUAL TRANSMISSION AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THE CAR IS GREAT IF YOU NEVER HAVE TO STOP AND TAKE OFF. SOME DAYS IT'S BETTER THAN OTHERS. YOU CAN'T DRIVE THIS CAR LIKE A REGULAR TRANSMISSION CAR YOU CAN'T PULL OUT FOR FEAR THE CAR WILL NOT GO OR WILL BE IN THE WRONG GEAR. THIS CAR IS NOT SAFE. THE DEALERSHIP NEVER TOLD US THAT THIS VEHICLE HAD THIS PROBLEM. I WOULD HAVE NEVER PURCHASED THIS VEHICLE IF I WOULD HAVE KNOWN. THIS IS A ON GOING PROBLEM. BELOW IT SAYS WHEN DID THIS HAPPEN, IT HAPPENS ALL THE TIME.
Power train, Aug 6, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED. APPROXIMATELY 3-5 SECONDS LATER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HYUNDAI VILLAGE OF DANVERS (24 COMMONWEALTH AVE, DANVERS, MA 01923, (978) 646-8890) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Power train, Jul 26, 2018
2017 HYUNDAI TUCSON WITH DUAL CLUTCH TRANSMISSION HESITATED TO ACCELERATE AFTER STOPPING AT A STOP SIGN AND TURNING RIGHT. WHEN IT FINALLY DID ACCELERATE IT WAS SLOW AND UNRESPONSIVE FOR A FEW SECONDS, CAUSING CROSS TRAFFIC TO BRAKE BEHIND ME. THE SAME HESITATION AND UNRESPONSIVENESS CAN OCCUR WHEN GOING STRAIGHT OR TURNING LEFT/RIGHT AFTER COMING TO A STOP. I BELIEVE THIS BEHAVIOR IS DUE TO THE DUAL CLUTCH TRANSMISSION.