2020 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 178 owner complaints filed for this model year. This is the 12th highest complaint count among 21 Tucson model years with reports.
Of the 2020 reports, 5 involved a crash and 2 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Representative owner complaints
178 reports, newest first.
Forward collision avoidance, Dec 9, 2021
Hyundai Tucson Sport 2020, this happens always, while driving in the highway, long distance the forward collision warning activates (no cars in front of me or any objects) and the SUV make a sudden stop and it sound a loud scary noise, then I have to park, turn it off and then start the SUV again because the rpm starts going up. This is a safety hazard, luckily no one was behind me or I could get hit in the middle of the highway. I took the SUV to the Hyundai dealership where I bought it in San Juan, Kennedy, but they said they didn’t find anything. I took it then to the Hyundai dealership in Caguas, P.R. to have it check and still waiting on a response. It’s been a year and still no one finds what’s the problem. I feel my life is at risk when driving in the highway.
Other or unspecified, Dec 1, 2021
While I was driving my car on the highway I notice my back window was getting foggy and about 5 minute later all my indicators on my dashboard lift up and my car went dead trying to get off the highway ramp and smoke came out of the hood, this was a brand new car, Hyundai Tucson 2020 and only have 23000 miles on it, from when I purchase it, please can you check in to this for me.
Other or unspecified, Nov 2, 2021
The contact owns a 2020 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the parts for the recall repair was available. The contact stated that an unknown warning light was illuminated. The dealer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 4,200. Parts distribution disconnect. Vehicle has been repaired.
Other or unspecified, Sep 1, 2021, crash
The contact owns a 2020 Hyundai Tucson. The contact stated that while driving approximately 65 mph, the instrument dashboard display suddenly blacked out and the steering wheel malfunctioned causing the driver to lose control of the vehicle and crash down an embankment into a tree. The contact mentioned that when she attempts to exit because the vehicle was on the edge of an embankment when she exits the vehicle she fell into a tree then climbed up to the roadway where she was found unconscious. During the incident, the driver sustained a fractured left shoulder and head trauma. The contact currently was being seen by a Neurologist for her head trauma. A police report was taken at the scene and the vehicle was towed away. It took over an hour for the vehicle to be retrieved from the embankment. The cause of the failure was not determined. Prior to the crash, the vehicle had been serviced on multiple occasions for exhibiting a loss of power and hesitation to accelerate. The vehicle was taken to the local dealer who replaced the transmission and reprogrammed the computer software but the failures continued to occur. The manufacturer was notified of the failures. The failure mileage was 38,000.
Service brakes, Hydraulic, Jul 13, 2021
The contact owns a 2020 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Visibility/wiper, May 12, 2021
MY WINDSHIELD CRACKED. THE VEHICLE WAS STATIONARY. NOTHING HIT IT. IT STARTED OUT AS A 5INCH LONG CRACK AND IS NOW 18INCHES. I CANT FEEL IT ON THE INSIDE, OR OUTSIDE OF THE GLASS. IT IS FROM THE INSIDE.
Other or unspecified, Back over prevention, Apr 13, 2021
I SUBMITTED A SAFETY ISSUE WITH MY CAR'S FRONT AND REARVIEW CAMERA. IN LOW LIGHT, IT IS IMPOSSIBLE TO SEE WHAT IS BEHIND ME OR HOW FAR I AM FROM THE OBJECT BEHIND ME. THE FEDERAL GOVERNMENT MANDATES BACKUP CAMERAS BUT DOES THAT MEAN A MANUFACTURER CAN JUST PUT ANY CAMERA ON CAR WITHOUT IT WORKING PROPERLY? IT IS NOT ONLY A PROBLEM ON MY CAR, I HAVE LOOKED AT OTHER 2020 HYUNDAI TUCSON ULTIMATE TRIM LEVELS, AND IT HAS THE SAME PROBLEM. WE CAN NOT WAIT UNTIL WE RUN OVER SOMEONE BEFORE SOMEONE STEPS IN. PLEASE REVIEW AND TAKE MY COMPLAINT SERIOUSLY.
Service brakes, Hydraulic, Apr 6, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES,HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER JONES BEL AIR HYUNDAI LOCATED AT 1504 BELAIR ROAD, BELAIR, MD 21014 WAS NOTIFIED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL FALL OF 2021. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Seats, Mar 24, 2021
I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT WAS BURNT AND MELTED SO DEEP IT WAS UNBELIEVABLE BECAUSE MY SEAT HEATER WAS ON, MY CAR COULD HAVE BEEN EXPLODED, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BURN BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE. IMAGINE IT WAS A CAR SEAT ON IT OR A PARALYSIS PERSON WHO WAS SITTING THERE.
Wheels, Other or unspecified, Mar 23, 2021
THIS CAR HAS HAD AN ACTIVE RECALL FOR MONTHS, I HAVE TRIED TO GET THIS FIXED AND WHEN I MAKE AN APPOINTMENT TO GET THE CAR SERVICED THEY SAY THEY DON'T HAVE THE PARTS FOR THE RECALL AND DON'T KNOW WHEN THEY WILL GET IT. NOW I ALSO HAVE A WARNING ON THE DASHBOARD FOR AN ISSUE WITH TIRES AND CAN'T GET IN TO SEE THEM AS I HAD AN APPOINTMENT THEY CANCELED. AT THIS POINT I THINK THEIR MAINTENANCE PROGRAM IS FRAUDULENT AND SHOULD BE INVESTIGATED
Seats, Mar 23, 2021
I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT BURNED AND MELTED SO DEEP IT WAS UNBELIEVABLE JUST BECAUSE MY SEAT HEATER WAS ON FOR 2, 3 HOURS, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BE BURNT BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE.
Service brakes, Hydraulic, Mar 22, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801, (516) 806-5766) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT CONSUMER HAS CONTACTED THE DEALER AND WAS TOLD SHE WAS ON A WAITING LIST AND WOULD CALL BACK ONCE THE PARTS CAME IN.
Service brakes, Hydraulic, Mar 18, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT HUDSON HYUNDAI LOCATED AT 1977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304, (201) 845-0700) AND LYNNES HYUNDAI LOCATED AT 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, (908) 645-0033) AND PARAMUS HYUNDAI LOCATED AT 234 NJ-4, PARAMUS, NJ 07652, (201) 845-0700) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Mar 17, 2021
I RECEIVED A LETTER STATING MY 2020 HYUNDAI TUCSON IS AFFECTED BY A RECALL CONCERNING THE ABS MODULES THAT COULD CAUSE AN ENGINE COMPARTMENT FIRE. I CALLED TO SCHEDULE A RECALL REPAIR AND THE DEALERSHIP STATED HYUNDAI HAS NOT YET RELEASED THE PARTS TO MAKE THE REPAIR. I WAS TOLD THEY DID NOT KNOW WHEN THE PARTS WOULD COME IN. WITH A SERIOUS RECALL LIKE THIS, THESE REPAIRS SHOULD BE MADE ASAP.
Service brakes, Hydraulic, Mar 17, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT POHANKA HYUNDAI OF SALISBURY LOCATED AT 2015 N. SALISBURY BLVD, SALISBURY, MD 21801, (410)673-7171 AND PRESTON HYUNDAI LOCATED AT 4327 PRESTON RD, HURLOCK, MD 21643, (410)673-7171) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Service brakes, Mar 16, 2021
PER THE NHTSA RECALL 20V-543, THE TUCSON HAS A RECALL FOR POSSIBLE BRAKE FIRES SINCE SEPT 2020. AS OF MARCH 2021 NO DEALER IN THE AREA YET HAS PARTS TO PERFORM THE RECALL SERVICE. HYUNDAI IS TAKING AN EXCESSIVE AMOUNT OF TIME TO REMEDY THE FIRE HAZARD.
Power train, Mar 15, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE VEHICLE STALLED THE VEHICLE THEN STARTED TO ACCELERATE AND RESUME NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO COCONUT CREEK HYUNDAI (4960 N STATE RD 7, COCONUT CREEK, FL 33073) WHERE THEY INSPECTED THE VEHICLE AND WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
Service brakes, Hydraulic, Mar 11, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT ROUND ROCK HYUNDAI LOCATED AT 2405 N. INTERSTATE HWY 35, ROUND ROCK, TX 78664, (512) 920-5397) AND SOUTH POINT HYUNDAI LOCATED AT 4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 445-0300) AND AUTOMAX HYUNDAI LOCATED AT 3221 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (254) 699-2629) AND ROGER BEASLEY HYUNDAI LOCATED AT 24795, I-35, KYLE, TX 78640, (512) 262-2020) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Forward collision avoidance, Mar 7, 2021
I WAS NOTIFIED IN SEPTEMBER OF 2020 THAT THERE WAS A RECALL TO INSTALL A FUSE KIT INTO THE ABS MODULE ELECTRICAL CIRCUIT AND UPDATE THE ABS SOFTWARE ON MY VEHICLE. IT IS NOW MARCH 2021 AND HYUNDAI STILL DOES NOT HAVE THE PARTS TO CORRECT THIS PROBLEM. SINCE THIS IS A FIRE HAZARD, I SEE THIS AS AN ISSUE THAT THEY NEED TO PROMPTLY CORRECT. 6 MONTHS IS TOO LONG TO BE WAITING WHEN THEY KNOW THERE IS A PROBLEM.
Other or unspecified, Back over prevention, Mar 3, 2021
I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON
Other or unspecified, Back over prevention, Mar 3, 2021
I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON
Service brakes, Feb 16, 2021
RECALL 20-01-040H - I'VE BEEN TRYING TO GET THIS PART SINCE JULY OF 2020, THIS IS A SAFETY RECALL AND I FINALLY WENT TO STEW HANSEN HYUNDAI IN DES MOINES IOWA ON 12/29/2020 AND THEY ORDERED IT FOR THE AUTO OFFICIALLY. I HAD BEEN ON A LIST FOR WHEN IT CAME IN TO GET IT FIXED. FOR THIS BEING A SAFETY RECALL THIS IS ABSOLUTELY RIDICULOUS THAT I CAN'T GET THIS FIXED. THIS IS A COMPLAINT NOT A VEHICLE ISSUE. HYUNDAI'S HANDING OF THIS RECALL IS LACKLUSTER AT BEST. I DON'T FEEL ENOUGH IF BEING DONE TO GET THIS TAKEN CARE OF.
Electrical system, Feb 7, 2021
IAM WAITING FOR DEALERS TO TAKE CARE ABOUT A "RECALL" FOR TUCSON MODEL YEARS 2019,2020 AND 2021FROM THE MONTH OF SEPTEMBER 2020 . IS SUPPOSE MY TUCSON2020 COULD BE INFIRE BECAUSE OF IT,BUT I DON'T SEE DEALERS ARE INTERESTED FIXING THE PROBLEM NOW I AM WAITING FOR KENDALL DEALER IN MIAMI BECAUSE DEFINITTLY HOMESTEAD DEALER DO NOT WANT TO DO IT.
Other or unspecified, Back over prevention, Jan 28, 2021
THE BACK UP CAMERA IS FUZZY AND BLURRY. IT'S HARD TO SEE THROUGH THE CAMERA TO USE IT BACKING UP IN SPOT THAT I REALLY NEED IT. WHEN IT'S DARK ITS WORSE. THE BACK UP CAMERA DOES NOT MAKE THE WARNING NOISE IT SHOULD. I HAVE CAME VERY CLOSE TO HITTING 2 PARKED CARS AND 1 PERSON WHILE BACKING UP. I HAVE MADE 2 PAYMENTS ON THE TUCSON. IT'S NOT EVEN DUE FOR THE FIRST OIL CHANGE. IT HAS AROUND 2,000 MILES ON IT.
Other or unspecified, Jan 27, 2021
I WAS NOTIFIED OF A RECALL AROUND OCTOBER NOTIFIED THE DEALER FOR REPAIR THEY GAVE ME AN APPT AND THEN CANCELLED IT SAID THEY HAD TO ORDER PART THIS VEHHICLE COULD CATCH FIRE SO I HAVE TO PARK OUTSIDE AND EVERYTIME I CALL THE DEALER THEY SAY NO PARTS I AM CONCERNED AND DON'T KNOW WHAT TO DO