2020 Hyundai Tucson
Problems, recalls and owner-reported issues
Engine is the leading concern among 178 owner complaints filed for this model year. This is the 12th highest complaint count among 21 Tucson model years with reports.
Of the 2020 reports, 5 involved a crash and 2 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
An engine compartment fire can increase the risk of injury or crash.
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Campaign 20V543000 on NHTSA.gov
Representative owner complaints
178 reports, newest first.
Service brakes, Hydraulic, Jan 25, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788; (352) 815-2516) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Service brakes, Jan 20, 2021
RECALL #195 FIRE HAZARD DEALER SAID TO CALL BACK IN 3 WKS. TO SEE IF PARTS ARE AVAILABLE. (PARK AWAY FROM HOUSE. CAN CATCH FIRE. IN THAT CASE ITS NOT SAFE TO DRIVE. (BRAND NEW NOT AS IS.} SHOULD BE ELIGIBLE FOR LONER CAR .AND COMPENSATED FOR TIME I CANT USE CAR.
Service brakes, Jan 20, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 20V543000(SERVICE BRAKES) HOWEVER THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE LOCAL DEALER JENKINS HYUNDAI LOCATED AT 750 LODGEVILLE RD, BRIDGEPORT, WV 26330 AND THE MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Jan 20, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505; (850) 479-9667) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Jan 14, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO NAPLETON'S VALLEY HYUNDAI (4333 OGDEN AVE, AURORA, IL 60504; (630) 423-5120) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Jan 12, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) PART TO DO THE RECALL REPAIR WAS AVAILABLE. THE CONTACT CALLED STRAUB HYUNDAI (80 STRAUB DR, TRIADELPHIA, WV 26059, (833) 955-1854) WHERE IT WAS CONFIRMED THAT THE PART WAS AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB
Service brakes, Jan 8, 2021
RECEIVED A RECALL NOTICE FROM HYUNDAI WITH AN OBVIOUS SENSE OF URGENCY INSTRUCTING ME TO SCHEDULE A REPAIR ASAP!!! THAT WAS NOVEMBER 2020. THIS RECALL AFFECTS THE ABS SYSTEM OF MY NEW VEHICLE. TODAY IS JANUARY 8, 2021 AND STILL NO FIX AND ACCORDING TO DEALERSHIP, THEY HAVE NO IDEA WHEN THIS WILL HAPPEN!!! NO PARTS FROM HYUNDAI AVAILABLE. VERY CONCERNING AND FRIGHTENING TO DRIVE THIS CAR DUE TO FIRE HAZARD. IN ADDITION, THE RECALL LETTER INSTRUCTS THAT I SHOULD NOT PARK THE CAR INSIDE OR NEAR A STRUCTURE. I LIVE IN HUDSON VALLEY, NEW YORK AND WE ARE IN THE MIDDLE OF WINTER HERE. I NOW SIT WITH AN EMPTY TWO-CAR GARAGE AND HAVE HAD TO DIG MY CAR OUT OF SNOW, SCRAPE IT FROM ICE, AND PUT AIR IN THE TIRES BECAUSE OF COLD TEMPERATURES. THIS IS UNACCEPTABLE CUSTOMER SERVICE BY HYUNDAI, PUTTING DRIVERS IN THIS POTENTIALLY DANGEROUS SITUATION. \MY DEALERSHIP HAS ME AT #61 ON THEIR RECALL LIST WITH NO IDEA OF WHEN THE REPAIRS WILL BE DONE. THIS COULD TAKE A FEW MONTHS, IN THEIR OPINION. I
Service brakes, Hydraulic, Jan 5, 2021
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FREEHOLD HYUNDAI (4065 U.S. 9, FREEHOLD TOWNSHIP, NJ 07728, (732) 625-1200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Engine, Jan 2, 2021
SERVICE RECALL 195 FOR ABS SYSTEM AND POTENTIAL FIRE HAZARD. HYUNDAI SAYS NOT TO DRIVE BECAUSE OF SAFETY RISK AND THAT PARTS ARE NOT AVAILABLE NATIONWIDE. APPARENTLY THIS IS ONLY FOR EXISTING CARS IF YOU BUY NEW THEY WILL FIX THE PROBLEM AND HAVE PARTS AVAILABLE IMMEDIATELY. HOW IS THAT POSSIBLE?
Service brakes, Hydraulic, Dec 30, 2020
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ZIMBRICK HYUNDAI WEST (1809 W BELTLINE HWY, MADISON, WI 53713, (608) 230-0600) AND WORLD HYUNDAI (5337 MILLER CIRCLE DRIVE, MATTESON, IL 60443, 866-710-9279) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Hydraulic, Dec 29, 2020
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Hydraulic, Dec 22, 2020
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE. VEHICLE IS SCHEDULED TO BE REPAIRED ON FEBRUARY 4TH, 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB
Electrical system, Service brakes, Dec 13, 2020
MY 2020 HYUNDAI TUCSON WAS PURCHASED NEW THIS YEAR FROM WEST HERR HYUNDAI I'M WILLIAMSVILLE NY. I WAS NOTIFIED OF A VEHICLE SAFETY RECALL RELATED TO ABS ISSUES IN SEPTEMBER 2020. I HAVE CONTACTED THE DEALER EVERY WEEK SENSE THEN, AND THEY CLAIM THEY ARE UNABLE TO COMPETE THE RECALL DUE TO A LACK OF PARTS. I BELIEVE THE DEALER IS NEGLIGENT IN ADDRESSING THIS ISSUE AND I WOULD APPRECIATE HELP GETTING THIS SAFETY ISSUE REMEDIED.
Service brakes, Forward collision avoidance, Dec 7, 2020
RECEIVED RECALL 195 NOTICE PERTAINING TO ELECTRICAL SHORT IN ABS SYSTEM AND THAT VEHICLE SHOULD NOT BE PARKED IN GARAGE OR NEAR ANY STRUCTURES DO TO POTENTIAL FIRE. WENT TO DEALER FOR INSPECTION, WAS TOLD THAT PART WOULD BE IN AND REPLACED IN A WEEK TO TEN DAYS. THREE WEEKS LATER I NOW HAVE BEEN TOLD THAT HYUNDAII DOES NOT HAVE THE PART AVAILABLE. WAS TOLD PART MAY NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2021. THIS IS HUGE DANGEROUS RECALL! I DO NOT FEEL SAFE IN THIS CAR BUT I AM STUCK PAYING FOR A DEFECTIVE VEHICLE. I ONLY HAVE 2,100 MILES ON THIS CAR. IT IS INEXCUSABLE THAT HYUNDAI DOES NOT HAVE THIS RECALL PART. MEANWHILE I HAVE TO KEEP PAYING FOR THIS DANGEROUS BRAND NEW CAR MONTHLY. I UNDERSTAND RECALLS UNFORTUNATELY HAPPEN BUT THIS CORPORATION SHOULD HAVE THE REPLACEMENT PARTS AVAILABLE.
Service brakes, Dec 1, 2020
RECEIVED RECALL LETTER FOR ABS PART PROBLEM. HAVE BEEN CALLING ROSEN HYUNDAI OF ALGONQUIN, IL EVERY WEEK STARTING NOVEMBER 9, 2020. NO PART IN YET AND THEY KEEP SAYING TWO WEEKS. I WANT TO BE ON RECORD THAT IF SOMETHING GOES WRONG WITH MY VEHICLE DUE TO THIS RECALL HYUNDAI IS RESPONSIBLE. NO ONE SEEMS TO BE HELPING.
Service brakes, Nov 27, 2020
RECEIVED SAFETY RECALL NOVEMBER 11, 2020. CALLED TO SCHEDULE REPAIR AND TOLD PART WAS BACK ORDERED WOULD BE IN THE NEXT WEEK. CALLED FOLLOWING WEEK ALSO TOLD WOULD BE LONGER AS THE PART WAS BACK ORDERED. THE RECALL SAYS NOT TO PARK CAR IN A GARAGE AND BEWARE OF LIGHT ON DASH AS IT MAY CAUSE A FIRE. I AM 76 YEARS OLD AND NOW CANNOT DRIVE MY CAR. I AM PAYING FOR A NEW CAR THAT I CANNOT DRIVE. DEALERS ARE PUTTING REPAIR PARTS INTO CARS ON THE LOT LETTING PEOPLE LIKE MY SELF WAIT. SO TODAY NOVEMBER 27 I CALLED HYUNDAI CUSTOMER SERVICE 800-633-5151 AND THE PERSON SAID SHE COULD GET BE A CASE MANAGER IN 3-5 BUSINESS DAYS. I LIVE IN DENVER WHERE IT SNOWS. I BOUGHT THIS NEW CAR AUGUST 31 BECAUSE IT HAS ALL WHEEL DRIVE. NOW IT HAS BEEN SITTING IN MY DRIVEWAY FOR 17 DAYS. I AM MAKING PAYMENTS. - ARAPAHOE HYUNDAI JUST SAYS IT IS OK TO DRIVE EVEN THOUGH I RECEIVED THIS SAFETY NOTICE. - 800 CUSTOMER SERVICE SAYS SHE REALLY HAS NO CONNECTION TO HYUNDAI OR ANYONE SHE CAN SPEAK TO DIRECTLY. - I AM 76 YEARS OLD AND HAVE NO CAR. - DEALER SAYS HE HAS A CALL INTO HYUNDAI TO APPROVE A LONER. - MCDONALD HYUNDAI SAYS THEY PUT REPAIRS ON CARS IN LOT FIRST.
Service brakes, Hydraulic, Nov 25, 2020
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MILLENNIUM HILTON NEW YORK DOWNTOWN (55 CHURCH STREET, NEW YORK, NY 10007, (212) 693-2001) INFORMED THE CONTACT THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE FOR THE RECALL REPAIR A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Nov 22, 2020
TWICE WITHIN NINE DAYS GIVE OR TAKE A DAY, OCT.31 BEING THE LAST TIME THE SUV TURNED ITSELF OFF ONCE TRAVELING APP. 25 MPH, THE SECOND ABOUT 45MPH . A FEW MINUTES LATER IT TURNED ITSELF BACK ON.THIS IS MY WIFES CAR. THANKFULLY BOTH TIMES SHE WAS ABLE TO GET THE CAR OFF THE ROAD AND NOT HAVE AN ACCIDENT. THE FIRST TIME IT HAPPENED SHE THOUGHT THAT SHE DID SOMETHING ,HAD NO IDEA WHAT BUT SINCE THE CAR STARTED SHE DID NOT TELL ME.CAN'T EXPLAIN THAT, IT IS MY WIFE. THE SECOND TIME ON ROUTE 10 IN EAST HANOVER NJ SHE CALLED ME WHILE THE CAR WAS STILL ROLLING TO A STOP.OVER THR PHONE I COULD HEAR A GRINDING LIKE SOUND SIMILAR TO WORN OUT BRAKE PADS. BEING LESS THAN A 1/2 MILE FROM WORK WHEN IT STARTED AGAIN I TOLD HER TO DRIVE IT TO WORK. TOWN HYUNDAI BI DENVILLE NJ WAS CALLED TO COME AND GET THE CAR. AFTER HAVING THE CAR FOR 22DAYS THE COULD NOT FIND THE PROBLEM AND HID BEHIND THE NJ LEMON LAW TO DENY OUR REQUEST TO REPURCHASE THE CAR NO ONE IN THEIR RIGHT MIND WOULD DRIVE THE CAR TWO MORE TIMES TO SEE IF IT WOULD SHUT ITSELF OFF THE POTENTIAL FOR AN ACCIDENT /DEATH /INJURY OUTWAYS THE IDIOTIC NOTION THAT THE CAR NEEDS TO DO THIS TWO MORE TIMES TO QUALIFY FOR THE LEMON LAW .MY ONLY CONCERN IS THAT THIS DEALERSHIP OR CORPORATE YAHOOS TRY SO RESELL OR RELEASE THIS CAR . IT IS DEATH ON WHEELS PLEASE DO NOT LET THEM DO THIS
Service brakes, Hydraulic, Nov 20, 2020
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THREE TIMES TO HOMESTEAD HYUNDAI GENESIS (111 S HOMESTEAD BLVD, HOMESTEAD, FL 33030) AND WAS INFORMED THE PART WAS NOT YET AVAILABLE. THE CONTACT WROTE A LETTER TO THE MANUFACTURER AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Nov 19, 2020
RECEIVED THE SAFETY RECALL LETTER ABOUT THE ANTI LOCK BRAKE SYSTEM. I CALLED HYUNDAI LEFT VOICE MESSAGE. CALLED TODAY AGAIN AND WAS TOLD THAT THEY DO NOT HAVE THE PART TO GET THE CAR FIXED. TOLD ME TO CALL AGAIN IN ONE MONTH. DUE TO THE IMPORTANCE OF THE BREAK SYSTEM, I THINK THIS IS SOMETHING THAT CANNOT WAIT. IM AFRAID OF DRIVING MY CAR AND HAVE THE RISK OF THE BREAKS NOT WORKING SINCE I WONT PUT MY FAMILY'S LIFE IN RISK.
Other or unspecified, Service brakes, Nov 18, 2020
I WAS INFORMED OF A RECALL FOR THE ABS SYSTEM FOR MY HYUNDAI TUCSON 2020. I WAS DIRECTED TO THEIR WEBSITE TO SCHEDULE AN APPOINTMENT FOR SERVICE, WHICH I SCHEDULED AT HYUNDAI OF LONG ISLAND CITY IN NEW YORK. ONCE I ARRIVED AT MY SCHEDULED TIME FOR THIS SPECIFIC ISSUE AND AFTER WAITING 30 MINUTES TO EVEN SPEAK WITH A SERVICE REPRESENTATIVE, I WAS TOLD THERE IS A BACKORDER OF THE REQUIRED PARTS TO FIX THIS ISSUE AND IT MIGHT BE ANOTHER 2-3 WEEKS. I WAS TOLD I NEED TO CALL THEM TO CHECK IN TO SEE IF PARTS ARE IN. I FIND IT UNACCEPTABLE THAT I WAS ALLOWED TO MAKE AN APPOINTMENT FOR AN URGENT ISSUE, ONLY TO BE TOLD IT CAN'T BE FIXED. I SHOULD NOT HAVE TO CALL BACK SEVERAL TIMES IN THE FOLLOWING WEEKS TO KEEP ASKING IF THEIR PARTS ARE IN. I ALSO ASKED FOR A LOANER VEHICLE AND THEY SAID THEY DON'T HAVE ANY. I FIND THE HANDLING OF THIS IMPORTANT SAFETY RECALL TO BE NEGLIGENT AND IS PUTTING ME AT FURTHER RISK WHILE I WAIT FOR THE REQUIRED SAFETY REPAIRS. I HAVE ATTACHED A PHOTO OF THE RECALL NOTICE I RECEIVED IN THE MAIL. AS WELL AS SCREENSHOTS OF THE ONLINE SCHEDULING SERVICE.
Power train, Nov 14, 2020
WHEN SITTING AT A STOP LIGHT, WITH THE CAR IN DRIVE, THE VEHICLE STARTS TO LURCH MULTIPLE TIMES. IT FEELS AS IF SOMEONE BEHIND ME IS TAPPING MY REAR BUMPER. I HAVE TAKEN IT EARNHARDT HYUNDAI IN NORTH SCOTTSDALE, ARIZONA THREE TIMES. THEY CANNOT FIND OUT WHAT THE PROBLEM IS. THE CAR IS NEW WITH ONLY 6400 MILES ON IT.
Back over prevention, Oct 30, 2020
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED AFTER DRIVING IN INCLEMENT WEATHER, AND ATTEMPTING TO REVERSE, THE REAR VIEW CAMERA WAS OBSTRUCTED BY RAIN WATER MAKING IT DIFFICULT TO SEE OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THERE WAS NO PROTECTIVE COVER OR SHIELD ABOVE THE CAMERA. THE CONTACT CALLED TAMIAMI HYUNDAI (780 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 417-1222) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50.
Other or unspecified, Oct 18, 2020
THE WINDSHIELD ON MY 2020 HYUNDAI TUSCON ALL OF SUDDEN HAS A CRACK LONGER THAN 2 DOLLAR BILLS AND IT KEEPS GROWING. STARTED ON THE PASSENGER SIDE, MAKING IT'S WAY TO THE DRIVERS SIDE. YOU DO NOT FEEL THE CRACK ON THE INSIDE OR OUTSIDE OF THE WINDSHIELD, IT SEEMS TO BE IN THE MIDDLE,. MY CAR WAS STATIONARY AT THE TIME, NO OBJECTS HAVE HIT THE WINDSHIELD WHILE DRIVING.
Service brakes, Sep 18, 2020
I AM UNABLE TO SAFELY DRIVE MY NEW 2020 HYUNDAI TUCSON PURCHASED JULY 12, 2020, DUE TO A DANGEROUS RECALL. THERE IS NO SOLUTION AT THIS TIME AND IF THE ABS LIGHT COMES ON, I AM ADVISED TO PULL OVER, DISCONNECT THE BATTERY AND HAVE IT TOWED TO THE DEALERSHIP. ALSO, DO NOT PARK THE CAR INDOORS. I WAS PLANNING ON TAKING SOME ROAD TRIPS; THAT IS WHY I PURCHASED THE CAR. HYUNDAI ADVISED ME NOT TO TAKE A ROAD TRIP DUE TO THE PROBLEM. I THOUGHT THEY MIGHT GIVE ME A LOANER TILL THE SITUATION WAS RESOLVED BUT CUSTOMER SERVICE SAID "ONLY IF THE ABS LIGHT COMES ON". I ALSO NOTE THAT THEY HAVE DISCONTINUED THEIR ADS FOR THE TUCSON AND ARE STATING THAT THE KONA AND/OR SANTA FE MODELS ARE MORE RELIABLE AND SAFE. SO, HERE I AM WITHOUT A SAFE, RELIABLE CAR AND HYUNDAI WILL NOT DO ANYTHING TO HELP ME. WHAT CAN BE DONE?